Location: Dubai
Workplace: hybrid
Social media is where most people meet Capital.com for the first time, and this role makes sure that first impression is calm, clear and useful. You’ll run organic social for the MENA region, including our Hindi-language channels, and own Capital.com’s global LinkedIn presence, setting the strategy, planning shoots, building our analysts’ and leaders’ profiles and growing the channel worldwide. We’re looking for someone socially native who knows how each platform works, why content lands, and wants to keep pushing us forward.
Responsibilities:
Global LinkedIn
Own the strategy.
Set and run Capital.com’s global LinkedIn strategy, calendar and cadence.
Make LinkedIn-native content.
Plan and produce shoots, carousels, short video, documents and polls built for the platform.
Grow thought leadership.
Build our analysts’ and senior leaders’ profiles, ghost-write and edit their posts, and coach them on what works.
Run newsletters and LinkedIn Live.
Launch and manage both around market events and analyst commentary.
Support employer brand.
Work with Employer Brand so the company page shows Capital.com as a great place to work.
Partner on LinkedIn Ads.
Brief creative and share organic insights with Performance Marketing.
Measure and report.
Track growth, engagement, reach and audience quality, and use the results to sharpen the approach.
MENA Social
Plan, create and publish content across Instagram, TikTok, YouTube, LinkedIn and X on a consistent calendar.
Adapt global campaigns so they feel locally relevant and stay true to the brand.
Manage our Hindi-language channels with regional stakeholders.
Brief designers, videographers and creators on platform-native content, especially short-form video.
Manage community engagement in line with our brand tone and conduct standards.
Support influencer and creator partnerships, from outreach to performance tracking.
Support paid social by briefing creative and flagging optimisation opportunities.
Brand, Innovation and Compliance
Be a brand guardian.
Make sure everything reflects our positioning, built for better decisions, and our calm, clear tone. Relevance over noise.
Keep us ahead.
Track platform changes, formats and competitors, then test, measure and scale new ideas.
Get compliance right.
Work with Compliance so content meets financial promotions rules in every market: SCA for MENA, and FCA, CySEC, ASIC and SCB for global LinkedIn, with risk warnings applied correctly on every channel.
Requirements:
3–5 years' experience managing social media for a brand, ideally in fintech, trading or another regulated financial services business.
You're socially native: a heavy, curious user of these platforms who understands how each algorithm and audience behaves.
Proven experience growing a brand or executive presence on LinkedIn, including thought leadership and B2B-style content.
Hands-on skills creating and editing platform-native content, including short-form video for TikTok, Instagram Reels and YouTube Shorts.
Strong writing in English, with the judgement to adapt tone for LinkedIn, short-form video and community replies.
Comfort with social analytics tools and the ability to turn data into clear content decisions.
Experience in the MENA market and an understanding of regional platform habits and audiences.
Familiarity with financial promotions rules, or a willingness to learn fast and work closely with Compliance.
Strong organisation and the ability to run several content workstreams and deadlines at once.
Nice to have:
Arabic and/or Hindi language skills.
Experience working with market analysts, economists or subject-matter experts on content.
Experience with LinkedIn newsletters, LinkedIn Live or LinkedIn Ads.
Basic design or editing skills (e.g. CapCut, Premiere, Canva, Figma).
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion.
Responsibilities:
Brand Campaigns
Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets
Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard
Work with market analysts and the PR team to align campaign timing, messaging and measurement
Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders
Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team
Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid
Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity
Sponsorship & Events
Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life
Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone
Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value
Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides
Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact
Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand
Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally
Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions
Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows
Requirements:
Senior experience delivering brand campaigns end to end.
Experience within a financial services or fintech business.
Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation.
Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality.
Experience activating global properties across multiple markets.
Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition.
Experience in our industry or regulated financial services.
Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically.
Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure.
Comfortable building a function from a small base, with willingness to travel roughly 20% of the time.
Nice to have:
Existing relationships with sports rights holders, conference organisers or sports marketing agencies
Agency-side background in sponsorship, experiential or brand campaign delivery
Experience managing brand or sponsorship activity across multiple international markets simultaneously
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Collibra Public Sector LLC is seeking a proven General Manager to create and execute the overall business strategy to achieve long-term profitable growth that outpaces competitors and peers.
Задачи:
— Recruit and lead a high-performing team integrating sales, consulting services, support, legal, operations, marketing, product management, and product delivery.
— Set the direction for the subsidiary to comply with government-required mandates such as CMMC.
— Identify untapped market areas and build plans to capture those opportunities.
— Operate as a true GM leading sales, services, and support aligning parent-company dependencies into a single, accountable operating rhythm.
— Optimize post-sales execution by driving consistent deployments, adoption, and renewal readiness across Public Sector accounts.
— Manage overall expense to revenue targets.
— Invest company resources wisely in new opportunities.
— Collaborate closely with the parent company to drive the Public Sector product roadmap and align support from shared services teams.
— Maintain positive evaluations from relevant government agencies such as DCSA.
Требования:
— Experience managing a complete public sector subsidiary within a larger organization.
— Experience in extended positions with increasing levels of responsibilities within enterprise software companies.
— Successful execution of business transformations and realignments.
— Bachelor's degree required; MBA preferred.
— Demonstrated ability to manage directly and delegate effectively across all areas of responsibility.
— Ability to create a culture of trust and accountability.
— Political astuteness when dealing with diverse stakeholders and conflicting demands.
— Bold risk-taking based on deep understanding of complex data.
Условия:
— Full-time remote position based on East Coast USA.
— Benefits program with flexibility to support diverse needs and life events.
— Competitive compensation, health coverage, and time off.
— Equal opportunity employer committed to diversity, equity, and inclusion.
— Accommodation available for applicants with needs upon request.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. What You Bring to the Team:
We are a fintech start-up that has found product-market fit, and we are looking for a hands-on commercial leader to build and lead the sales function across our fintech and financial infrastructure businesses.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR.
Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human.
Our AI agents already fully resolve more than 50% of members' questions. Your mission is to push that number further, increase the quality of answers and the trust members place in them, and make our agents work with the other AI agents at Alan, such as Mo our health companion.
Concretely, you will:
- Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment
- Make our agents interoperate with other AI agents across Alan, such as Mo: handing off conversations, sharing context and calling each other's capabilities, so members get one seamless experience
- Bring automated resolution to new channels, starting with AI phone support: real-time voice conversations with the same quality bar as written ones
- Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it
- Measure and improve resolution rate, answer quality and member satisfaction in production, iterating fast on prompts, models and architecture
- Work hand in hand with care experts and product to identify the next topics the AI can fully resolve
⚡ WHY THIS ROLE IS SPECIAL
- Direct Impact: Every point of automated resolution means members get help instantly, when they need it the most - and directly drives Alan's scaling, growth and profitability.
- Applied AI at scale: You won't build demos. You'll ship AI agents that handle hundreds of thousands of real conversations per month in a regulated, high-stakes domain, where accuracy truly matters.
- Frontier problems: Agentic workflows, tool use, evaluation, safety and guardrails, cost and latency trade-offs - you'll tackle the hardest open questions in production LLM systems.
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access.
🔍 WHAT WE'RE LOOKING FOR
Technical Requirements:
- 5+ years building scalable software systems
- Strong backend experience (Python is a plus)
- Hands-on experience building products with LLMs (agents, tool calling, RAG, prompt engineering, evaluation) - ideally shipped to production
- An evaluation mindset: you know how to measure whether an AI system is actually good, and how to make it better
What we value:
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- You stay on top of a fast-moving AI landscape and are pragmatic about what really works
- Humble and still willing to grow (no matter your seniority)
Mission Alignment:
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 !
🌍 HOW WE WORK
Location: You must be legally eligible to work in France, Belgium or Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life!
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.
Location: Philippines
🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from top-tier investors.
Here, you get real ownership from day one, high standards, and direct communication. You’ll work alongside a team that combines global fintech experience with deep Philippine market knowledge.
If you want to solve complex problems at scale and directly impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll build the analytical foundation for client data in Salmon’s Origination domain, keeping customer records accurate and compliant and improving how we verify and onboard customers.
What you’ll do:
- Work at the intersection of product, engineering, operations, and compliance, where client data quality directly affects onboarding, regulatory reporting, and trust in the platform
- Trace how client information moves between the mobile app and back-office systems, and where it breaks along the way
- Turn operational and regulatory requirements into scalable data quality frameworks, not one-off reports
What you’ll own:
- Build and maintain dashboards and alerts that track client data freshness, completeness, validity, and consistency
- Map regulatory requirements to specific client data fields and keep that mapping current
- Analyze CDD data and flows, and benchmark them against regulations and market practice
- Define the data requirements and rules behind CDD process improvements
- Own onboarding funnel dashboards, drop-off analysis, and SQL reporting
What makes you a strong fit:
- 1+ years of experience in data analytics
- Strong SQL skills: you can write, debug, and optimize queries independently
- Experience with BI tools (Tableau, Metabase, or similar) and building dashboards
- Experience with funnel or product analytics
- Able to communicate findings clearly to non-technical stakeholders
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Kazakhstan
Workplace: Remote
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
ABOUT THE ROLE
You'll turn the deposits portfolio into clear analytics that shape how Salmon grows and protects its savings products across the region.
WHAT YOU'LL DO
- Work directly on the deposits product, close to the people who build and run it, with a real say in what gets measured and why
- Take a business question and run it end to end yourself — pull the data, analyse it, and land on a recommendation
- Handle work that ranges from recurring portfolio reporting to ad-hoc research, segmentation, and unit economics
WHAT YOU'LL OWN
- Build reporting and analytics on the deposits portfolio — volumes, structure, and dynamics over time
- Define the product metric tree, funnels, and retention analysis
- Monitor liquidity and concentration across the portfolio
- Forecast depositor churn and surface the drivers behind it
- Run ad-hoc research, customer segmentation, and unit-economics analysis
- Translate findings into clear recommendations for the product team
WHAT MAKES YOU A STRONG FIT
- SQL in practice: window functions, CTEs, and complex joins
- Solid grounding in statistics and the ability to run an investigation end to end, from question to conclusion
- English at B1 or above for written communication, documentation, and calls
- Analytical maturity that outweighs years on paper
NICE TO HAVE
- Databricks or Spark SQL
- dbt
- Python
- BI dashboards (Tableau)
- Experience in fintech or banking
WHAT WE OFFER:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Role Focus: Build and deploy production-grade AI/ML and Generative AI systems, with a focus on LLMs, RAG, personalization, MLOps, and cloud infrastructure. - Build RAG pipelines, semantic/vector search, conversational AI, and intelligent assistants.
Location: Japan
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is hiring a senior
Account Executive
to drive customer acquisition and growth across Japan. This is a strategic hunter role, focused on expanding adoption of our AI and cloud platform with new and existing customers in the region.
You will own complex, high-value sales cycles end to end—building executive relationships, uncovering new opportunities, working closely with partners, and closing deals that drive long-term customer value. Success in this role requires strong consultative selling skills, the ability to translate complex business needs into tailored solutions, and comfort operating in a fast-moving, innovative environment.
This role blends strategic thinking with hands-on execution and will play a key role in helping customers unlock the full potential of Nebius’ AI and cloud offerings.
As a core member of our founding Japan business team, you will have the opportunity to help shape the foundations of our culture and operations while working remotely and being based in the Greater Tokyo Area.
Your responsibilities will include:
Own and grow your territory: Build and execute a strategic territory plan, delivering against revenue and growth targets.
Negotiation & closing: Lead complex, multi-stakeholder negotiations with C-suite and senior decision-makers, closing deals that support long-term partnerships.
Solution selling: Demonstrate the value of Nebius’ AI and cloud platform through consultative discovery, tailored presentations, and product demonstrations.
Client engagement: Develop trusted relationships with key stakeholders across the enterprise, aligning solutions to customer-specific challenges and outcomes.
Team orchestration: Partner closely with Sales Engineers, Industry Specialists, Partners, and Customer Success to deliver differentiated value propositions.
Forecasting & execution: maintain strong forecast accuracy and delivering against ACV and activity targets.
Market presence: Represent Nebius at regional and industry events, webinars, and customer forums.
Subject matter expertise: Stay current on industry trends, emerging technologies, and the competitive landscape to position our solutions effectively.
We expect you to have:
10+ years of B2B sales experience, ideally in AI, cloud, data infrastructure, or related technologies.
A proven track record of exceeding sales targets, generating pipeline, and maintaining forecast accuracy.
Experience selling cloud platforms (AWS, Azure, Google Cloud), AI solutions, or complex enterprise technologies.
Strong commercial acumen, including value-based selling, executive storytelling, negotiation, and multi-year deal structuring.
A genuine interest in working in a high-growth, startup environment, with a desire to directly impact company growth.
Willingness and ability to travel within the region as needed.
It will be
an added bonus
if you have:
Prior experience in a high-growth or early-stage startup environment.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We're hiring a Senior Product Manager, Platform Experience to own the customer-facing experience across the Ondo Finance App — the single interface through which users discover, understand, buy, sell, trade, and manage Ondo's products (Stocks, Treasuries, Portfolios, and more).
This role owns the quality and coherence of the end-to-end user experience, with a particular focus on retention, usability, and long-term customer value. You'll turn complex financial and blockchain infrastructure into simple, intuitive, and trustworthy product.
This is a senior, hands-on individual-contributor role. You'll work closely with Engineering, Design, Legal, Compliance, Operations, and other Product leaders to define strategy, prioritize opportunities, write clear requirements, and ship meaningful improvements. Our product management function is young and fast-moving — you'll help define it from the ground up, which makes this a high-ownership, high-visibility role.
Target Outcomes
A cohesive, high-quality core experience: Ondo’s customer-facing surfaces feel like one unified platform across products and workflows, with a consistent and intuitive experience across web and eventually mobile.
Simple, intuitive investing and trading workflows: Users can confidently buy, sell, trade, and manage their portfolios across experiences like limit orders, order books, DCA, notifications, transaction history, reporting, and tax workflows.
Financial complexity made accessible: Sophisticated concepts such as order books, bid/ask pricing, settlement, and onchain transactions are translated into clear, low-friction experiences without sacrificing the functionality sophisticated users expect.
Stronger retention and long-term customer value: The core product gives users compelling reasons to return, manage more of their financial activity through Ondo, and deepen their engagement over time.
Measurably better product performance: Clear metrics and feedback loops are established around usability, retention, adoption, and customer satisfaction, with insights consistently translated into product improvements.
Customer-informed product decisions: Qualitative research and quantitative signals shape prioritization, ensuring the roadmap addresses meaningful customer problems rather than relying on internal assumptions.
Reliable end-to-end execution: High-impact product initiatives move effectively from discovery and problem definition through launch, measurement, and iteration, with strong coordination across Engineering, Design, Legal, Compliance, and Operations.
A scalable foundation for Ondo’s product ecosystem: Core experiences and patterns are built to support new products and capabilities as Ondo expands, without creating a fragmented or increasingly complex customer experience.
Requirements
5+ years of product management experience, including owning customer-facing products from concept through launch.
A track record of building and shipping high-quality consumer or prosumer products, with a sharp instinct for intuitive, low-friction UX.
Experience with fintech, brokerage, investing, trading, payments, crypto, or other sophisticated financial products.
A working understanding of capital markets and financial product mechanics — trading, order books, execution, settlement, and liquidity.
Genuine, hands-on familiarity with crypto and DeFi products; a working knowledge of onchain financial primitives.
Strong analytical skills — able to define metrics, evaluate performance, and use data to drive prioritization.
Excellent written and verbal communication; able to write sharp, well-reasoned PRDs and explain tradeoffs to both engineers and executives.
High ownership, strong organization, and comfort operating independently in an ambiguous, fast-moving environment — able to get the right people in a room, ask the right questions, and move things forward without top-down direction.
Ability to influence cross-functional teams without relying on formal authority.
US-hours based (preference per current team structure).
Nice to have
Experience building brokerage, investing, trading, neobanking, or wealth-management products.
Experience with tokenization, real-world assets (RWAs), or onchain financial infrastructure.
Familiarity with decentralized exchanges, wallets, smart contracts, or blockchain transaction flows.
Experience designing for both sophisticated and first-time financial users.
Experience working closely with Legal, Compliance, Operations, or market-structure teams.
Experience in a strong product and design culture.
What we offer
Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking an experienced Global Payroll Analyst to support accurate, timely, and compliant payroll operations across our global workforce. Based in India and reporting to a manager in the United States, this role will have a primary focus on processing U.S. payroll in Workday while also supporting India payroll, employees engaged through Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, and payroll activities in other countries.
The ideal candidate is a hands-on payroll professional who can move comfortably between payroll processing, audits, vendor coordination, reconciliations, and employee support. This position requires a high degree of accuracy, sound judgment, strong follow-through, and the ability to work effectively across time zones and cultures. The work schedule will include regular overlap with U.S. business hours, either Pacific or Eastern time, as business needs require.
What You’ll Do
Process multi-state U.S. payroll for exempt and non-exempt employees using Workday Payroll, including regular wages, bonuses, commissions, equity transactions, leaves, and final payments.
Perform end-to-end payroll activities, including reviewing inputs, validating calculations, running audits, resolving discrepancies, preparing payroll registers, and supporting payroll approval and settlement.
Coordinate payroll for workers engaged through EOR and PEO providers.
Support India payroll processing and review, including payroll inputs, statutory deductions and contributions, employee changes, terminations, reconciliations, and coordination with local payroll partners.
Monitor payroll cases and ticket queues; respond to employee questions regarding pay, taxes, deductions, benefits, time off, and payroll timing with accuracy, empathy, and clear ownership through resolution.
Partner with payroll vendors and internal teams to investigate and resolve payroll issues, track open items, meet cutoffs, and ensure timely follow-through.
Support payroll accounting activities, including payroll journals, accruals, and investigation of payroll-to-general-ledger differences.
Maintain payroll documentation, calendars, checklists, standard operating procedures, and country-specific process information to support controls and cross-training.
Assist with internal and external audits, SOX controls, year-end activities, statutory reporting, and other payroll compliance requirements.
Contribute to payroll implementations, integrations, testing, process improvements, and automation initiatives across Workday and the broader global payroll environment.
Build trusted relationships with HR, HRIS, Accounting, Finance, Tax, Benefits, Equity, Legal, and external payroll partners across regions and time zones.
Skills We’re Looking For
5+ years of payroll experience, including hands-on responsibility for payroll processing, audits, reconciliations, and employee support.
3+ years of hands-on U.S. payroll processing experience using Workday Payroll and Workday Time Tracking.
Working knowledge of U.S. federal, state, and local payroll taxation and wage-and-hour requirements, including multi-state payroll.
Hands-on India payroll experience, including familiarity with common statutory payroll requirements and local payroll practices.
Experience supporting payroll through EOR and/or PEO providers across multiple countries.
Experience managing employee inquiries through a case-management or ticketing system and communicating complex payroll topics clearly.
Strong Microsoft Excel skills, including lookups, pivot tables, formulas, data validation, and reconciliation of large data sets.
Demonstrated attention to detail, problem-solving ability, and success meeting multiple payroll deadlines in a fast-paced environment.
Excellent written and verbal communication skills and the ability to collaborate effectively across time zones.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Ability to work a schedule that provides regular overlap with U.S. Pacific or Eastern business hours.
Experience with ADP SmartCompliance.
Experience supporting payroll operations in additional countries or regions beyond the United States and India.
Payroll accounting experience, including journals, accruals, and general ledger reconciliation.
Experience with payroll implementations, acquisitions, integrations, user acceptance testing, or process automation.
Experience working in a SOX-controlled and high-growth global environment.
#
LI-HYBRID
#LI-DB1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Architect.
About the job
This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy.
Responsibilities
In this role, you’ll:
Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
Desired:
Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience.
Curious and willingness to work with ambiguity.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines; Metro Manila
Workplace: Remote
ROLE OVERVIEW
The Sales Ambassador is responsible for driving motorcycle loan acquisition and ensuring smooth on-ground execution within partner dealer stores. The role covers customer engagement, sales conversion, inventory coordination, and end-to-end support during unit release, while ensuring compliance with company policies and documentation standards.
KEY RESPONSIBILITIES
1. CUSTOMER ENGAGEMENT (WALK-IN CLIENTS)
- Proactively approach and engage walk-in customers within partner dealer stores
- Guide customers through the Salmon Moto Loan application process
- Clearly explain product features, loan terms, perks, and benefits
- Handle customer inquiries and address concerns to support decision-making
2. SALES CONVERSION & APPLICATION PROCESSING
- Assist customers in completing loan applications via the Salmon Agent App
- Ensure accurate encoding of customer information during application
- Collect and verify required IDs and supporting documents
- Ensure completeness and readiness of documents prior to submission
3. RELEASE EXECUTION (DURING UNIT RELEASE)
- Prepare all required documents for customer signing
- Ensure correctness and consistency of customer details across all documents
- Verify that the motorcycle unit is in good condition prior to release
- Set up required marketing materials (e.g., backdrop, branding) during release activities
- Ensure proper documentation and turnover process is completed
4. INVENTORY MONITORING & REPORTING
- Monitor motorcycle inventory within assigned partner dealer stores
- Track inventory movements including sales, deliveries, and transfers
- Regularly report inventory status to Head Office, particularly to the assigned Inventory Manager
- Flag discrepancies or issues in inventory to the appropriate stakeholders
5. PARTNER COORDINATION
- Build and maintain strong working relationships with Branch Managers and dealer staff
- Coordinate closely with store personnel to ensure smooth customer handling and loan processing
- Support alignment between dealer operations and Salmon processes
6. COMPLIANCE & DOCUMENTATION CONTROL
- Ensure all collected documents meet compliance and KYC requirements
- Maintain accuracy and consistency of customer information across all submitted documents
- Safeguard and properly endorse all documents to the back-office team
- Escalate discrepancies, incomplete documents, or potential fraud cases
Location: Philippines
About Salmon
Salmon is a fast-growing fintech company building the next-generation digital bank in the Philippines. We offer innovative credit and banking products, with a strong focus on customer experience. As we continue to grow, we are expanding our Customer Service team and looking for individuals who are passionate about helping people and eager to grow in a fast-moving environment.
What You’ll Do
• Provide customer support across multiple channels, including:
💬 live chat
📞 inbound phone calls
📧 email
• Assist customers with questions about loans, credit cards, transactions, and mobile app features.
• Handle concerns with empathy and accuracy, ensuring a helpful and respectful experience.
• Escalate complex issues to the appropriate teams when needed.
• Document all interactions in our CRM system according to company standards.
• Contribute ideas to improve tools, processes, and the overall customer journey.
What We’re Looking For
• Fluent in both Tagalog and English — written and spoken.
• Strong communication skills with a clear, customer-friendly tone.
• Bachelor’s degree in any field (completed).
• Comfortable using a computer, navigating websites, and learning new tools.
• A proactive, curious, and customer-first mindset.
• No prior work experience required — we will train you.
What We Offer
• Competitive salary with performance-based bonuses.
• Full training and support from day one.
• Opportunity to grow your career in a fast-paced fintech environment.
• A team that values initiative, empathy, and collaboration.
• Dynamic work culture with room to learn and contribute.
juniorPhilippines
seniorGermany (Remote)
ГибридheadLondon, England, United Kingdom
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