Location: Metn, Lebanon
Role Overview
At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers.
As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an
HR Business Partner (HRBP)
to provide dedicated HR partnership to warehouse operations across an assigned region (North or South).
This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness.
Key Responsibilities
Regional Business Partnership & Workforce Planning
Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters.
Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount.
Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region.
Recruitment & Employee Lifecycle
Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives.
Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams.
Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity.
Employee Relations & Manager Support
Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application.
Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required.
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution.
Performance, Engagement & Retention
Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team.
Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions.
Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs.
HR Operations, Compliance & Reporting
Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines.
Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners.
Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action.
What We're Looking For
At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams.
Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage.
Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes.
Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed.
Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions.
Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion.
Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments.
Willingness to travel regularly between warehouse sites in the assigned region.
What Sets This Role Apart
Direct ownership of the people agenda for a regional warehouse network within a fast-growing business.
Opportunity to influence business decisions through workforce insights and close partnership with Operations.
A hands-on role that connects employee experience with day-to-day operational performance.
Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.
Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution
Location: Belgium; Luxembourg; Sweden; Norway; Denmark; Netherlands
NetWitness has been delivering top-notch Network Forensics, Threat Detection, and Cyber Security Monitoring solutions for more than two decades. These include NDR, SIEM, UEBA, and SOAR solutions, in addition to best-in-class Incident Response services. We are committed to providing advanced technology and services to help organizations respond to sophisticated cyber threats and secure their networks and critical assets.
Role Overview
This role is for a NetWitness presales consultant based in Europe, with Dutch & English fluency, supporting the Benelux, Nordics, and Eastern Europe territories.
As a Presales Engineer, you will play a pivotal role in driving the adoption of our solutions and services. You will work closely with customers as their trusted advisor, and with the sales team to provide technical expertise and support throughout the sales process. Your deep understanding of our products, services, and the cybersecurity landscape will enable you to effectively address customer needs and demonstrate the value of our solutions. You will also participate and speak at trade shows, seminars, and other marketing events where NetWitness is actively participating.
Key Responsibilities:
Serve as the primary technical point of contact throughout the sales cycle.
Collaborate with the sales team to develop and execute successful sales strategies.
Conduct in-depth technical presentations and product demonstrations, effectively communicating the technical capabilities and business value of the NetWitness solutions.
Build and maintain strong technical relationships with key customer stakeholders and be the customer’s trusted advisor.
Understand customer's security challenges, technical requirements, and existing infrastructure to propose tailored solutions.
Design, deploy, and manage Proof-of-Concepts (POCs) and evaluations, ensuring successful outcomes and demonstrating the effectiveness of the NetWitness solutions.
Assist in the creation of technical documentation, proposals, and RFP responses.
Deliver health-checks and workshops for existing customers, retaining and expanding their NetWitness footprint.
Develop and maintain a thorough understanding of our products, competitive landscape, and industry trends.
Stay up to date on the latest cybersecurity threats, attacks, and trends.
Work closely with the product management and engineering teams to relay customer feedback, market trends, and contribute to product development.
Participate in industry events, trade shows, and conferences to promote our solutions and generate leads.
Own and maintain the technical relationship with the NetWitness partners community within the assigned territory.
Provide technical training and support to sales team members and partners.
Requirements
3+ years of experience in sales engineering, technical pre-sales, security consulting, or similar roles in the cybersecurity industry.
Excellent communication and presentation skills, with the ability to adapt and convey complex technical concepts to both technical and non-technical audiences.
English and Dutch speaker.
Deep understanding of networking protocols, network security concepts, and security architectures.
Strong knowledge of threat detection methodologies, incident response processes, and common attack vectors.
Experience with Threat Detection and Response solutions, such as SIEM, NDR, EDR, UEBA, and SOAR.
Proven ability to conduct effective product demonstrations and POCs.
Proven track record of supporting successful sales cycles and achieving sales targets.
Industry certifications such as CISSP, CEH, SANS, or similar are a plus.
Familiarity with Linux CLI and basic scripting/programming skills.
Willingness to travel as needed to meet with customers and attend industry events.
Team player with a genuine collaborative attitude and willingness to share with and inspire others.
Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the Business Development Director and will support our Energy Solutions Business Line for the Europe region.
Our Energy Solutions department includes services such as Process, Pipeline & Subsea, Valves, Hydraulics and Fluid Power.
The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry.
Main duties of the role will include;
Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs)
Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting)
Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids
Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns
Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling)
Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input
The Requirements
To be successful in the role you will have an excellent understanding of the above mentioned offshore services and engineering industry with particular experience of the energy and infrastructure sectors. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans.
It is preferred you have a minimum of 5 years experience in the Energy Services related to Business Development.
You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Strasbourg, France
We currently have a vacancy for a
Senior Test Engineer
fluent in English, to offer his/her services as an expert who will be based in
France
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team.
Tasks:
Define the scope of testing within the context of each product and release by collaborating with Test Engineers, defining test approaches and reviewing and writing test scenarios;
Planning test activities, follow up on progress and approach by ensuring priority alignment inside the team, driving alignment with the involved parties in setting up the environments and tools;
Prepare assessment of the product quality by reviewing requirements, design documentation, creating the test scenarios, test cases and test data including automation of the test cases;
Run assessment of the product quality by running tests and reporting on the outcome;
Continuously assess and look for ways to improve the quality of the product including requirements review and improvement to the testing approach;
Leverage test analysis and test automation patterns to ensure requirement coverage, fast and reliable test execution.
Requirements
University degree combined with relevant IT professional experience of at least 7 years;
Hands on experience in creating efficient test approaches, test planning, test scenarios, test case creation and execution;
Experience in API testing using Postman, Kreya or similar tools;
Experience using DBs and SQL, containerized solutions and observability tools;
Experience in writing and editing automated tests;
Experience with system integration testing;
Excellent knowledge of testing standards, methods;
Defect Management including prioritization of defects and root cause analysis;
Experience in complex, enterprise system integration;
End User (UAT) management;
Experience with Test and Defect Management tools;
Experience in agile software development and testing methodologies;
Ability to understand business context, define priorities, communicate with technology focused teams and communicate the outcome of test campaigns;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(ST/TEO/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Argentina; Brazil; Mexico; Lithuania; Latvia; Turkey
Crystalia Glass LLC
is a leading provider of premium glass products, trusted by renowned clients such as SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others. Founded in 2017 in New York, the company now operates across the United States, delivering high-quality glass solutions for both residential and commercial projects.
We are looking for Business assistant to CEO with
Russian (C1+)
and
English (C1+)
Employment Type:
- Full-time 8.30 am - 5 pm,
NY (EST zone)
.
- Remote work.
-
B2B contract (sole proprietorship status or corporate entity)
.
Executive Support & Coordination
Manage the CEO’s daily, weekly, and monthly schedules; organize meetings, calls, and business trips.
Prioritize tasks, manage deadlines, and ensure the CEO’s time is used efficiently.
Anticipate the CEO’s needs and prepare relevant information, materials, or reports in advance.
Filter and organize incoming communication; draft correspondence and reports in English and Russian.
Maintain confidentiality and professionalism in all aspects of the role.
Business & Administrative Support
Prepare presentations, summaries, and analytical reports for decision-making.
Coordinate internal and external communications on behalf of the CEO.
Support ongoing company projects: monitor progress, collect data, prepare updates.
Manage interactions with suppliers, contractors, and partners.
Keep records, documentation, and administrative files in order.
Open and renew business licenses as required.
Coordinate with insurance brokers to ensure proper endorsements, riders, and coverage extensions.
Issue and track Certificates of Insurance (COIs) per contract and insurance requirements.
Prepare and submit applications for Contractor’s Licenses in states where the company plans to operate.
Monitor and coordinate vehicle registrations, renewals, and insurance coverage for the company fleet.
Travel & Event Management
Plan and organize business trips, including flights, accommodation, logistics, and itineraries.
Coordinate participation in business meetings, exhibitions, and conferences.
Handle visa processes and other documentation related to international travel.
Internal Communication & Company Coordination
Communicate with the CEO’s direct reports and partners on his behalf.
Follow up on meeting outcomes and ensure tasks are completed on time.
Support the CEO in maintaining clear and positive communication across departments.
Strategic & Advisory Support
Conduct market, business, and competitor research when required.
Track and summarize company performance data and KPIs for the CEO.
Act as an advisor and communication bridge between the CEO and key stakeholders.
Help identify process improvements and opportunities for efficiency.
Personal & Lifestyle Support (limited scope)
Support personal planning and balance between work and private matters when necessary.
Handle selected personal arrangements or errands on behalf of the CEO in a professional manner.
Requirements
Higher education
in Law/International business/International relations or similar
Minimum
2 years of experience
as a Business Assistant, Executive Assistant, or similar role in a dynamic business environment.
Strong understanding of business operations, corporate communication, and project coordination.
Fluent English (C1 level +) and Russian
(written and spoken).
Experience working for a US company
with operations in the USA (will be a big plus)
Excellent time management, prioritization, and organizational skills.
Ability to make decisions independently and maintain confidentiality.
Professional demeanor and strong interpersonal communication skills.
Proficient with office software and digital tools (Google Workspace, MS Office, Zoom, AI assistants and others).
Basic understanding of finance, budgeting, and reporting is a plus.
Personal Qualities
High energy, strong motivation, and proactive attitude.
Attention to detail and ability to anticipate needs before they arise.
Strategic and analytical mindset with a focus on solutions.
Flexibility, adaptability, and a calm approach under pressure.
Ethical, loyal, and committed to maintaining confidentiality and professionalism.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Global Partner Programs Manager, you’ll turn GitLab’s ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle: Acquire, Commit, and Consume. You’ll own a portfolio of global partner program workstreams, such as partner sourcing, services attach, adoption, renewals, managed service providers (MSPs), global systems integrators (GSIs), hyperscaler, and marketplace motions, and make them clear, usable, and measurable for partners and sellers across regions.
This is a strategic individual contributor role. You’ll lead through expertise and influence rather than direct reports. You’ll partner with Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Product, Customer Success, and Enablement to launch and improve programs, recommend changes to incentives and policy, and connect program activity to pipeline, revenue, and customer outcomes. In your first year, you’ll focus on building a clear roadmap for your portfolio, simplifying partner requirements and rules of engagement, and setting up consistent reporting on program performance. As the team grows, this role may expand to include leading partner program managers.
What you’ll do
Own the roadmap, priorities, and execution for an assigned set of global partner programs across Acquire, Commit, and Consume, within agreed strategy, policy, and budget.
Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams.
Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion, turning partner and field feedback into prioritized program improvements.
Support the design and rollout of partner incentives, including margin, rebates, market development funds (MDF), deal registration, services attach, and consumption, and build business cases with Finance and Ecosystem leadership.
Maintain program guides, eligibility rules, approval flows, and documentation, partnering with Legal and Finance so programs are compliant, auditable, and easy to understand.
Create playbooks, launch materials, and training with Enablement and regional teams to drive adoption of new programs and commercial changes.
Define success measures for each program, such as partner-sourced pipeline, services attach, adoption, and incentive use, and partner with Revenue Operations to report on them consistently.
Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope.
What you’ll bring
Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function.
A track record of taking complex programs from design through launch, adoption, measurement, and iteration.
Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement.
Ability to lead global, cross-functional work without direct authority, setting clear owners, decisions, and escalation paths.
Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes.
Strong written communication, including the ability to make complex commercial concepts simple for partners and sellers.
Program management discipline across prioritization, dependencies, risk, and follow-through, with a bias toward practical execution.
Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems; consumption-based pricing; or hyperscaler marketplace and co-sell programs is a plus.
Openness to candidates with transferable experience who can build trust across teams and turn strategy into results.
About the team
The Ecosystem team helps GitLab grow through partners, including GSIs, MSPs, professional services partners, resellers, and cloud hyperscalers. We’re building a more intentional partner model that goes beyond the transaction to create value across sourcing, co-selling, deployment, adoption, services, and consumption. We work asynchronously across regions as part of a remote-first company, with occasional travel for partner meetings, planning, and program launches.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Senior Manager, Solutions Architecture - at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the India region. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes.
You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across the region by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams.
Some of the types of projects you'll work on:
Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals
Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across Asia and India
What you’ll do
Manage a team of intermediate and senior Solutions Architects across India, setting clear direction and enabling high-quality execution across the region.
Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win.
Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes.
Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals.
Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals.
Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution.
Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders.
Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth.
What you’ll bring
Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the India
market
.
Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools.
Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses.
Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders.
Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities.
Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups.
Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment.
Ability to travel at least 25%
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: USA
Workplace: Remote
Solvd Inc. is a technology services company that helps enterprises build and scale with AI. We operate through three business units: Core AI, Cloud, and Agentic Engineering. Together, they bring deep engineering expertise and an outcome-first mindset to help clients reimagine how they build, operate, and grow, turning the promise of AI into real, measurable business impact.
We are looking for a self-driven, entrepreneurial sales hunter to expand Solvd's client base with new enterprise logos. You will stay ahead of market and technology trends, understand the challenges and priorities of our target customers, and translate them into opportunities that drive real business outcomes. You will generate pipeline through every available channel, including marketing-led campaigns, industry conferences and events, technology and alliance partnerships, and targeted outreach.
You will own each opportunity strategically from first conversation through contract signature. That means building a deep understanding of customer needs, articulating Solvd's value proposition with clarity and conviction, and bringing together the right internal teams to shape outcome-driven solutions. Success in this role is measured not only by deals won, but by clients who see value early and become long-term partners.
WHAT YOU'LL DO
New Logo Prospecting and Pipeline Generation
- Identify, target, and engage new enterprise and upper mid-market clients across priority industries.
- Generate pipeline through all channels: outbound prospecting, marketing campaigns, account-based marketing, conferences, industry events, and partner ecosystems (hyperscalers, AI platform providers, and technology partners).
- Build and execute a disciplined target account plan grounded in market research and customer insight.
End-to-End Deal Ownership
- Own the full sales cycle: discovery, qualification, proposal, pricing, negotiation, and closure.
- Engage senior stakeholders (C Level execs and line-of-business leaders) and build trusted relationships across the buying group.
- Sell on value, connecting Solvd's capabilities across AI, agentic engineering, digital, data, and cloud to the client's business priorities and measurable outcomes.
- Lead the commercial process, including MSAs, SOWs, procurement, and legal discussions, in partnership with internal finance and legal teams.
Customer Relationships and Thought Leadership
- Build strong, trusted relationships with client stakeholders, acting as their advocate within Solvd.
- Share Solvd's point of view on AI, agentic engineering, and digital transformation with customers and prospects.
- Represent Solvd at industry conferences, events, and forums, strengthening brand presence and converting conversations into qualified opportunities.
- Bring market and customer insights back to internal leaders, sharing a clear point of view on market trends, competitive dynamics, and emerging demand.
Cross-Functional Collaboration
- Partner with solution architects, delivery leaders, and practice teams across Agentic Engineering to ensure outcome-driven solutioning.
- Work with Engineering teams to shape and build service offerings that meet evolving customer requirements.
- Collaborate with Marketing on campaigns, account-based marketing, and event strategy to drive targeted demand.
- Work with alliance and partnership teams to co-sell and build joint pipeline.
Sales Discipline and Forecasting
- Maintain strong CRM discipline, keeping all opportunities, activities, and forecasts accurate and up to date.
- Provide reliable pipeline reviews and quarterly forecasts to leadership.
Account Ownership and Transition
- Own each new account for six months after closure, ensuring a successful delivery start and customer delight.
- Identify early expansion opportunities and grow the initial engagement where possible.
- Execute a structured handoff to the assigned Client Partner, including account plan, stakeholder map, and growth opportunities.
WHAT YOU BRING
- 10+ years of B2B sales experience in IT services, digital engineering, or consulting, with at least 6 years in a new logo (hunter) role.
- Proven track record of consistently meeting or exceeding $3M to $4M annual new business quotas.
- Demonstrated success closing services deals of $1M to $3M+ with enterprise clients.
- Experience selling to C-level and senior technology and business leaders.
- Deep domain knowledge of one or more target industries (e.g., insurance, financial services, healthcare, retail, travel and hospitality).
- Solid understanding of AI, digital, data, and cloud services and the ability to discuss them credibly with clients.
- Experience negotiating MSAs, SOWs, and commercial terms.
- Exposure to Agentic Engineering and COTS (commercial off-the-shelf) products is strongly preferred.
PREFERRED
- Experience selling Digital, Modernization, Generative AI, or agentic solutions.
- Established relationships with leading COTS (Salesforce, Adobe, ServiceNow, Shopify etc) or AI platform partners.
- Familiarity with structured sales methodologies such as MEDDICC, Challenger, or Solution Selling.
- Proficiency with Salesforce or similar CRM platforms.
WHAT SUCCESS LOOKS LIKE
Success in this role will be measured against three primary KPIs:
1. New Logo Bookings
- Target: $2 million in Year 1; $3 million annually from Year 2 onward.
- Measurement: Total signed contract value (bookings) from new logos closed within the fiscal year.
2. New Logo Acquisition
- Target: At least one new logo per quarter, totaling four or more annually.
- Measurement: New clients with a signed MSA and first SOW or purchase order, with no Solvd revenue in the prior 24 months.
3. Qualified Pipeline Coverage
- Target: Maintain qualified pipeline at 3× the annual bookings target—$6 million in Year 1 and $9 million from Year 2 onward.
- Measurement: Value of opportunities in the CRM that meet agreed qualification criteria, such as MEDDICC, reviewed monthly.
SUPPORTING PERFORMANCE INDICATORS
The following indicators will be reviewed quarterly:
- Win rate: Achieve a win rate of 25% or higher on qualified opportunities.
- Account handoff quality: Support client satisfaction and account growth during the six-month ownership period, with a documented handoff to the Client Partner.
- Forecast accuracy: Maintain quarterly bookings forecasts within ±10% of committed bookings.
YOUR FIRST YEAR
- First 90 days: Build a target account plan, engage marketing and partner channels, and develop $3M+ of qualified pipeline.
- First 6 months: Close the first new logo and reach full 3x pipeline coverage.
- First 12 months: Deliver $2M in net new revenue and 4+ new logos, with each account successfully transitioned to a Client Partner.
WHAT WE OFFER
- Competitive base salary plus a compelling commission plan.
- Comprehensive benefits, including health, dental, and vision insurance, a 401(k) plan, and paid time off.
- The opportunity to build a book of business in one of the fastest-growing areas of technology.
- Direct access to leadership and a collaborative, entrepreneurial culture.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience.
Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. .
Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start.
You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships.
You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling.
Responsibilities
Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix.
Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it: inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on.
Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist.
Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small.
Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team.
Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself.
Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership.
Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve.
You may be a good fit if you have
7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams
Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers
Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly
Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision
Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership
A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that
Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust
Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment
Strong candidates may have:
Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents.
Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it.
Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center.
Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech).
Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$385,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Mississauga/Toronto/Kitchener/Waterloo/Cambridge
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job title: Intermediate Software Engineer
What your day-to-day will look like:
· Identify, prioritize and execute tasks in the software development life cycle
· Work with business to iterate over software requirements
· Develop tools and applications by producing clean, efficient code
· Automate tasks through appropriate tools and scripting
· Analyze and debug systems
· Perform validation and verification testing in a test-driven manner
· Review the work of others, and invite others to review your work
· Collaborate with internal teams and vendors to fix and improve products
· Ensure software is up-to-date with latest technologies
What qualifications we’re looking for:
· Experience writing clean code that performs well at scale using Java
· Experience with Spring Boot
· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
· Solid experience writing RESTful API endpoints
· Absolutely love TDD and have working knowledge of it
· Proficient in GIT
· Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
· Excellent organization, critical-thinking and personal leadership skills
· Self-starter with the ability to deliver with minimal supervision
· Being okay with the uncomfortable feeling that comes from learning new things
· Team player
· Analytical mind with problem-solving aptitude
· Proven experience as a great Engineer
· BSc/BA in Computer Science or a related degree
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Bonus points for:
· Experience with UI development and frameworks (e.g. React, Angular)
· Nice to have React, Selenium automation and cloud experience
· Experience with Docker, Kubernetes and Istio
· Experience with Ansible
· Experience with Jenkins CI/CD pipeline
· Linux and IP networking knowledge
· Experience with AWS/Azure cloud services or equivalent
· Experience with SAML, OAuth and OpenID Connect
· Experience working on a SaaS product
· Experience with Service Oriented Architecture
· Knowledge of scripting languages such as Python, Bash or Groovy
· On-call experience with production grade systems
· Has mentored others in a professional setting
#LI-DNI
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $112000- $125000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Atlanta, Orlando, Miami, and/or Tampa
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Regional Marketing Associate supports the execution of regional marketing plans across AMER, working with all Regional Marketing Managers to deliver programs based on team priorities.
You will own assigned programs and tasks from setup through post-event reporting, using established playbooks, processes, and templates. Your manager will set priorities in partnership with the Regional Marketing Managers. You will be responsible for delivering accurate, high-quality work on time, asking for guidance when needed, and flagging risks early.
You will use AI and data tools daily to improve efficiency and inform your work, while remaining accountable for the accuracy and quality of everything you deliver.
What You'll Be Doing:
Execute programs across AMER.
Support all Regional Marketing Managers by delivering assigned events, campaigns and ABM activities using established playbooks, from setup through follow-up. Your manager will set priorities in partnership with the Regional Marketing Managers.
Manage program operations.
Build registration pages, emails, landing pages and campaign workflows in the team’s tools. Coordinate paid social execution, vendors and logistics as assigned.
Ensure quality before launch.
Review event setup, assets, emails and landing pages for accuracy, completeness and functionality before they go live.
Report on results.
Maintain accurate program data, track agreed metrics and prepare post-event and campaign reports using standard tools and templates.
Keep the team informed.
Maintain timelines and task status in Monday.com, and proactively communicate progress and changes.
Support budget operations.
Track program expenses, manage purchase orders and coordinate invoices with Finance.
Use AI and improve processes.
Apply AI and data tools daily to work more efficiently, validate outputs and share useful workflows and process improvements with the team.
Flag issues early.
Bring risks, blockers, unclear requirements and competing requests to your manager early so priorities and next steps can be resolved.
What you'll bring at this level:
Located in EST or CST
2+ years in field marketing, regional marketing or events
Strong organization and close attention to detail
Experience with, or fast ramp on, Splash, Zuddl, Salesforce and Monday.com
Comfort using AI and the judgment to validate its output
Clear written communication
Willingness to travel approximately 40%
Compensation & Rewards:
In the US, the OTE (On-Target Earnings) compensation range for this role is $88,000 - $95,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Los Angeles, CA or Remote
Workplace: onsite
About the Role
Spin.AI is looking for a creative, organized, and results-driven
Field Marketing Manager
to lead and execute field marketing initiatives across our portfolio of brands, including Spin.AI, Revyz, and DoControl.
In this role, you'll own the planning and execution of high-impact events and field marketing programs, including major cybersecurity conferences, industry summits, trade shows, executive roundtables, customer gatherings, and regional experiences. You'll work closely with Marketing, Sales, executive leadership, and external partners to create memorable experiences that strengthen relationships, build brand awareness, and contribute to measurable pipeline growth.
We're looking for someone who combines
strong event management expertise with a strategic, business-minded approach to field marketing
. You should be comfortable managing every aspect of an event, from initial planning and budgeting to onsite execution and post-event follow-up, while understanding how each initiative supports broader marketing and revenue objectives.
This is a role with real ownership and autonomy. We value people who bring fresh ideas, take initiative, work independently, and find smarter ways to get things done.
What You'll Do:
Run a full annual calendar of 35+ events across the US, EMEA, APAC, Canada, and LATAM, ranging from major flagship conferences and regional shows to community meetups, executive dinners, and partner sessions, while stretching the budget by running events remotely through local partners and vendors.
Own the planning, coordination, and execution of field marketing programs across Spin.AI, Revyz, and DoControl, including conferences, trade shows, industry summits, executive roundtables, regional events, and customer experiences.
Manage end-to-end event logistics, including venues, sponsorships, vendors, contracts, budgets, registration, booth design, collateral, promotional materials, and onsite execution.
Collaborate with Sales teams on target accounts, pre-event outreach, meeting scheduling, attendee engagement, and post-event follow-up.
Work with Marketing to align field marketing initiatives with integrated campaigns, messaging, promotional strategies, and broader GTM priorities.
Coordinate event marketing campaigns across email, social media, paid channels, partner communications, and other relevant platforms.
Build and maintain strong relationships with event organizers, industry partners, vendors, customers, and internal stakeholders.
Track event performance, including attendance, engagement, meetings generated, qualified opportunities, pipeline influence, and return on investment.
Manage event budgets, negotiate contracts, optimize spending, and identify opportunities to improve efficiency and effectiveness.
Identify new and creative opportunities to engage cybersecurity and technology audiences through meaningful, differentiated experiences.
Leverage AI tools and AI-driven workflows to streamline event planning, research, reporting, data analysis, vendor management, and operational processes.
Continuously evaluate event performance, gather feedback, and apply learnings to improve future programs.
Experience We're Looking For:
10+ years of professional experience, including 3–5+ years owning B2B events end to end, from strategy, budget, and vendor selection through onsite execution and post-event pipeline follow-up, ideally within cybersecurity, SaaS, or enterprise technology.
Hands-on experience setting up international events (EMEA, APAC, LATAM), including successfully running and supporting events remotely when you can’t be there in person, by working through local vendors, partners, and in-region teams across time zones.
Proven success with innovative, out-of-the-box approaches that drive outsized results from modest budgets. You know how to make a scrappy activation, a creative partnership, or a small, well-targeted event punch well above its weight, and you have the numbers to show it.
AI-first in how you work, not just AI-curious. You already use AI as a major multiplier on your own productivity, going well beyond chatting in a browser to building AI projects, custom workflows, and automations (e.g., Claude, Claude Cowork, ChatGPT) that handle research, planning, content, reporting, and follow-up. Be ready to walk us through how you’ve set it up.
Proven experience managing conferences, trade shows, executive events, roundtables, and other B2B field marketing initiatives from concept through execution.
Strong understanding of how field marketing supports brand awareness, customer engagement, sales enablement, demand generation, and pipeline development.
Experience collaborating closely with Sales teams, marketing leadership, executive stakeholders, and external partners.
Excellent organizational, project management, and multitasking skills, with the ability to manage multiple events, deadlines, and priorities simultaneously.
Experience managing event budgets, negotiating vendor contracts, coordinating logistics, and overseeing onsite execution.
Familiarity with CRM, marketing automation, event management, and project management platforms such as Salesforce, HubSpot, or similar tools.
Strong analytical skills and the ability to evaluate event performance, report on results, and make data-informed recommendations.
AI-native proficiency, with demonstrated experience using tools such as ChatGPT, Claude, Claude Cowork, and other AI-enabled platforms to improve productivity, research, analysis, and execution.
Excellent written and verbal communication skills, with strong attention to detail and the ability to build positive working relationships.
Comfortable working independently in a remote, fast-moving, collaborative environment.
Willingness to travel for conferences, events, and onsite execution, including occasional evenings and weekends as needed.
Cybersecurity experience is a plus, but a strong understanding of B2B technology marketing and the ability to learn quickly are equally valuable.
What Success Looks Like:
Success in this role means delivering exceptional events that contribute to meaningful business outcomes. You'll be responsible for building a field marketing program that strengthens our presence in the cybersecurity market, creates valuable customer and prospect experiences, and supports revenue growth.
We'll measure success through event execution and attendee experience, qualified meetings and opportunities generated, target-account engagement, event-sourced and influenced pipeline, budget efficiency, event ROI, and strong collaboration with Sales and Marketing.
Just as importantly, success means continuously improving how we operate: identifying better opportunities, streamlining processes, applying new technologies, and creating repeatable, scalable field marketing programs across our brands.
How We Work:
You have a startup mindset.
You're a self-starter who doesn't need someone telling you what to do throughout the day. You can take an objective, build a plan, coordinate the right people, and make it happen. You're resourceful, curious, organized, and a fast learner.
We trust your expertise.
We hire great people because we want their ideas, judgment, and experience – not because we want someone to simply execute instructions. If you see a better way to approach an event, improve a process, or create an opportunity, we genuinely want to hear it. You'll have the autonomy to make decisions, take ownership, and execute in the way you believe will deliver the strongest results.
You're collaborative and dynamic.
You'll work closely with Marketing, Sales, executive leadership, and external partners. You're comfortable working across teams, bringing new ideas to the table, and building strong relationships. You value feedback, communicate openly, and understand that the best results come from working together.
You move fast.
We're a fast-moving company in an even faster-moving industry. You know how to prioritize, solve problems, adapt to changes, and keep things moving. If something doesn't work, you learn from it, adjust, and try again.
You're a team player.
We care about the work we do and the people we do it with. You take pride in producing great work, celebrate team wins, support your colleagues, and genuinely enjoy collaborating with others.
You're adaptable.
Technology changes, priorities shift, and the cybersecurity landscape is constantly evolving. You're comfortable with change and excited by the opportunity to learn, grow, and improve.
You care about outcomes.
A successful event isn't just one that runs smoothly. It's one that creates value for our customers, prospects, partners, and business. You take pride in understanding the impact of your work and continuously finding ways to improve it.
And we genuinely enjoy working together.
Across Spin.AI, Revyz, and DoControl, we believe great work and a great life should go hand in hand. We respect work-life balance, trust people to manage their responsibilities, and value positive, healthy working relationships. We work hard, move quickly, and care deeply about results – but we also want people to enjoy the work they're doing and the life they're living while doing it. A positive attitude, mutual respect, and being someone others genuinely enjoy working with matter here.
What We Offer:
Unlimited PTO
Hybrid Office Model
Paid Holidays
Premium health, dental, vision, and life insurance, 100% covered by the company
401(k)
Employee Wellness Program
Why Spin.AI:
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Enterprise Account Executive will drive towards aggressive new customer and partner revenue goals, while growing our footprint in the Enterprise market.
This is a full-time, remote position and must be based out of Texas in the United States. Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value.
What You'll Do
Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
Build strategic relationships with partners in order to identify new opportunities and accelerate deal cycles.
Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.
Skills We're Looking For
8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.
In-depth familiarity with the modern data technology industry and key players.
You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
You thrive in an extremely fast-paced, ever changing work environment.
You’re able to keep up with a highly motivated team in a market that is growing extremely fast.
You are extremely organized.
You are able to juggle lots of things at once while not letting anything drop.
You are a strategic thinker.
You are able to see and communicate the big picture in an inspiring way.
You are a problem solver.
You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.
You are enthusiastic!
You exhibit passion and excitement for your work and you have a can-do attitude.
Previous experience with data integration, database, ETL, or business intelligence technologies is a plus, but not required
Please note that the base + uncapped commission compensation listed below does not include RSU value. This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$151,351
—
$189,189 USD
OTE (On Target Earning)
$302,702
—
$378,378 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs.
- Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership.
- Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment.
- Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels.
- Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge.
- Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency.
- Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful.
What you can expect:
- Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives.
- Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution.
- Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements.
- Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle.
- Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes.
- Present concise, recommendation-led updates in team meetings, company forums, and executive discussions.
- Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation.
USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Islamabad Capital Territory, Pakistan
Data Analyst – Customer Support
Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment,
attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities.
What You'll Own
Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables.
Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources.
Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio.
Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity.
Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities.
Assess human and AI support performance, considering case complexity, channel, and workload when comparing results.
Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams.
Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency.
Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations.
Maintain documentation of reporting logic, business definitions, assumptions, and known limitations.
Handle customer and business information responsibly and follow company data access policies.
Skills & Qualifications
Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately.
Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline.
Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree.
Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis.
Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently.
Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform.
Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation.
Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation.
Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons.
Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number.
Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines.
Ability to work independently with incomplete requirements while clarifying important assumptions.
Clear written and verbal communication skills.
Preferred Experience
Customer Support, customer experience, contact center, or ecommerce analytics.
Analysis of ticket-level, customer-level, order-level, or interaction-level data.
Familiarity with CRM or helpdesk platforms and support workflows.
Exposure to PostgreSQL, MongoDB, APIs, or JSON data.
Experience with cohort analysis, customer retention, refunds, returns, or chargebacks.
Experience improving slow queries or processing datasets that are too large for standard
spreadsheets.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Remote, Toronto
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are seeking a technical, creative, and entrepreneurial Enterprise Account Executive to drive MinIO’s next stage of growth in the Toronto, Canada region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
Drive New Business Acquisition
: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
Technical & Vision Selling
: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
Close Complex Deals
: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
Compete & Win Against Legacy Software
: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
Educate & Influence
: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
Quantify Value
: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
Partner-First Territory Strategy
: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
Cross-Functional Collaboration
: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
Forecasting & Planning
: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
Enterprise Sales Expertise
: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
Technical Acumen
: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
Partner-Led Approach
: History of building co-selling strategies with channel and alliance partners to scale market presence.
Vision & Thought Leadership
: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
Competitive Selling
: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
Startup Experience
: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
Challenger Mindset
: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
Network & Territory Expertise
: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
Communication & Influence
: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
Education
: BA/BS in computer science, engineering, business, or related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote (Canada); Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE CAPITAL MARKETS TEAM
Capital Markets is responsible for the company’s financial markets facing businesses including daily trading operations, opportunity identification and growing those business lines. As Wealthsimple’s interface to the markets we are ultimately responsible for the execution of all the firm’s orders both on behalf of our clients and the company’s own trading activities. In order to accomplish this we work closely with and partner with functions across the company.
ABOUT THE ROLE
As a Quantitative Trader at Wealthsimple, you’ll be conducting research and building models that describe how the markets behave, turn that research into algorithms and business insights to produce an edge for our clients and the company. You will also manage the daily trading operations of those systems. In this role you will have the opportunity to apply the theoretical, coming up with ideas, simulating to prove a thesis, validating with real world results and dynamically responding to changing conditions. We’re looking for self-starters who are excited about the prospect of building a new function, defining new tools and pipelines and ultimately owning the outcomes.
WHAT YOU'LL DO
- Build quantitative models that describe and predict how markets move; this will involve conducting research and understanding liquidity profiles, price movement and market microstructure.
- Model the characteristics of order flow, including flow toxicity, classification of activity, to inform and optimize routing, execution and risk decisions.
- Develop trading algorithms to programmatically decide how orders are generated and routed, and work alongside engineers to deploy those systems into production.
- Manage the daily trading operations of our algorithmic trading systems.
- Respond to changing market conditions to ensure algorithms are placing orders optimally.
- Design and maintain simulation frameworks to validate algorithm performance against historical data.
- Partner cross-functionally with engineering, data science, operations and product teams.
SKILLS YOU BRING
- 3+ years of experience in quantitative trading, quantitative research, algorithmic trading development, or a closely related capital markets role
- STEM degree from a leading institution
- Excellent Python scripting
- Solid foundation in statistics, probability, stochastic processes, and quantitative methods
- Understanding of Canadian equity market structure
- Familiarity with low-latency trading technologies and methodologies
- CIRO-registered as a trader is an asset
WHO YOU ARE
- You take ownership, and want to directly drive outcomes. You will come up with the ideas, prove those ideas out, get them implemented and be responsible for how they run day in and day out. Holding yourself accountable for the results.
- You are data driven and methodical. You are comfortable working with statistics and will follow the numbers, not force them to conform to a thesis.
- You like to understand the full system, if something does not align with your mental model you will ask questions and dig in.
- You have a passion for financial markets, including news-moving items, financial engineering, various assets, market microstructure and the technology that enables markets.
- You can communicate complex concepts clearly, and are adept at adjusting based on your audience.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
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