Location: Flexible
Workplace: Remote
Job Title: Deputy Head of Compliance
Department: Compliance
Reports to: Head of Global Compliance
Location: Flexible
About Codex
Codex is a fast-growing stablecoin payments company, building the infrastructure for cross-border payments that move money faster, cheaper, and more transparently than the legacy financial system. We’re backed by Pantera, Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, and demand keeps outpacing what we’ve built so far.
We’re a small team solving hard problems at the intersection of crypto and global payments, and the people who join now don’t just ride that growth, they build and scale it with us. You’ll own real problems, work directly with the founders, and shape how Codex grows from here.
The Role
We are rapidly expanding our cross-border payments capability, and the compliance programme behind it needs an action-oriented, dedicated leader. You’ll own it: the payments compliance frameworks, and the risk decisions on the B2B clients and partners we onboard. You’ll also own transaction monitoring and investigations across fiat and on-chain flows, deciding how we monitor and what gets escalated.
You’ll work directly with our Head of Global Compliance, who leads our global compliance programmes. This is a hands-on role – you’ll write the frameworks, work cases yourself, and deal with regulators and financial partners directly, while building a Compliance Operations team.
Responsibilities
Payments Flows & Partners
- Review the flow of funds for new corridors, products and payment partners, and set the compliance conditions before launch
- Own compliance oversight of third-party payment models, including outsourced KYB, partner-level controls and ongoing monitoring of partner performance
- Apply Travel Rule requirements and counterparty VASP due diligence to stablecoin transfers
Compliance Frameworks & Controls
- Build and own the compliance framework for B2B cross-border payments, covering payouts, collections and stablecoin on- and off-ramps
- Write and maintain the AML/CFT, sanctions, KYB and transaction monitoring policies that govern those flows, calibrated to our risk profile and to local requirements in each corridor
- Own the corridor- and jurisdiction-level risk assessments, including the risks specific to each payment rail, partner and flow of funds, and support the firm-wide assessment
- Set the compliance requirements for new products and client segments before they go live
- Support licence applications and regulator engagement for the markets we expand into
Transaction Monitoring & Investigations
- Own the transaction monitoring framework across fiat and on-chain flows: scenarios, thresholds, alert logic and coverage against our risk assessment and designed to capture risks across third-party payment flows
- Tune rules using data. Measure false positives, identify gaps, and adjust so that alert quality improves as volume grows
- Review and decide on escalated alerts. Raise requests for information, and decide whether to close, escalate or convert a case to a suspicious activity report
- Write and file suspicious activity reports to a high standard and keep case files audit-ready
- Work with Engineering and Product to specify monitoring requirements and automation, so that more first-line review can be automated over time
Client & Partner Risk
- Make risk determinations on complex B2B clients and financial partners, including opaque structures, high-risk jurisdictions and sensitive industries
- Review and sign off on higher-risk onboardings, and handle escalations from the Compliance Operations team
- Support responses to due diligence requests and RFIs from financial partners, banks and regulators
Team & Governance
- Set investigation standards, SLAs and quality checks for the Compliance Operations team, and coach junior analysts
- Produce management information on alerts, ageing, SAR conversion, EDD pipeline and review backlog for leadership
What We’re Looking For
- 8+ years in financial crime compliance, including at least 5 years in B2B cross-border payments compliance, such as payouts, collections or correspondent banking
- Background at a reputable fintech or payments company
- Working knowledge of payment rails and flow of funds (SWIFT, SEPA, local schemes) and the risks each creates
- Experience working on licence applications and writing compliance frameworks in at least one of the US, LatAm, APAC or Africa, and ideally in more than one
- Experience designing, tuning and governing transaction monitoring rules, not only working alerts
- Experience writing and filing suspicious activity reports, and handling regulator or bank partner scrutiny
- Sound judgement: you can make a defensible risk call on incomplete information and explain it clearly to the business and to regulators
- A do-er: you have personally written policies, worked cases and handled regulator queries, not just advised or supervised
- Comfortable with data: you can interrogate transaction data yourself and work with Engineering on requirements
Nice to Have
- Direct experience with MSB, money transmitter or e-money licensing
- Experience with digital assets, stablecoins or VASP regimes, including on-chain monitoring and Travel Rule
- Experience setting up a compliance or monitoring function at a scale-up
- Prior experience as a deputy MLRO or in an MLRO-adjacent role
Location: -, Remote/Ukraine
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We’re looking for a
Senior Database Administrator
to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business.
Key Responsibilities:
Design, construct, install, and maintain large relational databases.
Maintain the integrity and security of the database, including backups and recovery procedures.
Implement and manage disaster recovery and failover systems.
Monitor database performance, implement changes, and apply new patches and versions when required.
Optimize queries for performance.
Collaborate with development teams to optimize database usage.
Set up and maintain database replication, clustering, mirroring, and other high availability strategies.
Use and understand tools like PgBouncer and modern monitoring systems.
Stay up to date with the latest database technologies and best practices.
What you’ll bring:
Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning.
Ability to write and optimize complex SQL queries.
Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR).
Strong understanding of database design, documentation, and development best practices.
Experience with ClickHouse is a plus.
Working knowledge of scripting/programming languages such as Bash, Python, or Go.
Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus).
Experience migrating large databases across cloud platforms.
Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm.
Experience with real-time data streaming technologies such as Debezium or Flink.
Relevant certifications or formal training in database management are a plus.
Strong problem-solving skills and excellent communication abilities.
Professional proficiency in English (B2 level or higher).
What we offer:
Full-time B2B contract
Fully remote setup
Up to 20% tax allowance
22 paid leave days annually
Stock options (ESOP) in a fast-scaling, pre-IPO company
Flexi benefits you can use for wellness, travel, or learning
Work alongside a high-performing, international engineering team in a global fintech unicorn
Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.
Responsibilities:
— Control project costs and construction budgets
— Analyse variances in forecasted profits and expenses
— Allocate costs by categories
— Gather, validate, and include data in project cost reports
— Maintain records of changes in project scope/contracts
— Prepare cash outflow and other financial projections
— Document construction progress and assist in resolving issues/conflicts
— Coordinate with Project Managers on cost control and reporting
— Ensure accurate coding and posting of project control information
— Work closely with the accounting department to align financial reports
— Verify invoices from contractors, subcontractors, and suppliers
— Process and control payment schedules and approval procedures
— Communicate with project stakeholders
Requirements:
— Bachelor’s degree in Finance, Engineering, QS, or a related field
— Construction industry experience is a must
— Minimum 1 year of experience in cost control, accounting, or similar roles
— Strong Microsoft Office skills, especially Excel
— Ability to manage multiple priorities on-site
— English level B2 or higher
To apply, send your CV to hr_cyprus@inex-group.com or via Telegram: @InexHr https://t.me/InexHr with Cost Controller in the subject line.
Paphos
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Responsibilities:
— Manage product development with a focus on B2C products.
— Collaborate effectively with cross-functional teams.
— Analyze metrics and make data-informed decisions.
— Prioritize competing demands and solve problems efficiently.
— Adapt to diverse international markets with cultural sensitivity.
— Utilize generative AI responsibly to improve workflow efficiency, cost, and quality while maintaining human oversight.
Requirements:
— At least 2 years of product management experience, preferably in B2C products.
— Excellent communication and collaboration skills.
— Data-driven mindset with strong analytical abilities.
— Strong problem-solving skills and ability to prioritize.
— Adaptability and cultural sensitivity.
— Experience with payment flows and optimizations is a plus.
— Responsible use of generative AI.
Benefits:
— Full-time remote position based in India.
— Competitive annual compensation of ₹4,408,400 INR.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11644 Healthcare Sales & Patient Engagement Specialist
Independent Contractor – CPT-11644 Healthcare Sales & Patient Engagement Specialist Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are looking for a Sleep Care Advisor to engage prospective patients and help convert their interest into action.
This is primarily a sales role with a customer service component. You will communicate with prospective patients who have expressed interest in sleep apnea testing or treatment and guide them toward the appropriate next step, such as purchasing a diagnostic home sleep test or submitting an existing sleep study for medical review.
The role is fast-paced and conversion-driven. You will manage a high volume of leads through phone, email, and SMS while providing a positive patient experience. The team handles approximately 3,500–4,000 patient leads per month, making consistent follow-up, organization, urgency, and strong sales skills essential.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Sales and Lead Conversion
Engage inbound leads through phone, email, and SMS.
Convert prospective patients into completed sleep test purchases or submissions of existing sleep study results.
Communicate the value of Daybreak’s sleep testing and treatment pathway.
Address questions and objections and motivate patients to take the appropriate next step.
Execute consistent outreach and follow-up strategies to minimize lead drop-off.
Work toward established conversion goals and key performance indicators.
Pipeline Management
Manage a high volume of patient leads and interactions in Salesforce.
Prioritize outreach based on lead status, engagement, and likelihood of conversion.
Consistently follow up with unresponsive leads to recover potential opportunities.
Maintain accurate documentation while balancing productivity and patient experience.
Performance Management
Track outreach activity, lead engagement, conversion rates, completion rates, and other performance metrics.
Review results and adjust outreach strategies to improve performance.
Take ownership of individual results and continuously improve based on feedback.
Patient Engagement
Build trust with prospective patients through clear, empathetic, and confident communication.
Guide patients through the steps required to move forward with their care.
Identify barriers preventing patients from progressing and help resolve them.
Escalate clinical or operational questions to the appropriate teams when necessary.
Collaboration and Process Improvement
Collaborate with Clinical, Customer Experience, Marketing, and other internal teams to improve messaging, workflows, and conversion strategies.
Maintain accurate patient and lead information in CRM and patient management systems.
Share insights from patient conversations to help improve the overall patient journey and sales funnel.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
2+ years of experience in sales, lead generation, customer engagement, or another performance-driven role.
Strong sales mindset with a focus on targets, conversions, and measurable results.\
Confident communicating and selling through phone, email, and SMS.
Strong ability to build rapport, communicate value, handle objections, and encourage prospects to take action.
Persistent and comfortable conducting multiple follow-ups with leads.
Able to manage a high-volume pipeline in a fast-paced environment.
Highly organized with strong attention to follow-up and documentation.
Comfortable receiving feedback and being accountable for performance goals.
Comfortable using CRM and patient management systems.
