• Общение с VIP-клиентами по телефону, в чатах и по email. • Удержание и развитие клиентской базы, персональное сопровождение.
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• Общение с VIP-клиентами по телефону, в чатах и по email. • Удержание и развитие клиентской базы, персональное сопровождение.
Location: Kazakhstan; Dubai Workplace: hybrid The Role: We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives. The main responsibilities of the position include: Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management Establish best practices for client communication, follow-up, and retention across the team Ensure accurate CRM maintenance and high standards of client data quality and documentation Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities Participate in events, seminars, and promotional activities across different countries Prepare presentations, reports, and market analyses to support decision-making Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement Main requirements: BSc in Business Administration or any Business-related field Proven experience in business development, client/partner relations or similar role Fluent Kazakh and Russian speaker . English knowledge is a must Self-motivated and results driven Ability to cope under pressure Strong communication and interpersonal skills, with the ability to influence key stakeholders Excellent client handling, problem solving and negotiation skills Very good people management skills Computer literate Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality! By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Magarini About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Magarini LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Magarini Sub-County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation Willingness to travel regularly to field sites across Magarini Sub County/Kilifi County, including remote areas Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Giriama language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !
Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Responsibilities: Provide a range of HR services to employees from joining to the expiry of the contract and assist in all matters relating to employment matters Manages onboarding and induction of all new hires Provide operational leadership and hands-on contributions in core existing HR systems and processes Perform various administrative duties to support HR records and administration requirements in line with compliance and record-keeping requirements Manage expats full-cycle employment process, occasional relocation support Perform hands-on contributions to the improvement of HR processes and policies:workforce administration, compensation review, benefits, performance and talent management, training Support of other regional teams on occasional basis Key Requirements: 3+ years of experience in HR Manager / HR Generalist capacity Knowledge of Moldova labor regulations Experience of working with visas and immigration policies, understanding of different types of employment and following procedures Experience of working with external vendors Results-focused mindset, with the ability to work in dynamic environments English level: B2+ We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Что предстоит делать: — развивать онлайн-лидогенерацию: LinkedIn, outbound, SEO и GEO, performance, контекстную рекламу, таргетированную рекламу, ремаркетинг, social media и SMM;
Умеет не просто вести входящие заявки, а сам находить B2B-клиентов и закрывать сделки до реального запуска.
Location: Germany Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for an Account Manager to support our growth and play an active role in our company’s development in the DACH region (Germany, Austria, Switzerland), with a focus on managing and expanding customer relationships. The main goal of this position is to grow and manage a portfolio of accounts in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. Quantitative goal: achieving individual and account-level sales targets across an assigned portfolio of German-speaking customers. How You’ll Contribute: Own and grow a portfolio of accounts across specific industries and/or geographies within the DACH region Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat orders Manage the full sales cycle, from initial contact through order placement, and ensure a steady flow of repeat business Serve as the primary, trusted point of contact for customers throughout the project lifecycle Acquire new accounts and build a robust opportunity pipeline in target industries and geographies Convert incoming warm leads and develop them into long-term customer relationships Maintain accurate, timely, and consistent records of the sales process in the CRM system What You’ll Bring to Xometry: Experience: 3+ years in sales or account management, with a proven track record of managing and growing accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing Account Management Expertise: Demonstrated success developing and executing account plans, expanding customer relationships, and driving repeat revenue Industry Knowledge: Understanding of metalworks, 3D printing, or injection molding is a major advantage Customer Focus: Genuine enjoyment of sales and account management, acting as a trusted advisor to customers Tech Savvy: IT and digitalization enthusiast, comfortable using modern technologies and software Adaptability: Readiness to thrive in a dynamic, fast-growing startup environment Languages: Fluent German (native or C1+) and full professional proficiency in English Personal Qualities: Results-oriented, with a strong focus on achieving targets and driving growth Proactive and self-motivated, able to manage an account portfolio independently Customer-centric, with a passion for understanding and meeting client needs Strong analytical and solution-finding skills, able to identify both opportunities and challenges Adaptable and resilient in a dynamic business environment High ethical standards and a professional demeanor Strong team player with excellent interpersonal skills Working Conditions: Sales incentive scheme / sales commission Corporate laptop and smartphone Salary structure: monthly base salary + bonus (2% of sales, uncapped) Place of work: Remote/hybrid - depends on a location, with occasional international travel (Lyon, France and Germany) Reports to: Sales Leader Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone’s contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English. #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.
Ищем маркетолога, который будет привлекать новых пользователей в продукт через X и партнёрства.
- практический опыт подключения PSP и платежных провайдеров; - опыт работы с рынками России и СНГ;
— Свободное владение узбекским и русским языками; — Опыт работы на позиции Sales Manager / Retention Manager / VIP Manager в звонках от 3 месяцев;
General Atlantic is looking for an Analyst in Portfolio Management to analyze portfolio data, assess investment performance, and deliver actionable insights.
Cohere is looking for a Manager Government Affairs and Public Policy Japan to lead policy advocacy, government engagement, and compliance in Japan.
• Strong, proven background in B2B Fintech / PSP / Payments. • Languages: Fluent Russian & English (C1).
Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board. Key Responsibilities Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence. Verification and reporting. Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting Safety decision tracking. Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management. Safety spend baseline and gap review. Review the safety spend baseline and the costing methodology. What this role does not do. Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced. Skills, Knowledge & Expertise 5+ years in trust & safety, safety operations, risk assurance or compliance programme management Experience building a function, methodology or programme from scratch in at least one role Strong governance background, including risk management frameworks and board-level reporting Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience Enough legal literacy to work effectively with counsel (a law degree is not required) Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them Fluent English Strong plus: Experience in ride-hailing, mobility, delivery or another business with offline safety risks Hands-on experience designing or managing an incident taxonomy TSPA (Trust & Safety Professional Association) membership A certificate in data analytics Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.
Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage. Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers).
Location: Krakow, Poland; Remote About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced and strategic account manager with a true ‘service first’ mindset who is based in Kraków or in the surrounding area ? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat! What you’ll be doing We’re looking for an Account Manager who is passionate about building strong partnerships and delivering great service. You are commercially aware and enjoy identifying opportunities to support partner growth through data, insights, and collaboration. You feel comfortable having business-oriented conversations and approaching topics such as campaigns, investments, and growth opportunities in a collaborative way. At the same time, you’re a team player who enjoys contributing and values a hands-on, supportive environment. Day-to-day in this role you’ll be: Supporting partners in leveraging marketing and growth solutions to help maximize their business potential on the platform. Working closely with the marketing team to plan and execute campaigns together with restaurant partners. Preparing regular business reviews (monthly and quarterly), sharing performance insights, identifying opportunities, and building joint growth plans. Analysing operational and commercial metrics to identify trends, address challenges, and propose data-driven solutions that improve partner performance and customer experience. Leading collaborative discussions and negotiations around campaigns, marketing investments, and initiatives that create long-term value. Helping partners in adopting new tools, features, and operational best practices. Staying up to date with local market trends, customer preferences, and competitor activity to strengthen partner presence. Our humble expectations Solid experience in account management, partnership management, or a similar partner-facing role. Experience working with performance metrics, marketing solutions, or growth initiatives is a plus Strong relationship-building skills and fluency in both Polish and English . Commercially aware and comfortable working in sales-driven environments. Strong analytical skills with experience in performance metrics; familiarity with tools like Looker or Power BI is a plus. Well-structured, detail-oriented, and proactive in managing partner relationships and priorities. Well-structured, detail-oriented, and proactive, with a collaborative, hands-on approach. Experience with CRM systems and a genuine passion for food and developing the best restaurants in town will both be an advantage. The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: 11 150 zł — 13 938 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE ROLE We’re looking for an IT Manager to own and evolve Rain’s internal technology and security foundation as we scale. Today, Rain is growing quickly with frequent onboarding, expanding tooling, and increasing security requirements. We operate in a sector that is actively targeted by malicious actors so we need someone who can baseline security—bringing structure, best practices, and calm execution to a fast-moving environment. This role is both hands-on and strategic. You’ll manage day-to-day IT operations while also leading key security initiatives like access controls, device management, MFA, and audits across our internal tools. As Rain scales globally, you’ll design systems and processes that scale with the company. Reporting to the Head of IT, you’ll work cross-functionally to ensure employees have the tools they need to work effectively, without compromising security or compliance. This is a foundational role with significant ownership and the opportunity to shape how IT and security operate at Rain for years to come. WHAT YOU’LL DO Own IT operations end-to-end - Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting. - Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths. - Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking. - Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting. Build scalable access and identity management - Own identity and access management across tools, ensuring users have the right access at the right time. - Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS). - Audit and clean up existing permissions across tools, including 1Password vault access and admin roles. Raise Rain’s internal security posture - Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards. - Lead the rollout and management of hardware-based authentication (e.g., YubiKeys). - Define and document policies around device usage, access, and security best practices. - Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs. Enable scale and automation - Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies). - Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools. - Continuously evaluate and improve Rain’s internal IT and security stack as the company grows. Office and vendor coordination - Support new office setup and office IT needs, coordinating with external partners as needed. - Act as the point person for IT-related vendor relationships, contracts, and negotiations. YOU ARE LIKELY TO SUCCEED IF YOU HAVE: - 5 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company and have the ability to build processed and foundations from scratch. - Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus. - Scripting and automation proficiency in Python and JavaScript for API interaction and system management. - Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more. - Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices. - A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them. - Strong end user support instincts and excellent written and verbal communication. - Experience as part of a lean IT team (team of 1-2), handling everything from end-user support to systems and infrastructure - A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team. NICE TO HAVE: - Experience in fintech, payments, Web3 or another regulated and high compliance environment. - Experience with agentic AI tools and building AI powered internal workflows. - Vendor negotiation and SaaS cost optimization experience. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Cobot is looking for a Materials Manager to oversee warehouse operations, maintain inventory accuracy, manage material kitting, and coordinate logistics.
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