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We are seeking a Junior Payments and KYC Specialist to support day-to-day payment and verification operations while ensuring accuracy and consistency in client transactions and data.

Location: Remote Workplace: Remote STAFF PRODUCT MANAGER, PRODUCT DISCOVERY ENGINE ABOUT US Constructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you’ve probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We’re approximately doubling year over year despite the market slowing down and have customers in every eCommerce vertical. We’re a passionate team of technologists who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things. JOB SUMMARY We’re looking for a systems-minded Staff Product Manager to take Constructor’s search and discovery to the state of the art — and keep it there — across every retail industry we serve. This is a highly technical, high-leverage role at the core of our Product Discovery Engine chapter: the teams responsible for how we retrieve, understand, and rank the right products for every shopper, on every query, for every customer. Your job is to raise discovery quality and, through it, our customers’ business metrics. You won’t be measured on features shipped — you’ll be measured on relevance and business outcomes, like conversion, revenue per visit, and search-attributed GMV, moving up. You’ll start embedded with our Search Quality team, owning its strategy and roadmap and getting deep into the systems that decide what shoppers actually see. Over time, your mandate grows to setting direction for the entire Product Discovery Engine chapter — deciding where we’re heading and why across recall, ranking, query understanding, personalization, and the ML infrastructure underneath. This is a Staff role today with a clear path to Director as you take on chapter-wide leadership. Search at Constructor is fundamentally a machine learning problem, so this role lives and breathes ML. You’ll partner closely with ML, data science, and engineering to turn the latest research into production wins, keep us ahead of both commercial competitors and academic state of the art, and be the connective tissue that aligns multiple teams — ML Recall, ML Infra, and, over time, teams like CORE, SABR, and Catalog Management — behind a single, coherent vision for great discovery. If you’re excited about driving innovation across dozens of the world’s largest retailers, being held to relevance and business outcomes, and pushing an already best-in-class product further ahead, this role is for you. WHAT YOU’LL DO - Own business impact, not features. Drive measurable lift in search-attributed conversion, revenue per visit, and GMV alongside relevance across our customer base. - Deliver across every retail industry. Move quality and business metrics across all the verticals we serve, accounting for the differences in catalog, language, and shopper intent. - Keep us at the state of the art. Continuously translate the latest ML / IR research and competitive moves into production wins, and ship SOTA ML / LLM-assisted capabilities that beat our previous best on relevance. - Set chapter vision and strategy. Define the multi-quarter direction for the Product Discovery Engine — where we’re heading and why — tie it directly to customer business outcomes, and rally teams behind it. - Lead Search Quality first. Own its strategy and roadmap, driving measurable improvements in the relevance and correctness of results. - Orchestrate across the pipeline. Unify recall, ranking, query understanding, and personalization behind one definition of quality and one set of business metrics, so improvements compound instead of colliding. - Turn ML research into production wins. Partner deeply with ML and data science to take models — from candidate generation and recall to LLM-assisted interpretation — from idea to production, balancing accuracy, latency, and cost. - Make quality measurable and explainable. Build the metrics, evaluation frameworks, and tooling the whole chapter uses to measure, attribute, and explain discovery quality and its business impact. - Own quality under pressure. Lead investigation and triage when issues arise, and design durable, systemic fixes rather than one-off patches. - Grow the mandate. Expand into chapter-wide leadership spanning ML Recall, ML Infra, and — over time — teams like CORE, SABR, and Catalog Management. WHAT SUCCESS LOOKS LIKE Within your first year, you will have: - Driven measurable lift in search-attributed conversion and revenue per visit — moving business metrics, not just quality metrics. - Driven measurable business-metric lift (conversion, revenue per visit, GMV) and relevance lift across every major retail vertical we serve. - Shipped at least one state-of-the-art ML / LLM-assisted capability into production that beats our previous best on relevance. - Won head-to-head quality benchmarks against every major competitor in the verticals we compete in, with a repeatable, defensible methodology. - Taken core quality metrics to best-in-class levels and kept them improving quarter over quarter. - Stood up an evaluation framework and tooling that ties model and system investments directly to customer business outcomes. WHAT WE’RE LOOKING FOR - Extensive product management experience (typically 8+ years) in search, discovery, ML, or NLP-heavy products, including time operating at a senior or staff level. - A track record of moving business metrics at scale — conversion, revenue, engagement — not just shipping features, and of setting strategy across multiple teams. - Deep understanding of the end-to-end search pipeline: query interpretation → recall / candidate generation → ranking → reranking → personalization → delivery. - Strong ML product depth — owning production models and reasoning about tradeoffs between high-capacity (LLM / batch) and low-latency (real-time) approaches — and a habit of staying current with state-of-the-art research. - Fluency with retrieval and recall, query understanding (tokenization, synonyms, spelling correction, multilingual support), and search evaluation frameworks. - A rigorous, measurement-first mindset that ties every quality investment back to business outcomes. - Excellent cross-functional leadership — able to align teams with different goals behind a shared definition of quality and a shared set of business metrics, working shoulder-to-shoulder with engineering, data science, and ML Ops. - Comfort operating with ambiguity, setting direction where none exists yet, and leading through clarity and credibility rather than the org chart. BENEFITS - Unlimited vacation time — we strongly encourage all of our employees to take at least 3 weeks per year. - A competitive compensation package including stock options. - Company-sponsored US health coverage (100% paid for employee). - Fully remote team — choose where you live. - Work-from-home stipend! We want you to have the resources you need to set up your home office. - Apple laptops provided for new employees. - Training and development budget for every employee, refreshed each year. - Parental leave for qualified employees. - Work with smart people who will help you grow and make a meaningful impact. This position is fully remote — Constructor.io http://Constructor.io is a remote-first company. DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Collaborate with the People Platform, Benefits, Legal, and Finance business units on all payroll matters with cross-functional impact, such as accurate benefit information, new joiner processes, cash, bonus, process leavers, and other ad hoc projects impacting payroll. Process U.K.

Location: United States; California; Florida; New York; Massachusetts; Virginia; Colorado; New Jersey; Texas Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:   OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS - Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. - Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. - Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.   DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE - Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. - Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. - Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.   MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE - Oversee technical support intake, issue management, critical incidents, and high-severity support cases. - Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. - Keep customers informed with timely communication, clear resolution plans, and proactive risk management.   TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT - Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. - Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering. - Share structured customer insights with Product and Engineering to improve platform outcomes at scale. - Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.   REQUIREMENTS   MUST-HAVES - 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role. - ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations. - 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments. - 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders. - 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes. - 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. - 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.   NICE-TO-HAVES - 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar. - 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes. - 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments. - 🧑‍💻 Background working with open-source, developer-first, or technical platform products. - 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company. - 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.   Why join us? At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes. You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

— Вести полный цикл взаимодействия с сотрудниками в Грузии, Армении и Польше: от оформления до увольнения. — Контролировать подготовку документов, соблюдение местных требований и регистрацию сотрудников.

Location: Global We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as a Traiding Monitoring Specialist! Requirements Higher education in Economics, Finance, Mathematics, Computer Science or a related field; Basic understanding of financial markets, trading and exchange infrastructure; Understanding of the trading lifecycle: market data, deals, executions, liquidity and position updates; Strong analytical and systemic thinking, with the ability to identify anomalies and perform initial investigation; Confident Excel skills and ability to work with operational and trading data; Ability to follow runbooks and escalation procedures and handle incidents under time pressure; Strong communication skills and ability to coordinate with Trading, Risk, Operations and Engineering teams; Willingness to work in shifts, including day, evening and night shifts in rotation. Will be an advantage Basic understanding of APIs, WebSocket, connectivity and common exchange or trading system issues; Experience with monitoring and BI tools such as Grafana and Tableau; Responsibilities Monitor trading services, strategy instances and critical production dependencies in real time; Monitor exchange connectivity, market data feeds, order flow, fills, latency, API/WebSocket errors and rate limits; Detect technical anomalies and deviations in the observable state of trading services; Perform first-line incident investigation and predefined recovery actions within approved permissions; Classify and escalate incidents to Traders, Risk,Operations or Engineering according to severity and incident type; Track incidents through resolution and maintain incident logs, runbooks and shift handovers; Support monitoring readiness and checks for new strategies, markets, exchanges and production releases; Contribute to improvements in monitoring dashboards, alerts and automation. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization. In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.   THE OPPORTUNITY - Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic - Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication - Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows - Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes - Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time - Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results - Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems - Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.   WHAT YOU BRING - 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment - Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems - Strong Python and SQL skills, with experience building and supporting production data or analytical systems - Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD - Solid statistical foundation; ML exposure is a strong plus - Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards - Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders - You believe wholeheartedly in the values outlined in Kraken's Tentaclements document - A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics - Based in Canada, the US, or Brazil, and fluent in English   NICE TO HAVES - Fraud detection, AML, anomaly detection, or other risk applications - Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack - Transaction pattern analysis, customer segmentation, and detection threshold tuning - Developing or productionising machine learning models, including experiment tracking and performance monitoring - Working with sparse or delayed feedback from investigations to evaluate and improve detection - Explainability, auditability, and change control in regulated environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Canada; Brazil Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization. In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.   THE OPPORTUNITY - Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic - Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication - Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows - Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes - Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time - Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results - Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems - Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.   WHAT YOU BRING - 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment - Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems - Strong Python and SQL skills, with experience building and supporting production data or analytical systems - Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD - Solid statistical foundation; ML exposure is a strong plus - Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards - Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders - You believe wholeheartedly in the values outlined in Kraken's Tentaclements document - A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics - Based in Canada, the US, or Brazil, and fluent in English   NICE TO HAVES - Fraud detection, AML, anomaly detection, or other risk applications - Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack - Transaction pattern analysis, customer segmentation, and detection threshold tuning - Developing or productionising machine learning models, including experiment tracking and performance monitoring - Working with sparse or delayed feedback from investigations to evaluate and improve detection - Explainability, auditability, and change control in regulated environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role   As a Billing Analyst in our Finance team, you will keep Aleph’s client billing accurate and on time. You will work in SAP across invoicing, accounts receivable (AR) operations, reconciliation and financial reporting, including month-end close. What You Will Do Prepare, verify and issue client invoices accurately and on schedule, including during high-volume billing cycles. Review bills and billing data before processing to confirm they are complete and correct. Resolve complex billing issues using the Dispute application in SAP. Post bank receipt entries in the books of account and apply them to customer accounts in SAP, making sure all bank offset accounts and bank-in-transit items are cleared on a weekly basis. Reconcile customer accounts and receivables. Review, monitor and control the accrued revenue balance to ensure that all accruals are settled. Support month-end closing for the billing group and prepare billing and AR financial reports. Respond to client queries and revise invoices when needed; send hard-copy invoices and Release Orders (ROs) to clients where required. Apply basic tax knowledge when preparing invoices and reconciling accounts, in line with local requirements. Support internal and external auditors with billing data, documentation and bill verification, and liaise with other stakeholders as needed. Follow billing procedures and quality checks, and suggest practical improvements to how we bill and reconcile. What We Are Looking For Bachelor’s degree in Finance, Accounting, Commerce, Business Administration or a related field. 4–5 years of relevant experience in billing, accounts receivable or finance operations. At least 2 years of hands-on SAP experience (any version, for example SAP ECC or S/4HANA). Strong accounting fundamentals, including reconciliations, accruals and month-end close. Basic tax knowledge (a tax specialist background is not needed). Ability to handle large-volume invoicing with accuracy and attention to detail. Basic English proficiency Flexibility to work across time zones and to put in extended hours during seasonal peaks. Professional certifications (for example CPA or CFA) are not required. Nice to have: prior experience in the media or advertising industry; an MBA in Finance. Why Join Aleph Impact: Your work keeps billing and revenue flowing for partnerships that help platforms like TikTok, Amazon and Google grow advertising in 130+ markets. Growth: We give our internal talent room to grow and learn together; this role builds depth in SAP, AR operations, accrual control and month-end close. Team culture: Aleph is a place of many cultures, perspectives and talents, where people support each other and value open communication and partnership. Market context: Digital advertising changes fast, and our finance team sits at the centre of a global, multi-market business. You will join a market with a deep finance and shared-services talent community. Curiosity welcome: We stay flexible and adaptable, move with the speed of change, and encourage everyone to keep learning and seeking out new opportunities. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Manila, Philippines Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role   As a Billing Analyst in our Finance team, you will keep Aleph’s client billing accurate and on time. You will work in SAP across invoicing, accounts receivable (AR) operations, reconciliation and financial reporting, including month-end close. What You Will Do Prepare, verify and issue client invoices accurately and on schedule, including during high-volume billing cycles. Review bills and billing data before processing to confirm they are complete and correct. Resolve complex billing issues using the Dispute application in SAP. Post bank receipt entries in the books of account and apply them to customer accounts in SAP, making sure all bank offset accounts and bank-in-transit items are cleared on a weekly basis. Reconcile customer accounts and receivables. Review, monitor and control the accrued revenue balance to ensure that all accruals are settled. Support month-end closing for the billing group and prepare billing and AR financial reports. Respond to client queries and revise invoices when needed; send hard-copy invoices and Release Orders (ROs) to clients where required. Apply basic tax knowledge when preparing invoices and reconciling accounts, in line with local requirements. Support internal and external auditors with billing data, documentation and bill verification, and liaise with other stakeholders as needed. Follow billing procedures and quality checks, and suggest practical improvements to how we bill and reconcile. What We Are Looking For Bachelor’s degree in Finance, Accounting, Commerce, Business Administration or a related field. 4–5 years of relevant experience in billing, accounts receivable or finance operations. At least 2 years of hands-on SAP experience (any version, for example SAP ECC or S/4HANA). Strong accounting fundamentals, including reconciliations, accruals and month-end close. Basic tax knowledge (a tax specialist background is not needed). Ability to handle large-volume invoicing with accuracy and attention to detail. Basic English proficiency Flexibility to work across time zones and to put in extended hours during seasonal peaks. Professional certifications (for example CPA or CFA) are not required. Nice to have: prior experience in the media or advertising industry; an MBA in Finance. Why Join Aleph Impact: Your work keeps billing and revenue flowing for partnerships that help platforms like TikTok, Amazon and Google grow advertising in 130+ markets. Growth: We give our internal talent room to grow and learn together; this role builds depth in SAP, AR operations, accrual control and month-end close. Team culture: Aleph is a place of many cultures, perspectives and talents, where people support each other and value open communication and partnership. Market context: Digital advertising changes fast, and our finance team sits at the centre of a global, multi-market business. You will join a market with a deep finance and shared-services talent community. Curiosity welcome: We stay flexible and adaptable, move with the speed of change, and encourage everyone to keep learning and seeking out new opportunities. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Dublin, Ireland Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. As Partnerships Solutions Lead, you will design, deliver and scale integrated solutions for clients and sales teams, drawing on deep X platform expertise. You will oversee the X Customer Success Management (CSM) group and make sure standards are upheld across solution delivery, reporting and partner engagement. You will act as a strategic bridge between X, our internal teams, and our global and regional clients. Your work ensures business objectives are met while driving client satisfaction, X platform adoption and revenue growth. While this role is based in Riga, Latvia, we welcome applications from candidates in any other location in Europe, and we are open to hiring in other EU countries. What You Will Do Process optimization and operational excellence Standardize delivery: develop solution delivery processes that ensure efficiency, quality and scalability across regions. Improve the client journey: lead initiatives to improve onboarding, solution deployment and post-implementation support. Build scalable workflows: design and improve workflows for internal teams and external partners, tailored to X (Twitter) requirements, including forecasting, pipeline management, quota setting and onboarding. Stay compliant: ensure adherence to X (Twitter) partner policies, contractual obligations and operational standards. Performance monitoring and reporting Track key metrics: build and maintain dashboards and reports on solution performance and client outcomes (ad spend, margin, campaign performance), with insights and recommendations. Report to leadership: report regularly on team performance, client satisfaction and solution impact, highlighting trends, risks and growth opportunities in the platform’s revenue streams. Support strategic planning: assist the Global Partner Director with strategic planning, Business Unit Planning (BUP) and closing activities. Lead partner reporting: lead and deliver X (Twitter) reporting in global Quarterly Business Reviews (QBRs) and other strategic sessions. Implement tools: introduce tools and processes that enhance solution delivery and scalability. Pre-sales and commercial support Support sales: support global sales teams in pre-sales engagements, proposals and RFPs. Design solutions: develop solution architectures, value propositions and ROI cases that connect client goals to platform capabilities. Run large-account QBRs: manage QBRs with clients alongside CSMs, supporting them in preparation, storytelling and follow-up actions. Delivery and enablement Oversee implementation: oversee or support the rollout of solutions across markets. Safeguard execution quality: work with delivery and operations teams to ensure high-quality execution. Share knowledge: create solution documentation, playbooks and best-practice frameworks. Systems, tools and governance Own systems: own and maintain internal and partner-facing systems and tools (for example business manager integrations and partner portals) and ensure clean data flow. Lead compliance and audits: ensure all processes comply with X (Twitter) program guidelines, contractual terms and regulatory frameworks; maintain documentation and lead internal audits. Enable access to information: make sure all teams have the tools and information they need. What We Are Looking For Leadership and team management: you coach and develop the CSM team, set clear priorities, and build a culture of accountability and client focus. Strategic client solutions development: you translate client business objectives into tailored solutions, value propositions and ROI cases. Account and QBR management: you prepare and lead executive-level reviews for large accounts and build trusted, long-term client relationships. Cross-functional collaboration: you work effectively with Sales, Partner Operations, Finance, Legal and Tech to remove blockers and speed up delivery. Data-driven insights and reporting: you turn performance data (spend, margin, campaign results) into clear recommendations. Operational excellence and process improvement: you standardize and scale processes, playbooks and tools, with strong attention to detail and compliance. Client-centric mindset: you put client outcomes at the center of every decision, with excellent partner-facing skills. X platform expertise: you are a subject matter expert on the X (Twitter) advertising platform Why Join Aleph Real impact: shape how X solutions are designed, delivered and scaled across NE, SE and CIS, and see the effect on client satisfaction and revenue growth. Room to grow: lead the X CSM group, work directly with the Global Partner Director, and present in global QBRs and planning sessions. A collaborative team culture: partner with Sales, Partner Operations, Finance, Legal and Tech in an environment built on accountability and client focus. A multilingual regional hub: Riga offers a growing digital advertising and technology community, strong international connections and hybrid working. An inclusive workplace: we welcome applicants of all backgrounds, genders, ages and abilities. In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 65,280.   On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.  Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Israel (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Make a difference. The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. Your Impact: Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Drive product conversations based on need and problems with customers Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material What would make you a good fit for this role? 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Must be located in Israel In Israel the OTE compensation range for this role is ILS 600,00 - ILS 743,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Responsibilities Own the product strategy and roadmap for Cryptopay's B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.

Storyblok is hiring a Salesforce Lead to own Salesforce architecture, execution, governance, data quality, integrations, and release discipline across our GTM workflows. Own Salesforce platform architecture across GTM workflows, objects, fields, permissions, automations, integrations, and release control.

As a Strategic Account Executive on the Truework team, you’ll help scale our impact across large national and regional lenders, with a primary focus on acquiring new clients to Truework Verification services. Think outside-the-box to cultivate awareness of the Truework vision.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role We are looking for a Senior Finance Transformation & Strategy PMO to join our Intelligence & Performance (IP) team . This role sits at the intersection of finance, data, and technology . You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales. This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders. Responsibilities Lead Finance transformation programs end to end. Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement. Own financial BI and decision support. Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency. Turn data into action. Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results. Design finance solutions and automate processes. Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems. Improve data quality and control. Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable. Land AI and Agent applications in Finance. Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails. Build compliance and internal control foundations. Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail). Keep leadership informed. Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams. Requirements 5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted. Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points. Strong data analysis capability. Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute. Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering. Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems. Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out. Independent thinking and high ownership. You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action. Excellent communication and stakeholder management, including with senior executives. Preferred Qualifications Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company. Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions. Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications. Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus. Bilingual (English + Mandarin) to collaborate across global teams. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Support Engineer on the Customer Support team, you’ll play a critical role in shaping how Figma identifies, diagnoses, and resolves complex product issues at scale. As a founding member of our Bangalore team, you’ll help establish quality standards, influence workflows, and build strong partnerships with Engineering and Product. We are looking for a Technical Support Engineer who will drive quality improvements across the support and product lifecycle. This role goes beyond resolving issues—you’ll identify patterns, lead root cause analysis, and partner with Engineering and Product to improve reliability and customer experience at scale. The ideal candidate brings strong technical depth, systems thinking, and the ability to operate effectively in a fast-paced, ambiguous environment. Coverage outside standard business hours is part of this role. Your shift hours will be one of the following: Wednesday to Sunday, 12.30pm - 9.30pm IST Thursday to Monday, 12.30pm - 9.30pm IST Friday to Tuesday, 12.30pm - 9.30pm IST This role will be held from our Bengaluru office. What you’ll do at Figma: Develop deep expertise in Figma’s products, architecture, and customer workflows to diagnose complex technical issues Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems Own end-to-end resolution of high-impact bugs, partnering closely with Engineering and Product to drive timely and effective fixes, and maintain clear, proactive communication to improve customer satisfaction Contribute to social support efforts by engaging with customers and users on social media and community platforms Adapt to supporting customers across multiple products, including assisting with billing and account management issues as needed. Maintain schedule flexibility, including occasional weekend or holiday coverage, to support customers globally Recommend and implement improvements to debugging workflows, tooling, and support operations Collaborate cross-functionally to create internal documentation, training materials, and scalable knowledge systems Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, tooling and process improvements, and feature enhancements We'd love to hear from you if you have: 2+ years of experience in Technical Support, Support Engineering, or QA within a SaaS environment Strong troubleshooting and debugging skills across Mac, Windows, iOS, and Android, including REST APIs, OAuth authentication flows, and third-party integrations Working knowledge of modern web technologies, including JavaScript/TypeScript, HTML, CSS, and React Ability to collaborate with Engineering and Product teams to resolve complex technical issues, with strong analytical, problem-solving, and communication skills Comfortable navigating fast-paced, ambiguous environments, with a focus on end-to-end issue resolution and continuous process improvement While not required, it’s an added plus if you also have: Experience working with design tools like Figma, Adobe Suite, Sketch, Framer At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Support Specialist on the Customer Operations & Support team, you’ll have the opportunity to partner closely with the Enterprise Support Manager to define and elevate our Enterprise Support function. As part of the growing team in our Bangalore hub, you’ll also help define how we operate in-region - shaping workflows, influencing tooling, and raising the bar for what great Enterprise support looks like at Figma. This team is responsible for crafting what exceptional support looks like for Figma's most strategic customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with B2B Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. The work you do will span over technical product, account administration and billing. This role requires coverage during non-standard business hours to support global customers. Coverage outside standard business hours is part of this role. Your shift days and hours will be one of the following: Wednesday to Sunday, 3.30pm IST - 12.30am IST Wednesday to Sunday, 11.30pm IST - 8.30am IST Thursday to Monday, 5.00am IST - 2.00pm IST Friday to Tuesday, 8.00am IST - 5.00pm IST This role will be held from our Bangalore office on a hybrid basis. What you'll do at Figma: Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries Interact with Figma customers daily via email, taking ownership over cases from start to resolution Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We’d love to hear from you if you have: 2+ years of experience in a technical SaaS Support environment, ideally supporting Enterprise customers Proficiency in troubleshooting SAML/SSO and SCIM configurations for large-scale organizations Familiarity with system administration for large end-user communities or guiding customers through complex implementations Ability to assess the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolution While it’s not required, it’s an added plus if you also have: Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development Familiarity and willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.