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Location: Brazil; Peru; Colombia; Argentina; Mexico; Chile Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken's engineers build a lot of software. Developer Platform AI builds the AI systems they use to do it: agents that write and review code, simple access to the best models in the tools they already use, and the infrastructure that connects AI to our internal systems. This is a small team with a lot of reach. The tools you ship will change how engineers across Kraken work every day, and you'll see that happen directly. The work spans agent platforms, code review, LLM routing and cost controls, MCP integrations with tools like Slack, Jira and GitLab, and the security and observability that make all of it safe to run. If you want to work on applied AI with real users from day one, this is that job.   THE OPPORTUNITY - LLM traffic doesn't behave like normal API traffic. Requests are long-running, streaming and expensive. One prompt can cost a few cents or a few dollars. One team's burst can burn another team's budget. Providers change their rate limits, failure modes and pricing without warning. Running this well is a problem few companies have solved, and it's the job. - Own the reliability of the platform engineers depend on: the AI Gateway, the agent runtime and the connections to internal tools. Set the SLOs, own the error budgets and decide what happens when they're spent. - Design resilience across model providers: routing, failover, retries, rate limiting and graceful degradation when a provider is slow, throttling or down. - Make LLM traffic legible. Build observability that shows latency, errors, token usage and cost by team, model and use case, so engineers can see what their workloads cost and where they're spending their time waiting. - Treat capacity and cost as one problem. Routing decisions affect both latency and spend, and you'll own the tradeoff directly. - Work with Security, Finance and AI governance to put access controls, budgets, audit logging and data handling into the platform, not into a spreadsheet next to it. - Lead incident response and blameless post-incident reviews. Turn what breaks into fixes that stay fixed. - Automate operations with infrastructure as code, safe deployments and progressive rollouts, so the platform gets more reliable as it grows rather than more fragile. - Mentor engineers and raise the operating standard across the team. This is a Staff role. You'll set the technical direction for how the platform runs, not just keep it running. The platform is small enough that your decisions shape it directly, and used broadly enough that they affect every engineering team at Kraken. SKILLS YOU SHOULD HODL - Extensive experience in site reliability, infrastructure or platform engineering, with a track record of owning high-traffic, business-critical services in production - Deep hands-on experience with Kubernetes, a major cloud provider and infrastructure as code such as Terraform - Strong command of SLOs, observability and incident management, and the judgment to know which reliability work actually matters - Proficiency in Rust or Python, and comfort reading and changing a production service's code - Experience with API gateways, reverse proxies or traffic management: load balancing, rate limiting, failover and caching - Experience operating multi-tenant internal platforms, including authentication, authorization and per-tenant cost controls - Staff-level influence: you set direction across teams, write clear design documents and bring other engineers with you NICE TO HAVES - Experience operating LLM gateways or integrating LLM provider APIs at scale: streaming, token-based rate limiting, model routing and caching - Experience serving models yourself, including vLLM or Ray: GPU scheduling, batching, autoscaling and cost per token - Experience building Kubernetes controllers or operators with controller-runtime or kubebuilder - Experience with Consul and Vault for service discovery, configuration and secrets - Experience with model evaluation pipelines for catching quality regressions before and after rollout - Familiarity with coding agents and agent harnesses, and running them safely in sandboxed environments - Experience with cost attribution, budgeting or FinOps for usage-based services - Background in security-sensitive or regulated environments such as financial services or crypto - Contributions to open-source gateway, proxy or observability projects Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners. Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners. What you’ll be doing As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries. Day-to-day in this role you’ll: Content Ownership: Build and maintain the process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows. Consolidate what exists today into one coherent, findable, and trustworthy source, and keep it current as processes change. Training Design & Delivery: Organise, facilitate, design and/or deliver onboarding and upskilling programmes for internal operations teams and external BPO agents — live sessions, workshops, and self-serve modules in Cornerstone. You'll apply sound instructional design: define what someone needs to be able to do, build the shortest path to getting them there, and measure whether it worked. Stakeholder Management: Work across operations team leaders and process owners to understand how each process actually runs, align on what "correct" looks like, and drive adoption of new or updated ways of working. You will influence without direct authority, which makes this a core part of the role rather than an add-on. Build the Quality Framework : Establish our quality assurance approach from the ground up, together with the Operations team — defining what gets checked, how it's scored, and how often. Then close the loop by translating what the checks surface into the next round of content and training improvements. Continuous Improvement & Scale: Proactively identify where unclear process, content, or training is driving errors, rework, or long handling times, and close those gaps before they become escalations – staying close enough to the work, through quality reviews, agent feedback and performance data. You’ll design CTQ for reuse and consitency across 30+ countries and multiple delivery partners rather than rebuilding market by market, while leaving room for genuine local differences. Our humble expectations: Experience : 3–5 years in operations, learning & development, process enablement, or customer support — preferably in a marketplace, e-commerce, delivery, or other fast-paced operational environment. We're open on background: what matters is that you've built content and training for people doing repeatable operational work. Content & Training: Demonstrated experience creating operational content (SOPs, process documentation, knowledge-base articles) and designing and delivering training to distributed, multicultural teams. Formal instructional design or adult learning knowledge is a strong plus. Analytical Mindset: Comfort working with quality and performance data to spot where processes are breaking down and prioritise what to fix first. Ownership: Ability to work independently in an ambiguous environment, set your own starting point, and drive changes through to adoption without close direction. Mess doesn't paralyse you — you sequence a clean-up, make concrete decisions on the best available data, and get on with it. Teaching Instinct: You're a natural simplifier who'd rather write three clear pages than fifteen thorough ones, and you adapt how you teach to the audience in front of you — including stakeholders more senior than you. You build trust quickly with operational teams and can get busy people to give you what you need. Bonus points Experience with BPO or outsourced operations teams, or setting up a quality assurance framework from scratch. What we offer A blank page, not a maintenance job. A global quality assurance framework doesn't exist yet — you'll build it from the ground up with the Operations team, and consolidate scattered documentation into something people actually trust and use. Genuine global scope at IC level. Your work reaches internal Operations teams and external delivery partners across 30+ countries, with exposure to the wider DoorDash network. Measurable impact. This isn't content that disappears into a wiki — you'll see handling times, error rates, and agent confidence move as a direct result of what you build. Real autonomy. You set the roadmap and decide where to start. No one looking over your shoulder. Career growth in a fast-moving sector. A dynamic environment at the centre of delivery and e-commerce, with room to grow as the function you're building matures. Salary package and benefits , plus discounts on Wolt orders. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Tel Aviv-Yafo, Tel Aviv District, Israel About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. About the Role: AI in healthcare is a crowded and often misunderstood space. You’ll help shape how health-system leaders understand diagnostic AI and what sets Aidoc apart. As our Director of Enterprise Portfolio Marketing, you’ll own the enterprise positioning, messaging and go-to-market strategy, connecting diagnostic AI, Care Coordination, aiOS and emerging point-of-care experiences into a compelling proposition for health systems. This is a strategic, highly hands-on role. You’ll work across Product, Product Marketing and commercial teams to connect portfolio strategies, support strategic customer engagements and drive initiatives from strategy through execution. You’ll personally create the messaging, presentations and commercial materials that bring our enterprise story to life. Based in Israel, you’ll work closely with product and technology teams while maintaining strong engagement with U.S. customers and commercial teams. Key Responsibilities: Enterprise positioning and portfolio strategy: Own the enterprise value proposition, positioning and differentiation. Connect capabilities across the portfolio into a compelling story that addresses health-system priorities, working closely with service-line product marketing leaders. Portfolio and technology translation: Build deep knowledge of our products, aiOS, AI capabilities, integrations and roadmap. Work across Product and Product Marketing to connect strategies, align messaging and translate portfolio developments into meaningful customer value. Executive storytelling: Personally develop messaging frameworks, executive decks, sales narratives and commercial materials. Turn complex technology and market insights into clear, persuasive stories that resonate with health-system decision-makers. Customer and competitive insight: Engage directly with customers, prospects, Sales and Customer Success to understand buying priorities, objections and competitive alternatives. Bring these insights into positioning, portfolio strategy and product discussions. Go-to-market strategy and execution: Own go-to-market approaches for enterprise and emerging point-of-care offerings. Independently drive initiatives from strategy through execution, partnering with Marketing, Sales and Enablement to ensure commercial readiness. Strategic sales engagement: Partner with Sales on strategic opportunities, participate in customer meetings and executive briefings, and tailor the enterprise story to different stakeholders and buying priorities. Requirements: 7+ years of relevant experience in Product Marketing, Product Management, Product Strategy, Solutions Strategy, or related roles within complex B2B technology environments. Demonstrated ownership of positioning, value propositions, and commercial storytelling, with the ability to connect multiple products, technologies, or capabilities into a compelling enterprise proposition. Strong technical fluency and the ability to translate complex AI and enterprise technology into customer value. Deep understanding of the U.S. healthcare market, enterprise technology buying and senior health-system decision-makers. Exceptional English writing and presentation skills, with a track record of personally creating messaging, executive decks and customer-facing materials. Strong strategic judgment, commercial instinct and customer-facing credibility. Comfortable navigating ambiguity, challenging assumptions and working across Product, Sales and leadership. Independent and hands-on, able to move from strategic thinking to detailed content creation and execution. Ability to collaborate effectively with U.S.-based teams, including flexibility for meetings across time zones. Willingness to travel internationally, particularly to the U.S., as business needs require. Working at Aidoc - Our Perks: Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives) We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees. Amazing and healthy breakfasts and lunches prepared daily by our personal chef! Stocked up kitchen & meal card Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes. Amazing culture - collaborative, transparent & fun! Attractive compensation package & benefits Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Что отличает этот хакатон от других, так это менторские сессии от от экспертов Zimran — международной IT product-компании с digital-продуктами в 200+ странах. — Практический опыт в product development — Networking с участниками и командой Zimran — Возможность найма в Zimran — Coffee breaks, chill-зоны и другие интерактивы.

Location: San Francisco; Remote (United States); Seattle; New York City Perplexity serves hundreds of millions of queries a month. Every answer, every Perplexity Computer task, and every enterprise deployment runs on production infrastructure owned by the Cloud Infrastructure team: a fleet of Kubernetes clusters across a multi-account AWS estate, private networks that reach hyperscalers and the neoclouds serving our models, and the storage underneath our user data and agentic workloads. We're looking for SREs who treat reliability as a software problem. You'll own compute, networking, and storage at scale and keep production stable while everything built on top of it is changing fast. RESPONSIBILITIES - Own production at scale. Run the compute, networking, and storage foundation behind Perplexity's consumer, Computer, API, and enterprise products, and own its availability, latency, and cost. - Run our Kubernetes fleet. Operate and upgrade the EKS clusters that host web services, search, datastores, and secure sandboxes. Tune scheduling, autoscaling, node lifecycle, DNS, and service networking so clusters stay healthy under bursty, fast-growing load. - Engineer the network. Design and operate VPC architectures, Transit Gateway and PrivateLink connectivity, load balancing, DNS, and egress across accounts, regions, and cloud providers. - Keep data durable and fast. Own the storage layer (EBS, S3, DynamoDB, and the managed databases and caches our services depend on), including performance, durability, backups, and restores that have actually been tested. - Manage everything as code. Run infrastructure through Terraform and CI/CD. Build reusable modules and guardrails, and make every change reviewable, repeatable, and safe to roll back. - Prepare for failures. Define SLOs, build alerts that someone can act on, design for zone and regional failure, and run game days and disaster-recovery exercises that prove recovery works. - Lead incident response. Be on the critical path when things break. Drive incidents to resolution, write blameless postmortems, and land the fixes so the same failure never pages anyone twice. - Scale ahead of demand. Own capacity planning, quotas, reservations, and cost efficiency so product launches and traffic spikes never wait on infrastructure. - Automate away the toil. Build tooling, increasingly agent-driven, that turns provisioning, upgrades, and remediation into self-serve, hands-off workflows for every engineering team. QUALIFICATIONS We expect you to have real depth in most of these: - Deep AWS expertise. You know VPC, IAM, EC2, EKS, ELB, Route 53, S3, EBS, etc. well past the console, including their limits, failure modes, and the bill that comes with them. - Production Kubernetes at scale: cluster upgrades, CNI, CoreDNS, autoscalers like Karpenter, and debugging a misbehaving node at 3 a.m. Writing Helm charts alone doesn't count. - Terraform mastery. You've designed module structures, managed state across many accounts, and run large refactors and imports without taking production down. - Strong networking fundamentals (TCP/IP, DNS, TLS, load balancing, routing). - You write real code in Python, Go, or Rust for automation, tooling, and controllers, and you'd rather automate a runbook than follow it. - Fluency with observability tools like Datadog, Prometheus, or Grafana, and the judgment to turn metrics, logs, and traces into SLOs and alerts that matter. - A track record of leading production incidents and turning root-cause analysis into durable fixes. - You own problems end-to-end and do well when the path forward isn't laid out for you. ADDITIONAL EXPERIENCE WE VALUE - Multi-region active-active or failover architectures, and disaster-recovery programs with real recovery targets. - Proxies, service meshes, and kernel-level networking: Envoy, Istio, Cilium, or eBPF. - GitOps and progressive delivery: Argo CD, Flux, or similar. - Enterprise and compliance environments: single-tenant or BYOC deployments, KMS/BYOK, SOC 2 or similar controls. - Running stateful systems in production: Postgres, Redis, or search engines like Vespa or Elasticsearch. - Multi-cloud or neocloud operations (GCP, CoreWeave, or similar). - FinOps: cost attribution, Savings Plans and reservations, and making infrastructure cheaper without making it fragile.

Location: San Francisco; Remote (United States); Seattle; New York City Perplexity serves hundreds of millions of queries a month. Every answer, every Perplexity Computer task, and every enterprise deployment runs on production infrastructure owned by the Cloud Infrastructure team: a fleet of Kubernetes clusters across a multi-account AWS estate, private networks that reach hyperscalers and the neoclouds serving our models, and the storage underneath our user data and agentic workloads. We're looking for SREs who treat reliability as a software problem. You'll own compute, networking, and storage at scale and keep production stable while everything built on top of it is changing fast. RESPONSIBILITIES - Own production at scale. Run the compute, networking, and storage foundation behind Perplexity's consumer, Computer, API, and enterprise products, and own its availability, latency, and cost. - Run our Kubernetes fleet. Operate and upgrade the EKS clusters that host web services, search, datastores, and secure sandboxes. Tune scheduling, autoscaling, node lifecycle, DNS, and service networking so clusters stay healthy under bursty, fast-growing load. - Engineer the network. Design and operate VPC architectures, Transit Gateway and PrivateLink connectivity, load balancing, DNS, and egress across accounts, regions, and cloud providers. - Keep data durable and fast. Own the storage layer (EBS, S3, DynamoDB, and the managed databases and caches our services depend on), including performance, durability, backups, and restores that have actually been tested. - Manage everything as code. Run infrastructure through Terraform and CI/CD. Build reusable modules and guardrails, and make every change reviewable, repeatable, and safe to roll back. - Prepare for failures. Define SLOs, build alerts that someone can act on, design for zone and regional failure, and run game days and disaster-recovery exercises that prove recovery works. - Lead incident response. Be on the critical path when things break. Drive incidents to resolution, write blameless postmortems, and land the fixes so the same failure never pages anyone twice. - Scale ahead of demand. Own capacity planning, quotas, reservations, and cost efficiency so product launches and traffic spikes never wait on infrastructure. - Automate away the toil. Build tooling, increasingly agent-driven, that turns provisioning, upgrades, and remediation into self-serve, hands-off workflows for every engineering team. QUALIFICATIONS We expect you to have real depth in most of these: - Deep AWS expertise. You know VPC, IAM, EC2, EKS, ELB, Route 53, S3, EBS, etc. well past the console, including their limits, failure modes, and the bill that comes with them. - Production Kubernetes at scale: cluster upgrades, CNI, CoreDNS, autoscalers like Karpenter, and debugging a misbehaving node at 3 a.m. Writing Helm charts alone doesn't count. - Terraform mastery. You've designed module structures, managed state across many accounts, and run large refactors and imports without taking production down. - Strong networking fundamentals (TCP/IP, DNS, TLS, load balancing, routing). - You write real code in Python, Go, or Rust for automation, tooling, and controllers, and you'd rather automate a runbook than follow it. - Fluency with observability tools like Datadog, Prometheus, or Grafana, and the judgment to turn metrics, logs, and traces into SLOs and alerts that matter. - A track record of leading production incidents and turning root-cause analysis into durable fixes. - You own problems end-to-end and do well when the path forward isn't laid out for you. ADDITIONAL EXPERIENCE WE VALUE - Multi-region active-active or failover architectures, and disaster-recovery programs with real recovery targets. - Proxies, service meshes, and kernel-level networking: Envoy, Istio, Cilium, or eBPF. - GitOps and progressive delivery: Argo CD, Flux, or similar. - Enterprise and compliance environments: single-tenant or BYOC deployments, KMS/BYOK, SOC 2 or similar controls. - Running stateful systems in production: Postgres, Redis, or search engines like Vespa or Elasticsearch. - Multi-cloud or neocloud operations (GCP, CoreWeave, or similar). - FinOps: cost attribution, Savings Plans and reservations, and making infrastructure cheaper without making it fragile.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We're looking for a Director of Product Design to lead the team behind existing and new products in the Docker portfolio, spanning our GUIs and the CLI. You'll manage the designers and raise the quality of what they ship, and you'll stay close enough to the work to build and critique it yourself, from the first prototype to the details of spacing, states, and copy. You'll work alongside our principal designers, our Director of UX Research, design engineers, engineering leaders, and product leaders to turn technically complex systems into experiences that feel clear to the person using them. You will report to the SVP of Design. This role is remote, with working hours that overlap US and Europe time zones. _______________________________________________________________________ WHAT YOU WILL DO - Lead and grow the product design team. - Set the craft bar expected at each level and hold it through critique and your own work. - Partner with engineering and product from the start of a project, so design and engineering ship together. - Give designers ownership of important problems, with the context and trust to make good calls. - Shape how the team works with AI tools: human judgment leads, and the tools speed up the work. - Work with design engineering and the design system team so the shared system helps teams move faster without limiting new ideas. _______________________________________________________________________ ABOUT YOU You lead people: - You have led a product design team of comparable size through change, and you have grown designers from mid-level through senior and staff. - You have partnered closely with design engineers and engineering leaders, and you can engage with the technical decisions that shape the experience. - You state a clear point of view to engineering and product leaders and stay open to challenge and better ideas. You build: - You still make things. You can prototype, critique a flow at the level of spacing, states, motion, and copy, and show us work from the last year. We will ask to see it. - You use AI tools in your daily work and can show how you use them, including when you step in because the output isn't good enough. - You have designed technically complex products and can turn underlying systems into experiences that feel clear and intuitive. BONUS IF YOU - Have led design for AI-powered or agent products, including experiences beyond a graphical interface. - Have designed for both developer-led adoption and complex enterprise customers. - Can prototype in front-end code, such as React or TypeScript. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $206,500 – $295,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: England; Portugal; Spain; Italy; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.   As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.   The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities. _______________________________________________________________________   RESPONSIBILITIES Build in Production with Customers - Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary. - Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress. - Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling. - Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it. Make AI Adoption Safe and Governable - Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production. - Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience. - Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds - Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control. Partner with Solutions Architecture and the Field - Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary. - Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns. - Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption. Close the Loop with Product and Engineering - As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services. - Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t. - Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap. Shape the Practice - Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners. - Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team. - Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services. - Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns. - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________   QUALIFICATIONS Required - 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience. - Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence. - Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews. - Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals. - Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior. - Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD. - Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP). - Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality. - Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority. - Proven track record of technical mentorship and of raising the bar for the engineers around you. - High agency and comfort operating autonomously in distributed, remote-first teams. - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Travel to customer sites to build in person with customer teams, estimated at up to 50%. Bonus - Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner. - Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings. - Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors. - Contributions to open source projects in the container, Kubernetes, or MCP ecosystems. - Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Europe: €121K – €198K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid ABOUT THE ROLE For a small business, getting paid isn’t an abstract technical problem. It affects whether they can pay their people, buy supplies and take on their next opportunity. We connect money movement with financial context to help small businesses manage cash flow with greater confidence. Payments is one of Xero's biggest areas of investment and growth, and it's how small businesses get paid, pay their people, and take on their next opportunity. As Engineering Manager, you'll lead the Payments Platform engineering team in Vancouver as it takes on early-stage initiatives that power money movement across Xero and enable new product lines globally, including global bill payments. You'll keep the team delivering while building the engineering practices and capability it needs to grow. THE TECHNICAL CHALLENGES The team is building the capabilities that sit underneath every payment a small business makes or receives. Four problems define the work: - A shared payments platform: Build orchestration, risk and fraud, and multi-provider capabilities that work across products and markets, helping teams launch new payment products faster without rebuilding the same foundations. - Global bill payments: Make a complex financial process feel simple for small businesses while keeping it accurate, secure and connected to the accounting record. - High throughput at scale: Design reliable, secure distributed services that remain dependable under real-world production constraints. - Customer impact alongside architectural progress: Selectively rebuild and enhance existing systems, delivering value quickly while moving toward a coherent long-term architecture. - AI capabilities customers can trust: Apply AI to challenging product problems while protecting customer trust, and bring the same discipline to how we evaluate and operate those capabilities. Your job is to make sure the team can take on these problems together, sequencing the work so that both customer value and long-term architecture move forward. IMPACT - First 6 months: you'll understand the payments platform, its consumers, and the customer problems it enables teams to solve. You'll have the team delivering production code, with a clear delivery plan and roadmap agreed for at least one core capability, such as onboarding, orchestration, risk and fraud, or multi-provider support. You'll also have set up healthy on-call and review practices, and you'll be building the team's capability through mentoring and technical reviews. - First 12 months:the team's architectural decisions will be running in production and helping new payment products launch faster. You'll have established engineering standards and clear ownership across the Vancouver Payments team, and the work will be reaching small businesses through faster, safer ways to pay and get paid. OWNERSHIP You'll own the delivery, staffing, and operational health of the Vancouver Payments engineering team, including hiring, performance, and career development for every engineer on it. You'll set the team's priorities with the product and engineering leadership, and you'll own the team's processes, quality standards, and on-call practices within agreed standards. Technical architecture decisions for the platform sit with the team's technical leads and principal engineers, and you'll make sure those decisions are backed by a team that can deliver them. Because the initiative and the team are both early in their development, you'll help shape how the team works, including its use of AI-assisted development. Engineers on the team own their work, including quality, reliability, and on-call, and you'll make sure that accountability is built into how the team operates. WHO YOU'LL WORK WITH - Lili Kan https://www.linkedin.com/in/lilixkan/, GM/VP, Payments Platform Engineering. Lili brings extensive experience building platforms and leading engineering teams in Silicon Valley. She previously led Payment Intelligence engineering at Stripe, building systems that protect payments from fraud. Before that, she spent four years at Uber, working across platform services, systems for operating self-driving fleets, and Driver Safety & Insurance Engineering. - Jing Feng https://www.linkedin.com/in/jingff, Head of Engineering, Payments Platform. Jing brings engineering leadership experience from Uber, Apple, LinkedIn and Yahoo. Most recently, she led Risk Product Engineering at Uber, building capabilities to detect and prevent fraud and risk. WHAT YOU BRING - A proven record of leading engineering teams that deliver highly available distributed systems under real production constraints, with strong operational practices - Experience growing and managing engineers, including hiring, performance management, and career development, and a track record of building inclusive, high-trust team cultures - Experience building a platform or product from an early idea into production, and evolving it as adoption and complexity grow - Enough technical depth in system architecture, API design, and data stores to guide design reviews and trade-off decisions with your technical leads - Experience setting direction and breaking complex problems into clear, actionable plans that lead to delivery - Comfort using AI tools to improve development workflows, with judgment about when and how to validate their output Nice to have: - Experience in payments, fintech, or money movement, such as payment orchestration, risk and fraud, or multi-provider integrations. Experience in adjacent domains with demanding reliability, security, or correctness requirements is also valuable. - Experience modernizing established systems while continuing to deliver value to customers - A track record of partnering with product, design, and other cross-functional teams to turn complex business needs into resilient engineering solutions HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia. We also welcome applications from candidates across Canada interested in relocating to Vancouver. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: A systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $188,000 - $236,000 CAD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: Europe or US About the Team The Design System team owns Click UI - the open-source Design System of ClickHouse. It is the shared UI foundation for ClickHouse Cloud and several other projects. We operate the system as a service and as the clear entry point for all ClickHouse UI work. We focus on building React components that are accessible, performant, well-documented, token-driven, and capable of resolving challenging product requirements. What You Will Do - Research, build, and maintain accessible React components and their APIs on headless accessibility (WCAG 2.2 AA) primitives. Keyboard interaction, focus management, and theming are part of each component from the start. - Work on the library enhancements, focusing on consistent and intuitive components API and developer experience improvements. Enable complex migrations with codemods and semantic versioning. - Maintain the shared reliable infrastructure: Storybook, unit, interaction E2E and visual regression tests, accessibility gates, and a reliable release process. - Drive adoption: high quality documentation, usage guidelines, migration guides, issue intake and triage (including open-source issues), and code review with product teams. - Build the AI-assisted layer: Figma-to-code, component scaffolding, and guardrails that keep AI-generated UI on-token, on-pattern, and accessible. What We Are Looking For - Experience: 6+ years of frontend engineering. You have built or maintained a production design system that multiple teams use, including its migrations and breaking changes. - Core Stack: Deep knowledge of React, TypeScript, semantic HTML, and CSS architecture at scale (SASS, CSS Modules, CSS variables, CSS-in-JS). Experience with component API design (atomic design, composition, controlled and uncontrolled, polymorphic patterns) and headless primitives such as React Aria, Ark UI or Radix. - Accessibility and Tokens: Working knowledge of WCAG 2.x and WAI-ARIA. You implement and test keyboard navigation, focus management, and screen-reader behavior yourself. Experience with design-token architecture and tools (Style Dictionary, Terrazzo, DTCG, or equivalent) and Figma variables sync. - System Mindset: You treat the design system as a product with internal customers. You write clear documentation, review for consistency across the library, and mentor through code review. You measure success by adoption, not by component count. You are fluent in Figma and use AI coding tools (for example Claude Code or Cursor). - Ideal Backgrounds: Design system or UI/UX platform teams at developer tools, B2B SaaS, or cloud platforms, or frontend platform roles with a shared UI library and multi-team consumers. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. What you'll do As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai Lead, you own how Sierra's AI agents come to life for our customers, from first pilot to a production agent handling thousands of conversations a day. We believe the best leaders stay hands-on and close to the work. You'll sit at the intersection of product, building agents, and customer-facing work, and stay just as close to the technology as you are to the people you build for and the team you lead. - Lead the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Our leads operate as ICs for their first 2-4 months at Sierra, then evolve into the lead role, all while continuing to take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. You'll both build directly and guide your team through the full lifecycle, coaching strategists to set and maintain the standard for ADLC best practices. You'll ensure agents launch on time, meet customer needs, and measurably move the customer's business. - Build the team as you build the business. You’ll take on two kinds of leadership: serving as the senior sponsor on our key customer deployments, and managing a team of strategists. You'll drive how the strategist function grows, from hiring and onboarding to defining what success looks like. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and actively build/shape the AI strategy that gets them there. You'll develop your team to do the same. - Guide delivery with the customer's working teams day to day. Run working sessions, troubleshoot agents as issues come up, and coach your team to make the calls that keep every build on track for launch. You'll be accountable for delivery quality and customer impact across your team's portfolio. - Shape the future of the product. Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to influence where Sierra goes next. What you'll bring - Customer obsession. Genuine energy being in front of customers, understanding their business and needs, thriving in complex organizations, and building trusted relationships, plus the ability to develop that muscle in others. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and guide teams through fast-changing, ambiguous environments. - A leadership style that comes from being hands-on. You blend high standards with empathy, fostering both speed and quality across your team. - Technical aptitude. Comfortable engaging directly with technical concepts (reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion). - Ownership and delivery. A track record of running, as well as leading teams that run, multiple complex, high-visibility projects at once and driving them to outcomes. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience, and/or an MBA or comparable experience at the intersection of technology and business. Even better... - Experience building or deploying AI/LLM agents in production, hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering), working closely with technical counterparts. - Background as a founder, product or strategy leader, or startup operator with high ownership and urgency. - Experience managing teams in product, consulting, solutions, or other customer-facing roles. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Europe Workplace: Remote Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. ABOUT THE ROLE We're looking for a Principal, Product Analytics who loves getting to the bottom of things. You'll do the deep investigative and technical work that explains why users and customers behave the way they do, and turn it into decisions that change the product and the business. We're building a more proactive data function, and this role is its deep-investigation engine. You'll take ambiguous, high-stakes questions about user behaviour and customer experience and follow them wherever the data leads, across acquisition, activation, usage and the wider customer journey. You'll work hands-on and independently, partnering with Product Managers, engineering managers and commercial teams, and working alongside a VP of Growth who will set the function's direction and build the team. Your findings will inform experiments, the roadmap and company strategy.   WHAT YOU'LL DO - Go looking for what nobody asked about. This is the heart of the role. You'll notice when something looks off in a funnel, a cohort or a metric, disappear into it, and come back with a product issue, a cost leak or an opportunity nobody was looking for. You set much of your own agenda, and you don't wait for a request to start digging. - Lead deep investigations into user behaviour and customer experience across product and non-product touchpoints, including support, customer success and sales. - Find where activation breaks. Identify failure points in the user journey, including those that could become productised capabilities. - Understand acquisition and intent. Dig into acquisition channels, user use cases and what people are actually trying to achieve. - Do rigorous causal and statistical work. Go beyond correlation with regression, causal analysis and well-designed experiments, and be clear about what the evidence does and doesn't support. - Build models that drive action. Apply data science to real business problems, such as churn modelling that can trigger real-time product action, and explain clearly how models are applied and what impact they have. - Analyse unstructured and AI-specific data. Work with agent-user conversations, context layers and evaluation systems alongside structured product data. - Size opportunities. Produce market opportunity sizing that helps the business prioritise. - Measure how we build. Partner with engineering managers on organisational productivity metrics. - Communicate for impact. Translate findings into clear recommendations for product teams, management and executives. WHAT WE'RE LOOKING FOR   MUST-HAVES - Deep product analytics experience across growth and broader product areas, with a record of investigations that changed decisions. - Data science and modelling experience, and the ability to explain how you applied it and what business impact it had. - Strong grounding in correlation, regression and causal analysis. - A proactive approach. You surface insights and shape the agenda rather than working to a brief. - Genuine curiosity. You notice what looks off and dig until you understand why. - Clear communication with management and executives about business impact, simplifying complex analysis into actionable recommendations. PREFERRED - Experience with unstructured data. - Experience at an AI-native company, or with the added data complexity AI products bring. - Understanding of subscription businesses. - Understanding of the PLG motions in a B2B space. BONUS POINTS IF YOU'VE… - Worked on multi-product platforms where upsells, cross-sells and bundling were a key revenue driver. - Worked alongside qualitative research, connecting the what (data) with the why (qual). - Done pricing and packaging work: willingness-to-pay, price testing, bundle performance. - HOW WE WORK We optimise for responsibility and freedom. - No ticket conveyor belt. We run on ownership and a small number of high-impact projects. - Close collaboration with Product, Engineering, Growth and commercial teams to ship real outcomes. - A bias toward pragmatic solutions that get used, measured and improved. WHY JOIN - Do the hardest, most interesting analytical work in the company, with direct line of sight to product and strategy decisions. - Work across structured and unstructured data, customer conversations and AI evaluation, at the intersection of product usage, AI and revenue. - Independence and impact at principal level, without the management overhead.

Location: Remote Spain At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Full-Stack Software Engineer. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced and we rigorously measure the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. On-Call Rotation - There would be an on-call rotation for this role as a requirement. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin. You have experience shipping web apps using declarative UI frameworks like React or Vue Experience developing and architecting mobile applications, preferably using declarative UI frameworks like React Native is a bonus. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Compensation and Benefits Base Pay Grade - L Equity Grade - Spain 3 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). ESP base pay range per year: €73,000 - €109,000 Additional benefits include: Type of employment: Contract of Employment Flexible Spending Wallets for tech, food and lifestyle Away Days - wellness days to take off work and recharge Learning & Development programs Parental benefits Employee Resource & Community Groups Location - Remote Spain We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote Poland At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Full-Stack Software Engineer. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced and we rigorously measure the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 1.5+ years of experience as a software engineer. You have experience designing, developing and launching backend systems and are proficient in one of Python or Kotlin. You have experience shipping web apps using declarative UI frameworks like React or Vue Experience developing and architecting mobile applications, preferably using declarative UI frameworks like React Native is a bonus. You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. T otal rewards Base Pay Grade – L 259,000 zł - 379,000 zł Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills. In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially. Affirm Holdings, Inc. Equity Grade Equity grade: 3 (awarded in US Dollars) New hire equity: $24,000 - $36,000 USD Annual Refresh: $7,500 Reward equity: $0 - $112,500 Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month. In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include: Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge. Comprehensive private healthcare through Lux Med's Platinum package. A MultiSport card to support your health and well-being. Learning and development programs to help you grow professionally. Family healthcare support through Maven and parental leave support through Parentaly. Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members. Financial well-being support through Northstar, with unlimited access to Certified Financial Advisors and planning tools at no cost to you. Employee Resource Groups (ERGs) that foster connection and inclusion. Eligibility for creative tax benefits, subject to applicable law, role, and company policy. Location - Remote Poland The majority of our roles can be located anywhere in Poland. **This job description is not a contractual document, and is not intended to have binding force.** #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote Poland At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the role We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Manager Software Engineering to lead teams centered around integrations with partners, processors, and internationalization.  Your mission will be to decrease the time it takes for our teams to integrate with external partners dramatically and allow us to launch cards as soon as we launch Affirm in a new country. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards. You will lead from the front on AI while holding the bar high on quality.  You’ll collaborate with other managers across the organization to create a psychologically safe team.  You will work closely with stakeholders in the EU and US to build products customers want, and are scalable, reliable, and high-performing. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. What you’ll do Hire the right people - We are still actively growing our teams in Spain and Poland. You will lead the way on hiring. Build the team culture - Set a high standard and great team culture in your growing organization. Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards. Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work. Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency Mentor and lead – Guide a strong group of managers and engineers What we look for You have 10+ years of software engineering experience, including 5+ years managing engineering teams and 2+ years managing managers. You have led a multi-team engineering org through a multi-year technical strategy, breaking ambiguous requirements into deliverables that shipped. You have the technical depth to guide architecture, reliability and quality decisions across a portfolio of systems. You also let tech leads and architects make the calls. You make investment and prioritization decisions even when people disagree or consensus is incomplete, and you change course when the evidence changes. You explain strategy, risk and tradeoffs in terms that make sense to engineers, cross-functional partners and executives. You have grown managers into senior leaders and built teams where diverse perspectives are included and valued on merit. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Total rewards We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future. In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits. Base Pay Grade - R 422,000 zł  -  542,000 zł Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills. In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm’s parent company grows, employees have the opportunity to share in that growth financially. Equity Grade - 6 (awarded in US Dollars) Affirm Holdings, Inc. Equity Grade example Equity grade: 6 New hire equity: $64,000-$96,000 Annual Refresh: $20,000 Reward equity: $0-$300,000 Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month. In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include: Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge. Comprehensive private healthcare through Lux Med's Platinum package. A MultiSport card to support your health and well-being. Learning and development programs to help you grow professionally. Family healthcare support through Maven and parental leave support through Parentaly. Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members. Financial well-being support through Northstar, with unlimited access to Certified. Financial Advisors and planning tools at no cost to you. Employee Resource Groups (ERGs) that foster connection and inclusion. Eligibility for creative tax benefits, subject to applicable law, role, and company policy. Location - Remote Poland The majority of our roles can be located anywhere in Poland. **This job description is not a contractual document, and is not intended to have binding force.** #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote Spain At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the role We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Manager Software Engineering to lead teams centered around integrations with partners, processors, and internationalization.  Your mission will be to decrease the time it takes for our teams to integrate with external partners dramatically and allow us to launch cards as soon as we launch Affirm in a new country. You’ll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards. You will lead from the front on AI while holding the bar high on quality.  You’ll collaborate with other managers across the organization to create a psychologically safe team.  You will work closely with stakeholders in the EU and US to build products customers want, and are scalable, reliable, and high-performing. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. What you’ll do Hire the right people - We are still actively growing our teams in Spain and Poland. You will lead the way on hiring. Build the team culture - Set a high standard and great team culture in your growing organization. Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards. Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work. Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency Mentor and lead – Guide a strong group of managers and engineers On-Call Rotation - There would be an on-call rotation for this role as a requirement. What we look for You have 10+ years of software engineering experience, including 5+ years managing engineering teams and 2+ years managing managers. You have led a multi-team engineering org through a multi-year technical strategy, breaking ambiguous requirements into deliverables that shipped. You have the technical depth to guide architecture, reliability and quality decisions across a portfolio of systems. You also let tech leads and architects make the calls. You make investment and prioritization decisions even when people disagree or consensus is incomplete, and you change course when the evidence changes. You explain strategy, risk and tradeoffs in terms that make sense to engineers, cross-functional partners and executives. You have grown managers into senior leaders and built teams where diverse perspectives are included and valued on merit. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Compensation & Benefits Base Pay Grade - R Equity Grade - Spain 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). ESP base pay range per year: €119 000 - €155 000 Additional benefits include: Flexible Spending Wallets for tech, food and lifestyle Away Days - wellness days to take off work and recharge Learning & Development programs Parental benefits Employee Resource & Community Groups Location - Remote Spain We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: London At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: As the CASS Oversight Manager, you are responsible for ensuring that client money and custody assets held by Upvest Securities are protected, segregated and accounted for in full compliance with the FCA’s Client Assets Sourcebook (CASS). You will act as the primary day-to-day authority on CASS, bridging the gap between complex regulatory requirements, our operational processes, our client’s needs and our scalable investment API. You will work closely with Product, Engineering, Compliance, Client and Operations teams to ensure our client asset framework remains robust, evidenced and audit-ready, enabling Upvest to scale its financial infrastructure to millions of end-users while maintaining the highest levels of integrity and trust with regulators, clients, and partners. WHAT YOU’LL DO: - Own the CASS oversight framework: Maintain and continuously improve Upvest's CASS risk assessment, controls matrix, policies and procedures across CASS 6, 7, 8, 9 and 10, providing clear guidance to the business on what is and isn't permitted. - Work with our B2B clients, sales and client impact teams to actively shape solutions and provide advice that enables Upvest to support engaging and accessible investing for millions of end users in a CASS compliant way. - Oversee reconciliations and client money calculations: Oversee daily client money calculations and internal and external reconciliations of client money and custody assets, ensuring breaks are investigated promptly, shortfalls are funded and root causes are addressed. - Manage breaches and regulatory reporting: Maintain the CASS breach register, assess materiality, drive remediation and support FCA notifications where required. Own the monthly CMAR submission and act as the primary contact for the annual CASS audit, closing out findings to completion. - Keep the CASS Resolution Pack live: Ensure the resolution pack is complete, current and retrievable within regulatory timeframes, and that it is updated whenever banks, custodians, key vendors or critical staff change. - Embed CASS into how we build: Partner with Product and Engineering teams to assess the client asset impact of new products, features and system changes, and to ensure our ledgers, payment flows and custody integrations do what the rules require by design. - Enhance governance and culture: Produce clear CASS MI for the board and risk committees, deliver CASS training across the organisation, and track FCA developments to assess their impact on Upvest. - Manage external relationships: Support due diligence and periodic reviews of banks, custodians, and maintain acknowledgement letters and mandate registers in the prescribed form. Feed into TISA and other appropriate forums to gain further industry insights. WHAT YOU BRING: - Deep CASS Expertise: Thorough working knowledge of CASS 6, 7, 8, 9 and 10, including client money calculations, reconciliation methods, acknowledgement letters, resolution pack requirements and the SMCR context in which the SMF18 operates. - Hands-on Client Asset Experience: Several years in a CASS operations, oversight or audit role in practice or at a broker, platform, custodian or wealth manager, with practical experience of breach handling, CMAR reporting and CASS audits. - Regulatory Analysis Skills: Proven experience in interpreting FCA rules and guidance and translating them into clear actionable operational procedures and controls. - Stakeholder Management: Strong communication of regulatory requirements to internal and external stakeholders, including engineering and product teams, external auditors and third-party custodians and banks. - Self-Starter Mentality: A highly organised approach with the ability to work independently, prioritise appropriately, and thrive under pressure, particularly around reporting and audit deadlines. IT’S GREAT IF YOU HAVE: - Qualifications: Relevant industry certifications such as CISI Client Assets Specialist qualification, an accounting or audit background, or equivalent professional certification in a related discipline. HOW WE UPVEST IN YOU: - Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market. - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest. - Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it. - Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Alabang, Philippines About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities Workato’s largest customers run business-critical automations on our platform. When something breaks, or when they’re scaling an agentic workflow into production, they don’t want a ticket queue. They want a person who knows their environment, owns the outcome, and drives it to resolution. That person is the Support Account Manager. You own the support relationship for a portfolio of strategic enterprise accounts. You are accountable for their support experience end to end: response and resolution health, escalation management, proactive risk identification, and the operational reviews that keep leadership on both sides aligned. You are not a queue agent and you are not a salesperson. You are the support owner for your accounts. In this role, y ou will also be responsible to: Own the support health of a defined portfolio of strategic accounts. Track and drive the input and output metrics that define a good support experience: response time, resolution time, backlog age, reopen rate, and customer-reported satisfaction. Run regular support business reviews with your accounts. Bring the data, surface trends, name the problems before the customer does, and commit to specific actions with owners and dates. Orchestrate escalations across Support, Engineering, Customer Success, and Professional Services. Hold the line on follow-through. The customer should never have to chase you. Identify recurring or systemic issues in your accounts and drive them to root cause. Partner with Engineering on correction-of-error reviews where warranted. Build deep familiarity with each account’s Workato environment, use cases, and business priorities so your support is contextual, not generic. Feed the knowledge loop. Capture reusable resolutions and patterns so the broader support org and customers get faster over time. Partner with Customer Success and the account team on renewal and expansion risk that originates from support health. Requirements Qualifications / Experience / Technical Skills 4-6 years in enterprise technical support, technical account management, or a customer-facing support role, including time owning named or strategic accounts. A track record of managing complex, high-severity escalations across multiple internal teams to resolution. Comfort with support metrics and the judgment to know which number matters in which situation. You can build and defend a data-backed account review. Technical fluency sufficient to hold a credible conversation about integrations, APIs, and automation workflows. You don’t need to write the fix, but you need to understand it. Experience working across time zones with global teams and customers. This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones. Soft Skills / Personal Characteristics Strong written communication. You can summarize a messy multi-week incident into a clear, honest update an executive will read. Nice to Haves Direct experience with Workato or a comparable iPaaS / enterprise automation / orchestration platform. Familiarity with agentic AI or LLM-based workflows in a production enterprise context. Experience with support tooling and KCS-style knowledge practices. (REQ ID: AN2067)