Location: Spain
Workplace: remote
Team: Sales Operations
Location: Fully remote, Spain
Reports to: Head of Sales Ops
The short version
Our sales, account management and partnerships teams deal with our most important customers and partners. Sales Ops is the team that builds, improves and maintains the tools and processes they use to succeed.
We are looking for a senior Salesforce developer who will fully own the platform and everything connected to it: the code, the architecture, the integrations, and the pipelines that move data in and out. This is the technical end of Sales Ops. You will decide how things are built, not just build what you are handed.
What you'll do
Own the Salesforce platform end to end. Over 100 users across 7 key teams, a data model that carries real weight, and a growing set of markets on top of it. You are accountable for how well the whole thing works and where it goes next.
Build in Apex and Flow, and know which one the problem calls for. Triggers, classes, async processing, test coverage, and declarative automation where declarative is the right answer. You write code the next person can maintain, and you leave the org better structured than you found it.
Own the integration layer. Connected tools, APIs and middleware. When data crosses a boundary, you know where it came from, what shape it should arrive in, and what breaks when it stops.
Own ETL and reverse-ETL. Getting data into Salesforce and back out to the warehouse and the rest of the stack. You design these pipelines, you run them, and you fix them when they drift.
Keep the connected stack healthy. Outreach, Modjo, Kubaru, Lusha, Clay, Hightouch and other tools. You don't need to arrive an expert in each, but you should become the person who understands how they fit together.
Set the technical standard. Architecture decisions, review of what gets built declaratively versus in code, and honest calls about technical debt. You work alongside our Salesforce Administrator and Data Ops Analyst, and you are the technical reference point for both.
Push the vision forward. We want all day-to-day sales work to happen in Salesforce: the data our teams need to see, the actions they need to take, and the AI and automation solutions that multiply their productivity. You are the person who makes the hardest parts of that possible.
This is an individual contributor role. As the platform and the function grow, there may be opportunities for it to develop toward technical leadership, depending on business needs and how the team evolves.
How we build
Three principles guide everything we ship:
Top user experience. Minimise admin work for our users, maximise their productivity. Their time is the point.
Build it right. Efficient, scalable, adaptable. We dislike technical debt and we don't pretend it isn't there.
Security and privacy. Customer and prospect data safety is not a checkbox at the end of a project, it's a foundational requirement in everything we do.
What you bring
5+ years Salesforce Sales Cloud development experience supporting commercial teams.
Strong Apex development: triggers, classes, asynchronous processing, governor limits, testing. You can read an unfamiliar org and work out what is safe to change.
Strong Flow development, and the judgement to know when a Flow is the right tool and when it isn't.
Deep understanding of permissions, sharing models and data architecture in Salesforce.
Hands-on experience building and owning ETL and reverse-ETL processes, not just consuming them.
Experience using AI as part of how you work, preferably with Agentforce or Claude, including at least one project where you delivered clear and demonstrable value to a stakeholder team. You can walk us through what you built, what changed, and how you know it mattered.
You can turn a vague request into a spec, and you push back when the request is the wrong fix for the real problem.
An obsession with making your Salesforce users happy. This is not a back-office role. You will hear directly when something is annoying, and you should want to hear it.
Fluent English. Our team and company include people from many European countries, English is our common language.
You love independence and hold yourself accountable. This is a full remote position and micromanagement is not something we do.
Bonus points
Experience with Salesforce Service Cloud.
Salesforce Platform Developer I or II certification.
Experience with Outreach, Clay or Hightouch.
Experience with Databricks, BigQuery or Snowflake.
Experience working in Fintech, banking or other highly regulated environments.
Location: United States
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Lead the development, implementation, and ongoing administration of global Total Rewards programs, including compensation, benefits, recognition, wellbeing, and incentive programs.
Support the evolution of Total Rewards philosophy, frameworks, and programs in alignment with business and talent objectives.
Establish appropriate governance, controls, processes, and documentation to support consistent and compliant program administration.
Monitor global market and regulatory developments and assess implications for Total Rewards programs and practices.
Support compensation philosophy, pay structures, job architecture, market benchmarking, and pay equity initiatives.
Lead annual compensation processes, including merit, incentive, and other reward cycles, in partnership with HR and Finance.
Analyze compensation data and trends to identify opportunities, risks, and areas requiring attention.
Provide compensation guidance and support to HR leaders and managers.
Manage global benefits programs and vendor relationships, ensuring programs are competitive, cost-effective, compliant, and aligned with employee needs.
Oversee recognition and wellbeing programs and identify opportunities to strengthen employee engagement and program effectiveness.
Evaluate program effectiveness, utilization, cost, and employee experience to inform ongoing program improvements.
Use market data, workforce analytics, and financial insights to inform Total Rewards decisions and recommendations.
Partner with Finance on budgeting, forecasting, cost analysis, and financial modeling related to Total Rewards programs.
Develop and maintain appropriate reporting and metrics to monitor program performance and identify trends.
Partner closely with the HR Technology team to streamline Total Rewards processes, improve data and reporting capabilities, and automate administrative activities.
Identify and lead opportunities to leverage AI, automation, self-service, and emerging technologies to improve efficiency, decision-making, and employee experience.
Collaborate with HR Technology to translate functional requirements into effective technology-enabled solutions while maintaining functional ownership of Total Rewards processes.
Manage external consultants, brokers, vendors, and other strategic partners supporting Total Rewards programs.
Build effective partnerships with HR, Finance, Legal, business leaders, and other stakeholders.
Support M&A, organizational changes, and other strategic initiatives requiring Total Rewards expertise.
What You Bring
Bachelor’s degree in Human Resources, Business, Finance, or a related field preferred.
Professional certification in Compensation, Benefits, Human Resources, or a related discipline is a plus.
Extensive progressive experience in Total Rewards, Compensation, Benefits, or a related HR discipline
Experience supporting global or multi-country HR programs preferred.
Broad experience designing, implementing, and administering compensation and benefits programs.
Experience supporting global or multi-country employee populations.
Strong background in market benchmarking, pay structures, pay equity, and annual compensation processes.
Demonstrated success managing vendors, consultants, and cross-functional projects.
Experience using data and analytics to inform Total Rewards strategy and business decisions.
Exposure to process improvement, automation, and technology-enabled HR solutions preferred.
Strong knowledge of Total Rewards principles, practices, and market trends.
Strong analytical and financial skills with the ability to translate complex data into clear business insights.
Strong understanding of compensation and benefits compliance requirements across multiple countries.
English level
Advanced
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is 130.000 - 140.000 USD annually, with eligibility for bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Philippines
Workplace: Remote
Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.
The Customer Success Engineer (CSE) serves as the technical partner to customers post-sale, ensuring successful onboarding, adoption, and long-term value realization. This role bridges Customer Success, Professional Services, Product, and Engineering, with a strong focus on Salesforce-based integrations, data models, and workflow optimization. The ideal candidate combines technical expertise with customer-facing communication and is passionate about driving measurable business outcomes. This role is critical in ensuring customers not only adopt the product but fully operationalize it within their Salesforce ecosystem. The Customer Success Engineer is a trusted technical advisor who directly impacts customer retention, expansion, and long-term success.
KEY RESPONSIBILITIES
CUSTOMER ENABLEMENT & ADOPTION
- Partner with Customer Success Managers (CSMs) to support onboarding, implementations, and ongoing technical success
- Translate customer business requirements into scalable technical solutions within Salesforce and related systems
- Guide customers on best practices for configuration, automation, and system design to maximize product value
- Support customer health initiatives by identifying technical risks and proactively driving resolution
SALESFORCE & TECHNICAL OWNERSHIP
- Configure and optimize Salesforce objects, fields, flows, validations, and automations
- Design and support integrations between Salesforce and third-party systems (APIs, middleware, data sync)
- Troubleshoot complex technical issues related to data integrity, performance, and system behavior
- Maintain technical documentation including solution designs, configurations, and integration diagrams
CROSS-FUNCTIONAL COLLABORATION
- Act as a technical liaison between customers and internal Product, Engineering, and Support teams
- Provide feedback to Product on customer use cases, technical gaps, and enhancement opportunities
- Support pre-renewal and expansion efforts by validating technical feasibility and scalability
VALUE & OUTCOMES
- Help customers achieve defined success metrics and ROI through technical enablement
- Participate in Executive Business Reviews (EBRs) by contributing technical insights and roadmap alignment
- Identify opportunities for automation, optimization, and technical expansion
QUALIFICATIONS
- Prior SaaS, Consumer Goods, Food & Beverage, Packaging or Supply Chain industry experience required
- Minimum 2-3 years in a relevant Customer Engineering Support, Implementation or Success role
- Salesforce.com http://Salesforce.com knowledge required (Active Administrator credential required; Advanced Admin, Platform App Builder, or Developer preferred)
- Be an active learner
- Ability to manage multiple customers' task prioritization (i.e. holistic approach)
- The desire to dive head first into an early-stage technology environment
- Excellent communication, interpersonal, email and organizational skills
- Attention to detail
- Highly Accountable
- Time management with respect to managing multiple projects at once
- Fast learner, team player, can-do attitude, highly organized, execution-oriented, problem solver
- Positive and Inquisitive Attitude
- Ability to provide technical solutions for medium to high complexity projects
- Thrives on tackling challenges
We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.
Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore
What you will do
The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to Cloudflare’s most important and complex sales pursuits. You will work alongside account teams and senior customer stakeholders to understand each organization’s business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare.
This role combines deep application modernisation and network security expertise with strong sales pursuit leadership. You will proactively shape large, complex deals, build strategic engagement plans, and connect Cloudflare’s platform capabilities to enterprise-wide initiatives. You will orchestrate the right Cloudflare resources across sales, product, support, services, and leadership, and guide customers from executive discovery and technical validation through decision, architectural handover, value realization, and platform expansion.
Responsibilities
Strategic pursuit leadership:
Lead technical strategy for large, complex sales pursuits; align pursuit plans to customer priorities, deal strategy, and Cloudflare opportunities.
Network security and cloud expertise:
Apply strong knowledge of network security, application security, edge compute and the wider networking and cloud landscape to understand customer challenges, shape solutions, and clearly articulate technical and business value.
Complex deal navigation:
Proactively identify decision points, technical and political risks, key stakeholders, dependencies, and potential blockers; challenge legacy assumptions where appropriate to help account teams navigate complex sales cycles and move strategic deals forward.
Executive and stakeholder engagement:
Build trusted relationships with technical and executive leaders; lead strategic discussions, executive briefings, architecture workshops, and reviews that connect technology decisions to business outcomes.
Enterprise architecture and transformation:
Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities, trade-offs, and dependencies.
Opportunity shaping and technical validation:
Lead discovery and govern technical validation with account teams, including solution narratives, outcome-driven demonstrations, mutually agreed proof-of-concept success criteria, business value assessments and resolution of complex objections or tender requirements.
Cross-functional orchestration:
Mobilize Cloudflare experts across sales, product, support, services, and leadership around customer and pursuit priorities.
Adoption, value realization, and risk:
Coordinate seamless handovers to internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners.
Commercial outcomes and expansion:
Connect technical strategy and adoption to retention, renewal, and multi-pillar expansion; identify cross-sell opportunities and contribute technical insight to account and commercial planning.
Customer advocacy:
Represent customer needs internally and share structured product feedback to inform Cloudflare’s engineering roadmap.
AI and workflow improvement:
Use AI and internal tools responsibly to improve account research, architectural analysis, documentation, and routine work.
Enablement and reusable knowledge:
Develop and share technical resources, architecture patterns, pursuit strategies, workshops, and lessons learned across strategic deals.
Requirements
Significant customer-facing technical experience supporting large, complex enterprise or strategic sales pursuits.
Strong experience in application and network security, with the ability to design and explain enterprise network and security architectures, trade-offs, and migration considerations.
Demonstrated success navigating complex, multi-stakeholder deals and sales cycles, and engaging strategically on large opportunities including RFPs and proactive transformation proposals.
Ability to proactively shape pursuit strategy, identify risks and stakeholders, and coordinate cross-functional teams to advance deals.
Ability to build lasting technical and executive relationships, earn trust through technical candour, and influence decisions across customer organizations.
Deep architectural knowledge of the wider security, networking, and cloud landscape (such as SASE/Zero Trust, WAAP, DDoS mitigation, L3/L4 networking, and edge compute); prior hands-on experience with Cloudflare’s platform is a strong advantage.
Strong executive discovery, active listening, whiteboard facilitation, and presentation skills; able to communicate effectively with both principal engineers and C-suite leaders.
Understanding of enterprise sales cycles, strategic account planning, business case development, SaaS value realization, renewals, and expansion.
Bachelor’s degree or equivalent practical industry experience required; advanced technical degree or industry architecture certifications (e.g., CISSP, or Cloud Architect) preferred
Willingness and ability to travel for strategic customer engagements and industry events.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Bangalore / Mumbai
What you will do
The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to a focused portfolio of Cloudflare’s most important accounts. You will work alongside account teams and senior customer stakeholders to understand each organization’s business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare.
This role combines deep technical credibility with strategic account leadership. You will shape multi-year technical strategy, connect Cloudflare’s platform capabilities to enterprise-wide initiatives, and orchestrate the right Cloudflare resources across sales, product, support, services, and leadership. You will guide customers from discovery and technical validation through adoption, value realization, renewal, and expansion, while building durable relationships across engineering, security, infrastructure, product, and executive teams.
Responsibilities
Strategic account technical leadership:
Own technical relationships and account strategy for a focused portfolio of strategic customers; align architecture and engagement plans to customer priorities and Cloudflare opportunities.
Executive and stakeholder partnership:
Build trusted relationships with technical and executive leaders; lead strategic discussions, briefings, workshops, and reviews that connect technology decisions to business outcomes.
Enterprise architecture and transformation:
Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities and dependencies.
Opportunity shaping and technical validation:
Lead discovery and technical validation with account teams, including solution narratives, demonstrations, proof-of-concept plans, and resolution of complex objections.
Adoption, value realization, and risk:
Coordinate internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners.
Commercial outcomes and expansion:
Connect adoption to retention, renewal, and expansion; identify cross-sell opportunities and contribute technical insight to account and commercial planning.
Cross-functional orchestration and customer advocacy:
Mobilize Cloudflare experts around customer priorities, represent customer needs internally, and share product feedback.
AI and workflow improvement:
Use AI and internal tools responsibly to improve research, analysis, documentation, and routine work.
Enablement and reusable knowledge:
Develop and share technical resources, architecture patterns, workshops, and lessons learned for use across strategic accounts.
Requirements
Significant customer-facing technical experience supporting large, complex enterprise or strategic accounts.
Ability to build lasting technical and executive relationships, influence decisions, and coordinate cross-functional teams.
Skill in designing and explaining enterprise network, application, and security architectures, including trade-offs and migration considerations.
Deep knowledge of Cloudflare’s product suite and the wider security, networking, and cloud landscape.
Strong discovery, listening, facilitation, and presentation skills; able to communicate with engineers and C-suite leaders.
Understanding of enterprise sales cycles, account planning, SaaS value realization, renewals, and expansion.
Bachelor’s degree required; MBA or advanced technical degree preferred.
Willingness and ability to travel extensively for strategic engagements and industry events.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hong Kong
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT.
Our Commitment to Diversity, Equity and Inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
Role Overview
The successful candidate will lead the financial control, reporting and compliance activities for the Financial Times entities in Hong Kong and Singapore, while contributing more broadly to regional Finance initiatives and projects across Asia. Working closely with Finance teams and stakeholders across multiple markets, the role offers the opportunity to develop broader regional experience, share best practice and contribute to process, control and capability improvements across Asia.
Main Duties and Responsibilities
Reporting
Oversee the overall accounting and financial activities for the FT entities in Hong Kong and Singapore
Ensure accuracy and completeness of financial records with robust and efficient internal controls
Review all Balance Sheet reconciliation accounts, ensure completeness and promptly resolve outstanding items
Supervise and work closely with the external auditors to ensure timely completion of statutory audits
Collaborate with the Accounting Service team based in Manila to coordinate financial matters effectively
Prepare annual operating plans and forecasts for selected cost centres and analyse variance to optimise financial performance
Manage treasury and cash flow, including funding requirements for all Hong Kong and Singapore entities
Coach and develop the local finance team
Support financial control and reporting work for newly set up or acquired Asia legal establishments (subsidiaries, joint ventures, branches, rep offices)
Tax, Legal and Other
Manage profits tax filing and all tax compliance matters
Liaise with tax advisor and UK tax team to formulate and execute transfer pricing agreements
Evaluate tax implications of transactions across different tax regimes such as corporate income tax, VAT/GST and withholding tax
Coordinate company secretarial work with the external service provider
Manage relationships with local external auditors, bankers and company secretarial service
Manage treasury and cash flow, including funding requirements
Implement group tax and IT initiatives and oversee system implementations
Business Support and Strategic Initiatives
Play a key role in local strategic initiatives as required
Foster and maintain relationships with business units, collaborate effectively in addressing operational challenges
Provide financial insights and analysis to support decision-making and business planning
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Human Resources and Office Administration
Review and approve payroll, ensure the accurate recording of payroll
Oversee the Travel Management Company and Corporate Credit Cards programs
Support crisis management and business contingency plan
Support payroll system implementation and its continuous enhancement
Office administration – support office moves, review tenancy agreements and insurance policies, and record retention.
Qualifications / Competencies / Skills / Experience
A technically strong qualified accountant with an audit background is preferable
Experience in a similar role with a multinational background
Experience in preparing statutory accounts and a good working knowledge of IFRS and internal controls
Tax knowledge in the APAC region
Advanced Excel skills
Knowledge of the Oracle finance system
Organised and hands-on with excellent analytical skills to diagnose business issues and decisive in applying appropriate measures
Able to multitask and deal effectively with both short-term imperatives and long-term planning
Open-minded and can understand and appreciate different perspectives of an issue while adaptable to work with a variety of situations, individuals or groups
A team player who can build and maintain effective working relationships across the business community
Effective communication skills and ability to present sound and well-reasoned arguments to convince others
Fluent in English, with proficiency in Mandarin an added advantage
Strong leadership and interpersonal skills
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email
talent@ft.com
and a member of our team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
About the Role:
You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed.
Salesforce, Marketo, Salesloft, and a growing web of integrated SaaS tools run large parts of Wrike's business.
As that footprint grows, we're hiring a dedicated analyst to bring stronger visibility, governance, and risk understanding to this business systems estate — partnering closely with the teams who own and use these tools.
Your Impact:
— Own security for Wrike's business systems SaaS tools such as Salesforce, Marketo, Salesloft, and the integrations that connect them, covering permissions, sharing rules, connected apps, OAuth scopes, and integrations.
— Build and maintain clear visibility into what data lives in these systems, why it's there, and how it flows between integrated tools.
— Partner with RevOps, Marketing, Legal and others to embed security into how these platforms are configured, extended, and connected to third-party services.
— Translate security and business-continuity issues into clear, actionable terms for non-technical stakeholders.
— Ensure business systems handling personal data hold up against privacy frameworks including GDPR and CCPA, in close collaboration with Legal and Compliance.
— Chase data-flow and permission questions to ground truth which means following through until the answer and its implications are genuinely clear.
Your Qualifications:
— Your primary expertise is in Salesforce administration and business systems security.
— Everything else listed here is context you'll operate in.
— Depth in the primary domain matters more than breadth across all of them.
— Salesforce administration experience with a strong security lens.
— This means permissions, sharing rules, connected apps, and integration patterns.
— Solid understanding of how business systems interconnect and why that matters for data exposure and business continuity.
— Able to communicate issues precisely to both technical and non-technical audiences.
— Working knowledge of privacy frameworks such as GDPR and CCPA at minimum.
— You don't need to tick every box! We're looking for depth in business systems security and the drive to grow across the rest.
Standout Qualities:
— Certified Salesforce Administrator credential.
— Security+, ISC2 CC, or an equivalent security certification.
— Experience auditing or governing SaaS-to-SaaS integrations.
— Exposure to data security posture management (DSPM) or data classification in SaaS environments.
— You use AI as a force multiplier — to move faster, think wider, and go deeper — but your security instincts and judgement are your own.
— You don't outsource thinking to a tool.
— Demonstrated tenacity in chasing complex data flows and access permissions across multi-tool integrations to a definitive answer.
Team Dynamics:
— You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security.
— You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists.
— You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal.
Our Work Style:
— Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling.
— Collaborative environment working closely with RevOps, Legal, and Marketing teams.
— Hybrid mode.
Benefits & Perks:
— 28 calendar days of paid vacation
— Sick Leave Compensation (5 Paid Uncertified Sick Days)
— Parental Leave: 18 Weeks Maternity / 4 Week Paternity
— 2 Volunteer Days
— Health Insurance (Employees + Dependents)
— Life Insurance Plan
— Utility Allowance (30 EUR/month, subject to taxation)
— Fitness Plan (800 EUR/year)
— Full-remote & On-demand access to Co-working space
Location: Los Angeles, United States
Workplace: onsite
About Xsolla
Xsolla is a global video game commerce company that provides the tools and infrastructure the gaming industry relies on to build, distribute, and monetize games. Working with developers and publishers of every size, from independent studios to the largest franchises in the world, Xsolla operates as a merchant of record and processes payments across more than 200 countries and territories, supporting over 1,000 payment methods, 130 currencies, and 25 languages. Its platform spans the full game lifecycle, including web shops, Pay Station, Login, Launcher, the In-Game Store, and a broad suite of LiveOps and monetization tools.
The Capital Markets Grou
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas,
MENA
,
APAC
and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit
xsolla.com
.
About the Opportunity
Xsolla is seeking a
Vice President, Investor Relations and Capital Formation
to run the investor relations engine of the Capital Markets Group across its fund platform: owning the institutional relationship platform, the capital formation funnel from segmentation and tiering through outreach, nurture, diligence and close, and the investor communications and reporting that keep LPs informed and engaged.
The corporate title for this seat is Vice President. The role manages the Analyst, Capital Markets Intelligence and CRM, and offers a clear path to senior leadership of the group's investor relations function.
The Vice President, Investor Relations and Capital Formation will be based in Los Angeles, CA, Xsolla's headquarters, in office, and will report to the Group Head of Capital Markets (SVP, Global Strategic Initiatives), with a dotted line to the fund principals. Travel is approximately 15 to 25 percent, primarily for roadshows and priority industry events. This is a full time position.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Vice President, Investor Relations and Capital Formation, you will run the investor relations engine for the group's fund platform. You will own the relationship platform and the capital formation funnel end to end: segmentation and tiering, outreach and nurture, diligence and data room, investor communications and reporting. The role suits a candidate who has run fund marketing operations at an institutional standard and wants to build that function, and the team behind it, from the foundation.
Key Responsibilities
Capital Formation Operations
Run the funnel. Run the capital formation funnel end to end, from segmentation and tiering through outreach, nurture, diligence and close.
Manage diligence. Manage DDQs, the data room and subscription documents in partnership with fund counsel and fund administrators.
Coordinate roadshows. Plan and coordinate multi region roadshows and own the master investor calendar.
Support onboarding. Support investor onboarding, including
KYC
and
AML
processes, with fund administrators and counsel.
Investor Relations and Communications
Produce investor materials. Produce introductory materials, quarterly updates, announcements and invitations, with all communications cleared through Legal and fund counsel.
Prepare senior coverage. Ensure meeting briefings are prepared for senior coverage and that commitments made in meetings are tracked through to completion.
Integrate convening. Integrate the group's global events and convening program into the capital formation funnel.
Relationship Platform and Data Governance
Own the platform. Serve as Salesforce system administrator and data owner for the relationship platform, including schema, tiering and scoring, deduplication, enrichment and the interaction logging standard.
Report on the funnel. Produce funnel, coverage and data hygiene reporting for the weekly pipeline call and the monthly executive readout, and maintain the KPI dashboard.
Control access. Manage access controls and permissions on the relationship platform.
Team and Control
Develop the Analyst. Manage and develop the Analyst, Capital Markets Intelligence and CRM.
Operate within the rules. Operate within private placement marketing constraints and approval workflows, and maintain audit ready records across investor activity.
Candidate Profile
Experience
6 to 10 years of experience in investor relations, capital formation, private placement or fund marketing operations at an alternative asset manager, placement agent, fund administrator or investment bank.
Hands-on experience running DDQs, data rooms and subscription processes.
Exposure to multiple alternative strategies, such as credit, special situations and private equity, is preferred, as is exposure to gaming, entertainment or technology investing.
Domain Expertise
Working knowledge of fund marketing compliance and private placement rules.
Familiarity with institutional reporting standards and standard
DDQ
formats is preferred.
Skills and Competencies
Demonstrated accountability as a CRM administrator and data owner, ideally in Salesforce.
Experience with marketing automation tools and data providers such as Preqin or PitchBook is preferred.
Exceptional business writing skills.
Strong organization across multiple time zones and workstreams.
Discretion with confidential information and a high degree of ethics and integrity.
Education and Credentials
A bachelor's degree is required.
The
SIE
, Series 7 and Series 63 licenses and the
CAIA
designation are preferred.
Work Authorization
Candidates must be authorized to work in the United States.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring. Reasonable accommodations are available to applicants on request.
Criminal History Consideration:
For the Vice President, Investor Relations and Capital Formation, we will conduct a background check that may include the following:
Criminal history check, including fingerprinting where securities registration is required
Employment verification
Education verification
Professional license verification and regulatory disclosure review
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and investor subscription and onboarding records
Accessing confidential company and investor data
Ensuring compliance with securities and private placement regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact
careers@xsolla.com
.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this
Xsolla Privacy Notice for Job Applicants
. Please direct any inquiries regarding your data privacy to
careers@xsolla.com
.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Canada
You can find both the English and French descriptions below:
Description
Partner One is a long-term investment group specializing in the acquisition and growth of successful software companies. In business for over 30 years, we own some of the fastest growing enterprise software companies in the world. Over 1500 of the world's largest corporations and governments rely on our software for their most critical operations and to safeguard their most valuable data. Partner One is looking for a M&A Analyst. This is a full-time, permanent role.
The M&A Analyst will be a part of the Mergers and Acquisition team and will be responsible for supporting activities related to search, evaluation, due diligence, and execution of acquisitions.
Responsibilities
Identify software businesses meeting our acquisition criteria and specific metrics.
Conduct industry and market research to understand industry trends and identify new opportunities.
Develop and conduct prospecting campaigns through email and outbound calling.
Perform preliminary evaluation of potential acquisitions that may include some level of business/financial due diligence and preliminary opportunities and risks assessment.
Assist with maintaining a robust deals pipeline which should be updated on a regular basis as new targets are added, and as new information becomes available on the targets.
Review investment presentations take a large amount of data and analysis and convert it into a concise presentation.
Compute various models to better comprehend quantitative data and derive analysis .
Analyze various inbound files from the target and communicate findings with management to aid with due diligence efforts on live deals.
Collaborate and coordinate with cross-functional teams for data requests, information sharing, due diligence, project team meetings and deal execution
Description
Partner One est un groupe d’investissement à long terme spécialisé dans l’acquisition et la croissance d’entreprises de logiciels prospères. En activité depuis plus de 30 ans, nous sommes propriétaires de certaines des entreprises de logiciels d’entreprise à la croissance la plus rapide au monde. Plus de 1 500 des plus grandes entreprises et administrations publiques au monde comptent sur nos logiciels pour leurs opérations les plus critiques et pour protéger leurs données les plus précieuses. Partner One est à la recherche d’un(e)
analyste, fusions et acquisitions (F&A)
. Il s’agit d’un poste permanent à temps plein.
L’analyste, fusions et acquisitions fera partie de l’équipe des fusions et acquisitions et sera responsable de soutenir les activités liées à la recherche de cibles, à leur évaluation, à la vérification diligente et à l’exécution des acquisitions.
Responsabilités
Identifier des entreprises de logiciels qui répondent à nos critères d’acquisition et à nos indicateurs spécifiques.
Effectuer des recherches sur les secteurs et les marchés afin de comprendre les tendances de l’industrie et de repérer de nouvelles occasions.
Élaborer et mener des campagnes de prospection par courriel et par appels sortants.
Effectuer une évaluation préliminaire des acquisitions potentielles, pouvant comprendre certains volets de vérification diligente commerciale et financière ainsi qu’une évaluation préliminaire des occasions et des risques.
Contribuer au maintien d’un solide pipeline de transactions, qui doit être mis à jour régulièrement à mesure que de nouvelles cibles sont ajoutées et que de nouvelles informations deviennent disponibles.
Examiner des présentations d’investissement, analyser une grande quantité de données et d’analyses, puis les convertir en présentations concises.
Élaborer différents modèles afin de mieux comprendre les données quantitatives et d’en tirer des analyses pertinentes.
Analyser divers documents et fichiers transmis par les entreprises cibles et communiquer les résultats à la direction afin de soutenir les activités de vérification diligente dans le cadre de transactions en cours.
Collaborer et coordonner les activités avec des équipes interfonctionnelles pour les demandes de données, le partage d’informations, la vérification diligente, les réunions des équipes de projet et l’exécution des transactions.
Requirements
Requirements
Must have 1 – 2 years of experience in Investment Banking, Private Equity or Management Consulting
Previous Software M&A experience
Demonstrated strong academic performance at a top-tier institution
Undergraduate degree in business viewed favorably
Maturity and presence to interact with C-level executives
Self-starter with strong sales and communication skills
Strong analytical and Excel skills with attention to detail
Exigences
De 1 à 2 ans d’expérience en banque d’investissement, en capital-investissement ou en consultation en gestion.
Expérience antérieure en fusions et acquisitions dans le secteur des logiciels.
Excellent dossier scolaire au sein d’un établissement d’enseignement de premier plan.
Un diplôme de premier cycle en administration des affaires constitue un atout.
Maturité professionnelle et aisance à interagir avec des cadres supérieurs et des membres de la haute direction.
Esprit d’initiative et solides compétences en vente et en communication.
Excellentes compétences analytiques et maîtrise d’Excel, avec une grande attention aux détails.
Benefits
Benefits
Competitive salary: between CAD $50,000 - CAD $90,000 based on experience and background
Bonus compensation based on performance
Health and dental benefits
Work within a successful, dynamic and growing organization
A challenging job in an informal and ambitious environment
Small teams, where personal development is highly valued
Avantages
Salaire concurrentiel : de CA$50 000 à CA$90 000, selon l’expérience et le profil.
Assurance maladie et soins dentaires.
L’occasion de travailler au sein d’une organisation prospère, dynamique et en pleine croissance.
Un poste stimulant dans un environnement de travail informel et ambitieux.
De petites équipes où le développement professionnel est hautement valorisé.
Location: Remote- United States
Head of Operations (Remote, LATAM or US)
Hi, I'm David, CEO and co-founder of Whippy. I'm hiring a Head of Operations to own everything in this company that is not selling, building product, or serving customers, and to build the team that runs it.
Why I'm hiring
Whippy is bootstrapped, profitable, and the category leader in AI communication for staffing, with over 1,000 customers and new industries opening behind it. We got here with a small team and a CEO who personally runs billing, contracts, payments, HubSpot, partner administration, recruiting, and most of the back office. That worked at 300 customers. It does not work at 1,000, and it will not work where we are going.
My time needs to go to enterprise customers, new partnerships, new industries, and the hires that change the company. Everything else that routes through me today needs an owner.
The thesis for this role is simple. Learn each piece by doing it yourself. Document it so someone else can run it. Hire an Operations Associate to take it from you. Move up to the next piece. A year from now, the operational layer of this company should run without me being asked a question, and you should be the one running it.
What you will own
Five areas. You run all of them personally at first, then you hire and build the systems that run them after you.
1. Revenue operations
Billing, collections, and payments across Stripe and HubSpot. Quote to cash from signed order form to first invoice, including the automation project underway with our RevOps consultant. Sales operations for our AEs: pipeline and forecast reporting, commission calculation, deal desk support within guardrails I set, and the HubSpot setup our reps actually use. Account changes, meaning upgrades, downgrades, churn, and cross sells reflected correctly in every system.
2. Contracts and vendors
Contracts on our templates: order forms, MSAs, NDAs, partner agreements, with a short list of what comes to me. Vendor and SaaS management: renewals, usage audits, seat counts, and cost. Making sure what a customer signed, what they use, and what they pay always match.
3. Partner administration
Rev share calculation and payment for our ATS partners. Partner records, pipeline, and co marketing logistics in HubSpot. Over time, joining and then running our standing partner check ins once you know their business as well as I do.
4. People and recruiting operations
The recruiting process for every open role except final interviews, which stay with me and the hiring manager: sourcing, outreach, scheduling, pipeline in Ashby. Offers, Deel, onboarding and offboarding, PTO and expense policies, review cadence. Hiring and managing the Operations Associate who takes the first layer of this work from you.
5. Systems, process, and compliance
Documentation for every process you touch, written so a junior person can run it. The security and data packet enterprise customers ask for in vendor review, and SOC 2 readiness when we need it. Access control, offboarding security, and the tooling that keeps us from leaking money or data.
What this grows into
Once the five areas run without reminders, you move toward the work that sits closest to me: the operating cadence of the company, partner strategy and enablement, pricing and deal modeling, and research on the industries we expand into next. I will not pretend that is the day one job. It is earned by making the day one job disappear. But the ceiling here is high, and the people who make the operational layer disappear are the ones who end up running more of the company.
What success looks like
- First 30 days: you have personally run every billing, payment, and contract process at least once and written down what is broken
- First 90 days: zero overdue invoices without active follow up, systems reconciled, and I have not touched Stripe or a contract template
- First six months: you have hired the Operations Associate, they work off documentation you wrote, and partner administration, recruiting, and people ops run through you
- Year one: the operational layer runs without me, and you have shipped work that changed a company decision
How we work
Bootstrapped and profitable, so revenue is the strategy. Our customers are East Coast, so we start early. No task is above or beneath anyone here, including me, and I still cold call. We use AI to move fast, but we own our work and verify every fact. Speed over polish. Results over activity. You will always know where you stand with me.
What I'm looking for
- You have built an operations function from scratch, not inherited one. You know what billing, collections, contracts, and systems look like when they are done right because you have done it
- You have managed people and built a process that other people then ran without you
- You have sat across from an external party, a partner, a vendor, a customer, and handled something that mattered
- You are willing to be hands on for the first six months. If you need a team on day one, this is not the role
- Organized to a fault, clear in writing, and comfortable being direct with a founder
- Fluent written and spoken English, and able to work US Eastern hours
- Experience at a SaaS company, ideally one that sells to operators rather than to tech companies. Staffing or HR tech is a plus, not a requirement
This is not for you if
- You think the operational work is beneath the title. It is the first six months and how you earn everything after
- You want a defined scope that does not change. This role expands every quarter
- You prefer to coordinate rather than own. I need someone who closes things, not someone who tracks them
About Whippy
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email at scale, with every conversation in one shared inbox. Replies get assigned to a teammate, handled by an AI agent, or carried forward by an automation, and the data flows back into your systems in the format you need. It cuts the repetitive work and frees teams for the human work that drives revenue.
We're industry agnostic, with our biggest wins in staffing, healthcare, and other in person businesses going through digital transformation. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide.
Whippy was founded in 2021 by me and our CTO, Jack Kennedy. Jack is an engineering machine and a marathon runner. I started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
Remote, open to candidates in Latin America or the United States. Preference for people near where the company actually operates: Los Angeles or New York, where I spend most of my time, or Buenos Aires, where our CS team is based and we have a WeWork office. US Eastern hours (so yes if you are West Coast expect to be an early riser). Full English fluency required.
Hiring process
1. You apply and I review it myself
2. A 45 minute call with me
3. A take home: I give you a real snapshot of how one process runs today, and you come back with how you would fix it, document it, and hand it off. You present it to me on a 45 minute call
4. A 30 minute call with Jack, our CTO
5. References, including someone who reported to you
Location: Remote - Latin America
Operations Associate (LATAM Remote, Buenos Aires Hybrid Preferred)
Full time | US Eastern hours | $2,000 to $3,000 USD per month total comp, paid monthly
Hi, I'm David, CEO and co-founder of Whippy. I'm hiring an Operations Associate to work directly with me and take over the layer of work that is keeping me from doing the things only a CEO can do.
Why I'm hiring
Whippy is a fast growing bootstrapped, profitable, and the category leader in AI communication for staffing, with over 1,000 customers and new industries opening behind it. We are hiring across sales, marketing, operations, and customer success right now, and the person finding and messaging every one of those candidates is me.
We recruit through my LinkedIn on purpose. A founder's message gets replies at many times the rate of a recruiter's. But running searches, writing outreach, following up, and scheduling interviews is close to twenty hours a week, and that is twenty hours I should be spending with enterprise customers and partners. The same is true of the billing follow ups, account changes, and admin that land in my inbox every evening.
Your job is to take all of that off my plate, run it better than I do, and document it so well that someone else can run it after you. Then you move up to the next thing. I am hiring a Head of Operations in parallel, and you will be the first person on their team. If you are good, you will learn more about how a real business works in a year here than in three years anywhere else, because you will be inside the decisions, not reading about them.
Some things you'll do
The first 90 days are mostly recruiting:
• Build candidate lists in Sales Navigator and Juicebox against the ICPs I give you for each open role
• Message candidates from my LinkedIn account using templates written in my voice, and get good enough at it that I stop editing them
• Handle replies, route interested candidates to a screening call or a Loom, and flag anything you cannot answer
• Keep Ashby current, schedule interviews and reference calls, and chase interviewers for feedback
• Send me a weekly funnel: sent, accepted, replied, screened, hired
By day 90 you add the operations layer:
• Monitor Stripe for failed payments and overdue invoices, chase them to resolution, reconcile checks
• Process upgrades, downgrades, and churn across Stripe, HubSpot, and our internal tools off a checklist you help write
• Keep HubSpot records clean so what a customer signed, uses, and pays always match
• Handle Deel onboarding and offboarding steps, travel and dinner bookings, and the vendor list
Once that runs without reminders, you grow into partner administration, process documentation, and whatever the Head of Operations and I need figured out next. I will not pretend that is the day one job. It is earned by making the operational work disappear. But it is real, and the people who do this well become the operations team.
How we work
Bootstrapped and profitable, so revenue is the strategy. Our customers are East Coast, so we start early. No task is above or beneath anyone here, including me, and I still cold call. We use AI to move fast, but we own our work and verify every fact. Speed over polish. Results over activity. You will always know where you stand with me.
What I'm looking for
• Writing above all. You will be writing as me to VPs at American companies. It has to sound like a sharp person, not a template. This is the number one predictor of success in the role
• Organized to a fault. Nothing you own gets asked about twice
• Comfortable with a daily number. Outreach is a volume game run with care, and you like seeing the funnel move
• Curious, coachable, and low ego. You want feedback and you get better quickly
• Already using AI tools to work faster, and eager to automate your own work
• Judgment. Half this job is defined tasks. The other half is noticing what needs doing before anyone assigns it
• Ideally one to three years as an SDR, recruiting coordinator, or operations associate at a SaaS or tech company selling into the US. If your path is unconventional and you can explain why it makes you good at this, apply anyway
• Fluent written and spoken English, and able to work US Eastern hours
Experience with Stripe, HubSpot, or Ashby is a plus, not a requirement. I can teach tools. I cannot teach ownership.
You'll thrive here if...
• You get energy from a clean inbox and a moving funnel
• You would rather own a small thing completely than touch a big thing lightly
• You want to see how a company actually runs from the inside, and you are willing to do the unglamorous work to get that seat
• You are excited by a job that changes every month
This is not for you if
• You think outreach and billing are beneath you. They are week one, and they are how you earn everything after
• You need detailed instructions for every task
• You are looking for a job description that stays the same
About Whippy
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email at scale, with every conversation in one shared inbox. Replies get assigned to a teammate, handled by an AI agent, or carried forward by an automation, and the data flows back into your systems in the format you need. It cuts the repetitive work and frees teams for the human work that drives revenue.
We're industry agnostic, with our biggest wins in staffing, healthcare, and other in person businesses going through digital transformation. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide.
Whippy was founded in 2021 by me and our CTO, Jack Kennedy. Jack is an engineering machine and a marathon runner. I started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
Remote across Latin America. Candidates in Buenos Aires who can work hybrid from our WeWork office in Vicente Lopez are strongly preferred, as we are building an in person team there. US Eastern hours required. Full English fluency required.
Compensation
$2,000 to $3,000 USD per month total ( base plus monthly performance bonus) depending on experience and location, with a WeWork membership included for Buenos Aires hires.
Hiring process
1. You apply and I review it myself
2. A 30 minute call with me
3. A short take home: two outreach messages to sample candidate profiles written in my voice, and one billing scenario. You present it to me on a 30 minute call
4. A 30 minute call with another key Whippy member
5. Offer made
Location: Chambersburg, PA
Physical Therapist Assistant – Outpatient Orthopedics (Float)
Treat Patients. Grow Your Career. Love What You Do
At Drayer Physical Therapy, part of the Upstream Rehabilitation network, you'll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient setting.
We're hiring a full-time
Float PTA
to split time between our Chambersburg, Shippensburg, and Waynesboro clinics. You'll get a
set schedule with flexible hours
, exposure to a wide range of patients and specialties, and a competitive float rate. Recent graduates and experienced clinicians are both welcome.
Why Clinicians Choose Drayer Physical Therapy
Competitive Physical Therapist Assistant compensation: $26.00 - $32.50 per hour
Set, consistent schedule with flexible hours across three nearby clinics
Variety of subspecialties to grow your skills: orthopedics, pelvic health, pediatrics, and vestibular
Achievable monthly clinical bonus program, over 90% of clinicians qualify
100% employer-paid medical health insurance premium option available
Dental and Vision insurance
401(k) with company match
Generous PTO and paid holidays
Structured onboarding and mentorship for new-grad PTAs
Robust continuing education and CEU opportunities through Upstream, with an annual allowance
Pathways for professional development and long-term career advancement
Modern clinical technology that reduces documentation time so you can focus on patients
A supportive team and leadership invested in your success
What You’ll Do as a Physical Therapist Assistant
Deliver hands-on, evidence-based care under the supervision of a licensed Physical Therapist
Help patients improve mobility, strength, and function through individualized treatment plans
Track patient progress and collaborate closely with your clinical team
Foster positive relationships with patients, providers, and your local community
Continue your professional growth through Upstream’s mentorship and learning programs
Qualifications
Graduate of an accredited Physical Therapist Assistant program
Active Pennsylvania PTA license (or eligibility)
Reliable transportation to travel between clinic locations
A Better Place to Build Your PTA Career
When you join Upstream Rehabilitation, you get the strength of a national network with the feel of a local clinic.
Our central support teams handle the administrative work
,
so you can focus on what matters most — the patient in front of you. With a network of over 1,200 clinics
coast-to-coast
across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care.
You’ll be part of a fantastic group of clinicians who shape our culture, create a positive work environment, and know how to have fun along the way. It’s easy to see why so many Physical Therapists choose to grow their careers with Upstream.
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic
Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Location: Mexico City
Workplace: hybrid
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Job Summary
This position coordinates, manages, and ensures the proper execution of wellness activities, talks, and programs for international accounts and initiatives. Will be responsible for ensuring global quality standards, managing operational relationships with speakers and instructors, coordinating translations, and adapting outcomes to meet each client’s requirements.
Key Responsibilities:
Coordination and management of wellness activities at the global and local levels:
Plan, coordinate, and oversee the execution of talks, workshops, and wellness activities for international clients.
Schedule, oversee, and ensure compliance with the annual sessions agreed upon with specific accounts.
Supervision and Quality Control:
Oversee and ensure the proper technical, operational, and conceptual execution of talks and activities in real time.
Management of Materials, Translations, and Customization:
Request the creation of presentations from the international team.
Review materials and translated versions to make customizations (integration of additional services, adaptation to specific client templates).
Coordination of Healthcare Trade Shows and Special Events:
Lead the logistics for healthcare trade shows: serve as a liaison with exhibitors, compile and follow up on required documents, and submit information in a timely manner.
Requirements & Skills
Education:
Bachelor’s degree in
Psychology, Business Administration, Human Resources, Organizational Development, or related fields.
Specialization:
Additional training in organizational well-being, project management, or workplace mental health programs is a plus.
English:
B2 toC1 level (essential for technical/operational communication, reviewing translations, and meetings with speakers and the global team).
Organization and logistics:
Strong ability to prioritize multiple projects simultaneously and meet deadlines.
Attention to detail:
Rigorous review of translated presentations, content writing, and customization.
Effective communication:
Ability to interact with corporate clients, high-level speakers, and global teams.
Problem-solving:
Ability to quickly resolve logistical setbacks in real time during sessions or health fairs.
Customer focus:
Commitment to service excellence (
Customer Success
) and end-user satisfaction.
Experience
1 to 3 years of experience in coordinating corporate or wellness events, key account management, client success, or international logistics coordination.
Type of Work
Location:
Mexico City (remote work with 1 day in the office at Colonia Napoles)
Schedule:
Monday through Friday, 9:00 a.m. to 6:00 p.m.
Days Off:
Saturday and Sunday
We offer a professional environment with competitive compensation and benefits above those required by Mexican law.
Stability:
Full-time, contract directly with Lyra Health, with 100% of your actual salary registered with IMSS (no mixed schemes).
Compensation and Benefits:
30 days Aguinaldo (Christmas bonus).
Monthly Grocery Vouchers (Vales de Despensa).
Monthly Restaurant Vouchers (Vales de Restaurante).
Discretionary Annual Performance Bonus.
Premium Wellness Benefits:
Health Plan (medical app access + medication support).
Life Insurance (after one year).
Lyra’s own Employee Assistance Program (EAP).
4 personal semestral days (paid time off)).
Christmas Basket.
Location: Vietnam
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Thailand
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Sri Lanka
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Philippines
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Malaysia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
United States
УдалённоPhilippines
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ГибридWith 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
ОфисLos Angeles, United States; Strong organization across multiple time zones and workstreams
УдалённоCanada
УдалённоheadRemote- United States; Remote, open to candidates in Latin America or the United States
УдалённоАргентина; Message candidates from my LinkedIn account using templates written in my voice, and get good enough at it that I stop editing them; Candidates in Buenos Aires who can work hybrid from our WeWork office in Vicente Lopez are strongly preferred, as we are building an in person team there
География найма не уточнена
ГибридjuniorMexico City
Vietnam; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Thailand; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Sri Lanka; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Philippines; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Malaysia; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
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