Вакансии

Location: Milan Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 950+ Mollies across 14+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact As Implementation Manager, you'll own the post-sales integration phase for Mollie's largest and most complex deals, guiding merchants from handover through testing to go live. You'll run kickoffs with internal and external stakeholders, set go live dates, keep progress on track, and coordinate testing and feedback along the way. You'll work closely with colleagues across sales, product and engineering, as well as with merchants directly, keeping everyone aligned as deals move toward launch. This function is newly formed, so you'll have real influence over how the role and its processes take shape, bringing in your own experience rather than following a fixed playbook. The role is also more technical than it might first appear: you'll get close to the real world edge cases and issues that surface once a solution meets implementation reality, giving you hands on technical exposure without needing a payments or engineering background going in. You'll be part of the team's expansion into new markets, starting with Italy. Your work protects revenue by keeping live dates on track, and it supports how Mollie scales delivery more broadly, building a structured, dedicated integration phase for its biggest deals. You'll report to Jan-Jaap van Helden. What you'll ship - Own the post sales integration phase for Mollie's largest and most complex deals, from handover through testing to go live - Run kickoffs with internal and external stakeholders, setting go live dates and keeping progress on track - Organise and track testing, raising issues and feedback as they surface - Coordinate across sales, product and engineering colleagues, as well as with merchants directly, to keep everyone aligned - Keep agreed go live dates on track, since delays mean missed revenue - Maintain documentation and playbooks that make delivery predictable and scalable What you'll bring - Up to 3 years of experience in ecommerce or payments, in a similar role - Fluent in Italian and English, since this role supports the Italian market and works directly with local merchants - Strong organisational and structuring skills, with solid project management ability - Genuine technical interest and the ability to understand technical concepts such as APIs, since this role gets close to the edge cases that surface once a solution meets reality - An ownership mindset, taking charge of the implementation process rather than reacting to it, while staying flexible within agreed roles and processes - Honest, open communication style with a genuine, trustworthy manner, including a strong track record collaborating with pre-sales teams and handling conflict at handover - Payments or ecommerce experience, or familiarity with the ecosystem, is a strong plus though not required Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie is really like. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day. AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

Location: Berlin Workplace: OnSite ABOUT PEEC AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. ABOUT THE ROLE Peec AI is building the data plane for AI visibility: millions of chats, scrapes, citations, sources, model responses, and customer-facing insights running through a fast-moving backend. This role is for an engineer who wants to own the systems behind that. You will not just add endpoints or close tickets. You will make our scraping, chat-processing, source-ingestion, and analytics infrastructure more reliable, cheaper, faster, and easier for the rest of the team to reason about. The best fit looks like someone who can debug a provider outage in the morning, design a better queueing model before lunch, ship a TypeScript service change in the afternoon, and write the postmortem or follow-up ticket clearly enough that the next engineer immediately knows what to do. We are especially interested in people who have built or operated systems with real constraints: rate limits, flaky third-party APIs, queues, webhooks, retries, distributed locks, data migrations, observability gaps, customer pressure, and cost ceilings. WHAT WE’RE LOOKING FOR - 5+ years of backend, platform, infrastructure, or distributed systems engineering experience in a production environment. - Deep hands-on TypeScript experience. We run TypeScript services on Bun, and we care about people who can design clean, reliable backend systems rather than only write application code. - Strong understanding of queues, workers, retries, rate limits, idempotency, distributed locks, webhooks, and failure handling. - Experience operating systems under real production pressure: incidents, provider outages, customer escalations, noisy alerts, slow dependencies, and incomplete data. - Comfort with cloud-native infrastructure. Our stack includes GCP, Kubernetes, Cloud Tasks, Pub/Sub, RabbitMQ, Redis, Postgres, Firestore, ClickHouse, Prometheus, Grafana, and OpenTelemetry. - Ability to debug across layers: application code, logs, metrics, queues, provider APIs, databases, network behaviour, and deployment state. - Product-minded judgement. You can separate internal detail from customer-safe explanation, and you understand when a “small infra change” has customer, security, or cost implications. - High ownership and low ego. We want people who take responsibility for ambiguous systems, ask sharp questions, and make the team better through clear thinking and kindness. - A bias toward durable fixes. You do not stop at “restart the pod” if the real issue is retry amplification, missing backpressure, an unsafe parser assumption, or a provider limit we do not model. TECH STACK - Languages: TypeScript, Python - Runtime/frameworks: Bun, Elysia, Node-compatible services - Cloud/infrastructure: GCP, Kubernetes, Cloud Tasks, Pub/Sub, Firebase/Firestore, Postgres, ClickHouse, Redis, RabbitMQ - Observability: Prometheus, Grafana, OpenTelemetry, structured logging - Product/data domain: LLM chats, AI search, source scraping, citation extraction, provider integrations, customer-facing analytics - AI/model providers: OpenAI, Anthropic/Claude, Perplexity, Gemini, Google AI Mode / AI Overview, plus scraping/provider APIs around them WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups - Regular team events and off-sites - Aggressive equity compensation package - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: Kampala, Uganda Who We Are! 🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: Introducing an employment-focused school subject into secondary and Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women. To date, more than 850,000+ young people have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, driving positive outcomes on income, employment, gender equity, family planning and sexual and reproductive health, and educational attainment. Educate! is already East Africa’s largest employment and youth skills provider, and we’re on an exciting journey to impact millions more in the years ahead. Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. We have been backed by top foundations such as Imaginable Futures , Livelihood Impact Fund ,  Jack Dorsey’s #startsmall , CIFF and Echidna Giving . Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award , and has been highlighted by the World Bank’s S4YE's Impact Portfolio , an Al Jazeera documentary , BBC , The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator . In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work. Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. Good to note: To Our Awesome Applicants! 🚀💫 We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply. Position Overview Educate!, the largest youth skills service provider in East Africa, is seeking a Senior QA Engineer to join our ambitious and cross-functional Technology team. We are looking for a quality-obsessed engineer who is passionate about ensuring our technology products deliver reliable, impactful experiences for the youth we serve. In this role, you’ll be the driving force behind quality across our products—partnering closely with the Product Owner to define what “done” looks like, owning hands-on QA review, and helping our engineering team build a culture where quality is everyone’s responsibility. You’ll establish QA standards from the ground up, evaluate and implement end-to-end testing tools, and embed automated testing into our development pipelines. This is a high-impact role on a growing Technology team. You’ll join a motivated, passionate, overachieving international team with a vision to design solutions that will impact millions of youth annually across Africa. You are the right fit for this role if you: Are passionate about building reliable, high-quality technology product Take ownership of quality and hold yourself and others to a high bar Are collaborative and thrive working closely with product and engineering stakeholders Have independently driven QA practices and testing strategy in a team Have a proactive mindset—you see gaps in quality and take initiative to address them What You’ll Do🌟 Review & Release Readiness Partner with the Product Owner to define acceptance criteria, validate feature completeness, and ensure releases meet quality standards before they reach the youth we serve. This is the primary focus of the role. Collaborate with the Product Owner to establish a shared definition of “done” for features and releases Perform hands-on exploratory, functional, and regression testing of new features and bug fixes Triage, document, and verify bugs throughout the sprint cycle Provide a final quality sign-off before code is deployed to production Communicate release readiness and surface risks to the team in a timely manner QA Standards & Strategy Define and document testing standards, methodologies, and quality benchmarks for the engineering team. Build the QA playbook so that quality is repeatable, scalable, and not dependent on tribal knowledge. Establish test plans, test case templates, and acceptance criteria standards Define severity and priority frameworks for bug classification Document QA processes and best practices for the team to follow Continuously improve QA processes based on retrospectives and release outcomes E2E Testing Tooling & Framework Selection Evaluate, recommend, and implement the right end-to-end testing tools and frameworks based on the team’s automation maturity, technical stack, and maintenance capacity. Research and compare E2E testing frameworks based on team needs and product requirements Assess the appropriate level of automation given the team’s size, velocity, and technical constraints Drive adoption of selected tools and provide guidance to engineers on writing E2E tests Own the E2E test suite and ensure it remains reliable, maintainable, and valuable Testing Infrastructure & Developer Accountability Support the integration of automated tests into CI/CD pipelines and hold the engineering team accountable for writing and maintaining their own unit and integration tests. Quality is a team effort—this function ensures it stays that way. Integrate automated test suites into CI/CD pipelines to run on every commit, PR, or deploy Define and track test coverage expectations for unit and integration tests Review test plans and advocate for testability in code reviews and architecture discussions Establish quality gates that prevent untested or undertested code from reaching production Develop quality assurance procedures in collaboration with the Product Owner and development team Who You Are 🦸‍♀️🦸‍♂️ Bachelor’s degree in Computer Science, Information Technology, or any other Technology-related course, and a minimum of 5 years of work experience in a QA or Software Quality Engineering role Strong hands-on experience with both manual and automated testing methodologies Experience evaluating and implementing E2E testing frameworks Familiarity with CI/CD tools and integrating automated tests into deployment pipelines Experience defining QA standards, test plans, and quality processes for a team Excellent collaboration and communication skills, particularly with product and engineering stakeholders Experience working with program delivery and data collection platforms such as USSD, SMS, WhatsApp, etc. is a plus Basic knowledge of project management tools such as JIRA or equivalent Experience working with a startup is a plus Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here What We Offer A vibrant, mission-driven environment with a supportive and fun team. Competitive salary based on experience. Learning & growth opportunities Application Process : Rolling basis, interviews happening soon! Terms Location is based in Kampala, Uganda Our Culture & Tenets(Values) 🌱 We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress. Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. We’re committed to ensuring all candidates are screened for child and youth safety . As part of the process, candidates must successfully complete our standard background verification and safeguarding review in accordance with local legal standards . Educate! reserves the right to withdraw an offer of employment if any screening results indicate potential risks to youth.

Location: European Union Workplace: Remote About the Role Playson is a leading online gaming supplier with worldwide recognition, founded in 2012. We offer complete gaming solutions based on the latest technologies and detailed market analysis for leading iGaming operators. We're looking for a Content Manager to join our Game Tribe and help transform how we create, implement and manage content across our portfolio of slot games. This is an exciting opportunity for someone who combines strong content management skills with technical knowledge, a passion for AI and a drive to improve existing processes through automation. You'll take ownership of game-related content throughout the development lifecycle, from creating game rules and documentation to implementing content directly into game clients, managing localisation and ensuring accuracy across multiple markets. Beyond traditional content management, you'll play a key role in introducing AI-powered solutions, developing automation tools and improving technical workflows to reduce manual effort, increase efficiency and streamline content delivery. Working closely with Product Owners, Developers, Game Designers and other cross-functional teams, you'll identify opportunities to automate repetitive tasks, solve technical challenges independently and contribute to the continuous improvement of our content management processes. We're looking for someone who is technically curious, proactive and comfortable experimenting with new technologies. Someone who doesn't just follow existing processes but actively looks for smarter ways to get things done. Key Responsibilities - AI & Automation: Identify opportunities to automate repetitive content management tasks, developing and implementing AI-powered tools, scripts and workflows that improve efficiency, accuracy and scalability. - Technical Content Implementation: Take ownership of implementing game rules, texts and UI content directly into game clients, working with structured file formats such as JSON and XML and resolving straightforward technical challenges independently. - AI-Assisted Development: Leverage AI technologies and coding assistants to develop scripts, generate and improve code, build practical solutions and optimise existing content workflows. - Code Quality & Validation: Review, test and validate AI-generated code and technical solutions, ensuring they are reliable, maintainable and aligned with established development standards. - Game Content Creation: Create accurate and engaging English content for game rules, paytables, previews, feature descriptions and UI elements, translating complex game mechanics into clear explanations. - Localisation Management: Coordinate multilingual content and translations through localisation platforms, ensuring accuracy, consistency and compliance with technical and market requirements. - Workflow Optimisation & Quality Assurance: Analyse existing processes, identify inefficiencies and introduce automated solutions to reduce manual effort, minimise errors and improve content validation. - Game Documentation & Compliance: Create and maintain game documentation, support game and feature naming, and ensure content meets relevant regulatory and market requirements. - Cross-Functional Collaboration: Work closely with Product Owners, Developers, Mathematicians and Designers to ensure content is accurately created, implemented, tested and delivered throughout the game development lifecycle. - Continuous Improvement & Ownership: Proactively explore emerging technologies, take ownership of content-related activities and drive technical improvements that enhance team productivity and reduce unnecessary developer dependency. Requirements - Experience in content management, technical content implementation, workflow automation or a related role, ideally within iGaming, gaming or a software-driven environment. - Good understanding of JavaScript, with the ability to read, understand and modify code, evaluate AI-generated solutions and implement straightforward technical changes independently. - Practical experience using AI tools, such as ChatGPT, Claude, Gemini or AI coding assistants, to generate code, solve technical challenges and improve existing workflows. - Hands-on experience developing scripts, automation tools or technical solutions that streamline processes, reduce repetitive tasks and improve operational efficiency. - Confidence working with JSON, XML, HTML. - Understanding of basic programming concepts, code quality and development conventions, with the ability to troubleshoot issues and recognise when developer support is required. - Familiarity with code editors or development environments such as VSCode, WebStorm or Cursor, and a willingness to learn new technical tools. - Excellent written English, with strong attention to detail and the ability to create clear, accurate and engaging game-related content. - Strong analytical thinking, problem-solving skills and the ability to independently manage technical challenges, multiple priorities and project deadlines. - Proactive, curious and innovative mindset, with strong ownership, effective cross-functional communication and a genuine interest in AI, automation and continuous improvement. Nice to Have - Experience developing AI applications using OpenAI, Anthropic, Gemini or similar model APIs. - Familiarity with JavaScript or TypeScript, including the ability to read, understand and modify existing code to support content implementation, automation and workflow improvements. - Understanding of the game development lifecycle, particularly within iGaming or online slot games. - Experience working with multilingual content and localisation pipelines. What We Offer - Competitive Salary: We offer a competitive salary, subject to annual performance reviews - Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system - Flexible Schedule: We offer a flexible work schedule to accommodate your needs - Remote Work Option: Choose to work remotely, providing greater flexibility and comfort - Medical Insurance: Receive comprehensive medical insurance for both you and a significant other - Financial Support for Life Events: We provide financial support during special life events - Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays - Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary - Professional Development: Get reimbursement for professional development courses and training Recruitment Process - HR Interview - Take Home Task - Technical Interview - Final Interview

Location: Netherlands At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. Your Mission As Accounting & Reporting Manager, you will ensure accurate, timely and IFRS-compliant accounting and reporting as Catawiki continues to grow. You will strengthen the finance function through effective controls, scalable processes and a clear understanding of the story behind the figures. You will lead and develop the Accounting & Reporting team, partner with stakeholders across the organisation and ensure the financial implications of new business initiatives are appropriately captured and accounted for. What You’ll Do Lead the month-end close to ensure accurate, timely and IFRS-compliant accounting. Deliver timely monthly, quarterly and annual reporting, translating financial results into clear presentations for the Management Team, Executive Board and investors. Ensure compliance with national and local legal, accounting and regulatory requirements, keeping track of existing and emerging legislation and policies. Manage relationships with local accountants and external auditors to ensure compliance with local regulations and appropriate accounting. Improve financial processes, reporting systems and internal controls to support efficient, accurate and timely reporting as the organisation grows. Partner with internal stakeholders on cross-functional projects, ensuring the financial implications of new business initiatives are captured and appropriately accounted for. Lead and develop the Accounting & Reporting team, building its capabilities in a continuously changing environment. What You’ll Bring An academic degree in accounting and an RA, CPA or equivalent qualification. At least 8 years of successful experience in financial control and accounting within an international company and/or a Big Four accountancy firm. Strong knowledge of IFRS and the ability to apply it to accounting and reporting. Strong leadership skills, with experience developing teams and strengthening the finance function in a changing environment. Excellent written and verbal communication skills in English, with the ability to communicate effectively with teams, management and other stakeholders. A hands-on and flexible working style, with the ability to move between pragmatic execution and conceptual thinking while managing multiple projects and priorities. Strong technical proficiency and proven ability to use automation and AI tools to improve efficiency and drive innovation. How We Work Work closely with stakeholders within Finance and across teams such as HR and Tech on initiatives with cross-functional impact. We take ownership and work independently while continuing to build and develop a high-performing team. We adapt to evolving responsibilities as the organisation grows, taking on additional projects and priorities when needed. We Combine hands-on execution with broader conceptual thinking to continuously improve finance processes and ways of working. Where You’ll Be This is a hybrid role based in Amsterdam. You will work from our Amsterdam HQ a minimum of 2 days per week. Why You'll Love Working with Us Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. A culture of connection defines us . We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion ” . We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. Our Offices and Way of Working Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. Interested? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles. We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team

Location: Riga, Latvia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing You will lead your team, which you will guide, coach and develop within the frames of Wolt leadership values. To do this, you will make sure the Grocery Associates and Shift Leads have the knowledge and right tools to be able to run the store's day-to-day operations smoothly. This will include staying on top of freshness, inventory and stock management. You’ll be responsible for hiring, training, providing daily feedback and also holding 1x1s to grow the individuals, go through performance and set new goals. Day-to-day in this role you’ll: Be responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management. This means working closely with people responsible for our selection. Develop and improve the way our store operates. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with. Lead, grow and motivate the team. Creating an environment where your colleagues can do their best work and have fun while working. Instructing and training the team, by giving feedback and following up on agreed actions. Ensure that the day-to-day store tasks are done. This includes for example daily checks, cleanliness of the store and work environment safety. This also includes collaboration with local service providers. Manage shift scheduling. Monitor shrink levels and the amount of food that goes to waste. Implement changes and processes from the global team and share best practices. Make sure daily life in the store stays flexible and quickly reflects business needs Our humble expectations Leadership experience and the ability to motivate others. Experience from working in a grocery store is a plus. A fast learner with the ability to multitask. You are tech savvy. Proactive and service-minded are words that describe you. You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment. You are able to work both during the day, evenings and weekends. Data-driven and analytical, you understand data to help improve and develop. A fluent level of English and Latvian is required. What you’ll get by joining us Wolt credits cashback benefit Employee assistance program Health insurance after probation Salary for this role is 2079 EUR gross Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €2.079 — €2.599 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: London Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint - we’ve got huge goals. As an Algorithm Developer at Via, you’ll join our R&D center in London, as part of the Core R&D group, which is responsible for developing and maintaining Via’s proprietary algorithms and the services that run them in production. The position requires deep knowledge of algorithms, data structures, software engineering methodologies and best practices. You will maintain and improve current algorithms and business logic, as well as develop new technical products and systems that support the various needs we have here at Via. If you’re a developer by heart and enjoy working on large-scale algorithms in a hands-on environment, this position might be just for you! What You'll Do: Take full ownership of large and complex code base that implements Via’s core algorithm Develop and maintain multiple mission critical services Immediate impact to Via’s thousands of daily passengers and clients around the world, like making our booking application respond to users significantly faster. Work in close collaboration with devops teams and algorithms developers and researchers Who You Are: M.Sc. in Computer Science / Software Engineering / Mathematics / similar field Minimum of 3 years of hands-on industry experience in backend development (Python) Experience with DevOps in cloud infrastructure (Kubernetes, etc.) — strong advantage Experience in architecture and maintaining cloud systems — strong advantage Have a solid background in software engineering methodologies, such as git, CI/CD Fast learner: you can quickly master concepts, disciplines and methods Team player: you work well with people, as well as by yourself Pragmatic: you know how to deconstruct a problem into few smaller problems Concise: you get stuff done, in a simple, elegant way. Compensation and Benefits: Joining a global employer with over 700 mobility deployments in 50+ countries Becoming part of a company that was awarded for its commitment to social good Competitive compensation including equity A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches Comprehensive health scheme offered through AXA Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: İstanbul Office Workplace: Hybrid OUR STORY Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. ROLE OVERVIEW Technical Project Managers (TPMs) are the engine that drives our clients’ success. They are adept communicators with strong technical knowledge and a knack for problem-solving.   At Pointr, we empower TPMs to partner with clients and internal teams to deliver premier indoor technology solutions. To that end, they are comfortable operating in a flat, fast-paced organization and are energized by leveraging cutting-edge technology to create the future of indoor experiences.   At its core, this role requires the TPM to combine tactical execution skills with strategic expertise to lead cross-functional teams through multiple, often concurrent project lifecycles.   CORE RESPONSIBILITIES - As assigned, own requirements gathering, project planning, implementation, and deployment support for our global clients and partners, ensuring timely, efficient delivery and high levels of customer satisfaction. - As assigned, own ongoing support of existing customers, including upgrades, expansion, and further product integration. - Work with clients to identify and resolve mapping and wayfinding issues. Coordinate and solve these issues working closely with technical teams. - Proactively partner with commercial and technical stakeholders, regularly educating them on Pointr’s solutions and deployment process while serving as a key partner to their success - Closely collaborate with developers, designers, and deployment managers to integrate Pointr’s suite of technology with client applications - Investigate and diagnose hardware and software challenges alongside Pointr’s delivery teams to ensure solution quality and sustainability - Facilitate client status meetings to manage the scope and schedule of multiple, often concurrent deployments - Learn! Master Pointr’s product suite to better understand how clients can use our technology and, in turn, supplement our product roadmap - Engage in proactive and timely communication that consistently impresses our clients. - Value inclusivity and contribute to a culture that empowers you to show up as your authentic self   MINIMUM QUALIFICATIONS - 5+ years of IT project management or technical consultancy experience in a hardware or software company - Demonstrated ability to move in a fast-paced environment, learning on the job while juggling multiple deliveries. - Experience leading the delivery and support phases of the customer lifecycle. - A self-starter by nature with applied knowledge of agile software development processes and a strong interest in learning about indoor location technology - Like us, you're a high-performer with an exceptional record of getting things done in a fast-paced, analytical environment - Strong interpersonal skills, with the ability to solve problems and foster relationships with technical and commercial stakeholders - Process-oriented with an eye for detail and improvements - Ability to work a schedule with at least 4 days of overlap with EST (Eastern Standard Time) business hours - Full professional proficiency in written and spoken English, with the ability to communicate fluently and idiomatically   PREFERRED QUALIFICATIONS - BS or MS degree in a relevant technology or management field (Computer Science is a plus) - Experience with project management tools (Jira, Smartsheet, Google Suite, MS Office, MS Project) - Project Management Professional® (PMP) / Certified ScrumMaster® (CSM) certifications preferred   WHAT WE OFFER - Competitive base salary and potential for equity - Ability to learn in a fast-growing global tech startup - Friendly, helpful, and smart team - Flexibility to set your own schedule and agenda - Inclusive, international environment spanning 10 countries - Cozy office in Bomonti, İstanbul. - Private complementary health care - 5 days of paid leave in your first year - Company-paid parental leave   #LI-HYBRID Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.   WE SUCCEED TOGETHER Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback. We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Device Infrastructure Services owns the full lifecycle of hardware and operating systems across 1Password. The team is looking for the Staff Engineer who will lead its next chapter: a deliberate shift from legacy device management patterns towards devops and AI-enabled operations. You'll be the technical leader of this team, responsible for setting the roadmap for this transformation and making sure it gets executed. This isn't a role where you hand off a roadmap and step back: you'll be in the build alongside the team, coaching engineers and raising the ceiling on what they're capable of. If you're excited by building scalable systems, shaping the strategy behind tools the whole company depends on, and bringing out the best work in the people around you, we want to hear from you. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level, with a track record of building and managing endpoints with Gitops practices. - Demonstrate broad knowledge of enterprise endpoint management, deep operating system-level experience, and the ability to recognize patterns across a fleet and build fixes that prevent recurrence. - Practical experience using AI tools to enable or accelerate IT operations and the judgment to know where AI speeds things up versus where it introduces risk. - Proven ability to define and drive technical roadmaps, seeing around corners and balancing long-term vision with near-term execution. - Strong scripting and IaC ability (Bash, Python, and Terraform at minimum) — both writing production-quality automation yourself and reviewing others' code with a critical eye. - Deep working knowledge of enterprise security fundamentals as they apply to endpoints: encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks (SOC 2, ISO 27001, or similar). - Lead through change, collaborate effectively, and mentor engineers while maintaining a focused and impactful team environment. What you can expect: - Own the technical direction of our Device Infrastructure Services, the tooling and standards that keep ~2,000 endpoints compliant, configured, and secure. - Drive the technical direction of a DevOps operating model for the fleet — config-as-code, version control, code review, and CI/CD pipelines in place of manual console changes — and drive adoption of that model across the IT team. - Lead the adoption of responsible agentic AI across the device team, building the guardrails that decide what agents can act on autonomously and what still needs a human checkpoint. - Act as the final escalation point for high-severity endpoint incidents, including deep machine-level diagnosis on both macOS and Windows hardware. - Partner across IT, Security, and product teams building custom solutions and helping push their initiatives across the finish line. - Assess and pilot new tooling (e.g., MDM platform migrations, patch management systems) and drive build-vs-buy decisions. - Collaborate with product teams to advise on features from the perspective of a real-world enterprise device deployment, and lead Customer Zero initiatives — piloting and stress-testing our own product against our internal fleet before it reaches customers. What success looks like: - Establishing a clear 12-month roadmap for the transition to a GitOps-based operating model. - Building device health metrics and remediation standards for machine security, performance, and employee experience. - Developing our AI-assisted operations strategy, with automation milestones that balance speed, human review, security and agentic workflows. - Supporting the unpredictable release cadence of major OS vendors, and making sure those updates land safely across the org. - Bringing the team along with you — at 1Password, we Put People First. This role isn't just about leveling up what we can do technically, it's also about coaching the team along the way. USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $122,000 CAD and $172,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Mexico; Argentina; Colombia; Uruguay; Venezuela, Bolivarian Republic of We are currently assisting a growing U.S.-based B2B SaaS company in hiring an experienced HubSpot Marketing Operations Specialist to support and optimize its marketing infrastructure. The role will focus on improving the company’s CRM, marketing automation, campaign execution, lead management, and performance reporting. The ideal candidate should be able to work independently, provide strategic input, and execute directly in HubSpot with minimal training. The initial workload will be approximately 10–15 hours per week, with potential for future growth. Responsibilities Manage and optimize HubSpot CRM and Marketing Hub. Build workflows for automation, lifecycle stages, lead scoring, and inbound routing. Manage contacts, email lists, segmentation, and data hygiene. Create landing pages, forms, email campaigns, and webinar workflows. Build dashboards and reports to track funnel performance and marketing ROI. Create dynamic audiences for advertising platforms. Support WordPress-related marketing activities. Recommend process improvements and communicate directly with the client. Requirements 4+ years of hands-on HubSpot experience. Strong knowledge of Marketing Hub, CRM administration, workflows, and automation. Experience with lifecycle stages, lead scoring, routing, segmentation, and reporting. Background supporting B2B companies, preferably SaaS or software businesses. Experience working with U.S.-based clients or companies. Experience with landing pages, forms, email campaigns, and webinars. WordPress experience is preferred. Fluent English and strong communication skills. Able to work independently with minimal supervision. Available for 10–15 hours per week. Engagement Details Part-time: 10–15 hours per week Fully remote U.S.-based client Flexible schedule with U.S. business-hours overlap Independent contractor engagement Expected start within two to four weeks Compensation based on experience and fit Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Washington, DC; Richmond; New York; Miami Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Senior Sales Operations Specialist role reporting to the Chief of Staff for the CRO is a hands-on analyst role focused on supporting sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight and cross-functional collaboration. Key Responsibilities - Sales Execution: Partner with the VP of Sales, Americas, to define and implement sales strategies, forecasts, and performance metrics. - Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools. - Cross-Functional Coordination: Work closely with the ecosystem - inside sales, solution architecture, marketing, product, and customer success teams to ensure cohesive go-to-market execution. - Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment. - Stakeholder Management: Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment. Qualifications - Experience: 7+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software. - Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization. - Leadership: Ability to partner with teams, drive accountability, and navigate high-growth environments. - Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Canada, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. PlayStation Studios is the game development division of Sony PlayStation, and is responsible for developing some of the most recognisable and ambitious console games and franchises on PlayStation, including The Last of Us, Horizon, Spider-Man, God of War, Helldivers and Gran Turismo. We work with some of the best game studios in the world, and use data to help them make their games even better. We provide end-to-end analytics services for PlayStation Studios and use data to help them in the game development lifecycle. We are looking for talented people to join us in pushing the boundaries of game analytics for PlayStation games. As a Lead Analytics Developer, you’ll work in our cross-disciplinary engineering team to scale our platform, expand its reach, and help define and build the future of analytics for PlayStation games. You should have a passion for video games and a background in data or analytics engineering.  You’re looking for a fun, dynamic environment to take on new challenges. In your first six months , you will work on new title launches, and build data models to ensure efficient and consistent queries. To build these data models, you’ll work directly with game studios and data analysts to design and validate suitable in-game telemetry. You’ll also help expand our use of technologies, such as dbt and airflow, in ways that are suitable to our use cases. You will be given ownership of data models for specific games and work closely with Game Analytics team members and game studio colleagues to ensure we’re building with consistency and performance in mind. We’d love to hear from you if: You are adept at writing SQL on analytics (OLAP) databases (preferably Redshift, or similar databases) You have experience implementing and using data modelling tools such as dbt or SQLMesh You have experience in transforming business needs into data model requirements & solutions You’re excited by Big Data projects and technology, and want to gain more experience in this area You’re committed to quality as a top priority, and have an interest in repeatable, testable, destructible, test-driven database development Bonus points for: a degree in Computer Science experience with Python, AWS Glue, source control (Git, Liquibase), Airflow familiarity with AAA game development and modern console games We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $141,900 — $212,900 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render is seeking a foundational Account Manager to build and nurture relationships with our fastest growing and highest potential customers. Our product-led growth model has attracted a significant number of high-growth companies who have scaled their usage organically, and as they grow, it's critical that we evolve from just a self-service solution into a proactive business partner. This role is pivotal in demonstrating Render's long-term value and scalability, owning the commercial health of the relationship, and ensuring our customers achieve their business objectives on our platform. As the primary business owner for a portfolio of Render's most important customers, you will be responsible for understanding their strategic goals, leading commercial conversations, and driving adoption and expansion. You will proactively identify and mitigate churn risks by reinforcing our value proposition against alternatives managed platform services and hyperscalers. Working in close partnership with our Customer Engineers, you will provide a holistic experience that combines deep technical guidance, knowledge/best practices sharing and ultimately securing our position as a long-term partner in their success. WHAT YOU'LL DO - Manage a large book of ~300 commercial accounts using a 1-to-many, programmatic engagement model—delivering consistent value at scale through proactive outreach and enablement. - Build and run scalable programs that drive adoption and expansion (e.g., onboarding journeys, product education series, lifecycle campaigns, webinars/office hours, and targeted nurture motions). - Proactively share best practices, playbooks, and technical guidance in partnership with Customer Engineers—helping customers succeed through self-serve resources and repeatable workflows. - Identify and prioritize accounts for targeted, higher-touch interventions using health signals and product usage data; mitigate churn risks through timely education and clear next steps. - Own and execute contracting motions across your book, including renewals, annualization/commit motions, and standard commercial expansion—working closely with Sales, RevOps, and Legal to remove friction. - Partner cross-functionally with Product, Marketing, and Support to surface customer insights and influence the programs, content, and product improvements that will most impact scaled customers. - Track and report on program performance (adoption, retention, renewal/commit conversion, expansion) and continuously iterate based on results. - Represent Render with authenticity, curiosity, and technical credibility in every customer interaction. WHAT WE'RE LOOKING FOR - Has 5+ years of proven experience in a customer-facing role such as Account Management or Customer Success, preferably in the cloud infrastructure or developer tooling space. - Possesses a commercial mindset with a track record of successfully managing renewals, identifying expansion opportunities, and negotiating contracts - Is familiar with using product usage data or analytics to identify customer health risks and expansion opportunities. - Is a strategic thinker who can connect the dots between a customer's technical challenges and their overarching business goals. - Excels at building rapport and trust with a wide range of stakeholders from senior engineers to C-level executives. - Is savvy with product-led growth (PLG) environments and understands how to engage customers who initially adopted a product through a self-service motion. - Is a builder who thrives in ambiguity. You are energized by the opportunity to shape a new function and create processes, not frustrated by the lack of standardized playbooks. - Has a strong sense of empathy and a genuine passion for helping developers and engineering teams succeed. NICE-TO-HAVES - Background at high-performing developer-facing hyper growth tech companies. - Experience with hyperscalers and / or cloud platform solutions. - Experience helping customers migrate from hyperscalers to managed platform solutions. - Experience as a founding or early member of an Account Management or Customer Success team, with a demonstrated ability to help build playbooks and processes from the ground up. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow. Why you’ll love this role Ownership: You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users. Learning and Growth : You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment. Innovative Culture: You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to. Autonomy: You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success. User-Centric Collaboration: You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what. What you’ll do Own and Ship Features: Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages. Build for Production: Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior. Test and Review: Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk. Operate What You Build: Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it. Leverage AI: Use AI productively in daily work, validate what it produces, and understand where its limitations matter. On Call Support: Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Backend Fundamentals: Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals. Adaptability: Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language. Feature Ownership: The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time. Practical Judgment: Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling. Clear Communication: Strong written communication and effective collaboration in a remote, asynchronous environment. AI Fluency: Practical experience with AI coding tools, including the ability to review and correct what they generate. Helpful experience Production Go services, APIs, concurrency, profiling, or gRPC. Docker, Kubernetes, Helm, CI/CD, or cloud deployment. Rust, particularly for systems, security, performance, or platform work. PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows. Observability using metrics, logs, traces, dashboards, and alerts. Contributing to a modular monolith, bounded context, shared component, or independently operated service. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role As a Staff Backend Engineer, you will provide technical leadership across your team and adjacent teams, solving the highest-scope and most complex problems in your area. You will lead large, cross-cutting backend initiatives, drive our modular architecture strategy, and define the standards that let teams move faster without compromising quality, security, reliability, or operability. This is a technical leadership role that combines deep backend expertise, systems judgment, product judgment, and influence across organizational boundaries. You will work with Product, Frontend, Infrastructure, Security, Data, Engineering Managers, and engineers across product groups, bringing subject matter expertise, and you will do it without relying on formal authority. Why you’ll love this role Leverage: Your work multiplies across teams. The platforms, standards, and architectural decisions you lead determine how quickly everyone else can ship. Genuinely Hard Problems: You’ll lead the modernization of a large monolith toward modular, reusable, appropriately independent systems — at the scale of a platform used by millions of users. Influence Without Bureaucracy: You’ll shape technical direction across teams through clear written proposals and decision records, and partner with Product and Engineering leadership on platform roadmap and investment trade-offs. Frontier AI Work: You’ll lead adoption of AI-assisted and agentic engineering workflows and define the review, quality, security, and privacy guardrails that make them safe to rely on. Autonomy: You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success. What you’ll do Lead Cross-Cutting Initiatives: Lead the technical design and delivery of large backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups. Own Architecture Strategy: Drive modular backend, service, data, and platform architecture. Lead modernization of the monolith and legacy backends toward modular, reusable, and appropriately independently operated systems — while preventing fragmentation and service sprawl. Set the Standards: Define and improve standards for APIs, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability — plus the build, test, deploy, release, rollback, and production-readiness practices needed to operate modular features safely. Establish Shared Patterns: Create the patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation. Establish Go service patterns and Kubernetes operating practices where they matter to our production estate, and guide Rust adoption where it solves a real systems, security, performance, or supply-chain problem. Own What You Build in Production: Take part in on-call and incident response for the systems your teams own, act as a technical escalation point during complex incidents, and turn what you learn into architectural and operational improvements that prevent recurrence. Influence and Partner: Shape technical direction across teams without formal authority, and partner with Product and Engineering leadership on platform-level roadmap decisions and investment trade-offs. Grow Engineers: Mentor Senior and Intermediate engineers, shepherd technical debt reduction and reusable patterns that improve throughput, and raise the technical capability of the wider team. Lead AI Adoption: Lead team-level adoption of AI-assisted and agentic workflows, including the quality, security, privacy, and operational guardrails, and help engineers direct, validate, reject, and course-correct agent output. On-Call Support: Take part in on-call or operational support where your team's ownership model requires it. What you’ll bring Cross-Team Technical Leadership: A sustained record of technical leadership across more than one team or a broad product area. Deep Architecture Experience: Deep backend architecture and production experience in complex applications, services, or platforms, including scaling or governing APIs, service platforms, data systems, modular monoliths, or shared backend components. Modularization in Production: Experience modernizing a monolith or legacy backend architecture in production, and with modular architecture such as bounded contexts, package encapsulation, ports and adapters, service extraction, event-driven boundaries, or an equivalent approach. Influence Without Authority: A strong ability to create alignment through clear written proposals and decision records, so decisions are documented, understood, and adopted without constant escalation. Product Judgment: The ability to balance customer outcomes, delivery speed, technical health, reliability, and long-term platform investment. Mentorship: Experience mentoring engineers and shaping standards through code review, documentation, and example. Agentic AI Leadership: Production experience with AI-assisted or agentic engineering workflows, including the ability to evaluate and improve how a team adopts them. Helpful experience Go services and APIs at scale. Kubernetes and cloud-native operations, including deployment, scaling, observability, rollback, and production readiness. Rust adoption or production ownership for systems, security, performance, or platform components. Ruby/Rails modularization and large-monolith modernization. PostgreSQL scaling, data partitioning, queues, messaging, or distributed systems. Security-sensitive product or software supply chain engineering. Experience across SaaS, single-tenant, self-managed, or air-gapped deployment constraints. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are hiring our first Sydney-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day-to-day. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. Note: Specialists in Sydney will work 12pm to 8pm, Monday to Friday. Responsibilities Become an expert in all Anthropic products Respond to user support cases with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model and assisting consumer users at a rapid pace Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical “pager duty” during APAC hours to ensure 24/7 support for critical queries Prioritize critically and comfortably adapt to an ever-evolving product landscape Operate in ambiguity, making informed decisions even in never-before-seen situations Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products You may be a good fit if you Have experience in providing technical product support within a second-tier, escalated, or priority support team Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g., CSAT, SLA, etc.) Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution Have crisp but kind written communication skills and a deep care for the details Enjoy helping others learn about new features and complex concepts Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward Have experience contributing to the foundations of a support team. This is essential, highly valuable, but often unglamorous work, and it is particularly key for this role due to it being among the first Support hires in APAC/ANZ Are proficient at working in a technical environment and are interested in Anthropic’s products Possess a deep sense of ownership, and are excited to help us build our team! Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Technical Program Management team The Technical Program Management team at Affirm operates at the intersection of strategy, product, and engineering execution. We are versatile operators and trusted strategic partners who drive complex initiatives, design our planning engines, and architect operational frameworks that power the technology behind Affirm's business. Guided by our commitment to putting the customer first and pushing the envelope, we elevate how teams collaborate, resolve critical tradeoffs, and turn high-level vision into scalable reality. About the role We're looking for an experienced, motivated Senior Technical Program Manager to oversee high visibility planning programs for our teams and help streamline our processes for building and delivering great customer and merchant products. As our products scale in complexity to meet our accelerating business and expanding product lines, our business and technology process management practices need to scale with it. In this role, you will work closely with engineering, product, analytics, and other cross-functional teams to align efforts with goals, identify opportunities for improvement, and drive change initiatives. What you’ll do Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives Coordinate and collaborate with cross-functional stakeholders across the company to drive alignment on strategy, priorities, and key decisions. Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption Develop communication strategies to ensure critical information flows seamlessly across the organization Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization What we look for Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 8 years of proven experience managing programs, processes, and change management in a technology-focused environment Strong technical background with a deep understanding of software development processes Organized and strategic approach to collaborating across multi-disciplinary teams Obsesses over getting the details right but knows how to make tradeoff decisions Strong stakeholder management with Product, Engineering, Design, Analytics, and other cross-functional teams Track record of successfully implementing frameworks at scale and building relationships in a remote friendly culture Excellent communication, interpersonal, and consulting skills Passion and drive to change consumer finance for the better Prior experience in FinTech, Payments or Commerce is a plus. Pay Grade - L Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year: $128,000- $188,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Technical Program Management team The Technical Program Management team at Affirm operates at the intersection of strategy, product, and engineering execution. We are versatile operators and trusted strategic partners who drive complex initiatives, design our planning engines, and architect operational frameworks that power the technology behind Affirm's business. Guided by our commitment to putting the customer first and pushing the envelope, we elevate how teams collaborate, resolve critical tradeoffs, and turn high-level vision into scalable reality. About the role We're looking for an experienced, motivated Senior Technical Program Manager to oversee high visibility planning programs for our teams and help streamline our processes for building and delivering great customer and merchant products. As our products scale in complexity to meet our accelerating business and expanding product lines, our business and technology process management practices need to scale with it. In this role, you will work closely with engineering, product, analytics, and other cross-functional teams to align efforts with goals, identify opportunities for improvement, and drive change initiatives. What you’ll do Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives Coordinate and collaborate with cross-functional stakeholders across the company to drive alignment on strategy, priorities, and key decisions. Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption Develop communication strategies to ensure critical information flows seamlessly across the organization Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization What we look for Bachelor's degree in Computer Science, Engineering, or equivalent practical experience 8 years of proven experience managing programs, processes, and change management in a technology-focused environment Strong technical background with a deep understanding of software development processes Organized and strategic approach to collaborating across multi-disciplinary teams Obsesses over getting the details right but knows how to make tradeoff decisions Strong stakeholder management with Product, Engineering, Design, Analytics, and other cross-functional teams Track record of successfully implementing frameworks at scale and building relationships in a remote friendly culture Excellent communication, interpersonal, and consulting skills Passion and drive to change consumer finance for the better Prior experience in FinTech, Payments or Commerce is a plus. Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.