Location: Berlin Office; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; Poland; Serbia; Germany; Austria; Finland; London Office; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to build and lead a high-performing engineering team that makes n8n a trusted platform for enterprise automation. As Engineering Manager of the Enterprise Nodes & Partnerships team, you'll empower engineers to grow, deliver secure and reliable enterprise integrations, and build strong technical partnerships while navigating the opportunities of a fast-moving, AI-native world.
Here's how you'll make an impact:
BUILD ENTERPRISE-GRADE INTEGRATIONS AND STRATEGIC PARTNERSHIPS
- Lead the team responsible for building and maintaining the integrations that make n8n a trusted orchestration platform across the enterprise technology stack.
- Drive successful technical collaborations with strategic partners, aligning on requirements, timelines, and delivery to build strong, lasting partnerships.
- Ensure enterprise integrations meet high standards for security, reliability, scalability, and production readiness.
BUILD AND DEVELOP A HIGH-PERFORMING ENGINEERING TEAM
- Coach and develop engineers through regular feedback, career development, and meaningful opportunities to grow their ownership and impact.
- Foster a high-trust environment where engineers feel empowered to make decisions, learn through experimentation, and take accountability for outcomes.
- Lead hiring, onboarding, and team development to build a strong, collaborative engineering team as n8n scales.
DRIVE EXECUTION AND CROSS-FUNCTIONAL ALIGNMENT
- Partner with Product, Design, and other stakeholders to align priorities, navigate trade-offs, and deliver meaningful product and platform outcomes.
- Create clarity and focus as priorities evolve, helping your team navigate uncertainty and embrace opportunities emerging from AI.
- Establish lightweight processes and clear expectations that enable fast execution without compromising engineering quality, maintainability, or team health.
LEAD WITH TECHNICAL CREDIBILITY AND SOUND JUDGMENT
- Guide architectural and technical decisions, helping engineers navigate trade-offs around scalability, reliability, performance, and speed.
- Maintain a high bar for engineering excellence by mentoring engineers, challenging technical decisions constructively, and encouraging strong engineering practices.
- Dive into technical details or code when needed to unblock the team, while keeping your primary focus on people leadership and team effectiveness.
REQUIREMENTS
MUST-HAVES
- 🌱 Engineering management experience: You have at least 1 year of experience as a first-line Engineering Manager, directly leading engineers and delivering meaningful product or platform outcomes in a growing organization.
- 🎯 Relevant technical domain expertise: You bring strong experience in at least one of these areas: strategic integrations, production-grade connector reliability, governance and observability, developer experience, platform engineering, or infrastructure tooling.
- 🤝 Strong people leadership: You're experienced in coaching engineers, providing actionable feedback, supporting career development, and navigating difficult conversations with empathy and accountability.
- 🏎️ Adaptability in fast-moving environments: You bring clarity, optimism, and sound judgment when priorities shift, helping your team stay focused, confident, and effective through change.
- ⚙️ Strong software engineering background: You have hands-on software engineering experience and the technical depth to mentor engineers, contribute to architectural discussions, and assess complex technical trade-offs.
- 🛠️ Pragmatic technical involvement: You're comfortable diving into code or technical challenges when needed to unblock your team, without becoming a bottleneck for delivery.
- 🔄 Cross-functional communication and alignment: You communicate clearly and collaborate effectively with Product, Design, Engineering, and customer-facing teams to align stakeholders, resolve competing priorities, and escalate when needed.
- 🏢 High-growth SaaS experience: You've worked in a high-growth SaaS environment and understand how to scale engineering teams, balance speed with quality, and deliver ambitious outcomes.
NICE-TO-HAVES
- 🤝 Strategic partner collaboration: You've worked with external technology partners to build enterprise products or integrations and establish successful, long-term technical relationships.
- 🧩 TypeScript / Node.js familiarity: You have experience with JavaScript, TypeScript, or Node.js and can quickly develop technical context within our stack.
- 🌍 Open-source and developer tooling: You're passionate about developer-focused products, open-source communities, and building extensible platforms that empower technical users.
- 🤖 AI product exposure: You've worked with AI-native products, AI-powered features, or engineering teams exploring how AI is transforming product development and engineering practices.
Why join us?
At n8n, your impact will go far beyond managing delivery. You'll lead a team at the heart of our enterprise ambitions, shaping the integrations and strategic partnerships that make n8n a trusted automation platform for businesses worldwide. You'll have the autonomy to build an empowered engineering team, influence technical direction, and work closely with stakeholders across the company as we scale.
You'll join a fast-growing, remote-first company with a strong builder culture, an ambitious vision for AI-native automation, and a community of more than 650,000 active developers and builders. We value technical excellence, ownership, experimentation, and leaders who help others do their best work.
Sound like a challenge you're excited to take on?
Apply now — and help us build the future of enterprise automation.
Make the opening more role-specificAdd the missing hands-on context
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn.
As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives.
The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality.
What You’ll Be Doing
Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
Generate ideas quickly, and connect regularly with customers to validate directions
Participate in design critiques and present work in product leadership feedback meetings
Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users
Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users
Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow
Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency
Partner with visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision
Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals
Think systematically about UI patterns and reusable solutions, designing not just individual screens but scalable components that work across features and contexts
Contribute to and evolve our design system by identifying opportunities to abstract one-off designs into well-documented, flexible components that accelerate the team
What We Look For In You
Must be native to crypto and have experience in investing in Cefi or DeFi
Requires 5-8 years of Product Design experience, with a Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience
Experience designing outstanding digital products in an agile development environment with cross-functional partners, backed by a portfolio that showcases modern design work and demonstrates your ability to design mobile-first digital
Deep understanding of human-centered design principles, and proficient in dissecting complex problems and tasks, translating them into user-centric, data-driven experiences that are intuitive and inclusive
Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques, and demonstrated expertise in employing design methodologies and tools to facilitate cross-functional collaboration in understanding and meeting user needs
Skilled in thriving within a fast-paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges
Strong presentation, interpersonal and communication skills, with experience articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints
Systems-level design thinking: you naturally spot patterns across flows and proactively create reusable, scalable components rather than solving each screen in isolation, with experience building, documenting, or contributing to a component library or design system
Nice to Haves
Knowledge of OKX VIP, Deposit & Withdraw, and Earn products
Experience working with teams across offices and US time zones
Experience using AI tools (Figma plugins, generative design, prompt-based prototyping) to accelerate design workflows and explore concepts faster
Experience using AI to build systematic design approaches, moving beyond screen-by-screen design to construct interactive, high-fidelity flows that can be explored and validated end to end
Highlights of Perks and Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-EW1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll sit in the Commercial Finance team, reporting to the VP Commercial Finance. You’ll work closely with senior operational and commercial leaders across the organisation as a dedicated financial co-pilot to evaluate growth opportunities, manage capital deployment, and guide strategic decision-making. Together, the team will design financial frameworks, process analytics, and robust commercial models that directly drive our competitive advantage and long-term performance.
Commercial Finance sits within our Enablement function, providing the expertise, structure and challenge that help loveholidays operate at its best. Through clear frameworks, trusted partnerships and practical guidance, we support better decisions, manage risk and create strong foundations for sustainable growth.
Your day-to-day:
- Act as a trusted financial co-pilot to leadership teams, providing insightful analysis, commercial evaluation, and constructive challenge to drive optimal business outcomes.
