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Location: European Union Workplace: Remote About the Role Playson is a leading online gaming supplier with worldwide recognition which was founded in 2012. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators. Operating with growth and scalability, we are excited to invite experienced Mathematicians to apply for the opening in the Game development squad. The chosen candidate will be collaborating with Product Owners and Mathematicians, and have an opportunity to contribute to the company’s overall goals. Key Responsibilities - Develop engaging game mathematics and mechanics in collaboration with Product Owners and cross-functional teams - Fine-tune game mathematics and mechanics into the best possible product - Perform simulations of game math to understand how it compares with the desired outcome and with other games in the portfolio - Provide competitive game math analysis to reveal valuable insights - Rapid prototyping of game mechanics to prove the concept - Be involved in the game creation process from start to finish - Collaborate with development teams, provide game math specifications - Be a discussion sparring partner inside our team to help build better games - Analyse risks and determine the probability of wins for player investigations - Share knowledge, establish best practices, and challenge the status quo - Provide analytical support, including Big Win validations, player session analysis, and RTP deviation monitoring to ensure game integrity and performance Requirements - Proven track record (3+ years) of successful work as a game mathematician in online gambling - Scripting skills, any programming language (Typescript, Javascript preferred) - Good understanding of main programming paradigms - Talent for solving abstract and highly complex math problems - High attention to detail: ability to spot even small mistakes in your math models and troubleshoot them - Interest in slot games both from a developer and player point of view - Ability to quickly prototype rough ideas - Basic understanding of HTTP client-server requests - Data-driven and analytical mindset in decision-making - Motivated by challenges and stretch goals - Good level of spoken and written English Nice to Have - Strong mathematical intuition, creativity, and curiosity - Ability to look at games from the players’ point of view - Practical experience with workflow management tools (Jira), collaboration software (Confluence) What we Offer - Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews - Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system - Flexible Schedule: We offer a flexible work schedule to accommodate your needs - Remote Work Option: Choose to work remotely, providing greater flexibility and comfort - Medical Insurance: Receive comprehensive medical insurance for both you and a significant other - Financial Support for Life Events: We provide financial support during special life events - Unlimited Paid Vacation: Enjoy unlimited paid vacation leave - Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary - Professional Development: Get reimbursement for professional development courses and training Recruitment Process - HR Interview - Take home assignment - Technical Interview - Final Interview By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Location: Palm Beach, United States; Bal Harbour, United States; Orlando, United States; Boca Raton, United States; Naples, United States; Miami, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Paramus, United States; Short Hills, United States; East Rutherford, United States; Parsippany, United States; West Long Branch, United States; Red Bank, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Beverly Hills, United States; West Hollywood, United States; Glendale, United States; Woodland, United States; Costa Mesa, United States; Hawthorne, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Chicago, United States; Oak Brook, United States; Skokie, United States; Westmont, United States; Lincolnwood, United States; Orland Park, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands. - Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem. - Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?" - Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. - Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions WHAT YOU'LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. - Genuine interest in healthcare and improving patient/member experiences EVEN BETTER... - Experience in healthcare technology, health IT or working with healthcare organizations - Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Software Engineer (L2) - for Voice Trust: helping ensure Twilio’s Voice customers have reliable voice communication with their customers that ensure their customers will answer their calls. About the job This position is needed to add to our Voice Connectivity Trust team in the US  to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers. Responsibilities In this role, you’ll: Be an owner: Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them Wear the customer's shoes: Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions Write it down: Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams Be bold: Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity Draw the owl: Figure out novel ways of solving customer problems for the Voice channel Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Minimum 2-3+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies Experience building RESTful services, API design and event-driven architectures (Kafka, SQS) Understanding of CI/CD pipelines Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana) Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance) Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples Bachelor's degree in Computer Science or a related engineering field Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems Able to work well in a team setting and both highly motivated and motivating Desired: Can demonstrate with metrics how you have used AI to increase productivity Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems Knowledge  and experience working with SIP protocol Knowledge and experience working with Stir/Shaken protocol Location This role will be Remote in the USA but is not eligible to be hired in CA, NY, WA, PA, CT. We prioritize connections and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600 Based in the San Francisco Bay area, California: $163,100 - $203,900. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience leading engineering teams that build and scale end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Houston, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Rotterdam, Netherlands Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a 1st/2nd Line Desktop Support Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Overview: We are urgently seeking an enthusiastic IT professional to join our technical services team for an international client. This role is for a 1st Line Support Engineer who will be responsible for resolving technical issues and providing support across various hardware and software platforms. Key Responsibilities: Resolve laptop/desktop and networking issues, liaising with users when necessary. Provide support and maintenance for application software. Assist in the technical implementation of PC hardware applications for user environments. Ensure that software/hardware implementations adhere to change control guidelines, procedures, and methodologies. Handle incident and service request resolution, including hardware component changes. Support incidents and service support requests from other groups, including distributed servers and printers. Perform equipment maintenance and hardware repairs. Manage installation, moves, additions, changes, and disposal (IMACD) services. Key Duties: Installation: Deliver ready-to-use computers, install hardware, perform software license migration, conduct performance tests, and obtain user approval. Move: Disconnect and pack equipment for transport, reconnect and start up equipment at destination locations. Change: Perform equipment changes and conduct performance tests to ensure functionality. Maintenance and Repair: Perform software updates, hardware changes (mouse, screen, keyboard, dock station, etc.), and compatibility reviews. Helpdesk/Desktop Support experience. Proficiency in MS Windows. Ability to meet targets and SLAs. Strong knowledge of laptop and desktop hardware/software. Networking knowledge. Experience with hardware/software recovery, updating, and installation. Ability to perform Windows installations. Strong communication skills. Excellent organizational skills and attention to detail. Dutch language skills are required.

Location: Shanghai, China About the company: Our client is a fast-growing tech start-up founded in 2018 that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 500 professionals globally, they are helping millions of travelers stay connected across more than 180 destinations worldwide. About the team: Our client is a global eSIM provider structured with functional teams that drives growth across all countries. The International Growth team sets and drives the strategy behind our client's expansion into new and current geographies, ensuring cross-functional alignment and local market success. About the role: Lead and coordinate the end-to-end launch of our client's product in China by driving the execution roadmap, ensuring compliant operations, and mobilizing global functional teams (Product, Tech, Legal, Marketing, Finance, Support) alongside local external partners to deliver a high-quality, scalable market entry. This is a high-impact, hands-on orchestration role where you act as the central point of coordination for China initiatives, accountable for execution discipline, launch readiness, risk and dependency management, compliance alignment, and clear KPI-driven reporting to ensure the program stays on scope, on time, and scalable. This role is ideal for a strategic thinker and hands-on entrepreneurial operator who thrives in ambiguity, builds from scratch, and drives outcomes through influence in a fast-paced, cross-functional global environment. China is a priority growth market, and this role puts you at the center of building the launch and scaling engine from day one, high visibility, real ownership, and a steep learning curve that will accelerate your growth as a cross-functional leader while helping shape our market leadership position in China. Key Responsibilities: China Launch Program Management & Execution Own the China launch master plan, including milestones, dependencies, risks, and delivery timelines across functions. Coordinate cross-functional execution with Global teams (Product, Tech, Legal, Marketing, Finance, Ops) to ensure on-time, high-quality delivery. Establish a clear execution cadence: weekly progress reviews, risk tracking, decision logs, and escalation paths. Ensure clear, consistent communication with global stakeholders through structured reporting, dashboards, and executive updates. Coordinate cross-functional dependencies with HQ Marketing, Strategy team, and the local Marketing Manager to ensure launch readiness. Product & Tech Localization: Ensure the product and tech localization workstream remains aligned with the overall launch roadmap by monitoring key milestones, identifying cross-functional dependencies, and escalating risks that may impact launch readiness, in close partnership with the Product Manager Finance & Compliance Coordination Financial operations: Coordinate with our ¨External Operations and Finance Firm ¨ to manage finance and accounting (bookkeeping, tax filings, statutory reporting, payroll, accounts receivable/payable, credit control, expense processing), ensuring alignment with Global Finance processes, timely closes, accurate data flows, and compliant local execution. Compliance: Manage external China counsel in close collaboration with Global Legal to: track regulatory requirements impacting operations and product, and maintain a compliance roadmap and execution timeline Operations & Customer Support Working with management to define effective operational set-up and processes Coordinate the setup and ongoing management of China local operations, acting as the central point of orchestration across global and local external partners. Coordinate and manage external partners (e.g. agencies, service providers), managing contracts, ensuring clear scopes, timelines, and deliverables, performance tracking and issue resolution. Define and implement the China customer support operating model in partnership with the global support team, ensuring it is fully operational at launch and scalable as volume grows. Monitor and improve local customer reputation and service quality, driving strong ratings and responsiveness across key review platforms and social channels. Managing general office operations – access, furniture, facilities and equipment Cross-Functional Alignment & Reporting Act as the single point of coordination for China-related initiatives across global teams. Manage and communicate the P&L account. Prepare structured updates for senior stakeholders covering: Progress vs plan, Risks, dependencies, and mitigation actions, Trade-offs and resourcing needs Ensure alignment on priorities, timelines, and responsibilities across functions. Drive clarity and accountability in a multi-time-zone, matrixed environment. Requirements Must-Haves: 5–8+ years in high-growth tech / consumer internet in roles such as Project/Program Manager, Operations Manager, Expansion Lead, or Strategy & Operations, with direct China experience. Proven track record leading market launch / market entry programs end-to-end and scaling operations (master plan, milestones, dependencies, risks, delivery timelines). Strong ability to coordinate global teams across Product, Tech, Legal, Finance, Ops/Support, and Marketing driving execution through influence across time zones. Hands-on experience managing external partners (e.g., legal counsel, accounting/finance firms, operations vendors, service providers), including scope, timelines, and issue resolution. Ability to translate compliance/regulatory requirements into actionable roadmaps and execution tracking, aligned with Global Legal. Experience coordinating finance operations with external providers and HQ Finance (tax, payroll coordination, reporting accuracy). Experience setting up or coordinating customer support operations for a consumer digital product (process design, launch readiness, scaling, service quality). Strong KPI/analytics fluency to manage execution and performance reporting (dashboards, operational KPIs, customer experience metrics). Strategic mindset with a hands-on entrepreneurial approach; comfortable building from scratch, operating in ambiguity, and driving outcomes with lean resources. Fluent Mandarin andEnglish; strong stakeholder management and cross-cultural communication. Nice-to-Haves: Experience in travel, e-commerce, telco, SaaS, or consumer tech industries. Familiarity with China-specific tech constraints (local hosting, analytics, platform integrations, Great Firewall considerations). Experience supporting reputation management and review/rating performance across local platforms and social channels (in coordination with Marketing/Support). Consulting, PMO, or Strategy & Operations background. MBA or formal project/program management training (eg. Agile) is a plus.

Location: Shanghai, China About the company: Our client is a fast-growing tech start-up founded in 2018 that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 500 professionals globally, they are helping millions of travelers stay connected across more than 180 destinations worldwide. About the team: Our client is a global eSIM provider structured with functional teams that drives growth across all countries. The International Growth team sets and drives the strategy behind our client's expansion into new and current geographies, ensuring cross-functional alignment and local market success. About the Role: You will be responsible for leading the entire product development lifecycle for the Chinese market. This includes overseeing the technical readiness and comprehensive localization across our core platforms: Web, iOS, and Android. A primary responsibility will be the successful integration with key super-apps and the development of associated Mini Programs. Crucially, you will ensure that all product development meets the necessary technical compliance and regulatory standards for operation in China. You will develop a deep understanding of Chinese users and business needs. You will translate those insights into real product localization decisions, guiding Engineering, Global Product, and local vendors toward the right priorities and execution. This is a product strategy and hands-on role. You will work directly with Engineering, Global Product, and local vendors to implement China-specific infrastructure and tooling (analytics/tracking, integrations, performance constraints), coordinate local payment methods, and drive Mini Programs implementations and super-app distribution. You are not just defining strategy, you are driving implementation and ensuring delivery. China is a priority growth market, and this role offers a unique opportunity to build the China product from the ground up, high visibility, real leadership, and a steep learning curve that will accelerate your professional growth, while shaping a category-leading experience and helping establish our client as a market leader in one of the world’s most competitive digital ecosystems. Key Responsibilities: Local Tech Stack Readiness (China) Define and guide implementation of China-specific tech stack requirements (e.g., hosting approach, analytics/tracking, attribution, integrations, performance constraints). Partner with Engineering and local vendors to coordinate technical readiness plans, timelines, and delivery. Ensure data flows, measurement, and monitoring are reliable within China constraints (including troubleshooting and iteration post-launch). Identify delivery risks early, unblock execution, and escalate trade-offs impacting launch quality or timeline. Product Localization (Web + iOS + Android) Lead China product localization end-to-end across Web, iOS, and Android, translating deep user understanding into requirements that improve trust, usability, and conversion. Drive UX/UI and journey adaptations (language nuance, onboarding, checkout, post-purchase, support flows, trust signals) aligned with Chinese user behaviors and ecosystem expectations. Partner with Global Product and Design to prioritize China-specific requirements and ensure high-quality delivery with Engineering. Run lightweight discovery and iteration cycles using data, user insights, and experimentation to continuously optimize the localized experience. Define and track product performance KPIs for China (e.g., conversion, activation, retention, payment success), ensuring measurable business impact. Experiment. Local Payments Integration Lead integration and optimization of local payment methods (WeChat Pay, Alipay, UnionPay where relevant). Ensure a seamless, high-conversion checkout experience and strong payment success rates. Coordinate with Finance and Ops on payment operations (reconciliation, refunds, chargebacks/disputes where applicable) and ensure issues are resolved quickly. Mini Program & Super-App Integrations Own product requirements and delivery coordination for WeChat Mini Program development, ensuring parity with core journeys and conversion-quality UX. Enable integrations with super-apps and travel platforms, translating partner requirements into internal specs and delivery plans. Ensure integrations are measurable (tracking/attribution), scalable, and maintained with clear ownership and release processes. Ecosystem & Support Readiness Ensure product workflows and tooling support China customer service needs (handoffs, FAQs, refunds, troubleshooting flows) in partnership with Support. Align localized product journeys with support processes and quality standards to protect customer experience at scale. Monitor post-launch signals (CSAT, complaints, reviews, refund drivers) and drive improvements with Product/Support/Engineering. Requirements Must-Have: 6+ years of Product Management experience in B2C digital products, with hands-on ownership of China localization or market launch initiatives. Proven experience localizing and optimizing product experiences for Chinese users across Web + iOS + Android (UX/UI, language nuance, trust signals, onboarding, checkout, post-purchase and support flows). Strong working knowledge of China’s local tech stack and ecosystem constraints, including hosting considerations (e.g., ICP implications / Great Firewall constraints), codes, analytics/tracking and attribution tooling used in China, and common integration patterns. Demonstrated delivery experience building and scaling China-specific capabilities end-to-end, including: WeChat Mini Program launch or scaling from scratch; Local payment integration and checkout performance optimization; super-app / travel platform integrations. Strong data and KPI fluency to define success metrics and drive iteration (conversion, activation, retention, payment success rate, attribution accuracy, funnel drop-offs). Technical fluency to work effectively with Engineering and vendors on APIs, data flows, integrations, and performance trade-offs; able to translate partner/market requirements into clear product specs. Experience operating in a global, cross-border environment, aligning China-specific needs with global product and engineering teams and driving delivery through collaboration. Agile leadership skills, with the ability to operate autonomously and lead cross-functional delivery teams. Experience collaborating cross-functionally with Product, Engineering, Finance, Ops, and Support teams. Fluent Mandarin and English. Nice-to-Haves: Background in travel, telecom, fintech, cross-border e-commerce, or consumer apps in China. Experience working with local vendors or development agencies in China. Technical background or prior experience in Engineering.

Location: USA About Brave Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a truly independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just getting started. Already 110+ million people have switched to Brave for a faster, more private web. Millions more switch every month. The internet is a sea of ads, hackers, and echo chambers. Big Tech makes huge profits off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! Summary Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from discussing strategic solutions with clients to managing live campaigns. The ideal candidate is a trusted advisor who is passionate about digital marketing and delivering outstanding customer service to Brave's growing client base. Some of the job responsibilities include: Build and maintain long term client relationships through excellent customer service. Manage the gathering and organization of client-provided campaign assets for smooth and timely deployment. Advise clients on campaign strategy and best practices. Communicate campaign performance insights with clients by generating and delivering regular reports. Lead client calls with strong presentation skills to showcase campaign performance and Brave's value. Own internal communications regarding campaign objectives, performance, status, and client needs. Requirements Passion for account services, creativity, and willingness to work in a 100% remote and highly collaborative environment. Self-motivated and able to thrive in a results-driven environment. Bachelor’s degree in marketing, business administration, or relevant field. 2+ years of experience in account management, campaign development, or similar role (mandatory). Excellent communication skills. Ability to multitask and manage multiple client accounts simultaneously. Proven track record of delivering client solutions and meeting sales goals Strong attention to detail. Excellent listening, negotiation, and presentation skills. Working at Brave Industry-leader in privacy, with a research and engineering team that’s innovating everyday to keep people safer online and beat Big Tech. Highly competitive salaries & benefits, and generous home-office stipends. Fully remote team (no office, no commute). Welcoming, humble, ridiculously smart teammates, and a truly flat org structure. Opportunity to get in early at a hyper-growth company, and revolutionize the web. Oh, and did we mention Brendan, our CEO & co-founder, invented JavaScript? Salary is $75,000.00 to $85,000.00 plus bonus Check us out LinkedIn | Glassdoor | brave.com

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE At Baseten, we are building the global operating system for distributed, heterogeneous AI hardware. We believe that as LLM and multi-modal workloads scale, the network is the computer. We are looking for foundational engineers to lead our GPU Networking efforts, making RDMA a first-class building block in our infrastructure and unlocking the next generation of distributed inference optimizations. Networking and compute are no longer separate disciplines; they are converging. The massive throughput of H100, B200, and NVL72 architectures enables and demands a new approach where communication is co-optimized alongside computation. We are entering an era where the network is an active accelerator, leveraging smart hardware offloads and direct interconnects to ensure that data movement operates at wire-speed. In this role, you will go beyond network configuration to architect the software fabric that unifies thousands of GPUs into a cohesive operating system. While you will leverage the best of the open-source ecosystem, you won't be limited by it. Where off-the-shelf solutions stop, you will build from scratch, engineering the primitives required to co-optimize communication and compute for Disaggregated Serving, Wide Expert Parallelism (WideEP), and lightening cold starts. RESPONSIBILITIES - Make RDMA First-Class: You will work on integrating RDMA/RoCE/InfiniBand capabilities directly into our inference stack, helping us move beyond TCP/IP to unlock order-of-magnitude improvements in bandwidth and latency. - Optimize Distributed Inference: You will implement and tune the networking layers necessary for efficient Disaggregated KV Cache Offload and WideEP, ensuring seamless communication across NVLink and InfiniBand for our MoE models. - Enable Serverless-Grade Startup Speeds for LLMs: You will work deeply with checkpointing and storage mechanisms to enable sub-10-second startup for trillion-parameter models. - Deep-Dive into Hardware: You will characterize and validate networking performance on bleeding-edge clusters (H100/H200, B200/B300, GB200/300 NVL72), writing the acceptance tests that ensure our hardware delivers peak achievable throughput and minimal latency. - Build Observability: You will design the tools that let us visualize packet flow, congestion, and effective bandwidth across the GPU interconnects, helping us diagnose complex distributed system behaviors. - Optimize Kernels: You will work with communication libraries (NCCL, NVSHMEM) and potentially write custom communication kernels to overlap compute and data transfer. REQUIREMENTS - You have deep experience with high-performance networking protocols (InfiniBand, RoCE v2) and understand the physics of data movement. - You are fluent in C++ or Python, with the ability to bridge the gap between high-level logic and hardware. You have a deep understanding of the memory hierarchy in modern NVIDIA architectures (H100/Blackwell) and know how to optimize for it. - You like going deep. You aren't afraid to dive into TensorRT-LLM source code, write custom C++ / Python bindings, or debug NVLink topology issues. - You know when to use an off-the-shelf solution and when we need to build a custom solution because the upstream tools (like standard Kubernetes networking) are too slow for our needs. NICE TO HAVE - Deep knowledge of NCCL, NVSHMEM, and UCX. - Experience with Rust for systems-level or performance-critical networking code is a strong plus - Experience with GPUDirect Storage (GDS) or high-performance filesystems like Weka or 3FS. - Familiarity with TensorRT-LLM, vLLM, or SGLang. - Experience running low-level benchmarks to "qualify" new hardware clusters. THE TEAM - Bleeding Edge Hardware: We are preparing to bring Blackwell (B200/B300) and then Rubin architectures online. You will be one of the first engineers in the industry optimizing networking for NVL72/GB300 racks. - We go deep: We operate at every depth. Whether it’s tuning hardware interconnects, writing custom communication kernels, or designing distributed inference strategies, we work across the entire stack to deliver performance that goes far and beyond. - High Impact: The networking optimizations you build will directly enable features that no one else in the industry has fully mastered yet, like seamless multi-node WideEP and instant model hydration. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: New York; San Francisco ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We’re looking for Forward Deployed ML Engineers who want to work at the intersection of deep technical work and direct customer impact. As an ML FDE, you’ll partner with leading AI companies and foundation model labs to help them achieve state-of-the-art performance on their most demanding workloads: LLM serving, model training (SFT, RLHF), audio pipelines, scientific computing, and more. You’ll help teams reach outcomes most engineers can’t on their own. The FDE team today includes world-class software engineers, computational scientists, ML engineers, and former founders. We’re looking for people with strong engineering fundamentals, deep curiosity across the AI stack, and energy for working directly with customers on hard problems. WHAT YOU’LL WORK ON: - Work hands-on with companies like Suno, Cognition, and Meta to architect and optimize production AI workloads on Modal - Contribute to open-source projects (members of the team are active contributors to SGLang) and publish technical content that demonstrates Modal’s capabilities across the AI stack - Collaborate with Modal’s product and sales teams, contributing to the platform as both an engineer and a product stakeholder - Build trusted relationships with technical leaders (CTOs, VPs of Engineering, ML leads) at companies doing frontier AI work - Conduct technical demos, experiments, and proofs of concept that make Modal’s performance advantages tangible YOU MAY BE A FIT IF: - You have 2+ years of professional ML engineering experience, ideally with hands-on work in inference optimization, model training, GPU programming, or ML infrastructure - You’re familiar with the serving (e.g., vLLM, SGLang) and training (e.g., slime, verl, TRL) toolchains and can go deep on at least one (you don’t need all of them) - You’re a strong communicator who can go deep on technical architecture with an engineering team and clearly articulate tradeoffs to technical leadership - You have a genuine interest in working directly with customers: you find it energizing to understand someone else’s problem and help them solve it - You’re willing to work in person in New York City, San Francisco, or Stockholm NICE-TO-HAVE: - Side projects, open-source contributions, or published work you’re proud of in ML or systems performance

Location: Singapore Workplace: Remote The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to report into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases). NOTE: This person can be remote in Singapore, but must be open to regional travel as required for onsite customer visits across the APJ region. A TAM Architect will be successful in the role if they provide the following aptitude and approach: - Highly technical with a focus on providing useful solutions to our users, customers, and prospects - Great communicator with team members and customers - Consulting, support, and project management skills and background - 50% of the work will be case-initiated consultative support of strategic users/customers/prospects - 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership) - Some onsite regional travel will be required, estimated currently at up to 35% of the time WHAT YOU WILL DO: - Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs - Provide architectural, technical, and migration guidance and assistance - Lead projects, escalations, and meetings to enable ongoing user/customer success - Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team - Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans - Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment - Assist with hiring and mentoring new team members - Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs WHAT YOU BRING ALONG: - 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles - 5+ years of relevant industry experience in implementing, operating, and/or supporting  operating scalable, fault-tolerant, distributed database management systems ("DBMS") - Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data - Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. - Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2). - Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams - A mindset of teamwork, global engagement, empathy, and solving challenging problems - A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet - Self-driven, curious, and eager to continuously learn and grow PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: San Francisco; Stockholm; New York; London Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: Modal is hiring a high-impact Solutions Architect to drive technical strategy across our most strategic enterprise accounts. You will operate as the executive technical counterpart to Enterprise Account Executives, leading complex evaluations, shaping infrastructure modernization roadmaps, and driving multi-product adoption across AI/ML workloads. This role is not demo support. It is a strategic, consultative position requiring strong architectural depth, executive presence, and the ability to influence 7–8 figure infrastructure decisions. You will work directly with CTOs, VPs of Engineering, and ML platform leaders to help them rethink how AI infrastructure should be built and operated. If you thrive in high-velocity technical sales environments and want to shape the infrastructure layer powering modern AI companies, this role is for you. WHAT YOU’LL DO: - Own the technical strategy for large, complex enterprise accounts - Partner with Enterprise Account Executives to drive 6–7+ figure opportunities from qualification through close - Lead deep technical discovery across platform, ML, DevOps, and infrastructure stakeholders - Architect end-to-end migration strategies from AWS, GCP, or Azure to Modal’s serverless infrastructure - Drive executive-level technical conversations that connect infrastructure architecture to business impact (velocity, cost efficiency, reliability) - Design and oversee proof-of-concepts that demonstrate production-grade scalability and performance - Navigate security reviews, compliance discussions, and procurement processes with confidence - Build durable relationships with technical champions and executive sponsors - Orchestrate cross-functional virtual account teams (Sales, Product, Engineering, Support) to ensure successful adoption - Influence Modal’s product roadmap by surfacing structured enterprise feedback - Mentor other Solutions Architects and contribute to technical best practices across the team REQUIREMENTS: - 5+ years in Solutions Engineering, Sales Engineering, or enterprise-facing technical roles in infrastructure, cloud, or developer platforms - Demonstrated success driving complex enterprise sales cycles ($250K+ ACV; experience with $1M+ ARR accounts strongly preferred) - Experience working with large, sophisticated Bay Area technology companies or global enterprises - Deep expertise in cloud infrastructure (AWS, GCP, Azure) including compute, networking, storage, and managed services - Strong architectural understanding of containers and orchestration (Docker, Kubernetes) - Experience designing distributed systems and production data platforms - Strong working knowledge of ML/AI infrastructure (training pipelines, inference systems, GPU workloads, MLOps) - Experience leading cloud migration or infrastructure modernization initiatives - Familiarity with Infrastructure as Code (Terraform, Pulumi, CloudFormation) and CI/CD systems - Production programming experience in Python strongly preferred - Executive-level communication skills with the ability to influence technical and business stakeholders - Proven ability to lead cross-functional virtual teams in high-stakes account environments - Strong business acumen and understanding of enterprise procurement and buying processes - Willingness to travel up to 30%