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Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you. Key Responsibilities Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth. Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions. Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates. Refine and implement standardized support workflows to enhance efficiency and maintain brand voice. Collaborate with cross-functional departments to provide customer insights that drive product and service improvements. Conduct regular performance reviews and quality assurance audits to maintain high standards of service. Requirements Proven experience as a Customer Service Manager or in a senior leadership role within a support environment. Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace. Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce. Excellent verbal and written communication skills. Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom). Analytical mindset with the ability to interpret data and translate it into actionable strategies. Nice-to-Haves Experience working within a high-growth startup or a SaaS environment. Familiarity with remote team management tools such as Slack, Notion, and Zoom. Previous experience in training and curriculum development for support teams. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a results-driven Performance Marketer to join a growing international team. This is an exciting remote opportunity for a data-oriented marketing professional who thrives on optimizing campaigns, driving customer acquisition, and delivering measurable business outcomes. The ideal candidate has hands-on experience managing paid advertising campaigns across multiple digital channels, analyzing performance metrics, and implementing strategies that maximize return on investment. This role is ideal for professionals looking for a remote performance marketing job with opportunities for growth and long-term career development. Key Responsibilities Plan, launch, and optimize paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other digital channels. Monitor campaign performance and analyze key metrics including ROAS, CPA, CAC, CTR, and conversion rates. Conduct audience research, keyword analysis, and competitor benchmarking to identify growth opportunities. Develop and execute A/B tests for ad creatives, landing pages, and campaign strategies. Collaborate with content, design, and sales teams to improve campaign performance and lead quality. Manage advertising budgets efficiently to maximize return on investment. Prepare regular performance reports and provide actionable insights to stakeholders. Track customer acquisition funnels and identify opportunities for optimization. Stay updated on digital marketing trends, platform updates, and emerging advertising technologies. Support lead generation, demand generation, and revenue growth initiatives. Requirements 2+ years of experience in performance marketing, digital advertising, or paid media management. Proven experience managing campaigns on Google Ads, Meta Ads, LinkedIn Ads, or similar platforms. Strong analytical skills with the ability to interpret marketing data and make data-driven decisions. Experience with analytics tools such as Google Analytics, Looker Studio, or similar reporting platforms. Understanding of conversion tracking, attribution models, and marketing funnels. Excellent communication and collaboration skills. Ability to manage multiple campaigns and priorities simultaneously. Experience in SaaS, eCommerce, B2B, or digital agency environments is an advantage. Proficiency with marketing automation and CRM tools is a plus. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: North Macedonia; Bulgaria; Romania; Serbia; Bosnia and Herzegovina; Slovakia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary As the Head of Paid Media, you will be the strategic architect behind our digital acquisition engine. We are looking for a data-driven leader to take full ownership of our paid media ecosystem, driving scalable growth and optimizing cross-channel performance. This is a high-impact role where you will bridge the gap between creative strategy and technical execution to ensure every dollar spent translates into measurable business success. Key Responsibilities Design and execute comprehensive paid media strategies across search, social, display, and emerging channels. Manage and optimize large-scale budgets to hit aggressive CAC, ROAS, and LTV targets. Lead the end-to-end campaign lifecycle, from initial planning and audience segmentation to creative briefing and technical implementation. Analyze performance data to identify trends, uncover insights, and iterate on campaign tactics in real-time. Collaborate with internal creative and product teams to align messaging with customer personas and landing page experiences. Stay at the forefront of ad-tech trends, platform updates, and privacy regulations to ensure competitive advantage. Requirements 5+ years of experience managing high-growth paid media accounts. Proven track record of scaling monthly budgets while maintaining efficiency and hitting performance KPIs. Deep technical expertise in platforms such as Google Ads, Meta Business Suite, LinkedIn Ads, and TikTok Ads. Strong proficiency in web analytics tools and attribution modeling. Excellent communication skills with the ability to translate complex data into actionable executive insights. Nice-to-Haves Experience working within a fast-paced agency environment. Knowledge of SQL or advanced data visualization tools (e.g., Tableau, Looker). Experience with conversion rate optimization (CRO) and A/B testing frameworks. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment. Key Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality. Develop and implement customer service policies, standard operating procedures, and best practices. Handle escalated customer concerns directly to ensure professional and timely resolution. Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements. Analyze customer data and trends to identify opportunities for process optimization. Conduct regular performance reviews, training sessions, and ongoing coaching initiatives. Ensure service standards and company policies are consistently maintained across the department. Requirements 3+ years of experience in customer service, customer support, or customer success roles. Proven leadership or team management experience. Excellent verbal and written English communication skills. Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk). Strong problem-solving and conflict-resolution abilities. Ability to manage multiple priorities in a fast-paced, remote environment. Strong analytical skills with the ability to translate data into actionable insights. A reliable high-speed internet connection and a professional remote work setup. Nice-to-Haves Experience working with international customers and diverse time zones. Familiarity with help center documentation and knowledge base management. Experience in a high-growth startup or scaling tech environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia; Karachi, Pakistan; Jamnagar, India; Cairo, Egypt We are seeking experienced Field Compliance Coordinators to support our Oil & Gas operations in the areas of Gas Plants (Environmental) and Construction Safety. The successful candidates will be responsible for ensuring compliance with HSE policies, environmental regulations, company standards, and industry best practices while promoting a proactive safety and environmental culture across field operations. Key Responsibilities Ensure compliance with company HSE policies, environmental regulations, and applicable industry standards. Conduct field inspections, audits, and compliance assessments across gas plant and construction activities. Monitor and support Permit-to-Work (PTW), Lockout/Tagout (LOTO), hazard identification, risk assessments, and safe work practices. Coordinate environmental monitoring, waste management, spill response, incident investigations, and corrective action tracking. Implement and maintain Environmental Management Systems (EMS) and Safety Management Systems (SMS) to ensure continuous compliance. Deliver HSE inductions, toolbox talks, safety and environmental awareness programs, and contractor training. Prepare compliance reports, analyze inspection findings, and recommend improvements to enhance operational performance. Requirements Bachelor's degree in Engineering, HSE, Environmental Science, Industrial Engineering, or a related discipline from an accredited institution. 10 - years of relevant experience, including a minimum of 7 years in the Oil & Gas industry, preferably in gas plants, construction, or mega projects. Professional certifications such as NEBOSH IGC, IOSH, ISO 14001 Lead Auditor, or equivalent are highly preferred. Strong knowledge of Environmental Management Systems (EMS), Safety Management Systems (SMS), Process Safety Management (PSM), and applicable HSE regulations. Hands-on experience in field compliance inspections, audits, hazard identification, risk assessments, incident investigations, and corrective action management. Experience with Permit-to-Work (PTW), Lockout/Tagout (LOTO), environmental monitoring, waste management, emergency response, and contractor compliance. Proven ability to develop and deliver HSE training, toolbox talks, and safety/environmental awareness programs.

Location: Al Jubail, Saudi Arabia We are seeking an experienced and safety-conscious Commissioning & Start-Up (CSU) Lead to oversee the successful transition of our Steam Methane Reformer (SMR) hydrogen production assets from the construction phase to commercial operation. You will lead the field execution team, manage interfaces between engineering, construction, and operations, and ensure that all plant systems are safely commissioned, tested, and fully functional in accordance with project specifications and industry standards. Key Responsibilities Leadership & Strategy: Provide technical and operational leadership for the site commissioning team. Develop and implement the Commissioning Execution Plan, including scheduling, resource mobilization, and budget management. Technical Oversight: Lead the end-to-end commissioning of SMR units, including the reformer furnace, shift converters, PSA (Pressure Swing Adsorption) purification systems, compressors, steam systems, and balance-of-plant (BOP) utilities. Safety & Compliance: Enforce rigorous safety protocols (Permit-to-Work, LOTO, HAZOP/HAZID compliance) throughout the construction, commissioning, and startup phases. Act as a safety champion on-site. Pre-Commissioning & Testing: Manage pre-commissioning activities, including mechanical completion walkdowns, piping system flushing/cleaning, leak testing, instrumentation loop checks, and control system (DCS/PLC) functional validation. Startup & Stabilization: Direct the first-time introduction of feedstocks and gases, manage the ramp-up process, and conduct performance test runs to verify that the plant meets design efficiency and production targets. Documentation & Handover: Ensure all commissioning documentation (test reports, punch lists, as-built records, handover dossiers) is accurate and complete. Facilitate the formal turnover of the facility to the Operations team. Stakeholder Coordination: Act as the primary liaison between project engineering, EPC contractors, vendors/OEMs, and the client/owner’s operations team to resolve technical issues and resolve punch list items efficiently. Requirements Education: Bachelor’s degree in Chemical, Mechanical, or Process Engineering. Experience: Minimum of 10+ years in the oil, gas, or chemical industry, with at least 5 years specifically in a lead capacity for the commissioning and startup of SMR Hydrogen plants . Technical Depth: Deep understanding of SMR process chemistry, thermodynamics, and high-temperature furnace operations. Expertise in hydrogen safety, high-pressure gas systems, and PSA unit operations. Proficiency in interpreting complex P&IDs, control logic, and loop diagrams. Leadership Skills: Proven track record of managing multi-disciplinary site teams and coordinating effectively with contractors and subcontractors. Problem Solving: Strong analytical skills to perform root cause analysis (RCA) during technical troubleshooting of complex process issues. Communication: Excellent verbal and written communication skills to report progress to stakeholders and train operational personnel on new systems. Preferred Qualifications Experience with other hydrogen technologies (e.g., electrolysis, carbon capture integration). Certification in Project Management (PMP) or relevant industry health and safety certifications. Experience in both greenfield and brownfield project environments. Working Conditions This is a field-based, 100% site-presence role. Must be willing to work at construction sites, which may include remote or international locations. Requires flexibility to work extended hours, weekends, or shifts during critical startup milestones.

Location: Russia; Belarus; Georgia; Kazakhstan; United Arab Emirates; Serbia We are on the lookout for a sharp, early-career C++ Developer / Junior Quant Dev —ideally with a background in competitive programming—to join our collaborative and highly analytical engineering team. Our culture is built around thoughtful, detail-oriented, and composed professionals who love optimizing complex workflows. Because the systems you build will directly drive our core business outcomes, we need someone who couples technical talent with strong accountability and great communication skills. If you thrive in fast-paced environments with rapid feedback loops and highly visible results, you will feel right at home here. What You’ll Do Optimize Execution: Implement high-performance trading algorithms, masterfully balancing raw execution speed with long-term code maintainability. Collaborate Internationally: Partner closely with our Quantitative Research team to translate mathematical models into production-ready technical solutions. Write Advanced Code: Architect robust, asynchronous, multi-threaded, and network-centric systems utilizing advanced C++ templates. Requirements Algorithmic Excellence: A rock-solid foundation in data structures and core computer science principles (a proven track record in competitive programming is highly preferred). Core Language Skills: Practical engineering experience using C or C++. System Familiarity: A strong conceptual understanding of Linux OS internals and networking. Global Communication: Fluency in professional English (written and spoken) to seamlessly integrate into our international workspace. Hands-on exposure to sub-microsecond, ultra-low latency real-time engineering. Experience with lock-free concurrency paradigms and data containers. Familiarity with GPU programming via CUDA. Benefits High-Impact Challenges: Engage with complex technical puzzles featuring instantaneous feedback loops. An Elite Global Team: Work alongside a welcoming, brilliant community of international professionals. State-of-the-Art Infrastructure: Gain access to cutting-edge hardware and the latest tech stacks. Ultimate Flexibility: Work 100% remotely from anywhere on the planet, with open-door access to any of our physical global offices whenever you choose. Unbeatable Work-Life Balance: Enjoy flexible working hours and a generous 40 days of paid annual leave . Premium Compensation: A highly competitive salary package tailored to your skills and market standards.

Location: Belarus; Serbia; Georgia; United Arab Emirates; Kazakhstan We are hunting for a talented C/C++ Software Engineer who genuinely loves working with complex data feeds and isn't intimidated by high-stakes technical hurdles. In the world of quantitative trading, data is our lifeblood—meaning our quality standards are incredibly high and the volume of incoming data is massive. This role isn't just about writing code; it's about navigating intricate edge cases and mastering one of the most demanding layers of our engineering infrastructure. If you are someone who enjoys diving deep into technical documentation, obsesses over the details, and takes immense pride in robust engineering, you will thrive here. What will you do: Expand Exchange Connectivity: Build and integrate robust gateways to connect with new financial exchanges globally. Optimize Performance: Fine-tune existing data connectors to minimize ingestion latency and maximize data throughput. Evolve Data Models: Implement support for new and emerging data structures and asset types within our data pipeline. Refactor for Scale: Modernize and re-architect existing solutions to ensure our infrastructure effortlessly scales alongside growing market volumes. Requirements Modern C++ Expertise: Strong hands-on experience writing clean, efficient code using modern standards ( C++17/20 ). High-Throughput Architecture: A proven track record of managing, parsing, and processing massive streams of incoming real-time data. Concurrency & Hardware Savvy: A deep understanding of multithreaded programming, concurrent systems, and CPU memory models. Networking & Systems Mastery: A solid grasp of network protocols, communication layers, and Linux system internals. CS Fundamentals: Strong foundational knowledge of core algorithms and data structures. Global Collaboration: A professional level of written and spoken English to seamlessly partner with our international team. Deep expertise in ultra-low latency, sub-microsecond real-time development. Prior engineering experience in High-Frequency Trading (HFT), telecom routing, or high-performance game engines. Benefits Immediate Impact: Dive into fascinating technical problems featuring ultra-fast feedback loops. Elite Global Network: Collaborate with a welcoming, exceptionally brilliant team of international professionals. Top-Tier Infrastructure: Gain access to state-of-the-art hardware and cutting-edge technological innovations. Ultimate Work Freedom: Work 100% remotely from anywhere on Earth, with full open-door access to any of our physical global offices whenever you like. Premium Perks: Enjoy a flexible schedule, an industry-leading 40 paid days off , and a highly competitive compensation package.

