Location: Paris, France
About Freedom
Freedom Digital Bank France
will form part of
Freedom Holding Corp
., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services.
About the role
We are looking for an experienced
Chief Risk Officer
to establish and lead the risk-management function of
Freedom Digital Bank France.
The
CRO
will provide independent oversight of credit, liquidity, market, operational, technology, cybersecurity, outsourcing, concentration and other material risks. The role will establish the bank’s risk appetite and ensure that its growth remains aligned with its capital position, strategic objectives and regulatory obligations.
As a member of the founding executive team, the
CRO
will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will develop the risk-management framework required for authorisation and ongoing supervision.
Key responsibilities:
Establish and lead the independent risk management function of Freedom Digital Bank France.
Develop and implement the enterprise risk management framework (ERM).
Define the bank’s risk taxonomy, risk appetite framework, risk limits and risk monitoring arrangements.
Identify, assess, monitor and report material risks across the bank.
Oversee credit risk, liquidity risk, market risk, operational risk, technology risk, cybersecurity risk, outsourcing risk and concentration risk.
Develop risk policies, procedures, methodologies and controls.
Prepare risk reporting for senior management, Board committees and the Board.
Lead the development of
ICAAP, ILAAP, stress testing and scenario analysis frameworks,
where applicable.
Contribute to recovery planning, capital planning and liquidity planning.
Assess risks associated with new products, digital customer journeys, systems, partnerships and third-party providers.
Ensure risk management practices meet applicable French and EU regulatory requirements.
Monitor emerging risks and recommend appropriate risk mitigation measures.
Work closely with Compliance, Finance, Technology, Product and Operations while maintaining the independence of the risk function.
Support the preparation of risk documentation, financial projections and governance materials required for the regulatory authorisation process.
Engage with regulators and support supervisory reviews and risk-related information requests.
Requirements
10+ years of risk management experience within digital banking, banking, fintech or another regulated financial institution.
Previous experience as a Chief Risk Officer (CRO), Head of Risk, Deputy CRO or in an equivalent senior risk leadership position.
Strong knowledge of enterprise risk management (ERM) and financial-sector risk frameworks.
Experience within a regulated European bank or financial institution.
Strong understanding of
CRR/CRD, EBA Guidelines, ICAAP, ILAAP, recovery planning, stress testing and risk appetite frameworks.
Knowledge of French supervisory expectations covering credit risk, liquidity risk, market risk, operational risk, technology risk, outsourcing risk and concentration risk.
Understanding of cybersecurity risk, ICT risk, model risk, data risk and third-party risk within a digital banking environment.
Experience engaging with the
ACPR, ECB, EBA
or other European supervisory authorities is strongly preferred.
Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred.
Strong analytical, strategic and leadership skills.
Ability to communicate complex risk matters clearly to senior management and the Board.
Full professional fluency in French and English is mandatory.
Benefits
Employment contract in accordance with French labor law;
Relocation package for the employee and family members;
50% coverage of the annual health insurance cost for the employee and eligible family members;
25 days of annual leave, public holidays, and all statutory leave entitlements;
On-site work in a modern, well-located office.
Paris, France; Relocation package for the employee and family members
Location: United Kingdom; Spain; Netherlands; Switzerland; France; Italy
Step into a role where science meets strategy and your expertise shapes the future of drug development. As a Director, Pharmacometrician, you’ll lead high-impact modeling and simulation efforts within a dynamic Clinical Pharmacology, Modeling and Simulation (CPMS) environment. You’ll guide teams, mentor pharmacometricians, and provide strategic insight to clients at key development milestones. This role also offers the opportunity to represent clients in interactions with regulatory agencies. If you thrive on collaboration and solving complex scientific challenges, this is your chance to make a meaningful impact.
About the role
This role combines scientific leadership and strategic impact, leading population PK analyses while developing innovative approaches to improve efficiency and accuracy. You will design, analyze, and interpret clinical pharmacology studies, provide strategic guidance to clients, and contribute to regulatory documents and agency interactions. In addition, you’ll foster client relationships, support business development, and stay at the forefront of PK/PD advancements to drive continuous improvement.
Your main responsibilities will include but not limited to:
Lead and conduct population PK analyses using advanced modeling tools and methodologies
Develop and implement innovative approaches to enhance the efficiency and accuracy of PK analysis
Design, analyze, and interpret clinical pharmacology studies (renal, hepatic, TQT, ADME, DDI, BE/BA, SAD, MAD, etc.) and provide guidance to optimize pharmacokinetic sampling and dosing strategies
Provide strategic guidance to clients, owning deliverables and developing clinical pharmacology plans
Author and review PK reports and clinical pharmacology sections of regulatory documents
Represent clients in regulatory interactions and contribute to business development and relationship management
Requirements
About You
If you are a driven clinical pharmacology professional with 6–10 years of experience in drug development and pharmacometrics and you bring sharp analytical thinking and expertise in tools like NONMEM, Pirana, and R to deliver high-impact insights while being client-focused and a natural leader who thrives in fast-paced environments, combining strategic thinking, strong communication, and business acumen to build relationships and drive results, this role is for you.
To be successful we are looking for the following traits and behaviors:
Life science, healthcare and/or business degree
Minimum 10 years of relevant work experience, including experience in drug development, clinical pharmacology, and pharmacometrics
Regulatory experience including regulatory report writing essential. Experience with regulatory submissions including INDs, CTAs, regulatory meetings and NDA/BLA/MAA submissions
Proficiency in NONMEM, Pirana, and R software preferred
Excellent organizational, negotiating and financial skills
Benefits
About Allucent
Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.
If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.
Together we SHINE. Find more information about our values.
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Apply now!
If you are interested in this role please apply through the button or for more information reach out to Demetria Eggleston at
Demetria.eggleston@allucent.com
Salary:
United Kingdom:
£82,000K-111,000K
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within a reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-Remote #LI-Hybrid #LI-DE
Location: Baku, Azerbaijan
Alumil, one of the most evolved and technologically advanced groups in the research, development and producing of architectural aluminium systems in Europe, is looking for a
Sales Executive
based in
Azerbaijan
.
Who are we looking for?
The role is responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders (architects, façade consultants, contractors, developers, fabricators, distributors) and expanding the company’s presence across Azerbaijan.
Responsibilities
Identify new customers, projects and business opportunities.
Build and manage strong relationships with architects, façade consultants, developers,
contractors and other key stakeholders.
Identify projects at an early stage and influence product/system specification.
Manage the sales pipeline and follow opportunities from project identification through
tender and award.
Promote the company’s architectural aluminium solutions and provide appropriate
support.
Develop and manage key accounts and strategic partnerships.
Prepare and negotiate commercial proposals in collaboration with internal teams.
Monitor market trends, competitor activity and emerging construction trends.
Collaborate with the technical and logistics team in order to convert opportunities into successful projects.
Candidate Profile
Bachelor's degree in Business, Engineering or related field.
4+ years of experience in business development, sales or commercial roles within the façade, aluminium, glazing, cladding, building materials or construction industry.
Proven experience in market penetration and managing strategic customer relationships.
Understanding of construction projects, specifications, tenders and procurement processes.
Tech savviness -proven experience in CRM use.
Ability to engage confidently with both technical and commercial stakeholders.
Strong negotiation, presentation and influencing skills.
Commercially oriented, with a strong understanding of sales pipelines, margins and business targets.
Excellent communication and relationship-building skills.
Strong project prioritization and organisational skills.
Willingness to travel as required.
What is in for the candidate?
Provision of private life & health insurance
Bonus scheme
Work equipment (mobile phone, laptop, car)
Continuous learning and support
Excellent working environment
About us
At ALUMIL we are building excellence every day. Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work).
ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.
Location: United States
The Opportunity
We are a bootstrapped, profitable enterprise SaaS company at $30M ARR with a clear trajectory to $100M. We have built the only 100% natively-architected platform in our ecosystem for DevSecOps, Data Protection, and Security—serving Fortune 500 enterprises across regulated industries including financial services, healthcare, government, and hospitality. Our customer base includes household-name brands, and our five-product portfolio creates significant expansion and cross-sell opportunity.
We are not looking for a CRO who will spend six months “assessing the landscape.” We need a proven operator who has personally scaled a SaaS business from $20–40M to $100M+ ARR, who understands that profitable growth is non-negotiable, and who can build and execute a revenue engine that compounds quarter over quarter. This is a company built by missionaries, not mercenaries—and we expect the same from our CRO.
The Product Portfolio
Our platform consists of five integrated product lines, all built 100% natively within the Salesforce ecosystem. This native architecture is a core competitive differentiator—no external servers, no third-party middleware, no security exposure points:
DevOps — End-to-end release management, version control, CI/CD, and automated deployments for Salesforce environments. Designed for enterprise-scale complexity with full audit trails and compliance controls.
Backup & Archive — Complete data protection with automated backup scheduling, granular recovery, and intelligent archival capabilities that help enterprises manage data lifecycle and reduce storage costs.
Trust Center (Security & Compliance) — Proactive security scanning, vulnerability detection, and compliance monitoring that gives regulated enterprises real-time visibility into the health and security posture of their Salesforce environments.
Data Seeding — Intelligent test data management that enables enterprises to create realistic, anonymized datasets for sandbox and development environments without exposing production data.
DevOps for Veeva — Purpose-built release management for life sciences organizations running Veeva CRM on the Salesforce platform, addressing the unique regulatory and validation requirements of pharmaceutical and biotech companies.
The company has also integrated AI-powered capabilities into the platform, enabling intelligent automation across the DevOps lifecycle. The multi-product portfolio creates a powerful land-and-expand motion: the average deal size is increasing, and the cross-sell opportunity across the five product lines is substantial and largely untapped.
Requirements
Core Responsibilities
Revenue Strategy & Execution
Own the full revenue number: new business, expansion, renewal, and retention across all segments (Enterprise, Mid-Market, and emerging PLG).
Design and execute the go-to-market strategy to scale from $30M to $100M ARR within 3–4 years while maintaining profitability.
Build and operationalize a quarterly planning cadence with bottoms-up forecasting, pipeline coverage models, and segment-level unit economics tracking.
Establish minimum deal size thresholds and systematically prune low-value accounts that dilute team capacity and drag down margins.
Drive cross-sell and upsell motions across the five-product portfolio, increasing average contract value and multi-product adoption rates.
Pipeline & Demand Generation
Build a scalable, multi-channel demand generation engine spanning outbound prospecting, content marketing, digital campaigns, events, partner referrals, and product-led growth.
Own pipeline coverage ratios and ensure 3–4x pipeline-to-quota coverage at all times across segments.
Implement rigorous pipeline inspection and deal management processes with weekly forecasting reviews, stage-gate criteria, and data-driven coaching.
Personally engage in strategic pipeline development for enterprise accounts, including executive-to-executive relationship building.
Product-Led Growth & Innovation
Design and execute a PLG motion that creates a self-service entry point into the platform, converting free or low-cost users into enterprise contracts.
Build the instrumentation, analytics, and product-sales handoff processes required to identify and convert PLG-qualified leads into sales-assisted opportunities.
Develop innovative go-to-market strategies that differentiate the company from competitors relying on traditional sales motions, including community-led growth and ecosystem-based strategies.
Enterprise Sales & Large Deal Execution
Personally lead and close strategic enterprise deals with Fortune 500 accounts, particularly in regulated industries with complex procurement and compliance requirements.
Penetrate large enterprise accounts through multi-threaded relationships, executive sponsorship, and value-based selling that ties platform outcomes to business-critical KPIs.
Build and manage a structured enterprise deal process including discovery frameworks, mutual close plans, executive business reviews, and competitive displacement playbooks.
Develop an account-based strategy for the top 50 target accounts with dedicated pursuit plans, relationship maps, and executive engagement cadences.
Customer Retention & Expansion
Drive gross revenue retention from current levels to 92%+ through proactive customer health monitoring, risk identification, and executive intervention processes.
Own the net revenue retention number, targeting 110%+ through systematic expansion and cross-sell into the installed base.
Establish executive-level relationships with top accounts, ensuring strategic alignment and long-term partnership positioning.
Implement a structured customer lifecycle management process from onboarding through renewal, with clear ownership, milestones, and escalation paths.
Global Team Leadership
Lead and scale a global revenue organization encompassing Sales (Enterprise and Mid-Market), Marketing (Demand Gen, Product Marketing, Field Marketing), Business Development (SDR/BDR), Customer Success, and Revenue Operations.
Build a performance-driven culture with clear accountability, transparent metrics, and a low-tolerance approach to underperformance—while maintaining a supportive, coaching-oriented environment for top performers.
Recruit, develop, and retain A-level talent across all revenue functions, with a particular emphasis on hiring missionaries who demonstrate ownership mentality and independent judgment.
Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management.
Unit Economics & Profitable Growth
Maintain and improve unit economics as the company scales: CAC payback under 18 months, LTV-to-CAC ratio above 3x, and gross margins consistent with best-in-class SaaS benchmarks.
Make resource allocation decisions based on data, not instinct—investing in segments, channels, and motions that demonstrate efficient returns and pulling back from those that do not.
Provide the CEO and board with clear, honest reporting on revenue performance, pipeline health, retention trends, and forward-looking indicators.
Required Qualifications
Proven track record scaling a B2B SaaS company from $20–40M to $100M+ ARR as CRO, VP of Sales, or equivalent revenue leadership role.
Direct, personal experience closing six- and seven-figure enterprise deals with Fortune 500 or equivalent large enterprise customers.
Experience leading a global, multi-functional revenue organization including Sales, Marketing, and Business Development with 50+ total team members.
Demonstrated ability to build and operate a demand generation engine that produces predictable, inspectable pipeline across multiple channels.
Deep understanding of modern SaaS unit economics including CAC, LTV, payback period, gross margin, GRR, and NRR—with evidence of running a profitable or capital-efficient operation.
Experience implementing or scaling a product-led growth motion alongside traditional enterprise sales.
Track record of improving gross revenue retention to 90%+ and net revenue retention to 110%+ at scale.
Experience selling into regulated industries (financial services, healthcare, government, life sciences) with complex compliance and security requirements.
Minimum 15 years of progressive revenue leadership experience, with at least 5 years in a CRO or equivalent role.
Strongly Preferred
Experience in the Salesforce ecosystem or adjacent enterprise platform ecosystems.
Background in DevOps, DevSecOps, or developer tools with an understanding of how technical buyers evaluate and adopt platform solutions.
Experience at a bootstrapped or capital-efficient company (not solely venture-backed hypergrowth environments where profitability was not a constraint).
Familiarity with multi-product portfolio selling and the orchestration of cross-sell and land-and-expand motions.
Experience building and leveraging executive communities or advisory boards as a strategic GTM channel.
History of competitive displacement wins against well-funded or market-leading competitors.
This role is not for everyone. It is for someone who has done this before—not someone who believes they can figure it out. It is for someone who runs toward problems, not away from them. Someone who holds themselves to a higher standard than anyone else could impose. Someone who understands that in a bootstrapped, profitable company, every decision carries real weight and every dollar matters.
If you are that person, we want to hear from you.
Benefits
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Remote-first team!
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Unlimited Flex Time Off Plan + All Major holidays
Compensation & Structure
Compensation will be commensurate with experience and structured to reward performance:
Competitive base salary reflecting the CRO-level scope and enterprise SaaS benchmarks.
Significant performance-based variable compensation tied to bookings, retention, and profitability targets—not vanity metrics.
Equity participation with meaningful upside tied to the $30M-to-$100M growth trajectory.
Clear quarterly milestone structure with transparent measurement and payout criteria.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Title:
Senior Program Manager, Data Center Delivery & Site Readiness
Location:
Austin, TX
San Francisco, CA
New York, NY
About the role
We're looking for a Senior Program Manager to own data center delivery and the sourcing work that gets each site ready to operate. You'll take projects from vendor selection and contract negotiation through construction, infrastructure deployment, commissioning, and handover to operations.
This role combines technical program management with hands-on commercial execution. You'll work with engineering, construction, procurement, and operations teams to ensure facilities, equipment, and site services are ready when they're needed, with clear accountability for schedule, cost, and quality.
What you'll do:
Deliver data centers
Represent Cloudflare across new builds and expansions, managing data center providers, general contractors, design consultants, commissioning agents, and compute integration partners.
Coordinate mechanical, electrical, and plumbing (MEP) installation, white space fit-out, rack-level power, structured cabling, equipment staging and validation, and commissioning through operational acceptance.
Maintain a delivery schedule that connects construction milestones, equipment arrivals, service activation, and deployment dependencies. Resolve field issues and drive recovery plans when commitments slip.
Assess vendor and partner readiness before deployment, and coordinate handover with operations so acceptance criteria, documentation, and support responsibilities are clear.
Source site services and manage contracts
Own sourcing for the services each site needs to open and operate, including temporary power and water, security, waste management, and facilities support.
Translate construction and operational requirements into scopes of work, supplier selections, and service start dates. Identify gaps early enough to prevent delays to site work.
Negotiate regional and multi-site agreements, rate cards, service-level commitments, and change orders that new sites can use without restarting procurement.
Hold suppliers accountable for delivery, service quality, and commercial commitments, coordinating utility and service-provider dependencies with construction and operations.
Manage the portfolio
Track budgets, forecasts, scope changes, and risks across concurrent projects. Give leadership concise updates on progress, tradeoffs, and decisions needed.
Build repeatable site-readiness and delivery playbooks, including sourcing checklists, vendor qualification, milestone tracking, and handover requirements. Apply lessons from each build to the next.
Ensure deployment activities meet applicable codes, safety standards, and security requirements in partnership with the responsible technical teams.
What you'll bring:
7+ years in technical program management, construction management, or infrastructure delivery, including at least 5 years working on data center or high-density infrastructure projects.
Direct experience managing data center providers or general contractors on behalf of an owner, including contract administration, schedule oversight, and scope changes.
Hands-on sourcing experience for site services or indirect categories in multi-site industrial environments, including standing up services for a new site.
Experience negotiating supplier agreements and rate cards across locations, with a practical understanding of how procurement lead times affect construction and operations.
Working knowledge of data center MEP systems, white space delivery, structured cabling, rack-level power distribution, and compute staging and integration.
Experience managing substantial infrastructure budgets and competing dependencies across multiple projects.
Clear written and verbal communication, including the ability to explain technical delivery issues and commercial tradeoffs to senior leadership.
A bachelor's degree in engineering, construction management, architecture, business, or a related field, or equivalent practical experience.
Preferred experience:
High-density GPU deployments and liquid cooling systems.
Fast-track or modular data center construction.
Utility coordination, security services contracting, and facilities management agreements.
PMP or an equivalent project management credential.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires:
Estimated annual salary of $150,
000 - $180,000.
For New York based hires: Estimated annual salary of $145,000 - $175,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Position Summary
The Director of Compliance provides strategic leadership for the organization's hospice compliance program. This role focuses on regulatory oversight, risk management, audit program governance, policy governance, and corrective action management. The Director serves as the operational leader of the Clinical Compliance and Audit sub-team, translating organizational compliance strategy into day-to-day execution while partnering with the VP of Compliance and Quality on enterprise-level initiatives.
Essential Functions
Compliance Strategy and Regulatory Oversight
• Partner with the VP of Compliance and Quality to develop and execute the organization's hospice compliance strategy.
• Monitor federal and state regulatory changes across all operating markets and assess organizational impact.
• Ensure organizational compliance with Medicare Conditions of Participation (CoPs), state licensing requirements, and accreditation standards.
• Serve as a subject matter resource on hospice regulatory requirements for operational and clinical leadership.
Audit Program Governance
• Provide direct oversight of the Clinical Compliance and Audit sub-team, managing both clinical and technical audit functions.
• Design and maintain the internal audit plan, including scope, frequency, and focus areas informed by regulatory risk and external audit trends (TPE, CERT, UPIC).
• Review and analyze audit findings, identifying patterns and systemic issues that require corrective action or clinical education.
• Collaborate with the Clinical Nurse Educator team to translate audit findings into targeted education initiatives for clinical staff.
Corrective Action Plan (CAP) Management
• Own the corrective action lifecycle from root cause analysis through resolution and re-monitoring, in strategic partnership with the VP of Compliance and Quality.
• Develop, track, and close corrective action plans resulting from internal audits, external audits, survey findings, and incident investigations.
• Monitor CAP effectiveness and report on closure timelines and outcomes.
Policy Governance
• Own the policy management lifecycle including development, scheduled review cycles, regulatory alignment, and approval workflows.
• Ensure policies remain current with CMS requirements, state regulations, and accreditation standards across all operating markets.
• Coordinate with the Associate Director of Regulatory Compliance and Quality on policy administrative infrastructure (version control, distribution, acknowledgment tracking).
Investigations
• Conduct internal compliance investigations in partnership with the VP of Compliance and Quality, including documentation of findings, root cause identification, and recommended corrective actions.
• Share investigative responsibilities with the VP based on complexity, scope, and regulatory implications.
• Escalate matters requiring external or legal investigation to the VP of Compliance and Quality.
• Maintain investigation documentation in accordance with organizational and regulatory requirements.
Incident, Complaint, and Grievance Oversight
• Provide operational oversight of the incident, complaint, and grievance process, with administrative management performed by the Associate Director of Regulatory Compliance and Quality.
• Review trends in incident and grievance data and recommend process improvements.
• Report on incident and grievance trends to the VP of Compliance and Quality for executive-level reporting.
External Audit Response
• Coordinate the organization's response to external audits including TPE, CERT, and UPIC reviews.
• Prepare documentation and manage timelines for audit responses and appeals.
• Track external audit outcomes and incorporate lessons learned into the internal audit plan and education priorities.
Qualifications
Required
• Bachelor's degree in Nursing, Healthcare Administration, or related field.
• Active RN license required.
• Clinical background in hospice or home health required.
• Minimum 5 years of experience in healthcare compliance, quality, or regulatory affairs, with at least 2 years in a leadership role.
• Demonstrated knowledge of Medicare hospice Conditions of Participation, state licensing requirements, and CMS audit processes (TPE, CERT, UPIC).
• Experience developing and managing corrective action plans and policy governance programs.
• Strong analytical skills with the ability to identify patterns in audit data and translate findings into actionable recommendations.
Preferred
• Master's degree in Healthcare Administration, Nursing, or related field.
• Certification in Healthcare Compliance (CHC) or equivalent.
• Experience with MatrixCare or comparable EMR systems.
• Multi-state hospice compliance experience.
• Experience conducting internal investigations.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders.
This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners.
What you’ll do
Own the performance of GitLab's social function and its contribution to marketing and business goals.
Lead GitLab's global organic social media strategy, channel plans, and editorial priorities.
Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth.
Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy.
Develop clear, audience-focused campaigns that support company, product, brand, and talent goals.
Guide content planning and publishing across social channels while maintaining a consistent GitLab voice.
Own the social media budget, tooling stack, and agency, freelance, and production partner relationships.
Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs.
Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment.
Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions.
Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership.
Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view.
Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy.
Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption.
Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content.
Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like.
Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams.
What you’ll bring
10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results.
Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader.
Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes.
Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel.
Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each.
Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data.
Experience connecting social media programs to broader brand, communications, product, or business priorities.
Strong editorial judgment and the ability to turn complex topics into clear, engaging content.
Fluency with short-form and long-form video as core social formats, including working with production partners and creators.
Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis.
Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution
Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial.
Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize.
Skill in managing multiple priorities and making sound decisions in fast-moving situations.
A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment.
Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps.
About the team
This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cincinnati, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cincinnati, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cincinnati, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cleveland, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cleveland, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cleveland, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Vendor Operations & Governance Specialist.
About the job
We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks.
Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership.
Responsibilities
In this role, you’ll:
Day-to-Day Vendor Operations & Performance
Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues.
Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT).
Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR).
Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points.
Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams.
Vendor Relationship & Operational Governance
Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines.
Operationalize Twilio’s core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence.
Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds.
Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs.
Talent Pool & Pipeline Optimization
Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation.
Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads.
Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years in Vendor Site/Contact Center Operations:
Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint).
Operational Governance Focus:
Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards).
WFM & Cross-Functional Alignment:
Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team.
Domain & System Experience:
Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau.
Cross-Functional Process and Workflow Design:
Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership.
Location
This role will be remotely located in the United States.
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 5th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York City, NY
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We're looking for a Senior Client Account Manager to join our App Dev Enterprise team in New York. Our App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses by leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads.
In this role, the Senior Client Account Manager will nurture client partnerships by leading campaign strategy, execution, optimizations, and, reporting to drive measurable business outcomes. Our Client Account Managers also play a key role in proactively identifying and pitching upsell opportunities to help advertisers derive the most value from their marketing on Reddit and grow their overall book of business.
This role is required to work in person from our New York City office 1-2 days per week.
Responsibilities:
Client Partnership Growth
Collaborate with Client Partners to meet or exceed your clients’ marketing goals
Proactively manage and deepen relationships with existing advertising partners and their agency counterparts to drive year-over-year revenue growth
Be a trusted partner by advising clients on their full funnel objectives, especially with mobile app marketing, and crafting thoughtful and creative media plans
Ownership of brand and media agency education, office hours, and performance check in’s, effectively communicating Reddit’s value proposition, solutions, and best practices for advertising on the platform
End-to-End Campaign Ownership
Lead end-to-end campaign launch execution, supporting clients with setup and delivering insightful optimization recommendations to agency and client partners
Act as the primary point of contact for internal account operations, including revenue delivery, troubleshooting issues, and escalations when necessary
Collaborate with Ad Ops, Product to ensure effective campaign delivery and resolve any technical hurdles
Insights, Reporting & Upselling
Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
Strategically identify and pitch upsell opportunities to clients to contribute to account growth
Leadership & Cross Functional Collaboration
Mentor and train other team members
Proactively seek and represent client needs and asks to cross-functional stakeholders
Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Proactively identify areas of improvement and drive the execution of solutions
Required Qualifications:
7-10 years of experience in advertising sales and account management
Deep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPs
Strong understanding of customer marketing funnel and traditional marketing ecosystem
Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Proficient at upselling with a proven track record of growing client spend
Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
Tenacious and entrepreneurial approach to working through product, process, and client challenges
Experience cultivating strong relationships with external partners
Exceptional communication and interpersonal skills
Ability to work in a fast-paced and unstructured work environment
High attention to detail
Proficiency in Excel preferred
BA / BS degree or equivalent work experience
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$135,100
—
$189,200 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Regional Focus: Ankara, Turkey
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Fluency in English and Turkish (written and spoken).
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Canada Wide - Excluding Quebec
Workplace: Remote
Safe Software is looking for a Senior Talent Acquisition Specialist, Go-To-Market to join our Human Resources team. In this role, you will own full-cycle recruitment for our revenue-facing organization: quota-carrying Sales and Sales Leadership, Marketing, Customer Success, Partnerships and Channel, Solutions and Sales Engineering, and Revenue Operations. You will build proactive pipelines in competitive GTM talent markets, act as a trusted advisor to revenue leaders, and elevate the candidate experience at every stage. While GTM hiring is your primary focus, you may also support hiring across other parts of the business as priorities shift.
Your work will directly influence Safe’s growth by bringing in resilient, high-performing commercial talent who thrive in our dynamic, customer-obsessed environment.
ABOUT THE TEAM
As part of the Talent Acquisition team, you’ll join a collaborative group of recruiters and HR professionals who partner closely with hiring managers, business leaders, and the larger Human Resources team. In this role, you will work day-to-day with our GTM leadership, including Sales, Marketing, Customer Success, and Partnerships, to deeply understand revenue targets, territory plans, and headcount needs, and translate them into hiring plans that land.
The Talent Acquisition team is responsible for sourcing top talent, managing the hiring process end-to-end, implementing assessment tools, and continuously improving our recruitment practices for scalability and global growth.
WHAT YOU’LL BE DOING
As a Senior Talent Acquisition Specialist, Go-To-Market, you will:
- Own full-cycle recruitment for GTM roles, from intake to offer close, across Sales (AE, AM, SDR), Sales Leadership, Marketing, Customer Success, Partnerships and Channel, Solutions and Sales Engineering, and Revenue Operations.
- Develop and execute proactive sourcing strategies for competitive commercial talent markets across Canada and the US, including passive outreach to top performers who aren’t actively looking.
- Partner closely with revenue leaders to understand territory and quota plans, define role scorecards, refine job descriptions, and build hiring strategies that match the pace of the business.
- Build and nurture evergreen talent pipelines and talent maps for repeatable GTM roles and for hard-to-fill specialist and leadership hires.
- Leverage LinkedIn Recruiter, Ashby, our ATS system, job boards, social sourcing, referrals, industry events, and competitive market intelligence to identify high-quality commercial candidates.
- Assess for GTM-specific signals, including quota attainment and consistency, deal size and sales cycle complexity, territory and segment fit, technical aptitude for selling a technical product, and customer-facing communication skills.
- Conduct thorough candidate assessments using structured and behaviour-based interviews, and introduce role-specific evaluation mechanisms such as mock discovery calls, pitch or demo exercises, written work samples, marketing portfolio reviews, and case-based challenges.
- Act as a market expert to hiring managers, advising on compensation expectations for commission-based roles, competitor talent movement, time-to-hire realities, and where the talent actually is.
- Sell the Safe story, including our product, customers, culture, and long-term stability, to candidates who have multiple competing offers.
- Communicate regularly with candidates, providing updates and feedback while maintaining Safe’s human-centred approach.
- Analyze recruitment data and metrics, including pipeline conversion, source effectiveness, time-to-fill, offer acceptance, and quality of hire, to identify trends, gaps, and opportunities for continuous improvement.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
REQUIRED SKILLS
- 8+ years of full-cycle talent acquisition experience, with a significant portion focused on go-to-market, revenue, or commercial hiring, preferably within B2B software or technology.
- A Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
- Demonstrated success hiring quota-carrying Sales roles and Sales Leadership, plus experience across at least two of the following: Marketing, Customer Success, Partnerships or Channel, Solutions or Sales Engineering, and Revenue Operations.
- Proven track record of proactive, outbound sourcing for passive commercial candidates in competitive markets, rather than relying on inbound applicant flow.
- Demonstrated success recruiting in the US and internationally, with a strong understanding of global GTM talent markets and regional compensation norms.
- Working knowledge of sales compensation structures (base/variable splits, OTE, commission plans, accelerators) and the ability to have credible compensation conversations with candidates and leaders.
- Strong interviewing capabilities, including structured and behavioural interviewing, and the ability to distinguish genuine performance from strong self-presentation.
- Ability to introduce and leverage assessment mechanisms such as pitch and demo exercises, mock calls, written work samples, situational judgment tests, or competency-based assessments.
- Effective communication skills with the ability to influence and guide fast-moving revenue leaders.
- Strong organizational skills, time management, and the ability to manage multiple competing priorities and requisitions at once.
- Comfort operating with urgency and adapting as headcount priorities shift mid-quarter.
TECHNICAL SKILLS
- Experience with Ashby or similar modern, data-driven Applicant Tracking Systems.
- Experience using LinkedIn Recruiter, JuiceBox AI, or other professional sourcing platforms.
- Familiarity with recruitment analytics and data-driven decision making, including GTM pipeline and funnel metrics.
DESIRED SKILLS / BONUS POINTS:
- Experience hiring for a technical or highly technical product, where sellers must credibly engage engineers, GIS professionals, or IT buyers.
- Knowledge of employer branding strategies and talent market research, particularly for commercial audiences.
- Training or certification in structured interviewing or assessment methodology.
- Experience building diversity sourcing strategies and inclusive recruitment practices.
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Dubai, UAE
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Regional Focus:
Saudi Arabia
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Fluency in English and Arabic (written and spoken).
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $94,000 - $117,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States
Workplace: hybrid
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
Note for providers: If you have a client who has access to Lyra and is interested in having their sessions covered through their employer benefit with us, please review the opportunity below to determine if you meet the requirements. Once confirmed, we encourage you to submit your application via the apply link at the bottom of the page.
By joining Lyra's network, not only would you be able to provide ongoing care for your client, but also have the opportunity to connect with other Lyra members for care.
About the Opportunity
Lyra’s provider network is composed of in-person and virtual therapists, physicians, and coaches across the US. With our advanced matching technology, supportive provider platform, and opportunities for training and clinical consultation, being part of our network is an incredible chance to do what you love (like patient care) with support for the things you don’t love (like self promotion and scheduling).
We are looking for contract psychiatrists who are passionate about whole-person, whole family mental health care and working within a connected network to provide patients with easily accessible, culturally responsive, high-quality mental health care.
As a contract psychiatrist, you’ll provide evidence-based treatment via intake appointments and regular follow-up appointments. You'll conduct psychiatric evaluations and provide medication management. Lyra makes it easy to refer patients to evidence-based therapy and coaching services in tandem with your care.
You will provide care to individuals from a multitude of different backgrounds and experiences, as well as those with varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally-responsive care—an approach that is mindful of the impact of cultural background on each person’s care experience.
Responsibilities:
Practice comprehensive mental health medication management via an intake appointment and regular follow-up appointments
Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment
Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications
Experience and commitment to providing, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care).
Requirements:
Board certified MD or DO in psychiatry
Unrestricted state license
Strong preference for clinicians with an active DEA license
Ability to provide care to patients with a full range of diagnoses, clinical complexity, and severity levels, with a preference for providers who offer in-person options
Full-time resident of the United States
Here are some of the advantages of joining the Lyra provider network:
Set your own schedule without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Access to a custom-built calendar for new patients to connect seamlessly
Access to experienced medication consultations to get rapid support for your patients
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: United States
Workplace: hybrid
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
Note for providers: If you have a client who has access to Lyra and is interested in having their sessions covered through their employer benefit with us, please review the opportunity below to determine if you meet the requirements. Once confirmed, we encourage you to submit your application via the apply link at the bottom of the page.
By joining Lyra's network, not only would you be able to provide ongoing care for your client, but also have the opportunity to connect with other Lyra members for care.
About the Opportunity
Lyra’s provider network is composed of in-person and virtual therapists, physicians, and coaches across the US. With our advanced matching technology, supportive provider platform, and opportunities for training and clinical consultation, being part of our network is an incredible chance to do what you love (like patient care) with support for the things you don’t love (like self promotion and scheduling).
We are looking for contract nurse practitioners (NPs) or certified physician assistants (PA-C) who are passionate about whole-person, whole family mental health care and working within a connected network to provide patients with easily accessible, culturally responsive, high-quality mental health care.
As a contract provider, you’ll provide evidence-based treatment via intake appointments and regular follow-up appointments. You'll conduct psychiatric evaluations and provide medication management. Lyra makes it easy to refer patients to therapy and coaching services in tandem with your care.
You will provide care to individuals from a multitude of different backgrounds and experiences, as well as those with varying needs and abilities. We strive to continue to meet their unique needs by delivering culturally-responsive care—an approach that is mindful of the impact of cultural background on each person’s care experience.
We’re currently prioritizing hiring in Delaware, New Jersey, and Pennsylvania.
Responsibilities:
Practice comprehensive mental health medication management via an intake appointment and regular follow-up appointments
Conduct mental health risk assessments, psychiatric medication evaluations, and longitudinal medication treatment
Construct patient-centered treatment plans, document treatment recommendations, message patients, and prescribe and manage psychiatric medications
Experience and commitment to providing safe, evidence-based medication treatment that follows clinical best practice guidelines (e.g., measurement based care, patient-centered care, paying close attention, medication minimizing risks, and maximizing benefits)
Requirements:
Graduate from an accredited (CCNE) Psychiatric-Mental Health Nurse Practitioner (PMHNP) program; OR graduate from an accredited PA program (ARC-PA) with certification through PANCE with preference for Certificate of Added Qualifications in psychiatry, post-graduate fellowship in psychiatry, or other academic psychiatry certificate program completion, including a Doctor of Medical Science with Psychiatry concentration
Unrestricted state license
A minimum of 2 years in practice
Strong preference for NPs and PA-Cs with an active DEA license
Preference for NPs and PA-Cs with additional certification or clinical experience with minors
Ability to provide care to patients with a full range of diagnoses, clinical complexity, and severity levels, with a preference for providers who offer in-person options
Full-time resident of the United States
Here are some of the advantages of joining the Lyra provider network:
Set your own schedule without a minimum hours requirement
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Access to a custom-built calendar for new patients to connect seamlessly
Access to experienced medication consultations to get rapid support for your patients
Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.
📍 ROLE LOGISTICS
- Job Type: Full-Time
- Role Type: Product / Technical Product Management / Consumer AI / Patient Experience / Retention
- Ideal Experience Level: 5+ years
- Location: San Francisco
- US Visa Sponsorship: Yes
🚀 THE OPPORTUNITY
Legion is hiring a Head of Product to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to.
This is not a technical program management role, an enterprise roadmap coordinator role, or a “growth PM” role with healthcare language added on top. You will own real product surface area across Legion’s patient journey: onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, follow-up, renewals, messaging, reactivation, and the moments that make a patient feel safe enough to come back.
The right person is technical enough to reason through APIs, data models, event instrumentation, AI workflows, edge cases, system constraints, and engineering tradeoffs, but consumer-minded enough to know that the best product often feels obvious, calm, and human. You should be able to sit with a patient problem, map the underlying clinical and operational workflow, write a crisp product spec, prototype the interaction, instrument the funnel, partner deeply with engineering and design, ship the feature, and decide whether it actually improved care.
Legion is a modern consumer AI software company that happens to deliver medical care. That means the product bar is closer to Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Oura, WHOOP, Duolingo, Chime, Monarch, and the best consumer health companies than to traditional healthcare software. We need someone who can bring that level of product taste, technical speed, and retention thinking into a regulated, high-trust category where quality and safety matter.
This is a high-ownership IC role with founder-level visibility and a direct path to management of a large product organization. You will work directly with engineering, design, clinical, operations, growth, data, compliance, and the founders to turn messy real-world care delivery into simple, powerful product experiences.
✅ RESPONSIBILITIES AND DELIVERABLES
- Own core patient-facing product surfaces across the full consumer journey: discovery, onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation.
- Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next.
- Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows.
- Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third-party integrations, event pipelines, data models, and AI-assisted workflows.
- Define and own product metrics for your surface area, including activation, intake completion, scheduling conversion, first-visit completion, time to care, repeat-visit rate, renewal completion, retention, NPS/CSAT, patient confusion, support burden, no-shows, and ops cost per visit.
- Use PostHog, SQL, analytics tools, customer support data, operational dashboards, and qualitative research to identify patient friction, prioritize product bets, and measure whether shipped work moved the right metrics.
- Design and run structured experiments where appropriate, while knowing when a healthcare product needs principled product judgment, clinical input, and quality thresholds instead of pure A/B testing.
- Own product specs, user stories, acceptance criteria, rollout plans, QA checklists, experiment plans, metric definitions, launch notes, and post-launch readouts with enough clarity that engineering, clinical, ops, and growth can all execute cleanly.
- Prototype quickly using Figma, v0, Lovable, Replit, Cursor, Codex, Claude Code, lightweight scripts, no-code tools, or whatever helps you make product ideas concrete before engineering invests real cycles.
- Ship production PRs regularly. This is a product role—not a software-engineering role—but you are expected to work directly in the codebase and open production-quality PRs for well-scoped changes such as instrumentation, internal tools, workflow logic, UI and copy improvements, prototypes, and small fixes. You should be comfortable testing, reviewing, and safely rolling out your work in close partnership with engineering.
- Partner with clinical and operations teams to deeply understand real patient and provider workflows, including edge cases: missed appointments, medication refill timing, insurance confusion, state/provider availability, pharmacies, clinical escalations, patient safety concerns, handoffs, and support loops.
- Partner with compliance, legal, privacy, and clinical leadership to design AI-enabled product experiences with appropriate safeguards, human review, auditability, expectation-setting, and patient trust.
- Improve Legion’s AI product layer: patient-facing AI interactions, AI-assisted intake, personalization, care navigation, workflow automation, internal copilots, clinical/ops review queues, and evaluation loops that make automation safer and more useful over time.
- Create product feedback loops from patient conversations, support tickets, provider feedback, drop-off data, session recordings, funnel analytics, and clinical/ops metrics so the roadmap is grounded in real behavior, not vibes.
- Work with growth and brand to ensure acquisition promises match the actual product experience, so the patients we bring in understand what Legion does, feel properly oriented, and are more likely to stay in care.
- Raise the product craft bar across Legion: clearer flows, better defaults, fewer dead ends, tighter copy, sharper state handling, cleaner mobile experiences, stronger instrumentation, faster iteration, and more rigorous launch quality.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Make Legion’s patient experience feel consumer-grade: fast, clear, calm, trustworthy, and easy to return to.
- Improve the core retention loop of care: more patients complete intake, make it to their first visit, understand the next step, follow through on care plans, complete renewals when eligible, and come back when they need help.
- Turn messy clinical and operational workflows into product systems that scale without making patients feel like they are navigating a maze.
- Ship AI-enabled experiences that feel useful and safe, with clear boundaries around what AI does, what doctors do, and when humans review or intervene.
- Build a measurement system that makes the patient journey legible: every meaningful step has an owner, a metric, and a path to improvement.
- Reduce patient confusion and support burden by improving the product itself, not just by adding more manual operations.
- Help Legion move faster without becoming sloppy: strong specs, smart scoping, crisp decisions, high-quality launches, and honest post-launch learning.
- Earn trust from engineering because you understand technical constraints and tradeoffs, and from clinical/ops teams because you understand the reality of care delivery.
- Create product experiences that are emotionally intelligent without being soft, technically sophisticated without being confusing, and ambitious without being reckless.
- Help build the product foundation for a company that can deliver world-class medical care at dramatically lower cost.
🧰 IDEAL BACKGROUND AND SKILLS
- 5+ years of product management, product engineering, technical founder, or equivalent experience, with meaningful ownership of consumer-facing web or mobile products.
- Strong consumer product instincts. You have shipped products that people actually use, understand, trust, and return to, not just internal tools or enterprise workflows.
- Technical fluency across software product development. You can reason through APIs, data models, event instrumentation, backend workflows, frontend states, AI workflows, latency, failure modes, privacy constraints, and engineering tradeoffs.
- Hands-on technical curiosity. You can navigate API docs, logs, event payloads, session recordings, agent traces, and enough of a codebase to understand what is really happening without pulling engineers into every first-pass investigation.
- Experience partnering deeply with engineering and design from problem definition through launch: discovery, PRDs/specs, UX flows, technical scoping, sprint planning, QA, rollout, metric tracking, and iteration.
- Strong analytical ability. You are comfortable with SQL or equivalent data exploration, product analytics tools such as PostHog, Amplitude, Mixpanel, Looker, Hex, or Mode, and you can define useful metrics without waiting for someone else to hand you a dashboard.
- Track record improving engagement, retention, activation, conversion, habit formation, lifecycle, or core experience metrics in a consumer product.
- High product taste and UX judgment. You care about copy, information architecture, interaction design, empty states, error states, mobile responsiveness, notification timing, trust cues, and the emotional texture of the user experience.
- AI-native working style. You already use tools like Codex, Claude Code, Cursor, Replit, Lovable, v0, ChatGPT, Claude, Figma AI, or similar tools to prototype, analyze, write, synthesize, debug, and move faster.
- Comfort working on AI-enabled products where the PM must think about prompt behavior, user expectations, evaluation, quality thresholds, fallback paths, human review, auditability, and safety.
- Healthcare experience is a strong plus but not required. Experience in another trust-sensitive consumer category such as fintech, insurance, family/kids, identity, privacy, marketplaces, wellness, or regulated consumer products is also valuable.
- Startup operating mode: high agency, low ego, high urgency, strong writing, strong judgment, strong follow-through. You can create clarity without waiting for a perfect org chart.
- Ability to work cross-functionally with clinical, operations, support, compliance, legal, growth, data, design, engineering, and founders without losing the thread of the user problem.
- Excellent writing. You can write crisp strategy docs, product specs, launch plans, decision memos, patient-facing copy, and post-launch analyses.
- Bias toward building. You are happiest when you are close to the product, close to users, close to the data, and shipping.
- Bonus: experience at or near companies like Anthropic, OpenAI, Character.AI http://Character.AI, Replit, Cursor, Perplexity, Notion, Duolingo, Oura, WHOOP, Chime, Monarch Money, Rocket Money, Acorns, Function Health, Nourish, General Medicine, Circle Medical, Tava Health, Headway, Rula, Midi Health, Evvy, Ro, Hims & Hers, Thirty Madison, Levels, Superpower, or another breakout consumer product with high craft, high trust, and fast iteration.
💰 COMPENSATION & BENEFITS
- Salary: $190,000 – $330,000
- Early-Stage Equity: Meaningful ownership in a category-defining company.
- Health Insurance: Medical, dental, and vision benefits
- Additional Perks: In-person retreats, meal stipends, AI/product tooling budget, learning stipend, home office support
- Time Off: Flexible, unlimited vacation policy
- Work Hours: Flexible
- Work Setup: In-person in San Francisco
- Impact: Build the product layer for a company trying to change health care forever.
- Autonomy and Learning: Own major patient-facing product surfaces end-to-end, from product strategy through technical scoping, launch, measurement, and iteration.
- Growth Opportunities: As we scale, this role can grow into Chief Product Officer.
📝 HOW TO APPLY AND HIRING PROCESS
- Apply here: https://jobs.ashbyhq.com/legionhealth/0ffded39-1242-4a35-9bc3-0e5b0ce22276
- Overview of our hiring process:
1. Resume + Application Screen
2. Founder / Product Interview
3. Technical Product Deep Dive
4. Cross-Functional Interviews with Engineering, Design, Clinical/Ops, Growth, and Founders
5. Professional Reference Checks
- Estimated time-to-hire: 2 weeks
- Start date: ASAP
- Hiring manager: Arthur MacWaters
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
УдалённоUnited States; Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management
seniorГеография найма не уточнена
УдалённоГеография найма не уточнена
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
США; Maintain a consistent and reliable daily on-site presence in assigned facilities
США; Maintain a consistent and reliable daily on-site presence in assigned facilities
УдалённоRemote - US
seniorNew York City, NY
seniorГеография найма не уточнена
УдалённоseniorProven track record of proactive, outbound sourcing for passive commercial candidates in competitive markets, rather than relying on inbound applicant flow
seniorГеография найма не уточнена
УдалённоRemote, USA
ГибридUnited States
ГибридUnited States
ОфисheadSan Francisco; We encourage applicants from all backgrounds to apply
Автоотклики