- Understand and translate performance drivers, connecting operational metrics with trading performance to deliver actionable insights and commercial recommendations.
- Build influential relationships across business functions, embedding yourself to become the go-to expert for financial matters, deal structuring, and strategic negotiations.
- Develop and own robust financial frameworks for major investment initiatives, managing the process from initial financial due diligence and business case preparation through to post-investment review.
- Evaluate risk and build business cases, collaborating with cross-functional teams to structure commercial arrangements and present recommendations to executive leadership.
- Establish tracking and performance reporting to monitor capital deployment against budget, evaluate deal performance, and measure overall strategy effectiveness.
Your skillset:
- Qualified Accountant (ACA, ACCA, CIMA or equivalent) with post-qualification experience in commercial finance or FP&A.
- Demonstrable success in a commercial finance business partnering or FP&A role, ideally within a fast-paced, high-growth environment.
- Experience working with high volumes of complex data with the aptitude to distil granular detail and convey simple, clear insights to stakeholders.
- Comfortable with ambiguity and thrives on the challenge of building out new processes and capabilities in a 'greenfield' setting.
- Clear understanding of key profitability levers, commercial deal structures, and financial governance.
- Exceptional communication skills with a proven ability to influence, support, and constructively challenge senior non-finance leaders.
The interview journey:
1. Intro with a member of the Talent Acquisition team - 30 mins
2. 1st stage with Hiring Manager - 45 mins
3. Final stage with key stakeholder/s including a task to present, in office - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Israel
Workplace: Remote
ClickHouse is the open-source, real-time analytical database behind a lot of today's AI. More than 4,000 companies build on ClickHouse, including Anthropic, OpenAI, Tesla and Meta.
As a TAM Architect, you're the named technical lead for a small group of our largest customers. You carry the context of how they run ClickHouse, guide them from their first design decisions through production and growth, and make sure the rest of ClickHouse shows up for them when it matters. Your job is to keep them healthy, help them get more out of ClickHouse, and spot the next use case.
You'll work inside our Support organisation and own escalations for your accounts, working closely with our support engineers. The role is based in Israel, close to some of our biggest customers in EMEA.
Large enterprises are moving onto ClickHouse fast, and we're building out how we look after them. People joining now have a real say in how this role works.
WHAT YOU'LL DO
- Run a regular cadence with 4 to 8 strategic accounts (weekly, fortnightly or monthly, depending on the project), plus quarterly health checks and business reviews, on site where it helps
- Lead onboarding, where the decisions that are hardest to reverse get made: schema and data modelling, table engines, ingestion, migration and query design
- Once customers are live, keep performance and cost on track as they grow, and help them onto new use cases
- Work closely with Support: own escalations for your accounts, with regular case reviews and a direct line into L3 engineering
- Work with the right people for each piece of work: partner with Solutions Architects on new use cases and proof of concepts, and bring in Consulting Engineers for hands-on projects
- Write it down: documented setup and configuration, knowledge base articles and reference architectures that help other customers too
WHAT YOU'LL BRING
- 5+ years in a hands-on, customer-facing technical role after the sale, whether your title was TAM, solutions architect, professional services, senior support or something else
- Specialist depth in data modelling, query performance and integration on distributed or analytical databases
- Hands-on SQL. You regularly write complex queries from scratch, and tune and debug them yourself
- Experience owning a small book of high-touch enterprise accounts, where you know each customer's architecture in depth
- Hands-on cloud experience (AWS, GCP and/or Azure)
- You've run distributed systems, such as distributed databases, in production
- You explain technical trade-offs clearly, to engineers and to executives
- Fluent English and Hebrew
NICE TO HAVE
- Experience with ClickHouse, or with other analytical databases such as Snowflake, BigQuery, Redshift or Druid
- Involvement in open source, as a user, contributor or community member
- A working knowledge of Kubernetes
GOOD TO KNOW
- You'll be based in Israel. Travel to customer sites is part of the job, up to 35% of your time, within Israel and throughout EMEA
- You'll join our EMEA Support Services team, where Support Engineers, Consulting Engineers and TAM Architects work as one team
- You'll be part of the on-call rota, about one week a quarter, with time off in lieu if you're paged at a weekend
HOW WE HIRE
- A 30-minute call with our recruiter
- A conversation with the hiring manager
- A take-home exercise, designed to take four to five hours, with three working days to complete it
- A 90-minute technical interview with the team: you'll walk us through your take-home, then join a working session where you write and tune SQL live
- A final conversation with our VP of Support Services
- References, then an offer
The working session is without AI tools, so make sure you're comfortable writing queries from scratch. Download open-source ClickHouse and practise: it's free, easy to install, and great preparation.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: 350 South Grand Avenue Suite 4500, Los Angeles, CA 90071
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SENIOR CLIENT MANAAGER- REAL ESTATE COMMERCIAL LINES OF INSURANCE
LOCATION:
The role can located out of our Newport Beach, or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.
SUMMARY:
The Senior Client Manager is a senior, client-facing individual contributor responsible for managing the day-to-day delivery of service for complex commercial Property & Casualty insurance programs. This role partners closely with Producers, Client Executives, Client Advocates, carrier partners, and other internal resources to execute client strategies, coordinate renewals, analyze exposures, and deliver responsive, high-quality service throughout the insurance lifecycle.
The Senior Client Manager II serves as the primary day-to-day client contact and provides technical consultation regarding coverage, contract requirements, policy administration, and risk management solutions. Working in alignment with the Client Executive and Producer, this role translates broader client strategies into actionable service plans, manages account-level deliverables, and helps ensure client commitments are completed accurately and on time.
The Senior Client Manager II also provides mentoring, technical guidance, and knowledge-sharing to service team members while contributing to operational excellence, consistency, and overall client satisfaction.
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking are valued throughout our organization. To perform this role successfully, an individual must be able to execute each essential duty at a high level. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
ESSENTIAL DUTIES & RESPONSIBILITIES:
Client Service & Account Management
Serve as the primary day-to-day client contact for assigned accounts, working in partnership with the Client Executive and Producer to deliver an aligned client experience.
Establish and maintain strong client relationships through proactive communication, technical consultation, responsiveness, and follow-through.
Research and respond to client questions regarding coverage, policy interpretation, contractual risk transfer, insurance requirements, and risk management matters.
Review client insurance programs and identify potential coverage gaps, exposure concerns, coverage enhancements, and risk management solutions.
Manage and oversee day-to-day service activities, including endorsements, policy changes, certificates of insurance, binders, audits, premium financing, invoicing, allocations, and other account servicing activities.
Coordinate with carriers, wholesalers, Claims, Risk Control, legal counsel, and other internal and external resources to address client needs.
Prepare and review schedules of insurance, coverage summaries, benchmarking information, stewardship reports, presentations, and other client-facing deliverables.
Maintain complete and accurate agency management and document management system records and ensure activities meet applicable quality, documentation, and service standards.
Manage open items, service timelines, and client commitments to ensure timely and accurate completion of deliverables.
Facilitate client meetings, educational sessions, stewardship reviews, and other client engagement activities as appropriate.
Partner with Claims and carrier resources to support the resolution of client claim matters.
Serve as an initial escalation point for complex service matters and coordinate with the Client Executive, Producer, Client Service Leader, or other appropriate resources when broader relationship, coverage, or strategic intervention is needed.
Renewal Strategy & Execution
Coordinate internal renewal planning meetings and manage renewal timelines, deliverables, action items, and accountabilities.
Partner with the Client Executive and Producer to evaluate loss experience, exposure changes, market conditions, coverage structure, and overall program performance.
Develop technical analyses and recommendations that support renewal strategy and program design decisions.
Support external renewal strategy meetings by preparing materials, providing technical consultation, documenting decisions, and coordinating follow-up activities.
Lead the collection, review, validation, and analysis of exposure information, loss data, applications, and underwriting information.
Coordinate submission development and marketing activities in alignment with the strategy established by the Client Executive and Producer.
Prepare high-quality submissions and supporting documentation for the marketplace.
Analyze carrier quotations, coverage terms, conditions, exclusions, pricing, and program alternatives.
Provide recommendations regarding program structure, deductibles, limits, coverage enhancements, and other program considerations.
Support carrier negotiations and, where appropriate, negotiate coverage terms, conditions, and pricing within the established client strategy.
Participate in proposal development and client presentations, providing technical consultation regarding coverage options and recommendations.
Coordinate binding activities, including orders to bind, coverage confirmations, evidence of insurance, and policy issuance.
Oversee policy checking, carrier corrections, and final policy delivery.
Develop billing allocations and coordinate accurate and timely renewal invoicing.
Leadership & Team Support
Provide mentoring, technical guidance, and knowledge-sharing to Client Managers, Account Managers, Assistant Account Managers, and other service team members.
Coordinate and assign account-level service activities consistent with established team roles while maintaining accountability for assigned deliverables.
Support onboarding and training through process guidance, account knowledge transfer, and technical instruction.
Share expertise regarding coverage interpretation, policy analysis, documentation standards, renewal processes, and service best practices.
Support department initiatives focused on operational efficiency, service consistency, quality, technology adoption, and employee development.
Foster effective collaboration among client service, sales, Claims, Risk Control, carriers, and other internal and external
REQUIREMENTS:
Advanced knowledge of commercial Property & Casualty insurance, including major coverage lines and complex commercial exposures.
Strong technical ability to analyze policies, endorsements, contracts, loss information, exposure data, and other insurance-related documentation.
Demonstrated experience managing complex renewal and account-service processes.
Strong client relationship, consultation, negotiation, presentation, and communication skills.
Ability to recognize coverage and service issues, evaluate alternatives, and recommend appropriate solutions.
Strong analytical and problem-solving skills with the ability to exercise sound judgment.
Strong project management, organization, prioritization, and time-management skills.
Ability to coordinate multiple stakeholders, competing priorities, and deadlines with limited oversight.
Advanced proficiency in Microsoft Office and applicable agency and document management systems.
Demonstrated ability to leverage technology, data, and emerging AI solutions to improve workflows, documentation quality, client deliverables, accuracy, and service efficiency.
Ability to quickly develop proficiency in applicable internal, carrier, and client-service systems.
High level of professionalism, discretion, and commitment to delivering high-quality client experiences.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION and/or EXPERIENCE:
Bachelor's degree preferred.
Generally, 7 or more years of commercial Property & Casualty insurance experience, including significant experience in a client-facing account management role.
Demonstrated experience managing complex middle-market and/or large commercial accounts.
Experience coordinating renewals, analyzing coverage, evaluating insurance programs, and providing consultative client solutions.
Demonstrated experience providing technical guidance, mentoring, or account leadership to service team members preferred.
Relevant insurance industry designations such as CPCU, ARM, CIC, CRM, CRIS, or equivalent preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $125,000 to $155,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
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#LI-LL1 #LI-Hybrid
Location: 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
SENIOR CLIENT MANAAGER- REAL ESTATE COMMERCIAL LINES OF INSURANCE
LOCATION:
The role can located out of our Newport Beach, or Los Angeles, CA office with a hybrid work schedule; in office 2x a week.
SUMMARY:
The Senior Client Manager is a senior, client-facing individual contributor responsible for managing the day-to-day delivery of service for complex commercial Property & Casualty insurance programs. This role partners closely with Producers, Client Executives, Client Advocates, carrier partners, and other internal resources to execute client strategies, coordinate renewals, analyze exposures, and deliver responsive, high-quality service throughout the insurance lifecycle.
The Senior Client Manager II serves as the primary day-to-day client contact and provides technical consultation regarding coverage, contract requirements, policy administration, and risk management solutions. Working in alignment with the Client Executive and Producer, this role translates broader client strategies into actionable service plans, manages account-level deliverables, and helps ensure client commitments are completed accurately and on time.
The Senior Client Manager II also provides mentoring, technical guidance, and knowledge-sharing to service team members while contributing to operational excellence, consistency, and overall client satisfaction.
You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking are valued throughout our organization. To perform this role successfully, an individual must be able to execute each essential duty at a high level. The requirements below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
ESSENTIAL DUTIES & RESPONSIBILITIES:
Client Service & Account Management
Serve as the primary day-to-day client contact for assigned accounts, working in partnership with the Client Executive and Producer to deliver an aligned client experience.
Establish and maintain strong client relationships through proactive communication, technical consultation, responsiveness, and follow-through.
Research and respond to client questions regarding coverage, policy interpretation, contractual risk transfer, insurance requirements, and risk management matters.
Review client insurance programs and identify potential coverage gaps, exposure concerns, coverage enhancements, and risk management solutions.
Manage and oversee day-to-day service activities, including endorsements, policy changes, certificates of insurance, binders, audits, premium financing, invoicing, allocations, and other account servicing activities.
Coordinate with carriers, wholesalers, Claims, Risk Control, legal counsel, and other internal and external resources to address client needs.
Prepare and review schedules of insurance, coverage summaries, benchmarking information, stewardship reports, presentations, and other client-facing deliverables.
Maintain complete and accurate agency management and document management system records and ensure activities meet applicable quality, documentation, and service standards.
Manage open items, service timelines, and client commitments to ensure timely and accurate completion of deliverables.
Facilitate client meetings, educational sessions, stewardship reviews, and other client engagement activities as appropriate.
Partner with Claims and carrier resources to support the resolution of client claim matters.
Serve as an initial escalation point for complex service matters and coordinate with the Client Executive, Producer, Client Service Leader, or other appropriate resources when broader relationship, coverage, or strategic intervention is needed.
Renewal Strategy & Execution
Coordinate internal renewal planning meetings and manage renewal timelines, deliverables, action items, and accountabilities.
Partner with the Client Executive and Producer to evaluate loss experience, exposure changes, market conditions, coverage structure, and overall program performance.
Develop technical analyses and recommendations that support renewal strategy and program design decisions.
Support external renewal strategy meetings by preparing materials, providing technical consultation, documenting decisions, and coordinating follow-up activities.
Lead the collection, review, validation, and analysis of exposure information, loss data, applications, and underwriting information.
Coordinate submission development and marketing activities in alignment with the strategy established by the Client Executive and Producer.
Prepare high-quality submissions and supporting documentation for the marketplace.
Analyze carrier quotations, coverage terms, conditions, exclusions, pricing, and program alternatives.
Provide recommendations regarding program structure, deductibles, limits, coverage enhancements, and other program considerations.
Support carrier negotiations and, where appropriate, negotiate coverage terms, conditions, and pricing within the established client strategy.
Participate in proposal development and client presentations, providing technical consultation regarding coverage options and recommendations.
Coordinate binding activities, including orders to bind, coverage confirmations, evidence of insurance, and policy issuance.
Oversee policy checking, carrier corrections, and final policy delivery.
Develop billing allocations and coordinate accurate and timely renewal invoicing.
Leadership & Team Support
Provide mentoring, technical guidance, and knowledge-sharing to Client Managers, Account Managers, Assistant Account Managers, and other service team members.
Coordinate and assign account-level service activities consistent with established team roles while maintaining accountability for assigned deliverables.
Support onboarding and training through process guidance, account knowledge transfer, and technical instruction.
Share expertise regarding coverage interpretation, policy analysis, documentation standards, renewal processes, and service best practices.
Support department initiatives focused on operational efficiency, service consistency, quality, technology adoption, and employee development.
Foster effective collaboration among client service, sales, Claims, Risk Control, carriers, and other internal and external
REQUIREMENTS:
Advanced knowledge of commercial Property & Casualty insurance, including major coverage lines and complex commercial exposures.
Strong technical ability to analyze policies, endorsements, contracts, loss information, exposure data, and other insurance-related documentation.
Demonstrated experience managing complex renewal and account-service processes.
Strong client relationship, consultation, negotiation, presentation, and communication skills.
Ability to recognize coverage and service issues, evaluate alternatives, and recommend appropriate solutions.
Strong analytical and problem-solving skills with the ability to exercise sound judgment.
Strong project management, organization, prioritization, and time-management skills.
Ability to coordinate multiple stakeholders, competing priorities, and deadlines with limited oversight.
Advanced proficiency in Microsoft Office and applicable agency and document management systems.
Demonstrated ability to leverage technology, data, and emerging AI solutions to improve workflows, documentation quality, client deliverables, accuracy, and service efficiency.
Ability to quickly develop proficiency in applicable internal, carrier, and client-service systems.
High level of professionalism, discretion, and commitment to delivering high-quality client experiences.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION and/or EXPERIENCE:
Bachelor's degree preferred.
Generally, 7 or more years of commercial Property & Casualty insurance experience, including significant experience in a client-facing account management role.
Demonstrated experience managing complex middle-market and/or large commercial accounts.
Experience coordinating renewals, analyzing coverage, evaluating insurance programs, and providing consultative client solutions.
Demonstrated experience providing technical guidance, mentoring, or account leadership to service team members preferred.
Relevant insurance industry designations such as CPCU, ARM, CIC, CRM, CRIS, or equivalent preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $125,000 to $155,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Staff Data Engineer who can take ownership of and drive key initiatives across Data Platform Engineering, including the data lake, event instrumentation, data quality, and data governance.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $212,500 - $255,000
- Zone B: $200,000 - $240,000
- Zone C: $186,500 - $224,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Manager, Data Engineering
As a Staff Data Engineer, you'll…
- Design data solutions across batch, streaming, and real-time workloads.
- Design and build reliable data pipelines using Spark, Kafka, Iceberg, and Airflow/MWAA.
- Contribute to the evolution of data lake and data platform, including ingestion, processing, storage, and serving patterns.
- Build, maintain and scale cloud data infrastructure that includes Kafka, Airflow, Druid, EMR on EKS with reliability and observability in mind.
- Implement and improve data quality, observability, reliability, and governance across data pipelines and systems.
- Define and improve standards for event instrumentation and governance, including event schemas, validation, and schema evolution.
- Build platform solutions for centralized PII handling, data retention, deletion, and residency to support GDPR and CCPA requirements.
- Build agent harness capabilities that encode data engineering standards, pipeline patterns, and quality gates into AI tools, enabling agents to safely generate, review, and operate on data platform code.
- Contribute hands-on to complex technical initiatives, troubleshoot production issues, mentor engineers, and collaborate with Analytics Engineering and other teams.
- Build agent harnesses that embed data engineering standards, pipeline patterns, and quality gates into AI-assisted development workflows.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 5+ years of experience in data engineering, building and operating production data pipelines and platforms.
- Strong experience with Spark and distributed data processing, including designing and optimizing production data pipelines.
- Experience designing batch, real-time, and streaming data solutions using technologies such as Kafka, Spark Structured Streaming, and CDC.
- Experience implementing data quality, observability, and reliability across production data systems.
- Experience with cloud data infrastructure, CI/CD, and infrastructure-as-code.
- Demonstrated experience leading complex data engineering initiatives end-to-end, from technical design and decomposition through implementation and production.
- Strong Programming and SQL skills, with experience building reliable and maintainable data systems.
You’ll thrive as a Staff Data Engineer if you:
- Can navigate ambiguous problems, evaluate architectural tradeoffs, and make pragmatic technical decisions.
- Think beyond individual pipelines and consider the end-to-end data ecosystem, from data producers through downstream consumers.
- Bring experience with data governance and privacy, including PII management, retention, deletion, data residency, GDPR, or CCPA.
- Bring experience with event instrumentation and governance, including event schemas, validation, and schema evolution.
- Collaborate with engineers on complex technical problems and help establish practical engineering best practices.
- Embrace AI and emerging technologies, applying them in your development workflow and helping the team adopt new tools through shared learnings and best practices.
- Stay curious and open to growth demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are looking for an Intermediate Developer to join the Device Trust team and help us improve the reliability and operational excellence of the systems behind the Device Trust authentication service. This is a software engineering role with a strong reliability focus. You will write and maintain production code, improve how our services are operated, and help make a critical applications path safer, more observable, and easier to evolve.
Device Trust authentication is an important component of our customers’ authentication flows, helping organizations make device posture part of their access decisions. Because it sits directly in that path, reliability is a first-class engineering concern. The service is already relied upon by customers every day, and in this role you’ll help us continue raising the bar through stronger resilience, observability, operational practices, and safe evolution of the system.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2+ years of experience in software development.
- Experience working with backend services, application programming interfaces (APIs), distributed systems, or other software where reliability and availability matter.
- Take ownership of scoped problems from investigation through implementation and follow-up.
- Familiarity with Ruby on Rails (Rails).
- Use observability tools to understand system health and investigate issues; experience with Datadog is valuable.
- Care about testing, maintainability, and clarity in both code and documentation.
- Communicate clearly by sharing progress, raising blockers early, and helping stakeholders understand outcomes.
Bonus points for:
- Familiarity with or exposure to Kubernetes.
- Experience with Datadog.
- Experience with Terraform.
What you can expect:
- Build and improve the services that power Device Trust.
- Improve the reliability, observability, and operability of production systems through software, automation, and thoughtful engineering practices.
- Work across application code, service dependencies, cloud infrastructure, networking, deployment systems, and operational tooling.
- Help establish safer ways to make and validate changes to critical systems.
- Participate in incident response and post-incident learning, turning operational lessons into lasting improvements.
- Partner with engineers across Device Trust, Platform, Security, and other teams to identify risks, reduce operational friction, and improve the customer experience.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United Kingdom; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain or the UK.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
We’re looking for a Director, Enterprise IT to build and lead a new function at Airalo. Enterprise IT is responsible for the IT estate our team members use every day and the core business systems that run the company, starting with ERP and expanding to the wider corporate application stack as we scale.
This is a build-and-run role. You’ll lead an established IT Operations team (a lead and a team of four) covering service management, endpoints, networking, identity and SSO. You’ll also be the accountable technical owner of our ERP platform, from implementation into steady state. As more corporate tooling moves into your remit, you’ll recruit and structure an Enterprise Applications team and move us away from every function buying and running its own critical systems. Business functions keep ownership of their processes, data and decisions.
You’ll have real ownership in shaping how systems are configured, governed and supported, and in building the team and operating model that carries us through the next stage of growth.
What you’ll do:
Lead the IT Operations team and its lead: set priorities and service levels, with a clear split between run and build work
Own service desk performance, request and incident handling, and team member satisfaction
Own endpoint and device management, including OS and software update policy, balancing compliance against minimal disruption to people’s work
Own identity, SSO, access provisioning and offboarding as a single, auditable control point, and automate joiner, mover and leaver processes and other repeatable IT work
Act as the accountable owner of the ERP platform, including system configuration, workflow design and ongoing maintenance. If vendor selection is still open when you join, lead its final stages with stakeholders to confirm scope, modules and implementation approach
Own the design of core ERP configuration areas such as financial consolidation, budgeting and forecasting, master data, and integration with adjacent systems
Manage the ERP implementation partner or systems integrator, holding them to scope, quality, timeline and budget
Establish change control, testing and release processes for ERP from day one, and own the post-go-live support model (L1 to L3, vendor SLAs, release cadence)
Document system configuration, data flows and integration points so no single person is a dependency
Own IT general controls, segregation of duties design and monitoring, and audit evidence for corporate systems, supporting compliance certification and SOX-style financial controls where they apply
Own disaster recovery, backup and resilience for corporate systems, and work with Security on access policy, device trust and approved or blocked software
Partner with the Data team: Enterprise IT owns platforms, integrations and access controls, while Data keeps reporting, analytics, pipelines and data governance
Set the approach to AI tools across corporate functions (tooling, access and safe-use guardrails), with functions owning day-to-day use
Build the Enterprise Applications team: define roles, then hire and develop the first leads (2 to 3 additional hires expected over time)
Define the roadmap and Buy / Hold / Sell decisions for bringing additional corporate technology (HR, finance, CRM, collaboration and other SaaS) under Enterprise IT, backed by a lightweight governance model: application inventory, ownership matrix and lifecycle approach
Own vendor, licence and SaaS renewal management for in-scope systems, consolidating duplicate tools and spend, along with Enterprise IT’s budget and headcount plan
Lead the change from function-owned tools to centrally governed systems without taking process ownership away from the business, and act as a trusted advisor to leadership on application strategy, cost and risk
Must-haves:
Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers
Led our ERP implementation from the owner’s side, including managing a systems integrator
Owned a business system end to end (configuration, support and continuous improvement), rather than only overseeing third parties
Experience running IT operations (service desk, endpoint and MDM, identity and SSO) in a SaaS-first estate
Experience building and operating IT controls (ITGC, SoD, audit) in a finance-critical environment
Experience leading organisational change, moving functions to shared ownership models while keeping their trust
Comfortable operating without a large existing team or established playbook, and able to set up processes, documentation and governance from scratch
Strong stakeholder management, working directly with finance, operations and other business functions as primary ERP users
Strong commercial and vendor management skills
Strong communicator who can translate between technical configuration detail and business outcomes
Pragmatic about control: balances compliance with team member experience, without blocking people or pushing them into workarounds
Nice to have:
Hands-on experience configuring and administering a major ERP platform (SAP, NetSuite, Dynamics 365, Oracle, or similar), ideally including financial consolidation, budgeting or forecasting modules, and relevant platform certifications
Experience of an ERP vendor selection process, including RFP evaluation, demo scenarios or business-case development
Experience in an ISO 27001, SOC 2 Type 2 or SOX environment
Exposure to wider enterprise application categories beyond ERP (HRIS, CRM, collaboration, identity and access management)
Experience building or growing a small technology team, including hiring and role design
Experience deploying AI tooling across corporate functions
Experience leading remote or distributed teams
Experience in a private equity-backed, high-growth or newly scaling business
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £95,200– £142,800
📍 Spain: €86,800 – €130,200
Your Home Destination: 🛫 Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the engine room of our Professional Services team as the Resource Planning Lead, where you’ll play a pivotal role in matching top-tier talent with exciting engagements! In this dynamic execution and analytics role, your mission is to build seamless schedules, maintain crystal-clear data, and proactively spot risks before they happen to keep our delivery capacity running smoothly. If you love optimizing processes, championing data quality, and envisioning a clear path toward PS operations or delivery leadership, this is your chance to make a massive impact behind the scenes.
💻 THE DAY-TO-DAY
- Matchmaker Extraordinaire: Process staffing requests from intake to assignment, perfectly aligning consultants to engagements based on their unique skills, availability, and project timelines.
- Architect the Schedule: Maintain accurate and current resource schedules and assignments within Kantata (our PSA platform) to ensure our allocations are always up to date.
- Spot the Gaps: Proactively flag scheduling conflicts, over-allocations, and staffing gaps to practice leads and the Resource Manager, while bringing creative options to the table to resolve them.
- Drive Data Brilliance: Produce insightful weekly and monthly reports on utilization, bench time, time-to-staff, and forecast versus actuals to power strategic leadership decisions.
- Master the Matrix: Keep our skills matrix shining by meticulously collecting and verifying consultant skill updates, certifications, and assignment data.
- Empower Our Partners: Take charge of partner resource administration by tracking assignments, managing scorecards, and ensuring partner onboarding logistics run without a hitch.
- Automate the Future: Champion process improvement by leveraging AI tools and automation to slash manual work in scheduling, reporting, and data cleanup.
🦸 YOUR SUPERPOWERS
- Educational Foundation: You hold a Bachelor's degree in business, operations, analytics, or a related field, or possess equivalent real-world experience.
- Experience in Action: You bring 1 to 3 years of experience in scheduling, resource coordination, operations, project coordination, or a similar analytical role.
- Spreadsheet Sorcery: You boast strong Excel or Google Sheets skills, making data analysis and reporting look like absolute magic.
- Master Organizer: You are highly organized, impeccably detail-oriented, and entirely comfortable juggling multiple moving requests at once without missing a beat.
- Clear Communicator: You have crisp written and verbal communication skills, plus the confidence to proactively follow up with colleagues to gather the information you need.
- Tech-Forward Thinker: You are incredibly comfortable with AI tools and have a passionate interest in automating repetitive, manual work to work smarter, not harder.
⭐ BONUS POINTS
- Industry Insider: You have internship or co-op experience specifically within professional services.
- Platform Pro: You have hands-on exposure to Kantata (Mavenlink) or another sophisticated PSA or scheduling platform.
- SaaS Enthusiast: You bring a keen interest in the LMS, HCM, or SaaS space.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
The Business Operations team sits within Finance and partners across Chainalysis to strengthen how the company plans, makes decisions, and executes. Combining analytical rigor with practical operating judgment, the team helps leaders translate company priorities into clear plans, effective operating rhythms, and measurable outcomes. As Chainalysis continues to evolve, Business Operations also helps build the processes and ways of working that enable teams to scale and adapt.
You’ll join a close-knit, highly cross-functional team working with partners across Finance, R&D, go-to-market, Legal, Security, and beyond. The team takes on high-priority work across the business, often creating structure where approaches are still taking shape, and helps teams align and move change forward. This role offers broad exposure to Chainalysis and the opportunity to help shape how the company operates through its next stage of growth.
In this role, you’ll:
As a Senior Business Operations Analyst at Chainalysis, you will be a strategic operator and connective tissue across leadership and functions - helping translate company priorities into clear plans, operating rhythms, and measurable outcomes. You’ll partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
You’ll support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through. You’ll help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
We are looking for candidates with:
- 5+ years of proven experience in business operations, strategy and operations, ideally in a fast-paced technology environment.
- Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
- Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
- Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
- Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
- Supporting annual or quarterly planning, operating cadences, business reviews, resource allocation, or strategic planning processes.
- Establishing KPIs, building performance dashboards, and using data to identify trends, risks, and opportunities.
- Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
- Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.
Nice to have experience:
- Supporting pricing and packaging, go-to-market or commercialization initiatives, product launches, or broader change-management efforts.
- Management consulting, finance, program management in Tech, FinTech, Blockchain other similar.
- Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Hamburg
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we’ve become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Ensuring Authenticity for Billions of Daily Rewards
Industry reports suggest 25 percent of global mobile ad spend is lost to fraudulent activities like click farms, fake installs, SDK spoofing, and emulator farms. At adjoe, we define our platform through trust and proactive engineering. We build high-performance defenses that guarantee accurate reward attribution, ensuring every interaction is authentic. This creates a sustainable value exchange that empowers our partners to grow with confidence.
The Anti-Fraud team develops systems that detect and prevent malicious activity at scale. Our custom Android and iOS SDKs analyze device integrity for modifications like Xposed frameworks, Magisk modules, and jailbroken devices. Supporting these, Go microservices and DynamoDB deliver millisecond-level responses, while Kafka and SQS process billions of daily events in real time. This infrastructure protects publisher margins and ensures a trustworthy platform for all users.
YOUR MISSION & WHO WE ARE LOOKING FOR:
- AdTech Domain & Anti-Fraud Core Requirement
You bring a solid foundation in the AdTech ecosystem (publishers, advertisers, SDK attribution, monetization) and direct exposure to cheating in mobile games. Joining our Anti-Fraud Operations unit, you will act as the primary technical PoC for Support, Sales, and BI teams, owning complex fraud escalations and translating business edge cases into technical fixes.
- Investigative Mindset & Root-Cause Analysis
You possess eagle-eyed curiosity and an investigative, hacker mindset. When publisher margins drop, external platforms (iOS/Android) shift, or campaigns misbehave, you won't wait for step-by-step instructions—you will connect messy clues, reproduce exploit scenarios, and trace non-obvious fraud patterns to their source.
- AI-Empowered Big Data Interrogation
You will leverage AI tools alongside Trino SQL, ScyllaDB, and DynamoDB to rapidly query and analyze billions of daily telemetry events. You will direct AI to accelerate complex data analyses, build models, and surface bad actors in real time without getting bogged down in manual query assembly.
- Observability, Profiling & Microservice Debugging
You will monitor platform health and debug system anomalies using Kibana, Grafana, and Go profiling tools like Pyroscope and pprof. You will trace real-time pipeline bottlenecks and API glitches across Kafka, SQS, and Go microservices to catch bugs or platform misconfigurations.
- Cross-Functional Fraud Mitigation & Pragmatic Engineering
You bring a functional software development background in backend engineering (preferably Go) alongside experience with AWS cloud infrastructure, allowing you to comfortably navigate backend code logic. Collaborating with Backend, Mobile, and Data Science teams, you will use AI to draft clean code fixes, propose new detection rules, and take full responsibility for deploying verified mitigations that protect publisher margins.
🌎 WE WELCOME APPLICATIONS FROM TALENT WORLDWIDE AND PROVIDE RELOCATION SUPPORT TO HAMBURG, GERMANY FOR THOSE READY TO JOIN OUR TEAM.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Tampa, United States; Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
We are seeking a highly motivated Technical Project Manager to lead enterprise integration projects for our growing customer base. This role is ideal for someone with a strong software engineering background who can bridge the gap between customers, product teams, and developers.
The ideal candidate brings hands-on experience with modern technologies (Java, Kotlin, TypeScript, JavaScript, REST APIs, Kubernetes, and enterprise integrations) along with strong communication and leadership skills.
Responsibilities
Lead enterprise integration projects end-to-end, aligning customer requirements, technical delivery, and post-launch support.
Serve as the primary liaison between customers, engineering, and stakeholders, driving cross-functional collaboration across APIs, mobile, and infrastructure.
Manage project scope, timelines, risks, and dependencies across multiple initiatives.
Facilitate technical discussions and support architecture, API design, and integration decisions (including OpenAPI).
Oversee testing, release coordination, and troubleshooting across application, integration, and network layers.
Communicate status, risks, and escalations clearly while promoting Agile best practices and strong team collaboration.
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field.
Strong background in software development and enterprise integrations.
Experience with REST APIs, OpenAPI, and integration workflows.
Solid understanding of networking, system configuration, and troubleshooting.
Strong problem-solving, organizational, and communication skills; experience in Agile environments preferred.
Preferred Qualifications
Experience as a TPM, Solutions Architect, Engineer, or Engineering Manager.
Experience managing enterprise integration or implementation projects.
Familiarity with IoT, wearables, or frontline workforce applications.
Experience with cloud platforms and DevOps practices.
What we offer
Work location is Tampa, FL or Austin, TX
Competitive compensation
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly team events and companywide celebrations
Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ROLE OVERVIEW
We are seeking a TPRM Senior Associate with 4+ years of relevant experience to serve as a key operational member of the London TPRM team. This role is the primary operational bridge between the London leadership, the Offshore TPRM Operations Team, and critical onshore functions (Procurement, Business Owners, Risk SMEs). The Senior Associate is responsible for coordinating the execution workflow, managing the quality assurance of medium-risk third parties, and driving the logistics for the critical Supplier Performance Review process.
RESPONSIBILITIES
This role is centred on execution quality, operational leadership, and cross-functional coordination within the London TPRM team structure:
- Offshore Operations Liaison & Quality Control:
- Act as the primary daily point of contact and operational supervisor for the Offshore TPRM Operations Team, ensuring the accurate and timely execution of all third-party risk assessments and due diligence activities.
- Lead the Quality Control (QC) process for all assessments delivered by the offshore team, ensuring outputs are consistent, align with established methodologies, and are fully audit-ready.
- Monitor the operational performance of the offshore team against defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Be ready to conduct third-party assessments to support the team, where required.
- Stakeholder Coordination & Assessment Oversight:
- Coordinate Assessment Initiation by working closely with Procurement and Business Owners to ensure third-party risk assessments are initiated at the correct phase of the third-party lifecycle.
- Manage the crucial triage and review process by coordinating with Internal Risk SMEs (e.g., InfoSec, Data Privacy, BCP) to ensure high-risk assessments receive appropriate specialized review and sign-off prior to completion.
- Serve as the operational point of contact for these onshore internal risk teams regarding third-party-specific findings and remediation requirements.
- Supplier Performance Monitoring & Reporting:
- Oversee the governance and standardization of ongoing supplier performance monitoring activities executed by the offshore team.
- Coordinate with Business Owners and Procurement to collect and review performance data (e.g., SLA adherence, operational metrics) and integrate significant performance failures or deficiencies into the overall third-party risk profile.
- Ensure any critical performance issues are appropriately flagged for risk review and incorporated into continuous monitoring plans.
- Escalation and Remediation Management:
- Serve as the primary escalation point for all high-risk findings, process bottlenecks, and third-party non-compliance issues reported by the Offshore TPRM Operations Team.
- Work with Business Owners and Procurement to define, drive, and track third-party remediation plans, ensuring mitigation steps are completed within established timelines.
- 2nd Line of Defense Liaison & Governance Support:
- Act as the key operational liaison for the 2nd Line of Defense (Risk Oversight), compiling and delivering required operational data, metrics, and commentary on the coverage and control effectiveness of the TPRM program.
- Support the TPRM team in the preparation of reports and presentations on TPRM metrics, trends, and program effectiveness for leadership and Risk Committees.
- Program & Tool Support:
- Assist the TPRM team in the implementation, configuration, and ongoing maintenance of the TPRM system/tool, ensuring data integrity across the platform.
QUALIFICATIONS
- Experience: 4+ years of dedicated experience in Third-Party Risk Management (TPRM), risk management, compliance, or a related operational control function.
- Consulting Background: Prior experience working at a Big 4 (e.g., Deloitte, EY, PwC, KPMG) or a similar major consulting firm is highly desirable.
- Operational Control: Proven experience acting as a process gatekeeper or reviewer, with specific experience in Quality Assurance (QA) for risk or compliance deliverables.
- Coordination: Demonstrated success coordinating delivery and information flow between offshore/remote teams and demanding onshore business/risk stakeholders.
- Stakeholder Management: Strong organizational and interpersonal skills, with the ability to manage expectations and articulate complex operational risks clearly.
- TPRM/GRC Knowledge: Solid understanding of TPRM principles, risk domains (InfoSec, BCP, ABAC, etc.), and prior experience supporting the administration or maintenance of a GRC/TPRM platform is highly desirable.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Office, EU
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: join us as an Business Development Manager!
Requirements
Proven experience in business development, sales, or partnerships.
Experience in fintech, cryptocurrency, or B2B is highly preferred.
Strong negotiation and closing skills with experience engaging decision-makers and executives.
Solid understanding of the European market, including experience working with marketplaces and retailers.
Ability to develop and implement scalable business models and adapt strategies based on market changes.
Excellent communication, presentation, and relationship-building skills.
Responsibilities
Identify and develop new business opportunities through networking, outreach, and industry connections.
Build and manage your own sales pipeline.
Recruit, onboard, and manage your own Sales Development Representative (SDR*)* team to scale prospecting efforts.
Develop and implement sales strategies to achieve revenue targets and business growth objectives.
Identify new partnership opportunities with marketplaces and strategic partners across Europe.
Build and maintain strong relationships with existing and prospective clients.
Manage negotiations and close partnership agreements at the decision-maker level.
Conduct market research to identify industry trends, the competitive landscape, and new growth opportunities.
Monitor market dynamics and adjust strategies accordingly.
Prepare business proposals, sales presentations, and partnership agreements.
Lead contract negotiations and ensure successful deal closure.
Work closely with marketing, product, and operations teams to ensure a seamless client experience.
Align internal stakeholders around business development initiatives.
Track sales metrics and pipeline performance.
Analyze sales data and report progress to senior management.
Represent the company at industry events, conferences, and networking opportunities to strengthen brand visibility and build strategic relationships.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
22 business days of paid leave.
Additional days off for national holidays.
Health insurance.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Hyderabad
Workplace: onsite
On-site · Full Time · People Manager · +5 Years of Experience · India Only
Corporate IT Manager
This role is open only to candidates based in India. Applications from outside India will not be considered.
Who We Are
Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. Through a single API, Yuno connects them to pay-ins, payouts, fraud prevention, KYC/KYB, and stablecoins globally, so they can operate everywhere. Agnostic by design and connected to 1,000+ payment methods and 460+ integrations in 190+ countries, Yuno optimizes acceptance rates, reduces costs, and strengthens security through specialized AI agents that learn from every transaction. Global brands including McDonald's, NetEase Games, GoFundMe, and Rappi run their payments on Yuno.
About The Role
Yuno is looking for a Corporate IT Manager, based in India, to own the internal technology backbone that keeps our fully remote, global team productive and secure. From device management and identity to SaaS administration and compliance, you'll lead Corporate IT, a new area within our Tech Infrastructure team, designing systems and automation that scale as Yuno grows across 190+ countries.
This is not a helpdesk role. You'll own the corporate IT stack end to end, drive the roadmap, automate what others still do by hand, and make security and compliance a built-in default rather than an afterthought — which matters when the company runs payments for global brands. You'll work closely with our Security team, taking corporate IT workload off SecOps, and you'll build and lead the Corporate IT team as it grows.
How AI Shows Up in This Role
You'll build AI-driven automation for IT and helpdesk, turning repetitive requests and lifecycle workflows into self-serve flows, and maintain machine-readable documentation that AI assistants can act on
As an AI-native company, Yuno runs on a growing stack of AI tools — you'll own how they're provisioned, secured, and governed across the org, managing access and OAuth/shadow-AI risk. And you're encouraged to use AI to move faster in your own work
Your Contribution Will Be
Corporate IT ownership and roadmap — own the corporate IT function end to end and drive the corporate IT roadmap as the company scales
Device and endpoint management — own the MDM platform (Jamf, Intune, or Kandji) for a distributed macOS and Windows fleet: zero-touch provisioning, patching, configuration-as-code, and endpoint security
Identity and access management — administer the identity provider (Okta or equivalent), SSO, MFA, and SCIM; automate onboarding and offboarding, and enforce least-privilege access across every system
SaaS administration and governance — manage the SaaS stack (Google Workspace, Slack, Atlassian, and more), rein in shadow IT and OAuth risk, and right-size licenses and access
Security and compliance — build and maintain the controls, access reviews, and audit evidence that keep Yuno compliant (SOC 2, PCI DSS, ISO 27001), partnering with Security on vendor reviews
Automation — replace manual work with scripting and workflow automation (Python, Okta Workflows, or similar)
Team leadership and enablement — act as the senior escalation point for complex IT issues, maintain clear runbooks and documentation, and lead and mentor the Corporate IT team as it grows
What Success Looks Like
Within your first 6–12 months, onboarding and offboarding run end to end without manual steps, the device fleet and SaaS access are fully managed and auditable, and SOC 2 and PCI evidence is something the team produces continuously rather than scrambling for at audit time.
Skills You Need
Minimum Qualifications
5+ years in corporate IT, IT operations, or IT systems engineering, ideally supporting a distributed workforce
Experience managing or mentoring IT team members, or leading corporate IT for a team or company
Based in India, with the right to work in India
MDM expertise — hands-on with Jamf Pro, Intune, or Kandji for macOS and Windows fleet management
Identity and access management — managing an identity provider (Okta strongly preferred), SSO, MFA, and provisioning/deprovisioning
SaaS administration — Google Workspace, Slack, Atlassian, and similar, with an understanding of SaaS and OAuth governance
Security and compliance — hands-on support for frameworks like SOC 2, ISO 27001, or PCI DSS (access reviews, audit evidence)
Scripting and automation — Python, JavaScript, PowerShell, or workflow tools to eliminate manual toil
Networking fundamentals — TCP/IP, DNS, DHCP, and VPNs
English — advanced proficiency, written and spoken
Preferred Qualifications
Building AI-driven IT automation (e.g., Console.com, Risotto, Unthread) or helpdesk and agentic tooling
Hardware lifecycle and asset management (ITAM) at scale
Experience in the payments or fintech industry, where compliance and access controls are stricter
Familiarity with Zero Trust, PAM, and least-privilege access models
Nice to Have
Configuration-as-code for endpoints (an infrastructure-as-code mindset for IT)
Experience securing and governing AI tools or agents across an organization
Location: Remote- Europe/ Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
About the Role
As a Staff Software Engineer on the Platform team, you will own the technical direction of Alpaca's streaming platform - our Redpanda-based event backbone and the user-facing streaming infrastructure. Platform also owns Authentication, Developer Experience and QA, and AI-Native Engineering. Streaming is roughly two-thirds of the job and where we expect you to become the deepest engineer in the company; across the other three you review the designs, hold an informed opinion, and lead the work where they meet streaming.
This is a Staff role, so we are hiring for direction as much as delivery - the engineer who decides what the streaming platform looks like in two years, writes the RFC that gets three teams to agree, and then builds the hard part. We own client-facing and internal services, maintain shared libraries nearly every team depends on, and manage our own deployments. Most of our time goes into Go, but we also write Helm charts, dig through logs and metrics, and get pulled into a wide variety of problems.
Things You Get To Do
Own the architecture of our event streaming platform end to end - Redpanda, the UTS ecosystem, client libraries and user-facing streaming - and set its two-to-three-year direction
Lead the shift from batch to event-driven across Alpaca's systems, working with the teams who own them rather than around them
Design user-facing streaming at scale: connection fan-out, slow consumers, backpressure, ordering and delivery guarantees, and the failure modes that only show up on a volatile market day
Set the standards for event-driven design - schema evolution, topic ownership, replay, idempotency - and own the shared libraries other teams build against, including the cost of versioning and deprecation
Shape AuthN/AuthZ direction across Alpaca and lead the work where identity meets streaming: authorizing real-time subscriptions, token lifecycle on long-lived connections, multi-tenant isolation
Help shape how Alpaca builds with AI - the schemas, contracts and event streams you own are the substrate our agentic development platform runs on
Partner with SRE on chaos testing and game days for the event backbone, and with our QA stream on test tooling and pre-production gates, so resilience is verified rather than assumed
Lead through influence rather than authority, and multiply the engineers around you through mentoring, design review, and handing off the work that grows people
Join the Platform on-call rotation and act as technical lead during incidents affecting shared infrastructure
Who You Are (must-haves)
8+ years of professional engineering experience, including several years running systems at real scale. You write Go, or have deep experience in another strongly-typed language and will pick it up quickly.
You have architected event streaming systems, not just used them - real production depth in Kafka or Redpanda across partitioning, consumer groups, rebalancing, retention and delivery guarantees, and how each breaks under load.
You have delivered realtime data to clients at scale (WebSockets, SSE or gRPC streaming) and handled fan-out, slow consumers and backpressure in production.
You have driven technical direction across team boundaries without formal authority. You can point to the decisions you owned, the RFCs you wrote, and what happened next.
You have built or maintained libraries many teams depend on, and know what backward compatibility and deprecation actually cost.
You have mentored senior engineers and left the teams around you better than you found them.
You have real depth in at least one adjacent area - identity and access, developer tooling and CI, or testing and resilience - and genuine curiosity about the others.
You know Kubernetes beyond the basics: you can write a Helm chart with relative ease, you understand security best practices, and you have job experience or certifications to prove it.
You have worked with relational databases - we use PostgreSQL, but we are not picky as long as the fundamentals are solid.
You have worked at a startup before - you thrive in ambiguous environments, embrace changing priorities, know when to balance technical debt with speed, and proactively tackle whatever needs to get done without relying on pre-existing processes or documentation.
Who You Might Be (nice-to-haves)
You’ve worked with an IDL or binary serialization format (Protobuf, Avro; we use FlatBuffers) and handled schema evolution across many consumers.
You have experience with change data capture (Debezium, PeerDB or similar) and understand how Postgres logical replication works.
You’ve worked on auth systems - OAuth 2.0, OIDC, JWT lifecycle, Keycloak or Cognito - especially around long-lived connections or machine-to-machine access.
You’ve built agentic or AI-native developer tooling, or designed systems meant to be operated by agents rather than only by people.
You’ve run chaos engineering or game days, or built the load and fault-injection testing that makes them worth running.
You’ve done IaC with Argo CD or Terraform.
You have experience with Grafana’s observability stack - Prometheus, Tempo and all the rest. You might have even written a PromQL query for a new alert once or twice.
You’ve worked in fintech or another regulated domain and understand how compliance constraints shape architecture.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Workplace: Hybrid
The role & impact
In this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to understand and realise the full value of the business payments platform. By guiding users through key product features and workflows, you will empower small businesses to manage their accounts payable with ease while authentically representing the brand in every interaction.
Operating in a fast-paced environment, you will troubleshoot complex issues and deliver clear, empathetic, and reliable support that meets high service standards. You will take personal ownership over your success, working towards productivity and quality goals while keeping customers updated every step of the way.
The team & how they connect
You will join Xero's Customer Experience team while maintaining a dedicated focus on supporting US-based Melio customers and product workflows. The team collaborates closely across various departments within Xero and Melio to share insights, solve customer challenges, and streamline support experiences. Together, they embrace a growth mindset and continuously adapt to evolving strategies, tools, and technology to deliver outstanding customer outcomes.
Initially, the role will focus on:
- Providing fast, high-quality support across phone, email, and live chat channels.
- Navigating case management systems such as Salesforce and Zendesk to capture details accurately.
- Assisting customers with accounts payable workflows, vendor payment features, and platform navigation.
- Escalating complex technical issues smoothly while keeping customers fully informed of progress.
Where and how you can work
We are looking to add Customer Experience Specialists to our team who will work the following schedule:
- Monday through Friday, 11:30AM - 8PM
- As this role involves supporting US-based customers, there will be a requirement to work some UK Public Holidays (excluding Christmas Day, and New Years Day)
- There will also be an evening pay supplement for shifts ending at 8:00 PM
Please note that the anticipated start date will be in 18 January 2027.
Here are some of the things we're looking for, for this role:
- Experience in a customer service environment working towards service levels and quality targets.
- Proven problem-solving skills with a thoughtful, diligent approach to resolving queries.
- Confidence in managing multi-channel communications, including phone, email, and concurrent live chat interactions.
- Technical proficiency with tools like Google Suite or Microsoft Office, and exposure to small business accounting platforms or CRM software such as Salesforce or Zendesk.
- Strong relationship-building skills grounded in empathy, active listening, and clear communication.
- Adaptability and a growth mindset that thrives in a fast-paced, high-change landscape.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
seniorHong Kong, Hong Kong SAR; Experience working with teams across offices and US time zones
ГибридseniorLondon
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