Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$86,000
—
$129,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Ads organization powers Reddit's advertising platform, enabling advertisers to reach highly engaged communities while helping Reddit grow its business. The reliability of our Ads systems directly impacts advertiser success, revenue generation, and user experience.
The Ads Reliability team partners closely with Ads Engineering to improve reliability, scalability, operational excellence, and developer productivity across Reddit’s advertising ecosystem. We help build and operate highly available services that drive revenue and maintain advertiser trust. We’re looking for a Senior Site Reliability Engineer to build, operate, and scale the critical systems behind Reddit Ads.
What you’ll do:
Partner with Ads Engineering teams to improve reliability, scalability, and operational excellence of ad-serving, auction, targeting, measurement, and billing systems.
Design, build, and maintain infrastructure, tooling, and automation that improve service reliability and engineering productivity.
Improve observability through monitoring, alerting, tracing, logging, and dashboards.
Participate in on-call rotations and lead incident response efforts for critical production systems.
Run root cause analysis and drive corrective actions following incidents.
Collaborate with software engineers throughout the service lifecycle, from design reviews through production operations.
Drive adoption of SRE best practices including SLIs, SLOs, error budgets, capacity planning, and operational readiness reviews.
Reduce operational toil through automation and self-service tooling.
Help define and measure advertiser-critical user journeys such as campaign creation, ad delivery, reporting, and billing.
Scale Ads systems to support continued traffic growth, increased advertiser demand, and evolving business requirements.
What We’re Looking For
5+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
Strong experience supporting high traffic, user facing production environments.
Strong cross-functional collaborations skills to lead and influence operational excellence.
Good understanding of modern distributed systems, scale engineering, and cloud-native architectures.
Strong software engineering skills in languages like general-purpose backend languages like Go.
Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.
Experience with observability platforms, monitoring systems, alerting, and incident response.
Experience driving automation and operational improvements.
Benefits:
Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,800
—
$267,100 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
About the role
Sentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners.
You are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement.
You will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities.
This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you.
In this role you will:
- Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product
- Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience
- Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV
- Build out and operationalize an engaging certification program for customers, partners, and employees.
- Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects
- Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)
- Work in close partnership with sales and marketing to track progress of leads within the Sentry University
- Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design.
- Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc).
- Develop KPIs that measure adoption and effectiveness of the training programs.
You’ll love this job if you:
- Enjoy talking about technology and interfacing with engineers and engineering leaders
- Are looking to make an impact in the life of our customers through teaching them how use our product to achieve their business and technical goals
- Appreciate working on a variety of projects with different stakeholders
- Like being “in the middle of it all”, working across the organization to move the product forward
- Have a fast-paced, results-driven mindset
- Love developer tools, open-source, and/or all things software development life cycle
Qualifications
- Strong knowledge in the application monitoring field
- 5+ year experience in technical training development and delivery
- BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
- Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences
- Strong presentation skills
- Significant experience working with customers and partners, both remotely and in person
- Ability to think out of the box to develop structured training plans, actions, and measurable metrics
- Experience leveraging various learning tools and media to provide optimal learning
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: New York, NY
About Us:
EvolutionIQ’s mission is to improve the lives of injured and disabled workers and enable them to return to the workforce, saving billions of dollars in avoidable costs and lost productivity to the US and global economies and make insurance more affordable for everyone. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of
Inc.’s Best Workplaces
3 years in a row!
About You
: As a Staff Data Scientist on the Data Science & Insights team, you will serve as the analytics expert for your internal stakeholders, using data & models to help them make better decisions. You thrive in dealing with ambiguous decision-making problems, small & big data modeling and insight generation, both for clients and internal stakeholders. You’ll explore and analyze new datasets as we enter new markets and quickly make critical recommendations for your fellow team-mates in Engineering and Product Management. You love diving deep into hard analytical questions, striving in answering ambiguous open ended questions with clear data-driven insights and recommendations. You’re supercharged by having interesting, unsolved problems continually present themselves and inform both the technical as well as business side of the business for critical decisions. You demonstrate ownership and leadership to build out the analytical muscle at EvolutionIQ and demonstrate value by clearly shaping the path of new developments and high ROI initiatives.
Your Impact:
You will work closely with Engineering & Product to improve our team and clients understanding of claims data; you work closely with business stakeholders to leverage internal data that demonstrates product ROI and give them mission-critical insights to steer the company in new high ROI directions. The ideal candidate will ensure EIQ tells excellent stories through data & modeling that clearly and accurately communicate the impact and ROI of our products internally and externally. Additionally, you will partner with product managers to do rapid iterations on new product ideas, scope the business opportunity of new product features, and measure ROI of ongoing user engagement with a variety of products.
What You'll Achieve (Performance Outcomes)
:
Support the decision-making of EvolutionIQ’s leadership team in critical recommendations such as which product features we should build as they lead to highest projected ROI or measuring impact of existing product through sophisticated experimental design setups that best leverage the user feedback we have on challenging small data, high variance outcome problems.
Uncover new product research directions (hypothesis generation) through exploratory data analysis and hypothesis testing.
Create data insights to win clients by helping define and build the sales & marketing narrative
Present results to internal stakeholders as well as our clients in the insurance industry
Generate meta-analysis across clients to drive product & sales strategies
Build, own, and standardize client-facing analysis and reporting on existing products across multiple clients and ROI dimensions
Work closely with the ML team to analyze the impact of modeling results, debug data issues, and communicate findings to colleagues and clients.
Write efficient and reliable relational database queries, create re-usable dashboards, write design documents, write clean & maintainable code for reproducible analytics via CLI tools, perform code reviews, and maintain state-of-the-art engineering practices.
Continue to grow and learn in the data & analytics space, focusing on business problems that require making sense of large-scale structured and unstructured datasets.
Oversee the integration of cross-organizational projects, drive improvements and recommendations for your engineering and product counterparts, and define operational goals and objectives.
Provide direction and accomplish results for business leaders through solving hard measurement problems that impact business bottom line
About You (Key Competencies):
7+ years of data analysis/quantitative experience, preferably within Machine Learning and Product environments
At least 2 years experience in mentoring or tech-leading junior analysts and business-critical analytics projects
Masters degree in statistics or equivalent quantitative field with strong focus on applied, data-driven solutions.
Sophisticated knowledge of statistics, linear & non-parametric modeling, and advanced SQL engineering experience.
Designed, implemented, and analyzed A/B or multi-arm experiments with clear recommendations for product direction & development.
Proficient in the use of Python, pandas, Jupyter notebooks, and SQL-based analytics dashboards (e.g., Google’s DataStudio / Looker or Tableau), and familiarity with standard statistical packages and visualization tools in Python.
Skilled data illustrator who makes market-ready graphs, slides, figures, and presentations
Excellent communication, storytelling, and presentation skills
Proven understanding of Product and Business analytics, fundamentals, and processes
Proven ability to synthesize data insights into actionable recommendations
Proven ability to handle large datasets via SQL and/or map-reduce analytics and data aggregation as needed.
Even Better if You Have:
PhD in statistics or related quantitative field with strong focus on applied, data-driven solutions.
Experience in Bayesian statistics and causal inference methods
Written production quality code for reproducible analytics pipelines
Work-life, Culture & Perks:
Compensation:
The base salary range is
up to $250K,
with flexibility depending on a candidate’s background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
Well-Being:
Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
Home & Family:
Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
Office Life:
Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
Growth & Training:
$1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
Sponsorship:
We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.
EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally.
The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way.
WHAT YOU'LL DO
- Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them.
- Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code.
- Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems.
- Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more.
- Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket.
- Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently.
WHAT YOU HAVE
- Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices.
- Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra.
- Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles.
- Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact.
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
BONUS POINTS:
- Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP.
- Endpoint work inside a compliance program (SOC 2, ISO 27001).
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey runs on a fleet of Macs and Windows devices, and every one of them is the front door to how each Harvey employee does their work. We're seeking a Senior Systems Engineer to own client engineering end to end - Jamf, Intune, Autopilot, Okta device trust, and more, and the automation that ties them together. This is the person who decides how a laptop gets built, secured, patched, recovered, and retired, and who makes those decisions hold up as we scale across offices globally.
The ideal candidate has run a production device management environment at scale and can move between writing the deployment tooling, debugging a broken enrollment, and pushing for improvements to policy, process, and systems along the way.
WHAT YOU'LL DO
- Own the endpoint platform. Jamf Pro for macOS, Intune and Autopilot for Windows, and the mobile fleet alongside them. You set configuration standards, patching cadence, and compliance baselines in partnership with Security, and you're accountable for the fleet actually meeting them.
- Engineer the device lifecycle. Zero-touch provisioning through Apple Business Manager and Autopilot, automated onboarding and offboarding, hardware refreshes, DLP, and forensics. Where the lifecycle still depends on someone remembering to do something, replace that with code.
- Build the automation the fleet runs on. Most of this role's leverage comes from tooling - Python and scripts against Jamf, Intune, and Okta APIs, event-driven workflows, and self-service that lets employees fix their own problems.
- Partner with Security on endpoint posture. Work directly with Security on endpoint policies, EDR coverage, device trust and Okta FastPass, disk encryption and key escrow, browser management, and more.
- Be the final escalation for endpoint issues. IT Operations handles tier 1 and 2 globally; the problems that reach you are the strange ones. You'll fix them, and then fix the class of problem so the next person doesn't file the ticket.
- Support a global, in-person-heavy company. Harvey has offices across the US, EMEA, and APAC. You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently.
WHAT YOU HAVE
- Minimum 5 years in endpoint, client, or IT systems engineering, including direct ownership of a macOS MDM environment at 1000+ devices.
- Deep hands-on Jamf experience, plus real Windows management experience via Intune, Autopilot, and Entra.
- Strong scripting and automation ability in Python, Bash, or Swift, with a track record of building tooling against vendor APIs rather than clicking through admin consoles.
- Working fluency with an IdP, Okta preferred, covering SSO, MFA, device trust, and how identity and endpoint policy interact.
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
BONUS POINTS:
- Experience running endpoint security tooling in a production environment - CrowdStrike or equivalent EDR, managed Chrome Enterprise, DLP.
- Endpoint work inside a compliance program (SOC 2, ISO 27001).
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Finance Data Governance Consultant (Contract)
*This is a 12 month temporary assignment
Sony Interactive Entertainment is seeking an experienced, hands-on Finance Data Governance consultant to help establish and operationalize SIE’s Finance Data Governance capability. The role will partner across Finance and Technology to define governance standards, document critical Finance data and lineage, establish data quality controls, govern master data and hierarchies, and support priority Finance data products.
The ideal candidate should have 8+ years of experience in data governance, Finance transformation, or Finance data management, with strong knowledge of financial processes and systems. Experience with SAP S/4HANA, Snowflake, data catalog/governance platforms such as Atlan or Collibra, and enterprise reporting tools is preferred. The candidate should be comfortable working independently in a greenfield environment and translating complex Finance and technical requirements into practical, sustainable governance processes.
Responsibilities:
Establish the Finance Data Governance Foundation
Assess the current maturity of Finance data governance, documentation, ownership, controls, and data management practices.
Design and implement a practical Finance Data Governance operating model, including roles, decision rights, governance forums, workflows, escalation paths, and operating cadences.
Create governance standards, procedures, templates, decision logs, issue-management routines, and approval processes that Finance and Technology teams can use in practice.
Build the Finance Data Inventory and Business Glossary
Identify and inventory priority Finance data domains, systems, tables, reports, interfaces, data products, calculations, mappings, and critical data elements.
Document business definitions, ownership, stewardship, approved usage, security classification, refresh frequency, and downstream dependencies.
Resolve conflicting definitions across Accounting, FP&A, management reporting, statutory reporting, and regional Finance teams.
Prepare metadata for publication in an enterprise data catalog and establish workflows for maintaining, reviewing, approving, and retiring governance documentation.
Document Data Lineage and Finance Transformation Logic
Map data from source systems through integration, transformation, consolidation, reporting, and analytical consumption.
Document business rules, transformation logic, mappings, allocations, eliminations, adjustments, currency translation, and reconciliation points.
Identify manual transformations, uncontrolled spreadsheets, duplicated logic, missing ownership, and lineage gaps, and support impact assessments for upstream changes.
Partner with technical teams to distinguish business lineage from physical and technical lineage.
Establish Data Quality and Financial Data Controls
Define practical Finance data quality standards, rules, thresholds, monitoring requirements, and acceptance criteria.
Build a data quality rule inventory and support issue identification, triage, root-cause analysis, ownership, remediation, escalation, and closure.
Develop data quality scorecards and maintain traceable and auditable evidence for approvals, exceptions, reconciliations, and remediation activities.
Govern Finance Master Data and Hierarchies
Document and govern Finance master data, reference data, mappings, and hierarchies, including accounts, cost centers, profit centers, entities, products, regions, currencies, scenarios, and reporting periods.
Define ownership, approval, versioning, effective dating, and change-control requirements.
Partner with master-data and technology teams on future hierarchy-management and Master Data Management initiatives, including business requirements, process design, testing, and downstream-impact assessment.
Support Priority Finance Data Products
Apply governance standards to priority Finance data products and procedures.
Support documentation and validation of SAP financial and consolidation data, including ACDOCA and ACDOCU where applicable.
Help document data flows and reconciliation requirements across SAP, consolidation and reporting platforms, Snowflake, Domo, planning tools, and downstream reports.·
Support the development of governed enterprise context and semantic layers for reporting, analytics, and AI-enabled Finance use cases.
Drive Adoption and Manage Delivery
Facilitate workshops, prepare executive-ready updates, develop training materials, and coach data owners and stewards on their responsibilities.
Translate complex Finance and technical concepts into clear documentation and decisions.
Establish a repeatable onboarding approach for new data domains and data products.
Promote governance as an enabler of faster, more reliable reporting and analytics rather than as an administrative exercise.
Develop and maintain a prioritized governance backlog with defined owners, deliverables, dependencies, and completion criteria.
Work independently, identify missing requirements, and move ambiguous work toward resolution.
Required Qualifications:
8+ years of experience in data governance, Finance data management, Finance transformation, financial systems, data quality, metadata management, or related consulting roles.
Demonstrated experience establishing or materially improving a data governance and data strategy capability in a complex enterprise.
Strong understanding of Finance processes, including general ledger, management reporting, financial consolidation, planning, forecasting, close, and reconciliation.
Experience documenting financial data definitions, business rules, mappings, hierarchies, lineage, controls, and data quality requirements.
Experience partnering with Finance, Accounting, FP&A, data engineering, business intelligence, security, and enterprise technology teams.
Ability to distinguish business ownership and governance responsibilities from technical platform and engineering responsibilities.
Strong facilitation skills and the ability to drive decisions across stakeholders with different priorities.
Demonstrated ability to create detailed, usable deliverables with limited existing documentation or structure.
Strong written communication skills with the ability to produce both detailed working documentation and executive-level summaries.
Experience working in a consulting, transformation, or contractor environment where measurable deliverables and knowledge transfer are required.
Ability to operate independently in an ambiguous, fast-moving, greenfield environment.
Bachelor's degree or equivalent.
Preferred Qualifications
Experience with SAP S/4HANA Finance and related financial data structures, consolidation, or group reporting (e.g., ACDOCA, ACDOCU).
Experience with cloud data platforms, enterprise analytics/reporting tools, and data governance/catalog platforms (e.g., Snowflake, Tableau, Power BI, Domo, Atlan, Collibra, Purview, or similar).
Strong understanding of data quality and architecture, including SQL, data profiling/reconciliation, dimensional modeling, semantic layers, hierarchies, and modern data architectures.
Experience working with Finance data in SOX-controlled or audit-sensitive environments, including data supporting automation and AI; consulting, Finance transformation, or enterprise data advisory experience preferred.
#LI-SV1
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below.
$129,600
—
$194,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - California
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s direct ad business. Most learners use our free, ad‑supported app—so great ads are core to our mission. We’re hiring a Head of West Coast Sales to open and scale our West Coast region. You will set regional strategy, build and lead a high‑performing team, and own revenue outcomes across priority verticals and agency holding companies. As a player/coach, you’ll cultivate senior‑level relationships, shape pricing and packaging with leadership, and close high‑impact deals that both delight learners and drive revenue while leading a team of sellers. This is a high‑ownership, early‑stage opportunity to help define how ads show up for hundreds of millions of learners while building a repeatable, data‑driven go‑to‑market.
🧠 You will...
Own West Coast revenue targets and forecasting; build a healthy, predictable pipeline across named accounts and agency groups, and deliver against quarterly goals.
Develop and execute the regional go‑to‑market strategy, including territory design, vertical focus, pricing/packaging inputs, and coverage plans as we scale.
Hire, coach, and lead a small team of sellers over time; establish operating rhythms, deal reviews, and CRM hygiene standards that improve forecast accuracy and execution.
Build and deepen senior relationships at brands and agencies; open new logos and expand strategic accounts with clear commercial narratives that map Duolingo’s unique strengths (design, IP, native formats) to client objectives.
Lead complex deals end‑to‑end—from prospecting and positioning through negotiation, close, renewal, and expansion—partnering tightly with Account Management and Ad Ops for flawless delivery.
Share actionable market feedback with sales and product leadership to inform pricing, packaging, measurement, and ad experiences while protecting the learner experience.
Operate with speed and rigor in a startup‑like environment, building repeatable sales motions, outreach cadences, and team practices that scale from 0→1 and 1→N.
✅ You have...
8+ years of direct digital ad sales experience with a consistent track record of hunting, closing, and renewing in premium mobile or consumer app environments.
Success selling video and native/custom formats and structuring innovative agreements with top‑tier advertisers and agencies.
Proven ability to engage senior decision makers while rolling up your sleeves to build collateral, troubleshoot issues, and drive revenue personally.
Strong understanding of ad tech and mobile app ecosystems, with skill using data to assess performance and inform pricing and packaging.
Excellent communication and presentation skills, and comfort operating with ambiguity at high velocity.
⭐ Exceptional candidates will have...
Established relationships across West Coast brand and agency decision makers.
Experience introducing or scaling a new ads product from 0→1 within a publisher or platform environment.
Experience shaping regional GTM, sales process, or coverage models beyond an individual book of business.
Familiarity partnering with Account Management and Ad Ops on native/custom programs and live‑campaign storytelling to drive renewals.
Vertical expertise in Entertainment, Gaming, Streaming, or Tech that accelerates early traction.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$183,200
—
$274,800 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI compute at a scale and pace that outruns what off-the-shelf data center equipment was designed for. Much of the power and cooling equipment behind our next campuses — battery energy storage systems (BESS), grid-forming and grid-following inverters, solid-state transformers (SST), E-STATCOM and other power-quality devices, medium-voltage switchgear, UPS, and liquid-cooling systems — is either new to the market, new to the supplier, or being built at a volume the supplier has never shipped before.
The NPI Engineer owns the path from "the supplier has a design" to "the equipment is qualified, manufacturable at rate, and running reliably on site." You sit between our electrical and mechanical design teams, our supply chain and quality teams, and the supplier's engineering and factory organizations, and you make sure every new product or major variant clears the gates — EVT, DVT, PVT, FAT, SAT — before it is trusted with production load. This is a hands-on role: you will spend real time on supplier factory floors, in test labs, and at site commissioning.
What you'll do
Own the NPI program for each new power or cooling product
(BESS, inverters, SST, E-STATCOM, MV switchgear, UPS, CDUs, chillers) from concept selection through ramp, including the gate schedule, exit criteria, and risk register.
Drive early supplier design engagement:
translate our site requirements (fault current, grid interconnection, harmonic and ride-through requirements, thermal envelopes, footprint, serviceability) into product requirements and specifications the supplier can build to, and negotiate trade-offs with their engineering teams.
Lead DFM/DFT/DFx reviews
with suppliers so designs are manufacturable at the rate we need, testable in the factory, and serviceable in the field.
Plan and run prototype and pilot builds:
define EVT/DVT/PVT scope and sample counts, witness builds, own test plans (type testing, HALT/HASS, thermal, EMC, protection coordination, functional and integration tests), and drive root cause and corrective action on every failure.
Qualify the product for deployment:
define and execute first-article inspection, factory acceptance testing (FAT), site acceptance testing (SAT), and integrated system testing with the rest of the electrical and cooling chain, and sign off on production readiness.
Hand off to steady state:
transfer qualified products, control plans, test procedures, and known-issue lists to the Manufacturing Quality and Supply Chain Delivery teams, and support them through the first production ramps.
Build the reliability picture:
run FMEA/DFMEA with suppliers, define reliability targets and burn-in requirements, and feed field failure data back into the next revision.
Coordinate cross-functionally
with design engineering, construction, commissioning, utilities/interconnection, safety, and sourcing so NPI schedules are integrated with campus delivery schedules.
Keep suppliers honest:
track readiness and risk with clear metrics, escalate early, and hold technical reviews that resolve issues rather than admire them.
You may be a good fit if you have
8+ years of engineering experience in power electronics, electrical equipment, or industrial energy systems, with at least 4 years in an NPI, product development, or product engineering role that owned a product from prototype through production ramp.
Direct, hands-on experience with at least two of: BESS, utility- or data-center-scale inverters, medium-voltage transformers or switchgear, UPS, STATCOM/power-quality equipment, or liquid cooling systems (CDUs, chillers, hydronics).
Working knowledge of the relevant standards and how they get applied in qualification: UL 9540/9540A, UL 1741 and IEEE 1547, IEEE 2800, IEC 62477 / IEC 62909, IEEE C37 and C57 series, NFPA 70/855, UL 1778, and comparable IEC equivalents.
Experience defining and executing structured qualification programs (EVT/DVT/PVT, FAT/SAT, type testing, reliability testing) and closing failures with disciplined root cause analysis and CAPA.
Familiarity with supplier factory environments — production lines, test bays, quality systems — and the ability to assess a supplier's real readiness to ship at rate.
Fluency in design-for-manufacturing and design-for-test principles and the supplier ECO/change-control process.
Strong systems thinking: you can reason about how an inverter, a battery, a transformer, and a cooling loop behave together at a site, not just in isolation.
Clear written and verbal communication, and comfort driving decisions across engineering, supply chain, and executive audiences.
A bachelor's degree in electrical, mechanical, or power engineering, or equivalent experience.
Willingness to travel 30–40% to supplier factories and data center sites, including internationally.
Strong candidates may also have
Experience with solid-state transformers, grid-forming inverters, E-STATCOM, or other emerging power-conversion equipment being introduced to data center or utility applications for the first time.
NPI or product engineering experience at a hyperscaler, a large utility-scale developer, or a Tier-1 power equipment OEM.
Background in grid interconnection studies, protection coordination, or power-system modeling (PSCAD, ETAP, PSS/E, or similar).
Liquid cooling product introduction experience — CDU, rear-door heat exchanger, direct-to-chip, or immersion systems.
Reliability engineering credentials (CRE, Six Sigma) or experience running HALT/HASS programs.
Firmware and controls validation experience for power conversion equipment (inverter control loops, BMS, EMS, PLC/SCADA integration).
Experience standing up or scaling new supplier manufacturing lines, including contract manufacturing and international sites.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
As a Tech Linguistic Tester 1, you will primarily be proofreading and editing content already localized to your native language, making sure that you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be
checking UIs for functional issues.
Job Description
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
• Write and report relevant bugs and errors using best practices through internal database system.
• Ability to undertake and prioritize tasks and issues quickly and efficiently.
• Native language skills and cultural awareness of native country.
• Good oral and written communication.
• Highly organized with attention to detail and a commitment to quality.
• QA various products in by accurately following testing instructions and test cases.
• Discover and report defects (bugs) using client specific bug tracking tools.
• Evaluate translations in the context of software, mobile apps and documentation.
• Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions.
• Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries.
• Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
• Complete assigned tasks in a timely manner and of high quality.
Experience
• Ability to work onsite and/or well as client location.
• Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
• Up-to-date awareness of current and common technical language usage in the target language.
• Strong English skills, both written and verbal.
• Experience with MS applications (Outlook, Word, Excel, PowerPoint).
• Ability to navigate networks and websites with different browsers.
• Basic knowledge of PC-hardware (desktop and laptop).
• Basic knowledge of smart phones (iPhone or Android).
• Familiarity with Android and iOS operating systems..
• 3+ years professional translation & localization experience.
• Familiarity with native culture and trends.
• Avid user of social media with familiarity with Facebook Family of Apps.
• Experience with consumer devices that provide utility like messaging, health, fitness, calendar, organization.
Key Competencies and Requirements
• Strong Company & Industry Awareness.
• Can establish & Develop Processes and procedures as part of a client program.
• Strong Problem-Solving skills as to arrive at optimal solution.
• Shows excellent Time Management skills.
• A Plan-Do-Check-Act cycle approach to tasks and workloads.
• Takes Ownership of deliverables.
Be organized and able to work in a fast-paced environment.
• Candidates with Localization/QA/translation experience or with advanced computer skills are preferred.
Knowledge of common technological terms in English and target language.
Flexibility with varying hours.
Location: Portland, OR
Workplace: onsite
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
As a Tech Linguistic Tester 1, you will primarily be proofreading and editing content already localized to your native language, making sure that you catch any errors in the content, such as: grammar, typos, syntax, punctuation, capitalization, political incorrectness, inconsistencies, and extra spaces between words or characters. You will sometimes be translating content from English to your native language. You will also be
checking UIs for functional issues.
Job Description
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
• Write and report relevant bugs and errors using best practices through internal database system.
• Ability to undertake and prioritize tasks and issues quickly and efficiently.
• Native language skills and cultural awareness of native country.
• Good oral and written communication.
• Highly organized with attention to detail and a commitment to quality.
• QA various products in by accurately following testing instructions and test cases.
• Discover and report defects (bugs) using client specific bug tracking tools.
• Evaluate translations in the context of software, mobile apps and documentation.
• Be a subject matter expert for linguistic issues in the target language; be able to research and resolve linguistic questions.
• Adhere to project-specific quality standards, trademarks, style guides and client-preferred checklists and glossaries.
• Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
• Complete assigned tasks in a timely manner and of high quality.
Experience
• Ability to work onsite and/or well as client location.
• Native-level or fully bilingual fluency (both spoken and written language) in required language(s).
• Up-to-date awareness of current and common technical language usage in the target language.
• Strong English skills, both written and verbal.
• Experience with MS applications (Outlook, Word, Excel, PowerPoint).
• Ability to navigate networks and websites with different browsers.
• Basic knowledge of PC-hardware (desktop and laptop).
• Basic knowledge of smart phones (iPhone or Android).
• Familiarity with Android and iOS operating systems..
• 3+ years professional translation & localization experience.
• Familiarity with native culture and trends.
• Avid user of social media with familiarity with Facebook Family of Apps.
• Experience with consumer devices that provide utility like messaging, health, fitness, calendar, organization.
Key Competencies and Requirements
• Strong Company & Industry Awareness.
• Can establish & Develop Processes and procedures as part of a client program.
• Strong Problem-Solving skills as to arrive at optimal solution.
• Shows excellent Time Management skills.
• A Plan-Do-Check-Act cycle approach to tasks and workloads.
• Takes Ownership of deliverables.
Be organized and able to work in a fast-paced environment.
• Candidates with Localization/QA/translation experience or with advanced computer skills are preferred.
Knowledge of common technological terms in English and target language.
Flexibility with varying hours.
Location: Porto, Portugal
Workplace: none
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
French and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
The contract location will be
Porto, Portugal
Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
Fixed Contract with trust based working hours
Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7
We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: European Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Romania; Spain; Turkey; Bulgaria; Poland; Hungary; Montenegro; Estonia; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a User Acquisition Manager who will participate in daily growth marketing activities and operations on Meta & SnapChat. The ideal candidate is self-motivated, self-driven, eager to grow and learn, with strong adaptability to fast changes and a quick learning ability.
You are expected to work directly inside ad accounts every day across various funnels, based on strategy and planning, launch and optimize campaigns, and make performance analysis and apply relevant changes that will facilitate metric improvements.
Results, efficiency, and ROI are the primary measures of success. If you are excited about managing budgets, regions and driving measurable growth this role is for you.
KEY RESPONSIBILITIES
- Execute and optimize sales campaigns across Meta & SnapChat, covering multiple funnels, including worldwide and standalone segments
- Keep on track of adapting relevant creative sets to the campaigns, optimise ad sets with bids and budgets and applicable ad combinations
- Take full control and ownership of testing creatives generated for SnapChat and also adapt from Meta, analyze ad performance, deliver reporting, and identify key trends and insights
- Deeply analyse the testing creative tendencies, identify winners, locate them individually in new campaigns and in existing ones for optimisation
- Analyse cohort performance, create dedicated campaigns for genders, age segments, interest based ones
- Continuously monitor and optimize performance on a daily and hourly basis across budgets, audiences, placements, creatives, and bids
- Maintain clear UA processes by following assigned strategies and executing daily tasks, including campaign launches, creative transitions, and funnel switching
- Develop custom and lookalike audience campaigns, create campaigns based on interests
- Collaborate closely with Creative Managers to source, test, and iterate creative ideas, identifying and scaling top-performing concepts based on performance data
- Ensure disciplined execution across account structure, testing frameworks, scaling logic, and performance monitoring
QUALIFICATIONS
- 2+ years of hands-on experience in User Acquisition / Performance Marketing, with a proven track record of managing and scaling paid acquisition campaigns
- B2C subscription-based products experience
- Understanding of key performance metrics, including eCPA, ROAS, CPM
- Experience managing worldwide campaigns with deep knowledge of targeting options, placements, audience segmentation, and budget management
- Performance-focused - being keen on meeting the target CPA and ROI goals to scaling performance efficiently
- Analytical ability to evaluate performance reports and structure campaigns by region, age, gender, and audience segments
- Ability to quickly identify, react to, and resolve performance issues within short timeframes
- Self-motivated and proactive, with strong adaptability to fast changes, fast problem-solving skills, and a quick learning ability
- Excellent communication skills with the ability to effectively collaborate across cross-functional teams
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (45 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Porto, Portugal
Workplace: none
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a work student
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
German and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
The contract location will be
Porto, Portugal
Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
Fixed Contract with trust based working hours
Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
Hungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24/7
We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languages
We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
Attractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
Our students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time job
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a Platform Engineer to improve the infrastructure, developer tooling, and delivery workflows used by more than 100 engineers.
The role combines infrastructure and software development, with an approximate 65/35 split. You’ll work on cloud infrastructure, deployment automation, observability, CI/CD, and internal tooling. The goal is to make development and releases more reliable, efficient, and straightforward.
What you’ll do
- Improve developer experience and engineering productivity by building tools and workflows that make it easier for engineers to develop, test, and ship software.
- Maintain infrastructure automation with Ansible, Terraform, and Terragrunt.
- Improve the reliability and performance of our CI/CD workflows.
- Find the causes of slow builds, failed pipelines, and flaky tests.
- Develop internal tools, improve test infrastructure, and occasionally work on product features.
- Improve observability across our infrastructure and delivery workflows using OpenTelemetry, ELK.
- Leverage AI to improve engineering workflows by building cloud-based agent tools and helping teams adopt effective practices.
Our tech stack
AWS, Terraform, Terragrunt, Ansible, Jenkins, Docker, ELK, ClickHouse, MongoDB, PostgreSQL, and Ruby-on-Rails.
What we’re looking for
- Experience developing and maintaining complex CI/CD workflows.
- Software development experience, such as building internal tools, APIs, backend services, or automation.
- Experience with AWS or another cloud provider.
- Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana).
- Strong Computer Science and System Design fundamentals.
- Willingness to learn and use Ruby and/or Go.
What we’d be particularly excited about
- Experience optimizing CI build times, especially with Jenkins.
- Experience with Docker or Kubernetes.
- Experience with Ruby, Python, or JavaScript.
- Familiarity with build systems such as Webpack or Gradle.
You don’t need to know every technology in our stack. We value strong technical fundamentals, curiosity, and the ability to work on different types of engineering problems.
Blog Posts
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
About Sensor Tower
Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide.
Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem.
Why Sensor Tower?
Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love!
GLOBAL TEAMS
Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development.
What you'll do
Lead & Develop Talent
Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability.
Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
Partner with recruiting to hire, onboard, and retain top talent
Set Strategy & Own Program Performance
Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods.
Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows.
Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer.
Drive Cross-Functional Alignment
Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment.
Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners.
Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution
Research and resolve risk events stemming from process breakdowns.
What we look for
6+ years of direct experience in disputes, fraud risk prevention and detection within FinTech/tech industry
5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs.
Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience.
Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building.
Exceptional executive communication and influence skills, with the ability to align diverse stakeholders.
Proven experience in leading teams through major change and comfort with ambiguity.
Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected.
Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management).
Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency.
Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus.
Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $101,000 - $151,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The role
Join the team that creates PlayStation development tools used by thousands of game developers, testers, artists, and producers to make every PlayStation game.
Working with experienced colleagues, you will play a fundamental role developing and improving our video streaming technology that has developed into a critical product since remote working became the norm.
The ideal candidate should have a strong desire to continue to learn, to develop and to explore ideas; to demonstrate strong design and coding skills, and, above all, have a passion for quality.
What you’ll be doing
Analysis of customer requirements to produce maintainable designs
Develop and deliver work to schedule
Participate in code and documentation reviews
Provide estimates for tasks
Provide input to technical writers producing documentation
Work with support engineers on customer issues
Must have
BSc in Computer Science or equivalent experience.
Excellent problem-solving skills
Strong C# and / or C++ skills gained in a commercial environment
Experience with .Net, WPF or Avalonia
Experience with React
Commercial experience in desktop UI design
Deep understanding concurrency and related design patterns
Familiar with software testing techniques and tools, writing unit tests
Confident in Git
Nice to have
Electron (Node.js)
Typescript
HTML / CSS
Experience in cross platform development for Windows, Linux, MacOS
Reactive UI
gRPC
MFC
PostgreSQL
xUnit
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
€69.500
—
€104.300 EUR
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
seniorSan Francisco, CA
ГибридSan Francisco, California
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorSan Francisco; You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently
ГибридseniorNew York; You'll build for time zones you aren't in, and document and train the team well enough that someone in each location can resolve issues independently
seniorUnited States, Remote
УдалённоRemote - California
УдалённоleadRemote-Friendly, United States
ОфисPortland, OR
ОфисPortland, OR
Porto, Portugal
УдалённоEuropean Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Romania; Spain; Turkey; Bulgaria; Poland; Hungary; Montenegro; Estonia; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Porto, Portugal
ГибридLondon, UK; Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM