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Location: Ukraine (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Professional, Scientific, and Technical Services professionals to support a cutting-edge AI benchmarking project focused on Russian corporate, legal, financial, and technology environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, technical, analytical, legal, financial, and project management challenges across consulting, technology, professional services, and enterprise operations. Your expertise will help ensure AI systems understand and respond accurately within highly specialized and knowledge-driven industries. WHAT YOU’LL DELIVER - Design realistic Professional and Technical Services scenarios in Russian or English grounded in operational contexts (e.g., financial audits, software development workflows, IT operations, legal documentation, project delivery, stakeholder communication, compliance reviews) - Adapt structured evaluation rubrics for analytical reasoning, technical problem-solving, project coordination, and professional decision-making tasks - Review AI and human-generated responses for factual accuracy, professional standards, technical quality, and operational realism - Contribute to “gold standard” solutions reflecting best practices across Russian professional services, legal operations, accounting, project management, and technology environments QUALIFICATIONS - Native-level Russian with strong professional English proficiency - 5+ years of professional experience in Professional Services, Technology, Legal Services, Accounting, Audit, Consulting, or Project Management - Background in one or more relevant roles: Accounting & Auditing, IT or Information Systems Management, Legal Practice, Project Management, Software Development, Technology Consulting, Enterprise Operations, Digital Transformation, or Human Resources, Payroll & Employment Compliance - Strong understanding of professional service workflows, regulatory and compliance requirements, technical operations, project delivery methodologies, and Russian business environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Remote, Europe; Remote, Ukraine Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are currently looking for a Senior Sales Manager to join our Valgro team, who will help us scale. Valgro is Boosta’s service team that provides link building and content creation services for the company’s internal projects. Valgro in numbers: 5,000+ links built monthly 35+ languages in operation 50+ in-house professionals Your responsibilities will include: Manage the full sales cycle, from prospecting and lead qualification to negotiations and deal closing. Attend industry conferences, trade shows, and networking events, including 2–3 events per month during peak season, to generate new business opportunities and strengthen market presence. Actively build, maintain, and leverage a professional network to generate referrals, develop partnerships, nurture existing relationships, and identify new sales opportunities. Identify, research, and engage potential clients through relevant channels. Build and maintain a healthy sales pipeline, ensuring consistent progress toward revenue targets. Conduct discovery calls to understand customer needs, business challenges, and decision-making processes. Develop tailored sales proposals and communicate the business value of solutions to potential clients. Lead negotiations, handle objections, and develop commercial agreements that meet both customer needs and business objectives. Build and maintain strong relationships with clients, identifying opportunities for account growth and long-term partnerships. Monitor sales performance, maintain accurate CRM data, and provide reliable pipeline forecasts. Continuously improve sales processes, messaging, and outreach strategies based on performance data and market feedback. Take ownership of individual sales performance, proactively identify challenges, and drive actions to achieve business goals. We’re looking for someone who: Consultative & Value-Based Selling. Prospecting. ICP & Lead Qualification. Outbound and Communication Building. Pipeline Management & Commercial Acumen. Negotiation & Deal Closing (English B2+). Relationship Building & Account Expansion. Verified network across various business verticals. Experience attending industry events and conferences, and a desire to actively participate in them (2–3 per month during peak season). It would be desirable to have an understanding of SEO and link building, segmentation, and positioning, Market Research & Account Research. Our hiring flow: Step 1: Pre-screen. Step 2: Test task (Role Play). Step 3: Technical interview. Step 4: Final interview. Step 5: Reference check. Step 6: Job Offer. For your comfort and growth, we offer: Work in a supportive and comfortable team with well-established processes. Career growth opportunities both vertically and horizontally. The chance to work with different niches and build a diverse project portfolio. Remote work and a flexible schedule — plan your own day around team interaction hours. Option to work from our Kyiv office or visit coworking spaces in Lviv and Warsaw. 28 working days of paid vacation per year, up to 30 sick leave days with medical confirmation, plus all public holidays observed. Care for your health: medical insurance, a Mental Health program, and compensation for therapy sessions. Learning & development: English lessons with a tutor and a speaking club, compensation for external courses, conferences, and access to a corporate library. We celebrate important moments together — we give gifts for special occasions in your life and career. The Ukrainian Victory Support program and other charitable initiatives supporting Ukraine. Quarterly team buildings (online or offline). Valgro is a team of over 50 experts who successfully combine structured processes, proprietary methodologies, and a result-driven mindset. Here, you’ll learn from the best, join strong workflows, and create truly impactful cases together with the team. If structure, initiative, and professional growth resonate with you — send us your CV and let’s achieve results together!

Location: Barcelona, Spain; milan, Italy Workplace: remote About seQura seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months. Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR. Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5. About the role You know the decision makers at German universities, private Hochschulen and training academies by name. Now help us build a market. We are looking for a senior sales professional who has spent years in the German education sector, has a portfolio of active relationships and can open doors from day one. This is a founding role: you will be the first person on the ground for EduQa in Germany. You will report directly to the Head of EduQa International Markets and work closely with our international sales team. You will: Open and close new strategic accounts: universities, private Hochschulen, business schools, academies, Weiterbildung and online course providers Own the full sales cycle, from first contact to signature, with deals involving management, finance and admissions Activate your network from the first weeks and turn it into real pipeline Negotiate commercial terms and structure agreements tailored to each institution Represent EduQa at trade fairs, events and sector associations Bring market and customer insight back to our product and leadership teams What you'll need At least 7 years of B2B sales, including at least 4 in the education sector (higher education, business schools, training, edtech or services for educational institutions) An active, verifiable network of decision makers in German education: managing directors, CFOs, heads of admissions and marketing A measurable track record: targets exceeded, deals closed, new markets or segments opened Experience with complex sales involving long cycles and multiple stakeholders Full autonomy in building and managing your own pipeline Native or near-native German and fluent English What we offer We have a strong and sustainable foundation where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible. A role with direct, visible impact Exposure to the whole company: you will work with managers across every function and every market. 23 vacation days + 2 days of free disposal per year. Professional development workshops and seminars. Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee. Health insurance discounts with Sanitas and Adeslas. Urban mobility support via Kleta. Free access to healthy, organic, and sustainable fruits. Wellness Programme covering 6 areas: occupational, physical, financial, emotional, social, and environmental. Our hiring process Screening call with the Hiring Manager In-depth competency interview with the Hiring Manager Final interview with the team We kindly ask that you submit your CV in English, as it is the official language of our community. We promote equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. Do you want to be part of the change? Join us!

Location: Remote, Europe; Remote, Ukraine Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are currently looking for a Sales Manager to join our Valgro team, who will help us scale. Valgro is Boosta’s service team that provides link building and content creation services for the company’s internal projects. Valgro in numbers: 5,000+ links built monthly 35+ languages in operation 50+ in-house professionals Your responsibilities will include: Manage the full sales cycle, from prospecting and lead qualification to negotiations and deal closing. Attend industry conferences, trade shows, and networking events, including 2–3 events per month during peak season, to generate new business opportunities and strengthen market presence. Actively build, maintain, and leverage a professional network to generate referrals, develop partnerships, nurture existing relationships, and identify new sales opportunities. Identify, research, and engage potential clients through relevant channels. Build and maintain a healthy sales pipeline, ensuring consistent progress toward revenue targets. Conduct discovery calls to understand customer needs, business challenges, and decision-making processes. Develop tailored sales proposals and communicate the business value of solutions to potential clients. Lead negotiations, handle objections, and develop commercial agreements that meet both customer needs and business objectives. Build and maintain strong relationships with clients, identifying opportunities for account growth and long-term partnerships. Monitor sales performance, maintain accurate CRM data, and provide reliable pipeline forecasts. Continuously improve sales processes, messaging, and outreach strategies based on performance data and market feedback. Take ownership of individual sales performance, proactively identify challenges, and drive actions to achieve business goals. We’re looking for someone who: Consultative & Value-Based Selling. Prospecting. ICP & Lead Qualification. Outbound and Communication Building. Pipeline Management & Commercial Acumen. Negotiation & Deal Closing (English B2+). Relationship Building & Account Expansion. Verified network across various business verticals. Experience attending industry events and conferences, and a desire to actively participate in them (2–3 per month during peak season). It would be desirable to have an understanding of SEO and link building, ICP, segmentation, and positioning, Market Research & Account Research. Our hiring flow: Step 1: Pre-screen. Step 2: Technical interview. Step 3: Final interview. Step 4: Reference check. Step 5: Job Offer. For your comfort and growth, we offer: Work in a supportive and comfortable team with well-established processes. Career growth opportunities both vertically and horizontally. The chance to work with different niches and build a diverse project portfolio. Remote work and a flexible schedule — plan your own day around team interaction hours. Option to work from our Kyiv office or visit coworking spaces in Lviv and Warsaw. 28 working days of paid vacation per year, up to 30 sick leave days with medical confirmation, plus all public holidays observed. Care for your health: medical insurance, a Mental Health program, and compensation for therapy sessions. Learning & development: English lessons with a tutor and a speaking club, compensation for external courses, conferences, and access to a corporate library. We celebrate important moments together — we give gifts for special occasions in your life and career. The Ukrainian Victory Support program and other charitable initiatives supporting Ukraine. Quarterly team buildings (online or offline). Valgro is a team of over 50 experts who successfully combine structured processes, proprietary methodologies, and a result-driven mindset. Here, you’ll learn from the best, join strong workflows, and create truly impactful cases together with the team. If structure, initiative, and professional growth resonate with you — send us your CV and let’s achieve results together!

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Partner Delivery Engineer at Via, you will act as the critical technical bridge between our R&D, Partner Success, and Product teams to ensure seamless functionality for our global partners. In this high-impact support engineering role, you will untangle complex system escalations and optimize the underlying technology powering our transit networks. This is a unique opportunity to directly enhance partner satisfaction while shaping the continuous improvement of our cutting-edge mobility technology. About the Role: Spearhead technical investigations to diagnose and resolve complex system escalations with minimal disruption to live transit operations Resolve challenging customer issues in a collaborative highly impactful dynamic environment Collaborate with R&D, Partner Success, and Product to translate technical roadblocks into actionable product enhancements Build analytical workflows to monitor support trends and proactively prevent future challenges from impacting partners Develop tailored documentation and knowledge bases to empower internal teams to troubleshoot effectively About You: Bachelor’s degree in a technical field and 1+ years of experience in technical support, software engineering, or solutions engineering Masterful communicator who can seamlessly translate dense technical concepts for diverse, non-technical audiences Highly analytical root-cause problem solver who operates effectively in a fast-paced, hybrid work environment Compensation and Benefits: Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and equity Health insurance with a discount for family members Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station Career development and growth opportunities Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Yerevan, Armenia Sperasoft is looking for experienced Senior Landscape artist to join AAA+ project. If you have a passion for biomes, terrain sculpting, material creation, and want to be part of a collaborative team pushing quality to the next level - we would like to hear from you! Responsibilities Create landscapes using UE5’s sculpting, painting, foliage, spline tools and external DCC such as Gaea or World Machine Design and implement biomes, including rocks, decals, roads, embankments, and other natural elements Build and manage landscape materials within Unreal shader system Develop high-quality materials in Quixel Mixer or Substance Designer Use procedural tools like PCG or Houdini to place grass, trees, rocks, and other natural assets in a fast and efficient way Ensure performance-friendly, visually compelling landscapes aligned with art direction Collaborate with design, lighting, and technical teams to maintain quality and consistency Obtain Lead Artists guidance and approval as required to advance tasks Continue to refine artistic abilities and learn new software packages and/or in-house tools Coordinate with Senior and/or Lead Artists with mentoring Junior 3D Artists as well as sharing best project practices with them Contribute to the team-oriented environment Requirements Knowledge of UE 5 and Perforce Knowledge of 3D software (Blender/Maya/3Ds Max) Terrain Generation software knowledge (Gaea/World Machine) Unreal Engine Landscape system & Material Graph knowledge Understanding biome assets creation (i.e. embankment, road modules, rocks, landscape patches, decals, small set dressing assets etc) Material creation in Quixel Mixer and Substance Designer will be a big plus, as well as knowledge of Houdini plugin for Unreal Engine Benefits Working with an international team of world-class professionals on exciting and challenging projects; Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events; Medical Care package; Sensibly flexible working hours; Breakfasts, snacks and fruits available during the day, tea and coffee machines; Friendly team environment; Additional benefits – care bonus to cover health, educational and safety needs.

Location: Tel Aviv-Yafo, Tel Aviv District, Israel About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. About this role We’re seeking a Regulatory Affairs Specialist to join Aidoc’s Regulatory team. In this role, you will support regulatory activities throughout the software development life cycle, including regulatory assessments, world wide registrations, regulatory submissions, and regulatory operations — ensuring our products meet international requirements and industry standards. Your expertise will directly advance the compliance, safety, and successful market access of cutting-edge AI healthcare solutions. Responsibilities Regulatory Impact Assessments: Lead regulatory assessments of software changes and product enhancements, evaluating their impact on existing approvals, determining global regulatory requirements, and developing strategies to ensure continued compliance while enabling innovation. Global Regulatory Submissions & Market Expansion: Own and drive end-to-end regulatory submissions and product registrations across international markets, including Canada, Australia, Brazil, and other key regions. Lead the preparation of submission dossiers, manage interactions with regulatory authorities, and respond to regulatory queries to secure timely market authorizations and support global business growth. Product Labeling: Lead the creation, review, and maintenance of product labels in accordance with applicable regulatory requirements across global markets. Manage labeling updates, localization, and translation activities to ensure accuracy, consistency, and compliance throughout the product lifecycle.Promotional & Marketing Material Review: Partner with Marketing, Product, and Commercial teams to review and approve promotional, marketing, and customer-facing materials, ensuring that product claims are accurate, appropriately substantiated, aligned with authorized intended uses, and compliant with applicable regulatory requirements. Write, update, and maintain technical files for class I and Class IIa products Perform Regulatory operations activities , including handling significant administrative responsibilities related to global registrations and technical processes such as updating databases, dashboards, and trackers diligently. Stay updated on new and changing regulations. Translate regulatory requirements into actionable processes , enhancing efficiency, compliance, and product quality across the organization. Cross-functional Collaboration: Work closely with SW engineers, data scientists, and product teams to identify testing requirements, troubleshoot issues, and ensure regulatory Compliance. Requirements Education & Experience Bachelor’s degree in Engineering, Life/Exact Sciences, Quality Assurance or Law. 1-2 years in regulatory teams within the medical device industry, preferably with SaMD (software as a Medical Device) - a plus . Interest or background in computer science or AI - a plus . Skills & Qualities Structured thinker with the ability to read and implement regulatory guidance and standards. Analytical skills and data-driven decision making. Exceptional project and program management skills. Ability to work independently with minimal supervision. Detail-oriented, proactive, and accountable. English proficiency equivalent to a native speaker, with excellent verbal and written communication Collaborative, team-oriented mindset with a passion for learning and growth. Our Perks: Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives) We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees. Amazing and healthy breakfasts and lunches prepared daily by our personal chef! Stocked up kitchen & meal card Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes. Amazing culture - collaborative, transparent & fun! Attractive compensation package & benefits Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Location: MLT; PL Workplace: remote Overview: SOFTSWISS is hiring a Senior Product Marketing Manager to join our Marketing Team. We are looking for a strategic and market-oriented professional to lead product positioning, messaging, and go-to-market initiatives across our iGaming solutions. In this role, you’ll work closely with Product, Sales, and Marketing teams to drive product awareness, strengthen market differentiation, and support business growth across global markets. Purpose of the role: You will drive and strengthen SOFTSWISS products positioning, awareness, and marketing-led sales across global markets. This role combines strategic product marketing with hands-on execution across multiple channels and touchpoints. You will own product awareness growth and support marketing contributions to lead generation and sales performance through positioning development, go-to-market initiatives, and product communication strategies. You will also manage complex marketing projects end-to-end — from positioning and campaign concepts to cross-functional coordination, launch, execution, and performance analysis — while strengthening how SOFTSWISS products are perceived by clients, partners, and the wider iGaming community. Key responsibilities: Lead and execute global product marketing initiatives across multiple markets and communication channels Own end-to-end project management of complex marketing initiatives — from strategic planning and messaging development to launch and post-campaign analysis Develop and implement product positioning, messaging frameworks, communication strategies, USP, and competitive differentiation points aligned with business goals Prepare monthly, quarterly, and campaign-based communication plans, including priorities, objectives, key messages, target regions, and communication channels Define and maintain product positioning, target audience profiles, consumer insights, competitive differentiators, and key messaging Support go-to-market launches, strategic business initiatives, and product expansion activities Coordinate and execute integrated product marketing campaigns in close cross-functional collaboration Create and oversee development of marketing and sales materials, including product presentations, commercial proposals, one-pagers, key visuals, banners, landing pages, case studies, and other collateral Participate in production and coordination of video content supporting product promotion Collaborate closely with Product, Sales, BizDev, Brand Marketing, PR, Design, Content, Digital, and Regional Marketing teams Coordinate cross-departmental efforts related to exhibitions, sponsorships, industry events, and awards Monitor marketing performance metrics and KPIs, analyze campaign effectiveness, and initiate optimization activities Continuously analyze competitors, market trends, customer insights, and industry developments Support budget planning, allocation, and optimization Maintain project documentation, reporting, and stakeholder communication alignment Required Experience: Bachelor’s degree in Marketing, Communications, Business, or a related field 5+ years of experience in Product Marketing, Marketing Management, Strategic Marketing, or related roles 3+ years of experience in B2B tech product marketing across multiple communication channels Strong project management expertise with experience leading complex cross-functional initiatives Strong understanding of product positioning, communication strategy, GTM, and integrated marketing Experience working with multiple stakeholders in fast-paced international environments Strong strategic thinking combined with hands-on execution skills Excellent prioritization, collaboration, and organizational skills Proactive mindset, high ownership, and problem-solving approach English proficiency — Advanced Russian proficiency — Advanced Nice to have: Experience working with regulated markets, iGaming, SaaS, fintech, or digital products Experience supporting product launches, GTM strategy, and demand generation initiatives Experience with product repositioning or international market expansion projects Experience managing agencies, creative production, and external vendors Understanding of product performance metrics and marketing analytics Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. We’re looking for a Senior Revenue Accounting Manager to join our London team. This is a hybrid role and 12month FTC contract. In this role, you’ll help us strengthen our revenue accounting operations and controls while driving alignment with global financial processes. Get to know our Finance team: what drives us, how we work, and what you can expect. What You’ll Be Doing Oversee month-end close operations for revenue accounting, reviewing high-risk journal entries, balance sheet reconciliations, and strategic flux analyses to ensure U.S. GAAP compliance. Lead the identification and resolution of complex data issues and systemic reconciliation gaps, establishing automated workflows to prevent future discrepancies. Own end-to-end revenue accounting strategies, providing high-level technical guidance to finance leadership and delegating specialized analyses to junior staff. Drive the annual external audit strategy for revenue, serving as the primary lead for key technical accounting schedules and management responses. Build and lead cross-functional partnerships across Finance, Legal, Sales, and Product to streamline contract reviews, establish robust policies, and enforce compliance. Design, implement, and maintain the SOX control framework across all revenue operations, ensuring continuous monitoring and zero control deficiencies. Advanced data analytics capability using SQL and visualization tools to evaluate complex revenue models, forecast trends, and drive strategic business insights. Initiate and execute high-priority ad-hoc strategic projects, technology implementations, and process transformations across the finance function. Leverage AI tools (e.g., Claude Code, Cursor) to accelerate data analysis, automate routine reconciliation tasks, and draft documentation – demonstrating fluency in AI-assisted workflows as part of the role’s operating standard What You’ll Need to Thrive Essential: Experience with MS Excel and Google Sheets Experience with NetSuite (or an equivalent ERP), Professional accountancy qualification (CPA, ACCA, ACA, or equivalent). Public company accounting experience within a relevant industry, alongside proven experience leading and developing others. Strong technical knowledge of revenue recognition (ASC 606 / IFRS 15), U.S. GAAP, IFRS, and SOX internal controls. Proven track record of managing full-cycle financial close processes and maintaining robust accounting operations. Proven ability to build alignment across teams and manage relationships with senior stakeholders. Ability to connect day-to-day revenue detail with longer-term commercial goals. Comfort brings clarity to ambiguity and working independently in a rapidly changing environment. Nice to Have: Experience with Snowflake and using SQL for data querying and financial modelling Active, proven usage of AI tools (LLMs and coding assistants) in day-to-day work; be prepared to discuss specific examples Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine. Our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a Safety Governance Analyst to help make safety at inDrive measurable, consistent and auditable. You’ll map how safety processes really work across markets, test them through structured sampling and QA, and turn findings into clear standards, fixes and reporting. It’s a hands-on role for someone who is equally comfortable writing a SQL query, drawing a process map and drafting a procedure. Key Responsibilities Map end-to-end safety processes, including incident intake, case handling, escalations and driver/rider actions, using BPMN or Lean methods, and identify gaps, risks and inefficiencies Design and run QA and sampling reviews of safety cases and controls: define sample sizes, review criteria and scoring Log findings, agree remediation actions with process owners, and track them to closure Maintain the risk-acceptance register: log each entry, confirm the named acceptor and rationale, record sunset and review dates, and track entries falling due for review Build and maintain the safety governance report pack using AI/automation tools, independently and on a regular cadence Check safety data quality and flag inconsistencies in how incidents are classified and counted Run root-cause analysis on safety trends and recurring findings, and propose practical process improvements Skills, Knowledge & Expertise 3+ years in safety operations, trust & safety quality assurance or process excellence Practical knowledge of sampling and QA methodology, plus findings and remediation tracking Strong SQL skills and experience with a BI tool (Tableau, Data Studio / Looker Studio or similar); you can build a full report pack on your own Hands-on AI mastery with Claude: you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience Experience with process notation (BPMN or other) Ability to write clear, structured standards and procedures A structured, detail-oriented approach and confidence presenting findings to stakeholders Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them Fluent English Strong plus: Experience in ride-hailing, mobility, delivery or another business with offline safety risks A certificate in data analytics Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board. Key Responsibilities Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence. Verification and reporting. Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting Safety decision tracking. Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management. Safety spend baseline and gap review. Review the safety spend baseline and the costing methodology. What this role does not do. Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced. Skills, Knowledge & Expertise 5+ years in trust & safety, safety operations, risk assurance or compliance programme management Experience in ride-hailing, mobility, delivery or another business with offline safety risks with a strong governance background (inc. risk management frameworks and board-level reporting) Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience Enough legal literacy to work effectively with counsel (a law degree is not required) Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them Fluent English Strong plus: Experience in ride-hailing, mobility, delivery or another business with offline safety risks Hands-on experience designing or managing an incident taxonomy TSPA (Trust & Safety Professional Association) membership A certificate in data analytics Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 67 600 EUR Gross. Final benefits may vary depending on the location.

Location: Poland; Bulgaria; Isle of Man; Romania Workplace: Remote ABOUT PATRIANNA Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide. We're driven by speed, ambition, and bold ideas. At our core, we're product creators and problem-solvers who thrive in a high-performance environment. We're looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve. Whether you're a domain expert or an agile thinker who thrives in change, at Patrianna you'll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation. Join us—and be part of something extraordinary.   THE ROLE You'll turn raw event data into sharp, AI-powered product insights and rigorous experiments that shape how millions of players experience our games.   WHAT YOU WILL BE DOING - You'll be the product team's data guide, cutting through complex data landscapes to power critical decisions. - You'll build AI-backed analytical solutions and automations that streamline workflows and unlock deeper product insights. - You'll deep-dive into user behaviour, app performance and product features to boost player acquisition, engagement and retention. - You'll own experimentation from the analytics side. That means turning loose assumptions into sharp, testable hypotheses, enforcing bulletproof statistical standards and protecting decisions from false positives. - You'll model raw event streams into foundational behavioural datasets that enable advanced modelling and self-serve for analytics and data science. - You'll debug data issues and optimise tracking to keep data integrity rock solid.   WHAT WE ARE LOOKING FOR - A proven digital analytics background with Snowplow, GA4, Quantum Metric, PostHog or Contentsquare, plus a deep technical grasp of client-side tracking, from designing dataLayer schemas to tackling data loss from tracking restrictions. - Solid SQL skills, including hands-on querying of raw, event-level data, and an eagerness to level up into behavioural data modelling. dbt or Python is a bonus. - Real experience supporting product experimentation and A/B testing. Mobile app or gaming experience is a plus. - Hands-on experience tinkering with AI tools, automating your daily routines and exploring AI-backed solutions for product analytics. - Strong analytical and problem-solving skills, exceptional attention to detail and high reliability. - Critical thinking, a proactive approach and the confidence to challenge baseline assumptions, including what the AI tells you.   WHY YOU WILL LOVE IT You'll be at the heart of product innovation, where your insights directly shape gaming experiences for millions of players. In our high-growth environment, you'll have the freedom to take ownership of impactful projects while collaborating with brilliant minds who value your expertise. Every analysis you deliver will drive real business decisions and help us stay ahead in the competitive gaming landscape.   EQUAL OPPORTUNITIES We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Location: Gibraltar; Malta Workplace: OnSite ABOUT PATRIANNA Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide. We're driven by speed, ambition, and bold ideas. At our core, we're product creators and problem-solvers who thrive in a high-performance environment. We're looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve. Whether you're a domain expert or an agile thinker who thrives in change, at Patrianna you'll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation. Join us—and be part of something extraordinary. THE ROLE You'll turn raw event data into sharp, AI-powered product insights and rigorous experiments that shape how millions of players experience our games. WHAT YOU WILL BE DOING - You'll be the product team's data guide, cutting through complex data landscapes to power critical decisions. - You'll build AI-backed analytical solutions and automations that streamline workflows and unlock deeper product insights. - You'll deep-dive into user behaviour, app performance and product features to boost player acquisition, engagement and retention. - You'll own experimentation from the analytics side. That means turning loose assumptions into sharp, testable hypotheses, enforcing bulletproof statistical standards and protecting decisions from false positives. - You'll model raw event streams into foundational behavioural datasets that enable advanced modelling and self-serve for analytics and data science. - You'll debug data issues and optimise tracking to keep data integrity rock solid. WHAT WE ARE LOOKING FOR - A proven digital analytics background with Snowplow, GA4, Quantum Metric, PostHog or Contentsquare, plus a deep technical grasp of client-side tracking, from designing dataLayer schemas to tackling data loss from tracking restrictions. - Solid SQL skills, including hands-on querying of raw, event-level data, and an eagerness to level up into behavioural data modelling. dbt or Python is a bonus. - Real experience supporting product experimentation and A/B testing. Mobile app or gaming experience is a plus. - Hands-on experience tinkering with AI tools, automating your daily routines and exploring AI-backed solutions for product analytics. - Strong analytical and problem-solving skills, exceptional attention to detail and high reliability. - Critical thinking, a proactive approach and the confidence to challenge baseline assumptions, including what the AI tells you. WHY YOU WILL LOVE IT You'll be at the heart of product innovation, where your insights directly shape gaming experiences for millions of players. In our high-growth environment, you'll have the freedom to take ownership of impactful projects while collaborating with brilliant minds who value your expertise. Every analysis you deliver will drive real business decisions and help us stay ahead in the competitive gaming landscape. EQUAL OPPORTUNITIES We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What You Will Do Contract Drafting and Negotiation Draft, review and negotiate a wide range of commercial agreements, including media buying agreements, services agreements, inter-company agreements, NDAs and others as requested. Ensure contracts align with company policies and industry standards. Dispute Resolution and Litigation Management Manage and resolve legal disputes, including client claims, vendor disputes and employment-related matters. Liaise with external counsel when necessary and follow up on specific advisory matters. Hold weekly calls and updates with external collections agencies to keep Legal and Finance closely aligned. Keep the litigation tracker sheets regularly updated and followed up. Corporate Governance and Company Secretarial Support corporate governance matters, including board resolutions, shareholder agreements, regulatory filings and company secretarial duties. Keep all company ledgers and licences up to date. Ensure compliance with company policies and procedures across jurisdictions in MENAT. Risk Management and Advisory Identify legal risks linked to business operations and propose proactive solutions. Advise internal stakeholders on legal issues affecting business operations and strategic initiatives. Legal Operations and Administration Manage purchase orders (POs) for MENA and process vendor invoices through SAP. Maintain, track and administer contracts throughout their lifecycle in the company’s contract management system (CMS), making sure key dates, renewals and compliance milestones are met. Oversee the electronic archiving, categorization and secure maintenance of all corporate legal documents and transactional files. Provide routine administrative support to the Legal team and facilitate communication with internal business units. Complete required KYC forms when needed. Keep signatory lists updated and verified before contract execution. Manage documents uploaded to SignNow, with proper follow-up and archiving. What We Are Looking For Law degree (LLB or equivalent) Minimum of 3 to 5 years of relevant experience, preferably in the media, advertising or technology sectors. Strong knowledge of contract law, corporate governance and regulatory compliance. Excellent negotiation and drafting skills. Fluent English; French is a plus. Ability to work in a fast-paced environment with multiple stakeholders. Strong analytical, problem-solving and communication skills. Experience working in MENA markets. Why Join Aleph Impact: Your advice shapes real commercial deals and protects the business across multiple MENAT markets. Growth: Build regional, cross-jurisdiction experience in a media, advertising and technology environment, with direct exposure to external counsel and senior stakeholders. Team culture: Join a collaborative Legal team that works closely with Finance and the business, and values clear communication and ownership. Flexibility: A hybrid setup in Cairo that balances in-person teamwork with focused time at home. Market context: Egypt’s data protection regime is now fully operational, so in-house legal expertise is more visible and valued than ever. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: London Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. Join our Global Operations team as part of the Futures & Options group in London, in a senior role providing critical support to the trading desks. This position carries significant responsibility, with regular interaction with clearing brokers, exchanges, fund administrators, and other external counterparties, as well as oversight of key operational processes across the trade lifecycle. Your future role at QRT: Managing end-to-end post-trade workflows for Futures & Options across exchanges Performing trade booking, allocations, and give-ups Monitoring and resolving unmatched trades, block allocations, and give-up mismatches across multiple executing and clearing brokers Handling lifecycle events including expiries, exercises, assignments and corporate actions Reconciling positions and transactions versus clearing brokers, fund administrators, and internal systems; resolving breaks promptly Liaising with trading desks, Treasury, Risk, Compliance, and COO teams to address trade queries, funding requirements, business development and margin calls Partnering with brokers, exchanges, and vendors to improve workflows and reduce manual intervention Supporting process improvements and automation initiatives to enhance listed derivatives operations Your present skillset: 5+ years’ experience in Futures & Options Operations / Listed Derivatives trade support, from either the buy side or sell side Strong knowledge of F&O trade lifecycle, including trade capture, clearing, allocations, give-ups, matching, settlement, expiries, exercises, and assignments Hands-on reconciliation experience across positions, cash, fees, and margin, with a strong understanding of clearing and settlement processes Exposure to corporate actions and lifecycle events impacting listed derivatives Driven and self-motivated to problem solve, streamline workflows, and contribute to automation initiatives QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

• Опыт сбора и формализации требований. • Уверенный SQL - JOIN, GROUP BY, подзапросы, оконные функции, умение сверять результаты.

Location: Brazil Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment. What you bring - 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Brazil - Fluent in Portuguese and English - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the LATAM market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Hyderabad, India Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our ET Service Desk is a global, 24x7 team that acts as the first line of defence for Deliveroo’s internal technology, supporting employees across offices, care vendors, and remote locations worldwide. We work closely with Workplace Tech, Security, IAM, Networks and application owners to resolve issues end-to-end, escalating only when something is outside our tools, access or expertise. The team handles everything from access management for core platforms to device, basic networking and collaboration tooling issues, following robust runbooks and service management practices. We are a collaborative, metrics-driven group that continuously improves our knowledge base, processes and automation to deliver a consistently great experience for our internal customers. We’re looking for a Service Desk Specialist to join our Service Desk team located in Hyderabad . In this role, you will be owning complex tickets from first contact through to resolution and coordinating incident response for high-impact issues. You’ll troubleshoot across Google Workspace, macOS, Windows, ChromeOS, MDM, Slack and core internal tools, using your depth of experience to unblock users quickly and safely. Beyond BAU support, you’ll lead and contribute to the improvement of the projects, refine playbooks, and mentor other analysts to uplift the overall capability of the Service Desk. Get to know our Service Desk team — what drives us, how we work, and what you can expect. Here’s what your day-to-day might look like: Be the first point of contact in Operations, helping people resolve problems and delivering an excellent customer experience in a 24x7 environment. Take ownership of standard and complex technical issues, diagnosing, researching, tracking, and resolving them. Collaborate with colleagues across our global team to share knowledge and solve problems. Escalate and coordinate incident response for critical issues affecting the firm. Troubleshoot issues across hardware, software, user accounts, trading environments, operating systems, and mobile devices. Look for opportunities to improve how we work and share your ideas with the team and management. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: A passion for customer service and a commitment to delivering an outstanding support experience. More than four years of experience in IT Operations, IT Support, or Technical Support, working directly with users. A strong interest in technology and how it helps our people deliver for Deliveroo. Experience supporting Google Workspace (G Suite), macOS, Windows 10 and above, and MDM tools such as Mosyle and Intune. Experience in technical support within a growing technology company, bringing an understanding of effective service delivery. The ability to contribute to and lead projects that match your expertise, while guiding colleagues and sharing your knowledge. A collaborative approach, with experience mentoring, training, or creating knowledge resources for your team. Flexibility to work morning, afternoon, and night shifts as part of a 24x7 service desk supporting Deliveroo’s global business. Experience That Will Help You Succeed We’d love to hear from you if you have exposure to or experience with some of the following, you don’t need to know them all: Productivity and collaboration : Google Workspace (G Suite), Slack, and Google Workspace admin tools. Operating systems and devices : iOS, macOS, Windows 11, and ChromeOS. Device management : MDM tools such as Mosyle and Microsoft Intune. Service management and reporting : Jira Service Management (JSM), Data Studio, and Looker. Networking and access : An understanding of networking fundamentals and Identity and Access Management (IAM). Meeting room technology : Supporting audiovisual (AV) and video conferencing systems, particularly Google Meet. Service delivery : Familiarity with ITIL principles and IT service management practices. Relevant professional certifications are also welcome. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 2-3 stages. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .