Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Singapore
About the Role
The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine - winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle.
The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes.
In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of assigned customers in
Enterprise accounts of the Thailand market
. The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets.
You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency.
Responsibilities
Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets.
Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation.
Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners.
Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads.
Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals.
Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes.
Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing).
Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy.
Desirable Skills, Knowledge, and Experience
Experienced sales professional with deep relationships with C-level executives from the largest enterprises in Thailand
Experienced sales professional who has closed strategic deals with the largest enterprises in Thailand
Bachelor's degree required.
Experience selling technology solutions in high-growth technology firms.
Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets.
Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies.
Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows.
Exceptional interpersonal communication skills and value selling skills.
Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite).
Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn.
Willingness to actively engage with AI tools and experiment.
Ability to travel as required.
The portfolio for this role consists of customers based in Thailand. Proficiency in Thai to communicate with these customers would be required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing, and curiosity into a new paradigm of using AI to transform knowledge into action.
Thousands of attorneys, Am Law firms, and corporate legal teams already rely on Perplexity every week—and Legal is one of our highest-conviction enterprise verticals. Following the playbook that scaled Perplexity Finance, we are looking for an entrepreneurial Product Manager to build and scale our Legal vertical from the ground up.
Product Managers at Perplexity work closely with design, engineering, research, and go-to-market teams to turn frontier AI capabilities into indispensable daily workflows. Whether you have a couple of years of product experience at a legal AI or B2B software company, or you are an early-career builder or operator with high agency and a steep trajectory, this role offers rare end-to-end ownership of a flagship vertical. In your application, please highlight a product, workflow, or agent system you’ve built—or a specific legal problem you believe AI is uniquely positioned to solve.
THE ROLE
Legal work sits at the exact intersection where Perplexity shines: high-stakes research, multi-document synthesis, verifiable citations, and multi-step execution across specialized systems. Winning in Legal requires clearing an uncompromising bar for accuracy, source authority, document fidelity, and enterprise governance—without sacrificing the speed and simplicity that make Perplexity magical.
Sitting within our AI Capabilities & Verticals PM team, you will be the dedicated product owner for Perplexity’s Legal vertical. Rather than building an isolated point solution, you will shape how core Perplexity surfaces—Computer, Search, Teammates, Projects, Plugins, Skills, and Artifacts—come together into a cohesive, trusted experience for litigators, transactional counsel, and in-house legal teams. You will partner across Engineering, Design, AI Research, Partnerships, Sales, and Product Marketing to close product and data gaps, co-design with leading law firms and legal departments, and scale Legal into one of Perplexity’s flagship enterprise businesses.
WHAT YOU’LL DO
- Own the Legal vertical roadmap end-to-end: Define and execute product strategy across litigation research, M&A and transactional diligence, contract review and drafting, and in-house legal workflows—translating attorney pain points into modular capabilities that benefit the entire platform.
- Ship core legal primitives and entrypoints: Partner with Engineering and Design to build the product surfaces high-stakes legal work demands—including structured multi-document review tables for diligence and discovery, passage-level inline citations with side-by-side source verification across PDFs/DOCX/spreadsheets, precision redlining and document comparison, and seamless workflows inside Microsoft Word, Outlook/email, and Slack.
- Expand the legal data and connector ecosystem: Work closely with Business Development/Partnerships and Engineering to prioritize, integrate, and launch authoritative legal research sources (case law, citators, dockets, secondary sources) and system-of-record connectors across DMS, VDRs, CLM, e-discovery, and practice management (e.g., LexisNexis, Westlaw, iManage, NetDocuments, Datasite, Intralinks, Ironclad, Clio).
- Build Legal Skills, Plugins, Teammates, and tailored onboarding: Design out-of-the-box legal workflows, domain-specific Skills, and tailored onboarding flows that ingest a lawyer’s or firm’s clause playbooks, precedent templates, and drafting conventions for immediate time-to-value.
- Set the bar for accuracy, evaluations, and enterprise trust: Partner with AI Research and Engineering to build realistic, workflow-level legal benchmarks and evaluation harnesses (measuring citation fidelity, retrieval recall, tabular extraction, and redline quality), alongside enterprise controls for permissions, matter-level governance, and data handling.
- Co-design with customers and accelerate vertical GTM: Build design partnerships with leading law firms and corporate legal teams, join strategic customer calls to turn live blockers into shipped product, and partner with Sales, Applied AI, and Product Marketing to craft category-defining demos, case studies, and self-serve and enterprise growth loops.
QUALIFICATIONS
- 1–4+ years of experience in product management, founding/early-stage product building, forward-deployed product/solutions, or a high-intensity analytical/operating role (such as startup operations, strategy consulting, or investment banking) paired with hands-on product shipping. We index heavily on slope, curiosity, and execution speed rather than years on a resume.
- No JD or formal legal degree required—though genuine curiosity about how legal professionals research, analyze risk, negotiate, and deliver work is essential.
- AI-native builder: You actively build with LLMs and agents. You are comfortable writing and tuning prompts and Skills, prototyping workflows end-to-end, reasoning about tool calls and context budgets, and designing evaluations and human-in-the-loop safeguards for non-deterministic systems.
- Analytical and data-fluent: Comfortable writing SQL, pulling your own cohorts, instrumenting failure modes, running guarded experiments, and pairing warehouse metrics with qualitative user research to focus on what drives retention and repeat high-value usage.
- Crisp communicator and high-velocity executor: Strong written and verbal communication; comfortable moving directly from a partner call with an Am Law firm into writing a tight spec with engineers and shipping iterations the same week.
- High-ownership operator: Thrives in a small, agile, low-ego team where processes are still being defined and you own the full stack of the outcome—from multi-quarter vertical strategy down to dogfooding edge cases in redlined Word documents.
NICE TO HAVE
- Experience building or operating at a legal AI, legal tech, e-discovery, CLM, or vertical enterprise AI company (or working directly with law firms and corporate legal departments).
- Familiarity with real-world legal workflows and tooling—such as litigation cite-checking (Shepard’s/KeyCite), M&A virtual data rooms, contract redlining playbooks, DMS/CLM integrations, or Microsoft Office add-ins.
- Technical foundation (CS, engineering, data science, or dual technical/business training) with comfort reading API documentation, MCP/connector schemas, and system architectures.
Location: San Francisco; New York City
In 2026, we launched Computer, the defining product for the new era of agentic AI. We’ve scaled beyond the millions of people using Perplexity every day for research, shopping, investing, and curiosity into a new paradigm of using AI to transform knowledge into action.
Thousands of attorneys, Am Law firms, and corporate legal teams already rely on Perplexity every week—and Legal is one of our highest-conviction enterprise verticals. Following the playbook that scaled Perplexity Finance, we are looking for an entrepreneurial Product Manager to build and scale our Legal vertical from the ground up.
Product Managers at Perplexity work closely with design, engineering, research, and go-to-market teams to turn frontier AI capabilities into indispensable daily workflows. Whether you have a couple of years of product experience at a legal AI or B2B software company, or you are an early-career builder or operator with high agency and a steep trajectory, this role offers rare end-to-end ownership of a flagship vertical. In your application, please highlight a product, workflow, or agent system you’ve built—or a specific legal problem you believe AI is uniquely positioned to solve.
THE ROLE
Legal work sits at the exact intersection where Perplexity shines: high-stakes research, multi-document synthesis, verifiable citations, and multi-step execution across specialized systems. Winning in Legal requires clearing an uncompromising bar for accuracy, source authority, document fidelity, and enterprise governance—without sacrificing the speed and simplicity that make Perplexity magical.
Sitting within our AI Capabilities & Verticals PM team, you will be the dedicated product owner for Perplexity’s Legal vertical. Rather than building an isolated point solution, you will shape how core Perplexity surfaces—Computer, Search, Teammates, Projects, Plugins, Skills, and Artifacts—come together into a cohesive, trusted experience for litigators, transactional counsel, and in-house legal teams. You will partner across Engineering, Design, AI Research, Partnerships, Sales, and Product Marketing to close product and data gaps, co-design with leading law firms and legal departments, and scale Legal into one of Perplexity’s flagship enterprise businesses.
WHAT YOU’LL DO
- Own the Legal vertical roadmap end-to-end: Define and execute product strategy across litigation research, M&A and transactional diligence, contract review and drafting, and in-house legal workflows—translating attorney pain points into modular capabilities that benefit the entire platform.
- Ship core legal primitives and entrypoints: Partner with Engineering and Design to build the product surfaces high-stakes legal work demands—including structured multi-document review tables for diligence and discovery, passage-level inline citations with side-by-side source verification across PDFs/DOCX/spreadsheets, precision redlining and document comparison, and seamless workflows inside Microsoft Word, Outlook/email, and Slack.
- Expand the legal data and connector ecosystem: Work closely with Business Development/Partnerships and Engineering to prioritize, integrate, and launch authoritative legal research sources (case law, citators, dockets, secondary sources) and system-of-record connectors across DMS, VDRs, CLM, e-discovery, and practice management (e.g., LexisNexis, Westlaw, iManage, NetDocuments, Datasite, Intralinks, Ironclad, Clio).
- Build Legal Skills, Plugins, Teammates, and tailored onboarding: Design out-of-the-box legal workflows, domain-specific Skills, and tailored onboarding flows that ingest a lawyer’s or firm’s clause playbooks, precedent templates, and drafting conventions for immediate time-to-value.
- Set the bar for accuracy, evaluations, and enterprise trust: Partner with AI Research and Engineering to build realistic, workflow-level legal benchmarks and evaluation harnesses (measuring citation fidelity, retrieval recall, tabular extraction, and redline quality), alongside enterprise controls for permissions, matter-level governance, and data handling.
- Co-design with customers and accelerate vertical GTM: Build design partnerships with leading law firms and corporate legal teams, join strategic customer calls to turn live blockers into shipped product, and partner with Sales, Applied AI, and Product Marketing to craft category-defining demos, case studies, and self-serve and enterprise growth loops.
QUALIFICATIONS
- 1–4+ years of experience in product management, founding/early-stage product building, forward-deployed product/solutions, or a high-intensity analytical/operating role (such as startup operations, strategy consulting, or investment banking) paired with hands-on product shipping. We index heavily on slope, curiosity, and execution speed rather than years on a resume.
- No JD or formal legal degree required—though genuine curiosity about how legal professionals research, analyze risk, negotiate, and deliver work is essential.
- AI-native builder: You actively build with LLMs and agents. You are comfortable writing and tuning prompts and Skills, prototyping workflows end-to-end, reasoning about tool calls and context budgets, and designing evaluations and human-in-the-loop safeguards for non-deterministic systems.
- Analytical and data-fluent: Comfortable writing SQL, pulling your own cohorts, instrumenting failure modes, running guarded experiments, and pairing warehouse metrics with qualitative user research to focus on what drives retention and repeat high-value usage.
- Crisp communicator and high-velocity executor: Strong written and verbal communication; comfortable moving directly from a partner call with an Am Law firm into writing a tight spec with engineers and shipping iterations the same week.
- High-ownership operator: Thrives in a small, agile, low-ego team where processes are still being defined and you own the full stack of the outcome—from multi-quarter vertical strategy down to dogfooding edge cases in redlined Word documents.
NICE TO HAVE
- Experience building or operating at a legal AI, legal tech, e-discovery, CLM, or vertical enterprise AI company (or working directly with law firms and corporate legal departments).
- Familiarity with real-world legal workflows and tooling—such as litigation cite-checking (Shepard’s/KeyCite), M&A virtual data rooms, contract redlining playbooks, DMS/CLM integrations, or Microsoft Office add-ins.
- Technical foundation (CS, engineering, data science, or dual technical/business training) with comfort reading API documentation, MCP/connector schemas, and system architectures.
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for a detail-oriented, driven Senior Accountant to join our Accounting team at an exciting time of growth for Supabase. As we continue to scale, we're expanding the team to add experience, spread responsibilities, and strengthen the processes that keep our financials accurate and timely. This is a hands-on role with real ownership and a lot of autonomy.
In this role, you'll support the month-end close, perform analytics on financial results, assist with external audit and tax requests, and take on ad-hoc projects. You'll collaborate across Finance and the wider company, including FP&A, People/Payroll, and Legal, and work with our external audit, tax, and technical accounting partners, while contributing to the continuous improvement of our processes and controls. This role is open to candidates based in North America.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU'LL BE RESPONSIBLE FOR
- Own key areas of the monthly, quarterly, and annual close within your assigned areas, preparing workpapers, journal entries, account reconciliations, flux analysis, and accruals in accordance with US GAAP
- Perform detailed analytics over financial results to confirm completeness and accuracy, and investigate and communicate discrepancies promptly
- Partner with FP&A, People/Payroll, Legal, and other teams to understand business processes, ensure proper accounting, and resolve reconciling differences
- Support external audits and tax requests, serving as a point of contact and coordinating with external partners
- Prepare ad-hoc analyses and support reporting requirements
- Take initiative to recommend and implement process improvements that simplify, standardize, and streamline how we work
- Participate in special projects, including process and system improvements
- Handle day-to-day operational accounting activities with a high level of accuracy
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of progressive accounting experience, ideally a mix of public accounting (Big 4 preferred) and private industry
- Have a CPA or equivalent (preferred)
- Have a strong technical accounting background and solid knowledge of US GAAP
- Have ERP experience, and experience in tech or high-growth company accounting is a plus
- Are willing to roll up your sleeves and dig into the details
- Communicate clearly, both in writing and verbally, and are comfortable building relationships at all levels of the organization, including senior leadership and audit partners
- Are self-motivated and proactive in identifying problems and proposing solutions
- Are organized and able to manage multiple priorities and deadlines, and can switch gears quickly in a fast-paced, high-growth environment
- Work well both independently and collaboratively, are comfortable in async teams, and navigate ambiguity with ease
- Are energized by improving processes
We know not everyone will meet every qualification on day one. If you're excited about this role and want to grow with us, we encourage you to apply.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: P.R. China; Shanghai
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
Global Digital Licensing
oversees the use of Hasbro and partner IP across digital products and experiences, supporting licensing opportunities while ensuring consistent brand standards and compliance. The function works cross-functionally with global partners and internal teams to manage licensing requirements, approvals, digital submissions, and delivery throughout the product lifecycle. Following Licensing Stage Guidelines, the team covers defined digital approval and sample requirements across major licensed brands and partners.
Job Overview
Hasbro is seeking a commercially driven Director of Business Development (APAC) to grow its digital licensing business across mobile, PC and console gaming.
You will bring Hasbro’s brands to life through compelling gaming experiences by identifying, structuring and closing strategic partnerships with leading developers, publishers, platforms and digital marketplaces across China and the wider Asia-Pacific region.
Working with significant independence, you will represent Hasbro in senior-level discussions, make complex commercial decisions and build new revenue streams in some of the world’s most competitive gaming markets.
Location and Work Arrangement
This role is based at our Shanghai office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Drive New Business Growth
You will identify and secure licensing opportunities for Hasbro’s portfolio of brands while building a strong pipeline of developers, publishers, platforms and strategic partners. You will develop business cases and proposals that connect our brands with relevant genres, audiences and market opportunities, contributing approximately one-third of the regional team’s annual new-business target.
Lead Deal Development and Execution
You will manage the full deal process, from partner identification and outreach through evaluation, negotiation, internal approval and closing. This includes structuring complex agreements covering royalties, minimum guarantees, development funding, marketing investment, user acquisition, territories, platforms and rights.
Working directly with founders, executives and senior decision-makers, you will navigate commercial, cultural and regulatory requirements across markets. Opportunities will be assessed using financial analysis, market evidence, partner capabilities and long-term brand potential.
Shape Regional Strategy
You will develop and execute Hasbro’s digital licensing strategy across Asia-Pacific, providing expert insight into regional gaming markets, particularly China’s mobile and wider digital gaming ecosystem.
You will monitor player behaviour genre performance, platform developments, monetization models, live operations, competitor activity and regulatory changes. These insights will inform recommendations on priority brands, partners, territories, platforms and investments, as well as emerging technologies and business models.
Manage and Grow Strategic Partnerships
You will build trusted relationships with senior leaders at licensees and strategic partners. After contract signature, you will oversee development progress, launch plans, live operations, title performance and contractual commitments.
You will identify risks and growth opportunities, expand successful partnerships into new titles, platforms and territories, and address underperformance or delivery challenges with sound judgment and a solutions-focused approach.
Collaborate Across Hasbro
You will work closely with franchise, brand, legal, finance, marketing, product development and regional teams to ensure each partnership supports Hasbro’s global strategy, brand standards and long-term intellectual property value.
You will align stakeholders, present clear recommendations to senior leaders and guide partners through internal approvals, development, launch and ongoing operations. You will also maintain accurate pipeline, revenue and forecast information while tracking contractual obligations, financial commitments and development milestones.
What You'll Bring
Experience
You have substantial experience in business development, licensing, partnerships or a related commercial role within the gaming industry. You have worked with mobile, PC or console game developers, publishers or platforms in Asia, with direct experience in China strongly preferred.
You have a successful record of originating, negotiating and closing complex, high-value gaming or intellectual property licensing agreements. You are comfortable managing senior relationships across markets and cultures, delivering significant new-business revenue and overseeing a complex commercial pipeline.
Industry and Commercial Knowledge
You bring deep knowledge of mobile, PC and console gaming, including development cycles, publishing models, platform economics, distribution and live operations. You understand licensing structures such as royalties, revenue sharing, minimum guarantees, development commitments, user acquisition and performance obligations. You also have strong financial and commercial judgment, including experience in opportunity valuation, business-case development, revenue forecasting and contract analysis.
Leadership and Problem-Solving
You can make sound decisions in complex and ambiguous situations, balance local market needs with global priorities and resolve difficult negotiations or partner challenges. You influence through credibility, expertise and relationships, communicate confidently with senior stakeholders and work autonomously while staying aligned with a globally distributed leadership team.
Language, Location and Travel
Professional fluency in Mandarin Chinese and strong written and spoken English are required. Additional Asian-language skills are welcome but not essential.
This role is based in Hasbro’s regional office in Shanghai. You must be able to work effectively across Asia-Pacific time zones and travel internationally, primarily within Asia, as business needs require.
Preferred Qualifications
Ideally, you have experience licensing established entertainment intellectual property for mobile, PC or console games, along with a strong network of developers, publishers, platforms and digital marketplaces across Asia-Pacific.
Experience with entertainment, gaming, toy or consumer brands is valuable, as is familiarity with China’s regulatory and publishing requirements. Experience supporting game launches and live operations after contract signature is also preferred.
How You’ll Work
You bring an entrepreneurial, partnership-focused approach, combining commercial ambition with sound judgment, cultural awareness and a commitment to protecting Hasbro’s brands. You are energized by creating opportunities, leading complex negotiations and developing gaming experiences that connect globally recognized intellectual property with players across Asia-Pacific.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Account Manager for Japan, you will be responsible for building, managing, and scaling strategic partnerships with both System Integrators (SIs) and resellers to accelerate the adoption of our solutions in the Japanese enterprise market. You will work at the intersection of cutting-edge technology and Japan's unique business ecosystem, helping partners integrate our products into their solution portfolios and joint go-to-market strategies.
As a Partner Account Manager, you will focus on growing reseller business in Japan and achieving quarterly revenue targets through new customers and upsells. The position involves direct collaboration with partners and internal teams to overcome obstacles and implement growth strategies. Responsibilities include designing partner recruitment, enablement, and go-to-market plans, using a test-and-learn approach in ambiguous situations. Strong business creation skills are needed to identify joint value propositions and explore co-selling models. While revenue contribution is the key metric, building scalable partner engagement and executing joint initiatives are crucial for consistent growth.
This role is critical to establishing and expanding our presence in Japan through the partner ecosystem, enabling us to serve Japanese enterprises at scale. You will be instrumental in building our channel strategy from the ground up in one of the world's most sophisticated technology markets.
Key responsibilities
Strategic Partner Management
Develop and execute comprehensive business plans with System Integrators (NTT Data, Fujitsu, NEC, Hitachi, etc.) and key resellers to drive mutual growth and revenue targets
Build and maintain executive-level relationships within Japanese partner organizations, navigating complex organizational structures and decision-making processes
Own the full partner lifecycle from initial engagement through long-term strategic alignment, including regular business reviews and QBRs
Plan and deliver partner-facing activities, such as training sessions, email campaigns, webinars, and joint events
Negotiate and structure partnership agreements including technical integration terms, resale agreements, and revenue-sharing models
Business Development & Revenue Generation
Build and maintain relationships with reseller and distributor partners to drive new customer acquisition and upsell revenue
Collaborate with SI partners and resellers to identify, qualify, and close enterprise opportunities in key verticals (manufacturing, financial services, retail, telecommunications, life sciences)
Drive joint sales activities including customer workshops, seminars, proof-of-concepts, and strategic account planning
Track pipeline development, forecast revenue, and report on partnership performance metrics with detailed accuracy
Manage channel conflict and ensure healthy ecosystem dynamics between direct sales, SI partners, and resellers
Enablement & Solution Development
Lead comprehensive enablement programs including technical training, certification development, and sales methodology alignment
Work closely with partner practices to develop joint solutions and industry-specific offerings tailored to Japanese market requirements
Coordinate with global product and engineering teams to ensure Japanese partner requirements and customer feedback influence our roadmap
Develop and maintain Japanese-language sales tools, technical documentation, and partner portals
Facilitate knowledge transfer between Anthropic and Japanese partner technical teams
Go-to-Market Leadership
Design and execute joint marketing campaigns
Develop customer success stories and case studies that resonate with Japanese enterprise buyers
Partner with internal teams to localize global GTM strategies for the Japanese market
Represent the company at partner events, customer engagements, and industry conferences (CEATEC, Japan IT Week, etc.)
Identify and remove bottlenecks proactively by working with internal teams including Marketing, Sales, and Legal
Foster alignment across departments to ensure successful partner execution and performance
Minimum qualifications
Experience in channel management, strategic alliances, or business development within the Japanese technology market
Proven track record managing relationships with Japanese System Integrators and/or technology resellers or similar
Deep understanding of Japanese enterprise sales cycles, decision-making processes, and business etiquette
Native or business-level Japanese and English language skills
Strong understanding of the Japanese IT landscape including cloud adoption trends, digital transformation initiatives, and regulatory requirements
Demonstrated ability to navigate complex partner ecosystems and manage channel conflict
Preferred qualifications
7+ years of relevant experience
Experience with enterprise software, cloud services, or AI/ML technologies in the Japanese market
Exceptional relationship-building skills with ability to establish trust and credibility with executives
Strong analytical skills with experience in business planning, forecasting, and performance measurement
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a member of Ramp's Risk Strategy & Operations, you will drive operational initiatives related to underwriting, customer risk management, and fraud. This role requires an understanding of underwriting processes, fluency with data, and the ability to analyze risk vectors such as credit and fraud risks. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
Please note: This role follows a Sunday–Thursday workweek.
WHAT YOU'LL DO
- Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
- Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
- Partner with product and engineering to build best in class risk tooling to increase operations efficiency
- Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
- Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
- Have the ability to grow, develop and learn in a fast-paced, start-up environment
- Identify emerging risks and use AI and automation to improve decision quality and efficiency
WHAT YOU NEED
- Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
- Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries
- Excellent written and verbal communication skills
- Strong background in customer support via email
- Investigative and critical thinking skills
- BA/BS from an accredited university
- Ability to work weekends from Sunday - Thursday
- Experience integrating AI into your daily work
NICE-TO-HAVES
- Experience in high growth startups
- Experience building complex financial products
- Knowledge of SQL or Python
- Strong background in customer support via phone
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Shanghai, China
The Riot Commercial Partnerships (RCP) team is responsible for identifying, building, and executing world-class partnerships with leading global and regional brands. Our mission is to drive revenue and impact through strategic commercial collaborations that bring meaningful value to Riot’s fans—across Games, Entertainment, Esports, and Social Impact. For every product and event Riot creates, our partners help elevate the experience for millions of players and audiences around the world.
We’re looking for a strategic, highly organized
Senior Partnership Manager
to help scale how Riot develops, manages, and activates brand partnerships in China. As a Senior Partnership Manager on the Riot Commercial Partnerships (RCP) team in China, you will oversee the end-to-end operating process for regional brand partnership opportunities, working closely with Regional Riot Publishing & Partnerships Leads (RPPLs), Consumer Products and Experiences (CPX), our publishing partner Tencent, and cross-functional stakeholders to move opportunities from identification and evaluation through deal development, execution, and reporting.
You will serve as the central program leader connecting regional opportunities to Riot’s broader commercial strategy—creating clarity around priorities, establishing effective processes, driving accountability across teams, and providing leadership with visibility into the regional partnership pipeline and performance.
You will report to the General Manager of Publishing and Esports of China.
Because priorities shift quickly in our fast-paced environment, this role includes—but isn’t limited to—the responsibilities below.
Responsibilities:
Oversee the regional brand partnership operating process, working in close partnership with regional RPPLs and BD teams, acting as the program lead with this group of key stakeholders who will identify, evaluate, prioritize, develop, and execute local and regional brand partnership opportunities.
Establish clear frameworks, workflows, milestones, and decision points that maintain alignment with Riot’s global partnership strategy and standards.
Proactively identify, pursue, and secure high-impact IP licensing partnerships with globally recognized entertainment franchises to drive compelling in-game collaborations across our portfolio of games.
Serve as the Partnership Manager across different business units, coordinating stakeholders, identifying dependencies, resolving blockers, and ensuring opportunities progress from initial concept through contracting, activation, and measurement.
Build and maintain a consolidated view of the regional brand partnership pipeline, providing regular reporting, insights, risks, and recommendations to RCP and senior leadership.
Use scalable tools, processes, and best practices that improve coordination between global and regional commercial teams and enable Riot to pursue local partnership opportunities more effectively.
Advocate for partner objectives and contractual deliverables within internal workstreams while ensuring partnership activations remain aligned with Riot’s products, players, and brand. Coordinate complex cross-functional initiatives involving Publishing, Esports, Games, Marketing, Legal, Finance, Business Development, regional teams, and external partners.
Anticipate and resolve partnership and program risks, escalating issues appropriately and driving stakeholders toward clear decisions and successful outcomes. Oversee partnership measurement and recap reporting, translating performance data into actionable insights, optimization opportunities, and recommendations for leadership and partners.
Required Qualifications:
6-8 years of experience in partnership management with 3-4 years in Brand Partnership, Business Development, Sponsorship, Account Management, Strategic Partnerships, Program Management, or an equivalent field.
Demonstrated experience leading complex, cross-functional brand partnership programs across multiple teams, regions, or business units. Proven ability to project manage multiple high-value partnership opportunities simultaneously, establishing clear workstreams, owners, milestones, dependencies, and decision points.
Experience managing senior-level relationships with external brands, agencies, rights holders, or strategic partners.
Strong executive communication skills, with experience synthesizing complex programs and commercial pipelines into clear reporting, insights, risks, and recommendations for senior leadership. Excellent stakeholder management skills and demonstrated ability to influence and drive alignment across teams without direct authority.
Strong understanding of the partnership lifecycle, including opportunity development, deal evaluation, contracting, activation, measurement, renewal, and expansion.
Strong analytical and strategic problem-solving skills with the ability to balance commercial objectives, partner needs, operational realities, and player value.
Exceptional attention to detail, planning, organization, and follow-through.
Ability to operate effectively amid ambiguity, changing priorities, and multiple simultaneous workstreams. Ability to work evenings, weekends, and holidays as needed to support major events and partner activations.
Excellent communication skills in both English and Chinese
Desired Qualifications:
Experience working within gaming, esports, sports, entertainment, media, technology, or other IP-driven partnership businesses. Experience working across global and regional commercial organizations, including familiarity with the complexities of developing locally relevant partnerships within a global framework.
Experience designing and implementing partnership processes, governance models, pipeline management systems, or operating frameworks across distributed teams.
Strong understanding of integrated marketing and the ability to connect partner objectives to compelling fan and player experiences.
Experience working with senior executives and providing leadership-level commercial reporting and recommendations.
Bachelor’s Degree in a related field; MBA or related advanced degree is a plus.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Location: Remote
Workplace: Remote
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the team & role
Security at Rain protects a platform where real money moves every second, across cloud infrastructure, identity, endpoints, partner integrations and smart contracts. The team is small, senior and cross-functional, and it builds most of what it runs. Our engineers use AI agents for alert triage, investigation and response, and they design, tune and supervise those agents. Together we build Rain’s central systems for detection, response, sensors and threat intelligence, working directly with engineering, compliance and leadership.
You will secure the systems Rain builds next. The role spans the whole program: you will build security tooling and controls, harden our infrastructure and access, and take on the hardest problems as Rain expands into new products and chains.
What you’ll do
- Build central security systems and automation the whole company relies on
- Secure cloud infrastructure, identity and access across Rain’s growing footprint
- Assess new products, partners and vendors before launch, and guide the engineers building them
- Build AI agents and tools that make security work faster and more accurate
- Lead external security assessments and drive findings to verified fixes
- Join the on-call rotation and support incident response
WHAT WE’RE LOOKING FOR
- 5+ years in security engineering, including building tools and controls that run in production
- Strong coding skills in TypeScript, Go, Rust or Python
- Experience securing cloud infrastructure, identity and access
- Ability to find vulnerabilities, prove them, and drive the fix with the team that owns the code
- Experience at a fintech, payments or crypto company
Nice to have
- Blockchain security: smart contract review, onchain monitoring, custody and multisig controls
- AI security: securing LLM applications and agents, or building AI into security workflows
- Experience running external audits or a bug bounty program
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.
Prometheum is looking for a Customer Support Lead to manage support operations, onboard institutional clients, resolve escalations, and improve service processes.
Location: London; UK Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
THE ROLE
Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising.
As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company.
WHAT YOU'LL DO
- Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback.
- Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring.
- Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements.
- Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences.
- Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience.
- AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work.
WE’D LOVE TO HEAR FROM YOU IF YOU HAVE
- You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned
- You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build
- You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications
- You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable
- You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions
- You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority
- You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard
- You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates
WE’D BE PARTICULARLY EXCITED IF
- 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies
- Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution
- Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns
- Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation
- Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments
- Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation
- Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA
- Proven ability to manage complex cross-functional projects and influence stakeholders across different teams
NICE TO HAVE
- Experience with customer data platforms
- Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes
- Experience with in-product messaging and multichannel lifecycle journeys
- SQL skills for self-serve behavioural analysis and insights
COMPENSATION
We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.
Responsibilities:
— Own operational performance and uptime, including SLAs, incident and problem management, and post-incident reviews across colocation sites and owned site.
— Lead the Team Lead and Site Critical Facilities Manager, managing shift plans, hiring, training, and competence development for technicians and critical facilities engineers.
— Oversee outsourced facilities contracts and colocation providers, including escalations and commercial reviews.
— Set and enforce safety culture, permit-to-work, conduct investigations and audits, and act as senior contact for authorities.
— Prepare operations for buildout, including handovers from deployment team, procedures, budget, and forecasting.
Requirements:
— Proven leadership in live data center operations, including incident command, SLA ownership, and post-incident reviews.
— Experience leading a 24/7 operations team in a live data center or comparable mission-critical environment.
— Experience managing managers or leads and shift-based technician teams.
— Experience governing contractors and providers against SLAs with commercial and escalation discipline.
— Strong safety mindset, including permit-to-work and EHS audits.
— Professional working proficiency in English.
Nice to have:
— Finnish language skills.
— Experience ramping up a new or owned facility.
— Experience running high-density AI/GPU environments.
— A technical degree (e.g., engineering) or equivalent experience.
Benefits:
— Cash and equity compensation along with local benefits.
— Work in a diverse environment with 40+ nationalities and 6 different nationalities on the management team.
— Opportunity to make an impact and work alongside world-class engineers, researchers, and partners across the global AI ecosystem.
Additional details:
— Location: Helsinki, Finland, with regular presence across Verda’s data center sites.
— Employment: Full time, Permanent.
— Work model: Hybrid with some travel between sites.
— Reports to: Head of DC Operations.
— Team size: 2 direct reports, and up to 13 technicians and 2 critical facilities engineers across the wider team.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Architect on our Data Substrate team
About the job
Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones.
You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you.
Responsibilities
In this role, you’ll:
Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them.
Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints.
Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy.
Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt.
Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems.
Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use.
Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems.
Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad.
Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it.
Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role.
Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm.
Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale.
Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them.
Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage.
Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems.
Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate.
Proficiency in one or more of Python, Java, and Go.
Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority.
Experience elevating engineering standards and mentoring senior engineers across teams.
Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production.
Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership.
Desired:
Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation.
Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy.
Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data.
A track record of measurable cost optimization on large data platforms.
Networking and network security knowledge.
Location
This role will be remote, and based in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780.
Based in the San Francisco Bay area, California: $243,680 - $274,140.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
Agents at Harvey let lawyers turn their expertise into reusable, automated work: custom agents and workflows that draft, review and analyze across a firm’s documents. The Agents team owns Agent Builder, the Agents experience, workflows and the foundations underneath them: orchestration, durable execution, permissions and reliability. Other Harvey products build on this platform as well.
As Engineering Manager, you’ll lead a large, senior team of full-stack and backend engineers through the shift from single-turn assistants to long-running, multi-agent systems that firms trust with their most sensitive work. This role is equal parts product judgment and systems depth.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
WHY NOW
- Agents are how firms put Harvey to work: lawyers are turning their expertise into reusable agents and workflows that run across their documents and matters.
- The work is moving from single-turn assistance to long-running, scheduled and multi-agent work. That demands durable execution, sandboxed tools and recovery from failure at scale.
- Agents now reach deep into a firm’s most sensitive data, so permissions, tenant isolation and governance have to hold everywhere an agent can act.
- Other Harvey products are building on this platform, so its quality and speed set the pace for much of the company.
- We need a leader who can raise the bar on reliability and evaluation while the team keeps shipping quickly.
WHAT YOU’LL DO
- Lead the Agents engineering team, a group of senior full-stack and backend engineers building Agent Builder, the Agents experience, workflows and the runtime underneath them.
- Own reliability and quality for agent and workflow execution, including on-call health, incident follow-through, SLOs and evals as part of how the team ships.
- Set technical direction for orchestration, durable execution and agent composition, and stay close enough to the code to make sound architecture calls and unblock hard problems.
- Hold a high bar on security and customer data boundaries, so permissions, isolation and admin controls are designed in from the start rather than patched later.
- Partner with Product, Design and Data Science on what agents should do for lawyers. Work with Agent Platform, Infrastructure and Security on the shared foundations.
- Shape how the team builds with AI coding agents: review practices, verification and test infrastructure that keep quality high as output grows.
- Hire, develop and retain strong engineers, grow tech leads, and build a team culture of ownership and candor.
WHAT YOU HAVE
- You have 3+ years managing engineering teams, including teams of 10 or more, and 5+ years as a backend or full-stack engineer before that.
- You’ve shipped LLM-powered or agentic products in production and understand orchestration, tool use, evals, and latency and cost trade-offs from experience.
- You’ve operated multi-tenant systems with strict security, permission or compliance requirements, and you treat a permissions bug as a trust issue.
- You’re comfortable going deep on distributed systems: workflow engines such as Temporal, queues, sandboxing and long-running jobs.
- You have strong product judgment and can weigh speed, quality and user impact in a domain where accuracy matters.
- You lead by raising the bar on quality without slowing the team down. You know when to step in and when to let your tech leads lead.
- Nice to have: experience with builder, low-code or automation tools for non-engineers, or with legal or other professional-services workflows.
COMPENSATION RANGE
$260,000 - $330,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled
Technical Support Specialist
to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
Provide timely
technical support
to internal teams and partners regarding system monitoring and service stability
Maintain and use tools like
Prometheus
,
Grafana
,
Loki
, and
Alertmanager
Log, analyze, and categorize
incidents
in
Jira Service Management
, and escalate issues when needed
Develop and maintain small automation tools (e.g., Python scripts,
Telegram/Slack/Jira bots
)
Administer
Linux servers
: logs, access control, services, cronjobs
Document recurring issues and solutions in
Confluence
Work with
REST APIs
to integrate with third-party systems
Participate in a
24/7 shift rotation
, including nights and weekends
Requirements:
1+ years of experience in technical support
Strong command of the
Linux CLI
, logs, services, file permissions, and networking
Experience working with monitoring and alerting systems
Understanding of
incident and problem management
(ITIL or Jira workflows)
Basic skills in
Python scripting
Experience with
Telegram, Slack, or Jira bots
is a strong plus
Understanding of
REST APIs
Excellent written and verbal communication skills in English and Russian
Willingness to work in a
shift-based environment
(including on-call)
Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
Experience in
FinTech, acquiring, or payment systems
Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
Hands-on contributions to automation or monitoring in production environments
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Georgia; Belarus; Poland; Ukraine
LBC Mortgage is a growing mortgage lending company focused on providing tailored financing solutions to clients across the United States.
We are looking for an experienced PPC Specialist with a strong background in the mortgage industry to join our marketing team. The ideal candidate has hands-on experience managing paid advertising campaigns for mortgage products, understands the U.S. mortgage market, and knows how to generate high-quality leads while optimizing advertising performance.
Important: Previous experience in the mortgage industry is required.
Responsibilities
Develop, launch, and manage PPC campaigns across Google Ads, Meta Ads, and other relevant advertising platforms
Create and implement paid advertising strategies to generate high-quality mortgage leads
Conduct keyword research, audience targeting, and competitor analysis within the mortgage and lending industry
Manage advertising budgets and optimize campaigns to improve CPL, CPA, conversion rates, and overall ROI
Create and optimize ad copy, landing pages, and campaign structures
Monitor campaign performance and identify opportunities for improvement
Set up and manage conversion tracking using Google Analytics 4, Google Tag Manager, and other relevant tools
Conduct A/B testing to improve campaign effectiveness
Analyze lead quality and collaborate with the sales team to improve lead generation results
Ensure advertising campaigns comply with applicable mortgage advertising regulations and platform policies
Prepare regular performance reports and provide actionable recommendations
Stay up to date with PPC trends, mortgage market developments, and digital advertising best practices
Requirements
Proven experience as a PPC Specialist or Performance Marketing Specialist in the mortgage industry
Hands-on experience managing Google Ads and Meta Ads campaigns for mortgage or lending products
Strong understanding of the U.S. mortgage market, mortgage products, and borrower acquisition strategies
Experience generating mortgage leads through paid advertising
Strong analytical skills and the ability to optimize campaigns based on performance data
Experience with Google Analytics 4, Google Tag Manager, and conversion tracking
Understanding of advertising compliance requirements within the mortgage and financial services industry
Ability to work independently, take ownership of campaigns, and bring forward new ideas
Strong communication and problem-solving skills
What We Offer
Opportunity to work with a growing U.S. mortgage lending company
A dynamic and collaborative marketing environment
The opportunity to take ownership of paid advertising strategies and contribute directly to company growth
Competitive compensation based on experience
Remote work flexibility
Location: Monterrey, Mexico; Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country
You will be the first point of contact for application issues, working directly with end users to diagnose and resolve technical problems, and validating development changes before they reach production. The role combines hands-on support work with strong SQL and .NET skills.
The project is a new squad within the client’s technology department, responsible for supporting the internal applications that front-office and back-office teams rely on every day. These include trade order management and reconciliation systems. The squad is the first point of contact for application issues and works closely with end users and developers to keep these systems stable, monitored and well documented.
Act as the first point of contact for application-related issues, working closely with end users to identify, diagnose and resolve technical problems.
Support trade order management and reconciliation systems used by front-office and back-office teams.
Monitor system performance and troubleshoot issues quickly.
Support the set-up and maintenance of application environments.
Administer and maintain existing and new SFTP connections, including IP whitelists, SSH keys and PGP encryption.
Debug ETL processes related to .NET applications and investigate data issues using SQL.
Validate development changes and take part in testing and quality assurance before release to production.
Contribute to the internal knowledge base and train users on how to use the applications.
5+ years of application support experience within financial services, including front-office trading systems and back-office operations.
Bachelor’s degree in a related field.
Advanced SQL, including query optimisation, debugging and schema design (joins, functions, procedures, triggers, CTEs).
Solid hands-on .NET experience, including debugging ETL processes.
Experience setting up and maintaining SFTP connections, managing IP whitelists and SSH keys, and performing PGP file encryption and decryption.
Experience with scripting languages such as Python.
Good understanding of financial products such as fixed income, equities, options and FX.
Strong verbal and written English, with the ability to work effectively with end users and remote, cross-functional teams.
Experience with job scheduling tools such as ActiveBatch or Tidal.
Prior buy-side experience.
Experience supporting trade order management and reconciliation systems.
Experience contributing to testing and quality assurance initiatives.
Experience writing knowledge-base content and training end users.
San Francisco; New York City
San Francisco; New York City
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorThis role is open to candidates based in North America
P.R. China; Shanghai; You must be able to work effectively across Asia-Pacific time zones and travel internationally, primarily within Asia, as business needs require
Tokyo, Japan
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
seniorShanghai, China
УдалённоseniorГеография найма не уточнена
ГибридseniorLondon; UK Remote
УдалённоRemote - US; Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad