Location: Guatemala City
Workplace: onsite
We are always looking for a bilingual or tri-lingual (Eng/Spn) / Eng/Spn/French) technical support representative with technical training, experience, and education to support our retailers, consumers, and employees.
As a Technical Support Representative, you will be responsible for providing technical assistance and support to retailers utilizing our range of products and services. You will play a critical role in ensuring the smooth operation of computer systems, scanners, printers, and our proprietary money transfer portal, resolving technical issues promptly and efficiently.
Responsibilities and Duties
Take calls from Retailers and Customers experiencing technical issues·
Troubleshoot the issue over the phone·
Log all calls and solutions·
Report reoccurring issues to your supervisor·
Installs, modifies, and makes minor repairs to computer hardware and software systems.·
Resolves tickets·
Installs software and necessary applications for workflow.
Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
Prepares reference material for users by drafting operation instructions
Qualifications and Skills
Excellent problem-solving and troubleshooting skills.
Experience working with computers·
Strong communication skills·
The ability to communicate technical information in an accessible manner to non-technical employees.
A process improvement mindset.
Software maintenance and testing capability.
Basic knowledge of networking principles and operating systems.
Customer-service focus.
Collaborative mindset.
Hands-on problem-solving ability.
High School Diploma
Requirements
85% of English Proficiency
Software and Hardware knowledge
Prior experience in tech support, desktop support, or a similar role.
Customer Service and Tech Support Experience (Must)
Excellent communication skills (written and spoken)
Patient, helpful, empathetic, good listener & professional
Attention to detail and good problem-solving skills.
Experience with remote desktop applications and help desk software. (Desired)
Goals and people oriented
WE OFFER:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Home based - Worldwide
Work across the full Linux stack from kernel through GUI to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon.
The role is a fast-paced, problem-solving role that’s challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.
Location:
This is a Globally remote role
What your day will look like
Design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
Work with partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics
Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
Help our customers integrate their apps, SDKs, build device OS images, optimize applications with Ubuntu Core, Desktop and Server
Work with the most advanced operating systems and application technologies available in the enterprise world.
Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail.
What we are looking for in you
You love technology and working with brilliant people
You have a Bachelor’s degree in Computer Science, STEM or similar
You have experience with Linux packaging (Debian, RPM, Yocto)
You have experience working with open source communities and licences
You have experience working with C, C++
You can work in a globally distributed team through self-discipline and self-motivation.
Additional skills that you might also bring
Experience with graphics stacks
Good understanding of networking - TCP/IP, DHCP, HTTP/REST
Basic understanding of security best practices in IoT or server environments
Good communication skills, ideally public speaking experience
IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services
Some experience with Docker/OCI containers/K8s
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Throughout US
Workplace: hybrid
WE ARE LOOKING TO FILL POSITIONS IN THE NEW YORK METROPOLITAN AREA, Los Angeles Ca, San Francisco Bay area, Atlanta Georgia, Houston Texas, Seattle, Washington, and Chicago, Illinois.
IDT is looking for an experienced Direct Sales Representative. Bilingual professionals with fluency in both English and Spanish are preferred. The Sales Representative's role is to sell the company’s products and services to retail stores in his/her assigned territory. He/she will open new accounts, service existing accounts, obtain and fulfill orders, and ensure customer satisfaction by visiting these retail stores on a regular basis.
Responsibilities
Outside Sales Representative of Prepaid Telecom Products (phone cards), Money Transfer, Wireless Services
POS and Merchant processing
Open New Retail Doors and Service Existing Accounts
Achieve Increasing Sales Revenue Quotas Over Time
Serve as the lead point of contact for all customer needs
Build and maintain new existing accounts
Create and drive strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Requirements
Proven work experience as a Sales Representative, Account Executive, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Individual Must be Prepared to Go Door-to-Door Visiting Customers
Basic Computer Skills –Comfortable Using Tablet and Bluetooth Equipment
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Proven ability to juggle and sell multiple products at a time, while maintaining sharp attention to detail
About us:
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Location: Maryland
Workplace: hybrid
National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!
We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Let’s talk about your potential earnings:
There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech.
You earn upfront commissions when you first make the sale and residual payments as your client base continually use our products.
Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.
We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.
Bilingual is a plus, but not a requirement.
About this Opportunity
Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products.
Drive the completion of the application process, follow-ups, and close deals.
Help our customers understand how to use our services effectively.
Light tech support on your customers' equipment.
Set up and follow up on installation and appointment schedules.
Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk.
What we would like to see:
Motivated Individual with at least 1-2 years experience in selling Merchant Services
Prior experience with PoS implementation and sales.
Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered
Must be prepared to travel and go door-to-door visiting customers
Basic computer skills – comfortable using tablet and/or Bluetooth equipment
Knowledge of MS Office and CRM required
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail
About Us:
NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).
Location: San Francisco Bay Area
Workplace: unspecified
National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!
We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Let’s talk about your potential earnings:
There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech.
You earn upfront commissions when you first make the sale and residual payments as your client base continually use our products.
Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.
We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.
Bilingual is a plus, but not a requirement.
About this Opportunity
Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products.
Drive the completion of the application process, follow-ups, and close deals.
Help our customers understand how to use our services effectively.
Light tech support on your customers' equipment.
Set up and follow up on installation and appointment schedules.
Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk.
What we would like to see:
Motivated Individual with at least 1-2 years experience in selling Merchant Services
Prior experience with PoS implementation and sales.
Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered
Must be prepared to travel and go door-to-door visiting customers
Basic computer skills – comfortable using tablet and/or Bluetooth equipment
Knowledge of MS Office and CRM required
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail
About Us:
NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).
Location: Nationwide
Workplace: unspecified
NATIONWIDE
IDT CORPORATION
SALES
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as, our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
National Retail Solutions, a subsidiary of IDT, provides Point of Sale and Credit Card Processing technology to our customers. These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Our IDT/NRS sales team is rapidly growing and you could be a vital part of our sales organization! We offer a base salary plus commissions, as well as, up front & residual UNLIMITED ACCOUNT SIGN-UP BONUSES. The employment package also includesa travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
Earnings Potential:
If you were to sell one of each type of solution per day, your total earnings would be well over $100,000 for your first year, closer to $125,000!!!
Even if you only sell 10 of each per month, you can earn over $65,000 per year. That alone would put you into the top 20% of earners in the entire United States!
We Would Like to See:
An experienced sales representatives in the merchant services industry who are highly self-motivated individuals that thrive on achieving success. Bilingual is a plus, but not a requirement.
About IDT: Established in 1990, IDT Telecom is a pioneer in Prepaid and VoIP telephony. Today, IDT Telecom is an industry leader in prepaid communication and payment services through its Retail division, as well as, one of the world's largest providers of international voice termination through its Wholesale division. IDT Corporation (NYSE: IDT) provides communications and payment services to individuals and businesses primarily through its Boss Revolution®, net2phone® and National Retail Solutions® brands. IDT’s wholesale carrier services business is a leading global carrier of international long-distance calls. IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion.
About NRS:
National Retail Solutions (NRS), a subsidiary of IDT, operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® pinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen.
Location: Miami/Fort Lauderdale Area
Workplace: hybrid
National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!
We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Let’s talk about your potential earnings:
There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech.
You earn upfront commissions when you first make the sale and residual payments as your client base continually uses our products.
If you were to sell one of each type of solution per day, your total earnings would be well over $100,000 for your first year, closer to $125,000!!!
Even if you only sell 10 of each per month, you can earn over $65,000 per year. That alone would put you into the top 20% of earners in the entire United States!
Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.
We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.
Bilingual is a plus, but not a requirement.
About Us:
NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).
Location: Washington, DC 20001
Workplace: unspecified
National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!
We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Let’s talk about your potential earnings:
There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech.
You earn upfront commissions when you first make the sale and residual payments as your client base continually uses our products.
If you were to sell one of each type of solution per day, your total earnings would be well over $100,000 for your first year, closer to $125,000!!!
Even if you only sell 10 of each per month, you can earn over $65,000 per year. That alone would put you into the top 20% of earners in the entire United States!
Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.
We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.
Bilingual is a plus, but not a requirement.
About Us:
NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).
Location: Greater Los Angeles Area
Workplace: unspecified
National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now!
We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k!
These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation.
Let’s talk about your potential earnings:
There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech.
You earn upfront commissions when you first make the sale and residual payments as your client base continually uses our products.
If you were to sell one of each type of solution per day, your total earnings would be well over $100,000 for your first year, closer to $125,000!!!
Even if you only sell 10 of each per month, you can earn over $65,000 per year. That alone would put you into the top 20% of earners in the entire United States!
Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.
We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career.
Bilingual is a plus, but not a requirement.
About Us:
NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution® sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS’ large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).
Location: Phoenix, Arizona Area
Workplace: unspecified
IDT is looking for an experienced Direct Sales Representative to manage a sales territory in the San Francisco area.
Bilingual professionals with fluency in both English and Spanish are preferred.
The Sales Representative's role is to open new accounts, grow our business with existing customers, and enable our customers to use our products effectively.
They will visit and contact Retail Stores on a regular basis in their assigned territory.
You will be able to:
Grow your own business and income
Open new Retail accounts
Service Existing Accounts
Achieve Sales Revenue Goals
Serve as the lead point of contact for all customer needs
Build and maintain new existing accounts
Create and drive strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
We would like to see:
Proven work experience as a Sales Representative, Account Executive, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Individual Must be Prepared to Go Door-to-Door Visiting Customers
Basic Computer Skills –Comfortable Using Tablet and Bluetooth Equipment
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Proven ability to juggle and sell multiple products at a time, while maintaining sharp attention to detail
About us:
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
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