Location: San Jose, California, United States
Who We Are
OKX is one of the world's leading crypto platforms — a regulated exchange, a self-custody wallet, and a growing ecosystem of decentralized applications used by millions globally. We move fast, ship constantly, and operate across trading, DeFi, payments, and social products — each with distinct users and design challenges.
Our design organization is in the middle of a meaningful transformation: raising craft standards, building tighter brand-to-product coherence, and embedding AI into how we work. We're backed by our core principles — We Before Me, Do the Right Thing, and Get Things Done — and we take those seriously in how we hire, build, and ship.
About the Opportunity
This is a hybrid onsite position. Candidates must be in the Bay Area, CA.
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You'll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
Team building programs and company events
Wellness and meal allowances
Comprehensive healthcare for employees and dependents
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $178,888 - $268,333
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorSan Jose, California, United States; Candidates must be in the Bay Area, CA; Experience working with globally distributed teams across offices and time zones
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You'll Have
As our
Senior Commercial Counsel, North America
, you will own customer-facing commercial contracting across the U.S. and Canada taking deals from inception to signature. You will be the legal partner our Sales, Account Management, and Customer Success teams turn to for fast, commercially minded, risk-balanced negotiation of Proof of Concept (POC) Agreements, Master Services Agreements (MSAs), Data Processing Agreements (DPAs), order forms, renewals, and amendments.
This is a hands-on, high-volume role for a senior commercial lawyer who is energized by closing deals, comfortable as the single point of accountability for a contract, and fluent in the data privacy and regulatory issues that come with selling identity, biometric, and fraud-prevention technology into highly regulated industries. You will work daily with business stakeholders and counterparties, and partner with our Privacy, InfoSec, and Product teams to land agreements that protect Incode while keeping deals moving. Beyond the deal table, you'll counsel Product and Engineering on new products and features and go-to-market, keeping Incode's launches and customer commitments aligned.
What You’ll Own & Drive
Product & Go-To-Market (GTM)
Advise Product and Engineering teams on new products and features, from design stage through launch and across the full product lifecycle.
Identify and mitigate legal and regulatory risk across new and existing products and features.
Monitor evolving privacy, biometric, and AI-related legal and regulatory developments across the U.S. and Canada and proactively flag changes that affect Incode's products or contracting positions.
Review and approve product-related marketing and external communications, with a focus on consumer protection, unfair/deceptive practices, and privacy posture.
Act as the trusted, responsive legal partner to Sales, Account Management, and Customer Success setting expectations, communicating ETAs, and unblocking deals against quarter-end and go-live timelines.
Translate complex legal and privacy concepts into practical guidance business teams can act on and escalate novel or high-risk issues to the General Counsel with a clear recommendation.
Integrate emerging AI governance and AI-ethics frameworks into responsible product development.
Develop deep fluency in Incode's proprietary technology and product architecture to provide grounded, practical advice.
Commercial Negotiations
Own end-to-end drafting, review, and negotiation of the full range of customer commercial agreements across the North America market in addition to POCs, MSAs, and DPAs, you will negotiate OEM and reseller/partner agreements, NDAs/MNDAs, and amendments.
Serve as the single accountable owner (“hold the pen”) for assigned deals, driving them from first review through redlines, issue resolution, and final execution.
Review and negotiate third-party (customer) paper, quickly identifying material risks, deviations from Incode's positions, and the handful of points truly worth negotiating.
Lead customer-facing calls and direct negotiations, advising the business on key commercial terms — limitation of liability, indemnification, term and renewal, SLAs, fees and pricing interplay, IP and trademark use, and termination.
Provide clear, documented sign-off for signature and partner with Legal Operations on Salesforce and legal software intake workflows.
Your Background
J.D. (or equivalent) and admission to, and good standing in, at least one U.S. state bar.
7+ years of relevant experience as a commercial/technology transactions lawyer, ideally a mix of top law firm and in-house experience at a fast-paced technology company.
Demonstrated track record negotiating and closing complex customer agreements end-to-end, including on customer paper.
Strong, working knowledge of data privacy law applicable to North America (e.g., U.S. state privacy laws, biometric privacy statutes such as BIPA, and Canadian frameworks including PIPEDA and Québec's Law 25), and the ability to apply it in a commercial contracting context with the support of the Privacy Legal Team.
Experience supporting customers in highly regulated environments financial services and banking, government/public sector, gaming, gambling, adult entertainment, medical/healthcare, or similar and comfort with the heightened diligence those deals require across the U.S. and Canada.
Excellent drafting, negotiation, and judgment; able to distinguish must-have protections from nice-to-haves and to take clear positions under deal pressure.
Highly responsive, organized, and able to manage a high volume of simultaneous deals and stakeholders in a fast-paced, high-growth environment.
The Qualities That Set You Apart
Qualification to practice law in Canada.
Experience with CLM tooling and Salesforce.
Familiarity with identity, biometrics, or fraud-prevention technology.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Michigan
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align seeks a Project Manager to oversee second-shift construction activities for hyperscale data center white space fit-outs within colocation environments. This role is responsible for managing onsite execution during the second shift, including coordination of trades, sequencing of work, quality control, and progress against the project schedule.
The Project Manager will serve as Align’s onsite point of contact during the second shift, working closely with contractors, client representatives, and the daytime project team to keep construction activities moving and ensure a clear handoff between shifts.
The ideal candidate has construction management experience and an understanding of infrastructure such as containment systems, overhead conveyance including ladder racks and cable trays structural supports, electrical distribution, and cooling components. Candidates with experience in commercial, industrial, electrical, or low-voltage construction are encouraged to apply. Previous data center experience is preferred but is not required.
This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training, and performance-based bonuses.
This position is based in the Detroit metro area and requires working onsite during the second shift, approximately 4:00 p.m. to midnight.
Approximately 50% travel outside the Ann Arbor area should be expected at times, depending on project needs.
Key Responsibilities
Lead second-shift onsite construction activities for data center white space fit-out projects
Coordinate with the daytime project team before each shift to review priorities, scheduled work, contractor coverage, and outstanding issues
Oversee installation of:
Structural hot aisle / cold aisle containment systems
Overhead cable tray systems and ladder racks
Structural supports for cabinets, racks, cable trays, and electrical power distribution infrastructure
Cooling infrastructure, including HVAC units
Power distribution from PDU to cabinet level
Manage trade contractors and coordinate work sequencing to maintain the schedule and avoid conflicts between installation activities
Serve as the primary onsite contact during the second shift for general contractors, subcontractors, vendors, and client stakeholders
Enforce quality control processes to ensure installations meet approved drawings, specifications, load requirements, and applicable standards
Monitor progress against the project schedule, identify delays or field issues, and coordinate resolutions with the project team
Track labor, materials, and potential scope changes affecting assigned work; communicate budget impacts to project leadership
Ensure compliance with safety requirements and site protocols throughout the shift
Review construction drawings, submittals, RFIs, and shop drawings to address installation questions and coordinate required clarifications
Coordinate field checks of installation tolerances, anchoring, and overhead support systems against approved requirements
Maintain daily reports, progress photos, issue logs, and punch lists
Support inspections, commissioning, and turnover activities
Provide a documented handoff to the daytime team covering completed work, schedule updates, unresolved issues, and upcoming priorities
Required Qualifications
Construction project management or field leadership experience, including responsibility for onsite contractor coordination and work execution
Demonstrated ability to manage multiple contractors, coordinate trades, and maintain construction schedules
Ability to read and interpret construction drawings, specifications, and installation details
Working knowledge of construction sequencing, quality control, and jobsite safety practices
Project management skills, including scheduling, progress tracking, documentation, and cost awareness
Strong problem-solving and decision-making skills, with the ability to resolve field issues and escalate matters requiring additional approval
Strong communication skills and experience working with contractors, clients, and project stakeholders
Ability to work onsite consistently during the second shift, approximately 4:00 p.m. to midnight, and travel as required
Preferred Qualifications
Experience in data center, commercial, industrial, electrical, mechanical, or low-voltage construction
Familiarity with white space fit-outs, containment, overhead conveyance, structural supports, electrical distribution, or cooling infrastructure
Familiarity with structured cabling and fiber optic infrastructure
Procore experience is strongly preferred
Experience supporting commissioning and turnover of construction projects
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
PM26
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: New York City, NY
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Our Scaled Revenue Strategy & Operations (RSO) team is seeking a highly analytical and strategic individual to drive impact across our North America Mid-Market (MM) sales team. This role has a deep focus on scaling Mid Market in North America, but also has the opportunity to drive global projects at scale. You will be pivotal in driving sales rigor, providing business insights, and propelling the sales strategy and operational effectiveness across MM Sales team. This role will partner closely with Sales Leadership and cross functional Partners to lead diverse, high-impact projects focused on go-to-market (GTM) motions and operational excellence for a rapidly growing part of the business.
