Location: United States- Pontiac, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs entry to mid-level break-fix & preventative maintenance. This includes but not limited to: adjusting functional parts of devices and control instruments to sustain and improve operations; repairing or replacing defective parts; reconditioning or repairing machine tools.
· Identifies needed parts, supplies, and repair items.
· Provides support and back up for other members of department as needed by leadership.
· Is aware of Maintenance Industry Standards.
· Assures compliance with 5S and housekeeping standards.
· Participates in CI activities - processes, results and cost savings.
· May be required to setup and operate simple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform basic welding tasks.
· Updates records and reviews CMMS history.
· Performs basic troubleshooting of control systems circuitry.
· Completes technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus or 18 months of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understanding of basic electrical and mechanical systems. Can perform repairs.
· Must be able to use basic hand tools.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$33.42
—
$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Remote; Canada; Kuala Lumpur; Baku; Barcelona; Berlin, Germany; Tokyo; Sydney, Australia; Seoul, South Korea; Poland; Netherlands; Cyprus; Lisbon; London, United Kingdom
Workplace: remote
About You
We are looking for a Product Owner to join the team behind Xsolla Partner Network (XPN). The role is based in the US, and we're open to strong candidates globally. Partner Network connects game publishers with content creators to drive discovery, engagement, and revenue.
XPN is a two-sided marketplace. We help publishers run creator marketing campaigns (xsolla.com/partner-network), and we give creators a way to join those campaigns, along with tools to manage and grow their channels (xsolla.com/for/creators). Each side has its own users and goals, and each shapes the other. Helping both sides succeed together is what makes this role so interesting.
You'll work closely with customers on both sides and with a collaborative team that's building something new in the creator economy. You'll bring what you learn back to the Product Director and the team, help shape where the product goes, and then work alongside design and engineering to bring it to life.
This is a hands-on role that mixes customer conversations, product definition, and day-to-day delivery. If you enjoy turning what you learn from customers into shipped features, and you like doing it with a team that moves fast and supports each other, we'd love to meet you.
About Us
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit
xsolla.com
.
Responsibilities:
Research and discovery.
Get to know both sides of the XPN marketplace: the game publishers running creator campaigns and the creators bringing those campaigns to life. Talk with customers, gather insights, and keep up with trends in the creator economy and gaming. What you learn shapes where the product goes next.
Coordinate the roadmap.
Work with the Product Director to turn insights into priorities. Bring ideas and recommendations, balance publisher and creator needs, and help build a roadmap the whole team is excited about.
Write product requirements.
Turn ideas into clear, well-scoped PRDs that give design and engineering what they need to build with confidence.
Manage delivery.
Organize the work in Jira and keep design, engineering, and QA aligned and moving from kickoff through release.
Track what matters.
Define and follow the metrics that show how XPN is working for publishers and creators, and use them to guide what we build next.
Keep everyone connected.
Be the hub for product communication. Share project status, research, and customer insights with the product team. Keep Business Development, Customer Success, and Marketing up to date on what's shipping and what it means for our partners.
Requirements:
Product experience.
3+ years in product management or product ownership, shipping software alongside a dedicated engineering team.
Customer insight.
You enjoy talking with customers and turning those conversations into insights that shape product decisions. You're comfortable serving more than one type of user and finding solutions that work for everyone involved.
Clear writing.
You write product requirements that are easy to follow and help the team get aligned quickly.
Engineering partnership.
You work closely with engineers day to day, making scope and sequencing decisions together, and you're comfortable managing the backlog and tracking work in Jira.
Cross-team communication.
You enjoy keeping people across the company informed and being a go-to resource for product questions.
Adaptability.
You're energized by a fast-moving, globally distributed team and comfortable making progress while the picture is still coming together.
Video game marketing.
You understand how games find and grow their audiences, including user acquisition, community building, and influencer campaigns. We prefer candidates with experience in the creator economy or influencer marketing.
Creator platform familiarity.
You know how creators work on YouTube, Twitch, TikTok, or Kick, including their analytics, audience growth, and monetization tools.
Nice-to-Have:
Marketplace or platform experience.
You've worked on two-sided marketplaces or platform products.
Partner commercial models.
Experience with revenue-share or performance-based partner programs.
Campaign attribution.
Experience with tracking links, conversion attribution, or measuring marketing performance.
Data comfort.
You can pull and explore your own data with analytics tools.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Product Owner, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Salary range based on US location only. This position is open for global remote. Salary will be determined based on location and experience.
Location: Remote, Switzerland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Aa Senior Account Executive, you’ll be the primary connection between GitLab and our Commercial & Enterprise customers, working with organizations of up to 4,000 team members to help them adopt and expand the world’s most comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to an Area Sales Manager and partnering closely with business development, marketing, and technical teams, you’ll run the full sales process: shaping the customer’s journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses. In your first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.
What you’ll do
Report to an Regional Sales Director and own a broad book of Commercial & Enterprise business, from new prospects to growing existing accounts.
Manage the full sales cycle for Commercial & Enterprise prospects, from discovery and solution alignment through negotiation and close.
Support GitLab for Commercial & Enterprise prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.
What you’ll bring
Proven success in software sales, ideally in a Enterprise market context, managing a varied book of business.
Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
About the team
The Commercial & Enterprise Sales team focuses on helping growing organizations adopt and expand GitLab’s AI-powered DevSecOps platform across their software delivery lifecycle. You’ll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment. We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab. We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.
#LI-CW1
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview about the Role
We're looking for a Senior Product Manager to own the Lead-to-Opportunity (L2O) domain within our Salesforce and GTM technology ecosystem. This role sits at the intersection of marketing operations, sales process, and technology owning the roadmap for how leads are captured, scored, routed, and converted into pipeline, and how our broader GTM tech stack supports that motion.
This is a foundational hire one of the first product managers on a team actively transforming from a reactive BSA model into a proactive, roadmap-driven product organization. You'll be both an individual contributor driving your own domain and a mentor helping BSAs grow into product manager roles. You'll have direct influence over how we shape the team's future operating model.
What You'll Do
Internal Product Roadmap Ownership
Define, own, and maintain the multi-quarter internal product roadmap for the Lead-to-Opportunity domain covering lead capture, enrichment, scoring, routing, conversion, opportunity and the broader GTM technology stack integrated with Salesforce
Translate business strategy from Marketing, Sales Development, RevOps, and GTM leadership into sequenced, prioritized system capabilities with clear outcomes and success metrics
Define the domain's strategic priorities each quarter and half, balancing net-new capability delivery, stabilization, and technical debt reduction with transparent trade-off frameworks
Drive quarterly planning ceremonies, partnering with Engineering Managers and BSAs to align capacity with roadmap commitments
Own domain-level documentation: process maps, current-vs-future state lead lifecycle flows, and decision logs that keep stakeholders and the team aligned on scope and ownership
Stakeholder Partnership & Requirements Translation
Serve as the primary product voice for all L2O and GTM Systems initiatives, partnering closely with Marketing, Marketing Operations, SDR/BDR leadership, Sales, and RevOps
Lead discovery, requirements workshops, and business process design sessions translating complex GTM and marketing operations requirements into actionable system specifications
Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions
Run structured stakeholder alignment sessions to surface trade-offs, build consensus, and drive open decisions to closure rather than letting them linger
Represent the domain in cross-team planning and leadership reviews able to explain technical constraints to business stakeholders and business context to engineers
Team Mentorship & Capability Building
Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication
Model and codify what "good" looks like reusable templates, rituals (backlog grooming, roadmap reviews), and a rubric BSAs can grow against
Give BSAs increasing ownership over pieces of the roadmap as they develop, with regular feedback and structured check-ins
Partner with leadership to evolve the team's operating model from project-execution-focused to product-thinking-led, raising the bar for how EntApps delivers business value
Program Strategy & Delivery Oversight
Lead initiatives end-to-end: discovery, requirements, prioritization, solution design review, UAT, launch, and post-launch measurement
Write and maintain clear user stories, acceptance criteria, and lead-flow and data-flow diagrams that engineering and admins can build against without ambiguity
Manage a healthy, well-groomed backlog intake requests from Marketing and Sales Development, triage by impact and effort, and defend prioritization decisions to stakeholders
Define success metrics per initiative (lead response time, routing accuracy, lead-to-opportunity conversion rate, data quality, SDR/BDR adoption) and report on outcomes, not just delivery
Identify and de-risk dependencies across adjacent domains campaign operations, data enrichment vendors, opportunity handoff to sales before they block delivery
Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release
Systems Architecture Collaboration
Partner with Enterprise Architects and Engineering Managers on Salesforce and MarTech integration design marketing automation platform to Salesforce sync, data enrichment pipelines, lead scoring and routing engines, ensuring choices hold up to governance, scale, and future roadmap needs
Bring informed opinions on GTM platform architecture trade-offs based on deep domain knowledge
Stay current on platform roadmaps for Salesforce Sales Cloud and connected MarTech tools, identifying opportunities to leverage native capabilities before custom builds
Maintain domain-level R&R clarity, who owns what across US/India technical managers, BSAs, and adjacent pods and update as team and scope evolve
Ability to engage deeply with engineering and architecture teams on API design, data modeling, and integration patterns.
What You'll Bring
7+ years in Salesforce product management, business systems analysis, or Marketing/Revenue Operations technology roles, with demonstrated growth into product ownership
Strong working knowledge of Lead-to-Opportunity processes; lead capture, scoring, routing, and conversion and how they connect marketing execution to sales pipeline
Hands-on familiarity with the GTM technology stack: Salesforce Sales Cloud plus marketing automation platforms (Marketo, HubSpot, or Pardot), lead scoring and routing tools, and data enrichment or intent providers
Good Understanding of quoting process
Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders
Proven experience leading initiatives end-to-end with multiple stakeholders and competing priorities, especially across Marketing and Sales
Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs — without needing to write code
Experience mentoring or upskilling analysts and BSAs, you enjoy developing people, not just managing tickets
Excellent written and verbal communication; able to represent technical trade-offs to non-technical executives and translate business asks into clear technical requirements
Comfortable operating in ambiguity and driving structure where none exists
Experience with AI-assisted development workflows, data governance and compliance for lead data, or prior people-management experience
About the Team
You'll be one of the first product managers on a team actively transforming from a reactive BSA function into a proactive, roadmap-driven product organization. The Lead-to-Opportunity domain sits at the top of GitLab's revenue funnel; the quality of data, routing, and conversion here affects every downstream system and every seller. Getting this right is not an IT problem; it's a revenue problem. You'll have direct influence over how we shape the team's future operating model and how the next generation of BSAs grows into product managers.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you will own a portfolio of our largest most strategic customers and prospects in Germany, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
Responsibilities
Manage and support GitLab’s Strategic Public Sector account/(s)
Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer’s business strategies and goals.
Expand knowledge of industry as well as the competitive posture of the company
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in Strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Requirements
Experience selling into highly complex organizations
Demonstrated consistent results and overachievement of quota
Excellent communication and presentation skills; comfortable presenting to C-Level executives.
Experience with solutions selling and positioning value to customers based on their needs.
Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
You share our
values
, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the company’s travel policy
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you will own a portfolio of our largest most strategic customers and prospects in Germany, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
Responsibilities
Manage and support GitLab’s Strategic Public Sector account/(s)
Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer’s business strategies and goals.
Expand knowledge of industry as well as the competitive posture of the company
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in Strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Requirements
Experience selling into highly complex organizations
Demonstrated consistent results and overachievement of quota
Excellent communication and presentation skills; comfortable presenting to C-Level executives.
Experience with solutions selling and positioning value to customers based on their needs.
Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
You share our
values
, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the company’s travel policy
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you will own a portfolio of our largest most strategic customers and prospects in Germany, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
Responsibilities
Manage and support GitLab’s Strategic account/(s)
Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer’s business strategies and goals.
Expand knowledge of industry as well as the competitive posture of the company
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in Strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Requirements
Experience selling into highly complex organizations
Demonstrated consistent results and overachievement of quota
Excellent communication and presentation skills; comfortable presenting to C-Level executives.
Experience with solutions selling and positioning value to customers based on their needs.
Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
You share our
values
, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the company’s travel policy
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you will own a portfolio of our largest most strategic customers and prospects in Germany, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
Responsibilities
Manage and support GitLab’s Strategic account/(s)
Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer’s business strategies and goals.
Expand knowledge of industry as well as the competitive posture of the company
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in Strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Requirements
Experience selling into highly complex organizations
Demonstrated consistent results and overachievement of quota
Excellent communication and presentation skills; comfortable presenting to C-Level executives.
Experience with solutions selling and positioning value to customers based on their needs.
Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
You share our
values
, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the company’s travel policy
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Major Account Executive, you will own a portfolio of our largest most strategic customers and prospects in Germany, helping them get the most value from GitLab’s AI-powered DevSecOps platform. You’ll break into net new enterprise accounts and expand GitLab’s footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab. You’ll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab’s public issue tracker.
Responsibilities
Manage and support GitLab’s major account/(s)
Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer’s business strategies and goals.
Expand knowledge of industry as well as the competitive posture of the company
Contribute to root cause analysis on wins/losses.
Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in major accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
Develop an account plan to sell to customers based on their business needs.
Requirements
Experience selling into highly complex organizations
Demonstrated consistent results and overachievement of quota
Excellent communication and presentation skills; comfortable presenting to C-Level executives.
Experience with solutions selling and positioning value to customers based on their needs.
Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
You share our
values
, and work in accordance with those values.
Ability to use GitLab
Ability to travel if needed and comply with the company’s travel policy
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Responsibilities:
— Collaborate regularly with Digital Marketing, Brand and Visuals, and IS teams to discuss project requirements and make technical recommendations.
— Write efficient code and maintain custom donation forms, advocacy forms, other webpages, and email templates.
— Incorporate best practices for user experience, accessibility, page speed optimization, and GDPR compliance implementation.
— Adhere to global regulations and standards, regional data compliance, and security compliance.
— Use AI-assisted development tools and agentic coding assistants to accelerate coding, refactoring, debugging, testing, and documentation.
— Proactively identify opportunities for AI-assisted and agent-built solutions and own ongoing maintenance, monitor performance, and update or retire as needed.
— Follow established guardrails and usage standards for AI tools and apply human-in-the-loop review to all AI-generated code and configurations, validating output for accuracy, security, accessibility, and brand/technical standards before deployment.
— Follow quality assurance procedures and troubleshoot technical issues affecting donation forms, advocacy forms, webpages, and email templates in Engaging Networks.
— Work closely with vendor partners.
— Work with the Information Security team to ensure digital properties meet security standards, including managing script inventory, attestation, and PCI compliance requirements.
— Collaborate with the testing team to gather testing requirements and implement new features to run A/B and multivariate tests on forms.
— Create and maintain clear and concise documentation of custom web development, support guides, and incident reports.
— Perform other duties as assigned.
Qualifications and Requirements:
— Bachelor's degree in computer programming, web development, or related field, or equivalent work experience required.
— Minimum of four (4) years of experience in front-end web development and developing custom websites required.
— Demonstrated experience with Engaging Networks or other eCRMs.
— Proficient in HTML5, Sass and CSS, JavaScript, PHP, MySQL, GitHub, Engaging Networks modules, Webpack, Node, npm, core AWS services, and Mailgun.
— Familiar with Segment or other CDPs.
— Direct experience with AI coding assistants and agentic development tools such as Microsoft Copilot Studio, Claude Code, and GitHub Copilot.
— Knowledge of best practices for responsive, mobile-first web design, UX, accessibility, page speed optimization, browser support, and GDPR compliance.
— Familiar with cookie consent tools, preferably Iubenda, for configuring compliance settings.
— Experience building interactive data visualizations that translate campaigns into compelling stories for supporters to increase engagement.
— Excellent attention to detail when coding projects based on Adobe XD files or Figma.
— Understanding of digital marketing strategies for US and international audiences.
— Stays on top of AI trends in web development, including personalization and workflow automation, and their responsible application to fundraising and advocacy technology.
— Strong written and verbal communication skills.
— Ability to multi-task in a fast-paced, collaborative environment to deliver high quality work on deadline.
— Familiarity with Jira and Confluence a plus.
— Data informed problem solver with experience with A/B testing platforms and Google Analytics.
— Proactive and able to work both independently and as an effective team member.
— Interest in animal protection issues preferred.
Conditions:
— Full-time remote position based in the United States.
— Candidates must be able to accommodate Eastern Time hours as needed.
Location: México
Regulatory R
eporting team
The key objective of the Regulatory Reporting Team is to ensure timely, accurate, and fully compliant delivery of all mandatory reports to relevant authorities. All reporting activities follow a structured, fully automated process that serves as the formal workflow for new and recurring regulatory requirements.
Given that the team manages multiple reporting streams concurrently often with shared dependencies, strict deadlines, and high compliance stakes deep ownership of prioritization and risk management is essential. The primary focus is on proactively identifying bottlenecks, coordinating across operational and technical units, and maintaining clear communication with regulators. The team achieves this by overseeing the OPS function responsible for the end-to-end reporting lifecycle and by driving cross-functional alignment to ensure consistent and timely delivery.
Challenges that await you:
Take end-to-end responsibility for delivering all regulatory reports to the relevant authorities.
Own end-to-end delivery management: plan, coordinate, and track delivery across teams to meet deadlines, quality expectations, and regulatory requirements.
Lead communication with the regulator: prepare documentation, provide timely responses, coordinate audits, and ensure product compliance with regulatory frameworks.
Manage the OPS unit overseeing the delivery of reports to regulators.
Initiate and drive cross-team workstreams: launch initiatives, align resources, remove blockers, and ensure smooth cross-functional collaboration.
What makes you a great fit:
3+ years of experience in Product/Project Management in IT
Experience working with Data Warehouse (DWH) solutions
Experience managing cross-functional teams and working in Agile (Scrum/Kanban) environments
Project management experience with strict deadlines and high expectations
Strong stakeholder management skills and the ability to align expectations
Understanding of ETL/ELT processes, data processing, and analytics system architecture
Analytical mindset, systems thinking, and stress resistance
B1 or higher Spanish level for effective communication with an international team
B1 or higher English level for effective communication with an international team
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Location: San Francisco; New York
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
ABOUT THE ROLE
We’re looking for an Accounts Payable Accountant to join our Finance team and take ownership of daily AP activities, including accurate invoice coding, timely payments, vendor support, and reconciliations.
Reporting to our Procurement Manager, you’ll partner with Accounting and teams across Alchemy to keep our procure-to-pay process running smoothly across Zip, NetSuite, and Ramp. You’ll help strengthen existing processes, troubleshoot issues independently, and identify opportunities to improve how we work. This role requires attention to detail, dependability, and proactive communication.
This role will work a hybrid schedule in our San Francisco, California or New York, New York Office. We offer generous in-office food and commuter benefits. Both offices have state of the art gym facilities available to employees.
WHAT YOU’LL DO
DAILY AP OPERATIONS
- Manage the AP inbox, promptly process incoming invoices and requests, and serve as a primary point of contact for vendors and internal teams.
- Review, enter, classify, and code vendor invoices in Zip and NetSuite, ensuring complete documentation, appropriate approvals, and purchase order matching where applicable.
- Prepare payment batches for review and approval, monitor payment deadlines, and follow up on outstanding approvals or missing information.
- Support vendor onboarding and maintain accurate vendor records, including tax forms, addresses, payment terms, and verified banking information.
- Investigate and resolve invoice discrepancies, duplicate charges, missing credits, and payment issues; escalate exceptions when needed.
- Review employee expenses and corporate card transactions in Ramp for accurate coding, receipts, approvals, and policy compliance.
CLOSE SUPPORT & SPECIAL PROJECTS
- Reconcile AP activity and balances with the general ledger, investigate differences, and ensure invoices, credits, and payments are properly recorded.
- Support month-end close by identifying unrecorded invoices and potential accruals and preparing supporting schedules for Accounting.
- Maintain vendor tax documentation, including W-9s, and support annual 1099 preparation.
- Follow established approval and payment controls, including verification procedures for vendor banking changes.
- Maintain organized records and provide AP documentation for internal reviews and external audits.
- Support system updates, workflow improvements, and other projects affecting procurement, expenses, accounts payable, and FP&A.
WHAT WE’RE LOOKING FOR
- 2–4 years of experience in accounts payable or a related accounting operations role, with hands-on responsibility for invoice processing and vendor support.
- Curiosity about how processes work and initiative to make them better.
- A solid understanding of invoice coding, purchase orders, payment terms, reconciliations, and basic accrual accounting.
- Experience with accounting or ERP systems and the ability to learn new P2P, payment, and AI tools.
- Strong Excel or Google Sheets skills, including lookups, pivot tables, and reconciling data across reports.
- Strong attention to detail, sound judgment, and a habit of checking your work.
- The ability to manage recurring deadlines, prioritize competing requests, and follow through independently.
- Clear, practical communication and a collaborative approach to working with vendors and colleagues.
NICE TO HAVES
- Experience with NetSuite, Zip, or Ramp.
- Experience at a growing technology company or Big 4 accounting firm.
- Experience improving AP workflows or using automation to reduce repetitive work.
- Experience with crypto, digital assets, blockchain, or web3 is a plus, but not required.
BENEFITS AND PERKS
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Remote
Workplace: Remote
About the role
We're a crypto-native group of companies spanning market making, liquidity provision, on-chain trading infrastructure, and software development. We're expanding our accounting and nance team, and this person will work directly with the Head of Finance as a core part of that build out. You'll own the monthly close across multiple entities, keep our crypto subledgers accurate, handle billing and revenue tracking, and support compliance, tax and legal.
What you'll do
• Run the monthly close for several entities in QuickBooks Online, including bank and exchange reconciliations, journal entries, intercompany due to/due from tie-outs, and eliminations for the consolidated package.
• Maintain our crypto subledgers, including importing and validating exchange and on-chain transaction data and reconciling balances back to source.
• Reconcile trading and liquidity activity across CEX accounts, perp venues like Hyperliquid, and DeFi LP positions on Solana and EVM chains, and produce P&L and rollforward schedules.
• Set up and maintain charts of accounts for new entities and business lines as they launch.
• Prepare monthly retainer and revenue share invoices, and maintain the Excel trackers behind them (tiered fee logic, per-client billing bases).
• Support entity structuring work across the group, including intercompany loans, capital contributions and distributions, and the accounting for related party transactions.
• Help prepare annual filings and tax workpapers (BVI financial returns, federal tax memos, and supporting schedules for our outside CPA firm).
• Assemble KYB packages, member and manager registers, and other documentation for banks, brokers and institutional partners.
• Help maintain AML/OFAC program documentation and coordinate responses to regulatory and law enforcement records requests.
• Support HR and payroll ops in Rippling, including deduction setups, payroll corrections and contractor tracking.
• Build and maintain Excel and Google Sheets models: amortization schedules, loan workbooks, portfolio trackers and deal models.
What we're looking for
• Ideally 5+ years of accounting experience, including 3+ years in crypto or digital assets.
• CPA, or actively working toward it.
• Real familiarity with digital asset accounting. You understand wallets, token transfers, swaps and perps, and you know how they should be accounted for.
• A working understanding of DeFi, including liquidity pools, AMMs, lending protocols and staking, and how to account for each of them. • Hands-on experience with QBO and at least one crypto subledger.
• Strong Excel skills. INDEX/MATCH, dropdown-driven models and clean reconciliation skills.
• Comfort with multi-entity and intercompany accounting, including related party considerations under GAAP.
• Good judgment on when an issue needs to be escalated and the ability to communicate it clearly, both verbally and in writing.
• Strong organizational skills and the ability to manage multiple priorities at once.
Nice to have
• Experience with crypto subledger platforms (TRES, Koinly and Breezing).
• Experience with entity structuring, including multi-entity setups, intercompany arrangements and offshore entities.
• Exposure to BVI or other offshore entity reporting.
• Some scripting ability (Python, Apps Script) for cleaning and transforming transaction exports.
• Experience with Rippling or another EOR/payroll platform.
Why join
You'll work directly with leadership and the Head of Finance, with real ownership over the processes you run. Our processes are established, and you'll be trusted to own them, improve them where it makes sense, and take on challenging problems across a fast-moving group of companies.
Location: EMEA; Toronto; Ireland; Portugal; United Kingdom; Spain
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -5 / +3 UTC.
As Senior Director of Product for our Employer of Record offering, you will own the product vision, strategy and execution across the full EOR employment lifecycle, from onboarding and documentation through time off, benefits, pay and offboarding. That spans the workflows our customers use, the internal tooling our operations teams rely on, and the experience of the employees we employ on our customers' behalf.
This is the core of Oyster's business and it is operationally and legally complex. A payroll delay, a contract issue or a compliance gap becomes a customer escalation, a legal question and an operations fire on the same day. We want someone who treats the whole journey as one experience, for our customers and for the people who have to run it.
As a part of the senior leadership team at Oyster, you will be shaping strategy well beyond your own teams, setting direction across multiple product development teams and trusted to make the calls that define where this part of the business goes. You will be leading through real change: we are raising the bar on performance, moving toward direct feedback and radical candour, and reshaping how we build with AI.
WHAT YOU WILL OWN
- Own the product vision, strategy and roadmap for EOR, and connect team-level work to company outcomes.
- Be accountable for the end-to-end performance of the platform, including the downstream operational reality, not only what ships.
- Turn highly localised, complex regulation into scalable, automated workflows rather than manual workarounds held together by our operations teams.
- Prioritise across new capability, regulatory requirements, technical debt and operational improvement, across several teams at once.
- Coach and grow a team of product managers and group product managers, moving them from delivering features to owning problems and outcomes.
- Partner with Engineering and Design leadership as a real counterpart, holding proper tension on trade-offs without dominating or giving in too easily.
- Partner with Operations, Legal and Finance to shape where this business goes, including the margin and risk picture.
- Build an AI-first way of working in the product organisation: how we discover, prototype and learn, not just what we ship.
WHAT WE ARE LOOKING FOR
- 10+ years in product management, including 5 to 7 years leading other product managers, with measurable business and customer outcomes behind you.
- Experience in operationally or legally complex B2B or Fintech. HR tech, EOR, payroll or compliance is ideal, though the complexity matters more to us than the sector.
- A systems thinker who starts from first principles and diagnoses before proposing.
- Hands-on experience using AI to change how your team works, not only what it ships. We will ask what decision changed because of something you learned.
- Able to set product vision at business-unit level and generate real buy-in when priorities shift.
- Proven people leadership: coaching product managers into leaders, holding a clear bar, having the difficult conversation early.
- Experience leading through structural change, and comfort with ambiguity as an opportunity rather than a risk.
- Communication strong enough to influence senior stakeholders, backed by a mechanism that turns agreement into delivery.
You'll also need
- A reliable home internet connection, or be able to get one.
- Fluent English language skills.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Senior Frontend Software Engineer to build the web experiences on top of the backend services that power TeamViewer products. You will shape our frontend architecture, drive quality and consistency across web applications, and act as a technical reference for other engineers in an agile, modern environment.
Design, build and maintain complex, large-scale web applications using React and TypeScript.
Own and evolve the frontend architecture, including micro-frontend patterns (e.g. Module Federation, Piral), monorepo setup and shared component libraries.
Define state management and data-fetching strategies, separating server state, client state and UI state in a clear, scalable way.
Contribute to and help govern our design system together with UX/UI designers, ensuring consistency, accessibility and reusability.
Integrate frontends with backend services and APIs, working with backend engineers on API contracts, authentication flows and data models.
Drive web performance: rendering optimization, code splitting, bundle size and Core Web Vitals.
Ensure high standards for security, accessibility, internationalization and browser compatibility.
Define and drive frontend testing practices (unit, integration, visual regression, end-to-end).
Contribute to build tooling, CI/CD pipelines and containerized deployments with Docker and Kubernetes.
Drive adoption of AI-assisted development in the frontend: set good practices, share workflows and keep quality high.
Mentor other engineers, lead code reviews and drive technical decisions within and across teams.
Requirements
A degree in Computer Science, Software Engineering or a related field, or equivalent experience.
6+ years of professional experience in frontend development, with a track record of leading technical topics.
Expert knowledge of React (hooks, context, concurrent rendering, Suspense), TypeScript and modern JavaScript.
Deep experience with well-known state management and data-fetching libraries, such as Redux Toolkit (incl. RTK Query), Zustand, MobX, TanStack Query or XState, and the judgement to choose the right tool for each case.
Proven experience building and maintaining design systems or component libraries (e.g. Storybook, design tokens, theming).
Experience with micro-frontend architectures and scalable frontend codebases, including monorepo tooling (e.g. Nx, Turborepo).
Strong knowledge of modern build tooling (e.g. Vite, Webpack) and bundling optimisation.
Solid understanding of web performance profiling and optimization (memoisation, virtualization, lazy loading, Core Web Vitals).
Experience with API integration via REST and/or GraphQL, real-time communication (WebSockets) and authentication standards such as OAuth 2.0 / OpenID Connect.
Strong knowledge of web accessibility (WCAG) and web security best practices (XSS, CSRF, CSP).
Experience with frontend testing tools such as Jest or Vitest, React Testing Library, and Playwright or Cypress.
Experience with frontend observability and error tracking (e.g. Sentry, OpenTelemetry) is a plus.
Experience with SSR frameworks (e.g. Next.js) or Node.js is a plus.
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor) and a clear view on how to use them responsibly in a team.
Experience mentoring engineers and working in agile teams.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Senior Fullstack Software Engineer to design and build the backend services that power TeamViewer products and the web applications on top of them. You will own features end to end, shape technical direction across the stack, and act as a technical reference and mentor within and across teams.
Design, build and operate backend services and APIs using Java/Kotlin with Spring Boot or Node.js/TypeScript.
Build high-quality web applications with React and TypeScript, contributing to our design system and micro-frontend architecture.
Drive architecture and design decisions for scalable, resilient and secure services, applying domain-driven and event-driven principles.
Design data models and choose the right storage across SQL and NoSQL databases.
Design asynchronous integrations using messaging systems such as Kafka, NATS or RabbitMQ.
Own deployment and operation of services with Docker and Kubernetes, and improve CI/CD pipelines and observability.
Drive testing strategy across the stack (unit, integration, contract, end-to-end).
Drive adoption of AI-assisted development in your team: set good practices, share workflows and keep quality high.
Mentor other engineers, lead code reviews and promote engineering best practices across teams.
Requirements
A degree in Computer Science, Software Engineering or a related field, or equivalent experience.
6+ years of professional experience in software development across backend and frontend, with a track record of leading technical topics.
Strong backend experience with Java and/or Kotlin and Spring Boot, or with Node.js and TypeScript.
Strong experience with React and TypeScript, including modern state management (e.g. Redux Toolkit, Zustand, TanStack Query); experience with design systems or micro-frontends is a plus.
Deep understanding of distributed systems, API design and software architecture.
Solid experience with relational (e.g. PostgreSQL) and NoSQL databases.
Hands-on experience with messaging systems such as Kafka, NATS or RabbitMQ.
Solid experience with Docker and Kubernetes, CI/CD and production observability.
Good knowledge of security best practices for backend and web applications.
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor) and a clear view on how to use them responsibly in a team.
Experience mentoring engineers and working in agile teams.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Location: Brazil; São Paulo, Brazil;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Position Overview
You’ll join our Chargeback Investigations team, a front-line financial driver and data integrity gatekeeper for Signifyd. You will play a key role in minimizing losses, maximizing revenue, and mitigating fraud and chargeback risk for our customers.
Using your skills in chargeback data analysis, research, and investigation, you will manage chargeback files and data across multiple payment processors, help recover funds, ensure claims are worked in line with company policies, and support merchants in getting configured and set up for success. This is a hands-on, data-focused role: much of your day will be spent working with chargeback files, understanding where each dispute sits in its lifecycle, and troubleshooting data when things don’t line up. This is a high-impact role that offers tremendous opportunities for growth, learning, and leadership.
What You’ll Do
Work independently and with your team to help achieve the overall goals of the department.
Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.
Conduct high-quality research and in-depth analysis on credit card chargebacks to investigate for criminal or buyer fraud, with minimal supervision.
Review and process merchant reimbursement requests in line with Signifyd’s coverage policies.
Minimize potential losses by making accurate liability determinations on chargeback cases, identifying friendly fraud, and disputing such cases to recover funds and prevent the recurrence of bad buyer behavior.
Consistently apply Signifyd’s Terms of Service and merchant-specific eligibility rules to ensure accurate claim processing.
Gather evidence from internal and third-party data sources to prove the validity of transactions.
Support the onboarding of new merchants by reviewing their policies and ensuring their accounts are correctly configured to receive and process claims.
Conduct performance reviews of merchant accounts to ensure ongoing compliance with Signifyd’s policies.
Outreach with customers, banks, processors, and internal and external stakeholders to scale and optimize processes.
Collaborate in the identification and reporting of issues impacting the department.
Complete quality assurance and other administrative tasks once upskilled in our processes.
Work closely with cross-functional teams, including Customer Success, Product, and Finance.
Requirements
Fluent in Portuguese and English.
Minimum of 2 years of experience in chargeback analysis, fraud prevention, or payment operations within the North America, EMEA or LatAm payments market.
Experience working with payment processors in North America, EMEA, or LatAm.
Knowledge of card network regulations (Visa, Mastercard, American Express, and Discover) for both merchants and consumers.
Strong problem-solving, change management, and analytical skills.
High level of computer proficiency across multiple systems; advanced knowledge of G-Suite and strong research skills.
Highly professional with a willingness to adapt to a constantly changing, customer-focused environment while maintaining strict adherence to Signifyd’s Security and Privacy policies.
Ability to maintain confidentiality and exercise discretion with sensitive information.
Advanced Excel skills, including pivot tables, lookups (XLOOKUP/VLOOKUP, INDEX/MATCH), conditional logic, data cleansing, and building or maintaining macros.
Exceptional attention to detail.
A team-player mentality and proactive attitude, with the ability to collaborate effectively within a team and independently.
Highly Desired
Experience in customer service, including direct interaction with merchants and end customers.
Experience in onboarding merchants and supporting them with configuring and setting up accounts.
Experience using a variety of payment platforms or processors across (e.g. Shopify, Stripe, PayPal, Adyen, Braintree)
Knowledge and experience using SQL and designing dashboards in Looker.
Fluent in Spanish
#LI-Remote
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Austin, United States
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a hands-on Team Lead to lead one of our new Integrations & Partner Enablement engineering teams. The team connects TeamViewer products to the enterprise systems our customers run on, such as ERP, warehouse management (WMS) and manufacturing execution (MES) systems, and gives partners the tools to build integrations on their own.
You will lead a team of full stack engineers while staying close to the code: designing solutions, reviewing code and building features yourself. You will work closely with engineering, Product Management and Architecture teams in Europe in an agile, modern environment.
Lead, coach and develop a team of full stack engineers: run regular 1:1s, give feedback, support career growth and manage performance.
Stay hands-on: design solutions, write code, review pull requests and set the technical bar for the team.
Own the team's delivery, from planning and estimation to release and support, balancing new capabilities with quality and technical debt.
Translate customer and partner needs into technical solutions and clear team priorities together with Product Management.
Work with customers, partners and system integrators to understand their processes and turn them into reusable, standard solutions.
Drive agile ways of working and good engineering practices: testing, CI/CD, code reviews and documentation.
Drive adoption of AI-assisted development in the team: set good practices, share workflows and keep quality high.
Support hiring and onboarding of new engineers as the team grows.
Build a culture of open communication, ownership and accountability.
Requirements
A university or college degree in Computer Science, Information Technology, or a related field.
5+ years of experience in software engineering, with a solid understanding of modern development practices.
2+ years of experience leading engineers as a Team Lead, Tech Lead or similar, including coaching and giving feedback.
Strong hands-on experience with Java/Kotlin and Spring Boot or Node.js/TypeScript, and with React and TypeScript.
Strong background in enterprise integration: REST APIs, data mapping and transformation, event-driven integration and messaging.
Good understanding of authentication and authorization standards such as OAuth 2.0 / OpenID Connect.
Experience with Git, CI/CD, automated testing, Docker and cloud platforms (Azure or AWS).
Hands-on experience with AI coding tools (e.g. Claude Code, GitHub Copilot, Cursor) and a clear view on how to use them responsibly in a team.
Experience working with distributed teams across time zones, with good working-hours overlap with Central European Time.
Excellent communication skills, with the ability to work directly with customers, partners and stakeholders.
Fluent in English (spoken and written).
Nice to Have
Background in SAP consulting or a systems integrator, or at a product company with an integration platform or SDK (e.g. iPaaS, WMS or MES vendors).
Experience with SAP integrations (e.g. SAP EWM, SAP S/4HANA, OData, BAPI/RFC, IDoc, SAP BTP / Integration Suite).
Experience with WMS or MES products and understanding of logistics, warehouse or manufacturing processes.
Experience building SDKs, developer tools or developer documentation.
Willingness to travel occasionally to Europe.
What we offer
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
Work location for this position is Austin, TX.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
УдалённоRemote; Canada; Kuala Lumpur; Baku; Barcelona; Berlin, Germany; Tokyo; Sydney, Australia; Seoul, South Korea; Poland; Netherlands; Cyprus; Lisbon; London, United Kingdom
УдалённоseniorRemote, Switzerland
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УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Germany
УдалённоRemote, Germany
УдалённоRemote, Germany
УдалённоRemote, Germany
УдалённоRemote, Germany
УдалённоГеография найма не уточнена
География найма не уточнена
ГибридSan Francisco; New York
УдалённоseniorГеография найма не уточнена
УдалённоseniorEMEA
ГибридseniorAustin, United States
ГибридseniorAustin, United States
Brazil; São Paulo, Brazil;; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
ГибридleadAustin, United States; Experience working with distributed teams across time zones, with good working-hours overlap with Central European Time