Location: Munich
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Munich
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Kuala Lumpur
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Tools Programmer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Develop and maintain all development tools
Design, implement and maintain user interfaces
Identify and solve problems in our content creation workflows and pipelines
Engage closely with our narrative tools, spread across departments such as writing, scripting and cinematics
Work with a multi-disciplinary team to implement new engine and editor features
Be a driving force behind feature development, instrumental in finding the best solutions for new engine and tools features
Communicate openly and regularly with team members and stakeholders
Represent the team and its ideals in day-to-day communication
Act as a role model and mentor for your fellow team members
Requirements
5+ years of experience creating tools for game development
Shipped game titles
Excellent C# and .NET skills for desktop applications
A deep understanding of WPF and XAML
Experience with, and excellent feel for UI/UX and tool design
Experience improving long-lived internal tools with legacy components
Thorough C++ knowledge
Open-minded and willing to iterate on a feature based on feedback
The ability to analyse and understand the workflows of other disciplines
You seek constructive criticism and are open to discuss issues or requests with end-users
You are passionate about improving developer productivity and communicate in a supportive way
You are a team player and willing to take ownership of tools, planning and communication. Driving feature development from start to finish
Fluent written and spoken English
This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity
Nice to have
Familiarity with Python
Experience developing DCC (digital content creation) pipelines
Experience writing plugins/tools for Maya/Blender
Experience making mods for larger games
What we offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Poland
About the Client
Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives.
Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose monitoring tools, and point-of-care diagnostic devices. These solutions support both patients and healthcare providers in managing blood glucose levels more effectively and making better therapeutic decisions.
The company operates internationally, serving markets across Europe, Asia-Pacific, the Middle East, Africa, Latin America, and China, with a commitment to innovation, quality, and improving daily life for people affected by diabetes.
Key responsibilities
Primary Aftermarket Support & Liaison:
Act as the primary expert for resolving complex data and technical inquiries from the EU Customer Service team and users of CGM, BGM, and Insulin Pump devices.
Investigate and troubleshoot issues related to device data synchronization, data accuracy, and software connectivity.
Collaborate closely with Technical Support and Product Management to diagnose post-market issues and drive towards effective solutions.
Data Subject Request Management & Compliance:
Manage and execute all data subject requests (DSARs) such as access, deletion, and portability requests in full compliance with GDPR timelines and requirements.
Serve as the first point of contact for data privacy concerns and incidents, conducting initial assessments and escalating as necessary.
Maintain accurate records of processing activities (RoPA) related to aftermarket support.
Process Improvement & Training:
Analyze support case trends to generate insights that inform product improvements, software updates, and enhanced support protocols.
Develop and deliver training to EU Customer Service teams on product-specific troubleshooting, data handling best practices, and GDPR compliance requirements for support interactions.
Support the creation of clear, user-friendly guidance for customers on data privacy and device usage.
Requirements
Minimum of 3 years of hands-on experience in aftermarket support, customer service, or technical support within the medical device industry.
Excellent problem-solving and communication skills.
Fluency in English.
Location: Dhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia
Duties and Responsibilities:
Lead flow assurance activities for surface, subsurface, and process systems.
Perform multiphase flow modeling using OLGA (transient) and Pipesim (steady-state) and similar tools.
Conduct fluid characterization using PVTsim, MULTIFLASH, or equivalent software.
Support production engineering, facility design, and reservoir engineering projects.
Participate in hydraulic-simulation-based concept-to-execution studies.
Respond to operational issues promptly, making swift, informed decisions.
Educational Qualifications:
Bachelor’s degree in Chemical, Petroleum, or Mechanical Engineering from an internationally recognized and approved program.
Years of Experience:
Minimum 10 years in a petroleum engineering organization, including at least 5 years in flow assurance.
Required Skills:
Expertise in multiphase flow modeling and fluid characterization.
Experience in production engineering, flow assurance, and facility design.
Excellent verbal and written communication skills.
Willingness to work with advanced multiphase simulators.
Ability to respond to operational situations 24/7.
Preferred Certificate:
SPE Certification
Nature of Work and Work Schedule:
Experienced professional role based in Dhahran.
Primarily office-based with potential fieldwork as required.
May require round-the-clock availability to address operational challenges.
Dhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring for our Treasury team
Software Engineers at various levels (II and Senior)
who are curious and willing to dive deep and understand our technology and domain in order to solve interesting and hard problems. The Treasury team maintains and builds the backend services that manage the flow of funds between Lithic and third parties. This includes our ledger, ACH and wire infrastructure, and associated reconciliation. The systems we maintain have high standards of reliability and correctness. You will become an expert in the card payments space. The Treasury team primarily uses Python for their tech stack.
The Treasury team builds the mission-critical backend services that orchestrate the flow of funds between Lithic and external financial institutions. This includes engineering our core ledger, ACH and wire infrastructure, and high-precision reconciliation systems. As we handle the movement of money, we build our systems to the highest standards of reliability and correctness.
Our team operates with a high degree of autonomy; we have direct control over what we build and the technical direction we take.
Prior fintech experience is not required.
You will gain deep expertise in the global payments ecosystem while working with a modern, cloud-native stack primarily utilizing
AWS (DynamoDB, Kinesis, Lambda, Step Functions, etc.) and Python.
What you'll do:
Own initiatives from planning to launch
, keeping stakeholders informed and aligned while maintaining a high bar for quality.
Own your learning of business domains and technical stacks
to build a comprehensive mental model of the Treasury ecosystem and how money moves—while the team helps you get there.
Improve system resilience and ensure high reliability and correctness
for Lithic’s ledger and orchestrated funds flows.
[Senior] Lead the architectural direction and solve our most complex technical challenges
, ensuring our systems scale gracefully as we grow.
What you'll bring:
Business and technical curiosity
: You have a natural drive to peel back layers of a system until you understand the root cause of a problem and how it impacts the broader financial ecosystem.
A structured approach to learning
: You demonstrate a growth mindset centered on building complete mental models of complex systems.
Autonomy and urgency
: You have high agency and thrive in an environment where you are given a problem space rather than a list of tasks, moving with purpose to deliver high-quality solutions.
[Senior] Experience building distributed systems
: You have the technical judgment required to design and scale high-stakes infrastructure where reliability and correctness are foundational.
The annual US salary range for this role is $160,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
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Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Dammam, Saudi Arabia
Müller's Solutions is actively seeking a SEC Facility Monitoring Engineer, exclusively for Saudi Nationals, to join our dynamic team. In this role. The SEC Facility Monitoring Engineer is a 24/7 role responsible for the real-time monitoring of all SEC corporate facilities (HQ, regional offices) to ensure a safe, secure, and operational environment. This role acts as the central command point, monitoring physical security, access control, and building management systems to immediately detect, assess, and respond to all security and safety incidents.
Key Responsibilities:
Monitor facility operations using advanced monitoring tools to ensure high availability and performance.
Conduct regular inspections and assessments of facilities to identify and troubleshoot issues.
Implement and manage facility monitoring systems, including alarms and alerts, to ensure prompt response to incidents.
Collaborate with maintenance teams to address any facility-related issues and perform preventive maintenance.
Generate and analyze reports on facility performance, uptime, and incident response.
Maintain documentation of monitoring processes, incidents, and resolutions for compliance and operational improvement.
Stay up-to-date with technologies and best practices related to facility monitoring and management.
Requirements
Requirements:
Bachelor’s degree in Engineering, Information Technology, or a related field.
Minimum of 3 years of experience in facility monitoring or a related field.
Strong knowledge of facility management systems and monitoring tools.
Experience with data center operations and infrastructure monitoring is preferred.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
Ability to work independently and manage multiple tasks effectively.
Proficiency in English; knowledge of Arabic is a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a skilled SAP Basis Consultant to join our team. This role will involve the administration, maintenance, and support of our clients' SAP systems, ensuring optimum performance and reliability of the SAP landscape. You will be part of a talented team dedicated to providing high-quality SAP services to our clients.
Key Responsibilities:
Install, configure, and maintain SAP environments, including development, test, and production systems.
Monitor system performance and troubleshoot issues to ensure high availability and reliability of SAP systems.
Perform system upgrades, patches, and enhancements as necessary.
Utilize SAP tools for transport management and client administration.
Implement and manage system backups and recovery plans to safeguard client data.
Collaborate with functional teams to support new system implementations and migrations.
Maintain comprehensive documentation of system configurations, procedures, and changes.
Participate in on-call support rotations to address urgent system issues as they arise.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 3-5 years of experience in SAP Basis administration.
Strong understanding of SAP installations, configurations, and system monitoring.
Familiarity with database management systems such as Oracle, SQL Server, or SAP HANA.
Experience with operating systems like Linux and Windows as they relate to SAP environments.
Good problem-solving skills and attention to detail to troubleshoot complex issues.
Ability to work collaboratively in a team environment, as well as independently when needed.
Excellent communication skills to effectively interact with clients and team members.
SAP certifications (e.g., SAP Certified Technology Associate) are preferred but not mandatory.
Willingness to learn and adapt to new SAP technologies and best practices.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dammam, Saudi Arabia
As a Network Engineer specializing in F5 L2 (Application Delivery) at Müller's Solutions, you will be responsible for managing and optimizing our application delivery infrastructure using F5 technologies. You will play a key role in designing, implementing, and maintaining F5 load balancers and associated services to ensure high availability, performance, and security of applications across the network.
Key Responsibilities:
Design, deploy, and manage F5 load balancers (LTM, ASM, APM) to facilitate efficient application delivery and traffic management.
Monitor application performance and analyze traffic patterns to optimize load balancing strategies and enhance user experience.
Troubleshoot and resolve issues related to application delivery, ensuring minimal impact on service availability.
Collaborate with development and operations teams to configure and support application delivery services and integrate them with existing infrastructure.
Implement security measures, such as Web Application Firewall (WAF) features, to protect applications from cyber threats.
Maintain up-to-date documentation for F5 configurations, processes, and troubleshooting guides.
Stay current with industry trends and best practices in application delivery and F5 technologies to continuously improve solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in network engineering with a focus on application delivery and F5 technologies.
Strong knowledge of F5 products, including LTM, APM, and ASM configuration and management.
Experience with networking protocols and technologies (TCP/IP, HTTP/HTTPS, DNS, and SSL).
Ability to troubleshoot complex application delivery issues effectively and efficiently.
Knowledge of scripting languages (e.g., Tcl, Python) for automation and customization of F5 configurations is a plus.
Excellent analytical and problem-solving skills to identify and resolve performance issues.
Strong communication and interpersonal skills to work effectively with cross-functional teams.
Preferred Qualifications:
Relevant certifications such as F5 Certified Administrator (F5-CA) or similar credentials.
Experience with application monitoring tools and network performance analysis tools.
Familiarity with cloud-based application delivery solutions.
Knowledge of security best practices related to application delivery.
Experience working in an Agile or DevOps environment is a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Cairo, Egypt
Eram Talent, a leading Talent Acquisition Company, is seeking An experienced Electrical Engineer with a strong background in design reviews, material installation, site supervision, and quality inspections for the electrical components of major building rectification and upgrade programs. This role demands a high level of expertise in the design, execution, testing, and commissioning of complex electrical systems. The ideal candidate will ensure stringent adherence to design criteria, codes, and industry standards at every stage of the project life cycle.
Responsibilities:
Perform design reviews of design packages, providing constructability insights as needed to the Design & Engineering team or consultants.
Review and coordinate shop drawings, and as-built drawings across multiple trades and disciplines.
Supervise and inspect electrical work, providing day-to-day monitoring of project progress within the project scope.
Perform QA/QC inspections to identify nonconforming work, issuing periodic reports to track quality metrics.
Respond to contractor requests for inspections, technical queries, and site clarifications, coordinating with the project management team to issue field directives as necessary.
Verify quantities and work progress to ensure accuracy in completed work calculations.
Coordinate and resolve electrical design issues that, arise during construction, working closely with all stakeholders, including contractors, to ensure alignment within the project scope.
Support technical decision-making on electrical systems, providing expertise to address design or installation challenges.
Assist in the installation, troubleshooting, and repair of electrical systems as needed.
Offer technical knowledge and guidance on the operation of electrical distribution systems.
Lead commissioning, startup, and adjustments of electrical systems and components, ensuring proper function.
Investigate and resolve complaints related to code violations, addressing issues promptly.
Monitor project progression via an approved schedule to ensure adherence to timelines and milestones.
Document deficiencies and corrective actions by photographing conditions before and after rectification.
Maintain comprehensive records and daily updates to the project track sheet.
Develop Project Charters outlining project scope, budget, and schedule to guide project planning and execution.
Work in partnership with other FM teams, IT, HSE, and stakeholders as needed, with transparency.
Be user-centric, building trust and strong relationships with customers, providing options, solutions and choices to meet their needs.
Requirements
Bachelor's degree in Electrical Engineering or a related discipline
A minimum of 5 years of experience in electrical design engineering
Minimum of 5 years of experience in verifying design against construction, QA/QC, material specification, Electrical Systems commissioning
Perform design reviews of design packages, providing constructability insights as needed to the Design & Engineering team or consultants.
Proficient in electrical design software and tools (e.g., AutoCAD, EPLAN, ETAP)
Strong understanding of electrical codes, standards, and regulations
Experience designing electrical systems for industrial or commercial applications
Exceptional problem-solving and analytical capabilities
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced and collaborative work environment
Benefits
Salary is not a constraint ,company is looking for right candidate .
Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia
This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment. The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows.
Key Responsibilities:
Role Overview
This position operates continuously throughout the year to deliver comprehensive support for the enterprise server landscape. The individual will be responsible for the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is critical in ensuring system stability through daily operational tasks, patching, monitoring, and troubleshooting, while also providing support for SAP environments hosted on Windows.
Areas of Responsibility
Key Accountabilities
Strategic Management
Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations.
Operations Management
Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters (e.g., Server 2012, 2016). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform. Consistently review system logs and OS behavior to proactively monitor performance and resolve any issues.
People Management
Build Relationships
Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, as well as manage scheduled maintenance.
Process Improvement & Knowledge Management
Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM). Offer guidance for automation processes within the Microsoft Orchestrator environment. Develop and maintain both technical and detailed design documentation, as well as operational documentation. Create, manage, and delete user/group accounts, and enforce account policies. Raise and oversee support tickets with Microsoft, including troubleshooting, log collection, and follow-up activities.
Requirements
Requirements:
Degree:
Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
Years of Experience:
3-5+ years of experience in enterprise Windows Server administration.
Technical Skills:
Proficient in Windows Server (2012, 2016+) and Windows Clustering. Extensive experience with Microsoft System Center (SCOM, SCCM), and knowledge of Microsoft Orchestrator for automation tasks. Familiarity with supporting SAP, SAP HANA, or SAP S/4HANA on Windows platforms. Skilled in operating system installation, monitoring, troubleshooting, and patch management. Experience managing Active Directory, user account configurations, and group policies.
Generic Skills:
Capability to function in a 24/7/365 shift-based work environment. Strong documentation abilities for both design and operational processes. Excellent skills in collaborating with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).
Decision Making Authority:
Empowered to install, configure, patch, and maintain all Windows server systems and clusters. Accountable for daily operations, monitoring, and troubleshooting in the Windows environment. Authorized to create and manage user/group accounts and policies. Responsible for overseeing the full lifecycle of vendor support tickets with Microsoft.
Preferred Qualifications:
Familiarity with virtualization technologies (such as VMware or Hyper-V).
Understanding of network fundamentals and protocols (TCP/IP, DNS, DHCP).
Knowledge of system backup and recovery solutions.
Detail-oriented and organized approach to managing tasks and documentation.
Passion for technology and eagerness to stay updated on industry trends.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia
This position functions around the clock, 24/7/365, to deliver extensive support for the enterprise RHEL server environment. The role involves the installation, configuration, management, operation, and maintenance of all RHEL server systems and RHEL Clusters (including Pacemaker). It is essential to ensure system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that operate on RHEL.
Key Responsibilities:
Install, configure, and manage Linux servers and applications to ensure optimal performance and high availability.
Monitor system performance, perform routine maintenance, and apply updates as needed.
Identify and resolve issues related to the operating system, hardware, and network configurations.
Implement and enforce security best practices within Linux environments, including firewalls, user permissions, and file integrity measures.
Assist in the deployment and management of applications hosted on Linux servers.
Document system configurations, procedures, and troubleshooting documentation for reference by the team.
Support backup and recovery processes to maintain data integrity and availability.
Collaborate with development teams to enhance deployment processes and ensure effective integration of Linux applications. Ensure that all RHEL systems are managed in accordance with vendor recommendations and security best practices, while also maintaining compliance with NCA, NIC, and SEC Cybersecurity regulations.
Contribute to the management of the operating system lifecycle, including planning for version upgrades and decommissioning.
Install, configure, manage, operate, and maintain RHEL server systems and clusters (e.g., RHEL 7, 8, 9). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Manage RedHat HA Extension (PACEMAKER) clusters and support SAP, SAP HANA, and SAP S/4HANA environments on the RHEL platform. Regularly review system logs and OS behavior to proactively monitor and address potential issues.
Build strong relationships with the ERP, application, database, and web hosting teams for daily support, troubleshooting, and scheduled maintenance activities.
Manage and maintain client agents for server monitoring (SCOM, AppDynamic) and server management (SCCM). Create and maintain technical and detailed design documentation, as well as technical operation documentation. Create, maintain, and delete user/group accounts and implement account policies. Raise and manage support tickets with RedHat, including troubleshooting, log collection, and follow-up.
Requirements
Requirements:
Degree:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Years of Experience:
3-5+ years of practical experience in Linux System Administration (RHEL/CentOS) in an enterprise context.
Special Technical Skills:
Proficient in RHEL (versions 7, 8, 9) and RHEL Clustering (Pacemaker). Extensive experience in supporting SAP/SAPHANA on RHEL. Demonstrated ability in the installation, monitoring, troubleshooting, and patch management of operating systems. Experience in managing user and group accounts. Familiarity with monitoring solutions such as SCOM/AppDynamics and management tools like SCCM.
Special Generic Skills:
Capability to work in a 24/7/365 shift environment. Excellent documentation skills, including design and operational documentation. Strong teamwork abilities for effective collaboration with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).
Decision Authority Matrix:
Authorized to install, configure, patch, and maintain all RHEL systems and clusters. Responsible for daily operations, monitoring, and troubleshooting of the RHEL environment. Empowered to create and manage user/group accounts and their associated policies. Oversee the entire lifecycle of vendor support tickets for RedHat.
Preferred Qualifications:
Certifications such as Red Hat Certified System Administrator (RHCSA) or Linux Professional Institute Certification (LPIC) are a plus.
Experience with cloud services (AWS, Azure) for deploying and managing Linux applications.
Familiarity with configuration management tools (e.g., Ansible, Puppet).
Ability to manage multiple priorities and projects in a fast-paced environment.
Strong communication skills to work effectively with remote teams.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a skilled VMware vRealize Automation Specialist, exclusively for Saudi Nationals. In this position, you will leverage your knowledge of VMware technologies to oversee and automate our cloud infrastructure, ensuring both efficiency and performance. You will be instrumental in the design, implementation, and support of our vRealize Automation projects, assisting organizations in streamlining operations and enhancing their IT resource management.
The role operates on an 8x5 schedule with on-call support and entails designing, developing, and managing the cloud automation platform utilizing VMware vRealize Automation (vRA). This position emphasizes automating the provisioning of infrastructure, creating a centralized service catalog, and integrating with Infrastructure as Code (IaC) and DevOps tools to expedite service delivery.
Responsibilities:
Design and develop vRealize Automation solutions tailored to fulfill client requirements.
Oversee and maintain vRealize Automation environments, including handling upgrades and patches.
Utilize vRealize Automation to streamline the provisioning of virtual machines, containers, and applications, minimizing the need for manual intervention. Automate intricate workflows and processes, such as application deployment, configuration management, and lifecycle management.
Promote collaboration between development and operations teams by incorporating vRA with DevOps tools and methodologies.
Enhance infrastructure efficiency and automate IT service delivery utilizing VMware tools.
Work alongside cross-functional teams to establish policies and procedures concerning automation.
Diagnose issues related to VMware environments and deliver effective solutions.
Document processes, configurations, and best practices to facilitate knowledge sharing.
Keep abreast of the latest trends and advancements.d advancements in VMware technologies.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
A minimum of 3 years of experience with VMware vRealize Automation or similar VMware solutions.
In-depth understanding of virtualization technologies and cloud computing principles.
Holder of VMware Aria Automation: Install, Configure, Manage [V8.10] certification. Proficient in programming and scripting languages such as Python, Bash, and PowerShell. Experienced with Infrastructure as Code (IaC) tools like Terraform and Ansible. Familiar with Continuous Integration/Continuous Deployment (CI/CD) pipelines (e.g., Jenkins, GitLab CI). Knowledgeable in containerization and orchestration technologies (Docker, Kubernetes). Experienced with Git and version control systems.
Authorized to create and implement automation workflows for provisioning. Tasked with building and maintaining the vRA service catalog. Authorized to integrate vRA with third-party IaC and CI/CD tools. Responsible for automating intricate lifecycle management processes.
Availability for 8x5 work hours and on-call support. A strong automation-centric approach. Exceptional collaboration abilities for partnering with development and operations teams.
Experience in using scripting languages (e.g., PowerShell, Python) for automation purposes.
Skilled in configuring and managing VMware vSphere environments.
Understanding of IT service management concepts and practices.
Strong troubleshooting and problem-solving capabilities.
Excellent communication skills, capable of functioning effectively within a team setting.
Saudi National status is required for this position.
Preferred Qualifications:
Relevant VMware certifications (e.g., VCP, VCAP) are preferred.
Familiarity with networking and storage technologies in virtual environments.
Experience with cloud management platforms and integrations is advantageous.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a skilled VMware vRealize Automation Specialist, exclusively for Saudi Nationals. In this position, you will leverage your knowledge of VMware technologies to oversee and automate our cloud infrastructure, ensuring both efficiency and performance. You will be instrumental in the design, implementation, and support of our vRealize Automation projects, assisting organizations in streamlining operations and enhancing their IT resource management.
The role operates on an 8x5 schedule with on-call support and entails designing, developing, and managing the cloud automation platform utilizing VMware vRealize Automation (vRA). This position emphasizes automating the provisioning of infrastructure, creating a centralized service catalog, and integrating with Infrastructure as Code (IaC) and DevOps tools to expedite service delivery.
Key Responsibilities:
Design and develop vRealize Automation solutions tailored to fulfill client requirements.
Oversee and maintain vRealize Automation environments, including handling upgrades and patches.
Utilize vRealize Automation to streamline the provisioning of virtual machines, containers, and applications, minimizing the need for manual intervention. Automate intricate workflows and processes, such as application deployment, configuration management, and lifecycle management.
Promote collaboration between development and operations teams by incorporating vRA with DevOps tools and methodologies.
Enhance infrastructure efficiency and automate IT service delivery utilizing VMware tools.
Work alongside cross-functional teams to establish policies and procedures concerning automation.
Diagnose issues related to VMware environments and deliver effective solutions.
Document processes, configurations, and best practices to facilitate knowledge sharing.
Keep abreast of the latest trends and advancements.d advancements in VMware technologies.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
A minimum of 3 years of experience with VMware vRealize Automation or similar VMware solutions.
In-depth understanding of virtualization technologies and cloud computing principles.
Holder of VMware Aria Automation: Install, Configure, Manage [V8.10] certification. Proficient in programming and scripting languages such as Python, Bash, and PowerShell. Experienced with Infrastructure as Code (IaC) tools like Terraform and Ansible. Familiar with Continuous Integration/Continuous Deployment (CI/CD) pipelines (e.g., Jenkins, GitLab CI). Knowledgeable in containerization and orchestration technologies (Docker, Kubernetes). Experienced with Git and version control systems.
Authorized to create and implement automation workflows for provisioning. Tasked with building and maintaining the vRA service catalog. Authorized to integrate vRA with third-party IaC and CI/CD tools. Responsible for automating intricate lifecycle management processes.
Availability for 8x5 work hours and on-call support. A strong automation-centric approach. Exceptional collaboration abilities for partnering with development and operations teams.
Experience in using scripting languages (e.g., PowerShell, Python) for automation purposes.
Skilled in configuring and managing VMware vSphere environments.
Understanding of IT service management concepts and practices.
Strong troubleshooting and problem-solving capabilities.
Excellent communication skills, capable of functioning effectively within a team setting.
Saudi National status is required for this position.
Preferred Qualifications:
Relevant VMware certifications (e.g., VCP, VCAP) are preferred.
Familiarity with networking and storage technologies in virtual environments.
Experience with cloud management platforms and integrations is advantageous.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia
Join our team at Müller's Solutions as a Network Monitoring Analyst (ACI/F5 L1) dedicated to supporting our network infrastructure in Saudi Arabia. This position is exclusively for Saudi Nationals and focuses on Providing foundational (L1) support for the SEC Data Center and Cloud Networks, with a specific focus on Cisco ACI and F5 load balancing technologies. This role operates on an 8x5 schedule with on-call responsibilities, focusing on monitoring, initial fault management, incident registration, and escalation to senior support teams.
Key Responsibilities:
Oversee the performance and health of the network utilizing Cisco ACI and F5 technologies, proactively identifying and addressing issues as they arise.
Deliver first-level support for network-related incidents and service requests, ensuring prompt resolution and minimal impact on operations.
Work in collaboration with engineering teams to facilitate the deployment and management of network configurations and policies.
Regularly analyze network traffic and performance metrics to enhance system functionality.
Record network operations, incidents, and resolutions for compliance purposes and future reference.
Support network security by monitoring and addressing potential threats or vulnerabilities.
Keep informed about best practices, trends, and technologies pertinent to application networking and monitoring.
Actively monitor infrastructure alarms for ACI and F5 systems, performing initial fault management, which includes basic isolation, restoration, and notifications. Log issues identified through monitoring or reported by other teams.
Engage in remediation activities according to established support guidelines and Standard Operating Procedures (SOPs). Create, assign, and aid in the resolution of daily Level 1 incidents. Document known fault types in the knowledge base.
Adhere to all essential operational processes, including fault/incident management, performance monitoring, and change control. Monitor network performance and assist in troubleshooting basic network issues.
Collaborate closely with the monitoring tools team to optimize and contextualize infrastructure alarms. Communicate complex issues and escalate them to Level 2/3 engineers for resolution.
Requirements
Requirements:
Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field.
1-2 years of experience in network monitoring or support roles, preferably with Cisco ACI and F5 technologies.
Ability to work 8x5 and provide on-call support. Strong attention to detail and ability to follow defined procedures (SOPs). Good communication skills for escalating issues and collaborating with teams. Good documentation skills.
Basic understanding of networking principles, TCP/IP, and application delivery functionality.
Familiarity with network monitoring tools and services.
Strong troubleshooting skills with the ability to analyze and resolve technical issues.
Good communication and collaboration skills to work effectively within a team.
Must be a Saudi National.
Preferred Qualifications:
Experience with load balancers, firewalls, and application performance management tools.
CCNA or similar networking certification is a plus.
Knowledge of ITIL practices is beneficial.
Willingness to learn and adapt to new technologies and methodologies in network monitoring.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a talented Containerization Platform Engineer to join our innovative team. In this role, you will be responsible for supporting containerized applications, implementing security best practices, developing automation, and monitoring performance to ensure smooth, secure, and efficient operation. Operates 24x7x365 to assist in the deployment, configuration, and management of containerization platforms (e.g., Docker, Kubernetes).
Key Responsibilities:
Design and implement containerization strategies using technologies such as Docker and Kubernetes.
· Implement security best practices for containerization environments, including image security, network security, and access control. Conduct security assessments and audits to identify and remediate vulnerabilities.
Support the deployment and configuration of containerization platforms, ensuring the correct setup of containerized applications in accordance with best practices for performance and security. Provide technical assistance to users, developers, and operations teams. Address and resolve issues related to containerized applications, networking, storage, and orchestration.
Design and maintain CI/CD pipelines to automate the deployment of containerized applications.
Serve as the primary technical contact for application and DevOps teams utilizing the platform.
Monitor and enhance container performance and resource utilization.
Evaluate the performance of containerized environments to identify performance bottlenecks and improve resource allocation. Implement monitoring tools to track container health, performance metrics, and logs. Create automation scripts and tools for managing environments, deploying applications, and scaling resources. Establish CI/CD pipelines to streamline the build, test, and deployment workflows. Generate and update documentation, guides, and knowledge base articles.
Guarantee the high availability and scalability of containerized applications.
Work closely with development teams to create optimized container images and enhance application deployment.
Diagnose and resolve issues related to containerized environments.
Collaborate with Level 2 support teams (Operating Systems, Network, Storage) to tackle underlying infrastructure challenges.
Document processes and architecture thoroughly.st practices for container management.
Stay current with the latest trends and technologies in containerization and cloud services.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Hands-on experience with containerization technologies, preferably Docker and Kubernetes.
A minimum of 1-2 years of direct, hands-on experience with Kubernetes or OpenShift is essential.
3-5 years of experience in a relevant role within DevOps, Cloud, or Systems Engineering is preferred.
A solid grasp of microservices architecture and deployment methodologies is required.
Experience with cloud platforms, including AWS, Azure, or Google Cloud, is necessary.
Proficiency in scripting languages such as Python or Bash for automation purposes is required.
Familiarity with Infrastructure as Code (IaC) tools like Terraform or Ansible is an advantage.
Exceptional troubleshooting skills and the ability to thrive in a fast-paced environment are critical.
Strong communication abilities and experience in collaborative work across teams are essential.
Work together with L2 teams (Operating System, Network, Storage) to address fundamental infrastructure challenges.
Monitor the performance of containerized environments to detect bottlenecks and optimize resources. Implement monitoring tools for container health, performance metrics, and logging. Create automation scripts and tools for managing environments, deploying applications, and scaling resources. Establish CI/CD pipelines to automate build, testing, and deployment processes. Develop and maintain documentation, user guides, and knowledge base articles.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin AI platform and AI agent.
As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.
This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.
What will I be doing?
Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platform or AI agent and be accountable for its vision, strategy, and impact.
Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Fin platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.
What skills do I need?
Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.
Why you'll love it here
You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
You’ll have real autonomy, real impact, and real responsibility.
You’ll help build the next generation of customer service through the power of AI.
You’ll help shape the future of AI PM craft at Fin.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Cairo, Egypt; Casablanca, Morocco
Müller's Solutions is on the lookout for a talented Microsoft Dynamics ERP Technical Consultant to join our team. In this role, you will leverage your technical expertise in Microsoft Dynamics ERP systems to support our clients in implementing, customizing, and optimizing ERP solutions tailored to their business requirements. You will be responsible for the end-to-end technical implementation of Microsoft Dynamics ERP applications, ensuring they meet the functional needs of our clients while adhering to best practices.
Responsibilities:
Implement, customize, and support Microsoft Dynamics ERP solutions, ensuring seamless integration with existing business processes.
Collaborate with business analysts and functional consultants to translate business requirements into technical specifications for Microsoft Dynamics ERP.
Develop and maintain technical documentation, including system configurations, customizations, and integration processes.
Conduct system testing, troubleshooting, and resolve technical issues to ensure optimal performance of the ERP system.
Provide training and support to end-users to maximize the effectiveness of the implemented system.
Stay updated on the latest Microsoft Dynamics technologies and industry trends to provide innovative solutions to clients.
Engage in project management activities including planning, execution, and monitoring of ERP implementation projects.
Requirements
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
A minimum of 4 years of experience working with Microsoft Dynamics ERP, specifically in technical consultancy roles.
Strong understanding of Microsoft Dynamics 365, Finance and Operations or another Dynamics ERP module.
Proficiency in X++, C#, JavaScript, and other relevant programming languages.
Experience with integrations and data migration using Microsoft integration tools and technologies such as Azure, Logic Apps, or Power Automate.
Familiarity with SQL server database management and reporting services.
Excellent problem-solving skills and attention to detail.
Effective communication and interpersonal skills, with the ability to work collaboratively with clients and team members.
Project management experience in ERP implementations is a plus.
Relevant Microsoft certifications are preferred but not mandatory.
УдалённоCairo, Egypt; Casablanca, Morocco
ОфисMunich
ОфисseniorKuala Lumpur
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УдалённоКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
Dammam, Saudi Arabia
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Cairo, Egypt
Dammam, Saudi Arabia; Riyadh, Saudi Arabia
УдалённоRiyadh, Saudi Arabia; Dammam, Saudi Arabia