Location: Baku
Workplace: hybrid
ABOUT YOU
We are looking for a Site Reliability Engineer who is pragmatic, product-minded, and equally comfortable writing code and running production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the application-level infrastructure and reliability of a high-traffic commerce domain end to end - from deploy pipelines and Kubernetes manifests to SLOs, capacity planning, and production readiness.
Strong Kubernetes, observability, and software engineering skills are essential, along with experience in operating production services in a cloud environment (GCP/GKE or comparable) and partnering closely with product development teams. The ability to hold a dual perspective - understanding both how developers ship features and what infrastructure needs to stay reliable - and to bring the reliability lens into design decisions early will be key to your success in this role.
If you're passionate about making complex distributed systems boringly reliable and love building the commerce and monetization backbone that lets game developers around the world get paid, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own the application-level infrastructure: Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service-level networking and integrations
Own the domain's observability: design and implement SLOs/SLIs, monitors, alerts, and dashboards for critical services on Datadog and OpenTelemetry-based tooling
Help to set up and evolve CI/CD pipelines for domain services (GitLab CI, GitHub Actions), including deploy and rollback automation
Perform capacity planning and performance tuning ahead of expected load - product launches, sales events, and regional rollouts - including load testing and performance regression investigation
Run Production Readiness Reviews for new services and major changes; define and enforce what "production-ready" means for the domain
Support domain incident response: assist with deep investigation of complex incidents, contribute to post-mortems, drive follow-up reliability improvements, and maintain runbooks
Build domain-specific automation that reduces operational toil: runbook automation, deploy helpers, recurring operational scripts
Maintain and drive a forward-looking reliability roadmap for the domain together with product engineering leads
Participate in product team planning, refinements, and architecture reviews, bringing the reliability perspective before design decisions become expensive to change
Co-author company-wide SLO/SLI, capacity, and operational standards together with the broader SRE team; contribute improvements directly to shared SRE-operated subsystems
Participate in the SRE duty rotation, supporting developers across the company
Qualifications & Skills
3+ years of proven SRE, DevOps, or platform engineering experience: on-call or incident response duty, SLO/monitoring ownership, deploy pipeline and infrastructure work for production services
Software development background: you have built and shipped backend services, not only operated them - comfortable reading application code during an investigation and writing production-quality automation in at least one language (e.g., Go, PHP)
Hands-on Kubernetes experience: Helm, manifests, deploy strategies, debugging application-level performance and networking issues (GKE or another managed Kubernetes)
Solid observability practice: building monitors, dashboards, and SLOs/SLIs on a modern platform (Datadog preferred; Prometheus/Grafana experience also relevant), familiarity with OpenTelemetry
Infrastructure as Code exposure (Terraform/Terragrunt) for collaboration with platform teams
GCP experience (IAM, networking, managed services)
Experience building and maintaining CI/CD pipelines (GitLab CI and/or GitHub Actions)
Programming/scripting proficiency sufficient to build automation and tooling (e.g., Python, Go, or Bash)
Practical experience with incident response, post-mortems, and driving reliability improvements from incidents
Strong collaboration and communication skills — this role works embedded with product development teams daily
Experience in payments, fintech, e-commerce, or gaming — high-traffic transactional systems
Nice to Have:
Kubernetes certifications
Google Cloud Platform certifications
HashiCorp certifications
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Site Reliability Engineer position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Handling infrastructure that processes sensitive financial transactions
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
ОБЗОР КОМПАНИИ И ПРОДУКТА
Компания развивает собственную инфраструктуру для работы с цифровыми активами и фиатными платежами. В продукт входят OTC-платформа, веб-кабинет и мобильное приложение.
ТРЕБОВАНИЯ К КАНДИДАТУ
• 5+ лет опыта в продакт-менеджменте в FinTech, Crypto, Trading или Payments;
• Опыт запуска продуктов в регулируемой среде и понимание compliance-требований;
• Практический опыт использования AI-инструментов в работе;
• Опыт в TradFi и понимание OTC, custody или инфраструктуры цифровых активов;
• Внимание к деталям, данным, нестандартным сценариям и сложным продуктовым кейсам;
• Грамотный устный и письменный русский, английский язык от В2.
УСЛОВИЯ
• Удаленный формат работы с возможностью последующей релокации в ОАЭ;
• Небольшая senior-команда, высокая степень самостоятельности и минимум бюрократии;
• Возможность участвовать в создании регулируемой криптоинфраструктуры для международного рынка.
УдалённоseniorУдаленный формат работы с возможностью последующей релокации в ОАЭ
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Support the implementation, maintenance and operation of Bybit's third-party risk management framework
Oversee and monitor third-party services and vendors in accordance with regulatory requirements across Bybit EU's regulated entities in Austria
Ensure agreements, SLAs, KPIs and other metrics are in place to manage third parties against regulatory requirements
Review and analyse documentation, prepare reports, develop Management Information, and handle regulatory notifications
Support assessment of new third-party services
Continuously develop the third-party risk management framework including documentation, assessments, systems and tools
Provide first and second line review and challenge of third parties, helping implement SLAs, KRIs and other monitoring mechanisms
Maintain and update the third-party portfolio and registers in alignment with regulatory requirements (e.g. DORA)
Ensure adherence to the full Third-Party Risk lifecycle — from identification and assessment through to monitoring and exit planning
Support training for business partners on TPRM framework, policies, standards and processes
Interact with internal stakeholders (Legal, Compliance, Data Protection, Technology) and external providers and the Austrian regulator
Requirements
Solid understanding of Third-Party Risk Management, with specific knowledge of DORA, EBA Outsourcing guidelines, and the Austrian banking act
Hands-on experience operating third-party risk frameworks
Experience managing third parties across the full lifecycle, including SLA development
At least 3-5 year work experience in financial services with deep knowledge in banking regulation (first experience with DORA) and procurement/outsourcing area
Fluent in German and English
Strong stakeholder management and communication skills, with the ability to build credibility across internal and external audiences
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Задачи:
— Разрабатывать и развивать продукт на TypeScript / React / Next.js;
— Работать как с frontend, так и с серверной частью;
— Разрабатывать интерфейсы с большим количеством real-time данных: цены, позиции, заявки и другие постоянно обновляющиеся данные;
— Работать с WebSockets: корректно обрабатывать обрывы соединения и переподключения;
— Проектировать структуру данных и работать с PostgreSQL;
— Интегрировать blockchain, кошельки и внешние сервисы;
— Работать с финансовой логикой продукта, обеспечивать корректность операций и консистентность данных;
— Разрабатывать полноценный mobile web-интерфейс;
— Подключать и поддерживать внешние API и сервисы;
— Использовать Claude Code как часть ежедневного development workflow.
Требования:
— 5+ лет коммерческой разработки (hands-on опыт написания кода, а не только управление командой);
— Уверенный TypeScript как на frontend, так и на backend;
— Сильный опыт работы с React и Next.js: App Router, Server Components, SSR;
— Опыт работы с PostgreSQL: самостоятельное проектирование таблиц, связей и написание запросов;
— Опыт запуска минимум нескольких продуктов или крупных частей продукта до реальных пользователей и ответственность за них end-to-end;
— Опыт в fintech, crypto, trading, payments, wallets или других системах, где проходят реальные финансовые операции;
— Понимание особенностей финансовых систем: защита от повторного выполнения операций, корректная обработка ошибок и невозможность просто «откатить» часть blockchain-транзакций;
— Опыт работы с WebSockets / streaming / real-time data;
— Опыт разработки приложений с большим потоком постоянно обновляющихся данных и понимание производительности интерфейса;
— Понимание управления состоянием и кешированием данных на клиенте: React Query или аналоги;
— Опыт blockchain-интеграций: кошельки, подпись операций, чтение данных on-chain;
— Опыт работы с viem или ethers;
— Опыт создания touch-интерфейсов, понимание особенностей mobile Safari, клавиатуры, safe areas;
— Умение самостоятельно работать с большим количеством внешних интеграций и разбираться с неполной документацией;
— Уверенное использование Claude Code в реальной разработке (работа с базой, реализация, рефакторинг, поиск ошибок, Git).
Будет плюсом:
— Опыт разработки prediction markets (Polymarket, Kalshi или аналоги);
— Опыт работы с торговыми системами и order book / биржевым стаканом;
— Понимание market и limit orders, partial fills, slippage;
— Опыт работы с embedded wallets: Magic, Privy, Web3Auth, Para;
— Опыт с relayers, meta-transactions, gas sponsorship;
— Знание ERC-4337 / Account Abstraction;
— Опыт сверки данных собственной базы с blockchain;
— Опыт работы с cross-chain bridges;
— Опыт с Polygon;
— Опыт с Supabase.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Based in our Mauritius office, you will be part of a team responsible for performing in-depth analysis of enterprise merchant payout applications and managing their submission to the Card Schemes. This is an incredible opportunity to kickstart your career in financial services and payments, specializing in core areas such as AML, Due Diligence, and Card Scheme regulations.
This position offers unique exposure to our core business areas, requiring close collaboration with key internal stakeholders, including Sales, Compliance, Underwriting, Product teams, and Senior Management.
How you’ll make an impact
- Conduct detailed risk assessments on regulatory and Card Scheme compliance related to the Pay to Card product (Visa Direct and Mastercard).
- Prepare diverse application types, including Pay to Bank, Pay to Card, and Account Funding Transaction requests.
- Coordinate cross-functionally with the Commercial team and other internal partners to collect all required documentation and information.
- Manage the scheme submission lifecycle, submitting applications to the Card Schemes and maintaining a vigilant follow-up process.
- Ensure data integrity and transparency by consistently tracking application statuses and maintaining internal trackers with real-time updates.
- Execute merchant change requests related to Pay to Card/Pay to Bank, working with the Commercial team and external partners.
- Fulfill mandatory compliance reporting, performing all required registration and reporting activities to the Card Schemes.
What we’re looking for
- 1-2 years of experience in a compliance, underwriting, or support role, preferably within the financial services or payments industry.
- Highly analytical with words and text rather than numbers; you enjoy meticulously analyzing documentation, guidelines, and complex rules in a manner similar to how a legal professional reviews laws and court cases.
- Possess a steady, focused ambition with a clear drive to build a career in fintech or payments. You are motivated to find fulfillment in your daily responsibilities while remaining eager to grow.
- A strong commitment to continuous improvement—striving to be Better Everyday in your execution, which naturally empowers you to step up and Be the Owner of your work and its outcomes.
- Good IT skills, especially in Google Suite and AI tools.
- Be confident in building effective working relationships and working as part of a team.
- Excellent writing and verbal communication skills, capable of building and maintaining effective relationships with both internal and external stakeholders.
- Ability to work efficiently under pressure, and deliver results against a tight deadline.
- Fluency in written and spoken English is essential.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Amman, Jordan
The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.
Responsibilities
Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.
Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.
Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.
Prepare aging reports and escalate collection risks when necessary.
Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.
Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.
Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.
Establish collection action plans for overdue accounts.
Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.
Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.
Requirements
Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.
1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.
Experience in the software, technology, or fintech industry is preferred.
Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment.
Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.
Experience with commercial contracts, documentation, bank guarantees, and performance bonds.
Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.
Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.
Strong communication, interpersonal, negotiation, and follow-up abilities.
High attention to detail and accuracy, combined with strong analytical and reporting skills.
Customer-focused with strong problem-solving capabilities.
Proficiency in written and verbal communication in the Arabic and English language.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features. The team is trusted to respond when production services need support, including through rotational on-call, incident response and urgent operational escalations. You will be empowered to define and lead technical initiatives, helping identify and proactively drive improvements in process, technology and production operations supporting millions of users.
This Staff individual contributor role carries broad technical ownership: a recognized expert and hands-on system architect whose decisions shape reliable production services across multiple partner teams. The ideal candidate brings deep full-stack engineering and production experience, strong automation instincts, cloud/container operations expertise, incident leadership, and curiosity for using AI-assisted workflows to improve operational quality, release confidence and delivery speed.
Responsibilities:
Lead application operations and production support for internal and public-facing services in AWS and container environments, with focus on availability, resiliency, scalability, performance and security.
Define and evolve production operations architecture, readiness standards and reusable patterns for services/features, including automation, monitoring, runbooks, rollback plans and operational acceptance criteria.
Architect and scale tools, scripts and automation frameworks across API/service telemetry, release validation and operational readiness to reduce toil and improve incident response.
Establish CI/CD operational gates, production validation practices and governance mechanisms that improve release confidence, scalability and engineering velocity.
Advance observability, event correlation and operational metrics using service health signals, automation health, release risk indicators, dashboards and alerts that reduce MTTD and MTTR.
Partner with SRE, data services, CI/CD, service engineering, platform hosting, product and business teams to shift reliability left and improve shared ownership of production quality.
Lead performance, capacity, infrastructure modernization and cost optimization for services using AWS, Kubernetes, EKS/UKS, autoscaling and related cloud patterns.
Use AI-assisted and agentic tools, such as Codex, Claude, Cursor or similar, to accelerate development, operational automation and production-signal analysis.
Provide rotational on-call support and improve incident workflows using Slack, JIRA, ServiceNow, BigPanda and related escalation systems; lead RCA and systemic fixes for recurring production issues.
Key Qualifications:
Staff-level hands-on engineer equally comfortable with software development, systems engineering, production operations and service architecture.
System Architect and full-stack engineer who connects customer experience, application behavior, APIs, data flows, infrastructure and operational controls into resilient designs.
Proven ability to define operational standards, quality gates, reusable frameworks and governance practices across teams.
Independent technical leader who influences cross-functional partners, mentors engineers and drives adoption of scalable practices.
Strong systems-thinking and troubleshooting depth across runtime, cloud, Kubernetes/EKS/UKS, network, observability, release and incident layers.
Required Skills:
Distributed service architecture and operations, Unix/Linux systems internals, networking, TCP/IP, HTTP/HTTPS, DNS, load balancing and API troubleshooting.
AWS service operations, including ALB, Route 53, API Gateway, Lambda, RDS, DynamoDB, ElastiCache and Java/API services.
Containers and orchestration, including Docker, Kubernetes, EKS/UKS and Fargate.
Automation and software development in Python, Go or Java; source control and configuration management using GitHub/Git, Ansible, Chef or similar.
Infrastructure as Code and CI/CD using Terraform, CloudFormation, Jenkins, Spinnaker or comparable tooling.
Observability, incident management and collaboration tooling such as Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA and ServiceNow.
Strong communication skills with the ability to adjust messaging by audience, translate complex technical issues for cross-functional business partners, and articulate both technical detail and customer/business impact.
Data reporting, analytics or operational data platforms such as SQL, MySQL, Oracle, Snowflake or big data systems.
AI-assisted development or agentic engineering workflow experience using tools such as Codex, Claude, Cursor or similar.
Experience:
BS degree or equivalent in Computer Science, Software Engineering or related technical area.
10+ years operating and supporting services in production environments at scale.
5+ years AWS Cloud experience deploying, tuning and operating Java/API services.
Hands-on incident management experience, including on-call, incident coordination, stakeholder communications, RCA and corrective-action tracking.
Payment processing, commerce, entitlement, wallet, fraud or financial systems experience is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$199,400
—
$299,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: South Metro Animal Emergency Care - Apple Valley, Minnesota
This is a full-time night position. Candidates must be available to work night shifts.
POSITION SUMMARY:
The Customer Service Representative (CSR) actively recruits new clients
and promotes hospital services. Schedules client visits and drives the flow of clients and pets
through the hospital to aid the productivity of the veterinary medical team. Ensures good
communication with the clients, and coordinates the care of the pets, influencing clients to return
and refer their friends and families.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
and Fun
• Maintain knowledge of the services the hospital provides and utilizes the information to
promote the hospital’s services and products to existing and prospective customers
• Welcome clients and pets, ensuring that they are comfortable in the hospital, and
educating the clients about preventative care and pet health needs
• Assist incoming clients. Document and enter the pet’s history, requested services, and
other pertinent information within the practice management software
• Direct the flow of clients and pets to ensure superior client care and maximum productivity
of the veterinary medical team
• Answer basic questions from clients on the phone and in person, act as an initial triage to
determine patient’s service needs. Refer the patient to the appropriate veterinary staff as
needed
• Schedule client appointments and follow-up exams. Work with Veterinarian(s) and
veterinary staff as needed to ensure optimal scheduling
• Assist outgoing clients by providing all necessary instructions, information, and invoices
• Dispense prescription items per the Veterinarian's instructions and sells retail products
• Responsible for cash management including accepting payments for products and
services provided. Perform daily reconciliation of the cash drawer
• Respond to customer complaints in a professional, courteous manner and act satisfactorily
to resolve the problem
• Support a practice environment that promotes collaboration and teamwork to ensure the
delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of
care
• Perform other duties and projects as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
:
• High School Diploma or GED required
Professional Licenses/Certifications: None
Experience:
• 1+ years experience in retail sales or customer service preferred
• Experience in a medical facility desired
Knowledge, Skills and Ability:
• Ability to provide effective customer service principles
• Basic knowledge of medical terminology
• Basic proficiency with a variety of computer programs including Microsoft Office Suite
• Basic written, verbal, and active listening communication skills
• Strong customer relations and interpersonal skills
• Exercises tact and diplomacy in dealing with sensitive issues and situations
• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Strong organizational and time management skills
• Effectively and quickly responds to requests in a proactive manner
• Strong attention to detail and high level of accuracy
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be
exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is
exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with
assistance. Must be able to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
None
Compensation Range
$17
—
$22 USD
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We’re seeking an exceptional Customer Success Manager with deep expertise in the UAE private sector enterprise landscape to lead our most strategic accounts across these dynamic markets. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of private sector organizations in Saudi Arabia and the United Arab Emirates.
WHAT YOU'LL DO
STRATEGIC CUSTOMER PARTNERSHIP
- Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from our AI solutions.
- Build deep, trusted relationships with senior enterprise stakeholders, including CXOs, VPs, Directors, and digital transformation leads.
- Develop comprehensive success plans tailored to each organization’s mission, digital strategy, budget cycles, and unique constraints.
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction.
- Define and track success metrics aligned with private sector priorities: ROI, revenue growth, operational efficiency, cost savings, and innovation outcomes.
AI ADOPTION & IMPLEMENTATION LEADERSHIP
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling.
- Lead secure AI implementation projects in complex enterprise environments, including sensitive systems and on-premises deployments.
- Navigate the unique challenges of UAE private sector AI adoption: legacy system integration, data sensitivity, regulatory compliance (UAE Labour Law, Saudi business regulations), and cultural considerations.
- Create and execute change management strategies to drive user adoption and value realization across diverse enterprise workforces.
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value.
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships.
CUSTOMER ADVOCACY & PRODUCT INFLUENCE
- Serve as the voice of UAE private sector customers within Cohere, advocating for features and capabilities that address regional enterprise needs.
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, Arabic language support, and ethical AI.
- Contribute to the development of UAE-specific enterprise offerings, implementation playbooks, documentation, and best practices.
- Share customer insights to inform Cohere’s regional go-to-market strategy and positioning.
- Represent Cohere at regional business forums, industry events, and enterprise roundtables.
YOU MAY BE A GOOD FIT IF
REQUIRED EXPERIENCE
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or private sector contexts.
- At least 3-5 years working directly with UAE enterprises across industries such as finance, healthcare, logistics, or technology.
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines.
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments.
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs.
- Deep understanding of how UAE enterprises evaluate, procure, and govern technology solutions.
- Fluent Arabic and English language proficiency—essential for working across regional markets.
- Strong knowledge of regional business culture, including relationship-building practices and hierarchical decision-making processes.
REGIONAL EXPERTISE
- Understanding of the UAE business environment: free zones, mainland companies, and multinational operations.
- Knowledge of relevant regulations: UAE Labour Law (Federal Decree Law No. 33 of 2021), Saudi business regulations, and data protection frameworks.
- Familiarity with national initiatives: Saudi Vision 2030, UAE Digital Transformation Strategy, and Smart Dubai.
- Experience with regional cloud strategies and security frameworks.
NICE TO HAVE
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations.
- Experience with UAE enterprise digital transformation initiatives.
- Direct experience with regional defense, financial services, or healthcare sectors.
- Background in management consulting, systems integration, or digital transformation consulting for regional clients.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Mexico City; Lima; Asunción; Uruguay; Buenos Aires; Sucre; Panama; San José; puerto rico; Bogotá; San Salvador; lisbon; Greater Toronto Area, Canada; Santiago
Workplace: remote
IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess of $1.5 billion.
IDT is looking for a hands-on Mobile Paid Media/Growth Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
* The interview process will be conducted in English.
What You'll Do:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ years managing paid campaigns in a UA, performance marketing or growth role.
B2C + App acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English, written and spoken.
Nice to have:
Experience working with Tableau.
Experience with fintech, remittance, or financial apps.
Familiarity with MMPs.
Experience with additional paid channels, such as Google Ads, DSPs, Reddit, and others, is a plus.
Basic understanding of ASO (App Store Optimization) and its role in driving organic and paid app growth is a plus.
Working knowledge of AI tools for marketing (creative, copy, analysis, or workflow automation).
Experience with influencer marketing.
What we offer:
100% Remote work opportunity for the
Latam region
!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Please attach CV in English.
The interview process will be conducted in English.
Only accepting applicants from LATAM.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Priority application deadline:
Applications will be reviewed on a rolling basis. Early applications are heavily encouraged.
We’re growing at incredible speed, and expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. We’re hiring a
Chief Technology Officer
to lead the building and rebuilding of the technology, systems and ways of working that will enable a sustained $5B+ p/a operation.
You will build software that safely and securely moves billions of dollars to millions of vulnerable people in some of the poorest and highest need parts of the world. This will require applying excellent engineering, team building and organizational judgment to complex, high-stakes operations: identity and fraud management, machine learning on large but imperfect datasets (cell phone data, satellite imagery, government registries), mobile money integrations, low-connectivity environments, rapidly evolving requirements all in diverse regulatory environments and country contexts. You’ll need to keep our legacy technology stack stable and performant, while in parallel building new systems from the ground up for our next level of scale.
You will lead engineering, data, security and enterprise technology – with a small, mighty and rapidly growing engineering team of ~15, and the expectation that this can at least double to ~30 in the next 12 months if you want it to. You’ll report to a CEO with deep experience running technology companies, and partner with our VP Product.
This role is remote, with working hours between US Eastern Time and East African Time, and some preference for candidates in our office hubs of New York, London, or Nairobi.
What we’re looking for:
An exceptional hirer, manager and organizer of technical talent.
Proven record identifying, hiring, developing and retaining excellent engineers and engineering leaders, and creating team processes that consistently deliver software with quality and velocity.
Deep technical judgment, applied close to the work.
You can evaluate major designs, pressure-test architecture and build-vs-buy decisions, and recognize when a team is heading the wrong way, without becoming the primary implementer. Low-ego: you’ll investigate a problem yourself when that’s what the situation requires.
Business judgment and decisiveness under ambiguity.
You’re not just a technical leader, you’re also a business executive. You understand the business, are a strong cross-functional partner, and have a history of good judgment when navigating tradeoffs of long vs. short term, speed, reliability, security, flexibility, cost, technical quality, and user impact.
AI first.
You have a point of view on where AI meaningfully changes engineering productivity and organizational capability, and you’ve moved a team from experimentation to real, measured use. You can set the tools, culture, goals, and guardrails that leverage the opportunities and mitigate the risks of an AI first engineering culture.
Embody and set an example for GD values.
We take
our values
incredibly seriously, and expect our leaders to embody, nurture, and promote them in the way they work and the teams they build.
Advantages, not requirements.
Experience in an operationally complex or regulated domain (fintech, payments, humanitarian response, global development); systems involving financial controls, fraud risk, identity, or sensitive recipient data; operating across multiple countries, particularly lower-income or infrastructure-constrained ones; leading both modern product engineering and enterprise technology.
What you’ll do
Define our technology vision and target stack.
Own the technical strategy for technology-first delivery at $5B+/year: architecture, platforms, build-vs-buy, and what we retire. Work with executive, product, finance, risk, and data leaders to turn program and product strategy into a sequenced, credible portfolio of technical investments.
Balance a demanding portfolio.
You'll manage six workstreams that all matter and won't all move at once: (1) building our new cash delivery stack (remote-first verification, fraud prevention, massive volume) (2) stabilizing our legacy stack until switchover, then managing the migration; (3) donor-facing fundraising products; (4) our global emergency cash system (and eventual white-labelling of that product); (5) enterprise technology; (6) internal tooling, platform, and cybersecurity. Deciding sequencing and staffing across these (and saying "not yet" credibly) is the job.
Build and grow an exceptional technology organization.
Recruit outstanding engineering and technology talent, design the org GiveDirectly needs at its next stage of scale (engineering, product, data, security, infrastructure, enterprise systems), and create the accountability, decision rights, and career paths to sustain high talent density. Grow the engineering team from 15 to ~30 with a lean but durable management structure.
Own the technical direction and quality bar.
Guide consequential decisions on integrations, data, security, reliability, and technical debt. Ensure our systems can safely support a major increase in transaction volume, geographic reach, and organizational dependence on technology. Set a pragmatic quality bar appropriate to high-stakes financial delivery while preserving speed.
Lead across organizational boundaries.
Serve as a member of GiveDirectly’s executive team, reporting to the CEO and bringing technology into major strategic and operating decisions. Help non-technical leaders understand technical constraints and costs, build credibility with country and functional leaders by understanding their realities, and force clarity when priorities, ownership, or tradeoffs are ambiguous.
Travel.
Approximately 4–6 trips per year, including visits to GiveDirectly countries of operation.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy so pay is consistent across comparable roles.
Total Compensation (US) of $366,000 – $518,000
comprised of:
Base Salary: $300,000 – $375,000
Bonus: $45,000-$112,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)
Annual Benefits Stipend: ~$21,000
Total Compensation (UK) of £225,000 – £317,000 comprised of:
Base Salary: £193,400 – £241,700
Bonus: £29,000 – £72,500 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)
Annual Benefits Stipend: £2,760
Total Compensation (Kenya) of $333,000 – $467,000 comprised of:
Base Salary: $282,500 – $353,100
Bonus: $42,000 – $106,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)
Annual Benefits Stipend: $8,453
If you are not based in one of the countries listed above, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Singapore
Workplace: hybrid
Partnerships Sales Manager - Singapore
We are looking for a driven, entrepreneurial Partnerships Sales Manager to join our expanding global Partnerships team and support Sokin’s next stage of growth across Southeast Asia.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business – so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics, travel and e-commerce. As our community grows, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The role
As Partnerships Sales Manager, you will identify, develop and grow referral and commercial partnerships that generate sustainable revenue for Sokin across Singapore and the wider Southeast Asian market. You will manage the partner journey from market mapping and initial engagement through commercial negotiation, activation and ongoing growth.
This is a hands-on commercial role for someone who can build trusted relationships, navigate regional opportunities and translate partner potential into measurable client acquisition and revenue. You will work closely with Sales, Marketing, Compliance, Product and Client Onboarding to deliver a seamless partner and referred-client experience.
Key responsibilities
Contribute to and execute the partnerships sales plan for Singapore and priority Southeast Asian markets, aligned with Sokin’s regional and global growth objectives.
Proactively generate new partnership opportunities through consistent outbound prospecting, networking, market research and referrals, building and maintaining a healthy pipeline across Singapore and Southeast Asia.
Identify, assess and prioritise high-value partnership opportunities across relevant sectors, including fintech, B2B credit, payroll, e-commerce platforms and growth agencies, systems integrators, professional services and other business ecosystems.
Build a strong regional pipeline through market intelligence, existing networks, targeted outbound activity, events, referrals and collaboration with Sokin’s global commercial teams.
Manage the partnership sales cycle, including discovery, qualification, business-case development, proposal creation, commercial negotiation and agreement finalisation, with support where appropriate.
Engage partner stakeholders and clearly articulate the value of Sokin’s global payments, receivables, FX and treasury solutions for partners and their clients.
Create joint go-to-market and activation plans that turn signed partnerships into qualified referrals, new clients and sustainable revenue.
Own and grow strategic partner relationships, monitoring performance, addressing challenges and identifying opportunities to deepen engagement.
Collaborate with Compliance, Legal, Product, Marketing, Sales and Client Onboarding to ensure partnerships are commercially sound, operationally executable and appropriate for the markets they serve.
Maintain accurate CRM records, pipeline reporting and forecasts, providing clear visibility of partner activity, conversion, revenue potential and risk.
Represent Sokin at relevant industry events and partner forums across the region, building market presence and trusted relationships.
Share regional insights and partnership best practice across the business, contributing to sales planning and the continued development of Sokin’s Partnerships function.
Requirements
4+ years of experience in partnerships, business development or B2B sales, ideally within payments, fintech, financial services, remittance, e-commerce or a closely related sector.
A proactive hunter mindset and the confidence to initiate new conversations, build relationships from scratch and maintain momentum through persistence, curiosity and disciplined follow-up.
A proven track record of originating, negotiating, activating and growing strategic partnerships that deliver measurable pipeline and revenue outcomes.
Strong knowledge of the Singapore business environment and experience developing commercial relationships across one or more Southeast Asian markets; a broader regional network is a strong advantage.
Experience managing multi-stakeholder sales cycles and building credibility with commercial and operational decision-makers.
Commercial understanding of cross-border payments, FX, treasury or related financial solutions, together with an awareness of the varied regulatory and operating environments across Southeast Asia.
Excellent negotiation, communication and stakeholder-management skills, with the ability to create compelling, value-led propositions for different partner types and markets.
Sound analytical and commercial judgement, with the ability to assess strategic fit, revenue potential, implementation requirements and risk.
Highly organised and self-directed, with disciplined CRM, pipeline-management, forecasting and reporting habits.
Comfort working in a fast-paced, international fintech or scale-up environment and collaborating effectively across functions, cultures and time zones.
Willingness to travel across Southeast Asia as business needs require.
Desirable
Previous experience in fintech, payments, financial services or another relevant finance-led environment.
A strong established network among prospective partners in Singapore and across Southeast Asia.
Additional language capabilities relevant to Sokin’s priority markets in Southeast Asia.
Bachelor’s degree in Business, Finance, Marketing or a related field, or equivalent professional experience.
Experience using modern sales tools and CRM platforms; Zoho experience is an advantage.
Working at Sokin
You’ll join an ambitious, international team in a fast-paced fintech environment, with the opportunity to shape Sokin’s partnerships presence in one of our key growth regions and make a visible contribution to our global expansion.
Please note: candidates must have the right to work in Singapore. Sokin is committed to building an inclusive workplace and welcomes applications from suitably qualified candidates.
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
In this role, you will own the full sales cycle for strategic enterprise and public-sector organizations across the META. Your portfolio will include major sectors such as financial services, telecommunications, government, energy, healthcare, and large national enterprises.
We are seeking a consultative, strategic seller who excels at building long-term partnerships and navigating complex, high-stakes enterprise and government environments. You will lay the foundation for Cohere’s growth in the META by owning your territory and collaborating closely with Customer Success, Sales Development, Marketing, and Sales Engineering.
This is a high-impact, autonomous role with ownership of a strategic territory. You’ll navigate intricate decision-making processes, work directly with C-suite and ministerial stakeholders, and position Cohere as a trusted AI partner across national-scale initiatives. Your insights will directly shape our product evolution and help prioritize features that drive enterprise and government adoption in META.
This role requires someone who thrives in a fast-moving, evolving environment. The opportunity for impact is immense; Cohere’s potential in META is significant, and you will play a pivotal role in unlocking it.
AS A SENIOR ACCOUNT EXECUTIVE, YOU WILL:
- Drive net-new customer acquisition through targeted outbound activity, executive engagement, and relationship building across META
- Act as a trusted advisor to enterprise, public-sector, and sovereign prospects by understanding their goals and shaping AI solutions that deliver measurable value
- Work closely with channel partners and major system integrators to scale outreach, accelerate adoption, and maximize customer success
- Leverage senior-level relationships with executives and government decision-makers to drive strategic opportunities and long-term partnerships
- Collaborate with Product and Engineering teams on strategic efforts to deliver enterprise and public-sector solutions
- Partner with SDRs and Marketing to drive top-of-funnel activity and overall territory growth
- Own the full sales cycle; including discovery, technical and business validation, proof-of-concept, procurement, and deal close within a team-selling environment
YOU MAY BE A GOOD FIT IF YOU HAVE:
- 10+ years of enterprise B2B sales experience, with a strong history of negotiating and closing complex, multi-stakeholder enterprise or government deals in META
- A consistent track record of high performance and exceeding quota in high-growth or early-stage environments
Experience selling complex enterprise technology solutions, developer platforms, private deployments, or AI/NLP products (preferred)
- Deep relationships with senior executives across META enterprises, ministries, telcos, banks and sovereign entities
- Experience working with channel partners and regional integrators to drive sales cycles and shared revenue goals
- High tolerance for ambiguity, you are both a strategist and a hands-on operator capable of building a market from the ground up
- Strong organizational skills, with the ability to manage multiple internal and external stakeholders across fast-moving deals
- Creativity and strong technical acumen to structure unique, mutually beneficial partnerships
- Excellent communication skills, you listen deeply, understand what matters to senior decision-makers, and confidently present to both technical and non-technical audiences
- Arabic and English language proficiency
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Singapore
Workplace: hybrid
Business Development Executive - Singapore
We are seeking a highly motivated, adaptable and resourceful Business Development Executive to join our growing commercial team in Singapore and help build Sokin’s sales pipeline across Southeast Asia.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business – so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics, travel and e-commerce. As our community grows, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The role
As a Business Development Executive, your primary responsibility will be to source, engage and qualify prospective clients, then secure well-qualified meetings for Sokin’s sales team. You will spend a significant part of your time on the phone, combining high-volume cold calling with personalised email, LinkedIn and warm outreach to build a consistent pipeline across Singapore and Southeast Asia.
You will also respond quickly to leads generated by Marketing, meet prospects at industry events and nurture early-stage opportunities through disciplined follow-up. Working closely with Marketing, Customer Experience (CX) and Sales, you will ensure prospects receive a relevant, timely and professional experience from first contact through to handover. This is an excellent opportunity to build a career in global payments, FX and B2B sales.
Key responsibilities
Make consistent, high-quality outbound calls to prospective business clients, using a confident and consultative approach to open new conversations and generate qualified opportunities.
Research and identify target companies and decision-makers through LinkedIn, CRM intelligence, industry publications, event lists, referrals and other prospecting channels.
Execute coordinated cold and warm outreach across phone, email, LinkedIn and social channels, tailoring messages to each prospect’s business and cross-border payment needs.
Respond promptly to inbound and marketing-generated leads, assess their level of interest and fit, and maintain momentum through timely, persistent follow-up.
Conduct initial discovery and qualification conversations to understand each prospect’s business model, international payment flows, FX exposure, pain points, priorities and decision-making process.
Schedule qualified discovery meetings and product demonstrations for the sales team, providing complete context and coordinating a smooth handover.
Attend relevant industry events, conferences and networking opportunities, proactively engaging potential prospects and following up event-generated leads after each activity.
Work closely with Marketing on target audiences, campaigns, messaging, events and lead feedback, helping improve lead quality and conversion.
Partner with CX and Sales to ensure prospects receive accurate information, appropriate support and a consistent experience throughout the early sales journey.
Maintain accurate and timely CRM records for every interaction, next step and qualification insight, and manage follow-up tasks with strong discipline.
Deliver against agreed activity, meeting and qualified-opportunity targets, while continually improving outreach effectiveness through coaching, feedback and performance data.
Share market feedback, common objections and prospect insights with Sales, Marketing and CX to help strengthen campaigns, messaging and the wider go-to-market approach.
Requirements
Proven experience in an outbound sales, business development, telesales or lead-generation role, including regular cold calling and cold outreach to business prospects.
Confidence and resilience on the phone, with the ability to build rapport quickly, handle objections and maintain energy across a high volume of conversations.
A strong hunter mentality and genuine motivation to create new opportunities, supported by persistence, curiosity and disciplined follow-up.
Excellent written and verbal communication skills, with the ability to deliver clear, concise and relevant outreach across phone, email and LinkedIn.
Ability to conduct structured initial discovery, ask thoughtful questions and qualify prospects against agreed criteria.
Strong collaboration skills and the ability to work closely with Marketing, CX and Sales in a fast-moving, target-driven environment.
Highly organised, with excellent time management and the discipline to manage multiple prospects, follow-ups and deadlines simultaneously.
Experience using CRM and sales-outreach tools, with a commitment to accurate data entry and activity tracking.
Results-driven and comfortable working towards clear activity, meeting and qualified-opportunity targets.
Interest in developing a career in B2B sales, fintech, global payments, FX or financial services.
Desirable
Experience in fintech, payments, FX, financial services or another B2B environment.
Knowledge of the Singapore business environment or exposure to prospecting across Southeast Asian markets.
Experience following up leads from digital campaigns, events, webinars or other marketing activity.
Additional language capabilities relevant to Sokin’s priority markets in Southeast Asia.
Experience using LinkedIn Sales Navigator, sales-engagement tools or Zoho CRM.
Diploma or bachelor’s degree in Business, Finance, Marketing or a related field, or equivalent professional experience.
Working at Sokin
You’ll join an ambitious, international team in a fast-paced fintech environment, with ongoing coaching and the opportunity to build your commercial skills, deepen your payments knowledge and develop a long-term career in sales.
Please note: candidates must have the right to work in Singapore. Sokin is committed to building an inclusive workplace and welcomes applications from suitably qualified candidates.
Location: Dongguan
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
We are looking for a Strategic Sourcing Specialist to join our Procurement team — a goal-oriented, detail-oriented professional who is ready to deliver outstanding results and demonstrate exceptional efficiency as part of our team.
Responsibilities:
Source suppliers, request and analyze quotations, and purchase electronic components/products according to technical specifications (electronic components, enclosure parts, electromechanical components, and custom-made items) for new devices and prototypes.
Identify suitable alternatives for electronic components.
Source and purchase tools, equipment, and consumables in China, Europe, and the USA for Production and R&D teams.
Identify and develop new suppliers of components and materials to meet specific requirements within established timelines and budgets, while maintaining relationships with the existing supplier base.
Monitor delivery timelines, pricing, payments, quality, order completeness, and primary accounting documentation.
Negotiate and coordinate contracts in Ukrainian and English.
Manage and monitor purchase orders and payments.
Requirements:
Conversational proficiency in Chinese.
Based in Dongguan or nearby.
University degree (preferably in a technical field).
At least 2 years of experience in procurement or sourcing of electronic components.
Basic knowledge of international trade and foreign economic activity (FEA).
Experience in a technical field will be an advantage.
Ability to multitask and manage several projects simultaneously.
Ability to identify problems and find effective solutions.
Strong sense of ownership, with the ability to see tasks through to completion and turn time into results.
Proficiency in MS Office.
Experience working with Google Workspace.
Experience with 1C will be an advantage.
Experience with Jira/Confluence will be an advantage.
Upper-Intermediate level of English.
Location: London; Europe; Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role overview:
North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments.
As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about?
This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates.
This is neither a pure research role nor a conventional product engineering role. It is a rigorous applied MLE role for someone who cares deeply about measurement, model behavior, and real-world product quality. You should be excited by the craft of building careful evals: evals that capture messy agentic workflows, reflect actual customer needs, resist superficial benchmark hacking, and provide useful signal for where the product and models need to go next.
Please note: this team works closely across Europe and East Coast North America time zones. We are open to candidates who can collaborate effectively within those hours.
Key responsibilities:
- Own the eval strategy for North: define what we need to measure across agent workflows, tool use, enterprise knowledge work such as deep research, document creation or editing, and other human-AI interactions.
- Build high-quality evals from the realities of the product: user feedback, production failures, privacy-preserving usage logs, internal dogfooding, customer needs, and forward-looking product goals.
- Create systems that continuously turn what North is learning from users, customers, and feature teams into evals, so measurement keeps pace with the product rather than becoming a static benchmark.
- Be the voice of North inside modelling: extract clear insight from eval results, customer-derived data and product context, then turn model failures, capability gaps, and North-specific needs into actionable recommendations for the central modelling teams.
Qualifications:
- You have improved LLM-powered, agent-powered, or AI-product systems through evals, feedback loops, data curation, prompting, model adaptation, or model selection.
- You care deeply about evaluation as a craft: representative tasks, precise rubrics, clean data, failure analysis, regression tracking, and knowing when a metric is giving false confidence.
- You have strong applied MLE judgment and can reason clearly about model behavior, eval validity, product outcomes, and production tradeoffs.
- You are comfortable working close to users and product teams, while translating messy qualitative signals into measurement that other modelling teams can act on.
- You are self-directed, practical, and motivated by open-ended problems where the right answer requires both technical depth and product understanding.
- You care about making AI systems genuinely useful in real enterprise settings, not just better on abstract benchmarks.
If some of the above does not line up perfectly with your experience, we still encourage you to apply.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
We are looking for a Sales Manager to join our team who can independently source clients, understand their needs, build long-term relationships, and drive deals to completion. We operate in the FinTech and payments industry, working primarily with mid-market businesses. Since our typical sales cycle lasts 4–6 months, we need someone with a systematic approach to managing long-term B2B sales.
Responsibilities:
— Independently prospect and acquire new B2B clients through LinkedIn, email, Telegram, and other channels
— Identify decision-makers and initiate contact with them
— Conduct discovery meetings, uncover business needs, and understand client operations
— Prepare commercial proposals and negotiate contract terms
— Build long-term relationships and drive sales to successful closure
— Manage deals in CRM (HubSpot), keeping pipeline status, next steps, and agreements up to date
— Attend industry events, network with potential clients, and convert contacts into meetings and deals
— Analyze the market, competitors, and payment solutions
Requirements:
— 2+ years of experience in B2B sales
— Proven experience working with mid-market clients
— Experience managing long-cycle sales (preferably 4–6 months)
— Track record in cold outreach and independent lead generation
— Ability to reach decision-makers, lead discovery calls, and identify key business needs
— Strong negotiation skills and a proven ability to close deals
— Solid understanding of CRM best practices and pipeline management
— High level of autonomy, self-reliance, and accountability for results
— Willingness to actively network at events
— English proficiency at Intermediate level or higher
Would be a plus:
— Experience in FinTech or the payments industry (candidates from adjacent B2B tech industries will also be considered)
— Technical literacy and a strong understanding of payment products
Conditions:
— Remote work
— Compensation for English classes
— Flexible start of the working day
УдалённоResponsibilities Independently prospect and acquire new B2B clients through LinkedIn, email, Telegram, and other channels Identify decision-makers and initiate contact with them Conduct discovery meetings, uncover business needs, and understand client operations Prepare commercial proposals and negotiate contract terms Build long-term relationships and drive sales to successful closure Manage deals in CRM (HubSpot), keeping pipeline status, next steps, and agreements up to date Attend industry events, network with potential clients, and convert contacts into meetings and deals Analyze the market, competitors, and payment solutions Requirements 2+ years of experience in B2B sales Proven experience working with mid-market clients Experience managing long-cycle sales (preferably 4–6 months) Track record in cold outreach and independent lead generation Ability to reach decision-makers, lead discovery calls, and identify key business needs Strong negotiation skills and a proven ability to close deals Solid understanding of CRM best practices and pipeline management High level of autonomy, self-reliance, and accountability for results Willingness to actively network at events English proficiency at Intermediate level or higher Would be a plus: Experience in FinTech or the payments industry (candidates from adjacent B2B tech industries will also be considered) Technical literacy and a strong understanding of payment products Conditions Remote work Compensation for English classes Flexible start of the working day
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Singapore based, we are looking for an experienced
Senior Product Manager – AI Risk Strategy
to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making.
At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems.
What You’ll Be Doing
Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines.
Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems.
Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities.
Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction.
Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms.
Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness.
Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes.
Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation.
Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs.
Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems.
What We Look For In You
Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline.
5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields.
Strong experience designing transaction risk strategies, fraud detection systems or review platforms.
Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies.
Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus.
Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines.
Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains.
Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems.
Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration.
Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes.
Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions.
Excellent problem-solving skills with a high level of ownership and execution.
Fluent in both English and Mandarin to support cross-functional collaboration in a global environment.
Nice to Haves
Experience in cryptocurrency, fintech, payments, banking or internet risk control.
Experience building AI-native products or AI-powered operational systems.
Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks.
Experience with A/B testing, strategy experimentation and online/offline model evaluation.
Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk.
Experience working with AI coding assistants or automation tools to improve product development efficiency.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Vienna, Austria
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United States, San Diego, CA; As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features
South Metro Animal Emergency Care - Apple Valley, Minnesota
УдалённоDubai; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоOnly accepting applicants from LATAM
УдалённоСША; This role is remote, with working hours between US Eastern Time and East African Time, and some preference for candidates in our office hubs of New York, London, or Nairobi
ГибридSingapore; Comfort working in a fast-paced, international fintech or scale-up environment and collaborating effectively across functions, cultures and time zones
УдалённоDubai; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридSingapore
ОфисГеография найма не уточнена
ГибридLondon; Europe; Toronto; Please note: this team works closely across Europe and East Coast North America time zones; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities