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Location: Taiwan Workplace: remote OVERVIEW  We are seeking a Content Reviewer to evaluate and refine AI-generated summaries for locations on a maps product. These summaries are automatically generated for places such as restaurants, parks, and landmarks and require localization and adjustments to ensure accuracy, cultural relevance, and naturalness. As a Reviewer, you will leverage your expertise in writing structure, content, tone, and perspective to ensure summaries are consistent, coherent, and aligned with the required guidelines. You will also conduct research to verify information and refine content for clarity and readability. This freelance role offers flexibility, with task volumes varying based on project needs. If you have a strong language background and enjoy creating culturally accurate content, we’d love to have you on board as a language expert! Project Details Schedule: Flexible workload without a fixed work commitment This is a freelance opportunity; the workload is based on project needs. Employment Type: Freelance/Independent Contract Location: Remote Language: Traditional Chinese (Taiwan) Pay Rate: $24/hour MAIN DUTIES Review guidelines and training content to ensure adherence to the required structure, tone, and style specific to the Traditional Chinese (Taiwan) locale. Occasionally provide feedback or rephrase text to better match the terms, expressions, and cultural nuances of your locale. Edit and adjust AI-generated summaries to enhance clarity, readability, and effectiveness in capturing key points and overall sentiment. Ensure consistency across all summaries while following the provided content guidelines. QUALIFICATIONS AND SKILLS Traditional Chinese (Taiwan) proficiency (C1 or higher) in reading, writing, and comprehension, ensuring effective communication Minimum of 4 years of professional experience in a related field. Advanced writing skills and ability to synthesize and summarize complex information. University degree in a relevant subject matter specialty (e.g., Computer Science, Data Science, AI, Linguistics). Proficiency in applying complex rules related to writing structure, content, and perspective. Competence in researching, validating, and editing content for accuracy and reliability. Knowledge of safety protocols and considerations in AI data delivery. When you join Welocalize, you have the opportunity to bring your career to the next level: ... receive a steady volume of work and long-term partnership {where this applies}  ... professional development: work on exciting projects that will empower you to keep learning and growing ... work with multicultural, international teams with a great variety of documents and content types   ... 24-hour 6-day-a-week support from our Community team. If this opportunity sounds appealing to you, apply below.  As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

Location: Tri State Area Workplace: hybrid The Demand Generation & Acquisition Specialist is responsible for developing, executing, and measuring all lead generation campaigns to drive qualified leads into the sales pipeline. A strong digital presence is integral in building the net2phone brand, nurturing target audiences, showcasing thought leadership, and building brand loyalty with clients and prospective clients, and as such, the demand generation and acquisition specialist will work with the product, marketing and sales teams to build compelling campaigns that drive results. This role is involved in every step of the customer engagement cycle from ideation to implementation and analysis. The Demand Generation and Acquisition Specialist is expected to research, monitor, analyze, test, and continually refine all components of campaign lifecycles in order to optimize lead generation and overall brand presence. Responsibilities: Build, manage and develop campaigns that drive interest in net2phone services. Analyze and report results and make recommendations to continually improve metrics including click-through-rates, cost per lead, lead score, MQL, and close rates, present recommendations to the management team in a clear, logical, and compelling fashion. Identify new strategies to ensure that the most effective platforms and media are incorporated into campaigns. Manage multiple campaigns simultaneously and make adjustments as needed to optimize results. Perform A/B testing with regularity. Maintain knowledge of digital marketing best practices. Maintain knowledge of net2phone’s offerings, direct and indirect selling strategies, partner program and offerings, industry/product solutions, customer applications, competitive product differences, and competitor marketing strategies. Utilize Salesforce to create, monitor, and track report EDUCATION/ CERTIFICATION/ # OF YEARS EXPERIENCE REQUIRED/ REQUIRED SKILLS: Bachelor’s Degree in marketing or related field 5+ years of experience and proven results in developing effective digital marketing and demand/lead-gen campaigns Highly accountable with the ability to handle multiple projects, manage competing priorities and workflows Experience with marketing automation tools; HubSpot strongly preferred. Exceptional written and communication skills Strong analytical and research skills Independent worker capable of managing multiple projects in parallel Ability to work in a fast-paced environment Marketing analytics and SEO experience Net2phone is a global provider of unified communications-as-a-service (UCaaS) solutions for businesses, leveraging its parent company IDT's global network. It offers a cloud-based PBX system with features like video conferencing, call recording, mobile apps, and analytics to help businesses with their communications. The service is available through multiple plans and is accessible via web, mobile, and desktop applications.

Location: India We are offering a driven and innovative individual an opportunity to become part of our company (Safegraph) as a SEO Specialist. We are looking to add new people to our ever-growing team and are seeking to find people to grow along with us! Do you think outside the box? Are you driven? Do you wake up daily desiring to win? Do you want to create a strong marketing program and brand image? Well, if so, we encourage you to apply with us as this is a place where we will help you to thrive in our growing enterprise. We Are Looking For Someone Who Can: Create marketing strategies with a focus on lead generation. Take ownership in developing and executing SEO campaigns. Manage and keep fresh content on our website. Analyze website conversation rates and the effectiveness of promotions. Utilize Google ads to drive a variety of online marketing campaigns Work with the product development team to estimate product demand. Requirements The Ideal Candidate Has: Experience of planning successful product launches and events. Has between 5 to 8 years of experience. Previous experience in running successful SEO campaigns. Knowledge of market-related business practices, including content development, market research and budgeting. Has some technical knowledge of Wordpress, Google Suite and the Adobe Creative Suite. Previous experience with SEO programs (Google Analytics) An outgoing personality and enjoys working with a dynamic team. What We Offer: A fully remote environment: Flexibility to work from anywhere. A great environment is everything: The opportunity to work with a successful, dynamic and ever-growing organization. We care about your growth: Work with a team that cares about your personal and professional development.

Location: Madrid Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Costa Rica; El Salvador; Uruguay; Peru; Ecuador About Our Client Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics. The Role We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology. Key Responsibilities ·         Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites. ·         Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows. ·         Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused. ·         Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards. ·         Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements. ·         Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup. ·         Configure and test conversion tracking and analytics integrations. ·         Maintain consistent branding, formatting, and responsiveness across all pages. ·         Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements. ·         Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively. Requirements ·         3–5 years of hands-on experience in WordPress development and UX design. ·         Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code. ·         Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce. ·         Familiar with Elementor, Oxygen, or similar page builders. ·         Knowledge of GA4, GTM, Search Console, and event-based tracking. ·         Skilled in optimizing Core Web Vitals, structured data, and site performance. ·         Familiar with CDN management, caching, DNS, and SSL. ·         Proactive problem-solver who works independently and documents processes clearly. ·         Excellent communication skills and collaboration mindset. ·         (Bonus) Experience with n8n, Zapier, or other automation platforms. ·         (Bonus) Background in automotive, logistics, or B2B industries. Tools You’ll Use WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation ·         Full-time remote position with flexible working hours. ·         Opportunity to build and optimize the digital foundation of a growing brand. ·         A collaborative environment focused on innovation, UX, and automation. ·         Room for growth into senior technical or marketing strategy roles. How to Apply To apply, please include examples of live websites or projects showcasing your development and UX work.

Location: Mexico About Our Client Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics. The Role We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology. Key Responsibilities ·         Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites. ·         Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows. ·         Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused. ·         Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards. ·         Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements. ·         Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup. ·         Configure and test conversion tracking and analytics integrations. ·         Maintain consistent branding, formatting, and responsiveness across all pages. ·         Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements. ·         Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively. Requirements ·         3–5 years of hands-on experience in WordPress development and UX design. ·         Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code. ·         Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce. ·         Familiar with Elementor, Oxygen, or similar page builders. ·         Knowledge of GA4, GTM, Search Console, and event-based tracking. ·         Skilled in optimizing Core Web Vitals, structured data, and site performance. ·         Familiar with CDN management, caching, DNS, and SSL. ·         Proactive problem-solver who works independently and documents processes clearly. ·         Excellent communication skills and collaboration mindset. ·         (Bonus) Experience with n8n, Zapier, or other automation platforms. ·         (Bonus) Background in automotive, logistics, or B2B industries. Tools You’ll Use WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation ·         Full-time remote position with flexible working hours. ·         Opportunity to build and optimize the digital foundation of a growing brand. ·         A collaborative environment focused on innovation, UX, and automation. ·         Room for growth into senior technical or marketing strategy roles. How to Apply To apply, please include examples of live websites or projects showcasing your development and UX work.

Location: Colombia About Our Client Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics. The Role We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology. Key Responsibilities ·         Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites. ·         Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows. ·         Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused. ·         Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards. ·         Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements. ·         Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup. ·         Configure and test conversion tracking and analytics integrations. ·         Maintain consistent branding, formatting, and responsiveness across all pages. ·         Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements. ·         Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively. Requirements ·         3–5 years of hands-on experience in WordPress development and UX design. ·         Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code. ·         Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce. ·         Familiar with Elementor, Oxygen, or similar page builders. ·         Knowledge of GA4, GTM, Search Console, and event-based tracking. ·         Skilled in optimizing Core Web Vitals, structured data, and site performance. ·         Familiar with CDN management, caching, DNS, and SSL. ·         Proactive problem-solver who works independently and documents processes clearly. ·         Excellent communication skills and collaboration mindset. ·         (Bonus) Experience with n8n, Zapier, or other automation platforms. ·         (Bonus) Background in automotive, logistics, or B2B industries. Tools You’ll Use WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation ·         Full-time remote position with flexible working hours. ·         Opportunity to build and optimize the digital foundation of a growing brand. ·         A collaborative environment focused on innovation, UX, and automation. ·         Room for growth into senior technical or marketing strategy roles. How to Apply To apply, please include examples of live websites or projects showcasing your development and UX work.

Location: Brazil About Our Client Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics. The Role We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology. Key Responsibilities ·         Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites. ·         Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows. ·         Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused. ·         Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards. ·         Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements. ·         Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup. ·         Configure and test conversion tracking and analytics integrations. ·         Maintain consistent branding, formatting, and responsiveness across all pages. ·         Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements. ·         Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively. Requirements ·         3–5 years of hands-on experience in WordPress development and UX design. ·         Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code. ·         Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce. ·         Familiar with Elementor, Oxygen, or similar page builders. ·         Knowledge of GA4, GTM, Search Console, and event-based tracking. ·         Skilled in optimizing Core Web Vitals, structured data, and site performance. ·         Familiar with CDN management, caching, DNS, and SSL. ·         Proactive problem-solver who works independently and documents processes clearly. ·         Excellent communication skills and collaboration mindset. ·         (Bonus) Experience with n8n, Zapier, or other automation platforms. ·         (Bonus) Background in automotive, logistics, or B2B industries. Tools You’ll Use WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation ·         Full-time remote position with flexible working hours. ·         Opportunity to build and optimize the digital foundation of a growing brand. ·         A collaborative environment focused on innovation, UX, and automation. ·         Room for growth into senior technical or marketing strategy roles. How to Apply To apply, please include examples of live websites or projects showcasing your development and UX work.

Location: Argentina About Our Client Our Client is a fast-growing vehicle shipping and logistics company redefining how people move vehicles across North America. Their digital ecosystem includes high-converting landing pages, advanced tracking systems, and SEO-driven content. We’re looking for people who combine technical precision with creative execution to help us build the future of vehicle logistics. The Role We’re looking for a WordPress Developer with a strong UX focus who can design, build, and optimize websites and landing pages that convert. You’ll manage site performance, implement automations, and ensure every experience is seamless, responsive, and visually aligned with our brand. This is a hands-on role that blends web development, UX, and marketing technology. Key Responsibilities ·         Develop, maintain, and optimize WordPress websites including custom themes, landing pages, and campaign microsites. ·         Build and integrate automation systems such as booking forms, CRMs, APIs, and lead capture workflows. ·         Apply UX principles to ensure designs are intuitive, accessible, and conversion-focused. ·         Ensure all pages meet Core Web Vitals, mobile-first design, and accessibility standards. ·         Implement and troubleshoot HTML, CSS, JavaScript, and PHP elements. ·         Manage GA4, Google Tag Manager, and Search Console for accurate tracking and event setup. ·         Configure and test conversion tracking and analytics integrations. ·         Maintain consistent branding, formatting, and responsiveness across all pages. ·         Execute technical tasks such as redirects, schema markup, site migrations, and caching improvements. ·         Collaborate with marketing and design teams to bring new campaigns to life quickly and effectively. Requirements ·         3–5 years of hands-on experience in WordPress development and UX design. ·         Expert in HTML, CSS, JavaScript, and PHP with the ability to build and troubleshoot custom code. ·         Experience developing custom themes and integrating third-party tools or CRMs like HubSpot or Salesforce. ·         Familiar with Elementor, Oxygen, or similar page builders. ·         Knowledge of GA4, GTM, Search Console, and event-based tracking. ·         Skilled in optimizing Core Web Vitals, structured data, and site performance. ·         Familiar with CDN management, caching, DNS, and SSL. ·         Proactive problem-solver who works independently and documents processes clearly. ·         Excellent communication skills and collaboration mindset. ·         (Bonus) Experience with n8n, Zapier, or other automation platforms. ·         (Bonus) Background in automotive, logistics, or B2B industries. Tools You’ll Use WordPress | GA4 | Google Tag Manager | Google Search Console | HubSpot | SEMrush | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation ·         Full-time remote position with flexible working hours. ·         Opportunity to build and optimize the digital foundation of a growing brand. ·         A collaborative environment focused on innovation, UX, and automation. ·         Room for growth into senior technical or marketing strategy roles. How to Apply To apply, please include examples of live websites or projects showcasing your development and UX work.

Location: Uruguay; Costa Rica; El Salvador; Peru; Ecuador About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Mexico About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Colombia About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Brazil About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: Argentina About our Client Our client is a fast-growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You’ll join a team that values creativity, strategy, and measurable results. The Role We’re looking for a skilled SEO Specialist who combines technical expertise with content strategy to improve our website’s visibility and performance. You’ll handle everything from technical audits and keyword research to on-page optimization and analytics tracking, ensuring our content consistently ranks and converts. Key Responsibilities ·         Conduct complete technical SEO audits to identify and resolve crawl, indexation, and performance issues. ·         Fix technical issues such as 404s, redirects, duplicate tags, canonical errors, and broken links. ·         Manage and optimize sitemaps, robots.txt, metadata, and structured data. ·         Research, plan, and execute keyword strategies aligned with marketing goals. ·         Collaborate with writers to optimize new and existing content for rankings and engagement. ·         Monitor site health, Core Web Vitals, and page speed improvements. ·         Manage GA4, Google Tag Manager, and Search Console to ensure accurate SEO data tracking. ·         Prepare periodic SEO reports with insights, trends, and actionable recommendations. ·         Support backlink cleanup, internal linking improvements, and ongoing content SEO updates. ·         Work closely with the WordPress Developer to implement SEO best practices across all new pages and campaigns. Requirements ·         3–5 years of experience in SEO strategy and technical implementation. ·         Proven ability to fix complex SEO and performance issues. ·         Strong understanding of on-page, off-page, and technical SEO. ·         Skilled in tools such as SEMrush, Ahrefs, Screaming Frog, GA4, GTM, and GSC. ·         Experience tracking performance through dashboards and reports. ·         Familiarity with schema markup, site structure, and keyword optimization. ·         Excellent analytical and communication skills with attention to detail. ·         Strong collaboration skills and ability to work cross-functionally. ·         (Bonus) Experience with HubSpot, WordPress, or other CMS platforms. Tools You’ll Use SEMrush | Ahrefs | Screaming Frog | GA4 | Google Tag Manager | Google Search Console | ClickUp | Google Drive | OneDrive | Slack Benefits ·         Competitive compensation. ·         Full-time remote position with flexible working hours. ·         Opportunity to own SEO strategy and performance for a growing brand. ·         A collaborative team environment where your work directly impacts growth. How to Apply To apply, please include examples of previous SEO projects or case studies showing measurable results

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra’s AI-driven infrastructure. You’ll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth. - Own Sierra’s observability stack—monitoring, alerting, logging, and tracing—to give engineers clear visibility into system health and performance. - Partner with product and platform engineers to design systems that are reliable and scalable from day one—not as an afterthought. - Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling. - Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation. - Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time. - Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org. WHAT YOU'LL BRING - 5+ years of hands-on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud-based systems. - Experience designing for availability, scalability, and reliability at both infrastructure and application layers. - Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture). - Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar). - Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns. - Comfortable working in fast-moving environments and collaborating across product, ML, and core engineering teams. - Degree in Computer Science or a related field, or equivalent professional experience. EVEN BETTER... - Experience with LLM infrastructure — optimizing inference performance, managing fine-tuned models, or large-scale model deployment. - Past experience in an early-stage startup environment, especially defining SRE culture and tooling from scratch. - Familiarity with incident management automation or self-healing infrastructure patterns. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.