Location: Romania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
As WHOOP continues to scale, North America remains our largest and most strategically important commercial market. The AVP, Sales — North America will be responsible for accelerating growth, expanding distribution, strengthening strategic partnerships, and building the commercial organization required to take WHOOP to the next level.
The AVP, Sales — North America is responsible for leading the sales and distribution strategy for WHOOP across the United States and Canada.
This leader will own the North American commercial plan across retail, wholesale, strategic accounts, and other third-party channels, with a clear focus on driving profitable revenue growth and membership acquisition.
The role requires a leader who can operate at both the strategic and tactical level: setting the commercial vision, developing executive relationships with our most important partners, negotiating major opportunities, and ensuring outstanding execution in stores and across channels.
The successful candidate will be a builder; someone who can scale a high-performing organization, create new growth engines, and continuously raise the standard for commercial execution.
RESPONSIBILITIES:
NORTH AMERICA COMMERCIAL STRATEGY
- Develop and execute the North America sales strategy and annual operating plan for WHOOP.
- Own regional sales targets, forecasts, channel strategy, and commercial performance.
- Identify and prioritize the largest opportunities to increase distribution, market share, and membership acquisition.
- Balance near-term revenue delivery with long-term category development and brand building.
- Partner with the WHOOP leadership team to shape the broader WHOOP commercial strategy.
RETAIL & DISTRIBUTION
- Lead the strategy to expand the WHOOP presence across national, regional, specialty, sporting goods, electronics, and other relevant retail channels.
- Build a distribution network that makes WHOOP increasingly accessible to mainstream consumers while protecting its premium positioning.
- Develop channel strategies that maximize productivity rather than simply maximizing doors.
- Establish standards for merchandising, retail execution, product demonstration, inventory availability, and member acquisition.
- Identify opportunities to create new retail experiences and points of presence.
- Continuously evaluate distribution gaps relative to competitors.
STRATEGIC ACCOUNTS
- Build and maintain C-suite and senior executive relationships with the most important WHOOP retail and strategic partners.
- Lead negotiations for major commercial agreements, launches, exclusives, promotions, and strategic partnerships.
- Establish joint business plans with key accounts and hold partners accountable for agreed growth objectives.
- Develop relationships that go beyond transactional selling to create long-term strategic value for both WHOOP and its partners.
- Represent WHOOP externally with major customers, partners, and industry stakeholders.
SALES PERFORMANCE & COMMERCIAL EXCELLENCE
- Deliver the North American sales target.
- Be accountable for sell-in, sell-through, inventory productivity, revenue, and membership acquisition.
- Establish rigorous sales forecasting, pipeline management, and performance-management processes.
- Develop channel-level economics and ensure commercial decisions are grounded in contribution margin and lifetime value.
- Establish clear targets and KPIs for the sales organization and individual account teams.
- Identify and address performance gaps quickly.
- Build a culture of data-driven decision making and operational excellence.
GO-TO-MARKET & LAUNCH EXCELLENCE
- Partner with Marketing, Product, Operations, and Finance to deliver major product and membership launches.
- Develop channel-specific launch strategies that maximize awareness, distribution, availability, and conversion.
- Ensure sales organizations and retail partners are fully prepared for launches.
- Establish best practices for retail training, merchandising, demos, sampling, and consumer education.
- Ensure WHOOP maintains a consistent and premium brand experience across all channels.
TEAM LEADERSHIP
- Build and lead a high-performing North American sales organization.
- Define the appropriate organizational structure across key accounts, retail, channel development, sales operations, and strategic partnerships.
- Recruit, develop, and retain exceptional commercial talent.
- Establish a culture of high standards, accountability, urgency, and collaboration.
- Ensure the organization remains highly connected to global WHOOP commercial and functional teams.
CROSS-FUNCTIONAL LEADERSHIP
- Partner closely with Marketing, Growth, Finance, Operations, Supply Chain, Product, Membership, and Customer Experience.
- Create a single North American commercial plan across functions.
- Ensure sales priorities are aligned with company-wide strategic objectives.
- Bring market, consumer, competitive, and retailer insights into global decision-making.
- Act as the voice of the North American customer and retail ecosystem within WHOOP.
QUALIFICATIONS:
REQUIRED
- 15+ years of experience in sales, commercial leadership, or general management within consumer technology, consumer electronics, wearables, fitness, health technology, or another relevant premium consumer category.
- 8+ years leading large-scale sales or commercial organizations.
- Proven track record of delivering significant revenue growth in North America.
- Deep experience with national retail, specialty retail, wholesale, and/or omnichannel businesses.
- Demonstrated success negotiating and managing relationships with major US retailers.
- Strong understanding of both physical retail and e-commerce.
- Experience building and scaling high-performing sales organizations.
- Strong financial acumen and experience managing forecasts, budgets, and commercial economics.
- Demonstrated ability to operate effectively with C-suite executives, both internally and externally.
- Exceptional communication, negotiation, and influencing skills.
- Willingness to travel regularly.
PREFERRED
- Experience scaling a premium consumer technology or connected-device brand.
- Experience with subscription, membership, or recurring revenue businesses.
- Experience taking a consumer technology product from enthusiast adoption toward mainstream adoption.
- Experience working across both DTC and third-party channels.
- Passion for health, fitness, human performance, and technology.
- Experience in a high-growth, entrepreneurial environment.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $180,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for an
Engineering Manager
to join our
Hyderabad
team. In this role, you’ll lead, build, and grow teams of world-class engineers, taking responsibility for their technical execution and impact through ambiguity as we scale. This role is based in our Hyderabad office with a hybrid setup, typically 3 days in the office.
Get to know our
Engineering team
— what drives us, how we work, and what you can expect.
What You’ll Be Doing
In this role, you will lead a multi-disciplinary team of engineers across various platforms. You will report to a Senior Engineering Manager or Engineering Director, helping to shape the future of our three-sided marketplace.
Here’s what your day-to-day might look like:
Lead and grow a multi-disciplinary team
of Backend, iOS, Android, and Web engineers, fostering a diverse and high-achieving environment.
Drive technical and product strategy
by setting clear project goals, guiding implementation choices, and ensuring your team hits group-level metrics.
Champion a learning culture
through active mentorship, helping engineers and emerging leaders accelerate their careers.
Scale our engineering practices
by implementing processes and values that improve team efficiency and code quality.
Maintain technical engagement
by contributing to code reviews and technical design, ensuring the health and observability of your team's systems.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Significant experience in people management
, with at least 2 years spent leading engineering teams through performance reviews and goal setting.
A strong technical background
as a Software Engineer, with a proven ability to build user-focused products at pace.
Demonstrated success in team building
, including hiring, onboarding, and supporting the personal growth of colleagues.
Proven ability to lead through ambiguity
, managing both local and remote engineers to deliver high-impact projects.
Experience collaborating across disciplines
, working closely with Product, Design, and Operations to influence the broader roadmap.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.
Explore our Engineering Interview Guide here
to help you feel confident at each stage.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo powering decision-making across our 3 sided marketplace.
We’re looking for a
Senior Data Scientist
to join our
London
team (working hybrid, 3 days in the office). In this role, you’ll drive high-quality decision-making to maximise impact.
We’re hiring multiple Senior Data Scientists across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, remit and team.
About Our Data Science Organisation
We have an outstanding Data Science organisation, with a mission to drive the highest quality decision-making across our marketplace. We work throughout the company, in product, operations, and platform teams and are uniquely placed to use data to help make better decisions and improve data literacy across Deliveroo. We are great communicators, and move fast to serve our customers a little better every day.
Our community is highly active, with guest lectures, study groups, mentorship programmes and a robust technical review process. Data Scientists can progress equally as IC leads or managers.
Our data scientists come from all kinds of backgrounds but have excellence in common. Many are formally trained in data science, many are not.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Proactive Impact Delivery:
You will independently identify, define, and deliver impactful work that aligns with business goals and metrics, operating with minimal guidance to provide high value to your team and the broader organisation. You will own delivery end-to-end, ensuring the delivery of fast, high-quality, solutions that meet business needs.
Navigating Ambiguity and Complexity:
You will excel at deconstructing broad, ambiguous problem spaces into structured technical roadmaps, managing projects that require both deep team-specific rigour and an understanding of how they intersect with adjacent systems.
Strategic Technical Execution:
Drive strategic decision-making by selecting the most effective tool or method for the task, maintaining a focus on high-quality execution and measurable results. You will act as a well-trusted strategic partner to stakeholders, using analytics, effective communication and domain expertise to influence roadmaps.
Experimentation and measurement:
Design and lead measurement strategies that drive product direction, ranging from simple A/B tests to complex experimental designs. You will be equally capable of applying alternative causal inference techniques when standard trials aren't feasible, ensuring the business moves based on data driven insights.
Organisational Alignment
: Actively contribute to the broader Analytics community, driving L+D initiatives and cross-functional collaboration. You will ensure we are delivering the "right" things org-wide by aligning technical work with overarching business strategy and shared best practices.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Significant experience in Data Science (or similar) roles.
A pragmatic and adaptable approach, with a strong focus on delivering impact efficiently at pace.
Excellent people skills — you'll be meeting with a range of both technical and non-technical stakeholders to translate business needs into data science problems
Experience leading both simple and more complex experiment designs, with the ability to proactively unpick insights to steer strategic decision making
Great communication skills - in person, in writing, in code; to technical and non-technical audiences.
Through solid analysis, provide clear and actionable recommendations that influence the team's roadmap.
Effective problem-solving, demonstrating an ability to successfully address complex and ambiguous challenges.
Ability to think creatively and insightfully about business problems
Proficiency with analytical tools like R/Python and familiarity with SQL. Proficiency with Cursor/AI tools to deliver impactful, high quality work efficiently is also valued
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you
Make.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about
how we hire here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UAE is one of our fastest-growing and most exciting markets. As Deliveroo continues to expand, we become a major revenue channel for partners across restaurant, grocery, and retail - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to help our partners grow in their industry. Our Account Management team oversees partner relationships - they are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun.
We are looking for a Retail Account Manager to join our UAE New Verticals Team. This is a great opportunity to become a critical member in one of the fastest-growing divisions at Deliveroo and drive impact across our most exciting vertical. 'Deliveroo Shopping' (Retail) covers a wide range of categories from gifts, electronics, beauty, and stationery to pet accessories.
The Role
In this role, you will manage relationships with a number of our top National and SMB Retail/Non-food partners across a small variety of categories. You will be responsible for onboarding, maintaining, and growing the partnerships as well as being the day-to-day contact between partners and Deliveroo, communicating their needs to internal teams. You will be helping new partners to launch and succeed on the platform and grow existing business on the Deliveroo platform, developing the ‘best in class’ value proposition for our customers within a new and exciting area of our business.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Manage the relationship of our top Retail/Non-food partners, becoming the expert in this space as we scale
Driving partner performance by owning your portfolio’s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed and your accounts continue to grow.
Managing marketing and promotional planning for our Retail/Non-Food partners as they scale on the platform.
Ensuring that we are developing an ongoing attractive value proposition for customers, including selection, promotions, pricing, and service levels.
Working closely with compliance, legal, and operations to ensure best practices
Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion
Representing Deliveroo across your partner’s organisation, and ensuring that our internal stakeholders are supporting where appropriate.
What You'll Need To Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
3-4 years of experience in an account management, business development/new business, or commercial role.
Experience in working within the Retail and/or Pharmacy industry is required
Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo
Partner obsessed, with effective relationship building, organisation, and communication skills, whether face to face, through video, phone, or email.
Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations.
Able to create ideas and strategies to drive the growth of our joint business with our partners, with a willingness to trial at pace.
Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo.
Experience working in a dynamic, high-growth company is preferable
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands.
Here’s what your day-to-day might look like:
Strategic Relationship Management:
Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
Data-Driven Insight:
Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
Consultative Growth:
Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
Operational Training:
Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
Regional Collaboration:
Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
Marketing Integration:
Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
Cross-Functional Advocacy:
Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Partnership Expertise:
Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
Analytical Rigour:
The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
Communication & Influence:
Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
Operational Agility:
A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
Collaborative Mindset:
A team player who can work across functions to deliver complex, multi-layered projects.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Data Science organisation sits at the heart of Deliveroo, powering decision-making across product, commercial and operational teams through experimentation and causal inference.
We’re hiring multiple Data Science Managers across different areas of the business. All of these roles are at the same level. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope and team at the end of the process, based on your background, interview performance, preferences and current business needs.
We’re also advertising some opportunities separately where particular domain experience is especially relevant. You only need to submit one application, as we’ll consider your profile across all suitable Data Science Manager vacancies. Before an offer is made, you’ll have the opportunity to meet the proposed team, either virtually or at our London headquarters, and learn more about the role’s scope and priorities.
What You’ll Be Doing
You’ll own the analytical direction and measurable impact of a product or business area, while leading and developing a high-performing team of data scientists or machine learning engineers.
Our Data Science Managers work across a range of consumer, product and commercial areas. Depending on the team you join, your work could focus on areas such as customer retention and loyalty, pricing and promotions, discovery and personalisation, or customer acquisition and engagement.
Across all roles, you’ll lead and develop your team, set the analytical direction for your area and decide which problems are worth solving. You’ll ensure data science work translates into better product and commercial decisions, not just analysis.
You’ll remain hands-on while managing a team, partnering with Product, Engineering, Ops, Marketing and Finance as a thought partner. You’ll set the bar for analytical rigour, prioritisation and impact across noisy metrics, real trade-offs and strong stakeholder opinions.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Experience line managing data scientists and supporting their career development
A strong background as a senior individual contributor, with hands-on experience in experimentation, causal inference or applied machine learning
Proven ability to identify high-impact opportunities and turn insights into clear strategy and execution
Confidence working with senior stakeholders and explaining complex technical concepts to non-technical audiences
Comfort operating in fast-moving, ambiguous environments where prioritisation and judgement matter as much as technical skill
Why Join Us?
At Deliveroo, you’ll work on real-world problems at global scale, across a three-sided marketplace that is constantly evolving.
We’re food lovers, problem solvers, community organisers and more, united by a shared drive to make things better. Working here, you can expect:
High autonomy to shape strategy and deliver meaningful impact
Support to learn and grow through L&D programmes, mentoring and peer learning
A strong focus on wellbeing, with benefits that vary by country
A place to belong, with a diverse global workforce and active employee communities
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Product Manager, Core People Technology
Location:
London |
Work model:
Hybrid |
Reports to:
Senior Manager, People Product
About the team
People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt. Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process. This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces.
About the role
Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape. You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you.
This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above.
What you'll be doing
Own the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why
Turn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomes
Partner directly and regularly with People Operations, Compliance, Payroll, Total Rewards and Business Systems Analysts, including holding "not now" conversations without damaging the relationship
Work hands-on with analysts and engineers to shape, size, and write tickets, keeping an accurate and current picture of committed, shipped, and carried-over work
Build and evolve the operating model across the analyst and engineering pod — the mechanisms, documentation and intake processes that let the space run with less coordination overhead
Use AI tools to accelerate translation of messy, multi-format, multi-language inbound requests into structured requirements and plans, while applying clear judgment about what should never be automated (anything touching pay, leave, employment status or right to work)
Escalate proactively on statutory or audit exposure, cross-space dependencies, and any trade-off that would move a compliance date
Report progress and delivery against plan to partners and leadership, including clear communication when outcomes fall short
Requirements
Experience owning a product or systems area end-to-end, with real decision rights over scope and sequencing — not co-ownership of a feature
Hands-on background with Workday or a comparable HRIS as a product manager or technical program manager, with genuine understanding of configuration, business processes, and integrations
Demonstrated ability to prioritise when demand structurally exceeds capacity, including a repeatable method (not just instinct) for deciding what to do and communicating what won't get done
Proven delivery in ambiguous, fast-moving environments, comfortable starting when requirements are incomplete or undocumented
Experience translating a partner's requested solution into a well-defined problem, current-state understanding, and testable outcome
Strong collaboration skills across technical and non-technical stakeholders, including compliance, payroll, or other regulated/audit-exposed functions
Practical fluency with AI tools for requirements drafting, documentation, and structuring unstructured information, paired with sound judgment about where not to apply them
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
As a Senior Enterprise Security Engineer, you will lead the design and operation of security controls that protect our internal networks, workforce identities, endpoints and corporate systems. You will be working globally with security teams across US, EU and APAC, delivering against our goals and objectives - reducing risk and maturing controls.
As a Senior, you will operate with a high degree of autonomy. You will define technical direction, make architectural decisions, and deliver complex security initiatives end-to-end. You will be expected to balance risk reduction with usability, ensuring controls are robust without impeding employee productivity.
This role focuses on Identity and Access Management (IAM), Endpoint security (EDR), Network Security, logging and detection engineering, and secure SaaS enablement. You will work closely with IT, Legal, Privacy, Engineering and business stakeholders to embed security as a default practice across the organisation.
Security controls will be aligned to recognised frameworks such as the CIS Critical Security Controls and the NIST Cybersecurity Framework (CSF).
Key Responsibilities
Architecture & Control Implementation:
Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust architectures, device and identity bound proofing and modern network isolation.
Tooling Ownership:
Serve as the technical owner for a broad suite of corporate security systems, managing deployments, configurations, and API integrations for tools across the corporate environment.
Technical Leadership:
Lead and implement the technical strategy for Endpoint Device trust, Data Loss Prevention, Intellectual property storage, and SaaS application security. Alongside wider corporate security technical controls.
Automation & Engineering:
Write scripts and build tools to automate security workflows, incident response tasks, and audit evidence collection for compliance.
Cross-Functional Collaboration:
Work with IT and business operations to integrate security tools into everyday workflows. Guide non-security teams to adopt secure baselines (e.g., CIS Benchmarks) as standard practice.
Mentorship:
Mentor junior and mid-level engineers, explain technical concepts clearly to non-technical staff, and help improve the team's engineering standards.
Minimum Qualifications
Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience.
5+ years’ experience in Security Engineering, Corporate Security, Detection & Response, or a related field.
Hands-on experience administering IAM platforms (e.g. Okta, GoogleWorkspace).
Deep hands-on experience with GoogleWorkspace products
Practical hands-on experience with Cloud platforms (e.g AWS, GCP)
Relevant and practical experience with Infrastructure-as-code (e.g Terraform)
Experience implementing modern authentication standards (FIDO2, WebAuthn, SAML, OAuth 2.0, OpenID Connect).
Practical experience securing macOS, Windows and Linux endpoints using MDM and EDR/XDR tooling.
Experience operating SIEM and/or SOAR platforms and tuning detection logic.
Experience with vulnerability management and patch governance.
Ability to write production-quality automation scripts.
Demonstrated experience leading cross-functional technical initiatives.
Desirable Skills
Experience with SASE or Zero Trust Network Access platforms.
Hands on experience deploying applications into K8 and Docker environments
Data Loss Prevention (DLP) and SaaS security governance.
Advanced detection engineering or SOAR playbook development.
Experience supporting ISO 27001 or SOC 2 audits.
Relevant certifications (e.g. CISSP, CISM, GIAC).
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a
Senior Product Manager
to join our
London
team. In this role, you’ll lead initiatives within our Network Efficiency area, turning complex logistics challenges into competitive advantages that speed up deliveries and fuel global growth.
What You’ll Be Doing
You’ll be joining the
Network Efficiency
team. We work at the heart of Deliveroo’s logistics engine, collaborating with Engineering, Analytics, Machine Learning and Operations Research to optimise real-time predictions and dispatch decisions across all our markets.
Here’s what your day-to-day might look like:
Design and ship new logistics capabilities
that directly improve our customer, merchant and rider propositions.
Lead prioritisation and trade-off decisions
, navigating complex marketplace dynamics and escalating to senior leadership when required.
Own product goals from inception to delivery
, collaborating across disciplines to ensure we ship high-quality, high-impact solutions.
Drive cross-functional alignment
with Finance, Legal, and Strategy & Operations teams globally to bring new features to market.
Translate complex ambiguity into clear execution plans
, ensuring the team remains focused on the highest-leverage opportunities.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven ability to solve complex problems
, with a knack for asking the right questions and translating ambiguity into actionable roadmaps.
Significant experience being data-savvy and analytical
; you can grasp technical concepts quickly and partner effectively with Machine Learning and Operations Research specialists.
A systems-thinking mindset
, with the ability to balance customer needs with commercial goals while considering second and third-order effects on the marketplace.
Demonstrated ownership of high-velocity execution
, maintaining a sharp eye for detail in an environment where impact is paramount.
A growth mindset
and the resilience to learn fast, adapt to failures, and keep moving forward.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss.
As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability.
This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth.
If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you.
What You'll Own
Defining our Payments Risk Strategy
Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets.
Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth.
Driving Commercial Performance:
Own the key business metrics that matter, including:
Fraud losses
Chargeback rates
Payment approval rates
Promotions efficiency
Recovery rates
False positive rates
Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability
Building Data-Driven Solutions
Use data to understand fraud trends, uncover new opportunities, and measure impact.
Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives.
Develop executive reporting and dashboards that provide clear visibility into business performance and emerging risks.
Leading Cross-Functional Execution
Work closely with Product, Engineering, Finance, Marketing, Fraud Operations, Payments, and external partners to deliver strategic initiatives.
Influence roadmaps, align stakeholders, and ensure our fraud capabilities continue to scale with the business.
Represent Payments Risk across senior leadership discussions and drive alignment on priorities and investment decisions.
Improve our Payments Ecosystem
Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain compliance with scheme requirements.
Continuously improve operational processes through automation, tooling, and scalable controls.
What We're Looking For
We're looking for someone who combines strategic thinking with strong analytical skills and enjoys solving complex business problems.
You'll likely have experience in payments, fraud, fintech, marketplaces, financial services, or another fast-paced, data-driven environment.
You'll bring:
Experience owning complex fraud, payments, risk, or trust & safety initiatives with measurable commercial impact.
Strong analytical skills, including SQL and data-driven problem solving.
Experience developing business cases and influencing investment decisions.
A track record of leading cross-functional initiatives across Product, Engineering, Finance, and Data Science.
The ability to translate complex data into clear recommendations for senior stakeholders.
Strong commercial judgement and an ability to balance growth, customer experience, and risk.
Experience with payment fraud, chargebacks, promotions abuse, or card payment ecosystems is highly desirable.
You'll thrive here if you...
Think like an owner and enjoy accountability
Love solving ambiguous, high-impact business problems
Are equally comfortable analysing data and influencing senior stakeholders
Enjoy working across multiple teams to turn ideas into execution
Balance customer experience with commercial outcomes
Continuously challenge the status quo and look for better ways of working
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
As a Program Manager for our Operational Support team, you will lead the design and delivery of large-scale programmes across the SMB Hub — from structured engagement frameworks to communications and change initiatives — that keep the Hub's commercial priorities moving and measurable. As a Program Manager, you will work closely with Sales, New Partner Experience (NMX), Account Management and Partner Support leads to ensure the right initiatives land at the right time, applying a recognised delivery methodology to keep programmes on track.
This is an ideal role for an individual with strong project and time management skills who can manage multiple concurrent programmes end-to-end, while also designing long-term frameworks that drive lasting change across a large, fast-moving operation.
The Team
The SMB Hub brings together our commercial teams — Sales, New Partner Experience (NPX), Account Management and Partner Support — responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners across Europe, supported through our in-house contact centre in Manchester and third-party providers.
The Operational Support team is the glue that holds the Hub together. Within the team, we own workforce management (WFM), commercial excellence, tooling and automation — and this role is central to delivering change, ensuring effective communication throughout the Hub, and driving commercial excellence for our partners and the Hub as a whole.
Core Responsibilities
Programme & Change Management
Lead end-to-end delivery of large-scale SMB initiatives — from scoping and governance through to sign-off, communications and reporting — so senior teams can track commercial impact.
Apply a consistent, recognised methodology (PRINCE2 or Six Sigma) to give initiatives clear milestones, risk management and quality control.
Design and embed a structured engagement framework for the Hub, defining how initiatives are prioritised, resourced and measured.
Strategic Planning
Translate Hub priorities into actionable delivery plans that support commercial objectives, such as Ad revenue growth and partner adoption of Ads and Offers.
Monitor delivery and engagement metrics (e.g. Peakon, adoption rates) and use the insight to adjust plans, manage risk and support decision-making.
Collaborate with senior leadership across Sales, NMX and Account Management to align delivery capacity with Hub priorities.
Stakeholder Engagement & Communication
Own the SMB communications strategy — channel ownership, sequencing and accountability — to improve clarity and consistency of key messages.
Produce clear, structured reporting that translates operational detail into decisions for senior stakeholders.
Act as the conduit between Sales, NPX, Account Management, Partner Support and Ops, keeping a wide stakeholder group aligned and informed.
What You'll Be Doing
Leading delivery of the Hub's structured engagement framework, defining how initiatives are prioritised and measured.
Designing and implementing strategic communications and change initiatives, ensuring cross-functional alignment and coaching teams to embed new ways of working.
Applying PRINCE2 or Six Sigma to bring rigour, clear milestones and risk management to SMB programmes.
Delivering the Hub's career pathway and capability-building initiatives, connecting development and learning to progression.
Championing change and identifying new ways of working with Sales, NPX and Account Management to ensure agents have the right tools and content.
Partnering with the commercial excellence and central teams to build robust plans that drive change through better engagement, improved efficiency or increased capability.
Linking delivery directly to commercial outcomes, such as Ad revenue growth and partner adoption of Ads and Offers.
Identifying risks and inconsistencies before they affect delivery, escalating and problem-solving with appropriate autonomy.
What You'll Need to Thrive
This is a delivery-focused role that will require an individual who can manage a number of competing priorities across a live, fast-moving Hub while keeping sight of the bigger picture. The successful candidate will be structured, comfortable applying a recognised delivery methodology, and confident communicating with stakeholders at all levels, including senior leadership.
The required skills include:
Strong project and programme management skills, ideally with a PRINCE2 or Six Sigma qualification (or clear demonstrable working knowledge)
Excellent time management — able to prioritise, sequence and protect delivery quality across multiple workstreams
Strong written and verbal communication skills, with the ability to flex style for different audiences, including senior stakeholders
Proven ability to lead and deliver complex plans against deadlines, with a clear prioritisation model
Comfortable working with data and metrics to track and evidence impact, not just activity
A collaborative approach; able to bring the right people together across functions and build trust quickly
The desired experiences include:
Typically 3+ years' experience in project or programme delivery, operations, or a comparable environment
Is either Six Sigma or Prince2 methodology (or equivalent) certified (Preferred)
Experience delivering communications, engagement or change initiatives at scale
Experience working within a commercial or contact-centre operating environment
Why Join Us?
At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving.
We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine — our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for a
Software Engineer, Backend
to join our
London
team. This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
About the Team
The Core BI team builds and operates the services, integrations and automation that power business intelligence across DoorDash, Deliveroo and Wolt. Our platforms help analysts, Analytics Engineers, Data Scientists, Software Engineers and business teams discover trusted data and make informed decisions at scale.
We combine software engineering, platform ownership, and a strong user focus to make BI tooling reliable, secure, scalable and self-service. The team supports the current BI ecosystem while helping shape a more integrated experience across the DoorDash group.
About the Role
As a Software Engineer on the Core BI team, you will build and operate the backend services, APIs and infrastructure our BI platforms run on. This is a hands-on software and platform engineering role: services and integrations, identity and access automation, observability, reliability and developer experience. BI is the domain you serve (primarily Looker and Sigma, and the systems around them), but the problems are backend and platform problems.
You will own problems from discovery through design, implementation, deployment, and operational support. You will work closely with Data Engineers, Analytics Engineers, Data Scientists, Software Engineers, Product Managers and business teams to turn recurring user needs into durable, self-service capabilities. If you're energized by solving technical problems with data and comfortable being deeply embedded across several domains, this role is for you!
You’re excited about this opportunity because you will…
Design, build, test, deploy and operate the backend services, APIs and automation that the BI platforms across DoorDash, Deliveroo and Wolt depend on
Automate the platform lifecycle end to end (provisioning, metadata, permissions, migrations, archival and validation) so administration stops being manual work
Build the integrations between BI platforms and the wider ecosystem: warehouses, identity providers, orchestration, CI/CD and internal developer tooling
Improve the availability, observability, performance, scalability and security of the systems you own, and carry them in production
Use AI tooling as part of how you engineer, and where it fits, build LLM-backed capabilities held to the same reliability and governance bar as anything else we ship
Raise the engineering bar on the team, from service design and code review to testing, CI/CD and documentation, and improve the developer experience for everyone building on the platform
We’re excited about you because…
3+ years of professional software engineering experience building and operating production backend, platform or infrastructure systems
Readable, maintainable, well-tested code in Python, plus comfort with SQL and a working understanding of data modelling and warehousing concepts
Experience building and owning APIs, integrations or automation in production, with sound judgement on service boundaries, authentication, data contracts and failure modes
Hands-on with CI/CD, containers and Kubernetes, observability, debugging and incident response, and you expect to operate what you build
Hands-on experience using AI tools (LLMs, agentic workflows, AI-assisted development) as part of how you engineer, and judgement about where they help and where they do not
End-to-end ownership of ambiguous problems, clear communication with technical and non-technical teams, and comfort self-organising in a fast-paced, distributed environment
Nice to Have
Experience owning or integrating with BI platforms such as Looker, Sigma or comparable tools, and familiarity with semantic layers such as LookML or dbt
Experience automating identity and access through Okta, SCIM or role-based access controls, or building multi-tenant platforms across brands and regions
Experience shipping LLM-backed features to real users (retrieval, grounding and evaluation), or with MCP, agent frameworks or tool-calling in production
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a Senior Manager, Corporate Services Sourcing to join our team. This is a remote role based in Europe (preferred hubs: London, Berlin, Copenhagen, or Helsinki). In this role, you’ll help us lead the Corporate Services Sourcing team for the Deliveroo and Wolt brands, driving strategic category management and delivering commercial value across a multi-million-pound indirect spend portfolio.
Get to know our
Finance
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Global Sourcing team within our Global Procurement organization, reporting into the Director, Head of Global Strategic Sourcing. You will lead a team of five (5) managing a broad portfolio across EMEA (including Professional Services, Global Security, Facilities/Real Estate, BPO, HR/Benefits, and Contingent Workforce), while partnering with the DoorDash Corporate Services team to capture global enterprise synergies.
Here’s what your day-to-day might look like:
Category Strategy & Leadership
Lead and develop a high-performing sourcing team
of five, setting clear goals, driving accountability, and building capability across the Corporate Services portfolio.
Build and execute multi-year category strategies
that increase category maturity, optimise total cost of ownership (TCO), and unlock value beyond traditional cost savings.
Partner with DoorDash sourcing leads
to align global category strategies, leverage enterprise scale across brands, and capture cross-regional synergies.
Execution & Supplier Management
Own the end-to-end sourcing lifecycle
for high-stakes corporate procurement, including data analysis, RFx creation, proposal evaluation, and complex contract negotiations (MSAs/SOWs).
Act as a trusted advisor and escalation point
for executive stakeholders across G&A functions (Finance, Legal, HR, Security) and core business lines.
Establish best-in-class supplier ecosystems
, tracking performance, SLAs, and supplier risk while embedding ethical and sustainable sourcing (ESG) practices.
Contribute to procurement transformation initiatives
, championing new tooling, AI-driven sourcing workflows, and continuous process improvements.
What You’ll Need to Thrive
Essential
Significant experience in Corporate Services Sourcing
, with a proven track record of developing and executing strategic category plans across indirect spend categories.
Demonstrated people management capability
, with experience leading, mentoring, and developing high-performing sourcing professionals.
Strong commercial and negotiation acumen
, with proven ability to structure and negotiate complex commercial agreements (MSAs, SOWs) and utilise TCO modelling.
Exceptional stakeholder engagement and communication skills
, capable of influencing senior leaders, managing matrixed business partners, and driving cross-brand collaboration.
Deep risk management expertise
, including third-party risk assessments, contract governance, and mitigation strategies within multi-jurisdictional environments.
Nice to Have
Experience working within the technology sector or high-growth, fast-paced marketplace environments.
Proficiency with modern procurement and CLM platforms (e.g., Coupa, NetSuite, Pivot) and enthusiasm for applying AI tools in day-to-day sourcing workflows.
Experience operating across European markets and diverse regulatory/legal structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Integrated Marketing team’s mission is to turn central marketing direction, Italy business priorities, and consumer insights into an integrated 360° marketing plan, then bring local and central teams together to coordinate delivery and measure effectiveness.
Success looks like:
One integrated 360° Italy marketing plan aligned with business priorities
Data-driven recommendations and trade-off decisions
Aligned local and central teams, with risks anticipated
Campaigns delivered and measured against clear KPIs
Clear leadership visibility on priorities, risks and results
We’re looking for an Integrated Marketing Manager to join our Milan team. This is a hybrid role and you’ll help us on Marketing Planning, Orchestrating 360° Campaigns, Tracking Performance.
What You’ll Be Doing
You'll join the Integrated Marketing Italy team with a primary focus on planning and strategy: you'll be the go-to person for turning central direction, business objectives and market insight into a clear, prioritised, data-driven 360° plan.
Here’s what your day-to-day might look like:
Own integrated marketing planning
: Lead quarterly and annual planning for the Italian market, (from kick-off through approval of priorities, objectives, budgets and calendar), translating central direction and local insight into one coherent plan and shared marketing calendar
Bring data into the plan
: synthesise performance, business insight and customer/market intelligence (partnering with Finance, Business Strategy and Insights teams) to inform priorities and support the team's assumptions
Steer marketing calendar:
keep the shared marketing calendar as the single source of truth, ensuring every initiative ties back to strategy and objectives and act as operational gatekeeper
Drive tracking and governance
: Monitor deliverables against objectives, maintain campaign documentation, consolidate visibility over marketing investment, and run post-campaign reviews that turn learnings into insights
Lead through influence
: Work across multiple functional teams, arbitrating competing local and central priorities across marketing initiatives.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Strategic thinking and business orientation
: Intellectual curiosity and the ability to quickly grasp complex topics, connecting marketing choices to market priorities and objectives
Data fluency and analytical rigour
: Strong ability to interpret performance, challenge assumptions, and turn data into clear recommendations
Integrated marketing planning and programme management
: Proven experience setting priorities and orchestrating 360° campaign execution end-to-end
Stakeholder management and influence
: Ability to operate in a matrix environment, simplify complex topics, and communicate effectively with senior stakeholders
Prioritisation and operational rigour
: Strong trade-off decision-making, risk anticipation, and dependency management.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine - our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA): CCNL Commercio e Terziario Classification Level: Livello 2
The salary range for this role is €45,600 – €57,000 gross per year.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€45.600
—
€57.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
Deliveroo is on a mission to transform the way the world thinks about food delivery, and B2B marketing is central to how we grow our merchant business. We're looking for a B2B Demand Generation Manager to own paid demand generation across our operating markets and help us win in one of the most competitive categories in tech. This is a high-autonomy, high-impact role for a seasoned performance marketer who can own demand gen end-to-end — from strategy and channel mix through to creative, execution, and the leads that actually convert into live, revenue-generating merchants.
Deliveroo operates in a focused set of markets, which means local relevance is everything. You'll work hand-in-hand with country Sales and commercial teams to understand each market's strategy, adapt the demand gen playbook to local realities, and choose the channels and tactics that will move the needle in each one. Rather than running a single global template, you'll tailor your approach country by country while building the repeatable systems that let us scale what works.
You'll manage significant budgets across a broad channel mix (Meta, TikTok, Google, programmatic and beyond) and you'll be equally comfortable crafting a sharp lead-gen campaign and a brand awareness push to win back share against multiple well-funded competitors. You'll partner with creatives to shape intelligent, well-positioned campaigns and testing winners, learning with data what works and can be scaled.
What you'll be responsible for
Owning end-to-end paid demand generation across our markets and B2B products, managing significant budgets across a broad channel mix (Meta, TikTok, Google, programmatic and beyond), experimenting with locally relevant tactics and turning what works into scalable playbooks;
Partnering closely with country Sales and commercial stakeholders to understand local strategy and market dynamics, and adapting the demand gen playbook to each market;
Building a lead generation engine that converts, looking beyond raw lead volume to lead quality, merchants that go live, and the GOV (Gross Order Value) they generate
Partnering with creative on full-funnel campaigns and sharp positioning, from lead generation through to brand awareness that defends and grows share in a highly competitive category, working independently with country teams;
Driving automation and AI-assisted workflows to improve efficiency and reduce manual effort;
Supporting new product and feature launches with go-to-market demand generation campaigns;
Owning reporting and measurement, defining success from spend through to live merchants and GOV, and building strong relationships with Sales, Product and commercial teams to drive real business impact.
What you'll be able to demonstrate
Essential
A seasoned performance marketer with 5–8 years running high-budget B2B paid campaigns across multiple channels with real strength in Meta, TikTok and Google Search and across multiple countries, products or clients;
SMB B2B experience: you build lead generation pipelines that convert, thinking beyond the lead to good leads, merchants that go live, and the GOV they generate;
Strong local and commercial instinct: you work naturally with Sales, adapt to each country's strategy, and communicate clearly in English (other languages a plus);
Ability to plan and optimise media investment against business and campaign-level KPIs, and to do in-house media buying;
A spark of creativity and a sharp eye for positioning, you partner with creatives to craft intelligent campaigns and operate independently with country teams;
Analytical and data-driven: you define KPIs, form hypotheses, design tests for statistically significant results, and scale up what works;
Genuine interest in using AI and automation to improve how you work, with concrete examples to back it up.
Nice to have
Familiarity with the Food or Retail industries;
Experience aligning inbound and outbound motions, and knowledge of data enrichment and attribution (e.g. Clay, Cognism, ZoomInfo), ABM or intent-based tools;
Experience with content syndication, paid PR or retail media.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Senior National Account Manager to join our UKI team. In this role, you’ll manage the daily relationship with a portfolio of our largest restaurant partners, using data-driven insights to grow their sales and help them achieve operational excellence.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the National Accounts team. Working with partners of this scale means you will often tackle challenges that Deliveroo is facing for the first time, directly shaping the future of how we collaborate with the world's largest food brands.
Here’s what your day-to-day might look like:
Strategic Relationship Management:
Act as the primary consultant for a portfolio of major restaurant partners, managing weekly operational meetings and high-level performance reviews.
Data-Driven Insight:
Monitor and analyse partner-specific goals, creating compelling narratives from complex data to show partners where and how they can improve.
Consultative Growth:
Increase revenue and health metrics by advising partners on best practices for selection, pricing, and service levels.
Operational Training:
Deliver in-person training sessions for key partners covering operational best practices, Deliveroo insights, and on-site troubleshooting.
Regional Collaboration:
Partner with regional Commercial Managers to identify and prioritise growth opportunities across specific UK zones.
Marketing Integration:
Work with restaurant marketing counterparts to design and deliver campaigns that create long-term value for both the partner and Deliveroo.
Cross-Functional Advocacy:
Identify opportunities to deepen relationships by involving and working with Deliveroo’s Marketing, Operations, and Product teams.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Partnership Expertise:
Proven experience in account management or a strategic partnerships role, ideally within a high-growth technology or marketplace environment.
Analytical Rigour:
The ability to manage large datasets and translate them into clear, applicable insights that drive business decisions.
Communication & Influence:
Effective relationship-building skills with the ability to communicate and present confidently to senior stakeholders.
Operational Agility:
A proactive approach to problem-solving and the ability to thrive in a dynamic, fast-paced setting.
Collaborative Mindset:
A team player who can work across functions to deliver complex, multi-layered projects.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Kuwait, Kuwait
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Please note we can only accept applications from Kuwaiti nationals for this role.
Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food delivered to your door in less than half an hour. But behind the scenes, there is a bigger story: one of high growth, exciting challenges, and a huge opportunity ahead.
We want to be the definitive food company — the app people turn to whenever they have a hunger pang. We are transforming the way people think about food and building a technology-driven company at the forefront of one of the fastest-growing industries in the world. Join us for the ride.
About the role
We are looking for a Junior Designer with a strong focus on motion graphics to support the Kuwait marketing team across all campaigns. This role will be hands-on, fast-paced, and highly collaborative, working closely with the local marketing team, brand team, and wider creative stakeholders to deliver engaging visual assets for campaign, social, CRM, and owned-channel activity.
The main responsibility of this role will be to support the development of motion graphics and design assets that bring Deliveroo campaigns to life in a way that feels fresh, on-brand, and locally relevant for the Kuwait market.
Objectives of this role
Thrive in a fast-paced, collaborative environment with a high-volume workload and short turnaround times.
Support the Kuwait marketing team with creative design and motion graphics across campaigns, always delivering work that is on-brand and visually engaging.
Help raise the standard of visual storytelling across marketing channels through strong motion design, layout, and creative execution.
Interpret briefs clearly and translate campaign objectives into compelling visual assets.
Stay up to date with design, motion, social, and digital content trends, especially those relevant to the Kuwait market.
Maintain a strong understanding of Deliveroo’s brand guidelines, visual identity, and campaign style.
Responsibilities
Support the Kuwait marketing team across all campaigns with design and motion graphics requirements.
Create motion graphics for marketing campaigns, social media, CRM, owned channels, digital placements, and other campaign touchpoints.
Interpret creative briefs and develop visual concepts that align with campaign objectives.
Adapt campaign assets across different formats, channels, and audience needs.
Work closely with the marketing and brand teams to ensure all visual assets are consistent with Deliveroo’s brand identity.
Create static and animated assets using Adobe After Effects, Illustrator, Photoshop, and Figma.
Support the localisation of campaign visuals for the Kuwait market.
Take feedback from stakeholders and revise creative work quickly and accurately.
Organise and manage design files, templates, and campaign assets efficiently.
Stay current with emerging design tools, AI-enabled creative workflows, and motion graphics best practices.
Required skills and qualifications
At least 1 year of experience in a corporate, agency, or in-house creative environment.
A strong portfolio showcasing both motion and static graphics work.
Good working knowledge of Adobe After Effects, Illustrator, and Photoshop.
Knowledge of Figma and experience adapting designs across digital formats.
Strong understanding of visual design principles, layout, typography, colour, and composition.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent organisational skills and the ability to manage multiple projects at once.
Strong attention to detail and ability to deliver polished work within tight deadlines.
A proactive attitude and willingness to learn, experiment, and improve.
Preferred skills and qualifications
Bachelor’s degree or equivalent qualification in graphic design, motion design, visual communication, multimedia design, or a related creative field.
Experience working on marketing campaigns, social media content, or digital advertising assets.
Knowledge of AI creative tools and how they can support design, production, or workflow efficiency.
Experience working with local or regional Middle East brands is a plus.
Interest in food, culture, social trends, and digital content.
Benefits
30 days of annual leave
Medical insurance
Free Deliveroo Plus — free delivery and access to special offers
Maternity and paternity benefits
End-of-year parties and regular social events
An extremely fun team to work with
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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ОфисBoston, MA
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