About Core Products & Platform
Core Products & Platform is the foundation that powers the entire product — we build and maintain what every other direction at Fundraise Up depends on, and we directly secure the revenue that drives our mission. We own the full donation lifecycle: from the moment a donor lands on a checkout page to the financial flows behind every transaction, the integrations that connect our platform to the nonprofit's ecosystem, and the platform infrastructure that makes everything scale. Experiment velocity is our competitive DNA. 80%+ of growth experiments run through our products. We move fast, we measure everything, and we never break what matters.
The Role
We are looking for Product Managers to join Core Products & Platform and take full end-to-end ownership of a product domain that directly impacts donation volume, platform reliability, and nonprofit success. These are high-stakes, high-ownership roles. You will set strategy, define roadmaps, write specs that engineering can build from, and drive outcomes — not just ship features. You'll work in close partnership with Engineering, Design, Analytics, GTM, and Customer Success to turn complex problems into elegant, scalable solutions. You won't be handed a finished playbook. You'll help write it.
What You’ll Own
Product strategy and roadmap for your domain — with clear priorities and the reasoning behind every decision
End-to-end delivery from discovery through to launch and post-launch validation
Specifications that engineering can build from — with detailed requirements, edge cases, and acceptance criteria covered
Stakeholder alignment — keeping Engineering, GTM, Support, and leadership informed and coordinated
Domain health — product metrics, reliability signals, and the right balance between new features, experiments, and technical sustainability
What You’ll Do
Define and own your domain's quarterly goals and success metrics
Run structured discovery: customer interviews, behavioral analysis, funnel review, and data exploration
Write engineering-ready specs — clear, with edge cases covered and no open questions left
Partner directly with PM Growth on experiment design and high-velocity delivery
Collaborate with GTM (Sales, CSM, PMM) to resolve enterprise-critical issues and translate client needs into scalable product improvements
Track product health and understand what's driving changes — with clear attribution and causal reasoning
Use AI as a default tool across research, analysis, spec writing, and communication
Requirements
5+ years of experience in Product Management in a B2B SaaS, Fintech, or Enterprise environment
Proven ability to own a product area end-to-end — you take responsibility for outcomes, not just tasks
Strong delivery track record: you ship complex features in high-pressure environments without dropping quality
Ability to write specifications engineers can build from — precise, with edge cases and acceptance criteria
Data fluency: you define metrics, interpret results, and drive decisions with evidence
Systems thinking: you see the product as a whole, understand dependencies, and anticipate the impact of decisions
Strong written and verbal communication in English (C1) and ability to work in a Russian-speaking team
Comfort working in a fast-moving environment where priorities can shift and ambiguity is normal
Nice To Have
Experience in payments, fintech, or financial product flows
Experience in B2B SaaS platforms with API/integration complexity
Experience with A/B experimentation frameworks at high velocity
Familiarity with enterprise nonprofit or fundraising domain
AI at Fundraise Up
At Fundraise Up, AI is a default tool — not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.
Why work with us
A strong, collaborative product team that owns what it builds
Clear product vision and access to real customer feedback from global nonprofit leaders
Flat structure: no politics, just great work with great people
Transparent company culture—we share how we’re growing, where revenue comes from, and what’s next
Long-term focus: we offer equity options and value sustained, meaningful contribution
Compensation & Benefits
Compensation range: €5,600 - €6,100 gross. Final compensation determined based on experience, skills, qualifications, alignment with requirements, and location.
31 days off
100% paid telemedicine plan
Home Office Setup Assistance
English learning courses (50% reimbursement, up to $1,000 annually)
Relevant professional education (100% reimbursement, up to $1,500 annually)
Gym or swimming pool (50% reimbursement, up to $500 annually)
Co-working (up to $250 monthly)
Remote working
Equal opportunity employer; inclusive environment; non-discrimination
Location: London Office
Workplace: Hybrid
OUR STORY
Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
ROLE OVERVIEW
We're looking for a Senior Account Manager to join the London team, owning our relationship with flagship enterprise accounts. This role owns strategic customer relationships and serves as a trusted advisor throughout the customer's journey with Pointr — partnering closely with customers and internal teams to drive adoption, demonstrate measurable value, support renewals, and identify opportunities for long-term growth.
This is a highly collaborative role for someone who enjoys building executive relationships, solving complex customer challenges, and helping customers achieve meaningful business outcomes.
Alongside owning existing strategic accounts, this role will also take ownership of new business opportunities generated through inbound interest across the EMEA region, qualifying and closing new customer relationships in addition to managing the existing portfolio.
WHAT YOU'LL DO
- Own a portfolio of enterprise customer accounts, building strong relationships and driving long-term success.
- Qualify, run, and close new business opportunities from inbound interest across the EMEA region, owning the full sales cycle from first contact through signature.
- Serve as the primary customer partner for adoption, value realization, renewals, and account growth.
- Develop account strategies that align customer goals with Pointr's solutions and capabilities.
- Build compelling value narratives by connecting product adoption and outcomes to business impact.
- Identify opportunities for expansion by understanding customer needs and introducing relevant products and capabilities.
- Lead executive business reviews and strategic account discussions with senior stakeholders.
- Proactively identify account risks and develop action plans to improve customer health.
- Coordinate cross-functional teams including Marketing, Pre-Sales, Project Management, Product, Analytics, and Finance to deliver exceptional customer experiences.
- Partner with internal stakeholders to ensure successful delivery and continued customer growth.
WHAT SUCCESS LOOKS LIKE
- First 90 days: build genuine rapport with your accounts, and develop a clear understanding of their roadmaps and where Pointr fits into them.
- 6 months: measurably improved engagement on both accounts, the renewal secured, and expansion conversations underway.
- 12 months: fully embedded with your accounts: they're set up for growth, and the relationship runs smoothly without needing to be chased.
WHAT WE SEEK
- 6–10+ years of experience in enterprise account management, customer success, partnerships, or enterprise sales within complex B2B environments.
- Experience managing strategic enterprise accounts within SaaS, technology, or platform-based businesses.
- Comfortable owning new-business sales — qualifying inbound leads, running a full sales process, and closing new logos — alongside managing an existing account portfolio.
- Proven ability to build trusted relationships with multiple stakeholders, including executive-level customers.
- Experience supporting renewals, expansions, and customer growth initiatives.
- Strong understanding of customer value, commercial outcomes, and account strategy.
- Excellent communication and relationship-building skills.
- Ability to collaborate effectively across technical, commercial, and operational teams.
- Strong organizational skills with the ability to manage multiple priorities.
- Professional fluency in English, both written and verbal.
- Right to work in the UK, or eligibility to obtain it, without company sponsorship (see Right to Work section below).
- Willingness to travel up to approximately 20% of the time for customer meetings, QBRs, and events across the EMEA region.
PREFERRED QUALIFICATIONS
- Experience in enterprise SaaS, location technology, events, hospitality, or venue technology.
- Experience managing complex customer implementations or multi-team delivery environments.
- Familiarity with CRM, customer success, and project management platforms such as Monday or Jira.
- Bachelor's degree preferred or equivalent professional experience.
WHAT WE OFFER
- A supportive, kind (no-ego), and smart team
- International environment and inclusive culture
- Competitive base salary, EMI stock options, and uncapped renewal commission
- Private medical and dental insurance
- Workplace pension with an employer contribution above the statutory minimum
- 20 days' annual leave plus UK bank holidays (28 days total), and company sick pay
- Company-enhanced maternity, paternity, and shared parental leave
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
COMPENSATION
Base salary: £72,000–£88,000, based on experience and market, plus uncapped renewal commission with an on-target value of £18,000–£32,000 (total on-target earnings £92,000–£120,000). Where a candidate falls in the range depends on directly relevant enterprise account management experience and the complexity of accounts previously managed.
RIGHT TO WORK
Applicants must have the right to work in the UK for the duration of their employment. In line with the Immigration, Asylum and Nationality Act 2006, we will ask successful candidates to provide evidence of their right to work in the UK before employment begins. This role is not currently budgeted for visa sponsorship; please note this before applying if sponsorship would be required.
#LI-HYBRID
Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.
WE SUCCEED TOGETHER
Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback.
We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Dubai; London; Paris
Workplace: OnSite
ABOUT US
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
THE ROLE:
We’re hiring a high-performing Global Business Development Lead to help drive Taptap Send’s next phase of international expansion.
Based in Dubai, London or Paris, you will work closely with the Head of Business Development as their right-hand execution partner, helping shape global priorities and turning them into commercial partnerships and successful market launches. This is a broad, high-ownership role spanning new markets, strategic partnerships, and cross-border growth opportunities.
You will own expansion initiatives at every stage - from identifying and evaluating opportunities to developing partner relationships on the ground, negotiating agreements, and coordinating execution through launch. You will work across multiple regions and corridors, with exposure to banks, fintechs, payment providers, regulators, and other ecosystem partners.
We would particularly value candidates with experience working across Africa, although the remit is global and strong experience in other emerging markets is equally relevant.
This role is ideal for someone who combines market insight, commercial judgment, and execution speed. You will bring a high bias for action, move comfortably between strategy and hands-on delivery, and maintain momentum across complex, fast-moving workstreams.
The role will involve frequent international travel and is well suited to someone who enjoys being on the ground - meeting partners, understanding how markets operate in practice, and solving problems firsthand. You should be energized by unfamiliar environments and comfortable going wherever needed to turn opportunities into successful launches.
WHAT YOU'LL DO:
- Act as a right-hand partner to the Head of Business Development, helping translate global growth priorities into clear plans and concrete action
- Own end-to-end partnership development across global markets - from opportunity identification and initial outreach through negotiation, execution, and launch
- Identify, assess, and prioritize new countries, corridors, partners, and commercial opportunities based on impact, economics, feasibility, and strategic value
- Source, structure, negotiate, and execute partnerships with banks, fintechs, payment providers, mobile money operators, and other ecosystem participants
- Develop market-entry and partnership strategies that reflect local customer needs, competitive dynamics, regulatory requirements, and commercial realities
- Build and maintain trusted relationships with senior external stakeholders across cultures, markets, and organizational environments
- Drive multiple workstreams in parallel, including market research, partner sourcing, commercial analysis, negotiations, contracting, and launch planning
- Coordinate closely with product, operations, compliance, legal, finance, and commercial teams to turn partnership opportunities into successful launches
- Identify regulatory, commercial, technical, and operational risks early, and take pragmatic action to keep progress on track
- Prepare clear recommendations and decision materials for leadership, balancing speed, economics, execution complexity, and long-term strategic value
- Help strengthen Taptap Send’s global business development capabilities, processes, and partner network as the company scales
WHAT YOU'LL NEED:
- 8+ years of experience in business development, partnerships, strategy, market expansion, consulting, or a comparable role in a high-growth company
- A strong track record of developing partnerships or launching businesses across multiple international markets
- Experience working in or with emerging markets; experience across Africa is strongly preferred
- Strong commercial judgment, with the ability to evaluate trade-offs across speed, economics, regulatory constraints, operational complexity, and strategic value
- Highly autonomous and comfortable acting as a self-starter in unstructured, zero-to-one environments
- Excellent relationship-building and negotiation skills, with the ability to establish trust across cultures and stakeholder groups
- A hands-on, execution-focused approach and the ability to move fluidly between high-level strategy and detailed delivery
- Demonstrated ability to manage multiple markets, partnerships, and workstreams simultaneously
- Comfortable working closely with senior leadership and taking ownership of high-priority, time-sensitive initiatives
- Adaptable and resilient, with the judgment to navigate changing priorities and cross-border complexity
- Experience in fintech, payments, remittances, financial services, or another regulated industry is a strong advantage
- Fluent English; additional languages relevant to our markets are highly valued
- Willingness to travel frequently
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is seeking an experienced, highly analytical International Payroll Lead to own and scale our international payroll operations across LATAM, EMEA, and APAC regions. As a key individual contributor with deep cross-functional influence, you will combine data-driven execution, meticulous attention to detail, and international tax compliance to support a rapidly growing workforce. Reporting to the Sr. Global Payroll Manager, this role will help to drive major strategic initiatives—including Workday enhancements and global payroll vendor implementations—to build scalable, best-in-class operational processes. The role partners closely with Payroll Vendors and internal teams across People, Finance, Tax, Legal, Treasury, Equity, and Internal Audit to deliver accurate, timely, compliant, and employee-centered payroll outcomes.
What You’ll Do:
International Payroll Execution & Oversight:
Manage, audit, and execute multi-country payroll delivery across 15+ international countries, including payroll inputs, validation, approvals, funding coordination, reconciliations, statutory filings, and post-payroll activities ensure high accuracy and strict adherence to strict regional pay schedules.
Lead the payroll calendar and operating cadence across countries, proactively managing dependencies, cutoffs, exceptions, and risks to ensure employees are paid accurately and on time.
Partner with local in-country payroll providers to maintain strict adherence to regional pay schedules and statutory processing windows.
Compliance & Equity Management: Oversee international equity compensation payroll processing (RSUs, Stock Options) and ensure full regulatory compliance across international tax jurisdictions, localized statutory benefits, and reporting requirements.
Systems & Scaling Initiatives: Act as functional lead for payroll technology projects, leveraging Workday to automate workflows, optimize system configurations, build custom reporting, and partner with the Sr. Global payroll Manager to implement upcoming enterprise Global Payroll solutions.
Cross-Functional & Vendor Management: Partner with Benefits, People Operations, Legal, and Finance; manage external vendor relationships and third-party tax fulfillment partners to ensure seamless funds reconciliation and local tax compliance.
Process Controls: Establish, document, and enforce global payroll policies, SOX controls, and standard operating procedures to streamline audit readiness (401k, Workers’ Comp, Financial Audits).
Strategic Growth Projects: Support special business initiatives, including M&A integrations, new country market entries, and business-critical cross-functional launches.
What We’re Looking For:
Experience: 3-5 years of progressive payroll operations experience in a high-growth, publicly traded tech company with a global footprint.
Education : Bachelor's degree or equivalent practical experience in payroll, accounting, finance, human resources, or a related field.
Systems Expertise: Advanced proficiency with Workday Payroll (reporting, configuration, integrations) and global payroll software platforms.
Technical & Analytical Skills: Advanced proficiency in Excel/Google Sheets (vlookups, index/match, pivot tables) for complex data analysis, reconciliation, and audit modeling.
Domain Expertise: Thorough understanding of global equity taxation, statutory compliance, international labor laws, and multi-currency payroll distribution.
Execution & Soft Skills: Strong problem-solving capabilities, high discretion handling confidential data, and exceptional communication skills to collaborate seamlessly across teams.
Bonus Points
Responding to internal, external, statutory, and financial audit requests, including preparation of reconciliations, control evidence, and supporting documentation.
Applying automation or AI tools to payroll operations, analytics, controls, case management, or knowledge documentation.
Providing high-quality customer service to employees and business partners across regions, cultures, and time zones.
Working in a publicly traded, technology, or high-growth company and supporting international expansion or payroll transformation.
How Success Will Be Measured
Operational Excellence: Accurate, timely, and compliant payroll delivery across the international footprint.
Audit & Governance: Strong controls, clean reconciliations, and audit-ready documentation.
Vendor Management: Reliable vendor performance and effective resolution of payroll issues.
Scalability: Scalable processes, improved automation, and clear country-level operating documentation.
Stakeholder Satisfaction: Trusted partnerships and a responsive, employee-centered service experience.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$105,400
—
$147,500 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users.
You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment.
This role will be hybrid from our London Hub.
What you'll do at Figma:
Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience
As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support
Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution
Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops
Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making
Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth
Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes
We'd love to hear from you if you have:
Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers.
Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS).
Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security.
Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch.
People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams.
While it's not required, it's an added plus if you also have:
Experience using Figma's products
Background in developer-facing or API-heavy support environments
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy.
WHAT YOU’LL BRING
- 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
- Experience negotiating complex customer partnerships
- Familiarity with navigating sales cycles
- Strong understanding of developing GTM operations using data-driven decision-making
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
EVEN BETTER…
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As a member of the Applied AI team at Anthropic, you will be a Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems. Our FDEs engage with customers to accelerate the adoption of existing products and create new applications built on our models.
Working closely with our Post-Sales, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will sit at the frontier of enterprise AI deployments and serve as one of our founding FDEs who helps to shape our forward-deployed motion. We expect our FDEs to operate autonomously, thrive under ambiguity, and represent Anthropic at the highest level in customer environments. This is a significant responsibility: you’ll play a key role in championing our mission in the enterprise.
Responsibilities
Work within customer systems to build production applications with Claude models, ensuring that these products meet customer requirements.
Deliver technical artifacts for customers like MCP servers, sub-agents, and agent skills that will be used in production workflows.
Provide white glove deployment support for Anthropic products in enterprise environments.
Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams.
Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks.
Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement.
Travel frequently (25-50%) to customer sites to build in person with customers.
Be a champion for Anthropic’s mission in the field.
You May Be a Good Fit If You Have
4+ years of experience in a technical, customer facing role such as Forward Deployed Engineer, or as a Software Engineer with consulting or product experience. Former technical founders are also encouraged to apply.
Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale.
Strong programming skills with proficiency in Python (and ideally in one or more additional languages like TypeScript, Java, etc) and experience shipping production applications
High agency with an ability to navigate ambiguity present in complex organizations.
High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity.
Passion for advancing safe, beneficial AI systems through creative technical applications.
Strong communication skills to conduct discovery with customers and to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach.
A background in financial services, healthcare/life sciences, or another enterprise vertical is a plus.
Experience with enterprise IT systems and/or AI deployment patterns is a plus.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£225,000
—
£255,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin
Seattle
Denver
Atlanta
Washington DC
Application Deadline: December 16, 2026
Position Overview
Cloudflare is looking for a Senior Manager to lead a unified Infrastructure Operations function spanning physical network reliability, operational security, and global regulatory compliance across 750+ data center sites in 125+ countries. The leader in this role ensures 24x7 operational availability of Cloudflare's network infrastructure through incident response, hardware break-fix, circuit management, and physical hardware lifecycle operations. This leader also owns physical access control policy and administration, periodic access reviews, and evidence-based compliance delivery across SOC 2 Type II, ISO 27001, FedRAMP, ISMAP, and IRAP.
You will lead two teams, setting organizational direction, building talent, and being accountable for outcomes across the full lifecycle of Cloudflare's physical infrastructure: from how hardware is deployed and maintained, to how access is controlled and reviewed, to how assets are securely retired and evidenced for audit. The breadth of this scope demands a leader who can hold the org-level tensions, speed versus rigor, global scale versus precise detail, partner dependency versus uncompromising standards, without losing either end.
You will bring credibility across both dimensions of this role. On the infrastructure side, a strong grasp of data center colocation environments, network architecture, and hardware operations as well as the judgment to lead managers and teams who live in that world every day. On the compliance side, the organizational instinct to maintain audit readiness continuously, not just at cycle time, and the stakeholder fluency to navigate relationships with GRC, government auditors, and strategic global partners. Above all, you will bring a bias toward building smarter processes, better tooling, and AI-assisted operations that multiply your team's capacity as Cloudflare's footprint continues to grow.
What You'll Do
Team Leadership
Lead two teams, the Operations team and the Security and Compliance team.
Set goals, develop talent, and build a culture of operational excellence and compliance-consciousness across both functions
Hold both teams to shared SLAs and quality standards, balancing the urgency of 24x7 incident response with the rigor of compliance audit cycles
Serve as the escalation point for cross-team issues, complex vendor negotiations, and decisions that touch both operational and regulatory domains
Unified Decommissioning Lifecycle
Own the end-to-end DECOM process as a single, governed workflow: physical collections and unracking, secure asset destruction with CoD issuance (ITAD vendor management), serial number verification, compliance evidence filing, and records closure
Eliminate the current handoff gap between Maintain's physical operations and DCSC's compliance oversight building a single, auditable pipeline from "decom triggered" to "evidence archived”.
Drive ITAD vendor relationships, escalation paths, and contractual SLAs for asset destruction across all regions (APAC, EMEA, NASA, South America)
Maintain audit-readiness of decommissioning records for SOC 2, ISO 27001, PCI DSS, and FedRAMP control requirements
Maintain Team Operational Accountability
Accountable for 24x7 incident response coverage across all Cloudflare locations: carrier outages, DC facility issues, hardware degradation, and power/temperature events.
Oversee hardware break-fix operations including coordination with Metro Technicians, third-party repair vendors and remote contractors.
Drive maturity in circuit decommissioning, RMA management, and physical collections processes
Ensure on-call schedules, handover protocols, and incident SLAs are consistently met across APAC, EMEA, and NASA shifts.
DCSC Compliance & Access Control Accountability
Accountable for quarterly and monthly access review cycles (QAR/MAR) across 750+ global data center sites covering SOC 2 Type II, ISO 27001, FedRAMP Moderate/High, ISMAP, and IRAP frameworks
Own the physical access provisioning and deprovisioning function, including SLA adherence and ACL integrity
Serve as the senior owner of the team’s automation initiatives
Maintain executive-level relationships with GRC leads across all active compliance frameworks; be the accountable voice for DCSC's control obligations in audit conversations
Represent DCSC at Monthly Business Reviews and executive infrastructure health checks
Automation & Operational Efficiency
Drive a meaningful reduction in manual operational burden across both teams identifying and prioritizing automation opportunities in access reviews, decommissioning evidence collection, portal data extraction, and incident triage
Sponsor and guide the development of internal tooling (DCSC Portal, automation scripts, AI-assisted workflows) that multiplies team capacity without proportional headcount growth
Evaluate and adopt AI tooling for repetitive operational tasks, documentation acceleration, root-cause analysis, and compliance evidence generation.
Who You Are
An experienced infrastructure operations leader. You have managed engineering teams responsible for large-scale, globally distributed physical or network infrastructure. You know how to hold a team accountable to 24x7 operational standards while also driving longer-horizon strategic work. You don't lose sight of the incident queue while building the roadmap.
Comfortable at the compliance/operations intersection. You don't need to be a GRC expert, but you understand why physical access controls matter for SOC 2 and FedRAMP, why the decommissioning chain of custody is an audit control, and why a missed quarterly access review has real consequences. You approach compliance not as overhead but as a non-negotiable quality dimension of operational work.
You ensure the teams you're inheriting are operationally capable but structurally manual. You see automation as a force multiplier and have a track record of reducing operational toil through process design, tooling investment, and thoughtful prioritization, not just through headcount.
A strong people leader with a coaching instinct. You manage managers. You know how to develop them, set clear expectations, give direct feedback, and create the conditions for high-performing teams. You build trust across functions and are comfortable representing your organization at the executive level.
Energized by global complexity. Your teams operate across APAC, EMEA, and NASA time zones, spanning hundreds of vendors, data center providers, and regulatory jurisdictions. You thrive in this environment rather than being overwhelmed by it.
Required Experience
7+ years in infrastructure operations, data center operations, network operations, or a closely related field, with at least 3 years in a people management role
Demonstrated experience managing managers and holding multiple teams accountable to operational SLAs simultaneously
Direct experience with physical data center operations including hardware lifecycle management, decommissioning, colocation vendor management, or break-fix operations
Familiarity with compliance frameworks relevant to physical infrastructure: SOC 2, ISO 27001, FedRAMP, or equivalent — at an operational (not auditor) level
Strong program management instincts: comfortable running complex, multi-workstream initiatives with dependencies across teams, vendors, and time zones
Proven track record of driving operational efficiency through process redesign or automation adoption
Excellent written and verbal communication; able to translate technical operational details into executive-level reporting and vice versa
Preferred Qualifications
Experience managing 24x7 on-call operations teams, including PagerDuty or equivalent tooling and incident escalation frameworks
Familiarity with network infrastructure concepts (circuit management, cross-connect decommissioning, network operations)
Experience with physical access control systems, access control list management, or vendor portal administration at scale
Knowledge of ITAD (IT Asset Disposition) vendor management and compliance requirements for secure destruction
Background in a rapidly scaling, global infrastructure environment (hyperscaler, cloud provider, major CDN, or similar)
Experience driving SSO or identity federation projects across large third-party vendor ecosystems
Familiarity with Jira-based operational workflows, Netbox or similar DCIM tools, and Confluence-based documentation practices
Reporting Structure
This role reports to the Director, Infrastructure Operations (AMER) and is part of the broader Infrastructure Operations leadership team.
Compensation
Compensation may be adjusted depending on work location.
For Colorado based hires: Estimated annual salary of $156,000 - $215,000.
Washington (Kirkland), and Washington D.C. based hires: Estimated annual salary of $182,000 - $251,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We’re looking for a
Senior Product Builder
who wants to own product problems, not just engineering tasks.
You’ll work across the full lifecycle of B2B initiatives:
understand → shape → build → ship → measure → iterate
This is not a frontend or backend-specific role. Our main stack is Ruby on Rails and React, but we care more about strong engineering fundamentals, product judgment and the ability to work across the stack when needed.
You won’t receive a perfectly specified backlog. You’ll be expected to help create the work: understand merchants and the business, challenge assumptions, work through ambiguity and decide with the team what is worth building.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Merchant Experience team
🧩
We build the B2B product experiences that help merchants manage and grow their business with seQura.
The team owns merchant-facing products and the platform behind them, including order management, analytics, self-service capabilities, growth initiatives and platform features used by other B2B teams.
We are a small team of senior Product Engineers and a Product Designer, with
no dedicated Product Manager by design
.
Engineers are expected to contribute beyond implementation: understanding problems, shaping opportunities, making product and technical decisions, shipping solutions and checking their outcomes.
Initiatives are led by engineers who take ownership of a problem, gather context, define the hypothesis and success criteria, shape the work, drive delivery and follow up after launch.
AI-assisted development is part of our daily workflow. As implementation gets faster, we expect engineers to spend more of their judgment on
what to build, why it matters and what we learn from it
.
What challenges you'll be solving 🚀
Own product initiatives end-to-end, from problem understanding to outcome validation.
Act as Champion for initiatives: gather context, define hypotheses and success criteria, shape the work and drive it forward.
Work directly with merchants, business stakeholders, Product Design and other engineering teams when needed.
Build and operate production software across backend and frontend.
Make pragmatic product and technical decisions with incomplete information.
Use data, feedback and experiments to decide whether to iterate, change direction or stop.
Contribute to evolving Merchant Portal into a platform other B2B teams can build on.
Use AI throughout your workflow, including exploration, implementation, testing, debugging and learning unfamiliar systems.
What to expect in the next 90 days
🏁
Month 1
Learn the B2B domain, Merchant Portal, codebase and current initiatives. Shadow a Champion, meet key stakeholders and start contributing.
Month 2
Own a small initiative with support from the team, from understanding the problem to shipping it.
Month 3
Act as Champion for an initiative: frame the problem, define the hypothesis and success criteria, ship a solution and check the outcome.
What you’ll need 🤝
Must have:
7+ years of experience building production software.
Strong software engineering fundamentals.
Experience owning work beyond implementation.
Comfortable working across backend and frontend when needed.
Comfortable working with ambiguity and incomplete information.
Strong product and customer curiosity.
High autonomy, ownership and accountability.
Comfortable working directly with stakeholders and other teams.
Experience using AI meaningfully in your software development workflow.
Strong written and verbal communication skills in English.
Nice to have:
Experience with Ruby on Rails and/or React.
Strong full-stack experience.
Experience building platforms or capabilities used by other teams.
Experience with product discovery, experimentation or success metrics.
Spanish fluency.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical take-home challenge.
Live peer review of the challenge.
Meet the team.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Location: Santa Clara, CA
Workplace: onsite
Role Overview
We are looking for a Senior Software Engineer to own the systems that power a large-scale data collection operation, including the collection platform, operator tooling, data pipeline, and fleet infrastructure.
This is an engineering role. Day-to-day teleoperation is performed by a dedicated operator team that you direct — you build what they run on, and you own what comes out of it.
Project Details
Location: 100% Onsite (Santa Clara, CA, US)
Employment: Full-time W-2, Monday–Friday, 9:00 AM–5:00 PM
Start Date: ASAP
Contract Duration: 12-month contract with possibility of extension
Rate: $105/hour
What You’ll Do
Design, build, and maintain the software behind our data collection stations — teleoperation stack, multi-camera recording, and session tooling.
Deploy and upgrade that stack across the fleet without stopping collection; keep workstations, containers, and networking healthy.
Own the data pipeline end to end: automated validation, conversion into our dataset format, upload, metadata, and versioning.
Build the QA tooling that catches dropped frames, stream desync, bad calibration, and mislabeled episodes before data reaches training.
Direct a team of teleoperators — define task protocols and SOPs, onboard them on new tasks and embodiments, review session quality, and unblock them daily.
Own fleet reliability: calibration and firmware pipelines, sensor and end-effector integration, root-cause analysis of recurring faults, and vendor escalation.
Bring up new stations and new embodiments; report throughput, yield, and data health to the research team.
What we need to see
MS in CS, Robotics, EE/ME, or a related field (or BS with equivalent hands-on experience).
3+ years building software for real robot systems — not simulation only.
A system you designed and shipped that other people depended on daily, and that you kept running.
Strong Python and Linux; Docker, git, CI, and SSH-based fleet administration.
Robot middleware and real-time multi-sensor recording — ROS 2 or equivalent vendor SDKs.
Experience supporting a data collection or teleoperation operation: you have built the tools operators depend on and owned throughput and quality numbers.
Comfortable around robot hardware — arms or humanoids, dexterous hands, RGB-D cameras, and the calibration that keeps them honest.
Able to lead operators without formal authority: you write clear SOPs, train people, and communicate status without being asked.
Ways to stand out from the crowd
Humanoid or bimanual platforms (Unitree, Fourier, ALOHA/ARX-class rigs) and dexterous hands.
XR teleoperation: Quest / PICO / Vision Pro, motion-capture gloves, whole-body retargeting.
Imitation-learning data tooling — LeRobot, HDF5/Zarr episode stores, dataset versioning, S3 at TB–PB scale.
Built internal dashboards or tooling for a production line or high-throughput lab.
Open-source contributions to robotics data or teleoperation tooling.
#L1-CC1
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
To know more details (Click here)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Location: Greece; Global
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Main Purpose of the Role
We are looking for translators with experience in English to Greek linguist for patent (native-level fluency of languages specified) with immediate availability for a patent translation project in the fields of Mechanics, Computer Science and Chemistry.
Project Details:
Job Title: English to Greek Linguist for patent
Start Date: ASAP
Location: Remote
Content Specialties: "Computer Science","Electricity","Chemistry"
Task Type: Translation; Quality Control
CAT Tool: XTM/JIRA
Employment Type: Freelance
Main Duties
Translate
and review patent-related content from English into Greek
,
with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client;
Follow instructions, for example Translation process, CAT tool usage, etc.
Communicate effectively and response promptly in English.
REQUIRED SKILLS
Native fluency in Greek
Degree in linguistics, translation or equivalent experience
Minimum 2 years’ experience in the translation and/or editing of patent documents.
Proficiency use of CAT tools, especially with XTM, JIRA
Attention to detail
Good availability and quick response times
Selected candidates will be invited to complete an the translation test. Approved linguists will be then included in our pool of external partners and professional details will be made available to our global Production teams.
We look forward to hearing from you!
Welocalize Talent Management Team
Location: Madison Heights, United States
Keller Executive Search is partnering with a global manufacturer of specialist engineered products that serve customers across healthcare, custodial and other regulated environments worldwide. The business is in an active growth phase and is investing in its US operation to match the standards of a mature international group. To lead that operation on the ground, our client is seeking a hands-on Warehouse and Transportation Manager for its site in Madison Heights, Michigan.
This is a rare opportunity to own an entire US warehouse and transportation function end-to-end, from receiving and put-away through picking, packing, dispatch and national delivery. Reporting to the Head of Operations and forming part of the Site Leadership Team, you will be the single accountable leader for how high-value national shipments move: safely, accurately, on time and at controlled cost. You will shape the team, embed the systems and standards, and bring the site up to global standard. Across the industry, inventory accuracy and coordinated transportation are the biggest levers for on-time-in-full performance, and here you will own both.
It is a role for a working manager who is as comfortable on the dock as in front of a KPI dashboard. With total responsibility for the function and a direct line into global leadership, the right person will find genuine autonomy, visible impact and a clear path toward a wider operations remit as the US business scales.
Key Responsibilities
Lead daily warehouse operations across receiving, inspection, put-away, storage, picking, packing and dispatch
Set clear operating standards and coach the team to improve pick accuracy, productivity and right-first-time performance
Optimize warehouse layout, slotting and workflows to reduce travel time, handling and avoidable delays
Develop, implement and maintain effective standard operating procedures across all warehouse activities
Own inventory accuracy through disciplined transaction control, cycle counting, stock audits and reconciliation of physical to system stock
Investigate discrepancies, lead root-cause corrective action and reduce shrinkage, write-offs and manual exceptions
Plan and manage US inbound and outbound transportation, including route, multi-stop and network planning
Optimize transportation cost through route planning, load consolidation, carrier selection and performance management
Manage carrier and third-party logistics relationships to agreed service, safety and compliance standards
Monitor and improve on-time-in-full delivery, responding quickly to service failures and recurring issues
Maintain a safe, organized and compliant operation, including risk reviews, incident investigations and audit-ready records
Build, motivate and develop a high-performing team with clear roles, goals, standards and accountability
Run the operation through TMS/WMS and shipping platforms as the system of record, producing reliable KPI reporting to the Head of Operations and Site Leadership Team
Additional Information
Permanent full-time role
Onsite in Madison Heights, Michigan, reporting to the Head of Operations
Domestic travel to suppliers, carriers or company locations as required, with flexibility to support operational priorities outside normal hours when necessary
Must be eligible to work in the United States; relocation assistance is not offered
To apply, submit your resume through this posting. Keller Executive Search manages this search on behalf of our client.
Requirements
Essential
At least five years' experience in warehouse and transportation management, including direct team leadership
Demonstrated experience managing high-value national shipments with accountability for value, carrier performance, tracking and damage/claims risk
Background operating within a shipping, dispatch, warehouse-outbound, distribution or transportation department
Hands-on use and ownership of transport and shipping software and systems (TMS, WMS, ERP shipping modules or carrier platforms)
Strong track record of improving pick accuracy, inventory accuracy, productivity and on-time-in-full performance
Sound knowledge of cycle-counting, inventory control and warehouse operating best practice
Experience of US transportation planning, route optimization and managing carrier or third-party logistics relationships
Practical knowledge of applicable US warehouse safety and transportation compliance requirements
Confident using warehouse, inventory and performance data to identify issues, make decisions and deliver measurable improvement
A hands-on, can-do leadership style that sets expectations, addresses underperformance and builds and follows process
Professional English proficiency, spoken and written, to direct the team, coordinate carriers and work with global leadership
Eligible to work in the United States and able to work onsite in Madison Heights, Michigan
Preferred
Experience configuring, implementing or optimizing WMS/TMS/ERP systems, not just operating them
Experience in a fast-paced manufacturing, multi-site or high-SKU distribution environment
Experience as the senior operations leader on a small US site within a larger global group reporting to remote leadership
Background in regulated, audited or customer-critical shipping (medical device, security or specialty manufacturing)
SOP authoring and warehouse layout, slotting or 5S optimization experience
Lean Six Sigma, APICS/ASCM, CSCMP or comparable operations or supply-chain qualification
Degree in supply chain, logistics, business or a similar field (not required)
Ideal Candidate Profile
You are a hands-on, accountable operations leader who thrives running the whole show on a lean single site. You are as comfortable clearing a jam on the dock as defending a KPI report to leadership, you own your numbers rather than explaining them, and you build and follow process instead of improvising. You have carried real accountability for high-value freight and for inventory that downstream teams depend on, and you are motivated by autonomy, visible impact and the chance to bring an operation up to a global standard.
Benefits
Base salary in the range of $60,000 to $90,000, with flexibility up to $100,000 for an exceptional candidate
Annual bonus of up to 10% of base salary
401(k) retirement plan
Healthcare coverage
Public holidays plus 10 days of paid leave
Total ownership of the US warehouse and transport function, with scope to shape the team and progress into a wider operations role
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity:
Keller Executive Search and our clients are Equal Opportunity Employers. Qualified applicants receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. We are committed to a diverse, inclusive workplace and comply with all applicable federal, state, and local nondiscrimination laws governing recruiting, hiring, promotion, termination, compensation, training, and all other employment terms and conditions.
Harassment Prohibited:
Workplace harassment based on any protected characteristic listed above is expressly prohibited.
Reasonable Accommodations:
We provide reasonable accommodations to individuals with disabilities and pregnant individuals through an interactive process to identify effective accommodations.
Compensation and Pay Equity:
Compensation information for client roles is provided in the job post or, if not included there, during the interview process consistent with applicable law (including in Colorado, Nevada, New York City, California, and Washington). Actual salary depends on skills, experience, role, location, and internal comparisons. We conduct periodic pay equity analyses. Salary history is not requested in Rhode Island or New Jersey (unless voluntarily disclosed); Connecticut applicants receive wage range information upon request or before compensation discussions.
Privacy:
California residents may review our Privacy Policy at
www.kellerexecutivesearch.com
for details on personal information collected for recruiting and employment purposes.
Veteran Status:
We provide equal employment opportunities to veterans and comply with applicable state veteran preference laws. Veterans are encouraged to self-identify during the application process.
E-Verify:
Keller Executive Search and/or our clients may participate in E-Verify; details will be provided during the application process where applicable.
Genetic Information:
Consistent with federal and state law, we do not discriminate based on genetic information and do not request or require it except as permitted by law.
Use of Artificial Intelligence in Recruitment:
AI tools may be used to support, but never replace, human decision-making in reviewing candidate qualifications. AI is never used to automatically reject, disqualify, or make final hiring decisions. All AI-assisted evaluations are reviewed by qualified human recruiters, ensuring fairness, consistency, and compliance with our equal employment opportunity principles.
Local Laws:
We comply with all applicable local laws and ordinances governing employment practices in the jurisdictions where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process, and applicable employment laws may vary accordingly.
Location: Amsterdam, Netherlands; Scherpenheuvel, Belgium
About Allucent™
At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments.
If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide.
Together we
SHINE
. Find more information about our values.
The role
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout Netherlands and/or Belgium.
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Activities around
regulatory affairs, site activation
and
study-startup.
Requirements
To be successful you will possess:
You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Experience in leading monitoring activities in complex trials with a minimum of 2 years’ experience.
Strong understanding of
ICH-GCP
and
regulatory guidelines
.
Clear and confident communicator in
English
and
Dutch.
Comfortable working independently and managing priorities.
Willingness to travel, as required (8 DOS per month).
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Bangkok, Thailand
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Thailand
Must be fluent in Thai
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST).
Responsibilities include:
— Ensuring security for customers and providing outstanding responses to security issues.
— Providing deep application-security expertise on escalated cases from customers and automated systems.
— Conducting continuous improvement and research to enhance customer security products and operations.
— Contributing to processes and policies to scale the organization.
— Creating and reviewing security service reports for customers.
— Creating and managing security content for customer environments.
Requirements:
— Prior experience working in a SOC environment.
— Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks.
— Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages.
— Strong information security background with practical skills in application security.
— Experience in IT or security technical support, operations, or research roles.
— Unix/Linux or Windows system administration skills.
— Ability to work with limited supervision and mentor others on security knowledge.
— Fluent spoken and written English, adaptable to different audiences.
— Experience troubleshooting software products.
— Focus on delivering exceptional customer experiences.
Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required.
Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes.
Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
ГибридseniorLondon Office
УдалённоseniorRemote: Italy
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УдалённоRemote - United States; Providing high-quality customer service to employees and business partners across regions, cultures, and time zones
London, England
ОфисLondon
London, UK
seniorYour teams operate across APAC, EMEA, and NASA time zones, spanning hundreds of vendors, data center providers, and regulatory jurisdictions; Strong program management instincts: comfortable running complex, multi-workstream initiatives with dependencies across teams, vendors, and time zones
ГибридseniorBarcelona, Spain; If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you
ОфисseniorГеография найма не уточнена
Greece; Global
Madison Heights, United States; Must be eligible to work in the United States; relocation assistance is not offered
Amsterdam, Netherlands; Scherpenheuvel, Belgium
УдалённоseniorBangkok, Thailand; Must be based in Thailand
Удалённо
Fastly collects and processes personal data submitted by job applicants in accordance with our
УдалённоЮАР; We are an equal opportunity employer and welcome applicants from all backgrounds
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