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Location: Tunis, Tunisia Workplace: remote To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both English and French languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Almaty, Kazakhstan Workplace: hybrid The User Experience team is responsible for developing and implementing initiatives across the superApp, as well as ensuring a seamless and consistent user experience. We actively run A/B tests with samples ranging from tens to hundreds of thousands of users to validate hypotheses quickly and deliver the value of new features to our audience in a timely manner. The team has a direct impact on the app's look and feel and its overall evolution. One of our key focus areas is identifying and implementing the optimal home screen experience, with flexible configuration options tailored to different markets worldwide. Key Responsibilities Develop and maintain iOS apps with Swift, UIKit and SwiftUI. Collaborate with cross-functional teams on feature design, system architecture, A/B experiments. Identify and resolve bugs, performance bottlenecks, offline-storage and threading issues using profiling and network-debugging tools. Guarantee code quality through unit & snapshot tests, pull-request practices that meet community guidelines. Take part in sprint planning, task decomposition. Skills, Knowledge and Expertise 4+ years of commercial iOS development. Strong grasp of iOS SDK, Swift, SwiftUI and other key iOS frameworks, plus experience with Alamofire, Snapkit. Knowledge of App Store Review Guidelines. Experience with offline storage, multithreading, modern concurrency (async await). Familiarity with RESTful APIs to connect iOS applications to back-end services. Experience with network debugging (Proxyman). Solid understanding of the full mobile development life cycle. Base knowledge in Computer Science. Understanding of Clean Architecture and common architectural patterns (MVC, MVVM, MVP, etc.) with the ability to apply them in practice. Git proficiency: branches, pull requests, responding to review feedback. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We are looking for a Senior Contracts Manager to take ownership of vendor contracting at Supabase. You will be the go-to contracts partner for everything we buy. This is a hands-on, high-autonomy role with real ownership, for an experienced negotiator who takes pride in making procurement faster while managing risk. You will negotiate directly, build the playbooks and workflows that let the business self-serve on low-risk deals, and escalate the right issues to Legal at the right time. We work AI-first in Legal: you will use Claude and Ironclad every day to move faster and with greater accuracy. Your work will shape how procurement and vendor contracting scale as Supabase grows. WHAT YOU WILL DO Own vendor contracting end to end - Review, draft, and negotiate a high volume of vendor agreements, including MSAs, order forms, SOWs, SaaS and cloud subscription terms, DPAs, and NDAs. - Serve as the single point of contact for all vendor contracting matters raised by FinOps, IT, Security, and business owners, from intake through signature, renewals, amendments, disputes, and offboarding. As capacity allows, you will also support the broader Commercial Legal team on other matters. - Apply and further build out our playbook and risk framework independently, and escalate to the Assistant General Counsel, Commercial where a deal falls outside approved positions or raises novel legal risk. - Negotiate data, privacy, and security terms (DPAs, security exhibits, cross-border transfers) within the Security team’s playbook, and bring in the AGC, Commercial or Privacy for anything outside it. - Review AI vendor terms, such as training on our data, output ownership, and model changes. Build and scale vendor contracting operations - Build out and maintain our vendor playbook in Claude, so the whole team works from the same guidance and low-risk deals move without bottlenecks. - Design and improve intake, triage, and approval workflows with FinOps. - Own the vendor and procurement workflow in Ironclad, including intake, templates, approvals, and the repository, working with Legal Ops, who own the platform. Use it to track renewals and notice windows with FinOps and flag spend concentration risks. - Create training and self-serve resources for business partners, and raise the visibility of the contracts function as a business enabler. WHAT WE ARE LOOKING FOR Required - 6 to 8+ years of experience negotiating procurement, vendor, or technology transactions contracting, ideally buy-side at a U.S. SaaS or technology company, with deep knowledge of SaaS, cloud, and software licensing terms. - A track record of negotiating directly with vendors and their counsel, independently and at pace. - Strong working knowledge of privacy, data protection, and security terms in commercial contracts, including DPA negotiation and international data transfers. - Experience designing contracting processes that are consistent, transparent, and easy for the business to follow. - Clear writing and speaking, with the ability to explain legal and commercial risk plainly and the judgment to know when to hold a position, approve a reasonable risk, or escalate. - Comfort using AI tools, Claude in particular, with sound judgment about when to rely on outputs, how to verify them, and how to protect confidential information. Preferred - A degree in a relevant field (for example, law, economics, or political science), though we value experience over the specific degree. - Sell-side experience negotiating customer, partner, or reseller agreements for a SaaS or technology company, which helps you see vendor terms from the other side. - Hands-on experience with Ironclad or a similar CLM tool (Juro, Docusign CLM) or building AI-assisted legal workflows, ideally with some exposure to AI governance. - Experience working across jurisdictions or with distributed, international teams. - Experience at a fast-growing, developer-focused, cloud, security, or open source company. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Overview As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend. We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market. Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans. Responsibilities Drive the development, testing, documentation, and deployment of high-quality, scalable software into production Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement Define and enforce engineering principles, guidelines, and best practices Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects Conduct and elevate code reviews, sharing expertise to enhance code quality Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities Required Qualifications 7+ years of experience building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus. Demonstrated ability to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns Knowledge of observability practices , including logging, monitoring, and tracing in distributed systems. Expertise in Agile software delivery , with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success. Excellent communication skills , capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders. Team-first mentality , with a willingness to do what it takes to get the job done and a desire to strive for better. Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly. Preferred Qualifications Strong Experience in the sports industry, gaming and content delivery Highly effective with Kotlin, Java and/or Go Expertise in messaging technologies such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures. Comfortable working with Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform Ability to work in diverse codebases, both legacy and greenfield, in different languages and environments If you possess some of these qualifications but not all of them, we still encourage you to apply! #LI-AC2 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $144,000 — $235,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Warsaw, Mazowieckie, Poland X-FLOW is a mobile game development company established in 2018. We gained recognition after the release of Happy Color , the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world. We are looking for a Software Development Engineer in Test (Back-End) to join our team. We need a skilled Engineer who can design, develop, and maintain reliable automated testing solutions, improve test coverage, and help ensure the quality and stability of our products. We are looking for someone who is particularly strong at developing automation frameworks, creating and maintaining automated test scripts, identifying potential issues, and integrating automated tests into CI/CD pipelines. At the same time, we expect a solid understanding of software testing principles, programming fundamentals, and the entire quality assurance lifecycle, along with the ability to collaborate closely with developers and QA engineers to continuously improve our testing processes. Key Responsibilities: Design, develop and maintain test frameworks (backend, load and chaos testing), including setting standards and best practices. Integrate testing and static analysis into CI/CD pipelines (linters, code style and security checks, dependency scanning) and maintain stable quality gates. Review development code and apply white-box testing to improve code quality and testability. Design, develop and maintain observability standards and shared libraries (logging, tracing, metrics, profiling), including setting best practices and onboarding guidelines for product teams. Work closely with development and DevOps/SRE teams to reduce test and quality debt, improve testability of services, and enhance developer experience (DX) through fast feedback loops Requirements: 5+ years in QA Automation, including 5+ years of backend development or testing with Go, Python or JavaScript. Experience building test frameworks from scratch using best practices, with a solid understanding of layered architecture for both backend services and test frameworks. Experience with REST/gRPC API testing, working with schemas (OpenAPI/Swagger, Protobuf) and client generation. Hands-on experience with log analysis, load test result analysis, profiling and troubleshooting performance issues using observability tools (logs, metrics, tracing). Experience with GitLab CI, artifact management, sharding/parallelism, retries and pipeline containerization. Experience with Docker and Kubernetes (k8s); familiarity with basic AWS services for test environments. Experience using AI tools in development and testing, including creating skills and workflows for AI agents. Russian - C1 level. What We Offer: Competitive salary and benefits package. Opportunity to work with a talented and passionate team in a creative and dynamic environment. Flexible working hours and remote/office work options. Career growth and professional development opportunities. A fun and inclusive company culture that celebrates diversity and creativity. Join us and let’s create great content together! When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice ( https://xflowgames.com/candidate-privacy-notice ).

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome. The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results. Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward. You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear. 🔑 You’ll play a key role by... Investigation and root cause analysis Thematic scope & root cause assessment: Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership. Quantitative data analysis: Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns. Qualitative field research & journey auditing: Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design. Evidence synthesis & impact documentation: Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps. Detailed project and workstream delivery Workstream planning & direct execution: Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum. Cross-functional & partner alignment: Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments. Risk governance & record management: Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking. Operational readiness & BAU handover: Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual. Insights, recommendations and business cases Insight synthesis & evidence auditability: Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions. Business case & operational analysis: Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals. Product & Tech process optimisation: Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery. Leadership communications & stakeholder papers: Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making. Team and portfolio contribution Portfolio mobility & cross-functional collaboration: Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve. Proactive risk & insight generation: Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions. Pillar standards & capability development: Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics. Global on-site engagement: Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation. 🤩 We’d love to hear from you if… Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover. Clear history of working directly with external partners, proving you would have the confidence to represent Monzo professionally in day to day delivery conversations. Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review. Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions. Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes. An investigative mindset and the curiosity to understand how work operates in practice. Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams. The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes. Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions. The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation. Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams. Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible. Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality. Experience working in an operational, regulated or customer sensitive environment. Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change. A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery. Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential. Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £41,300 - £52,250 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: New York; San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As Harvey continues to scale, we’re hiring our first Employee Relations Business Partner to own employee relations across the US. You’ll work closely with our US People Business Partners, managers, and Employment Legal team on performance issues, investigations, and sensitive employee transitions, as well as partner on Global matters This is a hands-on role with meaningful ownership. You’ll work directly with managers and employees to resolve difficult situations while helping us scale an ER approach that is consistent, practical, and suited to a fast-moving company. WHAT YOU’LL DO - Own US employee relations matters from intake through resolution, including performance concerns, conduct and sensitive issues. Work directly with managers and Employment Legal in partnership with the relevant People Business Partner. - Lead thorough, impartial workplace investigations. Develop investigation plans, conduct interviews, assess evidence, document findings, and coordinate appropriate follow-up. - Help managers navigate difficult conversations and decisions. Challenge assumptions, distinguish facts from impressions, and provide clear guidance that balances business needs, fairness, and employee trust. - Be a thoughtful resource for employees. Listen carefully, explain processes and next steps clearly, and handle sensitive information with discretion. - Partner with Employment Legal and People Business Partners on case strategy, required reviews, employee communications, and implementation of agreed outcomes. - Build practical tools and improve how we work. Develop case-management practices and manager resources, use case trends to address recurring issues, and develop ad hoc training / programs as relevant. - WHAT YOU’LL BRING - 7+ years of experience in employee relations or related People roles, with substantial hands-on ownership of complex ER matters and workplace investigations. - Experience managing employee relations in a high-growth technology environment, ideally AI, with exposure to both technical and commercial teams. - Strong working knowledge of US employment requirements and experience translating legal guidance into practical recommendations. - Experience across both investigations and ongoing ER advisory work, including performance management, conflict resolution, and sensitive separations. - Credibility with senior leaders and the confidence to challenge a proposed approach while maintaining trust. You can be direct without being dismissive and empathetic without avoiding the difficult message. - Strong writing, organization, and judgment. You can manage competing priorities, maintain clear records, and explain your recommendations. - A low-ego, high-ownership approach. You’re comfortable operating through ambiguity, building what is missing, and adapting your approach rather than defaulting to a playbook. COMPENSATION $165,400 - $248,200 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Warszawa, Poland Workplace: hybrid We're looking for an Expert Technical Artist to join our team at 11 bit studios . In this role, you'll combine your artistic understanding with technical expertise to help us create visually compelling, large-scale environments while ensuring they perform smoothly in Unreal Engine. Hybrid work in our Warsaw office is preferred for this role. What will you be doing on a day-to-day basis? Collaborating with Environment Art and Tech/Gameplay teams to integrate visual assets into Unreal Engine and resolve technical challenges. Designing and optimizing performance-efficient shaders and materials, including advanced snow and ice, weather effects, wind, water surfaces and terrain layering/blending, tailored to the scale of an open-world game. Developing and maintaining procedural tools (Unreal PCG, Houdini) to support the generation of vegetation, rocks, paths and complex terrain structures. Regularly profiling and optimizing memory and rendering budgets, including draw calls, polygon counts, textures, VRAM and streaming, using Unreal Engine tools such as Unreal Insights, PSO and GPU Visualizer. Creating and improving scripts and tools for production workflows, including Python scripting in Unreal Engine, asset validation, automated LOD generation and level subdivision. Supporting the implementation of lighting systems (Lumen, Virtual Shadow Maps) and particle effects (Niagara), with a focus on maintaining smooth performance in FPP gameplay. Creating clear technical specifications and guidelines for both internal artists and external outsourcing partners. What will help you succeed in this role? At least 4 years of professional experience as a Technical Artist in PC or console game development, preferably on 3D FPP or TPP projects. Advanced knowledge of Unreal Engine architecture and its tools, including Material Editor, Niagara, PCG, HLSL, Blueprints and Virtual Textures / RVT. Experience with Houdini and/or Unreal PCG, including the ability to create procedural generators and tools that streamline Environment Art and Level Art workflows when building large-scale natural environments. Strong understanding of open-world optimization, including the ability to identify and resolve GPU and CPU performance bottlenecks in large-scale environments. Proficiency in Python or C++ for developing plugins, editor tools (including Editor Utility Widgets) and pipeline automation. Strong knowledge of 3D asset pipelines, including texture baking, PBR, LODs, UV mapping and asset import/export workflows using DCC tools such as Blender, Maya, Houdini or Substance. Experience creating and optimizing complex environment shaders that respond to gameplay mechanics, such as snow accumulation, wetness and wind. Understanding of the visual and performance requirements of FPP and AA games, including how to balance close-up visual detail with performance across large open-world environments. Familiarity with the latest Unreal Engine features and current trends in real-time graphics optimization. A proactive approach to problem-solving, including independently identifying issues, researching potential solutions and proposing practical technical improvements. Patience and the ability to share technical knowledge with artists, support their daily work and develop tools that improve their workflows and quality of life. Nice to have Polish language skills sufficient for effective communication within the team. What we offer? Health and Wellness psychological support/care private medical package Multisport Development team training budget in-office library Our office near Metro Stadion Narodowy and Dworzec Wschodni stations dog-friendly in-house gym no dress code car and bike parking chill zone video, board and arcade games Working conditions flexible working hours hybrid work (3 days from office, 2 days from home + additional pool of remote days per year) 20 or 26 days of fully-paid holiday leave international working environment Events and more attendance in game dev events relocation budget for candidates from abroad referral program annual company events merch/swag

Location: Argentina; Uruguay Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Release Engineer to join a Quality Engineering team managing production and internal beta releases for one of the world’s largest social platforms — over 430 million monthly users across iOS and Android. You’ll own release operations end to end, make release readiness decisions, assess risk to production users, and actively drive mitigation strategies in a fast-moving, high-velocity environment. WHAT YOU’LL DO - Manage all aspects of the internal beta and production app release process. - Lead operations for production iOS and Android releases on a rotational basis. - Communicate all key release milestones, requirements, and changes across the organization. - Manage cross-functional relationships and ensure healthy communication among Engineering, QA, Design, and Release teams. - Help build and maintain release and developer productivity dashboards. - Write operational runbooks and documentation to support the Release team. - Research new technologies and release management methodologies for internal tooling improvements. - Continuously assess risk factors to production users and actively drive mitigation strategies. - Conduct release readiness reviews, launch communications, and post-mortem meetings as required. - Investigate, escalate, and drive solutions for emergent or complex technical issues. - Provide after-hours support as necessary. - Measure, monitor, and report on key release metrics weekly and ad hoc as needed. REQUIRED SKILLS & EXPERIENCE - 5+ years in a technical capacity with 2+ years in release management or TPM. - Experience managing mobile application releases and a deep understanding of release management principles. - 2+ years of development experience building web dashboards for internal metric tracking. - Experience working with Python, Java, or a similar language. - Experience working cross-functionally with globally distributed teams that have differing business priorities. - Excellent written and verbal communication skills — able to influence and convey messages to a wide range of stakeholders. - Strong analytical skills and experience using tools to visualize trends and monitor key metrics. - Experience making critical decisions for complex technical issues in real time, considering timelines and urgency. - Familiarity with CI/CD tools such as Bitrise, Jenkins, Fastlane, CircleCI, or equivalent. - Experience working with App Store Connect and Google Play Store Console. - BA/BS in Computer Science or a related technical field, or equivalent work experience. PREFERRED QUALIFICATIONS - Basic knowledge of shell scripting, web development, and databases. - Experience enabling change in a high-velocity engineering environment. - Strong attention to detail with the ability to execute under pressure. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The role We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our Talent Operations Associate in London, you will bridge the gap between ensuring our recruiters, and interviewer community are able to find the best talent, through cutting-edge Talent Operations. We are seeking a proactive AI and automation expert to transform our hiring operations. In this role, you will leverage emerging tools to streamline scheduling, resolve logistics challenges, and build data-driven dashboards. If you thrive on solving complex problems, engaging consultatively with senior stakeholders, and redefining talent operations, we want to hear from you. Key Responsibilities - Data reporting: handle regional and departmental data reporting, and produce reports and dashboards for the talent acquisition team - AI, automation & workflow optimisation: use AI tools and automation to remove manual bottlenecks, hunt for friction points in daily operations, and redesign workflows toward an admin-zero environment. - TA Ops projects:Work on a range of strategic projects as needed for example interviewer training, implementing new tooling or designing refined TA processes. Additional Responsibilities - Data quality: perform regular data-quality checks to keep reporting accurate and reliable. - Ashby / ATS ownership: own and configure Ashby within agreed standards and controls, testing new features and AI integrations to improve pipeline velocity. - Contract configuration: configure the contracts for your region and update them as Legal and the People team make changes in Ashby, and build addendums (e.g. start date) that can live in Ashby. - Support the recruiters in your region with Ashby and workflow optimisation: optimise interview plans, set up automations, make sure comms are correct, and unblock recruiter issues as they arise. - Process documentation: write SOPs and policies for TA and keep the knowledge base up to date as things move forward. Required Qualifications You’re a curious, analytical and motivated individual either due to graduate in summer 2027 or having graduated within the last 24 months, who is excited to dive into the world of Talent Operations. - A Bachelor’s or Master’s degree a related field, or relevant work experience in these fields. - Curious Problem-Solving: You enjoy learning about issues, asking questions and doing research to find solutions to complex problems. - AI & Automation Proficiency: A demonstrated passion for using AI tools, prompt engineering, or workflow automations - Data Fluency: Demonstrated ability to work with data and build reporting dashboards to guide decisions. - Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments. - Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners. The Partner Strategy and Delivery Manager exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover. Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme. You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice. 🔑 You’ll play a key role by... Programme design and definition Programme strategy & scoping: Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives. Integrated planning & governance: Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility. Agile adaptability & BAU transition: Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU. Analysis, recommendations and business cases Problem structuring & root cause analysis: Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters. Holistic solution design: Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward. Business case ownership: Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts. Product & Tech integration: Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return. Executive decision support: Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making. Programme delivery End-to-end delivery & cross-functional coordination: Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations. Partner alignment & hands-on leadership: Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps. Governance, risk & benefit tracking: Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation. Stabilisation, BAU transfer & post-implementation review: Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives. Team and portfolio contribution Matrix leadership & coaching: Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery. Pillar standards & strategic insight: Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks. Cross-operational execution & mobility: Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation. 🤩 We’d love to hear from you if… Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners. Essential experience working with outsourced operations, suppliers or third party partners. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery. Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover. Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them. Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation. Experience developing or owning high quality business cases, proposals and decision materials. Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value. Proven ability to influence leaders, operational teams and external partners across organisational boundaries. Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme. Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes. Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations. The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues. Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome. Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control. A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome. Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change would be particularly valuable. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £51,200 - £64,700 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally. Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view. As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution. You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need. You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change. This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes. 🔑 You’ll play a key role by... Own your Partner relationships Relationship & stakeholder ownership : Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management. Framework & health oversight : Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk. Proactive issue resolution : Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations. Lead Partner governance Monthly review leadership : Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting. Governance & action tracking : Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments. Quarterly Business Reviews : Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework Manage contracts, commercial activity and records Contract lifecycle and management : Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable. Financial oversight & commercial value : Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes. Reporting & stakeholder governance : Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution Enable operations globally Operational & strategic alignment : Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments. Systemic issue resolution : Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers. Contract support & service transition : Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance. Deliver goals, improvements and valu e Strategic execution : Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery. Value & model optimisation : Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models. Scalability & best practices : Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team. Support engagement, risk and resilience Partner engagement : Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity. Risk, assurance and remediation : Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays. Resilience & continuity ownership : Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites. Lead through expertise and influence Autonomous decision-making : Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations. Cross-functional influence : Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders. Domain expertise & coaching : Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards. 🤩 We’d love to hear from you if… Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment. Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments. Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences. Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health. Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations. Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates. Can work with a high level of independence, take ownership of complex problems and drive them through to resolution. Use data and evidence to explain issues, identify opportunities and influence key stakeholders. Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority. Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern. Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery. Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team. Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards. Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments. Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams. Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £51,200 - £64,700 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Role: We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce. Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the Head of Retail, Strategy & Operations , you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan. This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered. The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy. The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required. Responsibilities: Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition. Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA. Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams. Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution. Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios. Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio. Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets. Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment. Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint. Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively. Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration. Leadership Capabilities & Behaviours: Performance-focused: A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track. Structured: Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure. Influential and collaborative: Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams. Commercial and analytical: Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability. Solution finding and strategy: Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices . Thought-leadership: Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading. Change Management: Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation. Community-Building: A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation. Experience & Skills: Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience). Experience in grocery, retail or quick commerce is preferred. Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics. Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences. Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions. Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations. Strong written and verbal communication, including concise, numbers-led commentary for senior leadership. Key questions the role supports: What is our strategy for growing non-food retail across EMEA? How do we win in retail quick commerce, and what is our value proposition? Which product features and capabilities do we need to succeed? Which hero retailers do we need to onboard in each market? How do we make those retailers successful after launch? Which consumer missions and moments are we relevant to? How are we pacing against the long-term plan, and what is driving performance? Key interfaces: NV EMEA leadership, and other cross-functional senior stakeholders NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level) US DoorDash Global Retail teams (S&O, Product, Commercial, Finance) Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Design and implement solutions for user incentives, experience improvements, and business automation in support of retention goals. Independently drive requirements analysis, technical design, development, testing, production rollout, ongoing operation, and post-launch evaluation for your modules. Develop and maintain user incentive and financial benefit modules. Strengthen rule execution, monetary calculations, disbursement, state transitions, idempotency, consistency, failure compensation, reconciliation, and auditing to ensure accuracy and traceability. Contribute to the engineering and productionization of AI applications and AI-powered user experiences, continuously improving output quality, responsiveness, system stability, and operating costs. Bring AI into real-world use cases by designing, developing, and iterating on AI Agents and agentic workflows. Integrate models, tools, and internal systems to support knowledge retrieval, troubleshooting, operational assistance, and business automation. Establish evaluation, execution observability, and safety controls for AI workflows. Improve context and state management, failure recovery, budget controls, and human intervention mechanisms. Enforce data access permissions, sensitive information protection, and boundaries on fund-related operations. Ensure that critical monetary calculations and writes are governed by deterministic rules and authorized execution paths. Help build team-wide AI-assisted engineering workflows. Develop reusable Skills, tools, context conventions, and validation mechanisms to enable effective AI use in requirements analysis, development, testing, code review, and troubleshooting, improving delivery efficiency while maintaining engineering quality. Required Qualifications A bachelor’s degree or above in Computer Science or a related field, with at least four years of backend development experience. Either Go or Java is acceptable. Strong programming fundamentals, including knowledge of the concurrency model, memory management, and performance optimization of at least one mainstream backend language. Ability to independently troubleshoot complex issues. Experience developing distributed systems and contributing to the design of core business modules or systems. Hands-on experience handling concurrency conflicts, idempotency, duplicate message consumption, cross-service consistency, timeouts, and failure recovery. Proficiency with common backend technologies, including RPC frameworks, caches, message queues, and relational databases, with an understanding of their appropriate use cases and reliability limitations. AI-assisted engineering capability — a core requirement: Proficiency in using AI coding tools for requirements decomposition, system analysis, coding, testing, and code review. Ability to validate outputs and maintain engineering quality rather than relying solely on generated code. AI application engineering capability — a core requirement: Hands-on experience developing and deploying AI/LLM capabilities in real-world scenarios. Ability to clearly explain the problem definition, personal contribution, technical trade-offs, and outcome validation. Experience must extend beyond basic tool usage or demonstration-only projects. Fund-related business experience — a mandatory requirement: Hands-on development experience with systems involving funds or monetary value, such as commission rebates, settlement, reconciliation, payments, accounting ledgers, vouchers, promotional credits, or subsidies. Experience addressing monetary precision, duplicate disbursements, failure compensation, or financial reconciliation, with the ability to explain the stages you owned and the mechanisms used to ensure correctness. Proactivity, business understanding, and cross-functional collaboration skills. Ability to translate business goals into technical problems and acceptance criteria. Commitment to testing, code review, observability, permission boundaries, and data security, with ownership of delivery and production outcomes. Preferred Qualifications AI Agent / agentic workflow development experience — a key priority: Hands-on experience designing, developing, and continuously iterating on Agent workflows involving tool calling, workflow orchestration, context and memory management, state persistence, failure recovery, or human intervention. Projects may include business products, internal tools, or actively used and maintained personal projects. Experience evaluating Agent performance and improving reliability. Ability to identify issues through evaluation datasets, failure cases, execution traces, or business metrics, and validate the impact of improvements. Experience building team-wide AI-assisted engineering workflows, such as custom Skills, Rules, context conventions, automated testing, or AI code review pipelines that have been adopted by the team. Experience independently owning complex business modules or driving cross-system projects, including proposing solutions, coordinating dependencies, and delivering outcomes. Familiarity with complex rule systems, microservices, and asynchronous task orchestration. Ability to determine when to use traditional workflows versus Agents based on cost, determinism, and error risk. Additional Advantages Experience developing retention, user incentive, lifecycle engagement, or growth platforms, including collaboration with Product and Operations to evaluate outcomes using business data and experiments. Practical experience with RAG, vector retrieval, knowledge bases, MCP, AI translation, search, or Agent orchestration frameworks, with the ability to explain technology choices and their limitations. Engineering experience at a cryptocurrency exchange or fintech company, or actively maintained and used personal projects and open-source contributions. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Berlin Workplace: Hybrid OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. YOUR CHALLENGE As Financial Analyst, Planning & Reporting Systems, you will build and maintain our planning and reporting models and dashboards, make sure data flows correctly from our source systems, and ensure the numbers the business relies on are accurate and consistent. Alongside this, you will support core FP&A work such as forecasting, variance analysis and month-end reporting. The role reports to the Senior Director of FP&A and works closely with FinOps, Data and business stakeholders. YOUR RESPONSIBILITIES - Build and maintain models in our planning platform, including dimensions, hierarchies and mapping tables, in line with the agreed model design - Build product P&Ls and product dashboards, and prepare the monthly reviews with commercial product owners - Monitor data flows from our ERP, HR and other source systems into the planning platform, and resolve issues together with FinOps and Data - Run monthly reconciliations between the planning platform, the general ledger and reported figures, and document the checks - Support the transition of planning and reporting workflows into the planning platform, in close collaboration with the FP&A team - Support FinOps on the interface between planning and consolidation, so management and statutory views reconcile - Maintain access rights, version control and model documentation - Support and train budget owners in using the platform for their planning and reporting - Automate recurring reports and workflows, using AI tools where they remove manual work - Support core FP&A processes when needed: monthly reporting, forecast updates, variance analysis and management materials - Deliver ad-hoc analysis on product performance to support commercial decisions YOUR PROFILE - 3+ years of experience in FP&A, controlling, finance systems or a similar analytical finance role, ideally in a fast-growing or subscription-based business; alternatively, a background as implementation consultant for Pigment, Anaplan or similar planning tools - Hands-on experience building models or reports in a modern planning tool (e.g. Pigment, Anaplan, Adaptive); Pigment experience is highly valued - Solid understanding of financial statements and accounting principles, with hands-on experience in budgeting, forecasting and variance analysis - Strong Excel skills and working knowledge of SQL; experience with ERP, consolidation or BI tools (e.g. NetSuite, LucaNet, Looker) is a plus - High attention to detail and care for data quality: you notice when a number does not tie, and you find out why - Hands-on use of AI in finance work (e.g. LLM assistants, AI features in finance and planning tools), and the curiosity to adopt new tools as they mature - Clear communicator, able to explain numbers to non-finance stakeholders - Structured, independent and pragmatic, with a strong sense of ownership WHY TAXFIX?  - A chance to do meaningful, people-centric work with an international team of passionate professionals. - Holistic well-being with free mental health coaching sessions. - A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. - Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. - 30 annual vacation days and flexible working hours. - A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. - Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. - Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. - Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. - Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture. At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Location: Intellias Meet your recruiter Viktoriia Borsuk viktoriia.borsuk@intellias.com https://www.linkedin.com... Vacancy details ITSM Support Engineer Strong Middle Ukraine Remote APPLY NOW REFER A FRIEND Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications! What project we have for you Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack. Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals. What you will do In one sentence: Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds. Responsibilities: Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences. Participate in on-call rotations and provide timely incident response and resolution. Perform ticket analysis, service interruption analysis. Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude. Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities What you need for this Critical Experience: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Familiarity with Business Support System (BSS)  (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together) Technical Skills of Rest API Proficiency in scripting languages such as Shell, Python or Bash. Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes. Must have experience of working with microservices. Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana). Practical experience with NoSQL databases, such as Couchbase and HBase. Hands-on expertise in PostgreSQL Practical experience with Unix / Linux Scripting Proficiency in English communication, both written and verbal. Requirements: 4+ years of experience Willing to work in shifts and weekend support model. Strong problem-solving skills and the ability to work effectively in fast-paced environments. Must have the ability to see the full End to End picture, including impact on the customer. Will be a plus: Familiarity with Fuse, Camel, and Spring Boot is a plus. Knowledge of REACT and Redux is considered an added advantage. Proficiency in Core Java and Java scripting. Knowledge of API Man. Knowledge of  Diameter Protocol is a plus. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills BSS Docker/Kubernetes Grafana Linux NoSQL PostgreSQL Prometheus REST

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS Title: Stock and Logistics Specialist Department: Global Manufacturing Organisation Reports to: Logistics and Stock Manager Location: Valencia, Spain Type of Contract: Permanent Working model: On-site ABOUT THE ROLE ICEYE is looking for a Stock and Logistics Specialist to take ownership of stock and inventory control at our Valencia site and to get materials to production as fast as possible. You will combine hands-on warehouse operations with inventory accuracy, the receiving process, material planning, and rapid delivery, working closely with Production, AIT, Engineering, Quality, and Global Supply Chain. Your priority is simple: the right material, in the right quantity and condition, delivered to the right production area as soon as it is needed, so that our teams can build and test satellites without waiting. You will also provide clear inventory insights and KPI reporting that support high-impact initiatives across ICEYE's Global Manufacturing Organization. This is a hands-on role in a growing manufacturing environment where processes and systems are continuously being developed. You will be expected to work with accuracy and discipline, follow and improve established procedures, keep the warehouse organised, and raise issues when something is not correct. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations, including sovereign and turnkey ISR missions built on our synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. Our near real-time data works day or night and in any weather, with ultra high-resolution imagery and high-frequency revisits. It serves defence, intelligence, security, and maritime domain awareness customers, as well as civil protection and commercial users in natural-catastrophe intelligence, insurance, maritime monitoring, and finance. Founded and headquartered in Finland, ICEYE operates globally, with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US, and more than 900 employees. WHAT YOU WILL DO YOUR DAY-TO-DAY RESPONSIBILITIES - Run inbound and outbound logistics for all satellite components, ensuring prompt receipt, verification, and documentation, with every receipt booked in ERP/WMS right away. Deliver materials, picked and kitted to requirements, to production and AIT areas in the correct sequence, quantity, and condition, prioritising urgent builds and tests. Prepare, pack, and support outbound shipments, coordinating with carriers when required. - Maintain accurate inventory records, including tracking, labeling, and barcoding of all parts and materials, and make sure every movement is booked correctly. Plan and execute periodic physical stock counts, audits, and cycle counts, and investigate and resolve discrepancies. Implement and manage material obsolescence plans, including identification, tracking, and replacement of obsolete components before production use. - Ensure proper storage, handling, and preservation of sensitive parts, including ESD-sensitive devices and RF/electronics components, following traceability, quarantine, and non-conforming material procedures. Keep storage areas clean and organised, including bin maintenance, material repackaging, and FIFO/FEFO procedures. - Coordinate with Global Supply Chain to monitor stock levels, manage safety stock targets, and prepare replenishment plans aligned with production schedules. Support quality and compliance by enforcing proper documentation practices, material identification standards, and handling procedures. - Support inbound inspection and the disposition of non-conforming materials with Quality and Supplier teams. Manage material returns, transfers, and disposition, updating inventory systems accordingly. Monitor and maintain storage infrastructure, including racks, cabinets, controlled environments, and material protection systems. Collaborate with Production, AIT, and Engineering to resolve material availability issues that might impact build or test progress. - Provide material data and KPI reporting to management, including inventory accuracy, stock turns, and freeze-period readiness metrics. Contribute to continuous improvement (5S, standard work, visual management) and help evolve warehouse and logistics processes as the Spain manufacturing operation grows. REQUIREMENTS WHAT WE'RE LOOKING FOR Must haves: - Bachelor's degree in Logistics, Industrial Engineering, Supply Chain, Business Administration, or a related field (or equivalent practical experience). - Proven experience in inventory management, warehouse operations, or technical logistics, ideally in a high-tech manufacturing environment with complex products, including hands-on receiving, storing, picking, and issuing of materials. - Strong understanding of material flow, stock counting methods, SKU management, and material traceability. - Familiarity with obsolescence planning and with cleanroom or controlled environment material handling. - Excellent attention to detail and organizational skills, and a disciplined approach to following processes. - Ability to work independently, make data-based decisions, and collaborate across cross-functional teams. - Proficiency with inventory systems (ERP/WMS/MES) and standard office tools (Excel, reporting). - Comfortable working hands-on in a warehouse and manufacturing environment, including the safe handling and movement of materials. - Fluency in English (you will need to communicate with global teams). Nice to haves: - Experience in aerospace, space, defence, automotive, or another high-reliability manufacturing environment, ideally with high-value, sensitive, or serialised components. - Experience in outbound logistics and customs, including export/import documentation and freight forwarding. - Forklift certification or experience operating relevant warehouse equipment, and participation in Lean or continuous improvement activities. - Spanish fluency APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Hiring Team Interview HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.

Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Technical Support Engineer I Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. About the Role This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers. What You’ll Do Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products. Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills. Manage escalations received from the account administration team and other groups. Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support. Troubleshoot a variety of integrations. Act as a technical resource to the CSM and other sales teams. Conduct detailed investigation of reported “Bugs” to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version). Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management. Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles. Provide Integration Training to the team via “Get Familiar With” meetings. Track issues using task management systems like JIRA. Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4). Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)). Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng). The Right Fit Experience in customer-facing technical support. Foundational understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell). Competence and familiarity with technical concepts involving networking and filesystems. Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce). Ability to learn new technologies quickly and a drive for personal development. Experience with API usage and Python familiarity (installation and use). Comfortable with AI Agents and Tools to enhance productivity. Minimum 2-3 years of experience. Nice to Have Expertise/experience with text shells (PowerShell, Bash, and Terminal). Scripting and automation experience or familiarity. Backblaze Backup troubleshooting expertise, including error codes, Bztransmit errors, and installation errors. Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS. General knowledge of internet protocols, computing, data collection, and analysis. Familiarity with data visualization tools (OpenSearch and Grafana). At this point, we hope you’re feeling excited about the job description you’re reading. Even if you don’t meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We’re eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.