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Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. Smartling is looking for an Enterprise Account Executive with great energy, leadership, and initiative to join our growing Sales team. You will have the opportunity to make a high impact in growing Smartling by generating new business for our Global Fluency Platform. We are seeking a results-driven individual who has SaaS experience selling to high-level executives across various business functions. You Will Manage the complex sales process from lead generation and discovery to contract negotiation and close with multiple C-Level stakeholders Deliver against all revenue targets and all key performance metrics Build and maintain a strong sales pipeline to ensure over-achievement through a combination of cold calling, email campaigns and market sector knowledge/intelligence Engage with prospects to position Smartling solutions through strategic, consultative and value-based selling Demonstrate ownership of all aspects of territory management Collaborate with cross-functional teams to maximize customer success and revenue generation Represent Smartling at industry events, networking and when presenting our solutions Update Salesforce daily with accurate customer and pipeline data Accurately forecast and deliver revenue to deadlines You Have 7+ years of experience in SaaS B2B Sales Demonstrated track record and success, selling SaaS solutions and services at the executive level to enterprise-sized businesses Track record of overachieving against quota ( $1M+ of ARR) A background of success in closing net new business at an enterprise level Previous Consultative Sales Methodology training desired Strong problem-solving skills and the ability to succeed in a fast-paced environment Compelling communication, presentation, and relationship-building skills Vertical market expertise in either E-commerce, Travel and Hospitality or Technology sectors Experience within either Marketing, Content Management, or BPM Industry sectors Experience with the Salesforce platform Bachelor’s degree or equivalent A home office setup conducive to working remotely, and the ability to work effectively as a remote team member* Additional Requirements The above statements are intended to describe the general nature of work being performed by the employees assigned to this classification. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required of employees so classified. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their manager. Associates may also be required to work in excess of normal working hours as workloads and seasonal activities are encountered. You Are Results-focused . Center on professional and personal growth Enthusiastic . A fun and energetic co-worker Strategic . Translates high-level strategies into practical implementation strategies A Leader . Proactive and will use excellent judgment when dealing with issues Customer-focused . Passionate for client success at all times Detail-oriented . Supremely well organized with attention to detail You Will Enjoy Freedom 🏡 - we are remote first Growth  - an opportunity to learn and advance your career Wealth 💰 - we offer competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use E-verify platform for the work authorization verifications. The US national total pay range for this role is $200,000 - $240,000, including the variable incentive component. Final offer amounts are determined by multiple factors, including geographic location, as well as candidate experience and expertise, and may vary from the amounts listed. The commissions are uncapped. To all recruitment agencies: Smartling does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or Smartling employees. Smartling is not responsible for any fees related to unsolicited resumes. *To work from home, you must have a strong internet connection, quiet space, and a professional (distraction and clutter-free) background. #LI-TO1

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ We’re looking for a Staff Backend Engineer with extensive experience in distributed systems, large-scale backend architecture, and high-volume storage systems. You will own systems end-to-end—from schema design and API architecture to deployment, observability, and operational excellence. The work is highly dynamic, and you will operate in a fast-paced environment where we continuously evolve the platform to support enormous growth in traffic, data, and global usage. You’ll collaborate across engineering, SRE, Product, and Design while acting as a technical leader who simplifies complexity, elevates engineering quality, and improves a globally critical developer platform. If you’re passionate about building and operating massive-scale distributed systems with huge data and throughput demands, this role is for you. RESPONSIBILITIES Distributed Systems & Backend Engineering - Architect, build, and operate high-scale distributed systems powering Docker Hub’s registry platform—spanning artifact storage, metadata services, indexing workflows, and performance-critical APIs. - Lead the design and implementation of backend services with a strong emphasis on scalability, correctness, resilience, and performance. - Drive major initiatives around multi-region replication, caching strategies, request-path optimization, and core registry reliability. Data Infrastructure & Storage - Design, optimize, operate the data and storage layers - for both Relational and NoSql as well as object storage and related technologies. - Develop schemas and data models to support high-throughput, large-volume workloads. - Own systems end-to-end—from storage-layer behavior to API design, deployment workflows, and production monitoring. Operations, Observability & Scale - Improve