Location: Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Mexico City, Mexico; We encourage applications from candidates of all backgrounds and experiences
Location: Philippines
Position
Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and
Experience
Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Colombia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Chile
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Ukraine
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Armenia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Mexico
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Chisinau, Moldova
We are excited to announce an opening for a
Business Analyst
position within the IT Research & Development team. This role offers a unique opportunity to work at the intersection of technology and innovation, helping to shape and drive the development of strategic IT solutions.
What will you do:
work closely with cross-functional teams (developers, UX/UI designers, product managers) to gather, analyze, and translate business requirements into actionable user stories.
support the design and evaluate innovative IT prototypes, applying Agile methodologies.
bridge the gap between technical teams and business stakeholders, ensuring alignment and clarity throughout the solution lifecycle.
document and maintain key artifacts such as process diagrams, and acceptance criteria.
contribute to the continuous improvement of digital products and services by identifying opportunities, collecting feedback, and tracking success metrics.
Required Skills and Qualifications:
Requirements Gathering (ask the right questions and to translate ideas into clear, documented requirements)
Communication Skills (verbal & written)
Manage conflicting interests and expectations diplomatically
Analytical & Critical Thinking
Technical Literacy (basic) & Tools Proficiency (Word, Excel, PPT, JIRA, Confluence, etc)
Location: Chisinau, Moldova
We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation.
The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys.
The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework.
Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment.
Basic Requirements
• Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services.
• Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance.
• Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation.
• Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data.
• Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation.
• Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork.
• Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation.
Key Responsibilities
Mobile QA Testing Responsibilities
• Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle.
• Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications.
• Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing.
• Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths.
• Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios.
• Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions.
• Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks.
• Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs.
• Prepare and manage test data and test environments, including mocks or stubs where appropriate.
• Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information.
• Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases.
• Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders.
Quality, Security & Release Responsibilities
• Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done.
• Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls.
• Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality.
• Support release validation for development, test, staging, and production environments, including app-store candidate builds when required.
• Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities.
• Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations.
Required Skills & Qualifications
• 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications.
• Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing.
• Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing.
• Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework.
• Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin.
• Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms.
• Experience with Git-based version control and familiarity with CI/CD workflows.
• Experience using Jira or a comparable work-management and defect-tracking system.
• Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail.
• Good communication skills and the ability to collaborate across technical and non-technical teams.
Preferred Qualifications
• Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator.
• Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI.
• Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services.
• Exposure to performance, accessibility, security, or resilience testing for mobile applications.
• Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions.
• Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations.
• Familiarity with ISTQB practices or relevant testing certifications is considered an advantage.
Additional Information
• Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement.
• Location: Office-based or hybrid, depending on project and team needs.
• Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations.
Summary
This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.
Location: India
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a seasoned, execution-focused Technical Program Manager who thrives in fast-paced environments and brings structure to ambiguity. You are comfortable operating across time zones and functions, partnering with engineering, product, and business stakeholders to drive high-quality delivery—ideally within financial services or retail-facing platforms.
You own the operational side of software delivery, including intake, prioritization, tracking, and stakeholder coordination. You ensure work is clearly defined, appropriately scoped, and consistently progressing. You proactively surface blockers, drive follow-ups, and maintain visibility across teams on the progress of all deliverables for your team.
You have the technical depth to understand how systems connect and where risks emerge. While not hands-on coding, you can engage in architecture discussions, navigate dependencies, and confidently represent technical progress to both engineers and business stakeholders.
You are equally comfortable leading complex, multi-team initiatives and diving into execution details, operating with urgency and independence, and can confidently represent globally distributed teams at the executive level.
Based in India you play a key role in bridging teams across New York and India, enabling consistent communication and execution.
What You’ll Do:
Act as a key execution partner to the India-based Head of Galaxy Retail (G1) and NY-based Head of Data supporting multiple engineering teams (20–30 developers across New York and India)
Serve as the central point of accountability for execution across both Retail Engineering and Data Engineering, aligning business priorities with technical delivery
Ensuring requests are captured, clearly defined, scoped, and prioritized
Maintain a real-time view of team resourcing, priorities, and delivery progress, identifying conflicts, risks, and gaps early
Drive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythms
Leverage AI tools to improve productivity, decision-making, and output quality in your day-to-day work
Contribute to improving delivery standards and operational maturity across the Technology organization
What We’re Looking For:
7+ years of experience in Technical Program Management, with direct involvement in engineering-led delivery
Strong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zones
Proven ability to manage intake, triage requests, and define scope and priorities with technical stakeholders
Experience tracking resource allocation across teams and proactively identifying capacity risks or gaps
Demonstrated ability to drive execution—organizing work, following through, and unblocking teams
Ability to engage deeply with technical systems, architecture, and dependencies without being hands-on coding
Experience in digital assets and financial markets, including experience delivering technology initiatives in retail finance environments
Prior experience as a software engineer or in a hands-on technical role using databricks is a plus
What We Offer:
Competitive base salary and discretionary bonus
Company-paid health and protective benefits for employees and their eligible dependents
Free virtual coaching and counseling sessions
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Canada, Mississauga, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Influencer and Content Creator Strategist (Contract)
Toronto, Canada, hybrid (preferred)
*Please note, this is a temporary position, expected to last 12 months. This role has a hybrid
schedule, with a minimum of one day per week on-site and additional in-office days as needed, needing the candidate to be within driving distance of the SIE office in Toronto. Will consider East Coast based remote candidates. We aim to provide flexibility while ensuring the support and collaboration essential to our team’s success. Applications from fully remote candidates will still be considered.
The Influencer and Content Creator Strategist will lead influencer initiatives in Canada—owning both high-impact paid creator partnerships and the ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing influencer strategies that support brand and campaign objectives. Your mission is to create cultural impact and measurable excitement around game and product launches by partnering with creators who authentically move the gaming community—then turning those partnerships into best-in-class content moments across platforms like YouTube, TikTok, Twitch, Instagram, Facebook, and X (Twitter). The individual will oversee strategic planning, day-to-day program management, global content alignment, local content development, and performance reporting and analysis.
The ideal candidate brings strong experience in influencer marketing and relationship management across both paid and earned programs. They possess excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. This person should also be comfortable stepping into an established program and ensuring continuity, operational efficiency, and sustained momentum throughout the duration of the contract.
The successful candidate will be a natural relationship builder with a proven track record of managing influencer and player relationships while supporting integrated marketing campaigns.
Responsibilities include:
I
nfluencers and Content Creation management
● Own the Canada creator/influencer strategy across the launch calendar, ensuring creator activity ladders to clear campaign objectives (awareness, excitement, cultural conversation, community engagement) and fits the realities of gaming communities
● Lead paid influencer partnerships end-to-end with agency support: creator sourcing and evaluation, outreach, negotiation, contracting, briefing, deliverable management, approvals, and post-campaign reporting.
● Develop creator campaign briefs that translate campaign strategy into creator-native storytelling (what to say, what to show, what to avoid), and ensure creators clearly understand product positioning and key beats.
● Partner with Social, PR/Comms, Local Campaign Managers and Global PlayStation teams to integrate creators into broader campaigns and community moments.
● Coordinate creator “capture plans” and access moments (e.g., content days, livestream plans, behind-the-scenes access, event activations) and provide on-site/on-set support when required to ensure optimal content capture and creator experience.
● Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.
● Run and grow the PlayStation creator and talent partnership program in Canada: recruiting and onboarding creators, tiering/relationship management, ongoing communications, community touchpoints, and program operating rhythms
● Identify, build, and maintain relationships with key influencers, content creators, and power users, evaluating the impact of these partnerships on an on-going basis.
● Develop and implement content creator tactics for key software and brand campaigns, collaborating closely with the Global Marketing Talent Partnerships team.
● Create and define an always-on engagement strategy.
● Ensure top-tier influencers are informed about upcoming feature and product launches, major content updates, and key announcements.
● Define and report performance measurement for creator work (reach, views/watch time, engagement quality, sentiment, share of conversation, community growth signals), and translate results into actionable recommendations for future launches.
● Establish metrics to grow and engage the content creator community; regularly analyze sentiment and performance data and adjust strategies accordingly.
● Own creator/influencer governance and operational hygiene: creator database management, documentation of learnings, and consistent sharing of best practices across teams.
● Manage budgets for creator partnership fees, in-kinds exchanges and productions in Canada, including forecasting, tracking, and post-mortems that connect spend to outcomes.
● Foster positive and supportive conversations with content creators around content opportunities, contests, and initiatives relevant to the player community.
● Distribute player surveys and collect feedback from core players on a regular basis.
● Build and maintain strong relationships with key community leaders to better understand community needs and insights.
● Protect PlayStation brand and community trust by setting clear creator standards: brand safety, inclusion, community conduct expectations, and Local Canadian disclosure compliance.
Administration:
● Manage budgets and timelines for influencer and content creator initiatives, working with agencies to identify and vet the right influencers and ensure content is delivered on schedule for local and global review as needed.
● Define and manage campaign budgets, thoroughly reviewing proposed spend prior to approval and ensuring all activities remain within agreed financial parameters.
● Oversee monthly budget forecasting and financial administration related to influencer and content creation programs.
● Monitor social sentiment and consumer reactions to announcements, capturing key insights, and sharing findings with partners across SIE territories and global teams.
● Deliver comprehensive post-launch evaluations summarizing performance, insights, results against key metrics, and actionable learnings.
Qualifications:
● Bachelor’s degree or equivalent
● 5+ years of experience in influencer marketing, partnerships, or creator programs, ideally working with consumer-facing brands or products.
● Proven creator/influencer experience with end-to-end ownership of paid partnerships (strategy → talent selection → negotiation/contracts → execution → reporting)
● Demonstrated ability to lead agency partners and talent-driven content productions (creative development, production planning, approvals, timelines, budgets)
● Exceptional briefing and storytelling ability: can translate a launch strategy into authentic creator-native content moments.
● Deep fluency in gaming culture and creator ecosystems, including how gamers discover, discuss, and adopt new games/products across social platforms.
● Strong creator judgment: ability to spot culturally relevant talent early, assess authenticity/fit, and anticipate community reaction
● Strong communication skills, including written, verbal, and interpersonal communication.
● Passion for gaming and community building.
● Deep understanding of the digital, social, and media landscape, with the ability to identify and interpret emerging digital trends.
● Proven ability to work independently, demonstrate creativity, strong attention to detail, and the ability to manage multiple projects simultaneously.
● Familiarity with major content creator platforms, including YouTube, Facebook, TikTok, Instagram, and Twitch.
● Experience developing and managing creator-led initiatives such as giveaways, contests, and community engagement programs.
● Understanding of mobile gaming, free-to-play models, or live-service operations is a strong plus.
● Strong project management skills with the ability to prioritize tasks and manage multiple initiatives effectively.
● Data-literate: comfortable defining success metrics, reading creator performance signals, and using insights to optimize strategy
● High integrity and compliance mindset, including understanding of disclosure requirements and brand safety expectations in Canada and globally
● English required; French Canadian language proficiency is a plus.
● Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Google Workspace, Slack, and AI tools (e.g., ChatGPT, Copilot).
This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team. This is a contract position expected to last 12 months.
As part of our recruitment process, we may use technology, including artificial intelligence, to support the review of applications and identify candidates whose experience aligns with the requirements of the role. All decisions are made by our hiring team, and these tools are used to support, not replace,
human judgment.
We value diverse experiences and do not require prior Canadian work experience for this role.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$83,000
—
$124,600 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ROLE OVERVIEW
You’ll be LangChain’s first Emerging Talent Recruiter, and you’ll build our intern and new grad program from scratch. Many of the best early-career engineers already build on LangChain and LangGraph. Your job is to hire them first and turn schools, student groups, and campus communities into a lasting pipeline for LangChain.
WHAT YOU’LL DO
- Stand up and scale intern and new grad hiring, starting with engineering.
- Build partnerships with universities, career centers, student groups, and hackathons.
- Own full-cycle recruiting for interns and new grads, grow into supporting full cycle recruiting for other technical teams
- Work with leaders to forecast hiring needs and tie each cohort to company priorities.
- Set up the processes, tools, and metrics we’ll use to track and improve the program.
- Support with talent brand and marketing initiatives.
WHAT YOU’LL NEED
- 4+ years of recruiting experience, including 2+ in university or early-career recruiting at a high-growth company.
- Experience building or scaling an intern or new grad program, with numbers to show for it.
- Strong relationships with universities and outside partners.
- Ability to work independently, run several hiring cycles at once, and make decisions with data.
- Clear communication, including explaining LangChain’s mission to early-career engineers.
NICE TO HAVE
- Experience recruiting engineering, product, or data talent.
- Time at an early-stage or venture-backed startup.
- Experience running campus events, hackathons, or technical programs.
WHAT WE OFFER
- A blank page. You’re our first hire in this role. You decide how we find, hire, and grow early-career talent.
- A product students already use. Many of the engineers you’ll recruit already build with LangChain and LangGraph, so you start with real credibility on campus.
- Room to grow. We’re about 400 people and still growing fast. As the program grows, your scope grows with it.
- A team that moves. We aim high, ship early, and say what we see. You’ll work with recruiters and hiring managers who move quickly and care about the details.
Compensation
- Annual salary range: $135,000- $190,000
- Competitive benefits & equity
- Flexible time off
- monthly stipends for technology and health
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - Europe Time Zones; Portugal; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We're looking for a Team Lead (Python) who’ll join SplitMetrics engineering team.
What you will do:
- Take full ownership of planning and delivering technical roadmap items.
- Lead the backend, full stack and QA engineers in the team, organize day-to-day work and ensure predictable delivery. Improve estimations accuracy and reduce delays.
- Plan work for the next quarter and contribute to high-level multi-quarter planning together with Director of Data & AI and Product Manager.
- Maintain and regularly review current technical risks registry. Manage risks early.
- Optimize data gathering processes, data pipelines, performance, and system reliability.
- Drive modernization of legacy services, architecture improvements and technical debt reduction.
- Collaborate with product managers, solution architects and other teams on priorities and alignment.
- Ensure proper documentation, visibility and knowledge sharing inside the team.
About you:
- 6+ years of Python experience including high-performance data systems, e.g. StarRocks.
- 2+ years in a role with technical leadership responsibilities (team leader, tech lead, etc.)
- Experience with planning, estimation and delivering complex projects, e.g. database migration.
- Deep familiarity with data lakehouse architectures.
- Experience with data gathering / data scraping.
- Strong understanding of performance optimization and scalability principles.
- Confident in owning decisions with business impact.
- Able to work under high delivery pressure and manage trade-offs.
- B1+ English level.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Berlin, Germany
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Infrastructure teams build the foundation that engineers at Wolt, Deliveroo, and DoorDash build on: the compute, cloud, and networking capabilities that enable Engineering teams to develop, deploy, and run services at global scale. The EU Compute team has a specific focus on provisioning, scaling, and the efficient operation of GPU infrastructure for AI and ML workloads. This is an emerging space with plenty of greenfield opportunities.
We're looking for a Staff Engineer to be a hands-on technical leader for this infrastructure work that crosses team and brand boundaries. You'll set direction for the platform, turn complex problems into deliverable plans, write and review production code, and help other engineers make sound decisions. It's an exciting time to join: we're building a global platform and the choices made now will shape how engineers across the company ship for years.
What you’ll be doing
You'll own some of the hardest infrastructure problems in the company and make the platform easier to operate and safer to build on. We’re determined to build great platform products and user experiences, and you’ll be pivotal in making this reality.
Day-to-day in this role you’ll:
Set technical direction for shared AWS and Kubernetes infrastructure, balancing reliability, security, developer experience, and cost.
Lead substantial initiatives from design through rollout and operation, coordinating dependencies and decisions across Wolt, Deliveroo and DoorDash, focusing on workloads targeting GPUs.
Evolve Kubernetes clusters, cloud networking, identity, and infrastructure provisioning to support growing and varied workloads.
Build reusable Terraform patterns and self-service tooling that help teams provision infrastructure safely and consistently.
Improve deployment and operational practices, including GitOps, observability, capacity planning, incident response and recovery.
Use production signals and developer feedback to find platform friction, choose where to invest and measure whether changes actually help.
Assist with supporting the platform, with deep focus on GPU infrastructure, as well as broad focus on compute in general.
Gracefully sunset legacy infrastructure and tooling, and create strategies to reduce toil.
Mentor engineers through design reviews, implementation and incidents, raising the quality of infrastructure work across teams.
Our humble expectations
Deep experience building and operating Kubernetes and AWS infrastructure in production. Familiarity with GPU workloads and orchestration is a plus.
Strong software engineering skills: you use Go, Python or a similar language to build maintainable tools and automation.
Experience with infrastructure as code (we use Terraform) and with designing systems that other engineering teams depend on.
A track record of leading complex technical work across teams, including architectural decisions, delivery, and operational follow-through. You have the breadth to collaborate and design across team and domain boundaries, and the depth to have hands-on impact.
Strong judgment on trade-offs in distributed systems, networking, security, reliability, and cloud cost.
Clear communication, and the ability to bring people together around a practical technical direction.
What we offer
Scope and influence.
Shape infrastructure used globally, while staying close to the engineering. Your work will help product teams ship services with greater ease and confidence.
Real problems at global scale.
Multi-cluster Kubernetes, AI / ML workloads, cloud networking, GitOps, and progressive delivery across a global company.
Autonomy and ownership.
Set direction and see it through from design to operation, with the backing of a global engineering organisation spanning Europe and the US.
Growth.
Room to expand your scope, whether through deeper technical leadership or broader cross-domain influence.
Great people.
Work with talented engineers and leaders in a diverse, international environment, mentoring and learning from others.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🐼 WHO WE ARE
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.
Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🤘 HOW WE DO IT ?
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
🚀 Your mission
Enterprise is our fastest growing market segment and represents a unique opportunity for Alan to become the health partner of millions of members by 2030.
Strengthening this segment is a high priority : we are doubling down to accelerate on the foundations set this year, increasing our reach, reinforcing our offer and positioning in order to support a growing number of larger companies in France.
As an Enterprise Sales & Strategy Associate, you will play a key role in helping us structure our approach to Very Large companies (> 3,000 employees). You will work closely with a team of 2 Senior Account Executives, 1 Business Developper and our Business Segment Lead, supporting them with closing deals and driving various growth-related projects.
You will be responsible for:
- Deal support: partnering with Account Executives on their deal strategy, account mapping, meeting preparation and pitch presentations in order to tailor our approach.
- Prospecting Support: Collaborating with Business Developers and Account Executives to build and deploy targeted prospecting strategies through account mapping, lead qualification, C-Level outreach, cold-calling and nurturing campaigns.
- Tender management and RFP (Request for Purchase) Library: orchestrating tender answers with a dedicated taskforce (ops, marketing, pre-sales, sales, top management), with ownership of specific sections and content to build. Ideal to shape project management skills!
- Networking & Brand Awareness: identifying events to participate to and personas to meet for our Founders and Senior Execs to make Alan more visible among decision-makers
- Process Scaling: auditing existing sales processes (CRM, minutes of meeting automation, meeting prep framework….), identifying and implementing improvement areas
- Go to Market Strategy: along with the crew lead or the Business Segment Lead, opportunity to dig deeper into a topic to crack (Unions market in France, brokers market…)
⭐ IS IT YOU WE’RE LOOKING FOR?
You would be a great fit at Alan if most of this sounds like you:
- Are fully fluent in French & English (written and spoken)
- Are analytical and think strategically : selling to very large accounts asks for the ability to map organizations to find the best interlocutor and have a clear picture of our positioning on the health insurance market
- Have a strong business sense: bringing a disruptive vision on a conventional market such as health insurance is hard. It requires the ability to convince high level stakeholders and be able to outline our product's impact at a strategic level.
- Are self-organized and autonomous: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.
- Communicate effectively: given the number of internal stakeholders with whom Very Large Sales interact on a daily basis, the ability to communicate with clarity is essential.
- Display a growth mindset: you know how to ask for and receive feedback in order to grow and take the best of this experience to set you up for success in your early professional life.
- Excel at teamwork: given the strategic implications of our Very Large business segment, volume and timeline of work, you have the ability to lead transversal initiatives towards a particular objective.
- Show versatility: given the scope of work, you should be able to jump from one topic to another
- Have a strong product and “Tech” sense: Alan is an innovative company offering the most high-end healthcare software on the market. In order to thrive in selling it, you need to enjoy deep diving in the technical dimension of the software industry.
Level considered for this position is between A0 and A2.
We're looking for someone to start in January 2027, ideally for a 6-month internship.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Flexible office. Amazing office space at our HQ quai de Valmy
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
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India; You are comfortable operating across time zones and functions, partnering with engineering, product, and business stakeholders to drive high-quality delivery—ideally within financial services or retail-facing platforms; Drive structured execution across time zones, partnering closely with tech leads to maintain consistent delivery rhythms; Strong track record of leading complex, cross-functional initiatives across multiple engineering teams and time zones
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ОфисSan Francisco, CA
УдалённоleadLocation: Remote - Europe Time Zones; Portugal; Ukraine; Spain