Location: Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an AI Workflow Engineer ! About the Role: Backblaze is running a company-wide AI transformation program, and this role is where strategy becomes something you can actually use. As AI Workflow Engineer, you will be the hands-on builder inside the AI Program Office - embedded alongside the Director, AI Enablement, and deployed into non-GTM, non-Engineering business teams to prototype, build, and ship AI-powered workflow solutions that make a measurable difference in how work gets done. This is not a research role or a strategy role. You will spend your time building: prompt architectures, automation flows, lightweight agents, API integrations, and demos that help a business team see - concretely - what AI can do for them. You will move across functions, which means you need to understand how businesses actually operate. The ideal background is someone who started in a business-facing role - finance, operations, marketing, customer success, HR - and developed serious hands-on AI and automation skills on top of that foundation. You will work closely with the Director, AI Enablement, who owns the program management and delivery layer. Your job is to make their scoped solutions real - fast, iteratively, and with enough rigor that what you build can go to production. What You Will Do: Build and Ship AI Workflow Solutions Take scoped use cases from the Director, AI Enablement and build working solutions: prompt layers, automation flows, lightweight agents, RAG implementations, and API integrations that connect AI tools to the systems business teams already use Build working prototypes quickly - the goal is to show a team what is possible in days, not weeks, then refine based on what actually lands Translate a documented workflow assessment into a technical design, select the right tools for the job, and own the build through to a deployable solution Maintain solution documentation that is clear enough for handoff, iteration, and audit - not just for engineers, but for the business owner who will live with it Embed in Business Teams Spend time inside the functions you are building for - Finance, HR, Legal, Marketing Ops, Customer Success, and others - understanding how the work actually flows before you redesign it Run working sessions with team members to map current-state workflows, surface friction points, and identify where AI creates real leverage versus where it creates noise Build credibility with non-technical stakeholders by showing them working solutions, not decks - and by being honest about what will and will not work Support user acceptance testing and early adoption, troubleshooting issues close to launch and iterating based on real usage Support the AI Program Office Build demos and proof-of-concepts that help the Director, AI Enablement make the case for a use case - or disqualify it early before resources are committed Contribute to vendor and tool evaluations with a builder's perspective: not just whether a tool claims to do something, but whether it actually works in the context of a specific workflow Feed learnings from the build process back into the program - what worked, what did not, what should be standardized across functions Work on tactical quick wins and longer-horizon strategic builds at the same time, switching contexts across active use cases as priorities shift What Success Looks Like (First 90 Days) You have completed at least one workflow assessment alongside the Director and produced a working prototype from it At least one solution you built is in active use by a business team, with a named owner and feedback loop in place You have worked inside at least two different business functions and understand their core workflows well enough to identify the next use case without being told The Director, AI Enablement trusts you to own the build layer independently - scoping conversations happen together, execution happens with you driving The Right Fit: 2-4 years of experience that includes meaningful time working inside a business-facing function - operations, finance, marketing, customer success, HR, or similar - not just in Engineering or IT Hands-on experience building with AI tools: prompt engineering, automation platforms (Make, Zapier, n8n, or equivalent), API integrations, and at least working familiarity with RAG architectures and agent frameworks Proven ability to take a messy real-world process, understand it from the inside, and build something that makes it faster or better - not just technically cleaner Comfortable working with non-technical stakeholders: you can explain what you are building without jargon, gather requirements without a formal spec, and manage expectations when a prototype needs three more iterations Strong enough with code or no-code tools to get solutions to a deployable state independently - you do not need an engineer to ship your work Able to manage multiple active projects at different stages without dropping anything - a quick win in HR this week does not mean the Finance automation waits Genuinely curious about how companies work: the org chart, the incentives, the handoffs, the bottlenecks. This is what separates a good AI builder from a great one in a business context Bonus Points For: Direct experience working in or closely with G&A, Finance, Legal, Marketing Ops, or Customer Success teams - you have lived in the workflows you will be redesigning Familiarity with AI governance basics: data handling, PII awareness, and when a use case needs a security or privacy review before it ships Experience working in a small program or startup environment where you wore multiple hats and shipped without a lot of process overhead Experience in cloud infrastructure, SaaS, or storage companies - comfort with technical products and the teams that build them A portfolio, GitHub, or examples of AI workflows or automations you have built - something you can show, not just describe At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice. #LATAM

Location: Los Angeles, United States Workplace: onsite ABOUT YOU We are looking for a NetSuite ERP Engineer who is an exceptionally strong operator, technically adept, and a collaborative partner ready to take full ownership of our enterprise NetSuite OneWorld environment. The ideal candidate brings deep expertise across NetSuite administration, development, and integrations, thrives on process optimization and day-to-day delivery in a fast-paced, high-growth environment, and is excited to build, maintain, and continuously improve a world-class financial systems platform. Your success will be defined by your ability to ensure system reliability and streamline financial operations, enabling Finance and Accounting leadership to focus on strategic business initiatives. You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels. If you're passionate about building scalable financial systems in a global technology and commerce environment and are ready to make a real impact, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. For more information, visit xsolla.com. Responsibilities: NetSuite ERP Administration & Development: Serve as a primary administrator and technical owner for the NetSuite OneWorld environment, including custom records, workflows, scripts, and forms. Process Optimization: Build, document, and continuously improve global financial system configurations, processes, and internal controls to drive efficiency and scalability. Multi-Entity Management: Configure metadata, dimensions, security, roles, and permissions across entities. Support multi-entity, multi-currency, and multi-subsidiary operations. Financial Systems Integration: Configure and maintain integrations between NetSuite OneWorld and other enterprise applications, including Salesforce, payroll systems, banking platforms, treasury applications, HRIS platforms, CRM systems, data warehouses, REST APIs, and Oracle Cloud services. Develop and monitor automated data pipelines and troubleshoot integration and data synchronization issues. Reporting & Analytics: Develop and maintain reporting including Profit & Loss Statements, Balance Sheets, Cash Flow Reporting, Variance Analysis, Departmental Reporting, KPI Dashboards, Executive Scorecards, Global Consolidated Reporting, and Operational Metrics. Data Governance: Maintain financial dimensions across reporting environments, ensure consistency and accuracy across the NetSuite ERP platform, and support master data governance initiatives. Improve data quality through validation and reconciliation processes. Finance Partnership: Work closely with Finance and Accounting teams to improve financial processes, support monthly close cycles, enhance management reporting, and develop executive dashboards and reporting tools. Cross-functional Partnership: Collaborate closely with Finance, Accounting, Tax, and IT teams globally to ensure financial systems are integrated into business operations. Document system designs, business processes, and technical configurations, and provide training and support for business users. Qualifications & Skills: Required: 3+ years of hands-on experience administering or implementing NetSuite ERP (OneWorld). Strong understanding of financial systems and accounting processes. Experience supporting NetSuite OneWorld environments. Understanding of multi-entity and multi-currency financial operations. Strong SQL and data analysis skills. Experience with enterprise reporting and analytics tools. Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner. Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment. Excellent analytical, problem-solving, and communication skills, with the ability to present complex systems issues clearly to non-technical stakeholders. Nice to Have: Knowledge of SuiteAnalytics Workbooks and SuiteQL. Experience with SuiteScript or SuiteFlow for supporting integrations and automation. Experience integrating NetSuite with Salesforce or other enterprise applications. Knowledge of IFRS, US GAAP, and global financial reporting requirements. Experience supporting SaaS or multinational organizations. NetSuite or Oracle Cloud certifications. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Director of Tax Operations, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/managing budgets/accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. The listed range is specific to Los Angeles and varies based on factors such as location and experience. Location: Onsite – Remote considered for eligible candidates depending on experience

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We are seeking a Marketing Analytics Director to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves. As the Marketing Analytics Director , you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org. You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention. You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals. What You'll Be Doing Strategic GTM Partnership: Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth. Dual-Track Target Setting: Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention. Predictive Modeling and ROI: Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels. Data Warehouse Architecture: Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints. Causal Inference and Inflection Hunting: Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in. Executive Storytelling: Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed. Utilizing AI and Automation Agentic Insights: Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue. Autonomous Workflows: Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies. Predictive Quality Scoring: Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively. What Makes You a Great Fit 8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment. Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient. Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses. Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production. Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling. Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards. Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch. MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams. Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain. Bonus Points For Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus. In the US, the OTE compensation range for this role is $ 178,503 - $ 214,203. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:You'll join the team responsible for the engineering foundation of the Creatio platform, the core layer that powers every product and feature built across the ecosystem. This organization owns the platform runtime, data access layer, core services, performance-critical infrastructure, platform APIs, and extensibility framework.The team's mission is to build highly scalable, reliable, and backward-compatible platform capabilities that enable dozens of engineering teams to innovate efficiently. Success in this role means designing and evolving the low-level architecture that serves as the backbone of the entire Creatio platform, balancing performance, maintainability, and long-term technical sustainability.Responsibilities:Development of architectural solutions and development of prototypes together with the team.Regular monitoring of the effectiveness of development processes, their optimization, and improvement.Implementation of innovative tools, approaches, and standards in product development.Facilitation of team meetings (backlog refinement, sprint review (demo), planning).Execution of backlog tasks: pair programming, development, consultations on complex tasks).Control of the work of the incident team on the 4th line, responsibility for resolving incidents within the framework of the SLA.Designing, coding, testing, and debugging software according to specifications and requirements.Collaborating with stakeholders, product managers.Conducting unit tests, integration tests, and system tests.Requirements:6+ years of overall programming experience, strongly focusing on .Net.1 year of experience in a leadership/mentor role.2+ years of experience with Web applications.Knowledge of OOP, C#, and .NET.EntityFramework, WebAPI, ASP.NET MVC, ASP.NET Core., NUnit, Mock. DOM, CSS/SASS.Experience working with databases (MS SQL Server, PostgreSQL, Oracle).English level - Upper-Intermediate (spoken and business writing) or higher.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Who We're Looking For: You'll join the team responsible for the engineering foundation of the Creatio platform, the core layer that powers every product and feature built across the ecosystem. This organization owns the platform runtime, data access layer, core services, performance-critical infrastructure, platform APIs, and extensibility framework. The team's mission is to build highly scalable, reliable, and backward-compatible platform capabilities that enable dozens of engineering teams to innovate efficiently. Success in this role means designing and evolving the low-level architecture that serves as the backbone of the entire Creatio platform, balancing performance, maintainability, and long-term technical sustainability. Responsibilities: Development of architectural solutions and development of prototypes together with the team. Regular monitoring of the effectiveness of development processes, their optimization, and improvement. Implementation of innovative tools, approaches, and standards in product development. Facilitation of team meetings (backlog refinement, sprint review (demo), planning). Execution of backlog tasks: pair programming, development, consultations on complex tasks). Control of the work of the incident team on the 4th line, responsibility for resolving incidents within the framework of the SLA. Designing, coding, testing, and debugging software according to specifications and requirements. Collaborating with stakeholders, product managers. Conducting unit tests, integration tests, and system tests. Requirements: 6+ years of overall programming experience, strongly focusing on .Net. 1 year of experience in a leadership/mentor role. 2+ years of experience with Web applications. Knowledge of OOP, C#, and .NET. EntityFramework, WebAPI, ASP.NET MVC, ASP.NET Core., NUnit, Mock. DOM, CSS/SASS. Experience working with databases (MS SQL Server, PostgreSQL, Oracle). English level - Upper-Intermediate (spoken and business writing) or higher. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a  Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:No-Code Business Analyst to join our Industries Solutions Engineering Team.In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively.Key Responsibilities:UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process.Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation.Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems.Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication.Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity.User Story Decomposition: Decompose User Stories into executable tasks for no-code creation.Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement.Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements.Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes.Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changesRequired Skills & Competencies:Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features.Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects.Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently.Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences.Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions.A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set.Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders.Will be a plus:Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience.Coding skills, with the ability to understand and communicate technical concepts effectively.Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Berlin Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Finom is looking for a Principal Product Designer to set the design direction for Core Experience — the foundational product surface used across our platform by every customer. This is a senior individual-contributor role: no direct reports, but real scope to define what "good" looks like and prove it in shipped product. You'll work alongside Product Managers, Engineers, Analysts, and Research to turn complex financial workflows into experiences that are simple, accessible, and consistent at scale. What You’ll Do Own design across the full product lifecycle , from discovery and problem framing to final implementation, QA, and polish. Turn complex fintech and SMB workflows into clear, user-centered experiences , using research, product data, and customer feedback to guide decisions. Collaborate closely with Product Managers, Engineers, Analysts, and fellow Designers to scope work, define outcomes, and ship high-quality solutions. Create essential design artifacts including flows, wireframes, prototypes, high-fidelity mockups, and clear product specs. Contribute to our design system and product quality bar , improving consistency, accessibility, scalability, and craft across the interface. Support high-priority initiatives such as modular pricing, onboarding UX transformation, and AI Copilot features. Who You Are 5+ years of experience in product design , ideally in fintech, SaaS, or complex digital product environments. Formal education in design — such as Product Design, Interaction Design, UX/UI, Visual Communication, HCI, or a related field. A strong portfolio showing user-centered thinking, strong interaction and visual design craft, and polished execution. Experience designing complex platforms with multiple user flows, states, permissions, edge cases, and dependencies Hands-on experience designing native mobile app products (iOS/Android), you should be comfortable with mobile-specific interaction patterns and constraints (touch, limited screen space, performance, offline states) Confidence working in cross-functional squads and explaining design decisions using research, product data, business context, and customer feedback. Strong English communication skills; German language skills or experience designing for German-speaking users are highly valued. AI-native mindset : you actively use AI tools for exploration, synthesis, prototyping, critique, documentation, and faster iteration. Hiring Process Step 1: Async Portfolio Review — We review your portfolio link and one written response to assess craft and design quality before scheduling any calls. Step 2: Hiring Manager Call — A video chat with VP of Design focusing on your ownership, drive, and collaborative style. Step 3: Take-Home Assignment — A practical Finom product case study (3–5 days turnaround) evaluated for strategic thinking, user insights, and design execution. Step 4: Live Presentation & Cross-Functional Interview — A full walkthrough and Q&A with design and product leads. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Senior Software Engineer to join the Business Systems team. In this role, you will design and implement the backend systems that power WHOOP’s internal operations, enabling scale and efficiency across the organization. You’ll architect and maintain critical services and integrations that support Finance, Operations, Member Services, and other business functions. By building reliable, secure, and performant systems, you’ll directly shape how WHOOP delivers value to its members and scales globally. RESPONSIBILITIES: - Architect, develop, and maintain backend services and APIs that power business-critical systems and integrations. - Lead the design and implementation of scalable data pipelines, automation, and workflows that improve operational efficiency. - Partner with stakeholders across the business to deeply understand needs and translate them into technical solutions. - Drive technical excellence through code reviews, best practices, and mentorship of other engineers. - Ensure reliability, performance, and security across backend systems, with a focus on scalability as WHOOP grows. - Contribute to long-term technical strategy for Business Systems and identify opportunities for automation and process improvement. QUALIFICATIONS: - BS in Computer Science, Engineering, or equivalent experience. - 5+ years of professional backend software engineering experience. - Strong proficiency in at least one modern backend programming language (e.g., Java, Python, Go, or similar). - Experience designing and maintaining APIs, integrations, and middleware. - Solid understanding of relational databases, data modeling, and query optimization. - Experience with cloud-based infrastructure (e.g., AWS, GCP, or Azure) and distributed systems. - Proven ability to collaborate cross-functionally and deliver solutions that balance business and technical needs. - Experience mentoring engineers and contributing to a culture of learning and growth. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: London, United Kingdom Strategy and Organisational Design Director— IDEO London In a Nutshell IDEO London is looking for a Strategy and Organisational Design Director who understands that strategy without activation is just intention — and that the gap between ambition and reality is where organisations most need a thinking partner. This is a senior role for someone who reads organisations the way a designer reads a brief: with curiosity about what's really going on beneath the surface, and with a clear instinct for where the real levers for change are. You understand how systems work — how structure, incentives, culture, and leadership interact to make or break a strategy — and you know how to work with those forces rather than against them. When organisations are navigating something genuinely hard or new — adapting to AI, restructuring how decisions get made, building new capabilities, shifting culture, or figuring out what to stop doing — they don't need more frameworks or slides. They need someone who can help them see the system clearly, make honest choices, and design a path forward that will actually stick. And they need the confidence to act. You'll spend most of your time leading complex client engagements, particularly in our Health portfolio, directing multidisciplinary teams and building trusted relationships with senior leaders. Alongside that, you'll help build something: IDEO London's strategy and organisational design practice, at a moment when the studio is intentionally investing in depth, expertise, and the kind of work that moves organisations forward rather than producing reports about them. About IDEO London: We’re a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we’ve partnered with clients to innovate in healthcare, financial services, mobility, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact across our communities in the UK, US and Asia. Why is this role important for IDEO's work? Organisations today are facing increasing pressure to evolve: adapting to new technologies, shifting customer expectations, changing workforce dynamics, and growing complexity across systems and markets. Strategy alone is not enough. Organisations need support translating ambition into the structures, behaviours, capabilities, and ways of working that make change real. This role sits at the heart of that shift. The clients who need us most are navigating real transformation — health organisations reinventing how they deliver care, companies trying to embed AI into how their people work, leadership teams grappling with the human cost of change that's moving too fast. They need someone who can see the whole system, name what's really holding things back, and design interventions that create lasting change rather than temporary momentum. Strategy at IDEO is not just about the quality of the thinking in the room. It's about what happens when the engagement ends. This role exists to make sure that gap closes. Once here you will Lead complex strategy and organisational design engagements from framing through to activation — not just defining the direction, but designing what needs to change for that direction to become real Read organisations as systems: understand the structures, incentives, behaviours, and cultures that shape how things actually work, and identify the levers most likely to drive meaningful, lasting change Act as a senior client partner — building trust with leadership teams over time, shaping the conversation before the brief is written, scoping opportunities, and staying invested in outcomes long after the engagement closes Direct multidisciplinary teams across strategy, research, and design, holding both rigour and creativity, and keeping work grounded in what will genuinely move the organisation forward Help clients make honest strategic choices — not just articulating ambition, but surfacing trade-offs, challenging assumptions, and aligning leadership around what they're actually committing to Prototype strategic and organisational futures in practice: test ideas through experimentation and iteration so clients build real confidence before they scale Facilitate executive conversations that advance decisions rather than defer them — bringing both structure and sensitivity to rooms where the stakes are high and consensus is hard Contribute to IDEO's strategy and organisational design practice: develop methods, build POVs, mentor colleagues, and help make the studio's expertise visible and distinctive Coach and mentor designers and project leads, modelling excellent client communication, facilitation, and strategic thinking Help clients navigate the human dimensions of AI adoption — how organisations restructure for it, how teams build confidence with it, and how leaders model the change they're asking of others Represent IDEO externally through writing, talks, and relationships — contributing to how the studio is known in the market for the quality and seriousness of its strategy work We're looking for Someone with a strong track record leading innovation, strategy and organisational design engagements — in consulting, in-house, or both — with the scars and the wisdom that come from seeing what it actually takes to make change stick A genuine systems thinker: you understand how organisations work as interconnected wholes, and you know how to identify the structural, behavioural, and cultural levers that matter most Someone who is as comfortable designing an organisational future as they are facilitating the difficult leadership conversation that makes it real — you move between strategy and making with ease Experience helping organisations navigate real transformation: not just documenting what needs to change, but designing the conditions — structures, capabilities, rhythms, behaviours — that allow change to take hold Strong facilitation and narrative skills, including the ability to hold senior executive rooms with clarity and care, and to build alignment across organisations where people genuinely disagree People leadership that creates conditions for good work — you know how to direct a multidisciplinary team, develop junior talent, and maintain creative rigour under pressure Experience scoping and building new client relationships — you're comfortable writing a proposal, shaping a brief, and growing an account over time Curiosity about the intersection of strategy, AI, and the human dimensions of organisational change — you don't need to be a technologist, but you understand what AI is doing to organisations and what it means for the kind of strategy work clients need It's a bonus if you Have led transformation in health organisations Have experience helping organisations navigate AI adoption in ways that are genuinely human-centred: restructuring for it, building capability around it, and managing the workforce anxieties it creates Have built or contributed to an innovation practice or capability — you know what it takes to design for change from the inside Are fluent in strategic choice-making frameworks (Playing to Win and others), and can use them as tools for real decision-making rather than as slides Have experience in European markets or with European regulatory environments, where navigating complexity is part of the brief rather than an obstacle to it Are fluent in a second language What We Believe IDEO exists to tackle the gnarliest problems in the world with imagination and optimism. For strategy and organisational design, that means something specific: we don't write strategies that live in decks. We design organisational futures that people can actually inhabit — where the structures make sense, the behaviours are possible, and the change has somewhere to go. If you want to do strategy work that treats the human and systemic complexity of change as the design problem, not the obstacle — this is the right place to do it. What does IDEO offer you? Innovation and creativity: Lead work that genuinely matters — from shaping organisational transformation and future growth strategies to building innovation capabilities at some of the world’s most ambitious organisations, working alongside talented people across disciplines. Learning and growth: Whether it’s deepening your organisational design expertise, growing senior client relationships, or building your external profile through speaking and writing, we’re here to support your development. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, and respect the need for work-life balance. Projects with purpose: We partner with clients to use design as a force for good, solving meaningful problems from inception through to implementation. Compensation: £90,000–£100,000 GBP, depending on experience. Location: This position is based out of our London studio with an in-person-first working model, including at least three days a week working from the studio. Please note that the successful candidate must be based in the UK and have the unrestricted right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognise that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability and transparency. Application requirements and instructions: If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter, and examples of your work. CV: please highlight experiences related to the ‘We’re looking for someone with’ section above Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career Work examples (confidentiality permitting): please include two or three projects that demonstrate your experience leading strategic, organisational, or transformation work. For each, tell us the challenge, your role, the approach, and the impact. We know that many of you are coming from a range of backgrounds — strategy consulting, organisational design, innovation, transformation, business leadership, or a mix of all of the above. We think about strategy and organisational design broadly, so include examples of whatever work best represents how you think, lead, and create impact.

