Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Architect.
About the job
This position is needed to drive technical wins and design scalable customer engagement solutions using Twilio's API platform.
As a Presales Architect, you will act as the trusted technical advisor for our most strategic enterprise prospects. You will bridge the gap between complex business problems and Twilio's powerful communication APIs, crafting innovative architectures that drive customer success. By partnering closely with the sales team, you will lead technical discovery, build compelling proofs-of-concept, and demonstrate how Twilio can transform a company's customer engagement strategy.
Responsibilities
In this role, you’ll:
Partner with enterprise sales executives to lead technical discovery sessions, understanding complex business requirements and translating them into comprehensive Twilio solutions.
Design and architect scalable, secure, and resilient communication workflows using Twilio's suite of APIs (SMS, Voice, Video, Flex, etc.) tailored to client-specific use cases.
Develop and deliver compelling technical demonstrations, custom prototypes, and proofs-of-concept (POCs) that clearly articulate the business value of the Twilio platform.
Mitigate technical risks and overcome objections during the sales cycle by providing authoritative guidance on security, compliance, integration patterns, and architectural best practices.
Collaborate with product and engineering teams to relay critical market feedback, feature requests, and emerging trends from the field to influence the Twilio roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Experience: 5+ years of experience in a presales, sales engineering, or solutions architecture role, preferably within the CCaaS, CPaaS, or broader enterprise SaaS industry.
Technical Skills: Demonstrated proficiency in at least one mainstream programming language (e.g., Node.js, Python, Java, or C#) and hands-on experience integrating and troubleshooting RESTful APIs.
Soft Skills: Exceptional presentation and communication skills, with a proven ability to distill complex cloud architecture, web security, and enterprise integration concepts for both technical and C-level non-technical stakeholders.
Desired:
Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical industry experience.
Curious and willingness to work with ambiguity.
Location
This role will be remote, and based in Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines
Workplace: OnSite
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines
About Salmon
Salmon is a fast-growing fintech company building the next-generation digital bank in the Philippines. We offer innovative credit and banking products, with a strong focus on customer experience. As we continue to grow, we are expanding our Customer Service team and looking for individuals who are passionate about helping people and eager to grow in a fast-moving environment.
What You’ll Do
• Provide customer support across multiple channels, including:
💬 live chat
📞 inbound phone calls
📧 email
• Assist customers with questions about loans, credit cards, transactions, and mobile app features.
• Handle concerns with empathy and accuracy, ensuring a helpful and respectful experience.
• Escalate complex issues to the appropriate teams when needed.
• Document all interactions in our CRM system according to company standards.
• Contribute ideas to improve tools, processes, and the overall customer journey.
What We’re Looking For
• Fluent in both Tagalog and English — written and spoken.
• Strong communication skills with a clear, customer-friendly tone.
• Bachelor’s degree in any field (completed).
• Comfortable using a computer, navigating websites, and learning new tools.
• A proactive, curious, and customer-first mindset.
• No prior work experience required — we will train you.
What We Offer
• Competitive salary with performance-based bonuses.
• Full training and support from day one.
• Opportunity to grow your career in a fast-paced fintech environment.
• A team that values initiative, empathy, and collaboration.
• Dynamic work culture with room to learn and contribute.
juniorPhilippines
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Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Philippines
The ALDI Territory Supervisor is responsible for overseeing the day-to-day operations of assigned ALDI retail associates and locations, ensuring consistent delivery of excellent customer experiences and adherence to Salmon’s operational standards. This role plays a key part in driving sales performance, ensuring store efficiency with low risk, and supporting the ALDI Sales Lead in achieving overall business goals. As an on-the-ground leader, the ALDI Territory Supervisor ensures that every Retail Associate is motivated, aligned, and equipped to deliver top-tier service. This position thrives in a fast-paced, field-based environment with a focus on collaboration, accountability, and performance excellence.
KEY RESPONSIBILITIES
· Supervise and support store teams to ensure daily operational efficiency and sales targets are met.
· Work closely with the ALDI Sales Lead to implement sales strategies, promotional activities, and operational improvements.
· Monitor in-store performance metrics and provide timely reports, feedback, and recommendations.
· Ensure compliance with Salmon Financing Inc.’s operational standards, company policies, and customer service guidelines.
· Conduct regular store visits and audits to assess performance and staff engagement.
· Coach, train, and motivate team members to achieve productivity, accuracy, and service excellence.
· Address customer concerns and operational challenges promptly and professionally.
· Coordinate with other departments (e.g., Logistics, Marketing, HR) to resolve operational issues and support store needs.
QUALIFICATIONS
· Bachelor’s degree in Business, Management, or related field (or equivalent experience).
· 2–3 years of supervisory or leadership experience in retail, sales, or field operations.
· Strong understanding of sales processes, retail performance metrics, and inventory control.
· Experience working with ALDI stores or in a financial/consumer goods retail environment is a plus.
SKILLS & COMPETENCIES
· Effective leadership and team management capabilities.
· Strong communication and interpersonal skills.
· Results-driven, organized, and proactive in problem-solving.
· Customer-focused with the ability to handle challenges calmly and professionally.
· Comfortable working independently in offsite/field-based settings.
· Proficient in Microsoft Office and retail management systems.
Location: Buenos Aires, Argentina; Tiranë, Albania; Andorra la Vella, Andorra; Yerevan, Armenia; Wien, Austria; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Medellin, Colombia; San Jose, Costa Rica; Zagreb, Croatia; Nicosia, Cyprus; Prague, Czechia; Copenhagen, Denmark; Tallinn, Estonia; Tbilisi, Georgia; Athens, Greece; Dublin, Ireland; Tel Aviv, Israel; Como, Italy; Milano, Italy; Rome, Italy; Mexico City, Mexico; Sliema, Malta; Podgorica, Montenegro; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Belgrade, Serbia; Cape Town, South Africa; Barcelona, Spain; Stockholm, Sweden; Berne, Switzerland; Chiasso, Switzerland; Lugano, Switzerland; Amsterdam, Netherlands; Istambul, Türkiye; Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates; London, United Kingdom; Montevideo, Uruguay
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As an AI Filmmaker, you will leverage AI-based photo and video tools to conceptualize, create, and edit short films and videos. These videos will be used to tell stories, showcase products, and bring the visions of Tether and its affiliated companies to life. You’ll work closely within the marketing department to ensure that each video aligns with the brand’s message, tone, and visual style.
Responsibilities
Create short films and videos using AI-driven photo and video generation tools.
Edit and refine AI-generated content to produce high-quality, engaging visuals.
Collaborate with the marketing team colleagues to develop video concepts for Tether, and other affiliated brands.
Ensure all video content aligns with brand guidelines and communicates key messages effectively.
Stay updated on the latest AI filmmaking tools and techniques, incorporating innovations into your workflow.
Manage multiple projects with tight deadlines, ensuring timely delivery.
Experiment with creative formats, styles, and effects to produce unique, memorable content.
Proven experience in video production and editing, with a strong portfolio of work.
Proficiency in AI video generation tools (e.g., Runway, Stable Diffusion, MidJourney, DALL-E, or others).
Expertise in video editing software (e.g., Adobe Premiere, After Effects, DaVinci Resolve).
Creative storytelling skills with a keen eye for visual composition and detail.
Ability to conceptualize and execute ideas quickly using AI tools.
Familiarity with digital marketing and the ability to tailor content for social media platforms.
Strong project management and organizational skills, with the ability to work independently and meet deadlines.
A passion for technology, bitcoin, and innovation is a plus.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
- As an Account Executive | SLED at Ramp, you are a proven hunter & sales closer with track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! This is a highly impactful individual contributor role.
- You’ll combine your knowledge of higher education and state and local government procurement with a deep understanding of Ramp’s value proposition to grow Ramp’s presence and product usage within the SLED space.
WHAT YOU’LL DO
- Drive revenue for Ramp, owning the entire sales cycle through close
- Develop strategies for closing opportunities within your assigned territory
- Develop winning sales strategies that focus on compelling value propositions.
- Liaise with, influence, and indirectly lead cross-functional partners to align on strategy and execution
- Leverage sales methodologies to uncover prospect needs and pain points
- Own sales activity and monthly revenue forecasting in Salesforce and Gong
- Collaborate with product, design, and engineering teams to incorporate customer feedback
- Routinely represent Ramp at industry conferences nationally and regionally
WHAT YOU NEED
- 5+ years of quota-carrying sales experience, with a consistent record of exceeding goals
- Proven experience in sales with a track record of closing deals within the SLED space
- Strategic thinker with a systems mindset; able to synthesize market insights, assess competition, and design scalable strategies for new verticals
- Experience in a fast-paced SaaS or GTM environment is a plus
- Strong data-driven decision-making skills and ability to create scalable sales systems
- Excellent communication, presentation, and influencing skills; capable of articulating technical, contractual, and financial value to senior stakeholders
- Proven ability to collaborate with cross-functional teams and drive process improvements
- High-energy, service-oriented leader with a strong work ethic and problem-solving mindset
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mandaluyong
Workplace: Hybrid
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the Role
Salmon is hiring a Core Posting Officer to join the Core Posting Team within Banking Operations. You will carry out posting operations, service requests, controls and case activities, making sure every transaction is properly approved, accurately recorded and fully evidenced. You will work with product, technology, risk, compliance, finance and customer-facing teams to keep the Bank’s operations reliable.
What You’ll Do
Posting operations
- Execute operational processes, service requests, controls and case activities for the Core Posting Team.
- Review inputs, validate information, and resolve standard exceptions.
- Follow up with relevant stakeholders to close open items.
- Ensure all posting requests have appropriate approvals under the Delegated Authority (DA).
Documentation and evidence
- Maintain process documentation, case notes, trackers and evidence for transparent operations.
- Help document processes for the Core Posting Team and related processes.
End-to-end process ownership
- Ensure end-to-end processes work smoothly, including links to other Banking Operations teams and Bank stakeholders.
- Comply with the Core Posting Team’s KPIs and KRIs.
Team operations
- Assist in capacity planning, and in productivity and performance monitoring and evaluation of team members.
- Ensure the relief arrangement is kept up to date and implemented.
Cross-team collaboration
- Work closely with the Core Posting Team, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction.
- Partner with product, technology, risk, compliance, finance and customer-facing teams to keep operations reliable.
What We’re Looking For
- Bachelor’s degree in Business Administration, Finance, Accountancy or a related field
- 2-3 years of experience in banking operations, transaction processing, posting or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage)
- Working knowledge of core banking systems, posting and reconciliation processes, or the ability to be trained in them
- Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements
- Strong documentation and written communication skills
- Strong coordination and follow-through skills
- Ability to meet the Bank’s fit and proper standards, including pre-employment screening
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a leader of Applied AI Solutions Architecture in Japan, you will drive the adoption of frontier AI by enabling the deployment of Anthropic’s products (Claude for Enterprise, Claude Code, and API) across Japanese enterprises and digital-first organizations. You’ll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers’ business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You’ll lead and grow a Japan Applied AI team as Anthropic’s presence in the market continues to expand. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. Working alongside the existing Japan Applied AI leadership, you will scale processes and best practices for the region’s technical pre-sales engagements, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you’ll help enterprise partners incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills, in both Japanese and English, to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Lead and grow a team of Applied AI professionals in Tokyo (Solutions Architects and Product Engineers), providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Partner with the existing Japan Applied AI leadership to align on team structure, coverage, and best practices
Work with a handful of the highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption for Japanese enterprise customers and partners (including SIers and resellers)
Contribute to thought leadership through conference presentations, webinars, and technical content creation
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration across cross-functional teams to influence and unify stakeholders at all levels of the organization, including navigating consensus-driven decision-making within Japanese enterprises
Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities
Stay current with emerging AI/ML trends and the competitive landscape in the Japanese enterprise tech sector
You may be a good fit if you have:
7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
3+ years of technical go-to-market management experience, specifically managing pre-sales teams
Native or business-level fluency in Japanese and professional proficiency in English
Experience working with Japanese enterprise customers and understanding local business culture and decision-making processes (e.g., ringi/nemawashi, multi-layer stakeholder alignment)
Experience with the unique technical requirements and technical procurement processes of Japanese enterprises, including working through SIers and channel partners
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
An organizational mindset and enjoyment of scaling teams in a fast-growing, evolving environment
Excellent communication, collaboration, and coaching abilities
Comfort with uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and the ability to foster deep relationships with technical leaders and engineering teams
At least a high-level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
The ability to make ambiguous problems clear and identify core principles that translate across scenarios
A passion for making powerful technology safe and societally beneficial
Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks
An active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
We're looking for a Graphic Designer and Video Editor who creates with conversion in mind. Design campaign and automated flow emails (newsletters, welcome, abandoned cart, post-purchase, win-back, etc.) that are on-brand and built to drive clicks and revenue.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
About the Role
We are looking for a
Head of Ambassador & Partner Growth
to own and scale GoMining's global partner-driven acquisition ecosystem, including ambassador, referral, affiliate, and growth partnership programs.
This is a strategic leadership role with full ownership of partner-driven growth — from acquisition strategy and program development to monetization, performance, and revenue generation.
You will be responsible for transforming these programs into a scalable, predictable, and profitable growth engine that attracts new users, increases engagement, and generates measurable business results.
We are looking for someone who combines
strong commercial thinking, performance marketing expertise, partnership development, and hands-on execution
.
Key Responsibilities
Growth Strategy & Channel Ownership
Own the global strategy, development, and performance of GoMining's ambassador, referral, affiliate, and growth partnership programs.
Build and scale these programs into predictable, measurable, and profitable user acquisition channels.
Identify growth opportunities across different markets, audiences, and partner segments.
Develop channel strategies, budgets, incentive models, and growth roadmaps.
Identify and launch new partnership-driven acquisition initiatives.
Build scalable processes and infrastructure to support international expansion.
Build and lead the team responsible for these growth channels.
Ambassador, Referral & Affiliate Programs
Lead the development and scaling of GoMining's global Ambassador Program.
Own and optimize referral and affiliate programs, including acquisition, activation, engagement, and retention.
Develop effective commission structures, referral mechanics, rewards, and partner incentive models.
Recruit and develop relationships with high-performing ambassadors, affiliates, creators, influencers, and community leaders.
Build partner segmentation, onboarding, education, and performance management processes.
Develop ambassador engagement initiatives, competitions, recognition programs, and campaigns.
Continuously improve partner activation, productivity, and long-term engagement.
Strategic Growth Partnerships
Identify and develop partnerships that drive measurable user acquisition and revenue.
Negotiate commercial terms, commissions, revenue-sharing agreements, and performance targets.
Build long-term relationships with key partners, high-performing affiliates, and influential community leaders.
Explore new acquisition opportunities across crypto, fintech, Web3, and adjacent industries.
Develop co-marketing initiatives, joint campaigns, and partner-led growth activities.
Expand the partner ecosystem into new geographies and audience segments.
Performance, Analytics & Revenue
Take ownership of channel KPIs, including new users, paying users, revenue, CAC, LTV, ROI, conversion, and partner retention.
Manage the full acquisition funnel, from partner activity and referrals to registration, conversion, and monetization.
Analyze performance by channel, geography, partner segment, and cohort.
Optimize acquisition costs, commission structures, and channel profitability.
Build transparent reporting, performance dashboards, and revenue forecasts.
Identify underperforming areas and continuously test new approaches to improve results.
Ensure sustainable unit economics and measurable return on partner investments.
Leadership & Cross-Functional Collaboration
Build, manage, and develop a high-performing team across ambassador, affiliate, referral, and partnership growth functions.
Establish scalable processes, operating standards, and performance management systems.
Collaborate with Product, Performance Marketing, Brand, Content, Analytics, Finance, and Community teams.
Work with Product teams to improve referral mechanics, tracking, attribution, and partner experience.
Provide ambassadors and partners with the tools, content, education, and support needed to succeed.
Collect partner feedback and translate market insights into product and growth opportunities.
Ensure partner activities comply with brand standards, relevant regulations, and anti-fraud requirements.
Requirements
5+ years of experience in
affiliate marketing, ambassador programs, referral marketing, growth partnerships, or other performance-driven acquisition channels
.
Proven experience building, managing, and scaling affiliate, referral, ambassador, or partnership-driven acquisition programs.
Demonstrated track record of driving measurable user acquisition, revenue growth, and commercial results through partner channels.
Experience owning acquisition or revenue targets, managing channel budgets, and optimizing unit economics.
Strong understanding of performance marketing, conversion funnels, CAC, LTV, ROI, attribution, and retention.
Experience developing and optimizing commission structures, referral mechanics, partner incentives, and revenue-sharing models.
Proven ability to recruit, negotiate with, and manage high-performing affiliates, creators, influencers, or commercial partners.
Strong analytical skills and ability to make data-driven decisions based on funnel, cohort, and channel performance.
Experience building and managing teams, establishing processes, and leading cross-functional initiatives.
Ability to combine strategic leadership with hands-on execution.
Experience working across international markets and scaling programs across different geographies.
Excellent communication, negotiation, and stakeholder management skills.
English C1+.
Nice to Have
Experience in
crypto, Web3, fintech, trading, iGaming, or other performance-driven digital industries
.
Existing network of crypto affiliates, creators, influencers, community leaders, or growth partners.
Experience scaling multiple partner-driven acquisition channels simultaneously.
Experience with affiliate tracking, referral management, attribution, and marketing automation platforms.
Understanding of referral fraud, affiliate compliance, and incentive abuse.
Experience building partner programs for global B2C products with large user bases.
Experience with Telegram, Discord, X, YouTube, and other crypto-native platforms.
Strong understanding of Bitcoin and the broader crypto ecosystem.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We are combining mining, payments, and Bitcoin finance into one seamless platform, replacing fragmented crypto tools with a single, intuitive experience.
About the Role
We are looking for a
Chief Commercial Officer (CCO)
to own GoMining's global commercial strategy and revenue growth.
This is an executive role with end-to-end responsibility for how GoMining
acquires, monetizes, retains, and grows customers across the ecosystem
.
You will own the commercial model across sales, digital channels, VIP, retention, partnerships, and cross-sell. You will work closely with Product GMs, Marketing, Finance, and Analytics to identify where revenue is created or lost and turn those insights into measurable growth.
The CCO will be accountable not only for top-line growth, but also for
margin, unit economics, pricing, discounts, channel efficiency, and overall commercial performance
.
Responsibilities
Commercial Strategy & Revenue
Own GoMining's global commercial strategy and overall revenue performance.
Set revenue targets, commercial priorities, and growth plans across products, markets, and customer segments.
Own performance across key revenue channels, including digital sales, VIP, retention, partnerships, and direct sales.
Identify new revenue opportunities across existing and new products.
Build a predictable commercial operating model with clear ownership, KPIs, and accountability.
Monetization & Unit Economics
Own commercial unit economics, margins, pricing principles, discounts, and promotional mechanics.
Identify revenue leakage across acquisition, conversion, payments, retention, and monetization.
Define customer segmentation and commercial treatment by value, behavior, geography, and product usage.
Develop cross-sell and upsell strategies across the GoMining ecosystem.
Ensure growth initiatives deliver sustainable revenue rather than volume without profitability.
Sales, Retention & Customer Growth
Drive performance across acquisition, conversion, repeat purchases, retention, and customer lifetime value.
Develop the commercial strategy for VIP and high-value customer segments.
Improve sales funnels and conversion together with Product, Marketing, and Analytics.
Launch commercial campaigns, promotions, and initiatives and measure their incremental impact.
Build systematic approaches to reactivation, retention, and customer value growth.
Product & Go-to-Market
Partner with Product GMs to translate product metrics into commercial outcomes.
Influence product roadmaps based on revenue potential and customer behavior.
Own the commercial side of new product and market launches.
Define pricing, packaging, offers, and monetization strategies together with Product and Finance.
Drive adoption and cross-sell between mining, payments, and Bitcoin financial products.
Leadership & Performance Management
Build and lead a high-performing commercial organization.
Establish clear KPIs, forecasting, reporting, and performance management across commercial teams.
Run regular business reviews based on actual performance versus targets.
Work closely with the CEO and executive team on company strategy and growth priorities.
Create a data-driven culture where commercial decisions are based on measurable business impact.
Requirements
10+ years of experience in commercial leadership, revenue, sales, growth, or business development.
5+ years in a senior leadership role with significant revenue responsibility.
Proven ownership of a large-scale
B2C or B2C2B commercial function
.
Strong track record of growing revenue across multiple products, channels, or markets.
Experience owning revenue targets, forecasting, pricing, margins, and unit economics.
Deep understanding of acquisition, conversion, retention, LTV, cross-sell, and monetization.
Experience managing several commercial functions such as Sales, VIP, Retention, Partnerships, or Revenue Operations.
Strong analytical mindset and ability to make decisions based on financial and product data.
Experience working closely with Product, Marketing, Finance, and Analytics.
Ability to operate effectively in a fast-moving international product company.
Strong executive communication and leadership skills.
English C1+.
Nice to Have
Experience in
fintech, payments, crypto, digital assets, marketplaces, or other transaction-driven businesses
.
Experience scaling a consumer product with millions of users.
Experience managing commercial operations across multiple geographies.
Understanding of Bitcoin and the broader crypto ecosystem.
Experience building or transforming a commercial organization during a high-growth stage.
Experience with subscription, investment, loyalty, marketplace, or financial products.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Amsterdam, Netherlands; Madrid, Spain; Milan, Italy; Bracknell, United Kingdom; Belgrade, Serbia; Warsaw, Poland
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for a Sr. Project Manager (Sr. PM) to join our A-team (hybrid*/remote). As a Sr. PM at Allucent, you are responsible for the overall coordination and management of clinical trials from start up through to final delivery. The trials are mainly in Oncology, Neuroscience or Immunology and Infectious Diseases. Experience in Cell and Gene Therapy is a plus. This position directs the technical and operational aspects of clinical projects - all with the sense of urgency expected of Allucent customers.
In this role your key tasks will include:
Leads the project team, ensuring the project is delivered according to planned scope and timelines in accordance with the contract
Creates and executes project management plans required for project delivery and in accordance with established processes
Ensures quality and adherence to the relevant policies, SOPs, and working instructions, GCP and regulatory guidelines.
Establishes clear communication lines and escalation pathways, communicates with project stakeholders
Provides input on study related documents such as the study protocol, CRF, Medical Review/Monitoring plan, and Clinical Study Report
Establishes requirements for and ensures project specific training plan for team activities
Leads internal and external meetings, with internal and sponsor teams, including Kick Off Meetings (KOM) and Investigator Meetings based on project scope
Provides support for vendor identification, qualification and selection and manage vendors
Manages vendors and vendor relationships as required for project delivery
Ensures effective and efficient resource utilization across projects and programs
Produces, maintains and circulates project progress and status reports
Manages the study budget, including monthly invoicing.
Establishes project risk management plan with input from client and functional stakeholders and oversees adherence and updates throughout the project lifecycle
Proactively recognizes and addresses any changes in scope
Negotiates and influences internal and external team members in a professional manner and with successful outcomes
Effectively solves problems with projects teams by applying strategic thinking and conflict resolution skills
Ensures the Trial Master File is kept up to date and inspection ready
Serves as the primary point of communication between the sponsor and project team
Leads by example and encourages team members to develop strong solutions for clinical trial delivery
Responsible for oversight of project team delivery and communication with functional managers, including performance feedback
Requirements
To be successful you will possess:
Minimum Bachelor’s degree in life science, healthcare and/or business degree
Minimum 5 years of relevant work experience
Minimum 5 years of experience in drug development and/or clinical research, with at least 3 years of clinical trial project management experience
Preference for candidates with CRA experience
Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements
Demonstrates strong financial acumen, administrative excellence and analytical skills
Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out).
Excellent written and verbal communication, planning, critical thinking and organizational skills, including command of English language
Representative, outgoing and client focused
Ability to work effectively in a fast-paced challenging environment with a growing company
Proficiency with various applications including, but not limited to, Microsoft Word, Excel, and PowerPoint required
Strong presentation skills
Fosters learning and the advancement and development of others
Dependable and able to take action to quickly to address urgent needs
Proactive and solution oriented
Willingly takes ownership and drives positive, collaborative results with the project team
Exercises good judgement with defined procedures and policies to determine appropriate action
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/office* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via ADP and internal platforms
Disclaimers:
*Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-AdT #LI-remote #LI-hybrid
Location: Colombia; El Salvador; Honduras; Guatemala; Nicaragua; Dominican Republic
We are seeking a detail-oriented, highly organized, and proactive
Virtual Surgery Scheduling Coordinator
to support a U.S.-based orthopedic medical practice. In this role, you will be responsible for coordinating surgical procedures, managing medical administrative workflows, communicating with insurance payors (Workers' Comp, Personal Injury, and Medicare), and liaising directly with attorneys and clinical teams.
If you have at least 2 years of experience in U.S. surgery scheduling, exceptional written and verbal communication skills, and a strong customer-centric mindset, we encourage you to apply!
Top 3 Daily Tasks
Surgery & Appointment Scheduling:
Coordinate, schedule, and track surgical procedures, consultations, and follow-ups while managing provider calendars with high accuracy.
Medical Administration & Document Editing:
Review, edit, and organize medical reports, surgical documentation, and client files to ensure complete clinical precision.
Payor & Legal Coordination:
Process and verify Workers' Compensation (W/C), Personal Injury (PI), and Medicare authorizations, while liaising directly with attorneys and insurance adjusters regarding case requirements.
Key Responsibilities
Oversee end-to-end surgery scheduling workflows, ensuring seamless communication between patients, surgical centers, physicians, and administrative staff.
Review and edit complex medical reports, ensuring accuracy before distribution to payors, legal teams, or patient records.
Manage Workers’ Compensation, Personal Injury, and Medicare claims details related to surgical approvals and pre-authorizations.
Communicate professionally with law offices and attorneys regarding Personal Injury and Workers' Comp cases.
Maintain clear, professional written and verbal communication with patients to guide them through pre-op and post-op administrative steps.
Work independently to solve scheduling bottlenecks, follow up on pending authorizations, and update patient files in the EMR.
Requirements
Experience:
2+ years of direct experience in surgery scheduling for a U.S. medical practice (experience in
Orthopedics
is a strong plus).
Insurance & Legal Knowledge:
Solid working knowledge of
Workers’ Compensation (W/C)
,
Personal Injury (PI)
, and
Medicare
procedures.
Medical Documentation:
Proven experience reviewing and editing medical reports and clinical documentation.
Language Skills:
Fluent/Bilingual English (written and spoken) with strong interpersonal communication. Spanish speaking capability is preferred.
Tech Skills:
Proficient in Google Workspace, Microsoft Excel, Microsoft Outlook, and digital calendar management.
EMR/EHR Experience:
Hands-on experience with medical EMR systems. Experience with
ModMed (EMA)
is a major plus, though candidates proficient in other EMR platforms are welcome to apply.
Work Style:
Ability to work independently with minimal supervision, highly team-oriented, customer-focused, and detail-driven.
Work Setup & Terms
Schedule:
Full-Time (40 hours/week, Monday – Friday, 8:00 AM – 5:00 PM PST).
Location:
100% Remote.
Technical Setup:
Quiet home office workspace equipped with a high-speed computer setup, noise-canceling headset, and power/internet backup infrastructure.
Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
We are seeking an energetic, bilingual (English/Spanish) Treatment Coordinator to support a high-volume Orthodontic practice. The ideal candidate brings 2+ years of specialized orthodontic experience with a proven track record of converting leads into scheduled consultations, leveraging CRM tools to manage sales pipelines, and confidently explaining treatment plans and insurance benefits in both languages.
Key Responsibilities:
Lead Conversion & Follow-Up:
Proactively reach out to inbound inquiries and manage high-volume outbound follow-ups via phone, text, and email to convert leads into scheduled new-patient consultations.
Bilingual Patient Consultations:
Confidently explain orthodontic treatment options, insurance benefits, co-pays, and flexible payment/financing plans in both English and Spanish.
CRM & Pipeline Management:
Maintain clean, up-to-date patient records and lead stages within our CRM to track communication history and ensure no follow-up slips through the cracks.
Sales & Performance Tracking:
Consistently meet or exceed monthly conversion targets and present measurable sales performance metrics.
Administrative Coordination:
Support scheduling, patient onboarding, and administrative tasks while maintaining strict compliance with HIPAA and practice standards in a remote work environment.
Requirements
Experience:
Minimum 2+ years of hands-on experience specifically as an Orthodontic Treatment Coordinator.
(Note: General dental experience alone will not be considered).
Language Skills:
Native or fluent bilingual proficiency in English and Spanish (verbal and written) with the ability to discuss complex clinical and financial terms accurately.
Sales Drive:
Proven track record of high lead-to-consultation conversion rates and comfort discussing past sales performance.
Tech-Savvy:
Hands-on experience using CRM software for pipeline and lead management.
Domain Knowledge:
Strong working knowledge of orthodontic insurance verification, third-party patient financing, and payment structures.
Attributes:
Self-motivated, highly organized, outgoing, and articulate with an enthusiastic phone presence suited for an independent, remote environment.
Please note that this is a full-time contractor position (40 hours per week). The schedule is Monday through Friday, 9:30AM - 6:30PM MON - FRI PST.
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala
We are seeking a detail-oriented, empathetic, and highly organized
Paralegal / Case Manager
to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support.
The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms.
Key Responsibilities
1. Legal Intake & Case Qualification
Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts.
Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details).
Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day.
Send, track, and follow up on retainer agreements and intake forms via e-signature tools.
2. Client Management & Communication
Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury.
Schedule client consultations and manage attorney calendar availability.
Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur.
3. Medical Records, Bills & Insurance Coordination
Request and systematically track medical records and bills from healthcare providers.
Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates.
Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system.
Flag fully documented files that are ready for demand drafting to the attorney.
4. Paralegal & Case Drafting Support
Organize client documentation and construct structured case chronologies.
Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates.
Follow up with clients proactively to gather outstanding records and evidence.
Schedule: 9am - 5pm PST
Requirements
Experience:
Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred).
Communication Skills:
Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence.
Phone Demeanor:
Calm, steady, and empathetic phone manner suited for distressed clients.
Core PI Lifecycle Knowledge:
Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement).
Insurance & Provider Handling:
Direct experience coordinating with medical providers and communicating with insurance adjusters.
Software Proficiency:
Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent).
Organization:
Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups.
Client Systems & Tools
Case Management Systems:
Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs.
Communication & E-Signature:
E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.
ОфисseniorMandaluyong
ГибридMandaluyong
УдалённоBuenos Aires, Argentina; Tiranë, Albania; Andorra la Vella, Andorra; Yerevan, Armenia; Wien, Austria; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Medellin, Colombia; San Jose, Costa Rica; Zagreb, Croatia; Nicosia, Cyprus; Prague, Czechia; Copenhagen, Denmark; Tallinn, Estonia; Tbilisi, Georgia; Athens, Greece; Dublin, Ireland; Tel Aviv, Israel; Como, Italy; Milano, Italy; Rome, Italy; Mexico City, Mexico; Sliema, Malta; Podgorica, Montenegro; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Belgrade, Serbia; Cape Town, South Africa; Barcelona, Spain; Stockholm, Sweden; Berne, Switzerland; Chiasso, Switzerland; Lugano, Switzerland; Amsterdam, Netherlands; Istambul, Türkiye; Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates; London, United Kingdom; Montevideo, Uruguay
УдалённоSan Francisco, CA; Remote (US); New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)