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Location: ikoyi, Nigeria About Renmoney: Renmoney is a leading Nigerian fintech company dedicated to transforming financial inclusion through innovative lending, savings, and banking solutions. Powered by cutting-edge technology and data-driven insights, we craft exceptional user experiences that empower millions of customers to achieve financial freedom. Role Overview : As a Senior Product Designer at Renmoney, you’ll spearhead the design strategy and execution for our digital financial products, including mobile apps, web platforms, and internal tools. Collaborating with Product Managers, Engineers, and key stakeholders, you’ll deliver intuitive, impactful designs that boost customer satisfaction, drive product adoption (e.g., achieving 20%+ growth in user engagement), and fuel business success. Key Responsibilities: Own the end-to-end user experience and interface design for Renmoney’s digital products and front-end channels delivering solutions that  increase user acquisition, engagement and retention Partner with Product Managers and Engineers to transform business goals into user-centric designs, consistently shipping  high-impact product features. Conduct user research, usability testing, and iterate based on insights to refine designs, targeting a 90%+ user satisfaction score. Create wireframes, interactive prototypes, and pixel-perfect visual designs using tools like Figma. Maintain and evolve our design system to ensure consistency across platforms. Advocate for design thinking and user-first principles across the organization. Mentor  junior designers, helping them grow into confident contributors. Requirements Bachelor’s degree or equivalent in Design, Human-Computer Interaction (HCI), or a related field. 5+ years of professional experience in product design or UX/UI, ideally in fintech, banking, or tech-driven industries. A robust portfolio showcasing digital/mobile design projects with measurable outcomes (e.g., improved conversion rates or user engagement). Proficiency with design tools like Figma, Adobe XD, or Sketch. Proven experience thriving in agile, cross-functional teams. Exceptional communication skills to articulate design rationale to diverse stakeholders. Skills & Competencies: Expertise in UX/UI principles, user research, and scalable design systems. Sharp eye for detail, paired with creative and analytical problem-solving. Ability to juggle user needs, business objectives, and technical feasibility with finesse. Strong leadership and mentorship skills to elevate team performance. Benefits Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits. Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools. Join a diverse, inclusive team where all voices are valued, and professional growth is a priority. Our Commitment: At Renmoney, we’re building a workplace that reflects the diversity of the communities we serve. We welcome applicants of all backgrounds and are committed to fostering an equitable, inclusive environment. If you’re passionate about designing digital experiences that transform lives, apply today!

Location: Belgrade; London; Berlin Workplace: Hybrid Perplexity is seeking an experienced Machine Learning Engineer to help build the next generation of advanced search technologies, with a focus on retrieval and ranking. Responsibilities - Relentlessly push search quality forward—through models, data, tools, or any other leverage available - Architect and build core components of our search platform and model stack - Train and evaluate retrieval, ranking and classification models, including LLMs - Deploy models - from boosting to LLMs - in a scalable and performant way - Build and optimize RAG pipelines for grounding and answer generation - Collaborate with Data, AI, Infrastructure and Product teams to ensure fast and high quality delivery Qualifications - Deep understanding of search and retrieval systems, including quality evaluation principles and metrics - Proven track record with large-scale search or recommender systems - Self-driven, with a strong sense of ownership and execution - Minimum of 5 years of working on search or recsys-related projects

Location: Belgrade; London; Berlin Workplace: Hybrid Perplexity is seeking an experienced Machine Learning Engineer to help build the next generation of advanced search technologies, with a focus on retrieval and ranking. Responsibilities - Relentlessly push search quality forward—through models, data, tools, or any other leverage available - Architect and build core components of our search platform and model stack - Train and evaluate retrieval, ranking and classification models, including LLMs - Deploy models - from boosting to LLMs - in a scalable and performant way - Build and optimize RAG pipelines for grounding and answer generation - Collaborate with Data, AI, Infrastructure and Product teams to ensure fast and high quality delivery Qualifications - Deep understanding of search and retrieval systems, including quality evaluation principles and metrics - Proven track record with large-scale search or recommender systems - Self-driven, with a strong sense of ownership and execution - Minimum of 5 years of working on search or recsys-related projects

Location: Berlin, Germany Our client is an all-in-one platform combining boutique fitness and advanced technology. Their platform helps their partners manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success. Since they launched in 2019, they have already achieved the following: Built a community of over 7 million users Finalized the biggest Series B this year (€30 million) Grown their team to more than 160 employees About Your Role Joining the Northern Europe team (France, Benelux & DACH) means stepping into a dynamic and mature market where our client already holds a strong presence. They are looking for curious, creative minds who can bring fresh ideas and solutions to take their success to the next level. As part of this team, you’ll be joining a young, dynamic network of sharp, driven professionals who are deeply committed to excellence, collaboration, and sustained growth. You’ll find a supportive environment that values both independent thinking and teamwork, pushing you to make a tangible impact on their journey as a leader in the region. One of the coolest aspects of being part of their team is the clear career progression and growth opportunities. As an SDR, you have the chance to advance through levels—from Junior SDR to Confirmed SDR, and then to Senior SDR—all within the span of a year. With each progression, you gain more responsibility, increase your influence, and have a direct impact on your bonus structure. After reaching Senior SDR, there are exciting opportunities to grow into roles like Junior AE or Team Leader SDR, putting you in the driver’s seat of your career journey. What Will Be Your Impact Prospect accounts and identify potential new revenue segments for your region by researching and analyzing market opportunities. Conduct targeted email outreach to engage prospects and spark interest in our client's solutions. Cold call potential clients to introduce your company and qualify leads based on their needs. Use LinkedIn and Instagram to connect with key decision-makers, starting conversations and driving interest. Communicate with their Sales and Operations Team to provide insights into market trends and developments. Report and manage all of your activities on their SalesLoft platform to organise your own Sales Pipeline. Leverage video and other media outreach methods to personalize communication and increase engagement with prospects. Requirements Have less than 3 years of experience in sales, customer service, or similar client-facing roles, ideally in a high-growth or startup environment. Possess native-level German and fluency in English. Experience in selling for a SaaS product would be ideal. Enjoy taking initiative and achieving results in a fast-paced environment. Thrive on challenges and are eager to develop your skills in a dynamic market. Can work independently while contributing to a strong team spirit and collaboration. Are organised, precise, and demonstrate excellent communication skills in both written and verbal forms. Have a creative mindset: creative people share ideas, suggest solutions, and are not afraid to innovate! Comfortable with digital tools and sales software (CRM, LinkedIn, Email platforms, etc.). Able to multitask and prioritize effectively, managing a high volume of outreach without compromising quality. Benefits What They Offer Their benefits package is thoughtfully crafted to ensure you feel valued, supported, and empowered. They also offer ample career growth opportunities through continuous learning, & mentorship. Plus, they are continuously enhancing their offerings. Attractive compensation package: Competitive base salary, performance-based bonuses, and equity options, aligning your success with the company’s growth! Career growth and development: Fast-track your career growth with personalized development and trainings. Diverse & global team: Work alongside a multicultural, international team that celebrates diversity and creativity. Work-Life harmony: Enjoy the flexibility of a hybrid model, with remote days to support your work-life balance. Say goodbye to homesickness: Work remotely from abroad for up to 3 weeks each year. Comprehensive health coverage: They have got you covered with fully-funded health insurance, so you can focus on what matters most. Paid sick days: Feel supported with paid sick leave, because your health and well-being come first. Exclusive fitness perks: Stay active with a specially negotiated gym plan, tailored for you. Team building & sports activities: Exciting team-building, after-work gatherings and sports initiatives designed to inspire and energize.

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions ASSISTANT TOUR MANAGER for COSTA CRUISES! The Assistant Tour Manager plays a key role in overseeing shore excursion operations. He/She will work closely with the Tour Manager to ensure top-notch excursion quality and guest satisfaction, all while adhering to company standards. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: You’ll oversee and boost sales, proposing innovative ideas to enhance revenue in line with company targets. You’ll keep shore excursion selections updated and be well-versed in the products to ensure guest satisfaction and meet revenue goals. You’ll manage guest queues, addressing any requests or inquiries promptly. You’ll join guests on tours, promoting upcoming ports and excursions, and assist with translations as needed to provide excellent service and engage all guests. You’ll handle accounts, complete reports, and organize tour tickets to support the Tour Manager. You’ll assist the Tour Manager in overseeing personnel duties, ensuring team members understand their tasks and targets, and providing training and suggestions per company procedures. You’ll oversee setting up all sales channels, including ITV, new totems, and interactive kiosks, ensuring they operate smoothly and efficiently. You’ll assist the Tour Manager in handling complaints, aiming to deliver quick and effective solutions that enhance guest satisfaction. You’ll supervise transfers, embarkation, and disembarkation processes, ensuring they are conducted safely and efficiently to assist guests Requirements: Minimum 19 years old You hold a Secondary school Diploma or, preferable, a degree in tourism or languages You have a proven track in Sales or Tour Operator You have previous onboard experience in the same role (mandatory on the same position) You bring experience in staff management and supervision You master English and Italian language, and you speak fluently a third language among French, German, Spanish, Portuguese, Chinese Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: January 6, 2025 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a Product Designer to create intuitive, high-quality experiences for users discovering market opportunities, analysing assets, and trading across Web3 products. You will work closely with Product, Engineering, Content, and other design teams to solve complex problems in a fast-moving environment. Crypto experience is a plus, but strong design thinking, product judgment, and the ability to learn quickly are more important. Depending on team needs and your interests, your work may focus on: OKX Wallet — shaping a leading self-custody wallet experience and making asset management, dApp discovery, swaps, and cross-chain interactions seamless, intuitive, and trustworthy. OKX.AI — exploring the frontier of AI and Web3 by building an onchain Agent marketplace where Agents can discover work, collaborate, transact, and build reputation, with the ambition of enabling one person and one Agent to build a million-dollar company. X Layer — growing OKX’s Layer 2 ecosystem by designing DeFi products and new onchain experiences that attract users, builders, and liquidity. DEX Market — helping customers discover and understand opportunities across onchain markets, including emerging tokens, memes, and real-world assets. Onchain Trading — creating fast, intuitive, and trustworthy trading experiences across market discovery, execution, and position management. Growth — improving acquisition, activation, engagement, retention, and cross-product discovery through growth campaigns and ecosystem features such as Boost and Outcomes. What You’ll Be Doing Own the end-to-end design process, from problem definition and user flows to high-fidelity UI, prototypes, and final delivery. Turn complex product and business requirements into clear, intuitive user experiences. Work closely with Product and Engineering to evaluate trade-offs and make well-reasoned design decisions. Use research, data, user feedback, and product context to validate and improve solutions. Contribute to product discussions by identifying underlying user problems, challenging assumptions, and proposing better approaches. Maintain a high standard of design quality while working effectively under tight timelines and changing priorities. Design for a global user base across different markets, languages, and levels of Web3 experience. What We Look For In You 5+ years of experience in Product Design Strong design thinking and problem-solving ability, with a portfolio that clearly demonstrates how you frame problems, explore options, make decisions, and measure outcomes. Ability to remain structured and make sound design decisions in complex, ambiguous, and high-pressure situations. Proficiency with AI tools and the ability to apply them effectively throughout the design process, from research and ideation to prototyping, validation, and delivery. Strong ownership, self-motivation, and the ability to adapt quickly in a fast-changing environment. Clear communication skills and the ability to explain and defend design decisions in both English and Chinese. Experience collaborating effectively with Product Managers, Engineers, and other designers. Curiosity, ambition, and a genuine interest in staying current with developments in crypto, AI, and the wider design industry. Nice to Haves Experience designing crypto, fintech, investment, trading, wallet, or other data-intensive products. Familiarity with Web3 wallets, DApps, meme trading, token discovery, swaps, or on-chain products. Strong UI and visual design craft, with close attention to interaction details and overall product quality. Strong product sense and the ability to connect individual features with broader product goals and user journeys. Experience designing and shipping products for a global audience. Experience conducting user research, usability testing, or data-informed design validation. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-EW1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Tashkent, Uzbekistan; Almaty, Kazakhstan; Bishkek, Kyrgyzstan; Tbilisi, Georgia; Erevan, Armenia; Moscow, Russia; Minsk, Belarus Workplace: on-site About TechBiz Global TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully. With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset. Key Responsibilities: New Product Development for MSE Clients Conduct comprehensive market analysis to identify client needs and competitive trends. Design and launch new products that align with client requirements and comply with regulatory standards. Collaborate with cross-functional teams to ensure seamless integration of new products into existing banking processes. Driving Sales of MSE Products Analyze data to optimize sales processes and increase efficiency. Develop and execute promotional campaigns and special offers to boost product sales. Establish and nurture partnerships with agents to expand market reach. Design loyalty programs tailored for MSE clients. Implement innovative marketing strategies to attract new clients. Utilize technology to streamline processes, such as online applications, to enhance client experience. Developing Online Channels Create and execute a strategy for launching and expanding a mobile app tailored for MSE clients. Coordinate with IT and business teams to ensure a smooth, successful launch of the app. Enhancing Profitability of MSE Products Assess the profitability of various products and make recommendations for improvement. Establish competitive interest rates, fees, and terms to attract and retain clients. Develop supplementary services and products that increase revenue potential. Strategic Leadership in MSE Business Growth Develop a strategic plan to drive growth within the MSE segment. Define and monitor key performance indicators (KPIs) to measure and manage success. Lead regular team meetings to review performance, address challenges, and refine strategies as needed. Proven track record in developing products and driving growth within the micro and small business banking sector. Strong leadership abilities with experience in managing cross-functional teams and projects. Proficiency in data analysis, strategic planning, and market assessment. Experience with digital transformation initiatives, such as launching online channels or mobile applications. A results-driven approach with excellent communication skills to engage stakeholders and foster partnerships. Why Join Our Client’s Company? This is a unique opportunity to lead a critical area of our bank’s business, make a measurable impact, and work within an innovative and dynamic environment. We offer competitive benefits, growth opportunities, and a collaborative culture that values initiative and creativity.

Location: Kyiv Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем.Ми шукаємо нового гравця до відділу Systems,  який буде працювати над створенням та покращенням вбудованого програмного забезпечення для пристроїв Ajax. Підрозділ System відповідає за створення та розвиток програмної екосистеми Ajax. Команда розробляє та підтримує OS Malevich і Video Management System, будує масштабовану cloud-інфраструктуру та створює клієнтські застосунки для різних платформ, забезпечуючи узгоджену роботу всіх компонентів системи. У роботі використовуються Java, Kotlin, Swift, C, C++, Python. До складу входять embedded, cloud, mobile та desktop інженери, які забезпечують функціонування єдиної цифрової платформ Вимоги: досвід C++ 5 років (C++11/C++14); знання linux системи, знання bash, розуміння принципів роботи ядра linux; хороший досвід роботи з boost, зокрема boost.asio ; добре розуміти принципи роботи процесів, потоків та асинхронної обробки; вміти та писати модульні/інтеграційні тести (культура застосування TDD буде плюсом); вільне володіння git, cmake, gdb; практичний досвід проектування та розробки великих систем. Буде плюсом: досвід роботи з embedded системами та системами з обмеженими обчислювальними ресурсами; досвід роботи з потоковим відео; експертний рівень у роботі з протоколами передачі сигналів та потокової передачі даних (RTSP); детальне знання та розуміння протоколу та стеку RTP/RTCP; знання та розуміння внутрішнього пристрою форматів відеокодеків HEVC, H.264 ; досвід роботи з GRPC/web sockets, WebRTC, GST, LiveMedia, Video codecs/playback; досвід роботи з форматами упаковки мультимедіа, такими як HLS, DASH, а також із шифруванням; досвід роботи з критично важливими відео додатками та стандартами; вільне орієнтування в опенсорсних бібліотеках, від ffmpeg до OpenCV; практичний досвід використання та інтеграції з відповідними технологіями з відкритим вихідним кодом; досвід реалізації конвеєра обробки відео для мультимедійних програм (відтворення, запис, перекодування, потокова передача). Обов'язки: підтримка хорошої технічної культури з тестами та CD; спільно з командою продовжувати роботу над новим продуктом із використанням відеокамер для завдань безпеки у поєднанні з традиційними охоронними датчиками; розвивати інженерні практики та підвищувати якість коду; брати участь в обговоренні нової функціональності продукту та відповідати за розвиток продукту як частини системи. Що ви отримаєте: можливість пропонувати та реалізовувати власні ідеї, які впливають на продукт та його масове виробництво; місце у стрімко зростаючій компанії з вмотивованою професійною командою; конкурентну заробітну плату; медичне страхування; корпоративні заняття з англійської мови; можливість взяти участь у внутрішньому проєкті бета-тестування систем безпеки Ajax; знижки від компаній-партнерів; знижки на продукти компанії. Ajax Systems — це українська історія успіху, яка виросла в глобальний продукт. Пристроям Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? The Research, Analytics & Data Science (RAD) team at Fin use data and insights to drive evidence based decision-making. We're a team of data scientists and product researchers who use data — both big and small — to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers. If you get really excited about asking the right questions, exploring patterns in data and surfacing actionable insights that drive strategic decisions, then this role is for you. Data Scientists in RAD partner with teams across R&D to help Fin make sense of our users, our products and our business, using metrics and data. This role will enable you to drive key data projects that directly impact our customers and millions of end users who communicate via our messaging platform daily. What will I be doing? You’ll partner with product teams to help them identify important questions and answer those questions with data You’ll work closely with product managers, designers and engineers to develop key product success metrics, to set targets, to measure results and outcomes, and to size opportunities You’ll design, build and update end-to-end data pipelines, working closely with stakeholders to drive the collection of new data and the refinement of existing data sources and tables. You’ll partner closely with product researchers to build a holistic understanding of our customers, our products and our business. You’ll influence our product roadmap and product strategy through experimentation, exploratory analysis and quantitative research You’ll build and automate actionable models and dashboards You’ll craft data stories and share your findings and recommendations across R&D and the broader company You’ll drive and shape core RAD foundations and help us improve how the RAD org operates What skills do I need? 5 + years experience working with data to solve problems and drive evidence-based decisions Excellent SQL skills and experience of  applying analytical and statistical approaches to problem solving Proven track record of initiating and delivering actionable analysis and insights that drives tangible impact with minimal supervision Excellent communication skills (technical and non-technical) and a focus on driving impact Strong growth mindset and sense of ownership. Innate passion and curiosity Experience with a scientific computing language (such as R or Python) Bonus skills & attributes Experience with BI/Visualization tools like Tableau, Superset and Looker Experience with data modeling and ETL pipelines Experience working with product teams Experience leveraging AI tools to boost efficiency and creativity across the data science workflow — from ideation and coding to analysis and communication #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with law firms and other large enterprise clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work. WHAT YOU'LL DO - Develop and manage a named account list and be responsible for the full sales cycle from prospecting to contracting to onboarding, launching, and growing new users.  - Achieve and exceed revenue targets and other key sales metrics. - Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals. - Build strong, long-term relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs. - Conduct product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients. - Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts. - Travel may be required from time to time, including visits to customer office locations and company offices. WHAT YOU HAVE - Proven track record of selling complex software solutions to enterprise clients, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.  - Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences. - Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.  - Excited about prospecting, and capable of independently leading a sales cycle from start to finish.  - Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals. - Energized by contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-RC1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia   At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.   CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.   In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.   What Success Looks Like In 3 months ·  Complete Arcadia Core Platform certification and onboarding requirements ·  Successfully onboard to all customers in assigned portfolio ·  Coordinate with internal teams to create and execute against project timelines ·  Communicate project status updates to customer leadership ·  Provide support to assigned customer accounts with oversight ·  Know each assigned customers’ scope of work and overarching Arcadia use cases ·  Drive issue resolution through coordination with internal teams ·  Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance ·  Have a strong understanding of Arcadia’s security protocols and processes ·  Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication     In 6 months ·  Act as the primary CSM on assigned customer accounts with minimal oversight ·  Manage day to day operations of each customer ·  Train customers on the base platform and be able to tailor the training to customers’ needs ·  Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level ·  Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia ·  Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives ·  Assist in leading and executing planning and adoption workshops with customers  ·  Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans ·  Understand and translate issue impact relative to customers’ business needs ·  Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications ·  Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management ·  Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks ·  Assist management in designing and executing a contract renewal strategy for an applicable customer    In 12 months ·  Manage several customer accounts independently ·  Train customers across Arcadia product suite ·  Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case ·  Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings ·  Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers ·  Work with product and engineering teams to relay customer feedback on feature improvements. ·  Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers What You'll Be Doing Serving as the primary day-to-day point of contact for customers live on the Arcadia platform Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption. Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption Acting as the translator between internal and external teams regarding complex technical concepts and business needs Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers Leveraging tools such as Jira, Confluence, Smartsheet, and SQL What You'll Bring Years related work experience; Customer Success Manager: 5+ Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience Experience working in technology or healthcare, preferably on the vendor side Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly Experience communicating with a wide range of audiences (tech, business, clinical, executive) Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc. Regularly learn new skills, make timely decisions, and adapt well to change Strong analytical, quantitative, problem solving and organizations skills Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines Thrive as a self-starter with the curiosity and tenacity to learn complex concepts Exceptional ability to complete committed follow-ups and tasks Ability to travel approximately 30%. Would Love for You to Have Multiple years in IT support or relevant experience. Healthcare industry experience is a plus Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders. Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus What You'll Get Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Great benefits like flextime time off Be a member of the Arcadian and Barkadian Community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.