Location:
This role is based out of our New York Office.
Responsibilities:
This role requires a leader who can operate seamlessly between deep analytics and driving operational and/or strategic improvements for our Sales Team. In addition, this role requires strong interpersonal and communication skills required to liaise with senior leaders in the organization. This role will liaise with Directors regularly to drive impact through scalable actions.
Strategic Planning & Go-to-Market (GTM) Leadership
Annual Planning: Lead and/or support the annual and quarterly sales planning processes, including developing business plans, operating models, customer segmentation, and resource allocation.
GTM Strategy: Develop and recommend GTM strategies for the Mid-Market segment, including key segments, in close collaboration with senior Sales and cross-functional partners.
Project Management: Lead complex, cross-functional project management efforts to ensure seamless implementation of new sales initiatives and operating rhythms across teams.
Business Performance & Analytics
Reporting: Develop and partner with central analytics on executive-level reporting on a weekly, monthly, and quarterly basis to track pipeline health, pitch velocity, and seller productivity.
Actionable Insights: Deep dive into business performance to proactively diagnose key issues, identify levers for growth, and translate complex insights into clear, measurable action plans for Sales leadership.
Operational Excellence
Sales Processes: Drive improvements in sales processes through analytics and understanding of the business (i.e. pipeline management, forecasting) and collaborate across teams to execute.
Process Optimization: Optimize sales and RSO processes, streamline workflows, and work with central teams to build automation and drive scalability.
Scalability: Partner with central teams to implement and scale best practices.
Required Qualifications:
Education: Bachelor’s degree or equivalent.
Professional Tenure: 8–12 years of professional experience in a strategic or operational function, such as Revenue/Sales Operations, Business Operations, Management Consulting, or Investment Banking.
Industry Preference: Experience in the online advertising and tech industry is highly preferred.
Domain Expertise: Strong analytical background with ability to handle complex excel models and experience using SQL.
Language: Fluent in English written and oral communication.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200
—
$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary:
We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success.
Reporting to the Manager, Customer Support
Key Responsibilities:
Provide timely and world class customer support to users via multiple channels
Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
Take ownership and follow up on open cases which are unresolved
Build strong client relationships by following up with customers in a timely manner
Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions
Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system
Support the department’s goals, objectives, and deliverables
Assist in selecting, training, and evaluating team staff
Drive training, technical knowledge, and KCS adoption for the team and organization
Enable others to exceed established service delivery guidelines and key performance indicators
Your Key Strengths:
LTHC Industry and PCC Platform Experience (Preferred not required)
2-3 years working experience in a Customer Support, Help Desk Support, or Technical Customer Service role
Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members
Ability to handle clients professionally and with a high level of confidence during all interactions
Must excel in a fast-paced environment where critical thinking and time management skills are required for success
Sound understanding of API and service technologies and functions
Take initiatives and help establish a positive team environment built on mutual trust and respect
Participate in the development and improvement of operational tools and processes
Demonstrate personal leadership attributes by incorporating commitments to ongoing development and continuous learning
Innovative thinker who is positive, proactive, takes accountability and readily embraces change
Must be able to work autonomously or as part of a remote team to support and contribute towards the overall organizational goals
Ability to establish and maintain effective working relationships with internal and external stakeholders
Degree, or Post-Secondary Education in HealthCare, Business Administrations, Information Technology (Preferred not required)
#Remote
#US
#MG-LI1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60,000 - $70,000 and fulltime benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff Product Manager, where you'll shape the next generation of identity products.
About the job
As a Staff Product Manager you will help scale Twilio’s core identity product delivering secure, developer-first identity experiences. You’ll build products that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.
Responsibilities
In this role, you’ll:
Design product capabilities for Identity platform on Twilio—building new products that help our customers’ secure their applications for both agentic and human identity use cases.
Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.
Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable our go-to-market teams to help our customs solve their challenges leveraging our products.
Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers value.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in product management or 2+ years in product management and 3+ years in an engineering role
Experience in building deeply technical products and/or products for developers.
Bachelor in Computer Science, Engineering, or equivalent practical experience required.
Strong technical, analytical, and UI/UX design understanding.
Excellent written and verbal communication skills.
Desired:
Experience in identity and access management.
Experience building developer tools or SDKs
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C : $155,520 -$194,400.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640 - $205,800
Based in the San Francisco Bay area, California: $182,960 - $228,700
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until December 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the role
Our Onboarding Operations team (Restaurant/Retail Onboarding) is the heart and soul of Wolt. We ensure that we set all our (restaurant and retail) partners up for success through a seamless onboarding, menu and photo experience. As Wolt grows in both size and scope of our offering, the strength of our engine must grow with it.
About the Team
As a member of our team, you will master the core functions, including onboarding partners and managing cross-functional partners both internally and externally for the German market. You will interact with partners, welcome them to Wolt and ensure their experience is seamless and they are set up for success!
What we offer:
The opportunity to help shape something extraordinary in an international environment
A high learning and growth curve in a global technology company
An attractive salary and flexible working hours
Independent work in a dynamic team
A flat hierarchy in a start-up atmosphere
Discount on Wolt orders
Public transport allowance
Wellness allowance (Urban Sports Club)
Weekly (virtual) all-hands meetings and regular team events
Flexible working hours + 30 days paid holiday
Are you excited about this opportunity because you will...
Communicate with various teams within the organisation to coordinate a seamless merchant onboarding and service experience
Inform partners about processes and procedures via form, email and phone, mostly in German language
Monitor processes and track progress through Monday.com and other Wolt software
Learn, master and improve our systems, tools and processes
Our modest expectations
You have a positive attitude and an entrepreneurial spirit
You are a problem solver - you enjoy identifying problems and developing creative approaches to solving challenges
You are customer-centric - you have a customer-centric mentality and are able to work with people of different technical levels
You have multiple years of experience in sales, support, operations or account management
You are able to set goals and achieve them
You are organised, meticulous and have impeccable communication skills
You work well in independent and diverse team environments
You are ready for a challenge and feel comfortable as a team player
You have analytical as well as critical thinking skills
You are fluent in German and English (at least C1) - any other language is a plus
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: US CA - Remote
We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows
. You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani
ngful business results
.
This role can either be fully remote depending on which US state you live in, or based in our San Francisco office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Lead structured onboarding engagements by aligning customer stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to target high-impact Asana AI opportunities
.
Document and transition clear implementation plans that capture prioritized workflows, risk mitigation strategies, and next steps to ensure seamless execution and stakeholder alignment.
Guide customers end-to-end through process mapping, hands-on workflow configuration, and user acceptance testing to deliver production-ready workflows with embedded Asana AI capabilities.
Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, business stakeholders, and end users through kickoff, enablement, and launch milestones.
Develop deployment roadmaps and forward-looking documentation that define how customers scale Asana AI usage, optimize adoption, and expand use cases over time.
Lead recurring operational check-ins with customer account teams to monitor workflow performance, surface user pain points, and unlock new AI adoption opportunities.
Partner cross-functionally with Customer Success, Sales, and R&D to surface expansion signals, represent the voice of the customer internally, and translate account momentum into business growth
.
Build repeatable frameworks and engagement processes that bring operational consistency to delivery motions across a portfolio of enterprise customers.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven experience in customer-facing implementation or consulting roles, guiding structured onboarding or technical platform deployments within SaaS or enterprise consulting environments
.
Strong understanding of generative AI and platform technologies, including AI workflow design, agent orchestration, enterprise platforms, and data governance
.
Demonstrated ability to guide teams through AI change management and user adoption friction, meeting stakeholders where they are with empathy and building confidence in new workflows
.
Track record of managing complex, concurrent enterprise projects and workstreams, holding both internal and customer stakeholders accountable to key milestones and deliverables
.
Customer-centric approach with proven success facilitating discovery sessions and translating customer feedback into actionable configuration decisions
.
Strong bias toward action, comfortable navigating ambiguity, making sound decisions with incomplete information, and creating momentum in dynamic environments
.
Clear, structured communication skills with the ability to synthesize complex processes for diverse audiences ranging from executive spo
nsors to front-line end users
.
Collaborative mindset with experience aligning cross-functional internal partners—including sales, customer success, product,
and IT—to ensure seamless project delivery
.
At Asana, we’re committed to building teams
that include a variety of backgrounds, perspectives, and sk
ills, as this is critical to helping us achieve our mission
. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehens
ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We bel
ieve that compensation
should be reflective of the value you create relative to the market value
of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is b
etween $147,000 -$167,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline,
and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, spe
ak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health,
wellness & fi
tness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: New York, NY
About Us: EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of
Inc.’s Best Workplaces
3 years in a row and Built In’s Best Places to work in 2025 and 2026!
As the Director, Data Insights, you will be the primary bridge between our technical depth and our most critical business decisions. You aren't just managing data; you are managing
influence
. Your mission is to translate complex data signals into persuasive business narratives that change how our internal leaders and external partners operate.
Key Responsibilities:
Executive Advisory:
Serve as the "Data Voice" in the room for high-stakes meetings with C-suite executives and external stakeholders. You will defend findings, negotiate priorities, and provide real-time strategic counsel.
Narrative Design:
Take the raw output from our data science and engineering teams and synthesize it into "Board-ready" presentations that drive multi-million dollar decisions.
Culture Transformation:
Act as a change agent to move the organization from "data-aware" to "data-driven." You will challenge existing business assumptions and push for evidence-based pivots.
Stakeholder Diplomacy:
Navigate conflicting interests between departments (e.g., Sales vs. Product) by using data as the objective "source of truth" to build consensus.
Value Realization:
Work closely with the data team to ensure their technical roadmap is strictly aligned with the highest-value business outcomes.
Qualifications:
Strategic Pedigree:
Proven experience leading high-level discussions with internal and external stakeholders.
Data Fluency:
While you may not be coding daily, you have a deep understanding of data science workflows, analytics engineering, and statistical significance.
Communication Mastery:
Exceptional ability to visualize data and craft compelling slide decks or memos for executive audiences.
Business Acumen:
A deep understanding of how businesses make money and how data can be used to optimize those levers.
A Modern Day Individual Contribitor:
Can leverage agentic tools to do quick analytics as needed for high pressure leadership discussions.
Work-life, Culture & Perks:
Compensation:
The base salary range is
$250-280K,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Performance Marketing Lead to own paid user growth at Duolingo. You’ll help lead the strategy and team that bring new learners to Duolingo across 100+ markets and multiple products, including language, chess, and math. You’ll be accountable for growing high quality new users efficiently and proving the impact of that spend. You’ll partner with the Performance Marketing leadership team to shape where we invest next.
🧠 You will...
Own Duolingo’s paid user growth goals, setting the strategy for acquiring new users who stay and learn.
Lead and develop a team of performance marketers, setting a high bar for craft, rigor, and ownership.
Run user acquisition across platforms such as Google UAC, Meta, TikTok, AppLovin, and programmatic partners, plus channels in China. You’ll decide where to scale, hold, or pull back as efficiency changes.
Measure what user growth spend actually drives, using incrementality testing, saturation analysis, and new user quality metrics such as retention.
Build creative testing at scale with agency, creator, UGC, and in house partners, and use results to shape what gets made next.
Manage and hold agency and ad tech partners accountable for goals, pacing, and quality of execution.
Flex spend with the organic calendar, partnering with Social, Brand, and Country Marketing around product launches, seasonal swings, and viral moments.
Partner with Product and Engineering on measurement infrastructure, onboarding for paid users, and tests that connect acquisition to retention.
Turn performance into clear recommendations for marketing leadership, including what isn’t working.
✅ You have...
8+ years of experience in performance marketing or paid user acquisition, with a focus on large scale, global mobile acquisition campaigns.
3+ years leading teams of performance marketers.
A track record of owning a large, multichannel performance budget and taking channels from test to scale.
Hands on experience with incrementality tests, saturation analysis, and LTV and ROAS models.
Deep knowledge of the mobile user acquisition ecosystem, including attribution technologies and iOS privacy frameworks such as SKAN.
Experience partnering with Product and Engineering teams on performance marketing.
The judgment to recommend cutting or reallocating spend when returns don’t support it.
Clear, concise written communication, from channel detail to leadership level recommendations.
⭐ Exceptional candidates will have...
Experience leading user acquisition for a top subscription based mobile app or a high engagement consumer app with millions of daily users.
Experience running acquisition in China or other markets with distinct ad ecosystems.
Experience growing users across multiple products or apps.
Experience scaling creative through UGC agencies, creator marketplaces, or creator networks.
A passion for Duolingo’s mission to make education universally accessible.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$163,200
—
$244,800 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Michigan
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align seeks an Assistant Project Manager to support second-shift construction activities for a data center build-out in the Ann Arbor area. This is a field-facing opportunity for someone with construction experience who is ready to take on more responsibility coordinating contractors, tracking progress, and keeping work moving onsite.
Working closely with the lead Project Manager and daytime team, this person will serve as Align’s onsite point of contact during the second shift. The role requires someone who is comfortable walking the jobsite, communicating with contractors and clients, and addressing issues as they arise.
Candidates with experience in assistant project management, project engineering, field coordination, or construction supervision are encouraged to apply. A background in commercial, industrial, electrical, or low-voltage construction is preferred. Previous data center experience is a plus but is not required.
This position requires working onsite during the second shift, approximately 4:00 p.m. to midnight.
This is a full-time position offering full benefits, paid training, and opportunities for career growth.
Responsibilities
Coordinate second-shift construction activities with the lead Project Manager, contractors, vendors, and client representatives
Review the planned work with the daytime team and confirm priorities, work areas, material needs, and outstanding issues before the shift begins
Walk the jobsite regularly to track progress, identify installation issues, and confirm work follows project drawings, specifications, and site requirements
Help coordinate data center fit-out activities, which may include cabinets, containment, cable pathways, structured cabling, and associated power and cooling work
Monitor contractor progress against the daily plan and communicate delays, access restrictions, material shortages, or conflicts that could affect the schedule
Reinforce site safety requirements and promptly escalate unsafe conditions or work outside the approved scope
Maintain daily reports, progress photos, issue logs, and punch lists. Help document field questions and potential changes for the project team’s review
Provide a clear handoff to the daytime team covering completed work, open items, and priorities for the following shift
Support inspections, testing, punch-list completion, and project turnover as needed
Qualifications
Previous experience supporting or supervising onsite construction activities, including coordinating contractors and tracking work in the field
Ability to read construction drawings and understand installation requirements, work sequencing, and jobsite safety expectations
Strong organizational and communication skills, with the ability to follow through on open items and keep the project team informed
Comfortable taking ownership of assigned work, addressing routine field issues, and recognizing when to involve the lead Project Manager
Previous data center construction experience or experience in commercial or industrial construction, electrical installations, structured cabling, or other critical facilities will be considered
Familiarity with Microsoft Office and construction documentation tools such as Bluebeam or Procore is helpful
Ability to work onsite consistently during the required second-shift hours
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
PM26
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Panama City, Panama, Panama
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
As part of our growth, we’re looking for a detail-oriented and analytical
Marketing Analyst
to support our Deal Desk team. This role offers a dynamic opportunity to contribute to campaign planning, market research, and cross-functional support in a fast-paced, collaborative environment.
You will:
Help the Deal Desk Manager with various tasks
Perform analysis and spreadsheet-based analytics to help the sales team determine and secure the campaign criteria, deliverable volumes, and pricing
Perform research on upcoming proposals, market trends, products, and service provisions to better understand clients’ needs
Make suggestions on upcoming and current campaign strategies
Perform other duties as assigned
To be successful, you need to be/have:
Uncompromising attention to detail and accuracy
Excellent organizational and planning skills
Great analytical skills
Ability to work on multiple projects simultaneously, many under tight deadlines
Extremely flexible and adaptive to changing circumstances
Excellent communication skills
Location: Panama City, Panama, Panama
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
As part of our growth, we’re looking for a detail-oriented and analytical
Deal Desk Specialist
to support our Deal Desk team. This role offers a dynamic opportunity to contribute to campaign planning, market research, and cross-functional support in a fast-paced, collaborative environment.
You will:
Help the Deal Desk Manager with various tasks
Perform analysis and spreadsheet-based analytics to help the sales team determine and secure the campaign criteria, deliverable volumes, and pricing
Perform research on upcoming proposals, market trends, products, and service provisions to better understand clients’ needs
Make suggestions on upcoming and current campaign strategies
Perform other duties as assigned
To be successful, you need to be/have:
Uncompromising attention to detail and accuracy
Excellent organizational and planning skills
Great analytical skills
Ability to work on multiple projects simultaneously, many under tight deadlines
Extremely flexible and adaptive to changing circumstances
Excellent communication skills
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking to hire a Senior Solutions Architect, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt.
You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business.
This is a full-time position based in the New York City metro area.
Technologies You’ll Use
SQL, dbt, cloud data warehouses and lakehouses including Snowflake, Databricks, and BigQuery, AWS, Azure, and GCP, modern data integration and orchestration technologies, and AI-assisted productivity tools.
What You’ll Do
Lead technical discovery with enterprise customers, connecting technical requirements to business outcomes and measurable success criteria
Design enterprise-grade data transformation and analytics architectures using dbt
Partner with Sales to communicate the technical and business value of the dbt platform
Lead customer evaluations and technical validation, including trials and proof-of-value engagements when appropriate
Build trusted relationships with technical practitioners, data leaders, and executive stakeholders
Guide customers through technical architecture, security, governance, and deployment considerations
Partner across the customer lifecycle to support successful adoption and identify opportunities for expansion
Bring customer and field insights to Product and Engineering to help influence product strategy and roadmap
Build strong relationships with technology and consulting partners, including Snowflake, Databricks, AWS, and other members of the modern data ecosystem
Contribute technical expertise, reusable best practices, and thought leadership to the broader Field Engineering organization and dbt community
Skills We’re Looking For
4+ years of experience in sales engineering, solutions architecture, consulting, or a similar customer-facing technical role within data, analytics, or BI
Strong technical foundation in SQL, data transformation, ETL/ELT, and data modeling
Strong understanding of modern cloud data warehouse, lake house, and analytics architectures
Ability to uncover and translate technical and business requirements into concrete solutions and measurable outcomes
Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
Ability to establish credibility and build trusted relationships with stakeholders ranging from data practitioners to senior executives
Ability to operate effectively in a fast-paced, evolving environment while collaborating across Sales, Product, Engineering, and Customer teams
Bonus Skills
Experience with dbt or analytics engineering
Experience with Snowflake, Databricks, BigQuery, or other modern cloud data platforms
Experience with data modeling methodologies such as dimensional modeling, Kimball, Data Vault, or 3NF
Experience with enterprise data integration or ETL platforms such as Informatica, Boomi, or Talend
Experience supporting complex enterprise technical evaluations, migrations, or transformation initiatives
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$219,463.15
—
$274,329.23 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11503 Technical Operations & Administrative Virtual Assistant
Independent Contractor – CPT-11503 Technical Operations & Administrative Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A mechanical division within an insurance claims consulting company is seeking a technically minded Virtual Assistant to work directly with the division manager and support a team of engineers and technical professionals.
The VA will assist with technical report review, spreadsheet creation, document formatting, email monitoring, file organization, and recurring administrative coordination.
An engineering background is preferred because many of the reports involve mechanical systems and technical construction topics. However, candidates with relevant construction or technical industry experience should also be considered.
The client will provide hands-on training on company-specific processes and review work before it is finalized externally.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Technical Report & Document Support
Review technical reports for completeness, consistency, formatting, and obvious errors
Assist with corrections and revisions based on client direction
Understand the general technical context of reports rather than reviewing solely for grammar
Format reports and supporting documentation
Review and organize technical documents
Prepare documents for the manager's final review
Ensure completed materials follow established internal standards
As familiarity with the business develops, assist in drafting technical reports using the manager’s notes, findings, and instructions, subject to the manager’s review and approval.
Review incoming reports and update emails for completeness, required information, consistency, grammar, and formatting.
Flag unclear technical details, questionable information, or inconsistencies for the manager’s clarification.
Excel & Data Support
Create and maintain advanced Excel spreadsheets
Organize and manipulate technical and project data
Format spreadsheets and reports for internal use
Assist with calculations and recurring data-management tasks
Prepare organized information for manager and team review
Review spreadsheets and reports for missing information, inconsistencies, and obvious numerical discrepancies; flag potential issues for review.
Executive & Team Support
Serve as a direct administrative assistant to the Mechanical Division Manager
Monitor the manager's email and flag important items
Assist with email organization and recurring follow-up
Support six additional technical team members as directed
Track outstanding documents and assignments
Help ensure work is properly organized before routing through the manager for final review
Monitor the manager’s incoming emails throughout the workday, flag urgent or important messages, and bring matters requiring attention to the manager’s notice.
Track and follow up on outstanding requests, assignments, and responses across the manager’s team of approximately six members.
Follow up with team members to ensure requests are acknowledged and tasks are completed, particularly when the manager is traveling.
Help maintain timely responses to clients and colleagues in line with the company’s emphasis on prompt customer service.
File & Document Management
Upload and organize files within OneDrive
Maintain consistent folder and document organization
Save and retrieve reports, attachments, and supporting materials
Assist the manager with remote access to organized information while traveling
Maintain current versions of documents and reports
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Engineering, construction, or related technical background strongly preferred
Civil, mechanical, electrical, or similar engineering education/experience is a strong plus
Construction-industry experience may substitute for direct engineering experience
Strong Microsoft Excel skills required
Strong Microsoft Word skills required
Adobe Acrobat/PDF document-management experience preferred
Technical report or document-review experience preferred
Strong file-management and organizational skills
Excellent English communication
IDEAL CANDIDATE PROFILE
Technically minded with strong analytical ability
Highly proficient with Excel
Strong attention to detail
Comfortable reading technical or construction-related documentation
Organized and dependable
Able to identify inconsistencies and formatting issues
Comfortable working directly with engineers and technical professionals
Able to learn company-specific reporting processes
Strong spoken and written English
Comfortable working independently after hands-on training
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft OneDrive
Adobe Acrobat or Similar PDF Software
Microsoft 365
Work Schedule
Contracted Hours per Week: 30 Hours (Expected to increase to 40 hours/week following initial training)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM – 4:00 PM EST (1-Hour Unpaid Lunch)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 30 hours/week (Expected to increase to 40 hours/week following initial training)
Daily Working Time: 9:00 AM – 4:00 PM EST (1-Hour Unpaid Lunch)
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Panama City, Panama, Panama
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Customer Success Representative to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Chicago
We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows
. You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani
ngful business results
.
This role is based in our Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays depends on the type of work you do and the teams with which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Lead structured onboarding engagements by aligning customer stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to target high-impact Asana AI opportunities
.
Document and transition clear implementation plans that capture prioritized workflows, risk mitigation strategies, and next steps to ensure seamless execution and stakeholder alignment.
Guide customers end-to-end through process mapping, hands-on workflow configuration, and user acceptance testing to deliver production-ready workflows with embedded Asana AI capabilities.
Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, business stakeholders, and end users through kickoff, enablement, and launch milestones.
Develop deployment roadmaps and forward-looking documentation that define how customers scale Asana AI usage, optimize adoption, and expand use cases over time.
Lead recurring operational check-ins with customer account teams to monitor workflow performance, surface user pain points, and unlock new AI adoption opportunities.
Partner cross-functionally with Customer Success, Sales, and R&D to surface expansion signals, represent the voice of the customer internally, and translate account momentum into business growth
.
Build repeatable frameworks and engagement processes that bring operational consistency to delivery motions across a portfolio of enterprise customers.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven experience in customer-facing implementation or consulting roles, guiding structured onboarding or technical platform deployments within SaaS or enterprise consulting environments
.
Strong understanding of generative AI and platform technologies, including AI workflow design, agent orchestration, enterprise platforms, and data governance
.
Demonstrated ability to guide teams through AI change management and user adoption friction, meeting stakeholders where they are with empathy and building confidence in new workflows
.
Track record of managing complex, concurrent enterprise projects and workstreams, holding both internal and customer stakeholders accountable to key milestones and deliverables
.
Customer-centric approach with proven success facilitating discovery sessions and translating customer feedback into actionable configuration decisions
.
Strong bias toward action, comfortable navigating ambiguity, making sound decisions with incomplete information, and creating momentum in dynamic environments
.
Clear, structured communication skills with the ability to synthesize complex processes for diverse audiences ranging from executive spo
nsors to front-line end users
.
Collaborative mindset with experience aligning cross-functional internal partners—including sales, customer success, product,
and IT—to ensure seamless project delivery
.
At Asana, we’re committed to building teams
that include a variety of backgrounds, perspectives, and sk
ills, as this is critical to helping us achieve our mission
. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehens
ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We bel
ieve that compensation
should be reflective of the value you create relative to the market value
of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is b
etween $147,000 -$167,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline,
and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, spe
ak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health,
wellness & fi
tness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
seniorBerlin, Germany
seniorГеография найма не уточнена
New York, NY
leadNew York, NY
Michigan
Panama City, Panama, Panama
Panama City, Panama, Panama
УдалённоseniorRemote, New York, United States, AMER
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Panama City, Panama, Panama; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger