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Location: North America Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Pacific or Mountain Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do - Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery - Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit - Partner with our engineering team to document and reproduce bugs - Surface trends and insights from customer feedback to the team at large to inform product choices - Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations What we're looking for - Passion about technology, quality, and Linear’s mission - Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users. - Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile). - Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role. - Based in U.S. or Canada Pacific or Mountain Time only What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Compensation For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear. Learn how we think and work - A story about our mission: Read Me https://linear.app/readme - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Задачи: — Развёртывание и поддержка blockchain nodes / validator infrastructure. — Эксплуатация Kubernetes-кластеров в bare metal окружении. — Поддержка и развитие IaC-подхода. — Настройка мониторинга и observability. — Работа с сетевой инфраструктурой. — Troubleshooting и устранение инцидентов. — Взаимодействие с заказчиком по инфраструктурным вопросам. — Обеспечение высокой доступности и стабильности сервисов. Требования: — Уверенный опыт с Kubernetes в bare metal environments. — Практический опыт с Terraform и Ansible. — Сильная Linux-экспертиза (Ubuntu / Debian / CentOS). — Опыт работы с Prometheus и Grafana. — Хорошее понимание сетей: DNS, TLS, ingress/load balancers. — Опыт поддержки production infrastructure. Преимущества: — RKE2, Talos Linux. — Flux / Argo CD. — Базовый Go или Python. — Security/compliance practices (шифрование, hardening). — Опыт работы с blockchain nodes / validator infrastructure. Условия: — Работа из офиса в Тбилиси или удалённо (релокация из РФ/РБ обязательна). — Помощь с релокацией в Тбилиси. — Полное обеспечение техникой. — Компенсация занятий спортом и обучения.

Требования: - Студент 4 курса бакалавриата или магистратуры - Базовые знания Линукс, СУБД, сетевых технологий - Возможность работать 30-40 часов в неделю - Понимание своей роли и ответственности Обязанности: - Внедрение и эксплуатация модулей сервисной шины - Решение трабл-тикетов на 3 линии поддержки - Автоматизация системных операций - Развитие процессов мониторинга приложений Условия: - Оформление по ТК РФ - ДМС с третьего месяца работы - Корпоративная мобильная связь - Гибкий график для совмещения учебы - Помощь опытных специалистов по жизненным вопросам

Задачи: — Поддержка и улучшение облачной инфраструктуры AWS, включая VPC, EC2, EKS, IAM, Route 53 и S3. — Управление платформами на базе Kubernetes. — Проектирование, внедрение и поддержка инфраструктуры как кода (IaC) с использованием Terraform и Ansible. — Поддержка развертывания сервисов и стандартизации платформы с помощью Helm. — Создание, поддержка и улучшение конвейеров CI/CD с использованием GitLab CI и Argo CD; администрирование локальных установок GitLab. — Поддержка и улучшение мониторинга и наблюдаемости платформы (VictoriaMetrics, VictoriaLogs, Grafana). — Администрирование и поддержка HashiCorp Vault. — Устранение неполадок и поддержка сред на базе Linux, работающих на EC2 и Kubernetes. — Оказание базовой оперативной поддержки для PostgreSQL, MS SQL, Airflow и рабочих нагрузок баз данных, работающих как в AWS RDS, так и в Kubernetes. — Участие во внедрении средств контроля безопасности инфраструктуры и платформы (шифрование, сегментация сети, безопасная связь между сервисами и т. д.). — Разработка внутренних инструментов и решений для автоматизации. — Расследование инцидентов, выявление первопричин и внедрение превентивных мер. Требования: — Опыт работы с Kubernetes, AWS, Terraform. — Знание английского языка на уровне от B2. Условия: — Релокация в Индию, город Гургаон. — Полный релокационный пакет. — Возможность поработать в других странах через год. — Работа в русскоязычной команде. Обзор проектов: — Система принятия решений для риск-менеджеров и разработчиков стратегий по борьбе с мошенничеством, использующая Kogito, Kotlin и Kubernetes. — Платформа автоматизации маркетинга с микросервисами на Python и FastAPI. — Data Lakehouse с Apache Airflow, Apache Spark, MS SQL и технологиями для борьбы с мошенничеством и обеспечения информационной безопасности.

Location: Harlow, United Kingdom About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Please note that this is a shift work (day & night shift). The role As an IT Datacenter Technician , you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations. You’re welcome to work at our data center. Your responsibilities will include: Monitor and support the IT infrastructure as a shift worker (day & night shifts). Diagnose and resolve issues related to server and network hardware within the data center. Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements. Manage and maintain fiber optic and patch cable connectivity. Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation. Collaborate with internal teams to resolve technical and operational issues. Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance. Requirements: Solid understanding of server and networking equipment. Practical, hands-on experience with server hardware, network switches, and fiber optic cabling. Proven ability to diagnose and resolve hardware-related issues. A proactive, responsible, and results-driven work attitude. It will be an added bonus if you have: Valid Category B driving license. Basic knowledge of the Linux operating system and familiarity with command-line tools. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Cincinatti, OH What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Требования: - Знания Linux и основные команды - Взаимодействие с сетью: HTTP/HTTPS, DNS, TCP/IP - Понимание Docker и Kubernetes - Знакомство с CI/CD, Ansible и SQL Обязанности: - Внедрение и эксплуатация модулей сервисной шины - Анализ заявок 3й линии поддержки - Развертывание и обновление сред для разработки - Разработка пайплайнов доставки и автоматизация операций Условия: - Оформление по ТК РФ - ДМС, корпоративная мобильная связь - Гибкий график, обучение новым навыкам - Наставничество от коллег, работа с реальными задачами

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers. As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts — embedded in your customers' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You'll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed — and ensure the right internal teams are engaged when needed. Responsibilities Serve as the named technical support contact for a defined book of strategic enterprise accounts, embedded in customer channels and joining recurring account cadences as the support voice Own your customers' technical support needs end to end — investigate, diagnose, and resolve complex issues directly, and partner with internal Engineering and Product teams to drive resolution when needed Build deep, durable context on each customer's architecture, integrations, and use cases so you can respond with nuance rather than from a script Partner closely with the Customer Success Manager, Account Executive, and Applied AI team on each account as part of a single, coordinated account team Capture technical feedback and product friction from your accounts and route it to Product with the impact data and detail needed to prioritize it correctly Manage high-urgency issues for your accounts with extreme ownership, and coordinate cleanly with the broader Product Support team for continuous coverage Help build the foundations of the Support Engineer function — runbooks, escalation paths, tooling, and the metrics we'll use to measure its value Become an expert in all Anthropic products across the API, Claude for Enterprise, and Claude Code You may be a good fit if you Have 5+ years in technical product support, with meaningful time in an escalated, priority, or named-account support team for enterprise customers Have been the person an enterprise customer knows by name and reaches for first when they need technical help Are deeply fluent with APIs and technical SaaS products, and can read technical documentation, error logs, and request traces with ease Have hands-on experience troubleshooting SSO, SAML, OAuth, and enterprise authentication flows Are persistent and curious — you delight in the hunt of tracking down a bug, and are energized by fixing it for every similar user going forward Possess strong user empathy and crisp, kind written communication; you can translate between a frustrated customer engineer and an internal platform team without losing either Are comfortable operating in ambiguity, making informed decisions in never-before-seen situations, and knowing when to pull the escalation cord Enjoy building trust and collaborating closely with go-to-market partners (Sales, CS, Applied AI) without owning the commercial relationship yourself Have contributed to the foundations of a support team before — the essential, often unglamorous work of writing the first runbook Are excited about Anthropic's products and the opportunity to shape how the world's largest companies get support for them Strong candidates may also have SQL proficiency for querying logs and usage data to investigate issues Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript) Understanding of LLM capabilities, prompt engineering patterns, and current limitations Familiarity with enterprise networking concepts, cloud infrastructure (AWS, GCP), and IT environments Experience working inside a customer's shared Slack or similar embedded-support model Background as a Technical Account Manager, Support Engineer, or Designated/Premier Support contact at a developer-platform or infrastructure company The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $250,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Tokyo Workplace: Hybrid About ICEYE ICEYE delivers unparalleled persistent monitoring capabilities through its constellation of Synthetic Aperture Radar (SAR) satellites. Our solutions enable customers to make informed decisions by providing actionable insights in near real-time, regardless of weather or lighting conditions. About the job We are seeking an ISR Cell Operator to support Japan-focused operations by coordinating satellite tasking, monitoring incoming SAR data, and delivering timely intelligence to customers and internal stakeholders. This role sits at the intersection of operations, analysis, and customer engagement, ensuring that ICEYE’s capabilities are effectively leveraged to meet mission requirements. Key Responsibilities • Mission Coordination & Tasking ◦ Manage and prioritize satellite tasking requests for Japan and surrounding regions ◦ Coordinate with internal mission planning teams to optimize collection schedules ◦ Ensure timely execution of customer requirements • Real-Time Monitoring & Operations ◦ Monitor ISR workflows and data acquisition in near real-time ◦ Track satellite passes, collection status, and delivery timelines ◦ Respond to time-sensitive or high-priority tasking requests • Data Interpretation & Reporting ◦ Review SAR imagery and derived products to identify relevant changes or events ◦ Generate concise, actionable reports for customers ◦ Support rapid dissemination of insights during critical situations (e.g., disasters, security events) • Customer & Stakeholder Engagement ◦ Act as a point of contact for Japan-based customers ◦ Translate operational needs into actionable tasking plans ◦ Provide updates on mission status and product delivery • Operational Support & Continuous Improvement ◦ Maintain situational awareness of regional events impacting ISR priorities ◦ Contribute to process improvements and operational best practices ◦ Support training and onboarding of new team members Requirements • Bachelor’s degree in Geospatial Intelligence, Remote Sensing, Defense Studies, Engineering, software or related field. • Experience in ISR operations, geospatial analysis, satellite operations, or similar environments. • Familiarity with SAR imagery and/or remote sensing data (preferred) • Engineering or software background. • Military or law enforcement experience preferred. • Strong analytical skills with the ability to interpret complex datasets • Ability to work in a fast-paced, time-sensitive operational environment • Native-level proficiency in Japanese with business-level fluency in English required. • Willingness to work flexible hours or shifts if required • Must be eligible to obtain a security clearance or an equivalent level of clearance. • Valid Japanese driver’s license required. Preferred Qualifications • Experience working with government, defense, or security customers in Japan • Knowledge of maritime domain awareness, disaster response, or border security operations • Familiarity with GIS tools (e.g., QGIS, ArcGIS) or imagery analysis platforms • Prior experience in a 24/7 operations or command center environment Why Join ICEYE Japan? • Be part of a cutting-edge space technology company transforming Earth observation • Work on mission-critical operations with real-world impact (e.g., disaster response, national security) • Collaborate with a global, highly skilled team • Opportunity to shape ISR operations in the Japan market Who We Are ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Poland, Spain, Germany, the UK, Australia, Japan, the UAE, Greece, and the US. We’re a growing international team of builders. Join us.

Задачи: — Проектировать и развивать внутреннее AI-ядро: агенты, skills, tool use, routing, orchestration. — Строить и улучшать RAG-сценарии: retrieval, chunking, embeddings, reranking, доступ к знаниям. — Делать reusable-компоненты и шаблоны для аналитиков: skills, коннекторы, пайплайны, reference flows. — Интегрировать AI-платформу с внутренними системами, базами данных, API и корпоративными источниками знаний. — Настраивать observability, tracing, evaluation и контроль качества AI-пайплайнов. — Оптимизировать качество, latency, стоимость и устойчивость пайплайнов. Требования: — Практический опыт построения production RAG / agent / workflow-систем. — Опыт создания внутренних инструментов или платформ, которыми реально пользовались аналитики или бизнес-команды. — Умение работать на стыке engineering и enablement: собрать решение и сделать его понятным для пользователей. — Опыт интеграции AI-пайплайнов с корпоративными источниками данных, API и внутренними системами. — Умение разбирать сложные пользовательские сценарии и упаковывать их в reusable-механики платформы. Технический стек: • Python, SQL, FastAPI, API integrations, async, service-oriented development. • LangGraph, LlamaIndex, Haystack, Semantic Kernel. • Qdrant, pgvector, Weaviate, Milvus, OpenSearch, Elasticsearch. • Embeddings, hybrid search, metadata filtering, reranking. • Airflow, Prefect, Dagster, Temporal. • Langfuse, Phoenix, OpenTelemetry (или собственные подходы к tracing / observability / eval). • Docker, Linux, Kubernetes, CI/CD. Условия: — Ставка: обсуждается отдельно. — Готовность к редким командировкам в Ереван. — Работа в топовом финтех-направлении над уникальным AI-продуктом.

Location: Kyiv Workplace: onsite Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe. We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams. The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform. Requirements: 5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role. Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc. Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt. Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management. Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems. Experience with secrets management, access control, and credential rotation practices. Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie. Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.Strong communication, ownership, task management, and mentoring skills. Desirable: Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar. Experience with streaming platforms such as NATS or Kafka. Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services. Experience with compliance frameworks such as SOC 2.Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements. Experience with disaster recovery planning, backup strategies, incident response, or production fire drills. Responsibilities: Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence. Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience. Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams. Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs. Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes. Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices. Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements. Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage. Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil. We offer: The opportunity to suggest and implement your own ideas that directly influence the product and its mass production; A place in a fast-growing company with a motivated and professional team; Competitive salary; Medical insurance; Corporate English classes; The opportunity to participate in Ajax’s internal beta-testing program for security systems; Discounts from partner companies; Discounts on Ajax products. Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Location: Ljubljana, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities: Review, and update SDLC documentation for automation systems (RS, SDS, HDS, Protocols, etc.). Disaster Recovery Planning and testing for OT systems. Join the daily support Rota for the support services department. Out of hours On-call Application Support when required. Periodic reporting of tasks complete and support provided. Drive improvements and innovations across shopfloor applications engaging with Client teams on a regular basis. Manufacturing Execution System (MES) Manufacturing Execution System operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Recipe updates. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Data Historian Data historian operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Troubleshooting of data acquisition interfaces. Provide on demand data reports facilitating quality investigations or PAT requests. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Serialization Systems Serialization operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Troubleshooting of vision system performance. Provide on demand data reports facilitating quality investigations or PAT requests. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Business Applications Various Business Application operational support, maintenance and monitoring. First line support for end users, acting as a super user. Application administration and ownership. Periodic performance review in line with site defined procedures. Lead person in SDLC documentation such as HDS, URS, FRS. Act as coordinator site representative in hardware or application vendor/supplier support. Requirements Bachelor's degree in appropriate field of study or equivalent work experience. Experience in a cGMP environment is essential. MES/OSI-PI or General Process Control knowledge is essential. Deep understanding of serialization and understanding of manufacturing processes. Good knowledge of process data interfaces such as OPC DA, A&E, UA, Modbus. Good knowledge of MS Office tools usage and automation. Knowledge of PLC/SCADA, Hardware and Networking. Understanding of IT Security/cybersecurity. Ability to prioritize the criticality of support issues as they arise and act accordingly. Excellent analytical and problem-solving skills. Excellent communication and reporting attitude. Handle and operate efficiently under pressure. Fluency in Slovenian and English. Candidates must be able to present a Criminal Record (not older than 3 months). Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's inference fleet serves Claude to millions of users across our own products and the world's largest cloud platforms. The stack that makes this possible is deep and tightly coupled: accelerator kernels, model servers, distributed routing, autoscaling, capacity management. Every layer affects the others, often in ways that are hard to see in isolation. The Inference System Dynamics team is responsible for understanding that whole system and holding it to a high bar across four dimensions: throughput, latency, reliability, and correctness . We measure how the fleet performs against its theoretical performance frontier, run cross-layer investigations to explain the gaps, and own the correctness checks that make sure Claude's outputs are right, not just fast, across hardware platforms and serving configurations. We don't own the individual components. We instrument and model them, find the highest-leverage opportunities across them, and partner with the owning teams to land the wins. You'll work across all four areas. One week that might mean tracing a tail-latency regression from request timing down through routing and batching into a kernel overhead; the next it might mean tightening a correctness eval so it catches an output regression introduced by a quantization change. We're looking for performance engineers who treat correctness as part of performance. Key Responsibilities Run cross-layer performance investigations across throughput, latency, and reliability, sizing the gap between actual fleet performance and theoretical rooflines, identifying root causes, and quantifying the value of closing them Own and improve the correctness evaluation pipeline that validates model output quality across hardware platforms, numerics, and serving configurations, and lead the investigation when it catches a regression Build the observability, dashboards, and modeling tools that make throughput, latency, cost, reliability, correctness, and their interactions legible across the stack Partner with kernel, serving, routing, autoscaling, and capacity teams to prioritize and land the highest-impact optimizations your analysis surfaces Ruthlessly stack-rank a large surface area of opportunities by impact and effort, and say no to the ones that don't make the cut Minimum Qualifications Hands-on performance engineering experience: profiling, roofline analysis, latency/throughput optimization, and root-cause investigation in complex production systems Proficiency in Python, with the ability to read, instrument, and contribute to large production codebases you didn’t write Solid data analysis skills (e.g. SQL, pandas, or similar) sufficient to turn raw telemetry into clear findings Ability to communicate quantitative results clearly in writing to influence priorities on teams you don't manage Genuine interest in correctness as an engineering discipline: numerics, evaluation design, regression detection Preferred Qualifications Experience with ML systems, especially training or inference infrastructure or general LLM serving stacks. Direct large-scale inference experience is a strong plus Familiarity with GPU/TPU/accelerator performance concepts (memory bandwidth, kernel overheads, quantization, collective communication). Reasoning about these matters more than having written kernels yourself Experience with reliability engineering for high-throughput services: autoscaling, load balancing, request routing, tail latency Experience with model evaluation or numerical regression-detection pipelines Experience building observability or telemetry for distributed systems Comfortable having impact through influence and evidence rather than direct ownership Representative Projects Trace a 350ms latency gap on a new accelerator platform from end-to-end request timing down to a server scheduling overhead, quantify the win, and land the fix directly or with the owning team Redesign the correctness eval gate: determine which signals reliably catch real model-output regressions versus noise, and make it the trusted release criterion across hardware backends Build a FLOPs funnel that breaks down where compute actually goes across the fleet, exposing the gap between achieved throughput and kernel rooflines Root-cause a numerical divergence between two hardware platforms to a specific kernel change, and define the acceptance threshold going forward Model the latency–cost impact of changing batch-sizing and utilization targets, and turn the result into the signal the autoscaler uses in production Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $350,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Москва Voice360 - AI платформа извлечения знаний о Клиенте из коммуникаций (голос, текст) по профилю клиента, истории использования продукта и действий сотрудника. Платформа создана для трансформации модели продаж КИБ и улучшения клиентского опыта. Существует возможность получения данных на естественном языке в режиме чата и визуальных инструментов аналитики. Пользователи: владельцы продуктов, клиентские менеджеры, руководители точек продаж, контроль качества, бизнес-аналитики. Обязанности * Поддержка Web приложения * Установка дистрибутивов * Работа с инцидентами (2-ой линии сопровождения) * Участие в настройке инструментов процесса DevOps * Мониторинг работы процессов Web приложения Требования * Опыт использования \*nix систем OS RHEL/CentOS (пользователь/продвинутый пользователь) * Уверенные знания SQL \\ SQL-like языков (понимание основных принципов построения SQL-запросов и схем данных) * Знание языков - bash, Pyton, Scala (приветствуется) * Навыки написания тех документации – Confluence * Навыки работы с генеративными AI-моделями * Навыки работы с системами учёта задач (jira или аналоги) * Опыт сопровождения ETL-процессов (IPC, IBDM (и др.) приветствуется Приветствуется работа с инструментами: DevOps, CI/CD, Zabbix / Grafana или аналогов, ELK/Kibana * Приветствуется опыт работы в банке / интеграторах / консалтинге * Приветствуется опыт сопровождения хранилищ данных, высоконагруженных интеграционных систем Условия * Место работы: м. Кутузовская, Кутузовский проспект 32 к1 * График работы 5/2 * Доступны режимы работы: офис, смешанный, дистанционный * Оформление согласно ТК РФ * Социальный пакет: ДМС, спортзал (фитнес, йога), спортивные и культурно-массовые мероприятия, возможность обучения за счет компании, льготные условия кредитования * Отличная профессиональная команда Годовая премия

Задачи: - Поддержка мерчантов при интеграции с платежными решениями Noda - Исследование сложных технических и платежных проблем с использованием логов, инструментов мониторинга и внутренних систем - Диагностика инцидентов, выявление коренных причин и координация решений с внутренними командами - Обеспечение стабильной работы платежных потоков и интеграций - Тесное сотрудничество с командами Payments, Automation, SRE, Account Management и Product - Улучшение и поддержка технической документации, руководств по интеграции и внутренней базы знаний - Участие в тестировании интеграций и процессах контроля качества - Наставничество младших сотрудников и повышение стандартов поддержки в команде Требования: - Опыт работы 4+ года в технической поддержке, поддержке интеграций или платежной поддержке - Опыт работы с FinTech, платежными системами, PSP или продуктами открытого банкинга - Глубокое понимание HTTP, API, клиент-серверной архитектуры и платежных потоков - Практический опыт работы с логами и инструментами мониторинга (Kibana или аналогичные) - Понимание процессов управления инцидентами, принципов SLA/SLO и поддержки в продуктивной среде - Опыт работы с базами данных SQL/NoSQL - Сильные аналитические и навыки устранения неполадок - Отличные коммуникативные навыки и умение строить доверительные отношения с мерчантами и внутренними заинтересованными сторонами - Опыт наставничества или поддержки младших сотрудников - Свободное владение русским и английским языками на уровне B2 или выше Условия: - Удалённая работа на полный рабочий день - 28 календарных дней отпуска в год - 7 дней wellness в год - Бонусы до $5000 за рекомендацию успешных кандидатов - 50% оплата профессионального обучения, международных конференций и встреч - Корпоративная скидка на уроки английского - Медицинские льготы с компенсацией до $1000 брутто в год на страхование здоровья или оплату врачей - Организация рабочего места с предоставлением необходимого оборудования - Внутренняя геймифицированная система благодарностей для бонусов и тимбилдинга

Location: Moscow, Russia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! In this role you will be responsible in supporting both in-place and in-cloud technologies & technology users via defined procedures. The position reports to an IT manager and is part of a team that supports both the voice and data networks for various corporate business functions. Responsibilities Offers technical guidance in managing the company's data and voice networks. Installs, maintains, and provides support for local area networks (LAN), wide area networks (WAN), telephone systems, firewalls, and wireless solutions. Installs, supports, and maintains tools for network management, monitoring, and security. Conducts technical analyses of software, hardware, and transmission systems utilizing various diagnostic tools to ensure efficient network operations. Observes, evaluates, and resolves issues within network and telecom environments to eliminate faults and guarantee high-quality transmission. Engages with third-party service providers and IT vendors. Creates and maintains documentation pertinent to the network environment. Collaborates with other IT specialists (such as the security team, server team, Helpdesk, etc.) on complex projects. Participates in team and project meetings as necessary. Gains insight into the general industry standard usage of supported technologies. Develops a basic understanding of business processes and how they rely on supported technologies. Fosters relationships within the IT department and with clients to enhance collaboration and teamwork essential for achieving organizational goals. Performs other tasks as assigned, with or without accommodations. Works within a team environment that involves frequent use of PCs and collaborative tools. Physical installation and relocation of network devices and associated hardware are required. Requirements Bachelor’s degree in information technology or related business field CCNA certification or similar knowledge advantage, CCNP certification is advantage and preferred Minimum of 5 years of experience in Information Systems Extensive experience with LAN, WAN, SD-WAN, and wireless technologies, encompassing routing, switching, routing protocols, network hardware, management, and security Proficient in the deployment and operations of Fortinet technologies Experience with Cisco networking solutions Familiarity with Microsoft Azure infrastructure and operations Solid understanding of the OSI model Skills in advanced data network design Significant experience with telephony systems, including PBX, voicemail, and related platforms Able to develop and troubleshoot programming for voice systems and call routing Strong knowledge of carrier network interfaces and services, proficient in VOIP/TDM and TCP/IP environments Exceptional analytical abilities with advanced problem-solving skills, including collaboration with peer technical teams to analyze and resolve cross-platform issues or to create problem-solving techniques, tools, and instructions for new or complex technologies Solid business knowledge with a strong grasp of how supported technologies integrate into business operations, effectively applying this understanding in daily support and addressing unusual or critical issues Knowledge of Linux/UNIX is a plus Essential knowledge of Fortinet NSE Certification or equivalent; NSE certification is preferred Microsoft Azure Fundamentals certification is a preferred advantage Familiarity with VMWare and MS Server is advantageous Excellent communication skills, with strong verbal and written proficiency in English; additional language skills are welcome Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Saint Petersburg, Russia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! In this role you will be responsible in supporting both in-place and in-cloud technologies & technology users via defined procedures. The position reports to an IT manager and is part of a team that supports both the voice and data networks for various corporate business functions. Responsibilities Offers technical guidance in managing the company's data and voice networks. Installs, maintains, and provides support for local area networks (LAN), wide area networks (WAN), telephone systems, firewalls, and wireless solutions. Installs, supports, and maintains tools for network management, monitoring, and security. Conducts technical analyses of software, hardware, and transmission systems utilizing various diagnostic tools to ensure efficient network operations. Observes, evaluates, and resolves issues within network and telecom environments to eliminate faults and guarantee high-quality transmission. Engages with third-party service providers and IT vendors. Creates and maintains documentation pertinent to the network environment. Collaborates with other IT specialists (such as the security team, server team, Helpdesk, etc.) on complex projects. Participates in team and project meetings as necessary. Gains insight into the general industry standard usage of supported technologies. Develops a basic understanding of business processes and how they rely on supported technologies. Fosters relationships within the IT department and with clients to enhance collaboration and teamwork essential for achieving organizational goals. Performs other tasks as assigned, with or without accommodations. Works within a team environment that involves frequent use of PCs and collaborative tools. Physical installation and relocation of network devices and associated hardware are required. Requirements Bachelor’s degree in information technology or related business field CCNA certification or similar knowledge advantage, CCNP certification is advantage and preferred Minimum of 5 years of experience in Information Systems Extensive experience with LAN, WAN, SD-WAN, and wireless technologies, encompassing routing, switching, routing protocols, network hardware, management, and security Proficient in the deployment and operations of Fortinet technologies Experience with Cisco networking solutions Familiarity with Microsoft Azure infrastructure and operations Solid understanding of the OSI model Skills in advanced data network design Significant experience with telephony systems, including PBX, voicemail, and related platforms Able to develop and troubleshoot programming for voice systems and call routing Strong knowledge of carrier network interfaces and services, proficient in VOIP/TDM and TCP/IP environments Exceptional analytical abilities with advanced problem-solving skills, including collaboration with peer technical teams to analyze and resolve cross-platform issues or to create problem-solving techniques, tools, and instructions for new or complex technologies Solid business knowledge with a strong grasp of how supported technologies integrate into business operations, effectively applying this understanding in daily support and addressing unusual or critical issues Knowledge of Linux/UNIX is a plus Essential knowledge of Fortinet NSE Certification or equivalent; NSE certification is preferred Microsoft Azure Fundamentals certification is a preferred advantage Familiarity with VMWare and MS Server is advantageous Excellent communication skills, with strong verbal and written proficiency in English; additional language skills are welcome Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Mexico We are looking for an Incident Manager to join our Customer IT Support team. The Customer IT Support team is responsible for leading and coordinating critical outages, engaging technical and business stakeholders across the company, and driving incidents toward timely resolution. The team plays a key role in minimizing customer impact, maintaining service reliability, and ensuring effective communication throughout the incident lifecycle. As an Incident Manager , you will lead response efforts for high-impact incidents affecting customers and Plata products, ensuring swift coordination, clear communication, and efficient resolution. You will work closely with cross-functional teams to restore services, identify root causes, and drive continuous improvements that strengthen the resilience and reliability of our IT environment. Challenges that await you: Lead our incident response from detection to resolution and retrospective analysis, ensuring minimal impact on our clients by making critical decisions quickly Take personal ownership of critical Incidents Demonstrate leadership and seamless coordination with global teams, both technical and business Assign incident roles and delegate tasks to the incident’s participants Organize post-incident recovery actions and customer communication Participate in post-incident reviews to identify root causes and improve future responses Mentor and develop the IT Support Duty Team members Train incident participants on how to act during critical incidents Take part in the company-wide improvements in terms of monitoring, alerting, and incident management processes What makes you a great fit: 3+ years' experience in handling significant incidents in a 24/7 high-load environment 5+ years in roles in engineering, product, or service delivery Clear, structured communication (including C-suite executives) under high pressure Ability to coordinate multiple teams simultaneously Strong decision-making in uncertain conditions Experience in Public Cloud, Microservices, and monitoring systems The technical aptitude to understand our technology stack and incident response protocols Ability to size up a situation, assess the effectiveness of various tactics/strategies, and make rapid decisions on appropriate courses of action Has flexibility and ability to listen to expert feedback, modifying plans on the fly as necessary Your Bonus Skills: Experience in Fintech in a similar role, SRE, or other technical roles Experience with AWS, Kubernetes, PostgreSQL, and Kafka Experience working with incidents.io , Rootly, FireHydrant, or similar Incident Management Systems Experience coordinating with Legal, Communications, Privacy, and other non-technical stakeholders Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Mexico with assistance for the employee and their family Flexible work: hybrid or full-time from our office in Mexico or or remotely within time zones from GMT-8 to GMT-3 Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies