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Location: Budapest, Hungary About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. As our new Account Manager you’ll be trusted with a portfolio of nationally recognized brands, each with ambitious goals, multi-layered decision-making structures, and large operational footprints. You’ll be responsible for unlocking their full potential on Wolt by building strong relationships, running sophisticated campaigns, and making data-driven decisions that drive both growth and profitability. What you’ll be doing As an Account Manager, you’ll be the primary point of contact for a number of large enterprise accounts. You’ll work across multiple layers of each organisation – from central decision-makers to regional managers and local stores – with a focus on long-term growth and operational excellence. You’ll plan and execute advanced promotional campaigns, lead commercial negotiations, and use data to optimize every aspect of partner performance. In addition to managing your portfolio, you’ll help shape internal tooling and best practices that support the broader enterprise AM community. Day-to-day in this role you’ll: Own a portfolio of restaurant accounts end-to-end Lead negotiations and strategic planning in collaboration with senior internal and external stakeholders Drive adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital Analyse partner performance in depth – from conversion rates to delivery efficiency – and turn insights into concrete actions Collaborate cross-functionally with teams like Marketing, Operations, Analytics, and Product to ensure smooth execution of partner plans and bring feedback from the field into internal roadmaps Build tools, frameworks, or workflows that support smarter decision-making within your team and across the region Tailor your approach to different organisational layers, from headquarters to local store operators Our humble expectations We’re looking for someone who combines commercial sharpness, analytical depth, and strong interpersonal skills – and who’s motivated by solving complex challenges. Strategic commercial thinking – You understand what drives partner performance and profitability, and you can develop win-win plans that balance long-term growth with short-term impact Advanced analytical skills – You’re highly comfortable navigating BI tools like Looker or Excel, building your own performance views, and using data to guide negotiations, campaigns, and optimisations Ownership mindset – You take full responsibility for your portfolio, push projects forward without being asked, and proactively solve problems when roadblocks appear Process builder – You enjoy improving how things work – whether through creating internal tooling, building a new report, or refining the way we engage with partners Experience – You likely have 4+ years in account management, strategy, consulting, or commercial roles with enterprise exposure Languages – You’re fluent in Hungarian and English, both written and spoken What we offer At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account Manager, you’ll get exactly that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths. On top of that, you’ll get a competitive salary, Wolt discounts, daily lunch, and a well-stocked office with coffee, soft drinks, and fruit – plus a range of local benefits. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: USA (Remote) Workplace: Remote About The Opportunity We are currently searching for linguists to join our Medical Talent Community. Given the highly regulated nature of the products in the U.S. healthcare market, we are looking for senior linguists with a proven track record specifically within the Life Sciences vertical. We prioritize linguists who understand the nuances of patient communications, clinical documentation, and healthcare terminology. Your specialized expertise will contribute to high-stakes medical content supporting patients directly. Important: This role requires the linguist to be physically located within the United States, as verification is performed through a secure browser system that requires access from a U.S.-based location and a smartphone for identity verification. What You'll Deliver - Regulatory Review: Adapting and validating target text to meet U.S. healthcare compliance standards. - Life Sciences Expertise: Demonstrable experience in translating for healthcare, medical devices, pharmaceuticals, or clinical settings. - Standard Operating Procedures: Ability to work within strict quality environments and adhere to ISO 17100 quality standards. - Identity Verification: Ability to complete a secure login/verification process via smartphone, as required by the end client's system. Qualifications - Native-level proficiency in Romanian, with fluency in English. - Must be physically located in the United States. - Must have access to a smartphone for secure identity verification purposes. - A graduate qualification in translation, linguistics, or language studies, OR - A graduate qualification in another field plus 2 years of full-time professional translation experience, OR - 5 years of full-time professional translation experience. - The ability to follow terminology and reference materials precisely. - Professional experience in translation and localization within the Medical/Life Sciences domains. Why Collaborate with Lilt? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor, you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions apply. This role is only available to linguists physically based in the United States, due to client system access requirements. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. How to join our Life Sciences Community To ensure we meet our client's regulatory obligations, all Life Sciences partners must complete the following: Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Experience Verification: Providing a project list or references highlighting past work in regulated medical markets. [Life sciences questionnaire] Step 3: Compliance Audit: Confirmation of familiarity with relevant U.S. healthcare regulations and patient privacy standards. Step 4: Specialized Assessment: Completion of a domain-specific translation or review test, plus a verification of U.S.-based location and smartphone access. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Dubai, United Arab Emirates Comprehensive Position Overview: Role Function: The Duct Fabricator plays a critical role within the Mechanical, Electrical, and Plumbing (MEP) and HVAC divisions, converting engineering specifications into structural duct systems required for proper air distribution, ventilation, and climate control across commercial, residential, and industrial facilities. Operational Environment: Works primarily within off-site sheet metal workshops, pre-fabrication yards, or dedicated on-site fabrication areas alongside mechanical engineers, quality control inspectors, and assembly teams. Detailed Technical Responsibilities: Pattern Development & Material Selection: Analyze complex HVAC shop drawings, cut sheets, and Bill of Quantities (BOQ) to perform accurate material take-offs. Lay out, stretch, and develop patterns for custom sheet metal fittings—including offset transitions, bullhead tees, square-to-round adapters, and fire damper casings—minimizing material scrap. Select appropriate sheet metal gauges (typically 18 to 26 gauge GI or specialized PI panels) based on system static pressure classifications and airflow parameters. Precision Fabrication & Assembly Procedures: Cut sheet metal accurately using foot shears, hand snips, and automated plasma cutting tables. Form joint edges, standing seams, drive cleats, Pittsburgh locks, and snap locks using specialized roll formers and folder machines. Assemble duct sections securely using spot welding, riveting, self-tapping screws, or specialized mechanical clinching techniques. Insulation & Cladding Application: Measure, cut, and apply internal or external insulation materials, including fiberglass insulation board, elastomeric rubber (Nitrile), and rockwool. Secure insulation with mechanical fasteners, stick pins, and high-performance spray adhesives, applying aluminum foil vapor barrier tape to guarantee airtight thermal protection. Fabricate weather-proof metal cladding (Alu-Zinc or Aluminum) for external, rooftop ductwork installations exposed to extreme desert conditions. Quality Standards & Testing Protocols: Verify cross-sectional dimensions, diagonal alignment, and flatness tolerances before dispatching finished units to the installation crew. Execute light testing and pressure-drop/air-leakage testing per SMACNA (Sheet Metal and Air Conditioning Contractors' National Association) or DW144 guidelines. Ensure all fabricated assemblies comply with local authority civil defense regulations (e.g., Dubai Civil Defense fire-rated duct requirements). Requirements Formal Technical Education: Industrial Training Institute (ITI) Certificate, Vocational Trade Diploma, or Technical High School Certificate specializing in Sheet Metal Working, Mechanical Trade, or Fitting. Demonstrated Technical Expertise: Minimum of 3 to 5 years of verified experience in high-volume HVAC duct production within the UAE or wider GCC region. Practical knowledge of sheet metal bend allowances, stretch-outs, and seam allowances. Familiarity with SMACNA, DW144, ASHRAE, and Dubai Municipality green building code specifications. Soft Skills & Operational Attributes: Strong spatial reasoning skills to visualize 3D objects from 2D orthographic engineering plans. Strict commitment to occupational health and safety (HSE) standards, including the consistent use of Personal Protective Equipment (PPE) such as cut-resistant gloves, ear protection, and safety boots. Ability to perform physical labor involving heavy lifting, extended standing, and operating vibrating machinery. Benefits Competitive salary; Official UAE employment status; Comprehensive medical insurance coverage; Working schedule 6 days per week from Monday to Saturday and Sunday is off.

Location: Toronto, Ontario, Canada From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. T ogether, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for an engineering manager to lead our Metadata team, which owns the metadata layer of the dbt platform: the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing. You'll own technical excellence and delivery of a single team, from evolving high-throughput APIs and data models, to hardening reliability and latency for enterprise and single-tenant customers, to shipping new discovery and catalog capabilities in close partnership with product. You'll set direction, review designs and code, remove roadblocks, and grow the engineers on your team through coaching, feedback, and clear career development. What You'll Do Lead and grow a team of software engineers, owning hiring, onboarding, coaching, career development plans, and regular 1:1s and check-ins Own project delivery for your team against the quarterly plan, and be accountable for the reliability and performance of the services you own (e.g. uptime and latency targets) Review technical designs and code, and provide feedback grounded in a deep understanding of the Metadata product area and architecture Drive the team to address technical quality — incidents, bugs, tech debt, and post-mortems — within SLA and metric targets Partner with product and business stakeholders on planning, and maintain a realistic, prioritized feature and project backlog with a high completion rate Contextualize and communicate the engineering vision and strategy to your team, and share the team's work and business impact with adjacent teams Ensure engineering processes (e.g. FDLC) are implemented and consistently followed Delegate effectively and build autonomy and a positive, high-trust culture within the team Address performance issues and conflict promptly and fairly Ensure your team uses AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Skills We're Looking For Experience managing and growing a software engineering team(ideally a customer-facing product development team); including hiring, coaching, and running a full performance and career-development cycle Strong technical foundation with the ability to review designs and code and make sound architectural trade-offs in a distributed, cloud-based systems environment Track record of delivering complex projects on schedule while holding the team to high standards of quality, reliability, and performance Experience owning production services and driving operational health — incident response, on-call practices, tech-debt reduction, and meeting SLAs Ability to plan and prioritize with product partners, maintain a realistic backlog, and drive high sprint and quarterly completion rates Communicates clearly and effectively across the team and with adjacent teams and stakeholders; keeps people well informed Fluent in using AI code assistants, coding agents, and conversational AI (e.g. Claude, ChatGPT) to support the software development lifecycle, and able to establish those practices across a team Bonus Skills Experience building or operating metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem Experience supporting enterprise or single-tenant customers with strict reliability and latency requirements The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Ontario Pay Range $186,701 — $233,376 CAD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote; Seattle, WA; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We’re building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we’re growing our support team to ensure we can continue to provide delightful experiences for our users every day. We're looking for creatives at heart that can pick up new tools fast, hold up under high ticket volume without losing quality and identify solutions vs. just clearing the queue. If that's you, read on! WHAT YOU’LL DO - Work through a high volume of inbound support tickets across Free, Standard, Pro and Unlimited plans with speed and accuracy - Handle escalations from our AI support layer with sharp judgement on what needs a human and what doesn't - Identify patterns across tickets and proactively surface them to the product team- not just reporting, but also offering thoughtful recommendations based on what you're seeing - Help identify opportunities to maintain or build self-service content: help docs, short-form videos, FAQs, etc. - Engage with the Runway community on Discord and other forums - Contribute directly to process improvements and automation, including building things yourself when the opportunity is there - Triage complex technical issues for escalation to Enterprise support - Live troubleshoot within the Runway platform as needed WHAT YOU’LL NEED - You're already comfortable in tools like Notion, Slack, Zendesk (or similar), Google Workspace and AI platforms - Strong written communication: clear, direct, and thoughtful at volume - A learn-by-failing mentality, when you hit something unfamiliar, you have an experimental mindset - Natural curiosity about how products work, why users get confused, and what could be done better - Comfort managing your own work in a fast-moving environment- high ownership and high autonomy - Data driven mindset: you notice patterns and know how to communicate them - 1-3 years in customer support, operations, or technical role - Expertise and/or interest in the creative space, AI or both - Genuine interest in AI, creative tools or both WHAT SETS YOU APART The most successful people in this role don't just keep up- they set the pace. They move through 60, 80, even 100+ tickets in a day without letting quality slip. They're reading the queue, not just clearing it. They notice what keeps surfacing and do something about it, a message to product, a doc, sometimes something they built themselves. They show up with ideas no one asked for yet. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Annapolis, MD Luminis Health Anne Arundel Medical Center Title:  Counselor I Department:  Luminis Health/Behavioral Health Pathways Reports To:  20002-10035-0006360 Cost Center/Job Code: 20002-10035-000645 FLSA Status:  Non - Exempt Position Objective: This position serves as primary counselor, case manager, and group facilitator for patients with primary substance use and co-occurring mental health disorders.  Our treatment philosophy is based on evidence based practices and multiple pathways to recovery; all staff collaborate to provide a treatment environment of learning, growth, and individualized clinical interventions to foster patient success. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide assessment and counseling to individuals and groups along with integrated case management: Provide biopsychosocial assessment to patients as assigned. Provide collaborative treatment planning, case management, discharge planning and linkage with appropriate level of care and/or community resources. Conduct individual counseling sessions per level of care while establishing therapeutic alliance and maintaining effective working relationships with patients. Determine patient strengths; integrate patient’s expressed goals and measurement based care into treatment planning including achievable steps with specified target dates and documenting/recognizing patient’s progress. Facilitate psychoeducational and/or therapeutic groups as assigned and may be responsible for group coverage due to vacancy or absence. Demonstrate knowledge of ASAM, DSM V criteria, Evidence Based Practices, and medications used in substance use treatment, relative to the assessment,  reassessment, and treatment of patient needs throughout the episode of care. Maintain chart documentation, under supervision, according to Joint Commission, COMAR, Luminis Health and Pathways’ requirements. Work collaboratively as part of a multi-disciplinary team: Provide back-up support to multi-disciplinary staff as needed including supervision of treatment environment if needed.  Conduct drug testing (and searches as applicable) in accordance with regulatory standards, clinical judgement, and level of care requirements. Collaborate with other Pathways Counselors and staff to manage emergent and complex patient problems, concerns or other issues including cross-coverage of patients assigned to other counselors as needed. Participate in clinical and multi-disciplinary team meetings and supervision, along with in-service and other assigned trainings. Work collaboratively with all patients and staff to ensure that care is delivered to each patient based on their unique needs, strengths, values and preferences. Luminis Behavioral Health provides multiple levels of care; every staff member has a role in our patients’ success and staff may be asked to work in other areas of admission or treatment as needed. Educational/Experience Requirements: Required Minimum Education. The minimum level of education for this position includes an AA/AS degree from an accredited college or university with coursework in behavioral health. Required Minimum Experience : One year work experience in behavioral health care including individual and/or group counseling for individuals with substance use disorders is required. Required License/Certifications: Current approval as an Alcohol and Drug Trainee (ADT) from the Maryland Board of Professional Counselors and Therapists is required. Current Basic Life Support (BLS) certification through approved Luminis Health system required within 30 days of hire. Driver’s license and driving record with no more than two points. Knowledge, Skills, Abilities: Ability to work cooperatively and collaboratively with all types of disciplines and personalities while maintaining a positive and healthful work environment. Display personal attributes of compassion, integrity, honesty and willingness to engage in critical self-appraisal. Demonstrate ability to balance initiative/working independently while accepting feedback and direction. Working Conditions, Equipment, Physical Demands: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Flexibility to work occasionally outside normal daytime work hours. Must be able to observe and note patient behaviors as needed including during group activities. Must be able to hear typical environmental sounds including during some background noise. Can understand and operate from the conceptual basis of tasks and activities. Ability to move tables and chairs for setting up rooms for counseling. There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Pay Range $25 — $31 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Worldwide Transparent Hiring is looking for a B2C Sales Manager to convert incoming leads into paying clients for our job search and relocation services. This is an inbound sales role . You will not do cold outreach or prospecting. Your job is to speak with people who have already shown interest in our services, understand their situation, explain how we can help, follow up consistently, and close the sale. About Transparent Hiring Transparent Hiring is a German recruitment and relocation company. Since 2020 we help international IT professionals find jobs in Germany and relocate successfully. Our team is fully remote and international. The headquarters is in Bavaria, Germany, but you can work remotely from another country as long as your working hours overlap sufficiently with the German business day. Responsibilities: Handle incoming leads: Respond to people who apply, book consultations, or contact us through our marketing channels. Conduct sales calls: Speak with potential clients by video calls, understand their goals and situation, and determine whether our services are a good fit. Sell our services: Clearly explain our job search and relocation services, pricing, process, and expected outcomes. Close deals: Guide qualified leads from the first conversation through objections, decision-making, payment, and handover. Follow up consistently: Stay in contact with potential clients through Telegram and email until they make a decision. Manage the sales pipeline: Keep lead statuses, notes, tasks, and follow-ups accurate and up to date in HubSpot. Work with other teams: Coordinate with marketing, job search, and relocation teams when client questions or feedback require their input. Track performance: Monitor your pipeline, conversion rate, sales results, and other relevant sales metrics. Requirements: Fluency in English and Russian (C1); Proven sales experience: Success in conducting negotiations and closing deals; Ability to communicate clearly and confidently with clients; Strong organizational skills: Ability to prioritize tasks, manage time effectively, and stay focused on achieving goals. Nice to Have: Experience in sales within the services, consulting or EdTech industries; Experience working with high-value deals (from $5,000 and above); Familiarity with HubSpot and Google Workspace. Conditions: Full-time position. Fully remote. Flexible work schedule with sufficient overlap with German working hours. What you can expect You will join a small international team with direct access to the founders and short decision-making lines. You will work with warm inbound demand rather than spend your time cold prospecting. Your main responsibility is straightforward: understand potential clients, communicate the value of our services, follow up professionally, and close qualified opportunities. Want the flexibility of working from anywhere? Want to work with people that love and enjoy what they do? If you're passionate about sales and thrive in a dynamic environment, join our international team and become part of a friendly and collaborative team, with zero bureaucracy and quick decision-making.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. JOB DESCRIPTION Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences. We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy. As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. What are we looking for: - Bachelor's or Master's degree in Computer Science, Engineering, or related field - Proficiency in C# .NET, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment. - Great communication skills and ability to interact effectively with a wide range of stakeholders - Experience working in agile environments and delivering high-quality code within tight deadlines - Excellent problem-solving skills and the ability to work independently as well as part of a team - Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity - Payments or financial knowledge is a plus, but not a necessity How you’ll make an impact: - Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community. - Define and design loosely coupled, scalable systems in a wider microservices using industry best practices. - Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout. - Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems. - Build, own and operate your systems to the highest levels of resilience and service. - Mentor junior team members and assist in their technical development Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Chicago, IL About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role Ernesta is looking for an experienced Retail Trade Account Executive to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community. At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work. You will be equally focused on growing existing relationships and creating new ones , proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately 20–30% of your month in the local trade community through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities. This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond. What You’ll Do Build and grow Ernesta’s local trade business by developing meaningful, long-term relationships with interior designers, architects, and other trade partners. Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth. Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement. Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects. Business Development: Spend approximately 20–30% of your month externally meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities. Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support. Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment. Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project. Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts. Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth. Partnerships within Retail and HQ: Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom. Host and support showroom events that strengthen Ernesta’s presence within the local design community. Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience. Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth. Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design. What Success Looks Like You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects. You consistently grow revenue from your portfolio through repeat business and deeper account relationships. You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic. New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior. You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing. You are known within the local design community as a knowledgeable, responsive, and reliable partner. You work collaboratively with the showroom team while taking personal ownership of your accounts and results. You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability. Qualifications Include 1–2+ years of relevant experience within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry. Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time. Passion for interior design, home décor, architecture, and the broader design community. Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business. Commercially minded and motivated by achieving sales and relationship-growth goals. Highly organized with strong time management skills and disciplined follow-through. Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with. Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms. Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions. Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership. Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously. Strong written and verbal communication skills across in-person, phone, email, text, and video interactions. High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity. Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events. Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community. Nice to Have Existing relationships within the local interior design, architecture, or home furnishings community. Experience working in a high-end or design-focused showroom environment. Experience managing a portfolio or book of trade, designer, or professional accounts. Experience with custom products, textiles, rugs, furniture, or other home furnishings. Experience with design tools, spatial planning, or custom measurement processes. BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This role pays an hourly rate of $30/hour plus a quarterly bonus.  The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000. #LI-Onsite

Location: Mill Valley, CA About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role Ernesta is looking for an experienced Retail Trade Account Executive to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community. At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work. You will be equally focused on growing existing relationships and creating new ones , proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately 20–30% of your month in the local trade community through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities. This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond. What You’ll Do Build and grow Ernesta’s local trade business by developing meaningful, long-term relationships with interior designers, architects, and other trade partners. Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth. Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement. Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects. Business Development: Spend approximately 20–30% of your month externally meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities. Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support. Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment. Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project. Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts. Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth. Partnerships within Retail and HQ: Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom. Host and support showroom events that strengthen Ernesta’s presence within the local design community. Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience. Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth. Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design. What Success Looks Like You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects. You consistently grow revenue from your portfolio through repeat business and deeper account relationships. You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic. New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior. You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing. You are known within the local design community as a knowledgeable, responsive, and reliable partner. You work collaboratively with the showroom team while taking personal ownership of your accounts and results. You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability. Qualifications Include 1–2+ years of relevant experience within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry. Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time. Passion for interior design, home décor, architecture, and the broader design community. Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business. Commercially minded and motivated by achieving sales and relationship-growth goals. Highly organized with strong time management skills and disciplined follow-through. Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with. Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms. Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions. Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership. Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously. Strong written and verbal communication skills across in-person, phone, email, text, and video interactions. High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity. Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events. Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community. Nice to Have Existing relationships within the local interior design, architecture, or home furnishings community. Experience working in a high-end or design-focused showroom environment. Experience managing a portfolio or book of trade, designer, or professional accounts. Experience with custom products, textiles, rugs, furniture, or other home furnishings. Experience with design tools, spatial planning, or custom measurement processes. BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This role pays an hourly rate of $30/hour plus a quarterly bonus.  The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000. #LI-Onsite

Location: Fairfax, VA About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role Ernesta is looking for an experienced Retail Trade Account Executive to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community. At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work. You will be equally focused on growing existing relationships and creating new ones , proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately 20–30% of your month in the local trade community through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities. This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond. What You’ll Do Build and grow Ernesta’s local trade business by developing meaningful, long-term relationships with interior designers, architects, and other trade partners. Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth. Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement. Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects. Business Development: Spend approximately 20–30% of your month externally meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities. Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support. Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment. Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project. Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts. Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth. Partnerships within Retail and HQ: Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom. Host and support showroom events that strengthen Ernesta’s presence within the local design community. Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience. Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth. Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design. What Success Looks Like You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects. You consistently grow revenue from your portfolio through repeat business and deeper account relationships. You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic. New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior. You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing. You are known within the local design community as a knowledgeable, responsive, and reliable partner. You work collaboratively with the showroom team while taking personal ownership of your accounts and results. You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability. Qualifications Include 1–2+ years of relevant experience within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry. Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time. Passion for interior design, home décor, architecture, and the broader design community. Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business. Commercially minded and motivated by achieving sales and relationship-growth goals. Highly organized with strong time management skills and disciplined follow-through. Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with. Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms. Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions. Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership. Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously. Strong written and verbal communication skills across in-person, phone, email, text, and video interactions. High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity. Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events. Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community. Nice to Have Existing relationships within the local interior design, architecture, or home furnishings community. Experience working in a high-end or design-focused showroom environment. Experience managing a portfolio or book of trade, designer, or professional accounts. Experience with custom products, textiles, rugs, furniture, or other home furnishings. Experience with design tools, spatial planning, or custom measurement processes. BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This role pays an hourly rate of $30/hour plus a quarterly bonus.  The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000. #LI-Onsite

Location: Dallas, Texas About Ernesta Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role Ernesta is looking for an experienced Retail Trade Account Executive to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community. At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work. You will be equally focused on growing existing relationships and creating new ones , proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately 20–30% of your month in the local trade community through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities. This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond. What You’ll Do Build and grow Ernesta’s local trade business by developing meaningful, long-term relationships with interior designers, architects, and other trade partners. Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth. Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement. Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects. Business Development: Spend approximately 20–30% of your month externally meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities. Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support. Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment. Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project. Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts. Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth. Partnerships within Retail and HQ: Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom. Host and support showroom events that strengthen Ernesta’s presence within the local design community. Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience. Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth. Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design. What Success Looks Like You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects. You consistently grow revenue from your portfolio through repeat business and deeper account relationships. You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic. New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior. You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing. You are known within the local design community as a knowledgeable, responsive, and reliable partner. You work collaboratively with the showroom team while taking personal ownership of your accounts and results. You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability. Qualifications Include 1–2+ years of relevant experience within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry. Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time. Passion for interior design, home décor, architecture, and the broader design community. Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business. Commercially minded and motivated by achieving sales and relationship-growth goals. Highly organized with strong time management skills and disciplined follow-through. Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with. Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms. Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions. Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership. Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously. Strong written and verbal communication skills across in-person, phone, email, text, and video interactions. High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity. Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events. Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community. Nice to Have Existing relationships within the local interior design, architecture, or home furnishings community. Experience working in a high-end or design-focused showroom environment. Experience managing a portfolio or book of trade, designer, or professional accounts. Experience with custom products, textiles, rugs, furniture, or other home furnishings. Experience with design tools, spatial planning, or custom measurement processes. BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This role pays an hourly rate of $30/hour plus a quarterly bonus.  The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000. #LI-Onsite

Location: Austin, TX Workplace: onsite About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  ROLE OVERVIEW   We are looking for a Croatian Linguistic Lead Tester to join a long-term project in Austin, Texas.   As a Linguistic Lead Tester, you’ll help bring high-quality Croatian content to life and ensure it feels natural, accurate, and polished for end users. The Onsite Lead Tester is responsible for the overall quality of their language at an account level, as well as the main point of contact for Language Leads.   This role is ideal for someone with native-level fluency in Croatian, fluency in English, and strong communication skills.   We’re looking for someone who is comfortable working with customers and stakeholders at different levels, can provide clear, concise, and constructive feedback, and confidently present information and respond to questions from managers, clients, customers, and linguists.   The ideal candidate also enjoys supporting and training others, sharing knowledge, and helping the team grow, and is available to work full-time.     MAIN RESPONSIBILITIES Managing linguistic tasks Coordination of the linguistic team Reviewing copies and giving feedback to testers Sharing feedback received from the client Supporting testers in understanding corrections resulting from the arbitration process Acting as liaison for terminology, style issues, product features and questions Supporting the onboarding process of new testers Identifying linguistic-specific training needs for the language Creating, maintaining, and delivering linguistic training programs Quality management planning and execution Client engagement Linguistic assets management Completing assigned tasks in a quality and timely manner.   REQUIREMENTS   Onsite in our offices in Austin, TX. W-2 (eligible for benefits based on hours worked). Monday-Friday (9:00 am - 5:00 pm, with a 1-hour lunch break, 35 hours per week). To be eligible for this role, you’ll need a valid visa permitting you to work in the USA.   IDEAL BACKGROUND: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization   Benefits: ▪️ Accident, Critical Illness, Hospital Indemnity Insurance ▪️ Telemedicine Benefit ▪️ Paid Sick Time ▪️ Paid Holiday ▪️ Employee Assistance Program   Following the eligibility requirements ▪️ Medical Insurance ▪️ Dental Insurance ▪️ Vision Insurance ▪️ HSA ▪️ Voluntary Life Insurance ▪️ 401(k) Retirement Plan     Hourly rate: $30   Job Reference: #LI-JC1

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies. Responsibilities Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions. Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives. Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements. Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making. Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation. Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied. Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality. Draft, implement, and maintain pricing policies, governance standards, and control procedures. Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution. Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies. Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions. Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements. Qualifications 9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support. Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams Track record of building processes, governance frameworks, and scalable operating models in evolving organizations Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously Previous experience leading teams and developing talent is preferred Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus Benefits The base salary range for this role is $160,000 to $240,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies. Responsibilities Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions. Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives. Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements. Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making. Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation. Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied. Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality. Draft, implement, and maintain pricing policies, governance standards, and control procedures. Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution. Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies. Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions. Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements. Qualifications 9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support. Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams Track record of building processes, governance frameworks, and scalable operating models in evolving organizations Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously Previous experience leading teams and developing talent is preferred Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus Benefits The base salary range for this role is $160,000 to $240,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Seoul, South Korea About the company At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide. Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets. Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions summarized below. Audio Operator I will be responsible for jobs related to audio and media post-production services. Primary responsibilities include performing linear QCs and conforms for media content. Candidate must have a strong understanding, efficiency, and skillset in Avid Pro Tools, with some experience in operating non-linear video editors. Knowledge of traditional audio formats (2.0, 5.1, 7.1, Dolby Atmos), sample rate conversion, loudness compliance standards, and post-production audio workflows is expected. Some knowledge of video types, SMPTE timecode, frame rates, and codecs is preferred. Attention to detail, excellent time management and a perfectionist mindset are paramount in this role. Primary Responsibilities • Prequalify and manage a high volume of multi-channel audio and video assets in various formats and configurations • Perform technical quality control checks and create final deliverable packages for all audio assets • Update internal audio job trackers and other proprietary asset management systems • Create object-based dubbing reference audio packages to distribute globally for recording and mixing • Communicate with dubbing and client operations teams regarding status of audio assets • Advanced editorial, encode, and conform of audio assets, including immersive and object-based formats in Pro Tools and Dolby Atmos Renderer, and censorship/compliance dialogue editorial • Perform linear content and technical QCs for various audio assets, including original version and localized mixes, descriptive audio and hearing-impaired mixes, commentary, and nearfield music and effects stems Requirements • Bachelor's degree or equivalent trade specific education • 2+ years in audio post-production or media service projects for film and tv • Excellent Pro Tools operational skills, including the use of video in Pro Tools • Strong skills with Mac OS and Microsoft Office Suite • Strong written and verbal communication skills • Deep sense of urgency and ability to work in a fast-paced environment with self-direction • Problem solver with creative and innovative approach and ability to think out of the box • Outstanding attention to detail Preferred • Experience in audio dubbing, audio description, localization services • Familiarity with other media applications such as Adobe Suite and Final Cut Pro Physical Requirements • Ability to continuously sit in an office chair • Ability to operate and work in front of a computer in an audio room setting Benefits Equal Opportunity Employer We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status. 고용 평등 기업 저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다

Location: EMEA Remote About Customer.io Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Matt Lane, Manager of Account Management at Customer.io , and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own. This role is open to candidates based in the UK or Ireland only. What we value Commercial ownership — you treat your book of business like it's yours, because it is Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor Partner closely with Customer Success on account health and with Sales on expansion deals Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward What we're looking for 3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the UK or Ireland Compensation & Benefits We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Worldwide; South Africa APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11203 Lead Follow-Up & Appointment Setting Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are a UK-based guitar school teaching children and adults through both in-person and online lessons. We are seeking a friendly, proactive, and highly organized Virtual Assistant to become the first point of contact for prospective students and parents. The primary focus of this role is lead follow-up, appointment setting, customer communication, and CRM management. The successful candidate will respond promptly to new inquiries generated through Facebook and Google Ads, nurture leads through multiple communication channels, and book free introductory guitar lessons into our calendar. This role is ideal for someone who enjoys building relationships, delivering exceptional customer service, and helping prospective students begin their musical journey. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Lead Follow-Up & Appointment Setting Follow up on new inquiries generated through Facebook Ads and Google Ads. Contact leads via phone, SMS, WhatsApp, and email. Conduct outbound calls to prospective students and parents. Book free introductory guitar lessons into the company calendar. Confirm appointments and send reminders. Follow up with no-shows and reschedule appointments when appropriate. Re-engage previous inquiries and former students. Student & Parent Communication Welcome new students and parents. Maintain ongoing communication with current students and families. Provide a positive and professional customer experience. Answer general inquiries and direct questions to the appropriate team member when necessary. Build rapport with prospective students and parents. CRM Management Update and maintain lead records within GoHighLevel (GHL) / LeadConnector. Document all communications and interactions accurately. Ensure no leads are overlooked or forgotten. Maintain clean and organized CRM records. Track lead progression through the enrollment process. Administrative Support Assist with inbox management and email organization. Support calendar management and scheduling activities. Maintain accurate records and administrative documentation. Prepare weekly performance reports. Reporting & Performance Tracking Generate simple weekly reports outlining: Leads contacted Trial lessons booked No-shows New student enrollments Re-engaged leads and former students Monitor outreach and appointment-setting performance metrics. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Excellent spoken and written English communication skills. Friendly, confident, and professional telephone manner. Previous experience in appointment setting, customer service, sales support, or lead follow-up. Strong relationship-building and communication skills. Excellent organizational and time-management abilities. Ability to work independently and proactively. Strong attention to detail and follow-through. Reliable internet connection and quiet work environment. PREFERRED QUALIFICATIONS Experience using GoHighLevel (GHL) or LeadConnector. Experience working with inbound lead management. Experience in education, coaching, music schools, tutoring services, or service-based businesses. Familiarity with Facebook and Google Ads lead follow-up processes. Experience with SMS, WhatsApp, and multi-channel communication. Sales or appointment-setting experience. Experience re-engaging dormant leads and previous customers. APPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLS Category Tools / Platforms CRM GoHighLevel (GHL), LeadConnector Communication Phone, SMS, WhatsApp, Email Calendar Management Google Calendar Reporting Google Sheets, Microsoft Excel Lead Management Facebook Leads, Google Ads Leads Communication & Meetings Zoom, Google Meet KEY PERFORMANCE INDICATORS (KPIs) Speed of lead response. Number of leads contacted. Number of trial lessons booked. Trial lesson attendance rate. Number of new students enrolled. Number of re-engaged leads and former students. CRM accuracy and lead management effectiveness. Work Schedule Contracted Hours per Week: 20 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Preferably 10:00 AM – 2:00 PM UK Time (with occasional flexibility for evening follow-ups) Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level Contracted Hours per Week: 20 hours/week Daily Working Time: 10 AM-12 PM UK time Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B REGION PREFERENCES: South Africa What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!