the performance and reliability of one of the world’s largest repositories of container images. - Develop and enhance observability through metrics, traces, alerting, and dashboards. - Lead improvements to deployment and operational tooling (e.g., Argo CD, GitHub Actions). - Participate in on-call rotations as part of supporting critical production services. Leadership & Collaboration - Mentor engineers and lead design and architecture reviews. - Partner with Product, Design, SRE, and Platform teams to deliver high-impact projects. - Engage with open-source communities, cloud-native partners, and the broader ecosystem. - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. QUALIFICATIONS Required - 8+ years backend engineering experience with deep expertise in distributed systems and large-scale backend architectures. - Strong production experience with Golang, including designing and operating large Go-based services in cloud environments. - Strong production experience with Kubernetes, including operating services at scale. - Experience designing and running high-scale storage systems (PostgreSQL, DynamoDB, or equivalent) in production. - Experience building and operating cloud-based services (AWS preferred). - Experience with event-driven or streaming systems, such as Kafka, SNS/SQS, or equivalent. - Strong foundation in software engineering best practices: design documentation, testing strategies, CI/CD, code review, observability. - Comfortable functioning autonomously in a fully distributed, remote-first team and working effectively in a fast-paced environment. - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Nice to Have - Experience with OCI registries, artifact stores, or large-scale content distribution systems. - Familiarity with search/indexing systems or metadata-rich architectures. - Contributions to cloud-native or open-source ecosystems. WHAT WE’RE LOOKING FOR - An engineer with deep experience in distributed systems and large-scale storage - Someone who thrives in a fast-paced environment and consistently optimizes for reliability, automation, and performance. - A technical leader who takes ownership of complex systems and drives long-term architectural direction. - An engineer energised by the challenges of operating a global developer platform at massive scale. Docker considers visa sponsorship on a case-by-case basis based on business needs. Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ CEO Founder Associate Internship ⭐ The position is open for gap year or end-of-study interns starting from July 2027, for a six-month internship. It is not open to MBA students. CEO Founder Associates support the CEO and Senior Alaners on top business priorities, such as unlocking new growth, driving alignment on strategy, building new processes internally and externally and building new products. This role offers a unique opportunity to work on a diverse range of strategic projects in a dynamic, innovative environment, gaining invaluable experience across multiple facets of the business.  You will be highly involved in key challenges for Alan, and will be asked to support high added value tasks for Alan.  ⭐ DETAILED MISSIONS ⭐ As such, you can’t be exhaustive on the missions you will perform as a FA, as you can be asked to help on almost any subject.  POSSIBLE PROJECTS INCLUDE: - Strategy - Contribute to the strategic vision of the company, market analysis and competition, identify strategic business opportunities, perform business analyses and growth modelling - Product & Design - Contribute to the product vision by identifying and exploring strategic product opportunities, support the continuous improvement of Alan’s core offering, conduct user research, assist in design & prototyping  - Growth - Coordinating RFP for big prospects, supporting marketing initiatives, partnerships. - Corporate & Governance - Support the constitution of our board packs, public affairs work, legal research, fundraisings, key Alaners meetings. - Brand & Communication - Develop the corporate presence at major events, via social networks; organise internal and external events to build the Alan network and leverage connections globally. - Talent - Sourcing and recruiting the next batch of FA’s In this position, you will get a great overview of the key strategic topics at Alan and you will have the chance to work with senior Alaners on topics that are instrumental to our success. You will grow exponentially with the guidance of senior Alaners. It is a unique chance to work on so many tasks in a different and non traditional environment.   Examples of recent projects: - Strategy - Develop market entry strategies for international expansion, contribute RFP coordination for major prospects in the public sector, create go-to-market plans for new segments. - Product - Assist in the development of core products in Alan’s offering (ex: Alan Walk), exploring opportunities to streamline the user experience market research to evaluate the opportunity to build new services within Alan - Finance - Taking part and coordinating Series F fundraising: preparation of Pitch Deck, financial analysis to assess valuation, coordination of fundraising with investors  - Sales - Being project manager on the biggest tender in Alan's history: involvement throughout the whole process, coordination of Sales and Product teams to make the best offer possible - Logistics - Organizing the annual Alaner reunion event: managing a budget of €300k to bring Alaners together over 2 days and create a sense of belonging - Engineering - Collaborating with technical teams to develop Alan’s insurance pricing engine, supporting the integration of AI across various products to enhance both product offering and internal efficiency. - Recurring tasks - Coordinating the weekly internal communication, supporting the CEO with meeting preparations, organising the internal events, recruiting the next batch of FAs- And many more... ⭐ PROFILE & COMPETENCIES ⭐ SKILLS - Analytical sense and critical thinking: FAs have a lot of research and analysis to produce. This requires the ability to frame the right questions, objectively analyse and evaluate a problem, and problem-solve including simulating possible outcomes.  - Business’ and product sense: FAs often have to think at the company level, assessing what would be best for the business, and working on topics that have cross-cutting impacts. The ability to understand what can make a business great (product wise, commercially, in terms of image, etc.), and make correct decisions, even in the presence of ambiguity, is paramount. - Execution and collaboration: given the scope, volume and timeline of work, the ability to direct people—including oneself—towards a particular objective that may require active orchestration is key. - Versatility: given the scope of work, FAs should be able to jump from one topic to another with similar impact - Organization, time management and autonomy: you are well-versed in missions requiring precision and reliability. You are able to manage a project from start to finish with minimal external assistance.  - Communicate effectively: given the number of Alaners that FAs interact with on a daily basis, the ability to communicate your specific needs (deadlines etc) and to inspire action in others is essential.  - Always looking for the extra-mile: as a FA, you will be expected to be able to deliver quickly and well on the tasks assigned to you, but also to be proactive in proposing new initiatives, going beyond the task assigned to you if you think it is necessary, as well as anticipating future needs to propose potential solutions? - Growth mindset: you know how to ask for and receive feedback in order to grow as an FA in your early professional life.  - Fluency in spoken and written English. All our communications are written and in English. - Technical aptitude: Familiarity and appetite for basic programming,  experience with data analysis and/or product creation tools is a plus. We welcome applications from candidates with diverse educational backgrounds, including but not limited to: - Business schools (HEC, ESSEC, ESCP, LSE …) - Engineering schools (Polytechnique, Mines Paris, Ecole des Ponts, CentraleSupelec, Imperial … ) - Data science or mathematics programs - Other relevant fields or schools (Bocconi, Politecnico, TU Delft, UCL, Oxford, Cambridge) Diplomas matter to an extent but if you don’t have one and have built a project or a company, we’d love to hear from you so please send your application!  🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. THEREFORE, WE OFFER: - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: Chemnitz, Germany About the Role We are seeking a results-oriented, hands-on leader to take on the role of Head of Operational Excellence: Lean & Quality & EHSE. This role combines Lean Management implementation, strategic quality leadership, and responsibility for Environment, Health, Safety & Environment (EHSE). You will drive a culture of continuous improvement, process discipline, and uncompromising safety and sustainability standards across both manufacturing and administrative processes. Reporting directly to the COO/CEO, you will play a key role in shaping the company’s operational transformation and ensuring compliance with international EHSE standards. About the Client Our client is a respected European brand in enamel-coated architectural panels and glass-fused-to-steel tanks and digestors. Its solutions are valued for their durability, aesthetic quality, and performance in harsh conditions: Architectural Panels – For tunnels, train stations, subways, and building facades, known for fire resistance, low maintenance, and long-term color retention. Storage Tanks – For drinking water, wastewater, agricultural grain, and animal feed storage, offering corrosion resistance and longevity. Biogas Digestors – For renewable energy production from organic waste and agricultural residues, trusted for gas tightness and chemical durability. The brand is now supported by a global industrial group with a successful track record of rebuilding and scaling engineering businesses in both Germany and India. With access to capital, leadership depth, and market access, the new ownership is committed to preserving the brand’s legacy while driving operational modernization. Key Responsibilities OPEX: Lean &Quality Lead the Opex (Lean and Quality) Lead the design, implementation, and continuous improvement of an Integrated Management System (IMS) for Quality, Operational Excellence, and EHSE. Drive Lean initiatives across production and office functions (value stream mapping, 5S, standard work, visual management, PDCA /A3s). Develop and implement OPEX strategies to improve productivity, reduce waste, and enhance cross-functional collaboration. Lead root cause analysis and corrective actions for quality issues; manage customer complaints and implement preventive measures. Foster a culture of quality ownership and continuous improvement across all levels of the organization. Coach and lead by example to develop employees in Lean, and quality tools; lead training and capability-building initiatives. EHSE Ensure compliance with ISO 14001 (environmental management), ISO 45001 (occupational health & safety), and ISO 50001 (energy management). Establish and monitor EHSE policies and procedures to safeguard employees, customers, and the environment. Drive proactive risk assessments, hazard identification, and preventive safety measures. Promote sustainability initiatives and energy efficiency in line with corporate responsibility goals. Lead EHSE team, audits, incident investigations, and corrective actions. Build a strong safety culture with visible leadership and hands-on engagement on the shop floor. Leadership Manage and develop a small, high-impact Quality, OPEX & EHSE team. Prepare and present performance reports to senior leadership. Act as a change agent, ensuring Lean and EHSE principles are embedded in daily operations. Requirements 5–7 years of leadership experience in quality, operational excellence, and EHSE within German industrial manufacturing. Proven track record in Lean Management, Kaizen, Six Sigma or similar methodologies – ideally certified (Lean Six Sigma Green/Black Belt). Strong knowledge of ISO standards: ISO 9001, ISO 14001, ISO 45001, ISO 50001. Experience in metal fabrication, coatings, tanks, or building materials is a plus. Hands-on mentality, analytical thinking, and structured problem-solving approach. High safety and environmental awareness; strong communication and coaching skills. High personal ownership, integrity, and ability to lead by example. Benefits Be at the forefront of restoring a legacy industrial brand with technical depth and global reputation. Drive Lean transformation, quality excellence, and EHSE leadership across a business with strong potential and international reach. Operate with autonomy, clarity, and full support from a respected international parent company. Help shape the company’s next chapter—not as a caretaker, but as a builder and change agent. Attractive compensation aligned to responsibility and results.

Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rimbach, Germany; Rostock, Germany; Schwerin, Germany; Stuttgart, Germany; Ulm, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Sales Manager to join one of our clients ' Sales Department. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Description : Responsibilities : 1. Focus on the German market, deeply explore the needs of residential/commercial & industrial energy storage customers (such as electricity optimization for automobile factories, household PV-matched energy storage, and energy management for commercial parks), identify the core pain points of customers' project planning, formulate targeted solutions, and promote the conversion of needs into actual orders; at the same time, maintain relationships with core existing customers, and improve the repurchase rate and referral rate through regular demand follow-up visits. 2. Expand local brand agents in Germany, establish a hierarchical channel system (such as regional exclusive agents and industry-specific agents, covering scenarios like residential energy storage retail and commercial & industrial projects); formulate agent assessment standards and incentive policies (such as tiered sales rebates and market promotion subsidies), conduct regular product training and business reviews, enhance the professional capabilities and loyalty of channels, and ensure the steady growth of channel sales. 3. Develop local OEM customers in Germany (such as energy storage equipment assembly plants, PV system integrators, and smart home enterprises), negotiate customized cooperation models (such as exclusive product parameter development and joint brand packaging), expand the dimensions of the sales network, and quickly penetrate the German market with the help of local enterprise channels. 4. Conduct regular research on the German energy storage market, covering policies and regulations (such as the subsidy policy of Germany's Renewable Energy Sources Act and grid access standards), product demand trends (such as preferences for residential energy storage capacity and safety certification requirements for commercial & industrial energy storage), and competitor dynamics (such as channel layout, pricing strategies, and product selling points of competitors like Deye and Jinlang). Form a structured market analysis report and feed it back to the domestic headquarters to support product optimization and strategy adjustment. 5. Collaborate with the domestic technical and supply chain teams to customize energy storage solutions for German customers (such as backup power supplies for automobile factories and off-grid energy storage systems in rural areas); track the entire project execution process (contract signing, production scheduling, customs clearance logistics, and installation & commissioning), solve problems in cross-departmental collaboration and cross-regional delivery (such as supply chain delays and delayed after-sales responses), and ensure the efficient implementation of projects. 6. Lead business negotiations with German customers (on price, payment cycle, quality assurance clauses, and compliance requirements), and balance customer needs and company interests in line with the characteristics of German business culture (emphasis on details and compliance); establish long-term and stable customer relationships through offline visits and participation in industry exhibitions, and enhance the brand's recognition in the German market. 7. Assist in the post-execution phase of customer projects, take the lead in solving major after-sales problems (such as product failures and operation & maintenance needs), and promote the internal technical team to develop rapid solutions to ensure that customer satisfaction reaches a high level in the industry and reduce customer churn. 8. Other tasks: Complete other sales tasks related to the German market assigned by the European Regional Sales Director and the company's Vice President, and cooperate with cross-country business coordination in the European region (such as resource sharing and technical experience exchange). 1. Bachelor's degree or above, proficient in English reading, writing, and listening (able to use it as a working language); proficiency in German (the official language) is preferred, with the ability to independently conduct German business communication, contract interpretation, and local policy consultation, so as to adapt to the communication habits of German customers. 2. At least 2 years of overseas business experience in the new energy industry, with in-depth familiarity with energy storage products (residential/commercial & industrial), PV modules/inverters, lithium batteries, and system integration; candidates with energy storage business experience in Germany or German-speaking regions (Austria, Switzerland) are preferred. 3. Have successful experience in developing the German market business, familiar with the characteristics of the local new energy market (such as residential energy storage demand driven by high electricity prices and strict environmental compliance requirements) and competitive landscape; able to independently formulate regional sales strategies, with strong capabilities in market analysis, demand judgment, and risk avoidance. 4. Mature working methods, strong pressure resistance and execution ability, able to adapt to long-term residence in Germany and local cross-regional business trips; good professional ethics, meticulous and rigorous work attitude (in line with the German business emphasis on details), and outstanding learning ability, able to quickly adapt to the company's product characteristics and EU compliance requirements. Work Environment : 1. Detailed Address:-Overseas Address: Permanently based in Germany 2. Department: Sales Center (European Region) 3. Department Structure:-Global Sales Centers Distribution: Brazil (Latin America Operation Center), Vietnam/Pakistan (Asia-Pacific Core), Poland, the Netherlands (Western Europe Operation Center), Dubai (covering Africa).-Germany is a core strategic market in the European region (due to high electricity prices and strong demand for residential energy storage);-The current local team in Europe has approximately 10 people (distributed in Eastern European countries such as Poland and Romania);-A separate team has not yet been established in Germany. 4. Nationality/Background: Local German or Chinese 5. Language: Proficiency in English as a working language; proficiency in German is preferred

Location: Copenhagen, Denmark About out client A leading global pet food manufacturer is seeking a highly experienced, results-driven Country Manager to lead operations across the Scandinavian region, covering Denmark. This senior leadership role carries full P&L accountability and is responsible for driving sales growth, expanding market share, and strengthening brand presence in one of the company’s most strategically important regions. The ideal candidate will combine strategic vision with hands-on commercial expertise, building strong partnerships with retailers and distributors while fostering close, collaborative relationships with European headquarters and cross-functional teams. Purpose of the Role This role exists to strengthen regional alignment, improve operational efficiency, and accelerate sustainable growth across the Scandinavian markets. Key focus areas include: Regional performance leadership with full P&L responsibility Acceleration of sales performance and market share growth Strengthening brand visibility, positioning, and reputation Driving operational excellence through standardised processes Streamlining reporting to support faster, clearer decision-making Ensuring consistency in strategy, operations, and performance across all markets Leading and supporting Key Account Managers In the initial phase, the Regional Manager will take a highly hands-on, operational role , helping to shape and build the regional structure. Over time, the focus will shift increasingly toward strategic regional development. The role also includes building and maintaining long-term relationships with key customers, distributors, and business partners, while ensuring alignment with overall European business objectives. Key Responsibilities Commercial Leadership Develop and execute the regional sales strategy in line with European objectives Deliver annual revenue, profitability, and market share targets Lead high-level negotiations with retail chains, distributors, and strategic partners Provide accurate forecasting and manage budget performance Contribute to European leadership forums with regional market insights Brand & Marketing Management Plan and execute impactful brand and promotional campaigns (digital and in-store) Ensure strict adherence to brand guidelines and intellectual property standards Use consumer and market insights to guide positioning and marketing investment Collaborate closely with Supply Chain and Logistics on successful product launches Market Development & Expansion Identify and secure new business opportunities within the pet food sector Lead new product launches with strong retail and promotional support Represent the company at industry trade shows, exhibitions, and professional events Operational Excellence & HQ Alignment Maintain transparent, proactive communication with headquarters Track competitor activity and provide structured market intelligence Drive cross-functional collaboration to improve efficiency and customer satisfaction Build a collaborative, high-performance culture between regional teams and HQ Requirements Essential Qualifications & Skills 7–10 years of sales leadership experience, ideally within pet food or FMCG Strong experience managing major retail and distribution accounts Demonstrated ability to work effectively with international and cross-functional teams Excellent negotiation, relationship management, and business development skills Strong analytical capability and data-driven decision-making approach Highly self-motivated, commercially focused, and results-driven Fluent in English (written and spoken) Advanced proficiency in MS Office Bachelor’s degree in Business, Marketing, or a related discipline Willingness to travel regularly throughout Scandinavia and Europe Valid international driving licence Key Leadership Competencies Strategic thinking and commercial acumen Strong results orientation and accountability Customer-centric mindset Excellent planning and prioritisation skills Influential communication and stakeholder management Collaborative leadership style Benefits Role Details Employment Type: Full-time Reports To: Managing Director, European Business

Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Bergisch Gladbach, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Heinsberg, Germany; Hannover, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rostock, Germany; Rimbach, Germany; Schwerin, Germany; Ulm, Germany; Stuttgart, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams . If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you Key Responsibilities Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building. Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports. Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings. Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency. Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends. Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives. Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives. Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team. 0-2 years of relevant work experience (client-facing roles are advantageous). Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English. Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions. Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity. Proficient report writing skills, covering both qualitative and quantitative aspects. Customer-focused mindset with a commitment to exceptional client servicing. Critical thinking skills, facilitating insights derived from data analysis Strong interest in current affairs, mainstream media, and social media trends. Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations. Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing. Shift work is required to cover early morning delivery schedules

Location: Shanghai, China Our Client Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations. Role Purpose This is a commercial role the purpose of which is to grow our client's sales for marine customers across a given geographical region using both “farmer” and “hunter” sales styles Sales growth should be achieved from existing accounts by growing volumes, up-selling & cross-selling additional services to gain a larger share of wallet (volume and price are the indicators here) In addition, sales growth should be achieved by winning new customers or converting accounts that are not using their services to our client from ship owners and operators, suppliers and maritime authorities Role Description Deliver the individual sales plan as agreed with your line manager within the standards set and meeting objectives/KPIs Maintain overall level of satisfaction from your accounts by: building a long-term relationship/partnership with the account-holder identifying customer requirements to provide tailor-made advice about our client's services ensuring customers know and value our unique selling points actively engaging with the customer to support in their needs having multiple points of customer contacts ensure that there are multiple points of customer contact within our client Regularly speak with customers and be accessible to deal with enquiries, problems and emergencies Carefully prepare for customer meetings, ensuring that the content is tailored to optimise customer face-time and that these meetings are carried out regularly Ensure that customer requests are handled appropriately and that where necessary are passed onto the relevant part of the organisation (i.e. technical, transportation, finance, matters, etc) Record customer visit reports in English and enter this information into the CRM system Ensure that CRM system is kept updated with all relevant customer information Conduct contract negotiations and prepare agreements within authority levels, ensuring that commercial interests are considered to maximise existing & new customer relationships Gather market intelligence and customer information and provide this to your line manager Ensure that you are informed on our client and relevant market developments so that you understand the services and you are authentic when selling them Further build on the local presence of the our client brand and reputation Follow-up with customers regarding payment of outstanding debts when requested Participate in national & international sales meetings Prepare and deliver technical presentations and papers at industry event and conferences, when required, creating own presentations for authenticity In some instances, the Sales Manager will carry out line management responsibilities What the Role Does Not Cover Get involved in daily routine queries regarding testing, reporting, sample transport, quotes, billing etc - these activities should be managed by the Customer Service team Requirements Knowledge & Skills Background in chemistry/laboratory testing or marine engineering and/or relevant sales experience Exhibit strong understanding and knowledge of the markets in which our client operate Sound knowledge of direct competitors in terms of their strategies, strengths and weaknesses Essential behaviours - Resilient, self-motivated, results-orientated, client-focused; excellent communication skills (written and oral); strong listening and social skills; good at analysing the motivation of others; strong skills in upselling & key account management Deliverables from Role Grow business revenues within given sales territory, for all our client services across the highlighted industry sectors, in line with individual sales plan Achieve set annual sales targets per service line Achieve the set KPIs for client sales visits, quotations & reporting, each month Ensure successful completion of agreed KPIs: Volume of samples (FQT and OCM) and surveys (BQS) Average price of the services (net of additional tests) Revenue from other services (e.g. data) Number of new accounts won Number of customer meetings, calls, visits & sales achieved Average NPS

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Role We are looking for a customer-obsessed and hands-on experienced Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both. You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact. What You'll Be Doing Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams Drive technical decisions that balance customer experience, technical feasibility, and business requirements Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities What We Look For In You Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent 5+ years of industry experience with at least 3+ years in technical product management Strong technical background and proven track record of delivering complex technical products at scale Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences Strong analytical and problem-solving skills with data-driven decision making Experience working with technical teams and managing complex stakeholder relationships Nice to Haves Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent Experience with conversational AI or voice-based products Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs Track record of innovation and zero-to-one product development Experience with Deep Learning model training or inference Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. #LI-ONSITE #LI-WWW Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Role We are looking for a customer-obsessed and hands-on experienced Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both. You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact. What You'll Be Doing Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams Drive technical decisions that balance customer experience, technical feasibility, and business requirements Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities What We Look For In You Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent 5+ years of industry experience with at least 3+ years in technical product management Strong technical background and proven track record of delivering complex technical products at scale Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences Strong analytical and problem-solving skills with data-driven decision making Experience working with technical teams and managing complex stakeholder relationships Nice to Haves Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent Experience with conversational AI or voice-based products Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs Track record of innovation and zero-to-one product development Experience with Deep Learning model training or inference Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ONSITE #LI-WWW Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Germany Our client is a global digital services and consulting company, trusted by leading enterprises to accelerate innovation and business transformation. They help organizations reimagine the future of customer experience, data, and operations by delivering cutting-edge digital and cloud solutions. Our client is growing presence in the DACH region’s retail sector, driving new client acquisition, strategic partnerships, and measurable revenue growth through consultative, value-driven engagement. Key Responsibilities Travel within the DACH region to build client partnerships. Identify and pursue new business opportunities, leveraging our clients expertise in data, cloud, and digital transformation. Develop and execute go-to-market strategies for the retail vertical in the DACH region. Build and maintain long-term relationships with executive stakeholders and business leaders in top retail organizations. Lead the end-to-end sales cycle, presenting tailored value propositions that address clients’ strategic goals. Collaborate closely with marketing, delivery, and partner teams to ensure successful proposal development and client onboarding. Achieve or exceed sales targets and growth objectives, contributing directly to our clients retail expansion in the region. Represent our client at industry events and partner initiatives, positioning our brand as a trusted digital partner for retail innovation. Requirements A sales executive with 5+ years of experience in IT, retail technology, or digital transformation services. Qualified with a Bachelor’s or Master’s degree in Business, Marketing, or a related field. Experienced in consultative, value-based selling, from prospecting to closing large-scale enterprise deals. Analytical and strategic, skilled in pipeline management and business forecasting. Collaborative and results-oriented, comfortable working across sales, delivery, and marketing teams. Fluent in German and English at C1+ level to confidently communicate with senior retail decision-makers. Holding CRM or sales certifications (would be a plus). Benefits Have access to 11,300+ learning solutions with their University and Udemy Business. Extend your skillset and gain practical experience by cooperating with seasoned team members. Help you with your individual initiatives — we are open to them, just come and share your ideas! Care for your wellness with a health insurance package.