Business Line Manager - Money Flows

Location: Paris, France Workplace: Hybrid About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team: With over 8 million signers sold worldwide, Ledger Wallet is where Ledger users manage and grow their assets. Transactional Services (buy, sell, swap, trading and stablecoin products) is its main source of service revenue. Money Flows connects users' crypto to the fiat world in both directions: on/off-ramp, cash-to-stablecoin, Card, and the growing P2P and Payments use cases. Users buy crypto with fiat or sell it back to their bank, move cash into stablecoins, and spend crypto with a card, all through specialist partners. It is the entry and exit door of the Ledger Wallet economy and a key lever to diversify Transactional Services revenue. The role reports to the Senior Director, Transactional Services. What you’ll be doing: You own and grow Money Flows end to end - revenue, economics, partner ecosystem and the quality of every fiat journey in Ledger Wallet - with a General Manager mindset over a business run mostly through external partners and cross-functional teams. The ambition is to grow revenue 10x in two to three years, through a strategy and roadmap you define and turn into quantified milestones. Key responsibilities include: - Business Line Ownership & Revenue Delivery: Being ultimately accountable for Money Flows revenue, volume and take rate across buy, sell, cash-to-stablecoin, Card, P2P and Payments. Building and defending the forecast, querying the data yourself, and separating market effects from the levers the team controls. - Monetization & Pricing: Owning take rate by line, partner and payment method. Turning volume into direct or indirect revenue (zero-fee partners, cash-to-stablecoin flows), and keeping pricing/product competitive against exchanges, neobanks and other wallets. - Partner Management & Business Development: Identifying, signing, managing and negotiating with the ramp, payment, stablecoin and card-issuing partner bench - on pricing, geographic and payment-method coverage, conversion, KYC friction and operational quality. Managing concentration risk, onboarding new providers to close gaps, and running a monthly review with each partner. - Card Programme Ownership: Running the card programme: economics, activation and dormancy, issuer and processor performance, card-scheme negotiations (including geo expansion), and the go-to-market with Marketing. - Ledger Wallet Experience: Working with the Product Line Manager to improve the Buy, Sell, Card and Pay journeys, and making sure every release ships with a coordinated go-to-market. - Stablecoin & Payments Roadmap: Shaping how Ledger captures stablecoin and payment use cases - cash-to-stablecoin, Pay and peer-to-peer flows - together with Product, within local regulatory frameworks (MiCA,...) with Legal and Compliance, informed by close tracking of the ramp, stablecoin and card landscape. - Operational Excellence & Observability: Partner SLAs, incident management and fast action to protect users, Ledger and revenue; conversion, failed-payment and KYC-drop monitoring; and closing measurement gaps so every line can be steered on data. - Cross-Functional Delivery: Driving execution across Product, Technology, Finance, Legal, Compliance, Pricing, Marketing/CRM and other business lines - all of it outside your reporting lines - to ship improvements, drive growth and resolve issues. What we’re looking for: - Ownership mindset: A demonstrated ability to own a business line or revenue stream end to end and make data-driven decisions. You are energized by being accountable for a P&L line and delivering the budget, including in a soft market. - Exceptional quantitative skills: A strong track record of using data to drive decisions and manage execution. You enjoy digging into the numbers yourself and separating market effect from execution. - Commercial & business development experience: Proven results negotiating and managing external partners on pricing, terms and performance. You like using data and leverage to improve terms, coverage and quality, and building relationships that compound over time. Sales / business development experience is highly valued. - Payments industry experience (required): Experience in payments (for example at Visa, Adyen, Stripe or dLocal), with hands-on knowledge of payments and acquiring - conversion funnels, KYC, fraud and chargeback dynamics. - Card ecosystem: Experience in the card ecosystem - issuing, processing, card schemes or programme management, including interchange and programme economics - is a strong plus. - Operational excellence: Evidence of running something with rigor - managing operational risk, reducing errors and optimizing conversion or engagement. You are comfortable running live lines while shaping new ones, such as stablecoins, payments and card programs. - Influence in a matrixed organization: The proven ability to align Product, Tech, Finance, Legal, Compliance and Marketing behind your priorities and drive cross-functional initiatives without direct authority. - Consumer fintech / service-revenue background: Experience in a high-volume transactional or service-revenue business is highly desirable; a B2C background is a strong plus. Fintech or equivalent service experience is a must. - Digital assets: Interest in stablecoins and crypto is desirable, as the crypto knowledge needed can be learned faster than payments expertise. Familiarity with MiCA and European payments regulation is a plus. - AI: Strong appetite for what AI can bring to analysis and operations is a must. - Total English fluency. The role is based in Paris; French is not a prerequisite for social or work life in our office. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.