Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We’re looking for a Software Engineer to join our Platform team. You will build the observability systems that give Vercel visibility into how we build, ship, and operate our systems. Core Platform owns Vercel’s reliability, resilience, and engineering velocity. We’re looking for engineers to create observability for everything from cost attribution to deployment velocity, alongside the logs, metrics, and traces necessary to optimize how Vercel builds its systems. This is a role with a wide breadth where we quickly develop critical systems and improve the entire Vercel code base. You will report to Eric Larson, Engineering Manager, Platform and will be located onsite, hybrid, or remote.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday, even if the role is listed as remote. For location-specific details, please connect with our recruiting team.
What you'll do
Design and build high-scale, internal observability systems (metrics, logs, and traces) that give engineering and the business visibility into Vercel's own infrastructure.
Build cost attribution and chargeback tooling so spend can be accurately mapped to the parts of the business driving it, reducing reliance on third-party tools like Datadog.
Partner with Backend and Platform teams to instrument services for compliance, auditing, and record-keeping requirements.
Evaluate, integrate, and help operate observability infrastructure across our existing vendors and the CNCF ecosystem.
Ship pragmatic, high-leverage visibility quickly that drives improvement in how we build, deploy, and operate our systems.
Work closely with Backend and Platform engineers to scale observability infrastructure to the throughput and cardinality of Vercel's full production traffic.
What you need
Proficient in TypeScript, with backend/infrastructure experience.
Hands-on experience with Go, Rust, or Zig in production systems.
Experience with distributed computing systems at scale.
Experience with cloud infrastructure, including object storage.
Familiarity with observability tooling and concepts (Datadog, Grafana, New Relic, Splunk, or CNCF-based stacks such as Prometheus-compatible backends).
Bonus if you
Have contributed to or worked closely with CNCF observability projects.
Built, scaled, and improved internal developer platforms.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000-$312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations.
You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled.
Responsibilities
Strategy and Tooling
Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it
Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access
Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process
Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship
Inventory and Assignment
Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it
Run audits of who-has-what and reconcile physical counts against the system of record
Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments
Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels
Procurement and Refresh
Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar
Build out the refresh calendar and advance it across offices
Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up
Collection, E-waste and Disposal
Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them
Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate
Handle equipment under legal hold or other chain-of-custody requirements
BPO and Contingent Fleet
Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors
Corporate Mobile
Run day-to-day operations for the corporate mobile program and write its runbook
Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet
Automation
Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools)
You may be a good fit if you
Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment
Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
Have run an e-waste or secure disposal program with certified partners and chain-of-custody records
Have managed reseller or vendor relationships for hardware purchasing and asset disposal
Write things down: runbooks, how-to guides and knowledge base articles
Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance
Strong candidates may also
Have supported a corporate mobile program or carrier account
Have basic scripting experience (Bash or Python) for inventory or reporting automation
Have experience using AI tools to improve personal or team productivity
Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization.
Responsibilities:
Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API,
Claude.ai
, Claude Code)
Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite
Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers
Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT)
Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies
Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks
Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies
Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption
Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales
Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise
Conduct regular 1:1s, performance reviews, and career development planning for direct reports
Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development
Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio
Develop customer advocacy programs including case studies, testimonials, and reference architecture development
Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions
You may be a good fit if you have:
7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience
Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies
Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team
Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values
Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures
Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings
Strong executive presence and ability to represent Anthropic with customer technical and business leaders
Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes
Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning
Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes
Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs
Track record of achieving team targets for expansion, retention and customer satisfaction
Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Responsibilities:
— Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability.
— Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services.
— Integrate UI with backend services, consuming and shaping their APIs.
— Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts.
— Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping.
— Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status.
— Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation.
— Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment.
— Evaluate trade-offs considering simplicity, cost, stability, and performance.
— Collaborate with the team to break down work, estimate tasks, and deliver incrementally.
— Work closely with backend, product, and data teams for smooth feature integration.
— Engage actively in code reviews to maintain high-quality standards.
— Keep up with industry trends and suggest practical improvements.
Qualifications:
— 7+ years of hands-on frontend development experience with strong React and TypeScript skills.
— Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries.
— Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading.
— Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts.
— Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability.
— Experience with Vite (build configuration, code-splitting, developer experience) is a plus.
— Experience with SQL and NoSQL databases.
What we offer:
— Referral Program to help grow the team.
— Premium IT Equipment such as MacBook Pro or hardware of choice.
— Excellent work-life balance with flexible hours and full remote possible.
— Competitive compensation and benefits package.
— Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.
Location: Canada - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is seeking a Country Manager responsible for leading a regional sales team of highly skilled, seasoned sales individuals. The Country Manager will map the course, develop the vision and implement annual plans and is accountable for delivering measurable results that achieves and exceeds revenue and margin targets.
Your Opportunity:
Act as the front line manager to recruit the direct sales management team and ensure, in turn, that these managers effectively recruit, hire, develop, and manage a tiered sales team
Accurately manage, inspect and report in a predictable manner on all aspects of pipeline development and forecasts for the region
Split time 50/50 between managing a team and customer interfacing calls
Works closely with new as well as established channel partners to generate new business opportunities
Develop go to market plan for the specific region
Lead negotiations for large complex deals
Work closely with leadership for other functions such as Sales Engineering, Channel, finance, legal, R&D and marketing to ensure efficient alignment to regional activities and to enable optimum sales performance
Direct sales responsibility for accounts in region and attain revenue goal for new product sales
Initiate, establish and maintain contact with team members, prospects, clients, and partners within assigned territory
Develop recommendations for growth, opportunities for growth, and key target accounts in the assigned territory
Develop and maintain a complete knowledge of Tenable’s products
What You'll Need:
10+ years of Director-level management experience of direct reports in a fast paced, highly competitive, ever-changing sales environment
Minimum 6 years’ experience selling Security Products: Vulnerability Management, Continuous Monitoring, IDS/IPS, SIEM, DLP, Compliance, Encryption, access Management, Authentication, etc.
Strong knowledge and understanding of how to sell multi-product software solutions
Minimum of 8+ years in quota carrying sales role with demonstrated success
Extensive experience negotiating large complex deals with extremely complex terms, conditions, price pressures and considerations
Proven track record working with channel and technology partners to build strategic and cooperative sales campaigns together
History of coordination within an internal set of multi-functional teams such as Sales Engineers, Inside Reps, Field Marketing, Professional Services, and Channel Management to ensure target quotas as achieved and exceeded
Reference-able domain expertise of the Canada region, accounts, decision makers and channel partners
The ability to travel approximately 50% of the time
#LI-MF1 #LI-Remote
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next emerging Fraud Researcher.
About the job
This position is needed to detect emerging fraud trends and behaviors on Twilio Network, across all channels - voice, messaging and email. You will work on researching new fraud behaviors by analyzing industry trends and analyzing billions of events using AI tools.
Responsibilities
In this role, you’ll:
Perform independent research using AI tools to identify novel emerging fraud trends
Work with data scientists to create ML models to detect fraud behaviors at scale
Continuously stress test our network for vulnerabilities
Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity, including AIT and ATO.
Develop and execute proactive fraud mitigation strategies to protect customers and the network.
Collaborate with data science and engineering teams to refine detection models and reduce false positives.
Conduct in-depth investigations into high-impact fraud incidents, providing root cause analysis and actionable recommendations.
Monitor industry trends in fraud and bot detection to maintain a competitive defense posture.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of experience in fraud investigations, trust & safety, or security analysis within a high-growth tech environment or large-scale distributed systems.
Advanced expertise in complex data analysis, SQL, and data visualization tools to query large-scale datasets and uncover novel fraud behaviors or systemic abuses.
Proven track record of designing and executing proactive fraud mitigation strategies to protect platform integrity and minimize risk exposure.
Strong cross-functional incident response leadership with the ability to translate complex security risks into clear, actionable business strategies for technical and executive stakeholders.
Desired:
Experience in the CPaaS, telecommunications, or payments industry.
Familiarity with machine learning concepts and their application in fraud detection.
Relevant certifications such as CFE (Certified Fraud Examiner) or CISSP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 (Developing Minimum for Tier 3) - $213,900 (Mid for Tier 3).
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 (Developing Minimum for Tier 2) - $226,500 (Mid for Tier 2).
Based in the San Francisco Bay area, California: $201,280 (Developing Minimum for Tier 1) - $251,600 (Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until October 14, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Spain, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Задачи:
— Разработка и поддержка инфраструктуры проектов в Timeweb Cloud.
— Развитие Infrastructure as Code с использованием OpenTofu / Terraform.
— Разработка и поддержка Ansible-ролей и playbook'ов.
— Настройка и поддержка Docker / Docker Compose окружений.
— Разработка и поддержка GitLab CI/CD пайплайнов для инфраструктуры и приложений.
— Настройка сетевой инфраструктуры: VPC, NAT, firewall, reverse proxy, DNS, SSL/TLS.
— Поддержка stage и production окружений.
— Настройка и развитие мониторинга, логирования и алертинга на базе Prometheus, Grafana и Loki.
— Участие в расследовании инфраструктурных проблем и инцидентов.
— Автоматизация инфраструктурных и эксплуатационных задач.
Требования:
— Уверенное знание Linux.
— Опыт работы с Docker и Docker Compose.
— Опыт работы с Terraform / OpenTofu или другими IaC-инструментами.
— Опыт работы с Ansible.
— Опыт построения и поддержки CI/CD пайплайнов.
— Понимание сетей: TCP/IP, DNS, HTTP/HTTPS, NAT, firewall.
— Опыт работы с nginx, Angie, Traefik или другими reverse proxy.
— Понимание принципов работы PostgreSQL, Redis и других типичных сервисов веб-приложений на инфраструктурном уровне.
— Опыт работы с Git.
Будет плюсом:
— Опыт работы с Timeweb Cloud или другими облачными провайдерами.
— Опыт работы с GitLab CI/CD и self-hosted GitLab.
— Опыт работы с Prometheus, Grafana, Loki, Grafana Alloy.
— Опыт работы с Nexus или другими registry/repository manager'ами.
— Опыт построения инфраструктуры для PHP, Node.js или Go-приложений.
— Опыт работы с RabbitMQ, Centrifugo и другими инфраструктурными компонентами веб-приложений.
— Опыт настройки security-проверок инфраструктурного кода: Checkov, Gitleaks, Trivy и аналоги.
— Опыт работы с Kubernetes.
Location: London, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Berlin, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, Total work from home possible anywhere in Germany 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote - European Region
Workplace: hybrid
Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks.
Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.
Responsibilities
Own the product strategy and roadmap for an institutional crypto infrastructure business, working closely with the Founder and leadership team.
Act as a strong product and market counterpart to the Founder: challenge assumptions, develop independent points of view, and support product decisions with market evidence, customer insights, and data.
Identify opportunities, move fast to test them, launch what works, skip what doesn't
Lead products from 0→1 — from identifying the market problem and defining the proposition through MVP, first customers, commercial launch, and iteration.
Translate complex technical infrastructure into products that solve real institutional customer needs and have a clear commercial model.
Make informed product and architecture trade-offs involving technologies such as MPC, multi-signature, HSM, private key management, and blockchain infrastructure.
Develop a strong understanding of the competitive landscape across custody technology providers, regulated custodians, prime brokers, liquidity providers, and institutional trading infrastructure.
Own the commercial side of product decisions, including pricing, revenue models, unit economics, market sizing, and business cases for new products.
Work closely with enterprise customers and commercial teams to understand institutional requirements, validate product-market fit, and support complex sales and integration cycles.
Incorporate regulatory and compliance requirements into product architecture, workflows, customer experience, operating models, and go-to-market strategy.
Build the initial product team and operating model, including hiring the first key team members, defining responsibilities, and establishing effective product processes.
Partner closely with Engineering, Compliance, Sales, Operations, and other functions to take products from concept to production and commercial adoption.
Define product KPIs and use customer, market, product, and commercial data to evaluate performance and prioritize investment.
Requirements
Market + tech depth (Strong general product management experience without relevant domain depth will not be sufficient)
Experience in senior B2B product roles, with significant experience in fintech, digital assets, or crypto infrastructure.
Deep knowledge of the institutional crypto market and its underlying technology. Strong general product management experience without relevant domain depth will not be sufficient.
Demonstrated experience personally building at least one product from 0→1, from an initial market problem or idea through launch, customer adoption, and/or revenue.
Deep expertise in at least one of the following areas:
Digital asset custody and private key management
Liquidity management and prime brokerage
Blockchain payment infrastructure
Tokenization and settlement
Strong understanding of institutional crypto infrastructure and the differences between technology providers, regulated custodians, prime brokers, liquidity providers, and trading technology platforms.
Technical fluency sufficient to discuss architecture and product trade-offs around MPC, multi-signature, HSM, wallet infrastructure, and private key management with senior engineers and technical leadership.
Experience building B2B products for institutional or enterprise customers, including complex integrations and long enterprise sales cycles.
Hands-on experience operating in a regulated environment where regulatory or compliance requirements materially influenced product decisions.
Familiarity with relevant regulatory frameworks such as MiCA, DORA, the Travel Rule, VQF, PCI DSS, or comparable frameworks.
Experience building a product team or new product function from scratch, ideally including hiring the first 3–5 team members and establishing the initial operating model.
Strong commercial mindset with hands-on experience in pricing, revenue models, unit economics, market sizing, and product monetization.
Ability to combine technical understanding, customer insight, market knowledge, and commercial data to make clear product decisions.
Comfortable operating with a high degree of ownership and ambiguity in a founder-led environment.
Strong communication and stakeholder management skills, with the confidence to challenge senior stakeholders and defend a point of view with evidence.
Why join CryptoProcessing by Coinspaid
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Paris, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to build the future of how a company runs — and tried it on itself first?
GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.
You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.
Key Responsibility Areas
Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement.
Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt.
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy.
Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals.
Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
Understand the main business challenges and opportunities for each GTM function
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have taken one major cross-functional change from plan to done
Own the full vendor-renewal cycle across the commercial stack
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have a development path agreed with each member of the team.
Have the team recognized as the company's reference for AI-native operations
The Skill Set
5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
You drive strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Run vendor evaluations end to end
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to:
Director of Product Security and Incident Response
Location:
Remote US
Compensation Range:
$200,000.00 to $210,000.00 plus bonus and equity
What You’ll Do:
As a Staff CSIRT Analyst, you will be the cornerstone of Huntress’ internal security resilience. You will act as the primary internal escalation point from our SOC, ensuring we protect ourselves with the same rigor and products we use for our customers. In this role, you will strategize with leaders across multiple functions to identify work streams and own the end-to-end incident response lifecycle. You will guide teams, determine key milestones, and proactively anticipate blockers that could hinder our response capabilities.
Responsibilities:
Incident Response & Triage:
Lead the identification, triage, and validation of security incidents through various telemetry sources, acting as the ultimate escalation point for the SOC.
Strategic Preparedness:
Drive organizational incident readiness by designing and executing practical response exercises (tabletops and purple teaming) to ensure first responders are prepared at all levels of our organization.
Telemetry Optimization:
Partner with engineering, product security, and detection engineering teams to tune existing telemetry sources to a high true-positive rate, reducing noise and increasing detection efficacy.
Offensive Security Partnership:
Collaborate closely with the Offensive Security team to identify visibility gaps and ensure proper coverage against modern threat actor TTPs. Partner with product security, engineering, detection engineering, and other applicable business units to close these gaps rather than treating them as a blocker.
Continuous Improvement & Leadership
: Lead cross-functional Post-Incident Reviews (PIRs) to extract critical lessons learned; own the lifecycle of resulting remediation tasks, driving specific tooling and process enhancements that harden organizational defenses and response against future threats.
Stakeholder Communication:
Develop and present comprehensive reports and "lessons learned" to stakeholders at all levels following major incidents or exercises.
Documentation:
Create and maintain playbooks, system configurations, and incident response standards to ensure scalability and supportability.
What You Bring To The Team:
Experience:
8+ years of experience in Incident Response, SOC Operations, or Digital Forensics (DFIR).
Technical Expertise:
Advanced knowledge of EDR/MDR platforms, log aggregation (SIEM/ELK), and cloud security environments (AWS/Azure/M365).
Problem Solving:
Proven ability to articulate the root cause of complex problems using first principles and translate insights into technical solutions.
Strategic Thinking:
Experience leading small project teams and aligning tech stacks across functions.
Communication:
Exceptional ability to convey complex technical incident details to both technical teams and executive leadership.
Tooling:
Familiarity with automation/SOAR platforms and documentation tools like Confluence, Jira, and Lucid Chart.
Mindset:
A proactive, forward-thinking approach to security with a passion for building "stewardship of culture" through inclusive and actionable security behaviors.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Hybrid - San Francisco, New York City
Canada (Remote)
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
