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Location: LATAM - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About the Role *Pls kindly note this role has no base salary, it's commission based We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across MENA and emerging global corridors. This role will focus on merchant acquisition, local payment partnerships, PSP integrations, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels. The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth. Key Responsibilities: Support market expansion for Bybit Pay across global, building and owning the full growth pipeline Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels. Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution. Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases. Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows. Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations. Provide market intelligence, partner feedback, and competitive analysis to optimize product direction. Represent Bybit in industry events, conferences, and ecosystem partnerships. Requirements: 1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD. Long-term overseas work or study experience (must-have). Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs. Demonstrated success in driving regional growth or launching payment products in multiple markets. Ability to work independently and thrive in fast-paced, high-ownership environments. Native local language proficiency + strong English communication skills. Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred. Preferred Qualifications Understanding of regulatory and compliance requirements for payments and cross-border movement. Background working in global remote teams. Prior experience with crypto exchanges, payment gateways, or card programs. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: City of Johannesburg, Gauteng Workplace: hybrid Capital.com is a global trading and investing platform operating across regulated markets worldwide. Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider. The Premium Client Manager will manage, develop and grow a portfolio of high-value clients in South Africa, giving each one proactive, informed and commercially disciplined support. The role calls for a strong commercial mindset, excellent relationship management skills, sound knowledge of financial markets, and the ability to deliver an exceptional client experience within a regulated environment. This is a relationship management and commercial client engagement role. It does not involve the provision of financial advice, discretionary portfolio management or personalised investment recommendations. Responsibilities: • Maintain a strong understanding of market developments, competitor activity and Capital.com’s full product suite across all relevant revenue streams. • Support client engagement and retention through consistent communication, strong product knowledge and a clear understanding of Capital.com’s services. • Proactively identify, source and engage prospective premium clients through appropriate business development activity, referrals, networking, events and approved internal channels. • Maintain accurate CRM records, including client interactions, follow-ups, pipeline activity and agreed actions. • Liaise with Compliance, Operations and Customer Support to resolve client matters. • Willingness and ability to travel regionally, where required, to support client engagement, business development activity and Capital.com events. Requirements: • 5–10 years’ experience in client relationship management, business development, premium client service, brokerage, fintech, trading, wealth management, or a related financial-services environment. • Bachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field. • FSCA RE5 regulatory exam completed. • Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs. • Excellent verbal and written communication skills, with the ability to engage confidently and professionally with sophisticated clients. • Demonstrated ability to acquire new clients and build long-term client relationships. • Experience attending or supporting client events, seminars, webinars, exhibitions or business development roadshows. • Ability to work effectively in a fast-paced, regulated environment where client experience, commercial outcomes and compliance standards must be balanced. • Fluent in English. Advantageous To Have: • SAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives • Additional South African language skills would be beneficial but are not essential. Local Market Knowledge: • Understanding of the South African financial services regulatory environment, retail investor behaviour and conduct expectations. • Awareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial services. What Will You Get In Return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Location: Thailand - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Boston Office Workplace: Hybrid OUR STORY Pointr is the market leader in Indoor Mapping, Location and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month. As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team. ROLE OVERVIEW We're building a Program Management Office (PMO) at Pointr and are looking for a Program Manager Excellence to lead it. This role owns the management, coaching, and performance of our Technical Project Manager (TPM) team, a distributed group based in the US and Turkey, and is responsible for building the standards, tools, and rhythms that let that team deliver consistently excellent outcomes for our global clients. This is a hybrid people-leadership and process role: you'll manage TPMs directly, while also designing the playbooks, KPIs, and governance that turn individual project wins into a repeatable, scalable delivery function. You'll work closely with Sales, Customer Success, Product, Delivery, and Engineering leadership to make sure delivery capacity, quality, and client experience scale with the business. You're a strong fit if you've led distributed technical project teams servicing enterprise customers before, are energized by building process from scratch, and know how to balance hands-on coaching with executive-level reporting — all while working across US and Turkey time zones. WHAT YOU'LL DO - Build and lead Pointr's Program Management Office (PMO), setting the vision, structure, and operating rhythm for the TPM function - Directly manage a team of Technical Project Managers based in the US and Turkey, including hiring, onboarding, coaching, and performance management - Define and roll out standardized delivery methodology, templates, and playbooks across the full project lifecycle — from requirements gathering through deployment and ongoing support - Establish and track portfolio-level KPIs (on-time delivery, customer satisfaction, resource utilization, risk exposure) across all concurrent client deployments - Own portfolio-level visibility for leadership: consolidate project status, risks, and resourcing across the TPM team into clear, executive-ready reporting - Drive quality evaluations of all completed implementations, including customer and end user experience evaluations. - Serve as an escalation point for at-risk projects, partnering with TPMs and technical teams to unblock delivery issues before they impact clients - Partner with Sales, Customer Success, Product, and Engineering leadership on capacity planning, staffing forecasts, and cross-functional process alignment - Standardize the toolset used for project tracking and reporting (e.g., Jira, Smartsheet) and drive consistent adoption across the team - Foster a culture of ownership, continuous improvement, and knowledge-sharing across a geographically distributed team, with a focus on increasing quality and reducing time to implementation. - Stay close to Pointr's product and technology so the PMO's standards reflect real deployment realities, and feed field learnings back into the product roadmap WHAT SUCCESS LOOKS LIKE - First 90 days: you've met every TPM and key stakeholder, mapped the current project portfolio and delivery pain points, and have a clear point of view on where the PMO should focus first. - 6 months: a standardized delivery playbook and reporting cadence are in place, KPIs are being tracked consistently across both regions, and the TPM team feels supported and aligned around shared standards. - 12 months: the PMO is a trusted, visible function — delivery performance is consistent and predictable across the US and Turkey, leadership has clear portfolio-level visibility, and the team is set up to scale as Pointr grows. WHAT WE SEEK - 8–12+ years of experience in customer-facing technical program/project management, including experience managing or leading a team of project or technical project managers - Prior experience building, running, or scaling a PMO or centralized delivery function within a technology, SaaS, or hardware company - Demonstrated success managing distributed, cross-border teams, ideally spanning US and international (EMEA/Turkey) time zones - Strong grounding in project/program delivery methodology (Agile, hybrid) and the ability to translate it into practical, adoptable playbooks - Track record of defining and reporting on delivery KPIs to senior leadership - Excellent people-leadership skills: coaching, performance management, and building a strong team culture across geographies - Strong executive communication and stakeholder management skills, comfortable operating across technical, commercial, and leadership audiences - Ability to work a schedule with meaningful overlap across US (EST) and Turkey (TRT) business hours - Full professional proficiency in written and spoken English PREFERRED QUALIFICATIONS - Experience in indoor location technology, IoT, hardware deployment, or other complex physical/technical implementation environments - PMP®, PgMP®, or Certified ScrumMaster® (CSM) certification - Experience setting up a PMO function from the ground up in a scaling startup working with Global 500 and other enterprise customers - Demonstrable experience with project and portfolio tools such as Jira, Smartsheet, MS Project, or similar - BS or MS degree in a relevant technical, business, or management field WHAT WE OFFER - A supportive, kind (no-ego), and smart team - International environment and inclusive culture - Competitive base salary, attractive stock options, and uncapped renewal commission - Private health care (75%) and Dental - Company-sponsored parental leave - 18 days PTO, plus sick time + 12 holidays per year - 401(k) retirement scheme COMPENSATION Base salary range: $150,000–$170,000 + bonus & equity, based on experience and market. Total compensation also includes stock options and benefits: medical/dental, 401(k), 18 days PTO + sick time + 12 holidays, and paid parental leave. #LI-HYBRID Do Not Meet Every Requirement? Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us.   WE SUCCEED TOGETHER Great outcomes happen when talented, diverse people come together with a shared purpose. We value empathy, humility, and expertise, and we believe the best ideas come from collaboration, thoughtful challenges, and open feedback. We empower our teams with clear goals and ownership, creating an environment where everyone can contribute, grow, and succeed. We take responsibility for our individual and collective development, celebrate our progress, learn from our experiences, and recognize the impact we create together. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process, please reach out to your recruiter or contact our team at hiring@pointr.tech hiring@pointr.tech. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Granola as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Pointr regarding your application will come directly from an @pointr.tech http://pointr.tech email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Costa Rica - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Georgia; Belarus; Serbia; Armenia; Kyrgyzstan; Uzbekistan; Azerbaijan; Czech Republic; Montenegro; Poland; Portugal; Romania; Spain; UAE; Slovakia Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a Mobile QA Engineer for our iOS team. We are currently undertaking a major redesign of our flagship trading platform, used by millions of users worldwide, with three key goals: delivering an adaptive UI across different screen sizes and device families, expanding automated regression coverage, and transitioning to native Swift-based test automation. We follow an AI-first approach, actively integrating AI tools into our daily engineering workflows, including test design, automation development, code reviews, and debugging. We work in 2-week Scrum sprints, with daily meetings at 11:00 EET/EEST. Your role will involve owning the testing process end to end, from reviewing requirements and identifying potential risks to designing test cases, executing manual tests, and automating them where appropriate. Our ideal candidate has a strong product mindset, takes ownership of features, proactively identifies issues and opportunities for improvement, collaborates with different teams, and drives features through testing to a successful release. Tasks Manual Testing: Perform functional, regression, smoke, end-to-end and integration testing of new and existing iOS functionality. Review specifications, identify risks and edge cases, prepare test cases and checklists, and validate the redesigned UI across different screen sizes, device families, and iOS versions. Test Automation: Develop and maintain automated tests to expand regression coverage across product domains. Contribute automated tests for new functionality, including end-to-end tests, and add coverage for features that are not yet covered by developer-written tests. Automation Migration: Help migrate the existing test automation framework to Swift-based automation, improving maintainability, reliability, and regression coverage. API Testing and Debugging: Test REST APIs and JSON responses, validate integrations and real-time data flows, analyze network traffic using Charles Proxy or Proxyman, and investigate issues using device logs and debugging tools. Cross-Platform Testing: Collaborate with the Android team to verify cross-platform functionality and identify inconsistencies between iOS and Android implementations. CI/CD: Integrate and maintain automated tests in CI/CD pipelines, helping ensure reliable execution and timely feedback on product changes. AI-Assisted Workflows: Use AI tools in day-to-day QA activities, including test design, test automation, code reviews, and debugging. Requirements Mobile Testing Experience: 3+ years of experience testing native mobile applications, with a focus on iOS. Understanding of platform-specific features, guidelines, and limitations (Apple Human Interface Guidelines, Material Design). Test Automation: Hands-on experience building and maintaining mobile automated tests using Appium, XCUITest, and/or Espresso. Ability to design a scalable test automation framework from scratch using patterns such as Page Object or Screenplay. Programming Skills: Proficiency in at least one programming language used for test automation: Kotlin, Java, Swift, Python, or TypeScript. Ability to write clean, readable, and maintainable test code. Testing Theory and Test Design: Solid understanding of functional, regression, smoke, integration, and end-to-end testing. Experience with test design techniques, including equivalence partitioning, boundary value analysis, decision tables, and pairwise testing. Ability to write clear test cases, checklists, and bug reports. API Testing: Experience testing REST APIs and working with JSON. Familiarity with Postman, Swagger, API automation tools such as REST Assured, Retrofit, or requests, etc.). Basic understanding of WebSockets and real-time data testing. Debugging and Traffic Analysis: Experience using Charles Proxy, Proxyman, or Fiddler for traffic interception and mocking. Ability to inspect logs using Xcode Console, Android Studio Logcat, and adb. CI/CD and Test Infrastructure: Experience integrating automated tests into CI/CD pipelines using tools such as GitLab CI, GitHub Actions, Jenkins, or Bitrise. AI Tools: Willingness to use AI-assisted tools in everyday engineering workflows, including test design, test automation development, and debugging. Languages: English at B1 level or above and Russian at C2 level. Nice to have Experience writing mobile automated tests in Swift using XCUITest. Experience migrating legacy automation frameworks or transitioning between programming languages and testing technologies. Experience testing financial applications, trading platforms, or other products where data accuracy and reliability are critical. We offer Full-time remote work (service provider contract). Competitive compensation (EUR). Flexible working hours. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency. A strong team of engineers. Positive and friendly atmosphere. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ YOUR MISSION The inbound sales role at Alan Belgium was launched in 2024. Alan is growing in Belgium’s largest market in number of companies (freelancers, very small companies or ‘SMEs’). After a successful launch, we are now scaling a team to help us accelerate in this market. Your mission will be to support prospects going through Alan’s online buying process (‘self-serve experience’) in their buying process (quote requests, chat conversations, meetings, and callback requests): You proactively reach out, advise them on the most relevant insurance products, and convince them of Alan’s added value. Your objective is to close these prospects, increasing Alan’s foothold in this new market, your targets are ‘contracts signed’. Your prospects are single member companies (e.g. freelancers, consultants), and very small companies (1 to 9 employees). To be successful in your role, you will: - become an expert in insurance and our product, developing a deep understanding of what we sell (and what our competitors sell) in order to confidently answer questions & objections from prospects. - develop the best-in-class sales and storytelling skills, learning to understand what is important to your prospects, how you craft compelling arguments to objections, and how to craft narratives to showcase Alan value, build trust, credibility, and lead your deal to a close. - learn how to manage your pipeline efficiency and close deals every single day of the year, which is very stimulating. - contribute to making our product even better by identifying and sharing product feedback, blockers, and feedback to improve the self-serve experience. This role is a stepping stone to build a strong foundation to become a top-performing sales professional. As an Inbound Sales, you will be enrolled in Alan’s sales traineeship program, which is our extensive internal program to onboard, train and coach high potentials into our future top performers in sales. You’ll be on a continuous learning curve where you can learn from and work with a top-notch sales team, whilst gradually increasing your scope and impact on the business. 🔮 HOW YOUR FIRST 6 MONTHS WILL LOOK LIKE Priority 1: You are onboarded on Alan’s sales methodologies, processes, and product. - You are comfortable with Alan’s narrative & playbook and can handle common objections. - You understand Alan’s sales processes well and you are autonomous from A to Z to sign a customer. - You understand Alan’s product and insurance coverages in depth. You are an expert on our coverage and can answer all insurance related questions directly in the call. - You understand our main competitors well, the difference between their digital and insurance offering vs. Alan. You can answer competitor related questions and objections directly in the call. Priority 2: You are able to manage your pipeline. - You can organise your week accordingly to handle the number of leads necessary to reach your target - You are in control of your pipeline and feel at ease working on it - You are on top of your follow-ups, and can hit your service-level agreements (SLA), example: time to call a lead. ⭐ YOUR PROFILE ⭐ Sales skills - Great communication skills (written and oral, in both English and Dutch and/or French). Being bilingual is a big plus. - Active listening skills: ability to understand prospect’s needs and pains and provide relevant solutions with Alan. - Drive and assertiveness: ability to drive a sales cycle in a 1-call closing, ability to create a sense of urgency. - Basic analytical skills: ability to analyse self-performance. Soft skills & behavioural traits- - Have 1-2 years of experience in a Sales role including closing experience - Ambition to build a career in sales. - High willingness to learn and grow. - Driving sales and winning deals gives you energy. - Curious and eager to learn, high growth mindset. - Excellent organisation skills. - Strong ownership sense (ability to work autonomously, proactively). - Never give up mindset, bias to action, resilience when facing touch conversations. - Challenger, you challenge the status quo, you don’t blindly follow processes or seek permission for every decision (both toward prospects & internally). - Comfortable with uncertainty and iterations as the role is new - Ability to grow within the community by taking feedback. For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Netherlands Workplace: Remote OUR VISION & PRODUCTS 🚀 EverAI — Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years — Help Us Reach 100M first, 500M next At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories. Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first. And we’re only just getting started! OUR TEAM We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos [CEO] • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23 Michael Monin [Co-founder & CTO] • 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix [Co-founder & CMO] • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano [CFO/Legal] • 25+ years in Finance, Strategy, M&A • Ex-CFO/M&A @Curatible (exited to Blackstone) • Ex-President of the Board @SotremoSA (exited) • Co-founder/CFO @SoftOne (exited) YOUR ROLE Reporting directly to our Head of Partnerships/Affiliation, Hugo, this is what you'll be doing: KEY RESPONSIBILITIES - Manage, maintain and grow relationships with affiliates, ensuring they are consistently informed and supported - Oversee the onboarding process for new affiliates, ensuring smooth integration into the affiliate program - Monitor affiliate performance, generating reports on traffic, conversions, and ROI - Analyze affiliate results to identify areas of improvement, optimize campaigns for better performance, and find any opportunities to scale - Research and recruit new affiliates and business partners to expand the affiliate network - Troubleshoot affiliate-related issues and provide solutions in a timely manner - Collaborate with internal teams to create tailored affiliate funnels, ensuring maximum conversion rates - Regularly review and improve processes to enhance affiliate communication and management YOUR QUALIFICATIONS HARD SKILLS - 5+ years of experience in affiliate marketing and management - Proficiency in affiliate marketing platforms and network - Strong analytical skills with the ability to interpret data and make data-driven decisions - Advanced knowledge of digital marketing tactics and strategies on diverse channels (SEO, media buying, paid socials, etc.) - Advanced competence with tools like Everflow, Looker Studio, SEMrush, and other reporting systems - Excellent Excel/Google Sheets skills for data analysis and reporting - Ability to optimize processes for performance efficiency and ROI SOFT SKILLS 🗣 Strong communication & collaborative skills (perfectly fluent in English) 🎯 Goal-oriented, ownership and commitment ⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy 🧢 Humble - willing to learn, open to feedback 🔄 Adaptable - comfortable reprioritizing overnight when the landscape shifts 🍭 #NSFW - Comfortable advertising products based on uncensored models and content BONUS POINTS - Experience with complex affiliate tracking systems like postback S2S setup, ad servers and so on - Faced strong challenges (Affiliate disputes, tracking issues, fraud, volume drops, etc.) - Previous experience scaling affiliate programs from mid-size to enterprise level - Knowledge of funnel optimization strategies and A/B testing - Experience with subscription-based business models - Familiarity with fraud prevention techniques WHY EVERAI? 📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond 🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it 🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance 🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship 👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity 🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale WHAT WE OFFER ✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact 📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work 🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset 👨‍👩‍👧‍👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together ❤️‍🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members) 🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected 📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications 💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD ⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows 🎯 TOP TIER TALENT IS OUR MULTIPLIER We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with. We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business. If that’s you — reach out and apply!

Location: Germany Workplace: Remote OUR VISION & PRODUCTS 🚀 EverAI — Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years — Help Us Reach 100M first, 500M next At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories. Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first. And we’re only just getting started! OUR TEAM We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos [CEO] • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23 Michael Monin [Co-founder & CTO] • 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix [Co-founder & CMO] • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano [CFO/Legal] • 25+ years in Finance, Strategy, M&A • Ex-CFO/M&A @Curatible (exited to Blackstone) • Ex-President of the Board @SotremoSA (exited) • Co-founder/CFO @SoftOne (exited) YOUR ROLE Reporting directly to our Head of Partnerships/Affiliation, Hugo, this is what you'll be doing: KEY RESPONSIBILITIES - Manage, maintain and grow relationships with affiliates, ensuring they are consistently informed and supported - Oversee the onboarding process for new affiliates, ensuring smooth integration into the affiliate program - Monitor affiliate performance, generating reports on traffic, conversions, and ROI - Analyze affiliate results to identify areas of improvement, optimize campaigns for better performance, and find any opportunities to scale - Research and recruit new affiliates and business partners to expand the affiliate network - Troubleshoot affiliate-related issues and provide solutions in a timely manner - Collaborate with internal teams to create tailored affiliate funnels, ensuring maximum conversion rates - Regularly review and improve processes to enhance affiliate communication and management YOUR QUALIFICATIONS HARD SKILLS - 5+ years of experience in affiliate marketing and management - Proficiency in affiliate marketing platforms and network - Strong analytical skills with the ability to interpret data and make data-driven decisions - Advanced knowledge of digital marketing tactics and strategies on diverse channels (SEO, media buying, paid socials, etc.) - Advanced competence with tools like Everflow, Looker Studio, SEMrush, and other reporting systems - Excellent Excel/Google Sheets skills for data analysis and reporting - Ability to optimize processes for performance efficiency and ROI SOFT SKILLS 🗣 Strong communication & collaborative skills (perfectly fluent in English) 🎯 Goal-oriented, ownership and commitment ⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy 🧢 Humble - willing to learn, open to feedback 🔄 Adaptable - comfortable reprioritizing overnight when the landscape shifts 🍭 #NSFW - Comfortable advertising products based on uncensored models and content BONUS POINTS - Experience with complex affiliate tracking systems like postback S2S setup, ad servers and so on - Faced strong challenges (Affiliate disputes, tracking issues, fraud, volume drops, etc.) - Previous experience scaling affiliate programs from mid-size to enterprise level - Knowledge of funnel optimization strategies and A/B testing - Experience with subscription-based business models - Familiarity with fraud prevention techniques WHY EVERAI? 📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond 🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it 🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance 🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship 👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity 🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale WHAT WE OFFER ✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact 📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work 🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset 👨‍👩‍👧‍👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together ❤️‍🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members) 🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected 📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications 💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD ⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows 🎯 TOP TIER TALENT IS OUR MULTIPLIER We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with. We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business. If that’s you — reach out and apply!

Location: France Workplace: Remote OUR VISION & PRODUCTS 🚀 EverAI — Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years — Help Us Reach 100M first, 500M next At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories. Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first. And we’re only just getting started! OUR TEAM We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos [CEO] • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23 Michael Monin [Co-founder & CTO] • 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix [Co-founder & CMO] • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano [CFO/Legal] • 25+ years in Finance, Strategy, M&A • Ex-CFO/M&A @Curatible (exited to Blackstone) • Ex-President of the Board @SotremoSA (exited) • Co-founder/CFO @SoftOne (exited) YOUR ROLE Reporting directly to our Head of Partnerships/Affiliation, Hugo, this is what you'll be doing: KEY RESPONSIBILITIES - Manage, maintain and grow relationships with affiliates, ensuring they are consistently informed and supported - Oversee the onboarding process for new affiliates, ensuring smooth integration into the affiliate program - Monitor affiliate performance, generating reports on traffic, conversions, and ROI - Analyze affiliate results to identify areas of improvement, optimize campaigns for better performance, and find any opportunities to scale - Research and recruit new affiliates and business partners to expand the affiliate network - Troubleshoot affiliate-related issues and provide solutions in a timely manner - Collaborate with internal teams to create tailored affiliate funnels, ensuring maximum conversion rates - Regularly review and improve processes to enhance affiliate communication and management YOUR QUALIFICATIONS HARD SKILLS - 5+ years of experience in affiliate marketing and management - Proficiency in affiliate marketing platforms and network - Strong analytical skills with the ability to interpret data and make data-driven decisions - Advanced knowledge of digital marketing tactics and strategies on diverse channels (SEO, media buying, paid socials, etc.) - Advanced competence with tools like Everflow, Looker Studio, SEMrush, and other reporting systems - Excellent Excel/Google Sheets skills for data analysis and reporting - Ability to optimize processes for performance efficiency and ROI SOFT SKILLS 🗣 Strong communication & collaborative skills (perfectly fluent in English) 🎯 Goal-oriented, ownership and commitment ⚡️ Doer mindset - we are moving fast and need people who can balance execution, planning, and strategy 🧢 Humble - willing to learn, open to feedback 🔄 Adaptable - comfortable reprioritizing overnight when the landscape shifts 🍭 #NSFW - Comfortable advertising products based on uncensored models and content BONUS POINTS - Experience with complex affiliate tracking systems like postback S2S setup, ad servers and so on - Faced strong challenges (Affiliate disputes, tracking issues, fraud, volume drops, etc.) - Previous experience scaling affiliate programs from mid-size to enterprise level - Knowledge of funnel optimization strategies and A/B testing - Experience with subscription-based business models - Familiarity with fraud prevention techniques WHY EVERAI? 📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond 🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it 🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance 🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship 👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity 🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale WHAT WE OFFER ✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact 📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work 🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset 👨‍👩‍👧‍👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together ❤️‍🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members) 🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected 📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications 💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD ⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows 🎯 TOP TIER TALENT IS OUR MULTIPLIER We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with. We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business. If that’s you — reach out and apply!

Location: Romania Job Overview As a Technical Writer, you will create technical documentation and content covering AI infrastructure, AI data centers, AI factories, GPU computing, cloud infrastructure, enterprise hardware, and security. This role is ideal for someone who can understand technical specifications, architectures, implementation requirements, and infrastructure concepts and explain them clearly to IT professionals and decision-makers. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. Key Responsibilities Create clear, accurate, detailed technical short-form content for landing pages and product pages. Create clear, accurate, and well-structured technical documentation. Develop implementation guides that help technical teams understand and deploy infrastructure and solutions. Research and write whitepapers covering AI infrastructure, GPU compute, cloud infrastructure, security, and emerging enterprise technologies. Create product and specification content for enterprise hardware, infrastructure solutions, and technology services. Write technical blog posts aimed at IT decision-makers, architects, engineers, and infrastructure practitioners. Translate complex technical specifications and concepts into content that is easy to understand without losing technical accuracy. Work with technical, product, engineering, and subject-matter experts to gather and validate information. Research emerging technologies and industry developments relevant to AI infrastructure and enterprise IT. Review technical content for accuracy, consistency, clarity, and completeness. Understand technical documentation, product specifications, architecture information, and implementation requirements. Use diagrams, tables, specifications, and structured information where appropriate to improve technical communication. Maintain consistency in terminology, technical language, and documentation standards. What We're Looking For Native English-speaking candidates only. Strong technical writing and communication skills. Demonstrated ability to understand and explain complex technical subjects. Experience writing for IT, infrastructure, enterprise technology, or related technical audiences. Strong research skills and the ability to learn unfamiliar technical subjects quickly. Ability to work with technical specifications, product information, documentation, and subject-matter experts. Excellent attention to technical accuracy and detail. Ability to adapt writing style for engineers, IT practitioners, architects, and senior technology decision-makers. Strong ability to organize complex information into clear and logical documentation. Comfortable researching technologies independently and asking the right technical questions. Relevant Technical Areas Experience in one or more of the following is valuable: AI infrastructure AI data centers AI factories GPU computing High-performance computing Cloud infrastructure Servers and enterprise hardware Data center infrastructure Cybersecurity Enterprise IT Virtualization Infrastructure architecture We are open to candidates with different technical backgrounds. Strong technical writing ability and the capacity to understand infrastructure technologies are more important than having experience in every area listed above. Preferred Qualifications Experience creating technical documentation or implementation guides. Experience writing technical whitepapers or research-driven content. Experience working with enterprise hardware or infrastructure products. Experience writing for IT architects, engineers, infrastructure teams, or technology decision-makers. Familiarity with APIs, cloud platforms, GPU infrastructure, AI/ML infrastructure, or enterprise systems. Basic understanding of SEO and content optimization. Experience using AI-assisted research and writing tools.

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career pat 🛠️ THE STACK Python services on FastAPI, async SQLAlchemy and PydanticAI, Temporal for durable execution, PostgreSQL, MCP, Daytona sandboxes, various LLM model providers, Terraform on AWS, React with Vite. Our main backend is a Flask monolith. We deploy daily and believe in distributed ownership: you build it, you own it. 🤖 THE AGENTIC PLATFORM AREA In 2027, we expect to run more AI agents than we have employees. Agents already do real work at Alan. They answer members' health questions, resolve support requests, read medical documents, detect fraud, automate operational tasks, and write a large share of our code. But every team building an agent ends up solving the same hard problems again: how to call models safely with health data, how to give an agent tools and the right permissions, how to know whether a prompt change made it better or worse, how to debug what it did. The result: several agent frameworks and evaluation stacks, each with its own security and compliance story. The Agentic Platform area was created to fix that. Our mission: make it cheap, fast and safe for every Alaner or crew to build, run and improve agentic products and workflows. We own the environment agents run in (infrastructure, runtime, evaluation, observability, skills lifecycle), with security, privacy and compliance by design, and the generalist products on top: Hopper and the Agent Studio. Product teams and all Alaners own their agents, skills, and their outcomes. We give them the paved road. Two crews, one team: - Hopper is every Alaner's AI companion. Five months after it started, 80% of Alaners use it, 3k sessions are created each day, and about 30% of our pull requests are opened from it (watch how we built it https://www.youtube.com/watch?v=hAu7Ngfd0ys). - AI Product Platform builds the shared blocks every AI product at Alan runs on. For instance, our ops teams now build agents autonomously on our Ops AI Platform (read how https://medium.com/alan/how-we-bootstrapped-an-ai-agents-platform-for-operations-at-alan-fefd87ed6314, watch the talk https://www.youtube.com/watch?v=_pg1ij8k5Rw). 🧩 PROBLEMS YOU'LL ONLY FIND HERE Run agents at scale - 🧠 One runtime for every AI product. A shared agent framework, from a single model call to multi-agent workflows with live streaming, and one gateway to every model: routing, failover across providers, quotas and cost per use case built in. - ⏳ Agent sessions that last for hours. Durable sessions, started from the web, Slack, Linear or GitHub, that survive pod restarts and deploys, and pick up exactly where they left off. - 📦 Sandboxes at scale. An isolated environment for every agent session and every evaluation, on an infrastructure compliant with sensitive data, with negligible boot overhead. Make agents trustworthy and proactive - 🔌 One tool gateway to the whole company. An MCP gateway that connects agents to internal tools and data, external services, computer use, managing identity and credentials. - 🔐 Agents safely acting on critical data. We give each agent no more than the access it needs. Every tool call goes through identity, permissions, confirmations and audit. No sensitive data leaks. - 🧪 Evals you can replay in time. Re-run an agent or skill against production as it was at a past point in time, on real data, safely isolated. Anyone can ship knowing their change is an improvement rather than a regression. - 🔁 Agents and skills that proactively fix themselves. Every run is traced, and every human correction, failed tool call or escalation becomes a prioritized fix that Hopper can apply. Put agents in everyone's hands - 📚 Skills as a product. A registry where Alaners and teams publish, share and version their skills, so that nothing needs to be repeated twice. - ✨ AI that non-engineers can own. Alaners who ship code through Hopper, Operators or Sales who build their own agents or skills in our Studio and operate them from their day-to-day tools. - ⏰ Automations and artifacts. Agents that run on a schedule or on an event, and build the dashboards and hosted sites that become the go-to places for collaboration. ⭐ IS IT YOU WE’RE LOOKING FOR? What you'll do - Own some of the problems above end to end, from design to production, with significant influence on architecture and code quality - Work closely with the people who use what you build: Alaners, product teams, ops - Own reliability, cost and security in production - Mentor engineers, contribute to our product and engineering culture, and help build the team Experience we value - 3+ years in software engineering, with solid backend fundamentals - Platform-leaning or product-leaning: both are welcome. Depth in at least one of: distributed systems and runtimes, evaluation and data quality, security and authorization, product UX - A good sense of user and developer experience, whatever you build - You built products, platforms or infrastructure used by other people - Experience with LLM APIs, agent frameworks, evals or MCP is a strong plus; ML or MLOps experience is a plus Mindset we value - You measure success by adoption, not by what is available - You make concrete tradeoffs between speed, reliability, cost, security and user experience - You simplify complexity with clear abstractions and maintainable code - You care about whether people can understand and verify what an AI system did - You keep up with the latest AI technology and know the open-source AI ecosystem - Self-directed, pragmatic, humble, collaborative, enthusiastic about learning and teaching - Excited about AI changing who can build, investigate and automate work Above all, we look for high potential and curiosity: make sure to show us this when you apply. Everything else is a bonus. You should be fluent in English (no French required). 🌍 HOW WE WORK - Location: you must be legally eligible to work in France, Belgium, or Spain. - Remote work: we offer remote work flexibility, but we value in-person collaboration. 🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents.   IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.

Location: Bristol Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Field Manager on Via’s Operations team in the UK , you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our Westlink service, tackle real-time challenges, and ensure our riders are transported safely and on time. This is an in-person position with the expectation that you will be onsite at least 3 days per week. About the Role: Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders. Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth. Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly. Guide and support drivers, building strong relationships and coaching toward stronger performance in the field. Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes. Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly. About You: Operationally experienced in people management, logistics, customer service, or other process-oriented work. Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds. Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure. Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services. Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring. Fluent in English. Valid driver’s license in the UK, class B. Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations. Compensation and Benefits: Becoming part of a company that was awarded for its commitment to social good. Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills. Comprehensive health scheme offered through AXA. Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents. Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI). There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: Serbia; Thailand; Poland; Cyprus; Israel Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for Head of Supply . Your main tasks will be: Make sure we always have enough quality supply to cover client demand. Develop our supply sufficiency model and demand forecast. The base model exists; you’ll improve it or rebuild it if needed. Balance supply and demand by segments. Plan partner orders and control their delivery. Design partner incentives: payouts, bonuses, commissions. Connect supply costs with company P&L. Lead a team of ~20 people through team leads. Test new ideas on small groups first, then scale what works. You’ll work with Analytics and Product on this. Negotiate with key partners. Present your plans to senior management and align stakeholders. Keep partner work within compliance rules. We expect from you: 6+ years in supply, marketplace or partner management. Real examples of changes you led, with measurable results. Experience in supply and demand planning and forecasting. Strong knowledge of partner unit economics: payouts, cost to serve, payback. Experience with partner tier systems. Strong analytical skills, including designing experiments and measuring their impact. A business-first mindset and strong people management. Fluent Russian and English B2+. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: European Union What you'll be solving A pod is mid-request. The node it's running on is about to disappear - Spot is pulling the instance, or Autoscaler has flagged the node as underutilized and marked it for removal. The safe move is to wait. The profitable move is to act now. Every team in this pipeline is built to close that gap: make the aggressive call and still guarantee nothing breaks. That guarantee is the hard part. Deciding which nodes to kill, which pods to move, and which storage volume to resize is a genuinely hard optimization problem - several of them are P=NP-hard in the general case - and it has to run continuously, in production, faster than a human would ever attempt it by hand. Get it right and clusters run at half the cost. Get it wrong once and you've taken down something live. This posting covers multiple teams working on different pieces of the same automation problem node placement algorithms and provisioning, deep integrations with tools like Karpenter, workload rightsizing (vertical and horizontal), moving running workloads between nodes without interrupting them, storage that scales itself, and GPU capacity optimization across clouds and regions. All of it runs in real time, in production, with no human tuning YAML in the loop. This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine. Requirements: Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices - not just make something work. Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language. Understanding of Kubernetes internals – autoscaling and networking. You've personally driven a complex project end-to-end. Experience with AI coding agents and agentic development workflows. You've used observability tooling in production. CI/CD and DevOps practices experience. Strong English skills, both verbal and written. Startup mindset: adaptable, proactive, and comfortable with ambiguity. Nice-to-haves: Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) – including real understanding of how compute, networking, and storage work under the hood. Deep knowledge of EKS, GKE, or AKS internals. Container runtime experience CRI-O, runc, containerd. Cloud storage depth – block storage, CSI, volume management, filesystem internals. Low-level Linux experience: process internals, packet-level networking (NAT, iptables, conntrack, eBPF, SDN), filesystems, storage. Low-level systems programming experience in C or C++. Kubernetes or cloud-native OSS contributions. Experience with AI coding agents and agentic development workflows. Responsibilities: Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale. Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management. Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks). Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services. Collaborate with product and other engineering teams to solve problems that don't have textbook solutions. Work with time-series data, cloud provider APIs, and Kubernetes control plane internals. Contribute to product direction and backlog - shape what gets built next, not just how it's built. Participate in on-call rotation for teams that require it. Tools we use daily: Programming Languages: Go Cloud & Orchestration: Kubernetes, AWS, GCP, Azure Infrastructure as Code: Terraform Databases & Storage: PostgreSQL, Cloud Object Storage, ClickHouse Messaging & APIs: GCP Pub/Sub, gRPC for internal communication, REST for public APIs Observability: Prometheus, Grafana, Loki, Tempo CI/CD & GitOps: GitLab/Github CI with ArgoCD and Kargo What’s in it for you? Competitive salary (€6,500 - €9,000 gross, depending on the level of experience) Enjoy a flexible, remote-first global environment. Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. Equity options. Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. Spend 10% of your work time on personal projects or self-improvement. Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. Annual hackathon to spark new ideas and strengthen team bonds. Team-building budget and company events to connect with your colleagues. Equipment budget to ensure you have everything you need. Extra days off to help maintain a healthy work-life balance. Hiring process Screening call with Recruiter Hiring Manager interview Technical interview (system design) Live coding Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

Location: Cyprus; Finland; Ireland; Malta; Moldova; North Macedonia; Sweden What you'll be solving A pod is mid-request. The node it's running on is about to disappear - Spot is pulling the instance, or Autoscaler has flagged the node as underutilized and marked it for removal. The safe move is to wait. The profitable move is to act now. Every team in this pipeline is built to close that gap: make the aggressive call and still guarantee nothing breaks. That guarantee is the hard part. Deciding which nodes to kill, which pods to move, and which storage volume to resize is a genuinely hard optimization problem - several of them are P=NP-hard in the general case - and it has to run continuously, in production, faster than a human would ever attempt it by hand. Get it right and clusters run at half the cost. Get it wrong once and you've taken down something live. This posting covers multiple teams working on different pieces of the same automation problem node placement algorithms and provisioning, deep integrations with tools like Karpenter, workload rightsizing (vertical and horizontal), moving running workloads between nodes without interrupting them, storage that scales itself, and GPU capacity optimization across clouds and regions. All of it runs in real time, in production, with no human tuning YAML in the loop. This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine. Requirements: Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices - not just make something work. Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language. Understanding of Kubernetes internals – autoscaling and networking. You've personally driven a complex project end-to-end. Experience with AI coding agents and agentic development workflows. You've used observability tooling in production. CI/CD and DevOps practices experience. Strong English skills, both verbal and written. Startup mindset: adaptable, proactive, and comfortable with ambiguity. Nice-to-haves: Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) – including real understanding of how compute, networking, and storage work under the hood. Deep knowledge of EKS, GKE, or AKS internals. Container runtime experience CRI-O, runc, containerd. Cloud storage depth – block storage, CSI, volume management, filesystem internals. Low-level Linux experience: process internals, packet-level networking (NAT, iptables, conntrack, eBPF, SDN), filesystems, storage. Low-level systems programming experience in C or C++. Kubernetes or cloud-native OSS contributions. Experience with AI coding agents and agentic development workflows. Responsibilities: Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale. Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management. Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks). Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services. Collaborate with product and other engineering teams to solve problems that don't have textbook solutions. Work with time-series data, cloud provider APIs, and Kubernetes control plane internals. Contribute to product direction and backlog - shape what gets built next, not just how it's built. Participate in on-call rotation for teams that require it. Tools we use daily: Programming Languages: Go Cloud & Orchestration: Kubernetes, AWS, GCP, Azure Infrastructure as Code: Terraform Databases & Storage: PostgreSQL, Cloud Object Storage, ClickHouse Messaging & APIs: GCP Pub/Sub, gRPC for internal communication, REST for public APIs Observability: Prometheus, Grafana, Loki, Tempo CI/CD & GitOps: GitLab/Github CI with ArgoCD and Kargo What’s in it for you? Competitive salary (€6,500 - €9,000 gross, depending on the level of experience) Enjoy a flexible, remote-first global environment. Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology. Equity options. Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks. Spend 10% of your work time on personal projects or self-improvement. Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills. Annual hackathon to spark new ideas and strengthen team bonds. Team-building budget and company events to connect with your colleagues. Equipment budget to ensure you have everything you need. Extra days off to help maintain a healthy work-life balance. Hiring process Screening call with Recruiter Hiring Manager interview Technical interview (system design) Live coding Culture Check interview with an executive *As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. *Please note that Cast AI does not provide any form of visa sponsorship/work permit. #LI-Remote

💥 Drive the alignment of cross-functional goals - ensuring clear ownership, unblocking dependencies, and keeping the leadership team informed of risks. 💥 Champion and implement modern AI tools to automate project tracking and optimize reporting.