Location: Lagos, Nigeria
Client Acquisition & Sales:
Develop and execute acquisition strategies to identify, onboard, and grow new SME clients while driving loan origination targets.
Relationship Management & Retention:
Maintain strong, long-term relationships with SME clients through regular business reviews, proactive engagement, and high-quality service delivery.
Credit Assessment & Underwriting Support:
Evaluate prospective clients' business operations, financial stability, and creditworthiness to determine suitability for lending.
End-to-End Deal Execution:
Guide clients through loan requirements and manage the end-to-end application and documentation process for timely approval.
Cross-Functional Collaboration:
Partner with cross-functional stakeholders to ensure efficient loan processing and disbursement.
Portfolio Performance & Risk Management:
Monitor loan portfolio performance to proactively detect emerging credit risks, manage repayment concerns, and identify cross-selling opportunities.
Compliance & Risk Control:
Ensure all commercial activities, client engagements, and documentation strictly adhere to internal policies, risk guidelines, and regulatory requirements.
Market Intelligence & Reporting:
Track industry trends and competitor activities to inform commercial strategies, providing regular performance insights and pipeline updates to management.
Requirements
Bachelor’s degree in Finance, Business Administration, Economics, or a related field, with 4–5 years of experience in relationship management, lending, or sales within financial services; ideally serving SME clients.
Proven success in meeting or exceeding loan origination, sales, and portfolio growth targets through proactive client acquisition and cross-selling.
Strong knowledge of SME lending, financial statement analysis, credit risk assessment, and loan structuring to evaluate business creditworthiness accurately.
Excellent negotiation and communication skills, with a track record of partnering effectively with internal teams (Credit, Risk, Operations) to ensure seamless deal execution and disbursement.
Proficiency in using pipeline management tools to track sales activities and monitor portfolio performance.
Location: United States
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
УдалённоUnited States; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Location: Ukraine
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Claude is used across government, from US federal civilian agencies to national security, state and local, and allied international governments, and nearly every model and product Anthropic ships has public sector work on the end of it. Each of those segments runs under its own regulatory and deployment constraints, so delivering Claude to them means standing up compliant infrastructure with cloud partners, landing new models in restricted environments, bringing our application suite to parity with commercial, and clearing frameworks like FedRAMP, repeated for every segment. We're hiring a Technical Program Manager to own that program.
Today that coordination is spread across the public sector product and engineering leads and the many teams they pull in: research, infrastructure, security, compliance, and product engineering. You'll become the single owner of that program, the person who knows where every workstream stands, what it is waiting on, and who needs to decide. Over time, government customers get new models and products on a predictable cadence, authorizations like FedRAMP run as a steady program rather than a one-off push, and each new segment takes less bespoke effort than the last.
Responsibilities
Own the program for delivering new Claude models into public sector environments: sequencing, dependencies, and tradeoffs across research, inference and capacity, cloud partners, safeguards, and compliance teams
Drive FedRAMP and similar authorization programs for Anthropic's public sector offerings, working with privacy, security, compliance, and platform engineering
Plan and sequence work across public sector segments, from model and API availability to application parity and segment-specific product work
Represent public sector requirements in model launch planning alongside the launch TPMs
Establish the operating rhythm: a single view of workstreams, owners, dependencies, risks, and status, with planning, escalation paths, and launch coordination across orgs
Convert recurring efforts into documented, repeatable processes so that each new segment or model requires less bespoke coordination
You may be a good fit if you
Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
Have shipped software or infrastructure into regulated or restricted environments (government clouds, air-gapped deployments, FedRAMP or similar authorization frameworks) and can engage meaningfully with the infrastructure, ML, and security engineers doing the work
Have experience coordinating across multiple engineering teams and organizations simultaneously, including research, security, and compliance partners
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
Have excellent written and verbal communication skills, with the ability to influence without authority
Have worked on public sector, defense, or government cloud programs, or hold or are eligible for a US security clearance (preferred but not required)
Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to public institutions safely and reliably
Are a US person. We have agreements with the US Government that mandate this for these roles.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: SF or Remote (US/Canada)
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We're looking for a Senior/Staff Analytics Engineer to join our growing Data team and lead the evolution of our Analytics Engineering platform. As Render scales, you'll build the foundations that turn raw data into trusted, reusable models for analytics, executive reporting, and AI-assisted decision-making.
In this role, you'll partner closely with analysts, scientists, data engineers, and teams across Product, Engineering, Growth, Go-to-Market, Finance, and other business functions. Analysts and scientists will bring domain expertise and own business logic within their areas; you'll own the technical architecture, modeling standards, and engineering practices that help that work scale reliably.
As a Senior/Staff-level individual contributor, you'll set the technical direction for Analytics Engineering at Render—strengthening data quality, improving the developer experience, and building semantic and context layers that make data easier to discover and use. You'll help teams move faster with consistent metrics and maintainable models they can trust.
WHAT YOU'LL DO
- Own our Analytics Engineering architecture. Guide the long-term evolution of Render’s Analytics Engineering platform, strengthening foundational models so our data remains trusted, scalable, and ready for AI-assisted analytics.
- Build trusted, reusable data models. Design, build, and maintain governed dbt models that serve as authoritative sources for business-critical metrics across Product, Engineering, Growth, Go-to-Market, Finance, and other teams.
- Establish engineering standards. Define and improve practices for data modeling, testing, documentation, version control, CI/CD, and code review. Review high-impact dbt changes and reduce technical debt across the analytics codebase.
- Enable self-service and AI-assisted analytics. Design and maintain semantic and context layers that make metrics consistent, data discoverable, and analysis reliable for both people and AI tools.
- Partner closely with analysts and scientists. Help analysts and scientists translate domain-specific business logic into scalable, maintainable warehouse models, moving shared logic out of individual reports and dashboards and into governed datasets.
- Improve reliability and efficiency. Partner with Data Engineering to strengthen source data quality, warehouse architecture, and BigQuery performance and cost efficiency.
- Raise the bar for Analytics Engineering. Mentor analysts, scientists, and analytics engineers on dbt development, dimensional modeling, and engineering best practices, and help teams adopt shared standards.
WHAT WE'RE LOOKING FOR
- 7+ years of experience in Analytics Engineering, Data Engineering, or a related technical field, including at least 3 years of hands-on experience running dbt in production.
- Expert-level SQL skills and a track record of designing and owning scalable Kimball dimensional models.
- Deep expertise in modern Analytics Engineering practices, including Git, testing, CI/CD, documentation, data contracts, lineage, and governance.
- Experience building semantic and context layers, trusted metrics, and warehouse architectures that support self-service analytics for humans and AI agents across multiple business domains.
- Strong understanding of modern cloud data warehouse architecture, performance optimization, and cost efficiency, with experience in platforms such as BigQuery, Databricks, or Snowflake.
- A track record of establishing technical standards, influencing engineering practices without formal authority, and improving reliability while reducing technical debt.
- Proven ability to partner closely with analysts, scientists, and business stakeholders to translate requirements into scalable, maintainable data models.
- Excellent communication skills. You can explain complex technical concepts and tradeoffs to technical and non-technical audiences and build alignment across teams.
- Experience building data models that connect product usage, acquisition, CRM, and financial data across the customer lifecycle.
- Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate data modeling, testing, documentation, or exploration.
NICE-TO-HAVES
- Hands-on experience with Render’s analytics stack, including BigQuery, Segment, dbt, and analytics tools such as Metabase or Mixpanel.
- Experience with developer-focused, product-led, sales-led, or usage-based businesses.
- Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
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Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
The next generation of software won’t just be used by people — it’ll be built and shipped by agents. Builds are where that happens, and they’re the beating heart of Vercel. Whether an idea starts in v0, in an agent, or in an engineer’s editor, every customer builds — and millions of builds flow through our systems every day.
As an engineer on the Agentic Infrastructure team, you’ll take ownership of the systems that carry that work at scale. You won’t just contribute features — you’ll be responsible for the design, reliability, and evolution of the platform itself. You’ll make decisions that shape performance, define best practices, and ensure the workflows that Vercel, our customers, and their agents depend on are fast, resilient, and secure.
This role blends product thinking with deep systems ownership. You’ll partner with teams across Vercel to build and operate the agentic infrastructure that determines how software actually ships.
We’re looking for engineers who want to own high-scale systems end-to-end, thrive on improving the developer/agent experience, and are driven to have a lasting impact on how modern software gets built and delivered.
What you’ll do
Own and evolve the infrastructure that powers Vercel’s build and deployment lifecycle — from handling webhooks to designing resilient database schemas and building scalable APIs.
Design and operate high-performance microservices that process millions of builds daily, ensuring speed, reliability, and developer delight.
Lead projects end-to-end: from identifying opportunities to defining technical direction and delivering improvements in performance, reliability, and developer experience.
Collaborate across teams to align infrastructure with company-wide goals and ensure seamless developer workflows.
Shape the long-term vision of agentic infrastructure at Vercel by setting standards for scalability, reliability, and developer productivity.
Participate in the on-call rotation, taking responsibility for the reliability of critical systems.
Contribute to the open-source community, representing Vercel’s commitment to advancing developer tools globally.
Write clean, efficient, tested, and well-documented code that others can build upon confidently.
What you need
3+ years of experience designing, building, and operating backend applications and distributed systems at scale.
Strong proficiency in JavaScript/TypeScript, with the ability to navigate and improve complex systems.
Strong proficiency with cloud infrastructure (AWS) and infrastructure as code (Terraform)
A track record of end-to-end ownership — from design and implementation through to long-term operation in production.
Skilled at cross-team collaboration, able to influence priorities and drive alignment toward shared goals.
Able to reason about technical direction and architectural tradeoffs, balancing long-term vision with pragmatic delivery.
Invested in the people around you — through mentorship, code review, or simply raising the bar on how the team builds.
Curious, eager to learn, and motivated to push the boundaries of how modern software gets built and shipped.
Bonus if you
Are familiar with React or Next.js
Have experience with DynamoDB
Have worked to develop a CI/CD platform or internal developer platform used by other engineers or by agents.
Have experience contributing to or participating in open-source projects.
Have experience optimizing build systems for monorepos or polyrepo setups.
Have experience with build caching, artifact storage, or dependency management at scale.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The base pay range for this role is $196,000.00 - $294,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KR1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next GTM Innovation Account Executive
About the job
As a GTM Innovation Account Executive, within our Specialist Sales organization, you will be responsible for prospecting, solution selling and closing opportunities for new Twilio products. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies. You will drive pre-revenue growth by validating sales motions, ICPs, and use cases. This role is for highly flexible AEs, with deep integration with Global Sales, Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams.
Responsibilities
In this role, you’ll:
Be responsible for acquiring customers for new product offerings across the full Twilio portfolio
Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings .
Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth.
Work with customers across verticals and regions to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals.
Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform.
Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities.
Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product teams.
Establish yourself as a subject matter expert across multiple product categories with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives.
Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers.
Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships.
Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth. Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions.
Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value.
Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement.
Entrepreneurial mindset with appetite to define process and build programs
Excellent verbal and written communication skills (English)
Desired:
Demonstrated track record of managing business forecasts and financial models
Record of delivering market driven results, especially to scale and enterprise customers
Bachelor’s Degree or equivalent years of experience
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192- $165,240.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,000- $174,420.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until December 15, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: UNITED STATES - Remote, EMEA - Remote, CANADA - Remote, LATAM - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the team
MetaMask's design team is working to establish MetaMask as the premier wallet in fintech, elevating the craft of design and leading the industry as the next phase of decentralized finance unfolds. Our focus is reducing friction while preserving user trust, so more people can safely explore the world of Web3.
Prediction markets are one of the most exciting areas in consumer finance right now, sitting at the intersection of trading, sports, news, culture, and real world events. This is a big growth area for MetaMask, and we're looking for a Lead Product Designer to help shape where it goes next. This is a chance to take real ownership of the end-to-end Prediction Markets experience inside one of the most widely used products in web3 — helping define how people discover markets, understand what's happening, trade, manage positions, and come back as events unfold. The product is still evolving, so much of the experience is still there to be defined, and that's a big part of what makes this role interesting: we're not looking for someone to polish a finished product, we want someone who wants to help shape it. You'll work closely with Product and Engineering, have a strong voice in what we build, and take ideas from early thinking through to something real in the hands of users.
What you’ll do
Own the Prediction Markets experience from early thinking through launch and iteration.
Define how users discover markets, understand them, trade and manage their positions.
Make complex ideas like probabilities, liquidity and market mechanics feel clear and easy to understand.
Work closely with Product and Engineering to shape what we build, not just how it looks.
Prototype quickly using AI to explore ideas and get to stronger solutions faster.
Set a high bar for visual and interaction design, and use research and data to keep improving the product.
Would be great if you brought this to the role
5+ years of product design experience with a strong portfolio of shipped consumer products.
You have a proven track record of delivering impactful, customer-centric designs that solve complex problems and drive commercial outcomes.
Exceptional visual and interaction design craft, with strong product instincts and attention to detail.
Experience taking complex or ambiguous problems from early ideas through to shipped experiences.
Comfortable using AI, code and modern design tools to explore, iterate and build quickly.
High ownership, strong communication and the confidence to push work forward without waiting for a perfectly defined brief.
Someone who genuinely loves sports and understands how fans follow teams, leagues, games and major sporting events.
Bonus points
Experience in trading, investing, fintech, sports, betting, marketplaces or other high frequency consumer products.
An interest in prediction markets and where the category could go.
Experience working with market data, probabilities, charts or financial positions.
Experience designing discovery, feeds, ranking or personalised content.
Experience with crypto or web3, although deep crypto knowledge is not required.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$125,000
—
$195,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: England; Portugal; Spain; Italy; Ireland; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through:
- Technical Selling and Deal Shaping
- AI Governance and Security Thought leadership
- Technical Champion Ownership and Thought Leadership
- Customer and Internal Advocacy
- Competitive and Strategic Selling
This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems.
As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline.
_______________________________________________________________________
RESPONSIBILITIES
Technical Selling and Deal Shaping
- Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand:
- AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials)
- Software supply chain risk posture
- Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework)
- Secure development lifecycle requirements
- Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity.
- Design, position, and execute structured PoCs/PoVs focused on:
- Sandbox, network, and MCP tool policy enforcement
- Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs)
- Software supply chain visibility
- Agent and MCP tool governance controls
- Secure build pipelines
- Define clear success criteria, evaluation frameworks, and executive-ready value summaries.
- Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings.
- Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders.
AI Governance and Security Thought Leadership
- Establish credibility as a trusted advisor on:
- Responsible AI development practices
- Secure AI model lifecycle management
- Software supply chain integrity (SLSA provenance, SBOMs, verified base images)
- Container and artifact security
- DevSecOps best practices
- Guide customers in implementing governance controls across AI-enabled SDLC workflows.
Provide architectural guidance for:
- Agentic AI development environments and runtime isolation (sandboxing)
- Policy-as-code enforcement across agents, tools, and machines
- MCP tool governance and allow-listing
- Identity and access governance for AI workloads (IdP-based role and policy assignment)
- Audit, logging, and SIEM visibility for agent activity
- Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements.
Technical Champion Ownership and Thought Leadership
- Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams.
- Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices.
- Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities.
- Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions.
Customer and Internal Advocacy
- Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience.
- Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle.
- Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts.
Competitive and Strategic Selling
- Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle.
- Partner with Sales to develop technical win strategies for strategic and competitive accounts.
_______________________________________________________________________
QUALIFICATIONS
We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply.
- Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales.
- Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria.
- Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership.
- Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
- Experience with Docker, container ecosystems, or adjacent technologies strongly preferred.
- Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred.
- Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred.
- Must be fluent in English.
- Excellent communication, influence, and stakeholder management skills.
- Willingness to travel to customer sites up to 25%.
_______________________________________________________________________
WHAT TO EXPECT
FIRST 30 DAYS
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer.
- You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker.
- You will actively engage with senior stakeholders and manage relationships with clients.
- You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers.
- At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role.
FIRST 60 DAYS
- You will be laser-focused on supporting the sales teams during your second month.
- You will have connected with all of your team members.
- You will gain in-depth knowledge of Docker's products and how they impact our customers.
- You will have an advanced understanding of tools, activities, and best practices to be successful in your role.
FIRST 90 DAYS
- In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs.
- You will continue efforts to improve messaging, processes, and activities.
- You will educate our clients about our product roadmap and undertake product training for users.
- You will be ready to operate independently at full speed.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Europe: €141,400– €202,000 OTE
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Kansas City, Missouri, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
As a
Data Center Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will include supporting the data center’s IT infrastructure by troubleshooting and resolving hardware issues, performing hardware and network diagnostics, carrying out physical repairs, and ensuring the smooth operation of critical systems. This is a shift-based role and may also require occasional travel between data center locations.
You will work
onsite
in our
Kansas City, Missouri
data center location.
Your responsibilities will include:
Diagnosing and resolving issues related to IT hardware and ensuring the continuous support of the data center's IT infrastructure across all compute, storage, and networking platforms.
Collaborating effectively with internal teams and external contractors to address technical and operational challenges across the data center floor.
Installing, upgrading, and decommissioning hardware based on operational requests, change requests, and project requirements.
Managing and maintaining the connectivity of fiber optic cables, copper patch cords, and structured cabling in accordance with Nebius standards and documentation.
Planning, executing, and monitoring regular IT tasks — including preventive maintenance, break/fix activities, and routine deployments — to maintain and improve data center infrastructure operations.
Supporting the Return Merchandise Authorization (RMA) process by assisting with hardware identification, fault documentation, and coordination with the DC Diagnostic & RMA team, in accordance with established Nebius procedures.
Developing and maintaining clear, accurate documentation including hardware configurations, troubleshooting guides, maintenance logs, and operational runbooks.
Collaborating with cross-functional stakeholders including shift leads, infrastructure engineers, and DC management to ensure work is completed to standard and on schedule.
Participating in shift-level technical tasks and project execution as directed by the Senior DC Technician or Lead DC Technician.
Monitoring and reporting on the status of assigned work items, incidents, and hardware tasks through Nebius ticketing and operational systems.
We expect you to have:
Hands-on experience diagnosing and resolving server hardware issues in a production or enterprise data center environment.
A solid understanding of data center operations, server architecture, and network equipment principles.
Basic proficiency in the Linux operating system and familiarity with command-line tools for system identification, log review, and basic diagnostics.
Practical experience working with server IT hardware, enterprise-grade network switches, and fiber optic cabling.
Proficiency with standard documentation and productivity tools including spreadsheets, with the ability to maintain logs, records, and operational reports.
A proactive, responsible, and quality-focused approach to work with a strong commitment to safety and process adherence.
Core Physical Requirements:
Ability to stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Ability to safely lift, carry, and position equipment weighing up to 50 pounds unassisted, and heavier loads with appropriate team-lift protocols or mechanical aids.
Comfortable working at heights including ascending and descending ladders, raised platform equipment, and elevated data center infrastructure.
Ability to work in confined spaces such as under raised floors, within enclosed rack enclosures, and in cable management pathways.
Comfortable working in environments with variable temperatures, including cold aisle containment zones and active cooling infrastructure.
Manual dexterity sufficient to handle small form-factor components, precision cabling, and fine connector installations.
Visual acuity sufficient to read equipment labels, small-form-factor interface indicators, and detailed wiring diagrams in variable lighting conditions.
Ability to push or pull equipment carts, server sleds, and wheeled infrastructure weighing up to 500 pounds on level surfaces.
It will be
an added bonus
if you have:
Valid Driving License
Project planning skills
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$30
—
$42 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the team
dbt Labs' West + Central enterprise sales org drives new logo and expansion revenue across the region's largest data and analytics organizations. This RD role leads the PacNW and Bay Area territory, a mix of established enterprise accounts and high growth prospects, and reports directly into the Regional Vice President of Sales.
What you'll do
Manage and coach a team of enterprise account executives selling into PacNW and Bay Area accounts, with a focus on pipeline generation, forecast rigor, and deal progression
Own territory planning and account segmentation across new logo and expansion motions
Partner cross-functionally with solutions architecture, customer success, and professional services to drive full-funnel execution
Represent the territory in weekly forecast and pipeline reviews with the AVP
Recruit, hire, and ramp new account executives as the team scales
Build and reinforce a consistent sales methodology, including discovery, MEDDIC-style qualification, and competitive positioning
Get directly involved in strategic deals, escalations, and executive relationships where needed
What we're looking for
3+ years of experience managing enterprise or strategic account executives, ideally in data, analytics, or infrastructure software
A track record of building and scaling teams that consistently hit or exceed quota
Strong forecasting discipline and comfort operating in a fast-moving, matrixed post-merger environment
Experience selling into complex, technical buying committees (data platform leaders, analytics engineering teams, CDOs)
Familiarity with the dbt platform and modern data stack is a strong plus
A coaching-first management style, with the ability to also step into deals as a player when the situation calls for it
Based in or willing to be based in the Bay Area or Pacific Northwest, with regional travel expected
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$177,790
—
$222,237.50 USD
OTE (On Target Earning)
$355,580
—
$444,475 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive at Anthropic, you'll partner with the most innovative AI-native companies in their hypergrowth journey, working directly with founders and leadership teams to shape the future of AI adoption. You'll own our most strategic customer relationships, leading complex commercial discussions while driving deep engagement between these pioneering companies and Anthropic's executive team.
Responsibilities:
Own and deepen relationships with founder/CEO-level executives at the fastest-growing AI companies, serving as their primary strategic partner for AI infrastructure decisions
Lead complex, high-stakes commercial negotiations spanning multiple stakeholders, including founders, operators, and venture capital firms
Drive strategic alignment between customer roadmaps and Anthropic's product vision, advocating for customer needs at the highest levels of our organization
Partner closely with technical counterparts to ensure seamless execution and customer success
Identify emerging market trends and opportunities based on a deep understanding of how leading AI companies are building and scaling
Develop and execute account strategies that support customers through various growth stages, from early startup to category leader
Navigate complex organizational dynamics while maintaining strong relationships across both customer and internal stakeholders
You may be a good fit if you have:
15+ years of experience in strategic sales or account management, with proven success managing high-complexity, strategic customer relationships
Track record of leading and closing sophisticated commercial deals with multiple stakeholders
Experience working directly with founders and C-level executives at high-growth technology companies
Strong business acumen and ability to understand technical concepts sufficiently to engage in strategic discussions about AI implementations
Proven ability to influence product direction and strategy based on customer needs
Excellence in stakeholder management across multiple levels, from technical teams to C-suite
Outstanding communication and presentation skills, with an ability to articulate complex value propositions to various audiences
Strong candidates may have:
Experience working with venture capital firms or understanding of the venture ecosystem
Background in consumption-based/usage-based pricing models
Experience supporting customers through hypergrowth phases
Understanding of the AI/ML landscape and key trends
Track record of helping define commercial frameworks for emerging technology markets
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
We are looking for our next Technical Support Expert 2 to join our Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in.
Responsibilities
In this role, you’ll:
Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel.
Communicates basic concepts to customers with appropriate empathy and urgency
Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers
Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role
Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement). Contributes to Knowledge articles.
Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets. Escalate to senior technical resources to drive ticket resolution
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years of experience
Experience with account reconciliation or data analysis, including technical troubleshooting skills
Fluency in English (verbal, comprehension, listening, and writing)
Availability to work non-standard, on-call rotation weekend and holiday hours
Ability to diplomatically address customer concerns and provide feedback
Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Strong problem-solving skills and critical thinking
Desired:
Bachelor's Degree or equivalent certifications and work experience
Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment
Basic case management experience/skills
Proficiency with Excel, SQL, database queries, ZenDesk
Experience with Salesforce, Zuora or other financial management software
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff engineer to set technical direction for the systems that move billions of messages a day. This isn't a role about shipping more, faster. It's about deciding what gets built, where the architecture needs to go next, and raising the ceiling for the engineers around you.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership at company scale
You take on the problems nobody has claimed yet — the ones that span squads, have no obvious owner, and would quietly cost us a year if left alone. You either solve them or get leadership aligned to.
Engineers with product taste
You think like a user, not just an engineer. You connect architectural decisions to what customers actually experience, and you can explain that connection to people who don't write Go.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Your best quarter isn't measured by what you shipped. It's measured by what the department can now do that it couldn't before.
What You'll Do
Shape the technical direction of our distributed messaging systems in Go — making the high-level architectural calls on mission-critical services where scale, cost, and reliability are all in tension
Take on ambiguous, high-stakes problems that cross squad and function boundaries, and drive them to a decision when the right answer isn't obvious to anyone yet
Build consensus on contested technical questions across teams, and communicate the tradeoffs clearly enough that senior leadership can act on them
Raise the department's bar — set quality and design standards, mentor senior engineers, and turn what you know into frameworks and documentation other teams can use without you in the room
Drive engineering process and tooling improvements that span multiple squads, not just your own
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Interview and calibrate against our career ladder, giving honest, evidence-based assessments of candidates
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
10+ years building scalable, distributed systems in Go (or similar statically typed languages), including several as the person others turned to on architecture
Depth across multiple systems or domains, not just one — you've been the recognized expert in more than one place
A track record of designing for production reality: you quantify tradeoffs in throughput, cost, and reliability rather than picking a reasonable path and defending it
Experience designing observability and recovery as first-class concerns — metrics, alerting, rollback, backpressure, checkpointing — not logging added afterward
Comfort working in cloud-native environments (AWS, GCP), with relational databases (we use MySQL) and a real understanding of performance tradeoffs
Evidence of making other engineers better: mentorship, technical writing, design review, standards that outlasted your involvement
A bias for action over perfection, and the judgment to know which decisions are worth slowing down for
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Architecture Interview (60 mins)
- A collaborative system design conversation focused on scaling challenges, tradeoffs, and failure modes.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: United States
What the Role Is
This role owns replenishment and order writing for Babylist's Furniture and Monitors categories — a mix of bulky, freight-heavy furniture and dropship-fulfilled monitor SKUs. You'll manage inventory flow across a heavily dropship vendor base, balancing in-stock performance against the longer lead times and fulfillment complexity these categories bring. You'll report into Division 3 Planning and work closely with Merchandising, Supply Chain, and Finance to keep the category healthy.
Who You Are
You have hands-on experience managing dropship inventory
— you know how to plan and track stock you don't physically hold, coordinate with vendors on availability, and catch outages before they become customer-facing problems.
You've owned replenishment and order writing
for a category with real complexity — long lead times, freight considerations, or a fragmented vendor base.
You're comfortable working in a planning system day to day and can pick up new tools quickly (NetSuite, Sigma, or similar planning/BI platforms).
You have advanced Excel skills and are confident working with large data sets.
You have a strong foundation in retail math and inventory planning concepts (OTB, WOS, sell-through).
You communicate clearly with vendors and cross-functional partners, especially when flagging risk early.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Execute replenishment and order writing across Furniture and Monitors, keeping inventory aligned to forecast and in-stock targets.
Manage a dropship vendor base — tracking availability, coordinating on delivery timing, and resolving discrepancies before they hit customers.
Own monthly Open-to-Buy inputs for the category: trend analysis, risk flags, and forecast updates.
Deliver weekly sales and inventory recaps with clear, actionable takeaways for the planning team.
Build pre-season inventory forecasts at the category, brand, and SKU level.
Track out-of-stocks and discontinued items, proactively communicating risk to internal partners.
Partner with Merchandising on new product introductions and assortment changes.
Why This Role
You'd be stepping into an established category with real scope from day one — Furniture and Monitors are being handed off as part of a broader team restructure, not built from scratch.
Dropship is a genuinely different planning problem than owned inventory, and this is a chance to specialize in it rather than treat it as a footnote.
You'll have direct exposure to Merchandising, Supply Chain, and Finance on a category that carries real freight and vendor complexity — good ground for someone who wants to grow into bigger scope.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$93,820 to $125,081
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Sales Director, Enterprise Growth
who will be responsible for leading a team of Enterprise Growth Account Executives across the
UK & Ireland.
As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognised as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organisation.You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team.
Ideally, you come from a technical background and have sold visualisation, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organisational strategy and objectives
Meet with prospects and strategise with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 2 years of leading a successful Enterprise sales team in the UKI
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organisational, prioritisation, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards
In the UK, the OTE compensation range for this role is GBP £288,500 - £319,250. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a Senior Autonomy Engineer focused on Spatial Intelligence to join our team. In this role, you will bridge the gap between classical spatial geometry and next-generation AI. You will lead the design and development of robust state estimation, long-term mapping, and localisation loops, with a specific focus on integrating modern machine learning techniques and foundation geometry models into our core navigation stack. Your work will ensure our robots possess rock-solid spatial awareness and execute highly reliable trajectories over extended deployments in complex, real-world environments.
WHAT YOU'LL DO
- Architect the spatial intelligence layer that unifies 3D geometry with semantic scene understanding to ensure safe and efficient navigation and locomotion in complex environments
- Develop advanced 3D spatial reasoning capabilities that provide our robots with long-term persistent spatial memory and a deep contextual awareness of their surroundings.
- Own the entire perception lifecycle by training large-scale multimodal networks and deploying and integrating them for ultra-low latency performance on edge hardware
- Bridge the gap between conceptual research and physical reality by implementing state-of-the-art 3D representations that track and interpret the environment state
- Collaborate with cross-functional teams to bridge the gap between large-scale model training and reliable robot integration.
- Stay ahead of the field, rapidly evaluate new model architectures, benchmarks, and datasets to guide our embodied AI roadmap.
WHAT WE'RE LOOKING FOR
- Exceptional software engineering skills with a proven track record of shipping complex ML systems into production.
- Strong background in 3D scene understanding and the design of efficient spatial data structures.
- Deep experience in machine learning for vision or embodied AI, ideally with large models (VLMs, transformers, or multi-modal architectures).
- Proficiency in PyTorch and hands-on experience building, fine-tuning, and deploying large-scale ML systems.
- High-impact individual contributor capable of taking projects from conceptual research to high-performance robot code.
- Comfortable working in a fast-moving, research-driven environment with evolving models, data, and tools.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
УдалённоUkraine; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
seniorГеография найма не уточнена
Hybrid - San Francisco, New York City
УдалённоГеография найма не уточнена
УдалённоRemote - US
leadПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, EMEA - Remote, CANADA - Remote, LATAM - Remote
УдалённоEngland; Portugal; Spain; Italy; Ireland; Germany; We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this