Salesforce experience is a plus.
Healthcare, inside sales, or direct-to-consumer sales experience is a plus.
Bachelor’s degree preferred; equivalent professional experience will also be considered.
Ideal Candidate
The ideal candidate is sales-minded, persuasive, persistent, organized, and results-driven. They are comfortable working toward conversion targets, managing a large volume of leads, handling objections, and following up consistently while maintaining an empathetic and patient-focused approach.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Patient Management Systems
Salesforce
Phone and VoIP Communication Platforms
Email and SMS Communication Tools
Microsoft Office
Microsoft Teams
AI-Assisted Productivity Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday–Friday, Tuesday- Saturday, or Wednesday-Sunday
Daily Working Time:
Candidates must be available for one of the following schedules:
Monday-Friday, 9:00 AM-6:00 PM PT
Tuesday-Saturday, 9:00 AM-6:00 PM PT
Wednesday-Sunday, 9:00 AM-6:00 PM PT
Availability Requirements:
Candidates must be available to work a fixed U.S. Pacific schedule, including potential weekend shifts, based on business needs.
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week/VA
Daily Working Time:
Candidates must be available for one of the following schedules:
Monday-Friday, 9:00 AM-6:00 PM PT
Tuesday-Saturday, 9:00 AM-6:00 PM PT
Wednesday-Sunday, 9:00 AM-6:00 PM PT
Scheduled Working Days: Monday–Friday, Tuesday- Saturday, or Wednesday-Sunday
REPORTING TO/POC: To Be Determined
Number of VAs: 2
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: ES - Barcelona, Spain
Scopely is looking for a talented
Senior Motion Designer
to join our Marketing Creative Services team, Flamed, in our
Barcelona office
, working on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day, whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are Flamed, the in-house creative agency, an international multidisciplinary team. We produce thousands of creatives each year to support the global marketing needs of all Scopely games. This role will involve supporting multiple titles across our portfolio, depending on business needs, including
Pokémon GO
,
Monster Hunter Now
, and
Pikmin Bloom
.
What you will do:
Own and deliver high-quality motion design projects, translating creative briefs into strong visual solutions, from art direction through to final delivery.
Help build impactful brand identities for our games and drive top-performing results in collaboration with other creative teams. Stay up to date with current pop culture trends (e.g., social media, design, film, TV).
Participate in brainstorming sessions, ideate, and create storyboards and/or animatics to communicate concepts ahead of production.
Work with strong attention to detail in a collaborative, feedback-driven environment.
What you will need:
5+ years of experience in motion graphic design within advertising or entertainment marketing.
A strong demo reel showcasing expert-level motion design and animation.
Proficiency in industry-standard tools, including
After Effects
,
Cinema 4D
,
Octane Render
,
Premiere
and
Photoshop
.
Experience with video editing, color grading, and sound design.
Strong art direction skills, storytelling ability, and a keen visual sense.
A collaborative mindset and a passion for creative excellence.
Passion for mobile games.
Excellent communication skills in English.
Bonus Point:
Hands-on experience using
Unreal Engine
to produce cinematic-quality renders.
Additional knowledge with
Unity
is a plus.
Strong understanding of Social Media, Performance Marketing, and User Acquisition creatives.
A proactive interest in AI-assisted design tools and their creative applications.
*To be considered for this role, please submit your CV and showreel with your application. A showreel is an essential requirement, and if available, you may also include a portfolio.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11699
Inbound Customer Service & Rental Booking Virtual Assistant
Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration.
The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders.
All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot.
The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inbound Customer Service
Answer forwarded incoming business calls during scheduled coverage hours
Identify whether the caller is a prospective or existing customer
Respond professionally to routine rental questions
Gather caller details, requested services, and relevant order information
Direct unusual requests or unresolved questions to management
Answer inbound calls live whenever possible
Respond to missed calls, voicemails, and new inquiries within one hour during working hours
Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures
Collect the caller’s name, email address, and contact number.
Gather customer details before escalating service issues.
Handle urgent equipment concerns, including refrigerated equipment breakdowns.
Provide status updates without promising specific repair timelines or compensation.
Rental Inquiries & Order Support
Provide approved storage container rental pricing
Communicate available delivery and pickup information based on company-provided schedules
Assist with new rental inquiries and existing customer orders
Record service requests and confirm necessary details
Relay booking and customer information to the appropriate internal contact
Provide approved pricing and collect all required information for rental and service requests
Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff
Coordinate delivery and pickup scheduling once approved
Confirm equipment placement and special delivery instructions.
Verify site access restrictions, gate requirements, and receiving hours.
Collect and record PO numbers for rental orders.
Confirm order details with customers before processing.
Send order confirmations to customers by email.
Administrative & Scheduling Support
Maintain organized customer and call records
Track incoming inquiries, outstanding requests, and follow-ups
Update scheduling or order information using approved systems
Assist with basic administrative work during quieter periods
Maintain accurate notes for unresolved customer matters
Follow established call-handling and escalation procedures
Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot
Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot
Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot
Work through outstanding follow-ups and open HubSpot tasks during quieter periods
Monitor and update customer records to ensure accurate tracking and continuity of service
Record equipment issues, customer concerns, and requested response times.
Document complete order and service details for proper handoff to the appropriate team.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous inbound customer service or phone support experience required
Excellent spoken English required
Experience handling customer inquiries and booking requests strongly preferred
Strong attention to detail and organizational skills required
Experience with appointment scheduling or order entry preferred
Administrative support experience preferred
Equipment rental or related service-industry experience is a plus
HubSpot proficiency required or strongly preferred
Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred
IDEAL CANDIDATE PROFILE
Friendly, confident, and professional over the phone
Clear English speaker with strong listening skills
Comfortable explaining standard pricing and availability information
Organized and accurate with customer details
Dependable and punctual during scheduled shifts
Able to follow procedures while handling routine questions naturally
Willing to learn the company's products and rental processes
Highly organized and capable of managing multiple customer follow-ups simultaneously
Comfortable working within a CRM-driven workflow
Proactive in maintaining accurate records, task ownership, and follow-through
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
VoIP Business Phone / Call Forwarding Platform
HubSpot CRM
Client's Order / Rental Tracking System
Calendar & Scheduling Tools
Microsoft Excel / Google Sheets
Email & Communication Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM–5:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9:00 AM–5:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Responsibilities:
— Own the technical backlog including enablers, architectural runway items, non-functional requirements, technical debt, platform and API features.
— Validate and compose the backlog for each team served; keep it refined and ready for upcoming sprints.
— Prepare sprints including Definition of Ready, sprint scope proposal, and sprint goal; validate scope against capacity and dependencies.
— Manage delivery of the backlog by tracking plan versus actual for backlog, sprints, and releases; identify deviations early and coordinate corrective actions.
— Clarify technical questions during refinement and sprints; route design questions to the architect.
— Communicate and align architecture decisions with the architect; initiate Architecture Decision Records (ADRs) for approval.
— Participate in integration specifications including requirements input, clarification, review, and sign-off.
— Translate architecture decisions and ADRs into backlog items with measurable acceptance criteria.
— Act as product owner for APIs consumed by other teams, managing API roadmap, versioning, deprecation policy, and consumer onboarding.
— Balance business and technical capacity with the Product Owner; justify technical items by risk, cost of delay, and quality attributes.
— Collect non-functional requirements (NFR) input from business constraints and SLAs; convert architect's target values into backlog items.
— Track and prioritize technical debt based on impact on delivery speed, incidents, and compliance.
— Define acceptance criteria for technical stories and enablers and accept them.
— Prepare enablers for Program Increment (PI) Planning including decomposition, sizing input, and dependency mapping.
— Coordinate cross-team technical dependencies with Release Train Engineer (RTE) and other teams.
— Align architectural runway with Solution Architect and enterprise architecture governance.
— Plan security, CI/CD, and observability work into the backlog with InfoSec and DevOps/platform teams.
— Maintain backlog, decisions, and specifications in Jira and Confluence.
— Measure technical health using flow metrics, defect trends, technical debt ratio, and Service Level Objective (SLO) compliance.
— Communicate technical priorities and trade-offs to business and technical stakeholders.
— Operate within SAFe on a PI planning horizon.
— Contribute reusable artefacts such as enabler templates, NFR checklists, and API lifecycle guidelines.
— Mentor Product Owners and analysts on technical backlog practices.
Requirements:
— 5+ years in software engineering, systems analysis, or architecture, including 2+ years as Technical Product Owner or Product Owner of platform, API, or integration products.
— Senior level with client-facing skills.
— Experience in banking or financial services domain is a strong plus.
— Hands-on understanding of distributed systems including REST API design and versioning, message brokers, and event-driven integration.
— Proficiency in backlog management including enablers and technical stories with acceptance criteria, prioritization techniques such as WSJF and cost of delay.
— Delivery management skills including sprint preparation, release planning, and plan vs. actual tracking in Jira.
— Ability to read and challenge solution architecture including monolith, modular monolith, and microservices.
— Knowledge of non-functional requirements, quality attributes, and SLO/SLA definitions.
— Technical debt management practices.
— Experience with Agile and SAFe frameworks and backlog management in Jira and Confluence.
— English proficiency at B2+ level.
Preferred Qualifications:
— Finance or banking business domain experience, integrations with core banking systems.
— SAFe certification.
— Familiarity with OpenAPI, API management platforms, and contract testing.
— Awareness of Kubernetes, Kafka or RabbitMQ, and CI/CD pipelines.
— Experience with regulated domains and compliance such as GDPR and PCI DSS.
— Ability to conduct case-based sessions to decompose business initiatives into enablers and technical stories with acceptance criteria.
— Skills in preparing clarification questions on technical scope for clients and driving them to closure.
— Supporting Solution Architects and engineers during estimation and optimization sessions.
— Participation in discovery sessions and workshops with client stakeholders.
Benefits:
— Opportunities for professional self-realization and growth.
— Friendly team environment.
— 25 days of paid vacation.
— Medical insurance and full payment for sick leave.
— Professional training and certification at company expense.
— Foreign language courses and other corporate programs.
— Various corporate events.
— Bonuses for weddings or childbirth.
— Possibility of remote work from any location.
Location: Copenhagen
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants’ needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Danish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Austria; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Latvian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain high-quality standards across assigned tasks.
Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global.
Follow project-specific instructions, workflows, and quality standards.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials.
In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials.
Must-Have Criteria
Education and Professional Experience
Applicants must meet at least one of the following criteria:
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or
A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or
A minimum of five years of full-time professional translation experience.
Relevant Translation Experience
At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD).
Proven experience translating medical documentation in the relevant fields.
Experience limited to patent translation will not be considered sufficient.
Ability to perform both Translation and Copy Edit tasks.
Technical Skills
Mandatory: Experience with memoQ, version 12.5 or higher.
A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global.
Familiarity with Microsoft Word and document editing workflows.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field.
Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization.
Experience with ISO standards and quality-controlled translation workflows.
Project Details
Language Pair: English (US) into Latvian.
Service Line: Life Sciences – Medical Devices.
Task Types: Translation and Copy Edit.
Expected Capacity: Ongoing weekly availability.
Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order.
If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO).
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Helsinki
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
About the Role
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants needs to create our own path
What You’ll Need
You are a natural relationship builder with a passion for hospitality industry:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 1 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Finnish
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Responsibilities:
Incident Management: Coordinate and oversee incident management activities, ensuring incidents are appropriately tracked, escalated, communicated and followed up on.
Problem Management: Identify recurring operational issues, facilitate root cause investigations and coordinate the tracking and resolution of underlying problems.
Cross-Team Coordination: Work closely with Engineering, Infrastructure, Support and other teams to facilitate operational activities, clarify responsibilities and resolve blockers.
Process Improvement: Identify gaps and inefficiencies in existing ITSM processes and propose practical improvements aligned with business needs.
Operational Communication: Ensure effective communication between technical teams and relevant stakeholders during incidents, investigations and other operational activities.
Documentation and Knowledge Management: Maintain and improve operational procedures, incident and problem management documentation, and internal knowledge resources.
Reporting and Visibility: Monitor incident and problem trends, provide operational insights and help identify opportunities to improve service quality.
Continuous Improvement: Coordinate follow-up actions, track improvement initiatives and help ensure that lessons learned result in meaningful changes.
ITSM Development: Contribute to the gradual development of Service Management practices, including future involvement in Change Management, service monitoring and operational governance.
Requirements:
3+ years of experience in IT Service Management, IT Operations, Incident Management, Problem Management, or a similar role.
Practical understanding of ITSM principles, particularly Incident and Problem Management.
Experience working with technical teams in an IT, software development, or technology-driven environment.
Ability to understand technical issues and translate them into clear operational information without necessarily being responsible for technical resolution.
Familiarity with issue-tracking, ticketing and knowledge management tools such as Jira, Confluence, or similar platforms.
Basic understanding of software development lifecycles, production environments and IT service operations.
Ability to maintain operational documentation, follow up on action items and coordinate activities across multiple teams.
Soft Skills and Personal Qualities:
These are particularly important for this position.
Strong communication skills: Ability to communicate clearly and effectively with both technical and non-technical stakeholders.
Adaptability: Comfortable operating in a dynamic business environment where priorities, requirements and processes may change.
Proactive mindset: Takes initiative, identifies improvement opportunities and addresses issues without requiring constant direction.
Collaboration and diplomacy: Able to build productive relationships, navigate disagreements and influence teams without direct authority.
Ownership and accountability: Takes responsibility for assigned activities and follows them through to completion.
Pragmatic problem-solving: Focuses on practical solutions rather than unnecessary bureaucracy or rigid processes.
Organizational skills: Able to manage multiple ongoing activities, prioritize effectively and maintain visibility of outstanding tasks.
Analytical thinking: Able to identify patterns, understand operational challenges and approach problems systematically.
Resilience under pressure: Maintains structured thinking and clear communication during incidents or challenging situations.
Continuous improvement mindset: Curious, open to feedback and interested in making existing ways of working more effective.
Nice to have:
Experience in fintech, payment processing, cryptocurrency, or another high-availability technology environment.
ITIL Foundation certification or equivalent practical knowledge of ITSM frameworks.
Experience participating in major incident coordination, post-incident reviews, or problem management investigations.
Familiarity with change and release management principles.
Understanding of regulatory or industry frameworks such as DORA, ISO 27001, or ISO 20000.
Experience contributing to the establishment or improvement of ITSM processes in growing organizations.
Familiarity with monitoring, alerting and incident response tools.
Basic knowledge of SRE concepts, service reliability, SLAs and SLOs.
Experience facilitating cross-functional meetings, workshops, or improvement initiatives.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Bulgaria; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Bulgarian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation and review.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Bulgarian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain consistent quality across assigned projects.
Work within the client's CAT tool environment using MemoQ version 12.5 or higher.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), user manuals, product documentation, technical documentation and related materials.
In Vitro Diagnostics (IVD): Diagnostic product documentation, instructions, labeling and related medical content.
Must-Have Criteria
Relevant Translation Experience
At least two years of professional translation experience in Life Sciences, specifically involving Medical Devices and In Vitro Diagnostics documentation.
Practical experience translating medical and technical documentation in the relevant fields. Experience exclusively in Patents is not sufficient.
Familiarity with ISO standards and quality requirements applicable to Life Sciences translation.
Technical Skills
Experience with MemoQ version 12.5 or higher is mandatory.
Candidates must have a suitable desktop version of MemoQ installed. The free version is also acceptable.
A MemoQ license will be provided by the client; there is no need to purchase one.
Ability to perform both Translation and Copy Edit tasks.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or a related field.
Previous experience working with medical device manufacturers, IVD companies, CROs or other Life Sciences organizations.
Familiarity with medical terminology, regulatory requirements and quality assurance processes in the medical industry.
Project Details
Language Pair: English (US) into Bulgarian
Task Types: Translation and Copy Edit
Content Specialties: Medical Devices and In Vitro Diagnostics
Expected Capacity: Weekly availability required.
CAT Tool: MemoQ version 12.5 or higher (mandatory; license provided).
Additional Project Information:
Translation tasks are paid per word.
Copy Edit tasks are paid either per hour or per word, depending on the project scope and volume.
For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Follow-up tasks may include reviewing QA feedback and addressing client feedback on issues flagged during quality checks.
These follow-up activities are covered within the initial scope of the assigned task and will not require a separate PO.
Any tasks outside the initial project scope, or assignments for projects in which you were not originally involved, will be covered by a separate PO.
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
A Fintech company based in Limassol, Cyprus, is seeking a Chargeback & Fraud Specialist to manage disputed transactions and chargeback cases, ensuring the security of payment operations. The role involves handling chargeback inquiries from acquiring banks and payment systems, investigating disputes, compiling evidence, and liaising with banks, merchants, and internal teams. Monitoring chargeback trends and maintaining detailed reports are also key responsibilities. Candidates should have over two years of experience in chargebacks, fraud operations, or payment processing, with a strong understanding of Visa and Mastercard dispute processes. Experience collaborating with acquiring banks and merchants is essential, along with excellent analytical, communication, and organizational skills. Proficiency in English at a C1 level or higher is required. The position offers full-time employment in a modern office environment, opportunities for professional development within an international fintech setting, teamwork with seasoned payments and risk experts, and a competitive salary determined by interview performance.
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
With over 8 million signers sold worldwide, Ledger Wallet is where Ledger users manage and grow their assets. Transactional Services (buy, sell, swap, trading and stablecoin products) is its main source of service revenue.
Money Flows connects users' crypto to the fiat world in both directions: on/off-ramp, cash-to-stablecoin, Card, and the growing P2P and Payments use cases. Users buy crypto with fiat or sell it back to their bank, move cash into stablecoins, and spend crypto with a card, all through specialist partners. It is the entry and exit door of the Ledger Wallet economy and a key lever to diversify Transactional Services revenue. The role reports to the Senior Director, Transactional Services.
What you’ll be doing:
You own and grow Money Flows end to end - revenue, economics, partner ecosystem and the quality of every fiat journey in Ledger Wallet - with a General Manager mindset over a business run mostly through external partners and cross-functional teams. The ambition is to grow revenue 10x in two to three years, through a strategy and roadmap you define and turn into quantified milestones.
Key responsibilities include:
- Business Line Ownership & Revenue Delivery: Being ultimately accountable for Money Flows revenue, volume and take rate across buy, sell, cash-to-stablecoin, Card, P2P and Payments. Building and defending the forecast, querying the data yourself, and separating market effects from the levers the team controls.
- Monetization & Pricing: Owning take rate by line, partner and payment method. Turning volume into direct or indirect revenue (zero-fee partners, cash-to-stablecoin flows), and keeping pricing/product competitive against exchanges, neobanks and other wallets.
- Partner Management & Business Development: Identifying, signing, managing and negotiating with the ramp, payment, stablecoin and card-issuing partner bench - on pricing, geographic and payment-method coverage, conversion, KYC friction and operational quality. Managing concentration risk, onboarding new providers to close gaps, and running a monthly review with each partner.
- Card Programme Ownership: Running the card programme: economics, activation and dormancy, issuer and processor performance, card-scheme negotiations (including geo expansion), and the go-to-market with Marketing.
- Ledger Wallet Experience: Working with the Product Line Manager to improve the Buy, Sell, Card and Pay journeys, and making sure every release ships with a coordinated go-to-market.
- Stablecoin & Payments Roadmap: Shaping how Ledger captures stablecoin and payment use cases - cash-to-stablecoin, Pay and peer-to-peer flows - together with Product, within local regulatory frameworks (MiCA,...) with Legal and Compliance, informed by close tracking of the ramp, stablecoin and card landscape.
- Operational Excellence & Observability: Partner SLAs, incident management and fast action to protect users, Ledger and revenue; conversion, failed-payment and KYC-drop monitoring; and closing measurement gaps so every line can be steered on data.
- Cross-Functional Delivery: Driving execution across Product, Technology, Finance, Legal, Compliance, Pricing, Marketing/CRM and other business lines - all of it outside your reporting lines - to ship improvements, drive growth and resolve issues.
What we’re looking for:
- Ownership mindset: A demonstrated ability to own a business line or revenue stream end to end and make data-driven decisions. You are energized by being accountable for a P&L line and delivering the budget, including in a soft market.
- Exceptional quantitative skills: A strong track record of using data to drive decisions and manage execution. You enjoy digging into the numbers yourself and separating market effect from execution.
- Commercial & business development experience: Proven results negotiating and managing external partners on pricing, terms and performance. You like using data and leverage to improve terms, coverage and quality, and building relationships that compound over time. Sales / business development experience is highly valued.
- Payments industry experience (required): Experience in payments (for example at Visa, Adyen, Stripe or dLocal), with hands-on knowledge of payments and acquiring - conversion funnels, KYC, fraud and chargeback dynamics.
- Card ecosystem: Experience in the card ecosystem - issuing, processing, card schemes or programme management, including interchange and programme economics - is a strong plus.
- Operational excellence: Evidence of running something with rigor - managing operational risk, reducing errors and optimizing conversion or engagement. You are comfortable running live lines while shaping new ones, such as stablecoins, payments and card programs.
- Influence in a matrixed organization: The proven ability to align Product, Tech, Finance, Legal, Compliance and Marketing behind your priorities and drive cross-functional initiatives without direct authority.
- Consumer fintech / service-revenue background: Experience in a high-volume transactional or service-revenue business is highly desirable; a B2C background is a strong plus. Fintech or equivalent service experience is a must.
- Digital assets: Interest in stablecoins and crypto is desirable, as the crypto knowledge needed can be learned faster than payments expertise. Familiarity with MiCA and European payments regulation is a plus.
- AI: Strong appetite for what AI can bring to analysis and operations is a must.
- Total English fluency. The role is based in Paris; French is not a prerequisite for social or work life in our office.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Lithuania; Spain; Belgium; Vietnam; Romania; Serbia; Slovakia; Slovenia; Thailand; Moldova; Malta; Germany; Estonia; North Macedonia; Montenegro; Czech Republic; Cyprus; Yerevan; Albania; United Kingdom; Turkey; Greece; Poland; Bulgaria; Georgia; Croatia; South Africa
Workplace: Remote
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At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us..
The role
We're hiring a Brand Manager to own This Month's Craft end to end, with churn as your main KPI. This Month's Craft is a monthly craft subscription box with two tracks: Creative (relaxing, artistic crafts) and DIY (practical, skill-building crafts).
Your biggest lever on churn is the box: finding, testing, and approving crafts that subscribers love and actually finish. You'll also analyse who we acquire, how the cancellation flow and failed-payment recovery perform, and work closely with customer service and analyze customer feedback. Just as important: you dig into why things happen and check whether each change actually worked. We need your product judgement and your ownership.
KEY RESPONSIBILITIES
- Find, test and approve the crafts. Own the box pipeline for both tracks. Scout craft ideas, order samples, make every kit yourself, and approve or reject it.
- Own kit quality. Every kit must be finishable at its stated level: clear instructions, the right tools and materials, nothing missing, packaging that survives shipping. Catch problems before a box ships, not in the reviews.
- Plan the box calendar. Balance variety, seasonality and difficulty across Creative and DIY, within the cost-per-box target.
- Learn from subscribers. Read and summarize reviews, CS tickets, community posts and cancellation reasons every month, and use them to shape the boxes.
- Own churn. It's your main KPI. Understand what drives it by box, channel and track, and act on it.
- Protect acquisition quality. Work with performance marketing on channels and first-box offers, and avoid offers that attract one-box buyers.
- Keep the subscription running smoothly. Own the cancellation flow (reasons, offers, copy) and failed-payment recovery, with saves that still hold a month later.
- Stay aligned with Customer Service. Turn recurring ticket themes into fixes, and close the loop with CS when they ship.
SKILLS & EXPERIENCE
Must have
- 1+ years in consumer product development, merchandising or brand management, ideally with craft kits, hobby products or subscription boxes.
- A track record of products you chose or developed, and how customers responded: ratings, sell-through, repeat purchases, returns.
- A hands-on maker. You craft yourself, and you can make a kit and judge its difficulty, instructions and quality.
- Supplier experience: sourcing samples, negotiating, and working to cost targets and lead times.
- Taste grounded in customers. You use reviews and feedback to decide, not only your own preferences.
- Ownership across teams. You push work through with marketing, CS, design, inventory and operations without being chased.
- Comfort with numbers. You can read a retention table and question a figure that looks too good, connect reason with outcome based on numbers
- Clear written and spoken English.
Nice to have
- Experience running a subscription box.
- Experience writing craft instructions.
- An active presence in craft communities or social media.
- Experience with Shopify.
- Spreadsheet analysis skills.
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space.
3. Test Task
4. Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together.
FIXED SERVICE FEE
Up to € 2300 euros after taxes, depending on your skills, competencies, and experience.
❕Please note that this role is based on a contract/freelance agreement.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
At Foxelli Group, our team operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.
This requirement does not apply to part-time roles.
Location: Lithuania; Spain; Belgium; Vietnam; Romania; Serbia; Slovakia; Slovenia; Thailand; Moldova; Malta; Germany; Estonia; North Macedonia; Montenegro; Czech Republic; Cyprus; Yerevan; Albania; United Kingdom; Turkey; Greece; Poland; Bulgaria; Georgia; Croatia; South Africa
Workplace: Remote
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At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter -you’ll feel at home with us..
THE ROLE
We’re looking for a Quilting Brand Manager Assistant to join us in growing Mrs Quilty , one of our creative brands built around quilting.
This is a hands-on role for someone who loves staying organized, spotting the little details others miss, and making sure things actually get done. You’ll work across product development, customer feedback, marketing, and day-to-day brand projects, helping keep everything running smoothly and looking for ways to make things better.
Crochet or knitting knowledge is a big advantage here. Understanding the craft helps you get our products, understand our customers, and spot issues they might notice.
🚀 WHAT YOU'LL BE DOING
🧶 Product Development & Shopify
- Help develop and improve products for Mrs Quilty.
- Review patterns, instructions, and content for accuracy and quality.
- Work with creators and internal teams to bring projects to life.
- Help manage our Shopify store.
🔍 Customer Feedback
- Review customer feedback and spot trends, issues, and opportunities.
- Turn insights into ideas for improving products and the customer experience.
📈 Market Research
- Keep up with quilting trends.
- Research new ideas, products, and opportunities for the brand.
💬 Customer Support & Community
- Help with product-related customer questions and feedback.
- Keep an eye on our online communities and what customers are talking about.
📣 Marketing Support
- Help execute marketing initiatives and campaigns.
- Source creative content and support product storytelling.
🤖 AI & Smarter Ways of Working
- Use AI tools to speed up research, analysis, and everyday tasks.
- Look for ways technology can help us work faster and smarter.
🦊 WHAT WE'RE LOOKING FOR
- Extreme attention to detail - You catch the small mistakes and inconsistencies.
- Organized - You like keeping projects, tasks, and details under control.
- Tech-savvy - Comfortable working with tools like Shopify, Asana, Google Sheets, Claude, InDesign, and other AI tools.
- Independent - You take ownership and follow things through without being chased.
- Adaptable - You handle changing priorities without losing focus.
- Curious - You enjoy learning, testing ideas, and finding better ways to do things.
- Open to feedback - You take feedback on board and use it to improve.
- Quilting knowledge - A strong advantage, especially when working with patterns and product content.
Experience in e-commerce, product development, or brand management is helpful, but we’re also interested in people who are smart, proactive, detail-focused, and eager to learn.
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space.
3. Test Task
4. Interview -A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together.
FIXED SERVICE FEE
Up to € 1500 euros after taxes, depending on your skills, competencies, and experience.
❕Please note that this role is based on a contract/freelance agreement.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
At Foxelli Group, our team operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication.
This requirement does not apply to part-time roles.
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Ready to lead Foxelli’s growth journey? Apply now!
Location: Tbilisi, Georgia; Buenos Aires, Argentina; Spain; Serbia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Junior Pa
rtner Account Manager
(fluent in
Spanish, Russian,
and
English
) to join our Quality Compliance team in Content & Service Quality Operations department.
Your main tasks will be:
Independently managing operational and analytical tasks from goal setting through to execution and result control;
Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities;
Developing and implementing quality sufficiency and strategies in collaboration with the team and cross-functional stakeholders;
Supporting and managing partners in Bitrix CRM, including handling complex and non-standard requests;
Contributing to the improvement of partner-related processes and tools (CRM, reporting, files, internal guidelines);
Collaborating with internal teams to achieve shared goals related to efficiency and cost optimization.
We expect from you:
Proficiency in
Spanish
and
Russian
(reading, writing, ability to communicate) - C1+;
Proficiency in
English
(reading, writing, ability to communicate) - B1+;
Excellent communication skills;
Experience in negotiating, working with contractors, partners, working with claims;
Confident work with data in tables (Google Sheets, Excel);
Advanced user of Google Workspace.
What do we offer:
REMOTE OPPORTUNITY
to work full time;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences and meetings;
Corporate discount for
English lessons
;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.
Sounds good? Join us now!
УдалённоseniorRelocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorES - Barcelona, Spain
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоseniorГеография найма не уточнена, офис: Minsk
ОфисjuniorCopenhagen
УдалённоАвстрия; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ОфисjuniorHelsinki
ГибридOptional offices and relocation support
УдалённоБолгария; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ГибридParis, France
УдалённоLithuania; Spain; Belgium; Vietnam; Romania; Serbia; Slovakia; Slovenia; Thailand; Moldova; Malta; Germany; Estonia; North Macedonia; Montenegro; Czech Republic; Cyprus; Yerevan; Albania; United Kingdom; Turkey; Greece; Poland; Bulgaria; Georgia; Croatia; South Africa; At Foxelli Group, our team operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3; We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported; For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication
УдалённоLithuania; Spain; Belgium; Vietnam; Romania; Serbia; Slovakia; Slovenia; Thailand; Moldova; Malta; Germany; Estonia; North Macedonia; Montenegro; Czech Republic; Cyprus; Yerevan; Albania; United Kingdom; Turkey; Greece; Poland; Bulgaria; Georgia; Croatia; South Africa; At Foxelli Group, our team operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3; We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported; For full-time roles, we expect hires to be available during at least 5 hours of typical working hours in the EET time zone to ensure effective collaboration and communication
УдалённоjuniorTbilisi, Georgia; Buenos Aires, Argentina; Spain; Serbia