Location: San Francisco, CA; Remote (US); New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE TEAM & ROLE Ramp's procurement product is changing how companies buy. We've built the fastest intake-to-pay platform on the market — 3x faster than traditional P2P workflows, with AI that automates sourcing, contract extraction, approval routing, and invoice matching in one place. Customers save an average of 16% on vendor spend annually and eliminate 46+ hours of manual purchasing work every month. As Manager of Procurement Activation, you're the person who makes that real at scale. You'll lead a team of Procurement Activation Specialists working with Mid-Market customers, typically 100 to 999 employees, $50M to $100M in revenue, from discovery and configuration through go-live. Where your ICs work directly with CFOs and controllers to redesign how individual companies buy, you're building the system that makes those implementations excellent, repeatable, and fast. 🎯 WHAT YOU'LL DO Lead & Develop the Team - Hire, onboard, and develop Procurement Activation Specialists; own their ramp from week one to full independence - Run structured 1:1s and coaching that moves ICs from reactive to proactive, and from execution to insight - Build a team culture where CSMs, AMs, and AEs don't just loop you in on escalations — they come to your team first, before things get complicated Define & Lead Strategy - Build the Procurement Activation playbook from the ground up: define what excellent looks like at every stage — discovery, configuration, customer education, go-live — and codify it so the team can execute it consistently and independently - Turn implementation patterns into structured product feedback Engineering and Product can act on. You're the bridge between what customers experience in the field and how the product gets better. - Partner with Sales, AM, and CSM leadership to define how procurement deals get handed off, scoped, and resourced — and own those standards across the organization Operationalize & Scale - Build the implementation process to survive growth: as Ramp's procurement product ships new capabilities and the customer base expands, you're ahead of what needs to change - Spot systemic blockers across implementations, drive resolution across functions. Product gaps, handoff failures, coverage issues. - Represent procurement activation in GTM planning, headcount conversations, and roadmap discussions. This team has a seat at the table because you've earned it! 🧠 WHAT YOU BRING - Procurement depth that earns the room: you understand procure-to-pay workflows, approval structures, ERP integrations, and vendor management well enough that a Controller or VP of Finance trusts your judgment on the first call. - Real people development experience: you've managed or closely mentored ICs and can point to specific moments where someone's skills or confidence visibly changed because of how you worked with them. Formal management tenure matters less than the quality of those examples. - Cross-functional influence without authority: you get alignment from people who don't report to you, communicate clearly at every level — AE, CSM, AM, VP — and hold your position when priorities compete - You've built something people actually use: a playbook, a training program, an escalation framework — something you created from scratch that outlasted your direct involvement and others adopted as their own - Writes and speaks with precision: you can walk a Controller through a procurement workflow and brief a VP on why an implementation is stalling, on the same day, in the same register of credibility 🌟 NICE TO HAVE - Experience in a customer-facing implementation or success role at a procurement software company (Coupa, Zip, Procurify, Stampli, Ivalua, or similar) or working in Procurement at a previous company. - Familiarity with AP automation, ERP integrations (NetSuite, QuickBooks), or invoice-to-payment workflows - Background in CS, implementation, or solutions consulting in B2B SaaS 🏆 WHAT SUCCESS LOOKS LIKE At 6 months: You're onboarding new hires on your own, making customer escalation calls without day-to-day guidance, and you've built a real reputation as the procurement authority inside Ramp. At 12 months: You're running independently and generating ideas that move procurement forward, not just executing what you inherited. You've influenced product direction based on patterns you spotted in the field. You have genuine relationships across CS, Sales, AM, and Product leadership — not just working ones. And the team you've built has changed how Ramp thinks about what a specialist program can do, with a clear path to doing the same in other product areas. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice