Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA; San Francisco, CA • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As Director, People Partners for Product, Design & Engineering (PDE), you'll be partnering with the leaders that are responsible for the teams building Figma and leading a team of highly skilled People Partners. You'll operate as a trusted advisor - coaching, challenging, and guiding the organization through rapid growth, reorganization, and change. As a member of the People team, you’ll partner closely with all of our People functions to build a best in class people function. If you’re energized by ambiguity, adept at building deep relationships, and excited to shape what great People Partnering looks like at Figma, we’d love to hear from you!
This is a full time role held from our San Francisco hub or remote within the US with frequent travel to San Francisco.
What you'll do at Figma:
Serve as the strategic People Partner to Figma’s CTO and Chief Design Officer, building the credibility and trust to influence how they lead, organize, and grow their teams
Lead and develop a talented team of People Partners across the Product, Design and Engineering organizations
Lead and execute our People Programs such as org design, resource management, performance, and change management through periods of rapid scaling, reorganization, and shifting priorities
Drive the core people cycles for your orgs across performance, calibration, talent reviews, succession planning while raising the bar on quality and consistency
Partner across the People function and our cross functional partners to help execute the People strategy across the PDE organization
Use data and insights to inform your point of view, measure impact, and tell a compelling story to the leaders you support
Help shape and scale the People Partner function itself - developing partners, strengthening the operating model, and modeling what great looks like
We'd love to hear from you if you have:
Significant experience as a People Partner leader in high-growth environments, including managing a team and partnering directly with executive leaders
A track record of supporting Product, Design, and/or Engineering organizations, with genuine fluency in how technical and design teams operate
Strong business and technical acumen - the ability to build deep product and technical knowledge and understand how the business operates
Demonstrated ability to challenge and advise senior leaders, influencing decisions and outcomes.
You stay grounded and resilient, even when things move quickly
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Channel Partner Manager for Korea, you will be responsible for building, managing, and scaling strategic partnerships with both System Integrators (SIs) and resellers to accelerate the adoption of our solutions in the Korean market. You will work at the intersection of cutting-edge technology and Korea's unique business ecosystem, helping partners integrate our products into their solution portfolios and joint go-to-market strategies.
As a Channel Partner Manager, you will focus on growing the partner Anthropic reseller and services business in Korea and achieving quarterly revenue and partner attach targets through new customers and upsells. You'll be the local owner of these partner relationships in Korea. Our partners will look to you for everything that makes the channel work day to day from initial onboarding to deal registration, enablement, billing and contracting questions, escalations. Our internal teams will look to you for what is happening in the market, how partners are driving new opportunities and growth within existing customers. You'll work closely with the local sales team and the central program team, co-selling on partner-sourced and partner-influenced opportunities and managing direct versus partner conflict as deals arise. Strong business creation skills are needed to identify joint value propositions and explore co-selling models. Much of the process for running the channel in Korea doesn't exist yet, and building it will be a large part of the job in the first year. While revenue contribution is the key metric, building scalable partner engagement and executing joint initiatives are crucial for consistent growth.
This is an early role in a new market for a program we expect to grow well beyond its first two countries. The habits you establish with our first partners in Korea will shape how the program works everywhere else.
Key responsibilities
Own the day-to-day relationships with Anthropic's strategic resellers and system integrators in Korea, acting as their primary local point of contact, including billing, contracting and general queries
Own deal registration and pipeline discipline with partners, making sure registrations are submitted and validated, conflicts are cleared, and named end-customer reporting is complete on every deal
Forecast and report partner pipeline and performance against the quarterly revenue and partner attach targets, and own the Korea channel number with the central program team
Negotiate resale agreements and commercial terms with partners alongside the central program team and Legal
Co-sell with the local account team on partner-sourced and partner-influenced opportunities, and manage direct versus partner conflict as deals arise
Develop and execute business plans with System Integrators and strategic resellers to drive mutual growth and revenue targets
Build and maintain executive-level relationships within Korean partner organizations, navigating complex organizational structures and decision-making processes
Support partner onboarding end to end, from diligence and agreement execution through readiness ahead of launch, including for partners who join the program after launch
Coordinate partner certification and enablement with the central enablement lead, including Korean-language delivery and ongoing recertification
Manage Anthropic's counterpart relationships with the cloud hyperscalers AWS, Google Cloud and Microsoft Azure in Korea, including the Marketplace private offer motion that reseller deals run through
Work with the central program team on program governance, margin mechanics, and escalations, and build the local processes and working rhythms the channel needs where none exist yet, feeding what you learn from partners back to the program team
Run regular business reviews and QBRs with each partner against the joint plan
Own partner co-marketing in Korea, agreeing a joint marketing plan with each partner and Channel Marketing, funding it through MDF where it qualifies, and delivering the announcements, campaigns, webinars and events that turn the partnership into pipeline
Minimum qualifications
Experience managing channel or reseller partner relationships in enterprise software or cloud
Experience working with large Korean systems integrators or cloud managed service providers, and an understanding of how partner-led selling works in Korean enterprise, public sector, and financial services accounts
Working knowledge of channel program mechanics such as deal registration and partner tiering
Full professional fluency in Korean and professional working proficiency in English, written and spoken, including the ability to deliver enablement to partners in Korean
Comfort joining a new program early: hands-on, structured, and able to build process where none exists yet
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience with cloud marketplace resale, particularly AWS Marketplace private offers, or with AWS partner teams more generally
Familiarity with margin and rebate mechanics in a partner program
Experience bringing existing, informal partner activity into a structured program, or joining a partner program at or before launch
Experience on the systems integrator or managed service provider side of a vendor relationship, as well as the vendor side
Familiarity with how enterprises and public sector organizations in Korea are evaluating and adopting AI
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Menlo Park
Workplace: Hybrid
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: New York
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
The Detection & Response (D&R) team plays a critical role in protecting our systems, users, and data from security threats. We’re looking for an experienced Technical Program Manager to own and evolve incident management within D&R. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents.
You’ll be the driving force behind maturing and scaling our incident response lifecycle—from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented.
You won’t just manage incidents—you’ll make sure we get meaningfully better after each one.
Responsibilities
Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
Establish and run incident commander rotations within D&R, ensuring clear ownership and effective coordination during incidents of varying severity.
Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams—ensuring follow-through on both tactical fixes and strategic improvements.
Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization.
Develop and maintain D&R incident response documentation, playbooks, runbooks, and training materials; keep them current as the threat landscape and our systems evolve.
Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for security events.
Define, develop, and track incident management KPIs and report regularly to D&R and Security leadership.
Support broad cross-functional training and initiatives to uplevel security awareness across the company (e.g. Tabletop exercises, training, talks).
You may be a good fit if you:
Have 7+ years of experience in technical program management, incident management, or security operations, with significant time spent in a detection & response or security incident response context.
Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
Have a demonstrated track record of turning incident data into organizational improvements—not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.
Are comfortable participating in on-call responsibilities and leading incident response during high-severity security events, including off-hours.
Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.
Excel at driving accountability and follow-through across multiple teams without direct authority—you know how to influence, track, and close the loop.
Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.
Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Zurich; Geneva
Workplace: Hybrid
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We are seeking a Technical Solutions Consultant (Pre-Sales), a customer-facing technical expert responsible for helping financial institutions evaluate, design, and adopt Blockstream's enterprise software solutions.
Operating within the Consulting Services organization, the Solutions Engineer partners closely with Enterprise Sales, Product Management, Engineering, and Delivery teams to support the customer journey from technical discovery and solution architecture through product demonstrations, Proof of Concepts (PoCs), and technical validation.
This is not a traditional pre-sales role. You will spend significant time working directly with customers, often onsite, understanding their business, technical, and regulatory requirements, designing enterprise-grade solutions, and acting as a trusted technical advisor throughout the sales cycle. You will help financial institutions understand how Blockstream's products solve complex business challenges while ensuring proposed solutions are scalable, practical, and aligned with customer needs.
What You'll Be Doing (Responsibilities):
Customer Engagement & Technical Sales
- Partner with Enterprise Sales to support strategic opportunities across financial institutions.
- Lead technical discovery workshops to understand customers' business, operational, regulatory, and technical requirements.
- Build trusted relationships with customer stakeholders, including CIOs, CTOs, Enterprise Architects, Operations, and Engineering teams.
- Deliver compelling product demonstrations, technical presentations, and solution walkthroughs.
- Support Proof of Concepts (PoCs), solution validation activities, and technical evaluations.
- Serve as the primary technical advisor throughout the sales process.
Solution Design & Architecture
- Design end-to-end solution architectures leveraging Blockstream's enterprise software products.
- Translate customer requirements into scalable technical solutions and implementation approaches.
- Define solution assumptions, integration approaches, deployment models, and technical dependencies.
- Collaborate with customers to identify implementation risks and recommend best practices.
Commercial & Deal Support
- Lead or contribute to responses for RFPs, RFIs, technical questionnaires, and security assessments.
- Support commercial discussions by providing technical expertise and solution positioning.
- Help package Blockstream products into repeatable enterprise offerings, demonstrations, and implementation approaches.
- Clearly communicate the value proposition and differentiators of Blockstream's products.
Cross-Functional Collaboration
- Partner with Product Management, Engineering, Security, Delivery, and Consulting teams.
- Feed customer and market feedback back to Product Management.
- Help improve demos, technical collateral, reference architectures, and solution playbooks.
- Contribute to repeatable implementation methodologies and sales enablement materials.
What We Look for In You (Required Qualifications):
- 5-8 years of experience in Solutions Engineering, Sales Engineering, Solution Architecture, Technical Consulting, or Enterprise Software Pre-Sales.
- Experience supporting enterprise software sales within banking, financial services, fintech, or technology infrastructure environments.
- Strong understanding of enterprise software architecture, APIs, integration patterns, cloud technologies, and modern software deployment models.
- Experience designing end-to-end enterprise solutions for complex customer environments.
- Strong presentation, communication, and storytelling skills, with the ability to explain complex technical concepts to both business and technical audiences.
- Experience delivering customer workshops, technical demonstrations, and executive presentations.
- Experience supporting RFPs, RFIs, technical proposals, and solution validation.
- Ability to work collaboratively across Enterprise Sales, Product, Engineering, Consulting, and Delivery teams.
- Self-starter with proven ability to manage multiple customer engagements while delivering a high-quality customer experience.
- Willingness to travel regularly to customer locations across Switzerland.
Languages
- Excellent English skills required. German and/or French strongly preferred. Italian is also considered a strong advantage.
Location
We are hiring for Switzerland (Zurich or Geneva)
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, including private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in blockchain, Bitcoin, digital assets, tokenization, or fintech.
- Knowledge of core banking platforms, financial market infrastructure, or enterprise integration technologies.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience in enterprise software organizations serving regulated industries.
- Track record of feeding customer and market feedback into product strategy.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Tax team is hiring a Tax Director to own the company's global income tax provision and US income tax compliance function. This is a core operational leadership role: you will run the quarterly and annual ASC 740 close, manage the co-sourced compliance program, and build the processes, controls, and team that keep both scaling with the company.
What makes this seat unusual is what flows through it. Anthropic is deploying capital into compute and data center infrastructure at a scale and pace with few precedents, alongside an active program of acquisitions, joint ventures, and strategic investments — and every one of those transactions lands in the provision and the returns. We prefer candidates who bring familiarity and hands-on experience with complex M&A and infrastructure transactions on top of the core provision and compliance skill set: someone who can own the tax purchase price allocation workpapers, write the technical memo on a novel financing or lease structure, and then carry that answer correctly through the ASC 740 close and into the compliance workstream.
Key responsibilities
Own the quarterly and annual worldwide income tax provision: current and deferred computations, effective tax rate reconciliation, deferred tax inventory and valuation allowance assessments, stock-based compensation, uncertain tax positions, and return-to-provision true-ups
Own the tax journal entries, account reconciliations, income tax footnote and disclosures, and the supporting workpapers and SOX controls; manage the financial statement audit relationship with our Big 4 auditors
Coordinate the international components of the provision with the team and outside advisors, and drive continuous improvement in close speed and quality
Manage the US federal and state income tax compliance program, working with our co-sourced Big 4 providers: returns, estimated payments and extensions, elections and disclosures, and the compliance calendar
Own cash tax forecasting and support tax authority notices, examinations, and audit defense
Drive automation and tax technology adoption across the provision and compliance processes, including AI tooling
Own tax purchase price allocation workpapers for acquisitions: taxable vs. nontaxable characterization, ASC 805 opening balance sheet deferred taxes, goodwill component analysis, and reconciliation to the tax basis balance sheet — plus tax diligence, structuring, and integration (reorganization qualification, equity compensation in deals, Section 382, transaction costs, stub period returns)
Analyze data center and compute infrastructure arrangements — lease classification, sale-leasebacks, Section 467 rent schedules, build-out cost recovery — and the financing structures around them: debt vs. equity characterization, prepayments, vendor financing, warrants and equity instruments in commercial agreements, and joint venture formations and buyouts
Prepare and review technical memos documenting positions for auditors and leadership, and model the cash tax and effective tax rate consequences of proposed structures for Corp Dev, Finance, and Legal while deals are being negotiated
Mentor and develop tax team members and help build the function as the company grows
Manage outside advisors on opinions, studies, and valuations, and own those budgets and relationships
Minimum qualifications
Have substantial experience managing a corporate tax function in the multinational software and technology industry, including hands-on experience running the income tax provision and compliance processes, with a combination of Big 4 public accounting and in-house tax department experience
Have owned the full ASC 740 provision cycle at a multinational company — not just reviewed pieces of it — including deferred taxes, valuation allowance judgments, uncertain tax positions, footnote and disclosures, SOX controls, and auditor management
Have managed a US federal and state income tax compliance program at scale, including co-sourced arrangements with Big 4 providers
Bring familiarity and hands-on experience with complex M&A transactions — tax purchase price allocations, ASC 805 opening balance sheet accounting, diligence and structuring — and ideally experience with infrastructure leases, build-outs, and the financing arrangements behind them
Write clear, well-organized technical memos that hold up with Big 4 auditors, and can explain the same issue in plain terms to non-tax partners
Hold a CPA; a Master's in Taxation or LLM is a plus
Thrive on novel fact patterns and ambiguity, and default to building the workpaper and writing the position down rather than waiting for a template
Preferred qualifications
Familiarity and experience with data center or similar capital-intensive infrastructure transactions — hyperscaler-scale compute, energy, or telecom deals, project finance, or joint venture structures
Experience analyzing warrants, convertible instruments, or other equity components embedded in commercial and supply agreements, and debt-equity analysis for intercompany and third-party financing
An interest in applying AI tools to tax workflows
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Morocco
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Global Health Security (GHS) Advisor will support the Moroccan Ministry of Health and Social Protection Department of Epidemiology and Disease Control (DELM) in carrying out life-saving health assistance in full alignment with the U.S. Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical support with a special emphasis on preventing, detecting, and responding to emerging infectious disease threats which impact public health.
The Senior GHS Advisor will support a One Health (the intersection of human, animal, and environmental health) approach among multi-sectoral Government Departments and Agencies - such as the Ministry of Health, Agriculture, and Environment- for the effective adoption and implementation of life saving interventions focusing on preventing, detecting and responding to emerging infectious disease threats with public health potential. The Senior GHS Advisor will identify programmatic bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through GHS projects. The Senior GHS Advisor will be based within the Ministry of Health and Social Protection. The advisor will receive direction from the appropriate Ministry staff, who will serve as the onsite Manager/Supervisor. Familiarity with USAID/Department of State programming and C/AOR experience are highly desirable as the advisor is expected to support the implementation of the GHS portfolio. The advisor will report to the U.S. Department of State on a weekly and monthly basis.
Responsibilities
With input from the Moroccan Ministry of Health and Social Protection, GHS envisions two Senior GHS advisors will support the Ministry under this program. The profile of each advisor is as follows:
An expert in epidemiology and public health, responsible for improving human health outcomes in line with a One Health approach, which includes enhancing multisectoral coordination to detect, respond, and mitigate the health security threat of high-risk zoonotic diseases with human epidemic potential. The advisor will be responsible for the interpretation of epidemiological trends, as well as the development of reports, summaries, and bulletins;
An expert in management and monitoring-evaluation, responsible for supporting the monitoring and evaluation of performance indicators related to emerging infectious diseases, the establishment of dashboards, gap analysis, and the strengthening of steering and reporting tools.
In addition to these areas of expertise, the advisor will also have the following responsibilities:
Support multisectoral ministries in effective delivery of life-saving health assistance through utilization of domestic and donors’ resources (e.g., Global Fund).
Assist the relevant ministries with effective delivery of LHA GHS services, including but not limited:
community-based active surveillance,
systems capacity for detecting priority diseases/threats,
data systems for monitoring, analyzing, and reporting on threats,
infection prevention and control (IPC), including commodities and WASH in healthcare facilities,
case management, including Emergency Management including Emergency Operating Centers (EOC) and Point of Entry Screening,
Risk Communication and Community Engagement,
Emergency outbreak response.
Provide technical support and actively engage with field work to implement programmatic and response interventions at national and sub-national levels.
Assist in monitoring the progress of GHS program implementation and provide recommendations for improvements in service delivery.
Review and analyze performance reports submitted to the Global Fund (GF), and other partners.
Help organize regular discussions among the multisectoral stakeholders and partners to ensure alignment of technical approaches in the respective GHS portfolio.
Provide support to the appropriate multisectoral ministries in identification of performance gaps, potential barriers and bottlenecks, and facilitate consensus on targeted interventions to improve performance on key indicators attributable to:
A reduction in incidence and mortality for epidemic and pandemic prone diseases.
Strengthening systems to prevent, detect, and respond to infectious disease threats.
Rapid and effective responses to infectious disease outbreaks posing a threat to public health.
Support the implementation and expansion of best practices in GHS and outbreak response nationwide.
Support MoHP and other relevant Ministries in routine review of service delivery processes and outcomes.
Promote the dissemination of best practices and effective models nationwide.
Promote prioritized interventions in effective community-based active surveillance, strengthening systems capacity for detecting priority diseases/threats, and data systems for monitoring, analyzing, and reporting on threats.
Support the adoption of infection prevention and control (IPC), including commodities and WASH in healthcare facilities, and case management.
Support and strengthen Emergency Management including Emergency Operating Centers (EOC) and Point of Entry (POE) screening; risk communication.
Support the relevant Ministries to rapidly and accurately report infectious diseases threats to the relevant, domestic and international system– such as the International Health Regulations (IHR) 7-1-7 Outbreak Response Model and World Animal Health Information System (WAHIS) for quick responses to pandemic threats.
Assist the relevant multisectoral Ministers in emergency outbreak responses as needed.
Assist the relevant multisectoral Ministries to achieve the relevant GHS-related targets including the Joint External Evaluation (JEE); IHR States Parties Self-Assessment (SPAR); and the Pandemic Fund Framework which includes reporting on the 7-1-7 target (7 days to detect, 1 day to report, 7 days to complete the initial response)
Support the relevant Ministries in effective utilization of Pandemic Fund grants, other donors’ resources, and emergency outbreak responses efforts.
Provide technical support to develop Pandemic Fund grant applications and support grant implementation review to ensure effective grant implementation and avoid duplication with US Government funded projects.
Consult relevant stakeholders on required technical assistance.
Assist in monitoring the progress of grant implementation.
Review and analyze performance reports submitted to the Pandemic Fund and other partners.
Help organize regular discussions among the relevant multisectoral stakeholders, Ministries, and donors, and State to ensure alignment of technical approaches in the respective GHS portfolios.
Support emergency outbreak response including assisting with mobilizing resources, coordination of efforts, and technical support for efforts to contain and respond to the outbreak.
Communications:
Participate in regular conference calls with multisectoral stakeholders, U.S. Embassy and GHSD Washington to review progress, discuss activities and address emerging issues.
Provide information and avail him/herself for calls/meetings with the U.S. Embassy as requested.
Provide monthly reports to US Embassy/U.S. Department of State.
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Degree: A master’s or doctoral degree in public health, epidemiology, global health, medicine, or a related field.
At least 7 years in global health security, infectious disease prevention and control, or health systems strengthening.
Proven ability to lead teams, manage complex projects, and coordinate with multiple stakeholders, including government agencies, donors, and implementing partners.
Demonstrated expertise in areas such as: disease surveillance and outbreak response, laboratory systems strengthening, risk communication and community engagement.
At least 5 years of USG experience as well as partners management.
Proven ability to provide high-level technical advice to government officials, international organizations, and other stakeholders.
Experience managing complex health programs, including planning, implementation, monitoring, and evaluation.
Ability to establish and maintain effective working relationships with government officials, donors, NGOs, and community organizations.
Strong ability to work with diverse stakeholders, including government agencies, donors, NGOs, and multilateral organizations.
Strong written and verbal communication skills in English and French. Proficiency in Arabic/Darija preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid's Core Platform Electrical team designs and releases the PCBs that power our humanoid robots — from sensor interface boards to power distribution and compute carrier cards. As we scale from prototype to production, keeping our Altium component library clean, consistent, and traceable has become mission-critical to design velocity and quality.
We're looking for an ECAD Librarian to own and grow our Altium Designer component library. You'll be the go-to owner for schematic symbols, footprints, and component data across our Boston, Vancouver and London EE teams, ensuring every part that goes into a design is accurate, manufacturable, and properly tracked from draft through production. This is a foundational role for a small, fast-moving hardware organization — your work directly reduces respin risk, rework, and time lost to bad footprints or duplicate parts.
WHAT YOU'LL DO
- Own the Altium component library. Create, validate, and maintain schematic symbols, PCB footprints, and 3D models for new components requested by EE designers in Boston and London.
- Enforce library standards. Apply and evolve our standardized approach to symbol sizing, footprint conventions, reference designator (REFDES) schemes, and naming conventions for passives, ICs, and mechanical library items (per our library rules and guidance documentation).
- Manage the component lifecycle. Administer part status workflow (Draft → Preliminary → Production) in Altium, ensuring only vetted, verified parts are promoted for use in active designs.
- Component data integrity. Verify manufacturer part numbers, approved alternates, and Part Choices are correctly attached to library parts; keep footprint/pinout data accurate against datasheets to prevent field errors (e.g., mis-pinned footprints making it into fabricated boards).
- Traceability & "Where-Used." Support where-used traceability for components, symbols, and footprints so the team can quickly identify PCB exposure when an issue is found with a given part or footprint.
- Cross-functional support. Work closely with EE designers across the #chapter-ee community to add, retire, and validate components on request, and communicate library changes that may affect in-flight designs.
- PLM/ERP alignment. Support the ongoing effort to integrate Altium component data with our broader PLM system (Teamcenter) and part numbering scheme, working with the EE and supply chain teams.
- Bulk library cleanup. Partner with engineering on periodic bulk edits and standardization passes across the existing library to reduce duplication and inconsistency.
- Documentation. Keep library rules, statuses, and conventions current in Confluence so the standards are discoverable and followed consistently by all designers.
WHAT WE'RE LOOKING FOR
- Hands-on experience with Altium Designer, including schematic library and PCB footprint creation (Altium 365 / Managed Components experience a plus).
- Strong attention to detail — comfortable cross-referencing datasheets, verifying pin counts, pad geometry, and package dimensions before a part goes into a design.
- Familiarity with component lifecycle/PLM concepts (draft/preliminary/released states, where-used traceability) and how they connect to manufacturing quality.
- Understanding of standard component conventions: reference designator schemes, tolerances (e.g., 1% resistors, 10% capacitors), automotive/AEC-Q200 grading where relevant, and approved manufacturer/supplier alternates.
- Comfortable working across a distributed EE team (Boston and London) and prioritizing incoming library requests.
- Bonus: experience with Teamcenter or another PLM system, or prior exposure to integrating ECAD libraries with enterprise PLM/ERP.
- Bonus: experience in a hardware startup or fast-scaling engineering org where library hygiene had to be built from the ground up.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $100K–$140K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Auth & Identity team builds the authentication, authorization, and identity platform that underpins every Anthropic product: the API, Claude Code, Claude.ai, and our Enterprise offerings. Every login, API key, OAuth token, access decision, and organization record flows through the systems we own. As Claude moves from a chat product to an agentic platform, we are defining what identity and access look like when the actor is a human, a service account, or an autonomous agent acting on someone's behalf.
We are a platform team with a product surface. The horizontal is the set of services every product consumes: credential minting and exchange, authorization controls, and the canonical record of users, service accounts, agents, and the organizations they belong to. The vertical is the experience where admins author that policy: SSO and SCIM setup, roles and permissions, IP allowlisting, and API key policies.
Our work falls into four pillars:
Authentication
– Who you are. Credential minting, exchange, and lifecycle; sessions; workload identity federation; auth for async and agentic workloads.
Authorization
– What you can do. The policy framework for model, membership, role, and resource access.
Identity
– Who belongs to what. The tenant and organization model, and first-class identity for humans, service accounts, and agents, portable across surfaces and cloud environments.
Enterprise
– How enterprises connect. SSO, SCIM, login policies, and the admin controls that let customers provision and govern users from their own identity provider.
What you'll do
You will own critical, high-traffic systems end to end, from design through rollout, operations, and iteration, and help shape the technical strategy for how identity and access work across Anthropic. Representative problems we are working on right now:
Designing credentials for agents and long-running autonomous workloads.
Routing every access decision through a unified authorization system, with low latency, security guarantees, and multi-region resilience.
Building a first-class identity model for service accounts and agents, and linking those identities to other identity and auth systems.
Global distribution and multi-region failover for some of the company’s most mission-critical services.
Deepening enterprise integration: login policies and recovery methods, self-service allowlisting, and tighter integrations with providers.
You will work closely with product, security, infrastructure, and the product teams that consume our primitives, and you will be expected to set technical direction, not just execute on it. Many of the problems are 0-to-1 with no established pattern to copy; others are careful migrations of systems that every Anthropic customer depends on in the hot path.
You might be a good fit if you:
Have 8+ years of experience building and operating backend or platform systems at scale, ideally including identity, authentication, authorization, or security-adjacent infrastructure.
Have worked with some of: OAuth 2.0 and OIDC, SAML, SCIM, JWTs and token exchange, workload identity federation, policy engines such as Cedar or OPA, or RBAC and resource-level access control models.
Care deeply about reliability and security. You design for on-call, failure modes, revocation, and the engineer who inherits your system, and you treat availability of auth as table stakes for every product built on it.
Are comfortable owning large migrations in live, high-traffic systems: shadow modes, incremental rollouts, and clean retirement of legacy paths.
Take a product-focused approach to platform work and build primitives that are easy for other engineers to adopt correctly, with documentation and self-service as part of the deliverable.
Can navigate ambiguity and make sound technical decisions independently, and communicate clearly with cross-functional partners and stakeholders.
Are familiar with using AI tools as part of your software development workflow.
Strong candidates may also have
Experience with globally distributed databases and multi-region service architecture.
Experience working in Go, Python, Rust, or TypeScript across a rapidly changing codebase.
Prior work on enterprise identity integrations with major identity providers and cloud IAM systems.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
About the Role
Lineup and FatTail are the leading Order Management Systems (OMS) for media companies, and this role will own product vision and strategy across both. It's a high-touch, customer-facing product leadership role: you'll build close, lasting relationships with the customers and prospects who rely on our platforms, and turn what you learn from those relationships into a roadmap that drives real growth.
We're looking for a VP of Product with a genuine commercial mindset — someone who is energized by being in front of customers and prospects, not just building for them at a distance. You will be the primary product voice representing our vision and roadmap to the market: presenting directly to prospects and clients, building trust with the people who buy and use our products, and channeling what you hear back into product decisions that grow the business. You will also lead and grow a team of product managers, building the strength and depth of the product organization as it scales.
You'll have a key voice in shaping the direction of Chartbeat's broader, unified platform vision — helping define how we integrate Chartbeat and Tubular's content and audience analytics with Lineup and FatTail's order management systems to deliver innovative solutions that help media companies grow their business.
Key Responsibilities
10+ years in product management, including 5+ years in a senior product leadership role (VP, SVP, or equivalent) in B2B SaaS focused on the Media or Ad Tech industry.
Direct Ad Tech experience is required, ideally with an OMS or adjacent systems (e.g., Google Ad Manager, ad servers, DMPs/CDPs, or similar sell-side ad tech).
A track record of delivering innovative, differentiated products, including AI-driven features or workflows — you know how to identify where AI creates real customer value versus where it's a distraction.
A track record of commercial involvement, including presenting roadmap and vision directly to prospects and customers, and being trusted as a credible voice in high-stakes customer conversations.
Experience in enterprise or upper-mid-market B2B settings, ideally within media, publishing, or adjacent verticals, where building close customer relationships is central to the business.
People leadership experience, having built, managed, and grown teams of product managers.
Day-to-Day Responsibilities
Strategy & Roadmap Ownership
Define and evolve a long-term OMS strategy and roadmap establishing a clear vision across our two OMS products that strengthens competitive differentiation, drives customer growth and retention, and deepens platform adoption.
Prioritize ruthlessly across customer commitments, competitive differentiation, and platform/data unification to ensure we’re making the right investments to move the business forward.
Collaborate with product leaders across the business to define and deliver a unified platform vision that strengthens all four brands together.
Customer & Market Engagement
Serve as a primary product voice with prospects and clients — presenting vision and roadmap directly, and building close, lasting relationships with the people who buy and use our products.
Partner with Sales and Customer Success to improve win rates, adoption, and renewals — bringing product perspective into customer conversations and helping remove product-related obstacles
Grow a strong network across media and publishing that expands our credibility and reach in the industry.
Turn customer and market insight into clear, credible product decisions, balancing near-term needs with long-term platform investment.
Team Leadership & Talent Development
Lead and grow a team of product managers and leaders, setting a high bar for product craft, commercial fluency, and customer engagement.
Partner with the executive leadership on org design, hiring, and development plans to strengthen the product team as it grows.
Coach PMs into strong functional leaders who own outcomes across product strategy, roadmap creation and execution, client-facing communication, vision storytelling, and commercial support.
Cross-Functional & Platform Collaboration
Work closely with engineering, design, marketing, and commercial teams to translate strategy into delivered and adopted products.
Champion platform thinking that unlocks cross-sell and deepens customer value across Chartbeat, Tubular, Lineup, and FatTail.
Represent OMS product strategy to the executive team and, where relevant, the Board — shaping investment decisions with clear business impact.
Compensation & Benefits
Salary range: $225,000-$275,000
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments.
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
As Senior Field Marketing Manager for the Northern Europe region, you will own and execute Mistral’s field marketing strategy, driving brand awareness, demand generation, and revenue growth. You’ll lead the end-to-end planning and delivery of external events, owned events, localized campaigns, ABM initiatives, and partner marketing activities.
This role is ideal for a strategic thinker and hands-on project manager who excels in a collaborative, high-growth environment. Your work will directly advance our mission: delivering frontier AI to the world’s leading organizations to solve their toughest challenges.
WHAT YOU WILL DO
- Own the regional field marketing plan and budget for the Northern Europe region across the UK and the Nordics aligned to go-to-market objectives.
- Partner with regional sales leadership to translate territory priorities and target accounts into field marketing programs.
- Execute the plan of field programs from end-to-end across third-party conference sponsorships, Mistral-owned events (e.g., summits, roundtables, forums), account-Based Marketing (ABM) programs and campaigns.
- Manage project timelines, vendor relationships, logistics, and speaker coordination with precision.
- Allocate and optimize the regional marketing budget aligned with field marketing objectives.
- Monitor and report on progress against objectives and the regional territory plan. Analyze campaign-level results, extract learnings, and iterate on strategies for continuous improvement.
- Proactively engage with key stakeholders to ensure program success from sales, product marketing, demand gen, comms, public affairs.
ABOUT YOU
- 5+ years of experience in field marketing, with a focus on owned events, conference sponsorships, partner marketing, and ABM.
- Enterprise B2B tech background, with a deep understanding of enterprise selling and B2B tech business models.
- Proven experience managing field marketing programs in the Northern Europe region.
- Strategic thinker and problem solver, able to translate business needs into actionable field marketing plans.
- Strong project management skills, with the ability to deliver in a fast-paced, high-growth environment.
- Fluent in English.
- Self-starter mindset: Result-oriented, resourceful, innovative, and intellectually curious.
- No ego, highly committed, with a growth mindset and the ability to quickly grasp complex topics.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
seniorRenton, Washington, United States
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San Francisco, CA; San Francisco, CA • United States
Seoul, South Korea
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
ГибридГеография найма не уточнена
УдалённоNew York
География найма не уточнена
ГибридZurich; Geneva
География найма не уточнена
seniorMorocco
ОфисseniorГеография найма не уточнена
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
УдалённоГеография найма не уточнена
УдалённоPoland
ГибридseniorLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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