Location: New York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Workplace: remote
Provectus is an AI consultancy founded in 2010 and led by its founders. As an AWS Premier Partner and an Anthropic Preferred Partner, we help Financial Services & Insurance and Healthcare & Life Sciences companies design, build, and operate production AI systems. With offices across North America, LATAM, and EMEA, we work with clients worldwide.
We are hiring an Account Executive to turn incoming enterprise leads into signed consulting engagements. Clients buy multi-month consulting engagements. You won't build pipeline from scratch. Anthropic and AWS share qualified enterprise leads with us.
Your job has four parts:
Qualify those leads quickly.
Run discovery with buyers at banks, insurers and life sciences companies.
Scope the work with our architects.
Close.
What you'll do:
Pick up new leads as they arrive, decide which to pursue, and be able to explain why.
Run discovery calls with business and technology leaders. Map their process, data, regulatory constraints, budget and decision path.
Work with delivery leads and architects to scope proposals and SOWs that we can deliver. You are selling consulting engagements, not software licenses.
Negotiate and close to a signed SOW, with the Chief Commercial Officer joining larger deals.
Run the full sales cycle: discovery, solution scoping, proposal, negotiation, close.
Translate Anthropic's product roadmap and partnership incentives into the client propositions.
Keep Anthropic and AWS partner reps informed on the leads they share, and take part in joint pipeline reviews.
Keep the CRM current and forecast your deals accurately.
Bring buyer objections and patterns from each industry back to leadership and marketing.
Travel for client meetings, up to 30% of your time.
What You Need:
2+ years in a client-facing commercial role in a consulting or IT services firm where you closed deals yourself, such as account executive, account manager, or consultant who owned client sales. Be ready to share the specifics: what you closed, at what size, and how long each deal took.
OR experience with banks, insurers, or pharma/biotech companies in one of these roles: selling services or technology to them (including smaller deals you closed yourself or larger deals where you supported the lead); working on client projects at a consulting firm, including proposals or scoping; or working inside one of these companies on projects where you helped evaluate and select outside vendors.
Working knowledge of Financial Services (banking, insurance, capital markets) or Life Sciences (pharma, biotech). You have worked in the industry or sold into it, and you can discuss a buyer's process and regulatory constraints in their terms.
Experience selling services engagements or complex B2B deals with several stakeholders.
Clear written and spoken communication with director-, VP- and C-level buyers.
Comfort handling a steady volume of leads and choosing where to spend your time.
Strong plus:
Experience selling AI/ML, data or cloud services.
Experience working partner-referred leads from Anthropic, AWS, GCP or Azure.
Why this role is worth your time:
Leads arrive every day, so your time goes into closing rather than prospecting.
You learn enterprise AI consulting sales in two regulated industries.
You close with support: our architects scope the work with you, and the Chief Commercial Officer joins larger negotiations.
The delivery team can execute what you sell: 350+ people, 150+ certified architects, and 100+ customers in production.
Work at the intersection of two AI partnerships: Anthropic and AWS.
High-impact role with direct visibility to leadership.
Compensation and benefits:
Base $90–120K + commission, OTE range $140–170K.
The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
B2B contract model or full-time model.
Unlimited vacation policy.
Generous health, vision, and dental insurance, and life insurance.
401(k) matching plan.
Our process:
A 30/45-minute call with our recruiter.
An interview with the AE about a deal you closed.
An interview with the Chief Commercial Officer.
An interview with the CEO.
УдалённоNew York, New York; Manhattan, New York; Brooklyn, New York; Trenton, New Jersey; Yonkers, New york; New York City Metropolitan Area; Newark, New Jersey
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role Overview
A brief, high-level summary of the role's purpose and impact.
Nebius
is seeking a talented
Legal Counsel
Procurement
to join our dynamic legal team. In this role, you will be the go-to legal partner for all procurement across Nebius, with a particular focus on
data center procurement, including hardware, connectivity and related services
. You will work closely with our procurement
, infrastructure,
logistics,
procurement and finance
teams to enable strategic sourcing initiatives, secure critical supply for
Nebius
’ expanding operations, and ensure compliance with applicable laws and internal policies.
Key Responsibilities
Detailed list of the primary tasks and responsibilities for this role.
Advise on, draft and negotiate
hardware
procurement
agreements
, including
for GPUs, servers, storage and networking equipment
and
CDUs,
with OEMs, ODMs, distributors and resellers (e.g. master purchase agreements, supply agreements, warranty and RMA terms, and support arrangements)
.
Advise on and negotiate
connectivity agreements
, including dark fiber, IRUs, wavelength, IP transit, cross-connect and other network services.
A
dvise and negotiate complex
logistics agreements
including freight, forward and warehousing activity
.
Support the procurement of
data center related services
, such as co-location, installation and deployment, maintenance, logistics, and equipment financing or leasing arrangements.
Draft, review, and negotiate a broad range of
other procurement
agreements
globally, including software and SaaS, IT services, professional services, consultancy and general corporate purchasing.
Develop and maintain procurement contract templates, negotiation playbooks and guidance, and train procurement teams on their use.
Advise on supply chain legal risks, including export controls, sanctions, supplier due diligence, data protection and information security requirements, and ESG obligations.
Coordinate and manage
external counsel
to ensure cost-effective, high-quality legal support.
Monitor regulatory developments affecting Nebius’ infrastructure and procurement activities.
Collaborate with cross-functional teams to optimize procurement processes and risk management.
Key Qualifications & Experience
Must-have requirements:
Master’s degree from a
reputable
university.
At least
3 years of relevant experience
in a law firm or in-house legal department, with a focus on procurement, technology or IT contracts, or data center/infrastructure projects.
Experience with hardware supply, connectivity or other data center procurement agreements is a strong plus.
Strong understanding of
commercial law
.
Able to work under short deadlines.
Excellent communication and contract negotiation skills in English.
Proactive, pragmatic, and business-oriented approach with the ability to work independently.
Competencies & Behavioral Traits
A list of soft skills, behavioral expectations, or cultural fit indicators.
Proactive problem-solving and ownership mindset
Ability to collaborate across teams and cultures
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Customer Marketing Content Creator Lead
Overview:
We’re looking for a hands-on Customer Marketing Content Lead to bring visual content to life, starting with the voice of our technical, specialized B2B customers. You have a portfolio of customer stories people actually choose to watch, and campaigns that break through industry noise and deliver awareness, purchase intent and brand love. Your story development, editing and graphics work is grounded in a deep understanding of the AI developers and business decision makers pushing the frontier of our industry. You build with AI, not just experiment with it: you have designed AI systems for content creation, using the latest tools, including those from our customers Recraft and Higgsfield. An accomplished visual storyteller, you’ve made technical products look and sound simple, and you know how to earn reach well beyond owned and paid channels.
Job details:
This role begins as an individual contributor: a coach to some of the world’s best agencies and a collaborator with talented colleagues. Your portfolio backs up your taste, your drive to collaborate across teams to find the best stories, and your willingness to roll up your sleeves and ship your best work. A camera lives in your backpack, and it’s natural for you to work a room, interviewing everyone from AI directors to chief AI researchers at the world’s largest labs and holding your own with them on the technical substance. You’ll build and maintain the look and feel of the Nebius customer video library, turn customer co-marketing into targeted demand-building campaigns, establish the visual identity of content across web pages, deliver still photography, experiment with graphics, and show the world what great looks like.
You’ll lead the creative vision for how Nebius tells customer stories on camera: how they look, how they’re shot, and how fast they move from location to a landing page, a stage, a paid ad or a sales deck. You’ll do this partly with your own hands (filming, recording sound, directing on set and rough cutting) and partly through agency talent you hire, brief and hold to your high bar. You’re proficient in AI workloads, both training and inference, and you understand the AI ecosystem, including what matters to AI-native labs and digital-native enterprises. You tell stories beyond the classic customer story, with the technical cool factor that makes a builder want to follow the work.
This is a creative athlete’s job. You’ll need the range to hit shots from every angle with very little direction, because many days you’ll be inventing the processes and outcomes you want to bring into the world.
Jobs to be done
For each job below, you’ll define how it gets done, build a repeatable process behind it, and champion it across the company.
Capture our customer as the hero: When a customer does something remarkable with Nebius, you capture their voice, their outcomes, the people leading the work and the process that got them there. You set the creative vision and visual bar for all customer storytelling, from a 20-second, high-energy social cutdown to a 20-minute documentary film, and you push past the classic customer story into series, podcasts and formats a builder would follow on their own.
Build the AI content engine: When one interview needs to become 15 assets, you build the system that does it: transcript to cutdowns to social cards, with review and brand-voice checks built in. You document it, run it, and teach the team and agencies to use it.
Multiply the shoot: When sales, product marketing and brand each need the same story in a different format, you version it for every channel that needs it (paid social, organic, sales enablement, events, the website and press) without losing the complete story. You do it with an AI-powered content engine you design and own.
Earn reach beyond owned channels: Great content lives beyond owned channels. You build earned and partner distribution: influencers, publications and media, customer-posted content we amplify, G2 and other third-party sources. You measure it by views, reach and pickup.
Scale through agencies: When demand outgrows what you can shoot yourself, you source, brief, hire and manage external production, editing and post-production agencies and small crews, holding them to one consistent creative standard.
Remove handoffs: When a shoot needs someone to point a camera, mic a subject, direct performance and support the edit, you step up. On location, you work as videographer and producer, sometimes leading sound and direction solo.
Set the visual bar high: You define what best-in-class looks like, develop a unique Nebius-owned storytelling look and feel, and experiment to find what’s next. Then you hold the bar as volume increases.
Build future capabilities: You keep a pipeline of customer stories moving through pre-production, production, post and versioning at the same time, across a global roster of customers. When the business is ready for a deeper customer marketing bench, you set the strategy for expanding high-quality creative through AI mechanisms and people.
How we’ll know it’s working
Success is measured on both pipeline and brand. You’ll set targets with us and report against them. Examples include reach of customer content beyond owned channels, the number of customers posting and amplifying their stories, Nebius share of voice, and content-influenced pipeline.
What to expect in the interview
Bring examples of work that earned real reach, not just work that shipped, with the results (views, reach, pickup). Be ready to walk us through an AI content workflow you built, end to end. We’ll ask how you think about outcomes in pipeline and brand terms.
Requirements
Customer-hero craft: a portfolio of customer stories people actually choose to watch, across video, social, podcast and series, not just PDFs and case studies. Include work that earned real reach, not just work that shipped.
Distribution: a track record of earned and partner / third-party distribution beyond owned channels (influencers, publications and media, customer-posted content you amplify, G2 and other third-party sources), with results to show in views, reach and pickup.
Creative storytelling range: stories beyond the classic customer story, with a builder / technical cool factor. The test: would a builder follow your work on its own?
AI-native content systems: you have built AI systems for content creation (for example, one interview repurposed into 15 assets, transcript to cutdowns to social cards, review and brand-voice checks) and can walk us through a workflow you built.
8+ years of progressive content leadership experience in a senior role at a B2B company, leading or building a creative, content or production team.
A track record of building brands and pipeline through content and campaign creative, tracking results and improving creative outcomes to hit goals.
Hands-on experience filming, directing and editing, including true documentary or observational shooting, not only studio or talking-head interviews.
Technical credibility: a portfolio of AI-native or developer-facing content where the audience is builders, and the comfort to interview AI directors and chief researchers at that level.
Comfort operating with very little direction and a lot of ambiguity, and the judgment to make the call anyway.
Taste: an eye for what makes a story worth watching, and the confidence to say no to a shot, script or edit that doesn’t meet the bar.
Experience hiring, briefing and managing external agencies or freelance crews.
Willingness to travel frequently and shoot on short notice.
Bonus:
Experience scaling a one-person creative function into a small team that works through agencies.
Sound design, color grading or motion graphics skills you can bring to an edit yourself.
A network of production and editing talent you’d bring with you.
Experience building customer advocacy or reference-style content.
Prior experience at a fast-growing infrastructure, cloud or AI company.
Competencies
Cross-functional player/coach: As comfortable directing others as you are picking up the camera and cutting the edit yourself.
End-to-end athlete: Moves fluidly between filming, sound, directing and rough cutting without waiting for a handoff.
Taste-maker: Has a clear point of view on what’s good, and the nerve to defend it under deadline pressure.
Builder: Comfortable creating a workflow, an AI content engine, an agency bench and a quality bar from nothing.
Thrives in ambiguity: Doesn’t wait for a brief. Writes the brief, rallies a team around the vision and delivers against it.
Startup speed, global scale: Moves like a startup across time zones without slowing down.
Generous collaborator: Brings out the best in producers, editors and agency partners rather than doing their jobs for them. Looks good when they look good.
Outcome thinker: Defines success in pipeline and brand terms before the shoot, distributes for reach beyond owned channels, and reports on both.
Compensation
We offer competitive salaries, plus bonus, and equity based on your experience. Title and compensation will be determined based on the candidate’s experience and qualifications.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$150,000
—
$187,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We are looking for a commercially minded Head of Partnerships to build and scale one of our most important growth channels: strategic partnerships and referrals.
Our strongest client relationships often originate from trusted introductions. We now want to turn that advantage into a predictable, scalable revenue engine.
Your mission is to build a high-performing ecosystem of referral and strategic partners who consistently introduce Advantage HQ to qualified consumer brands.
These partners may include marketing agencies, fractional CMOs, consultants, technology providers, private equity firms, e-commerce operators, and other influential leaders within the DTC ecosystem.
This is not a traditional relationship management role. You will be responsible for building partnerships that generate measurable commercial outcomes, not simply expanding a contact list.
You will own the entire partnership lifecycle, from identifying and recruiting high-value partners to activating relationships, generating qualified introductions, and converting those opportunities into revenue alongside our Sales team.
Success means building a network of highly engaged partners who consistently think of Advantage HQ when their clients, portfolio companies, or industry peers need help scaling.
What You'll Own
Strategic Partnership Development
Identify, recruit, and establish partnerships with agencies, consultancies, fractional CMOs, technology providers, private equity firms, and other businesses serving high-growth consumer brands.
Build relationships with founders, CEOs, CMOs, investors, and senior executives who can introduce Advantage HQ to qualified prospective clients.
Develop a targeted partner acquisition strategy focused on organizations with strong access to our ideal customer profile.
Identify complementary service providers and develop mutually beneficial referral and co-selling relationships.
Negotiate commercial agreements, referral arrangements, and strategic collaborations that create long-term value for both parties.
Partner Activation & Relationship Management
Own and grow a portfolio of strategic partners, ensuring relationships remain active, productive, and commercially valuable.
Develop structured partner onboarding, enablement, and engagement programs.
Equip partners with the positioning, messaging, case studies, and resources needed to confidently introduce Advantage HQ.
Establish recurring partner meetings, executive introductions, and relationship-building initiatives that consistently generate opportunities.
Identify underperforming partnerships and implement strategies to improve engagement and referral activity.
Become a trusted commercial partner to the people and organizations within our ecosystem.
Pipeline & Revenue Generation
Own partner-sourced pipeline and new revenue targets.
Drive a consistent volume of high-quality introductions to qualified DTC and e-commerce brands.
Work closely with our Sales team to ensure partner referrals are properly qualified, tracked, followed up, and converted.
Identify opportunities to accelerate sales cycles through warm introductions, joint conversations, and executive relationships.
Monitor referral-to-opportunity and opportunity-to-client conversion rates.
Take accountability for the commercial performance of the partnerships channel.
Partnership Systems & Scalability
Build the processes, playbooks, and operating rhythms required to scale our partnerships program.
Establish clear partner segmentation, prioritization, and activation frameworks.
Develop referral tracking, attribution, reporting, and partner compensation processes.
Create dashboards to measure partner activity, pipeline generation, revenue contribution, and overall channel performance.
Leverage CRM systems, AI, and automation to improve partner discovery, engagement, relationship management, and reporting.
Continuously refine our partnership model to make it more efficient, repeatable, and scalable.
Strategic Initiatives & Market Development
Identify new partnership opportunities across emerging channels, technologies, and industry ecosystems.
Collaborate with Marketing on partner events, webinars, content collaborations, and joint go-to-market initiatives.
Represent Advantage HQ at relevant industry conferences, networking events, and executive gatherings.
Build relationships with influential operators and decision-makers across the broader e-commerce ecosystem.
Bring market intelligence, competitive insights, and new business opportunities back to the leadership team.
Work directly with executive leadership to shape the long-term direction of our partnerships strategy.
Who You Are
You are an experienced partnerships leader who understands how to turn relationships into predictable business growth.
You have a strong network within the digital marketing, e-commerce, or technology ecosystem, and you know how to develop relationships with senior executives who control or influence meaningful commercial opportunities.
You are equally comfortable opening new doors, building relationships over time, negotiating commercial arrangements, and working with Sales teams to convert introductions into clients.
You are commercially driven and understand that the ultimate measure of a successful partnership is the business it generates.
You think systematically. Rather than relying on occasional introductions, you know how to build repeatable processes that continuously generate new opportunities.
Most importantly, you are proactive, highly accountable, and comfortable building a function with significant autonomy.
Experience We Value
7+ years of experience in strategic partnerships, channel partnerships, business development, alliances, or related commercial roles.
Proven track record of building and scaling referral or strategic partnership programs that generate measurable pipeline and revenue.
Experience within digital marketing agencies, professional services, consulting, marketing technology, or the broader e-commerce ecosystem.
Established relationships with agency founders, fractional CMOs, consultants, e-commerce executives, investors, or other relevant industry leaders.
Experience owning partner-sourced pipeline, revenue targets, and commercial KPIs.
Strong understanding of referral agreements, revenue-sharing models, co-selling arrangements, and strategic partnerships.
Excellent executive relationship-building, communication, and negotiation skills.
Experience developing repeatable partnership playbooks, systems, and reporting frameworks.
Strong organizational discipline and the ability to manage multiple strategic relationships simultaneously.
Entrepreneurial mindset with a bias toward execution, ownership, and measurable results.
What Success Looks Like
Your performance will be measured primarily by the commercial impact of the partnerships you develop.
Key metrics include:
Partner-Sourced Revenue:
New monthly recurring revenue generated through strategic and referral partnerships.
Partner-Sourced Pipeline:
Total value of qualified sales opportunities generated through partners.
Qualified Introductions:
Number of qualified prospective clients introduced to Advantage HQ.
Active Revenue-Generating Partners:
Number of partners consistently generating meaningful business opportunities.
Partnership Conversion:
Conversion rates from introductions to qualified opportunities and closed clients.
Why Join Advantage HQ
This is an opportunity to build and own one of the most important growth channels within a rapidly scaling business.
You will have the autonomy to develop our partnership strategy, establish high-value industry relationships, negotiate commercial structures, and build the systems required to turn partnerships into a sustainable revenue engine.
You will work directly with executive leadership and collaborate with experienced Sales, Growth, Marketing, and Client Services teams.
We are looking for someone who wants to build something meaningful, develop an influential network within the consumer brand ecosystem, and be rewarded for the business they generate.
Compensation & Location
$290,000 to $850,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America required, with a strong preference for candidates based in the United States.
If you are excited to join the leadership team, build a world-class partnerships organization, own a major company-level revenue number, develop an exceptional network of strategic and referral partners, and help transform Advantage HQ's partnerships channel into a predictable, scalable revenue engine, we would love to hear from you.
Location: United States
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We are looking for a commercially minded Director of Partnerships to build and scale one of our most important growth channels: strategic partnerships and referrals.
Our strongest client relationships often originate from trusted introductions. We now want to turn that advantage into a predictable, scalable revenue engine.
Your mission is to build a high-performing ecosystem of referral and strategic partners who consistently introduce Advantage HQ to qualified consumer brands.
These partners may include marketing agencies, fractional CMOs, consultants, technology providers, private equity firms, e-commerce operators, and other influential leaders within the DTC ecosystem.
This is not a traditional relationship management role. You will be responsible for building partnerships that generate measurable commercial outcomes, not simply expanding a contact list.
You will own the entire partnership lifecycle, from identifying and recruiting high-value partners to activating relationships, generating qualified introductions, and converting those opportunities into revenue alongside our Sales team.
Success means building a network of highly engaged partners who consistently think of Advantage HQ when their clients, portfolio companies, or industry peers need help scaling.
What You'll Own
Strategic Partnership Development
Identify, recruit, and establish partnerships with agencies, consultancies, fractional CMOs, technology providers, private equity firms, and other businesses serving high-growth consumer brands.
Build relationships with founders, CEOs, CMOs, investors, and senior executives who can introduce Advantage HQ to qualified prospective clients.
Develop a targeted partner acquisition strategy focused on organizations with strong access to our ideal customer profile.
Identify complementary service providers and develop mutually beneficial referral and co-selling relationships.
Negotiate commercial agreements, referral arrangements, and strategic collaborations that create long-term value for both parties.
Partner Activation & Relationship Management
Own and grow a portfolio of strategic partners, ensuring relationships remain active, productive, and commercially valuable.
Develop structured partner onboarding, enablement, and engagement programs.
Equip partners with the positioning, messaging, case studies, and resources needed to confidently introduce Advantage HQ.
Establish recurring partner meetings, executive introductions, and relationship-building initiatives that consistently generate opportunities.
Identify underperforming partnerships and implement strategies to improve engagement and referral activity.
Become a trusted commercial partner to the people and organizations within our ecosystem.
Pipeline & Revenue Generation
Own partner-sourced pipeline and new revenue targets.
Drive a consistent volume of high-quality introductions to qualified DTC and e-commerce brands.
Work closely with our Sales team to ensure partner referrals are properly qualified, tracked, followed up, and converted.
Identify opportunities to accelerate sales cycles through warm introductions, joint conversations, and executive relationships.
Monitor referral-to-opportunity and opportunity-to-client conversion rates.
Take accountability for the commercial performance of the partnerships channel.
Partnership Systems & Scalability
Build the processes, playbooks, and operating rhythms required to scale our partnerships program.
Establish clear partner segmentation, prioritization, and activation frameworks.
Develop referral tracking, attribution, reporting, and partner compensation processes.
Create dashboards to measure partner activity, pipeline generation, revenue contribution, and overall channel performance.
Leverage CRM systems, AI, and automation to improve partner discovery, engagement, relationship management, and reporting.
Continuously refine our partnership model to make it more efficient, repeatable, and scalable.
Strategic Initiatives & Market Development
Identify new partnership opportunities across emerging channels, technologies, and industry ecosystems.
Collaborate with Marketing on partner events, webinars, content collaborations, and joint go-to-market initiatives.
Represent Advantage HQ at relevant industry conferences, networking events, and executive gatherings.
Build relationships with influential operators and decision-makers across the broader e-commerce ecosystem.
Bring market intelligence, competitive insights, and new business opportunities back to the leadership team.
Work directly with executive leadership to shape the long-term direction of our partnerships strategy.
Who You Are
You are an experienced partnerships leader who understands how to turn relationships into predictable business growth.
You have a strong network within the digital marketing, e-commerce, or technology ecosystem, and you know how to develop relationships with senior executives who control or influence meaningful commercial opportunities.
You are equally comfortable opening new doors, building relationships over time, negotiating commercial arrangements, and working with Sales teams to convert introductions into clients.
You are commercially driven and understand that the ultimate measure of a successful partnership is the business it generates.
You think systematically. Rather than relying on occasional introductions, you know how to build repeatable processes that continuously generate new opportunities.
Most importantly, you are proactive, highly accountable, and comfortable building a function with significant autonomy.
Experience We Value
7+ years of experience in strategic partnerships, channel partnerships, business development, alliances, or related commercial roles.
Proven track record of building and scaling referral or strategic partnership programs that generate measurable pipeline and revenue.
Experience within digital marketing agencies, professional services, consulting, marketing technology, or the broader e-commerce ecosystem.
Established relationships with agency founders, fractional CMOs, consultants, e-commerce executives, investors, or other relevant industry leaders.
Experience owning partner-sourced pipeline, revenue targets, and commercial KPIs.
Strong understanding of referral agreements, revenue-sharing models, co-selling arrangements, and strategic partnerships.
Excellent executive relationship-building, communication, and negotiation skills.
Experience developing repeatable partnership playbooks, systems, and reporting frameworks.
Strong organizational discipline and the ability to manage multiple strategic relationships simultaneously.
Entrepreneurial mindset with a bias toward execution, ownership, and measurable results.
What Success Looks Like
Your performance will be measured primarily by the commercial impact of the partnerships you develop.
Key metrics include:
Partner-Sourced Revenue:
New monthly recurring revenue generated through strategic and referral partnerships.
Partner-Sourced Pipeline:
Total value of qualified sales opportunities generated through partners.
Qualified Introductions:
Number of qualified prospective clients introduced to Advantage HQ.
Active Revenue-Generating Partners:
Number of partners consistently generating meaningful business opportunities.
Partnership Conversion:
Conversion rates from introductions to qualified opportunities and closed clients.
Why Join Advantage HQ
This is an opportunity to build and own one of the most important growth channels within a rapidly scaling business.
You will have the autonomy to develop our partnership strategy, establish high-value industry relationships, negotiate commercial structures, and build the systems required to turn partnerships into a sustainable revenue engine.
You will work directly with executive leadership and collaborate with experienced Sales, Growth, Marketing, and Client Services teams.
We are looking for someone who wants to build something meaningful, develop an influential network within the consumer brand ecosystem, and be rewarded for the business they generate.
Compensation & Location
$270,000 to $810,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America required, with a strong preference for candidates based in the United States.
If you are excited to join the leadership team, build a world-class partnerships organization, own a major company-level revenue number, develop an exceptional network of strategic and referral partners, and help transform Advantage HQ's partnerships channel into a predictable, scalable revenue engine, we would love to hear from you.
Location: United States
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We are looking for a commercially minded Senior Director of Partnerships to build and scale one of our most important growth channels: strategic partnerships and referrals.
Our strongest client relationships often originate from trusted introductions. We now want to turn that advantage into a predictable, scalable revenue engine.
Your mission is to build a high-performing ecosystem of referral and strategic partners who consistently introduce Advantage HQ to qualified consumer brands.
These partners may include marketing agencies, fractional CMOs, consultants, technology providers, private equity firms, e-commerce operators, and other influential leaders within the DTC ecosystem.
This is not a traditional relationship management role. You will be responsible for building partnerships that generate measurable commercial outcomes, not simply expanding a contact list.
You will own the entire partnership lifecycle, from identifying and recruiting high-value partners to activating relationships, generating qualified introductions, and converting those opportunities into revenue alongside our Sales team.
Success means building a network of highly engaged partners who consistently think of Advantage HQ when their clients, portfolio companies, or industry peers need help scaling.
What You'll Own
Strategic Partnership Development
Identify, recruit, and establish partnerships with agencies, consultancies, fractional CMOs, technology providers, private equity firms, and other businesses serving high-growth consumer brands.
Build relationships with founders, CEOs, CMOs, investors, and senior executives who can introduce Advantage HQ to qualified prospective clients.
Develop a targeted partner acquisition strategy focused on organizations with strong access to our ideal customer profile.
Identify complementary service providers and develop mutually beneficial referral and co-selling relationships.
Negotiate commercial agreements, referral arrangements, and strategic collaborations that create long-term value for both parties.
Partner Activation & Relationship Management
Own and grow a portfolio of strategic partners, ensuring relationships remain active, productive, and commercially valuable.
Develop structured partner onboarding, enablement, and engagement programs.
Equip partners with the positioning, messaging, case studies, and resources needed to confidently introduce Advantage HQ.
Establish recurring partner meetings, executive introductions, and relationship-building initiatives that consistently generate opportunities.
Identify underperforming partnerships and implement strategies to improve engagement and referral activity.
Become a trusted commercial partner to the people and organizations within our ecosystem.
Pipeline & Revenue Generation
Own partner-sourced pipeline and new revenue targets.
Drive a consistent volume of high-quality introductions to qualified DTC and e-commerce brands.
Work closely with our Sales team to ensure partner referrals are properly qualified, tracked, followed up, and converted.
Identify opportunities to accelerate sales cycles through warm introductions, joint conversations, and executive relationships.
Monitor referral-to-opportunity and opportunity-to-client conversion rates.
Take accountability for the commercial performance of the partnerships channel.
Partnership Systems & Scalability
Build the processes, playbooks, and operating rhythms required to scale our partnerships program.
Establish clear partner segmentation, prioritization, and activation frameworks.
Develop referral tracking, attribution, reporting, and partner compensation processes.
Create dashboards to measure partner activity, pipeline generation, revenue contribution, and overall channel performance.
Leverage CRM systems, AI, and automation to improve partner discovery, engagement, relationship management, and reporting.
Continuously refine our partnership model to make it more efficient, repeatable, and scalable.
Strategic Initiatives & Market Development
Identify new partnership opportunities across emerging channels, technologies, and industry ecosystems.
Collaborate with Marketing on partner events, webinars, content collaborations, and joint go-to-market initiatives.
Represent Advantage HQ at relevant industry conferences, networking events, and executive gatherings.
Build relationships with influential operators and decision-makers across the broader e-commerce ecosystem.
Bring market intelligence, competitive insights, and new business opportunities back to the leadership team.
Work directly with executive leadership to shape the long-term direction of our partnerships strategy.
Who You Are
You are an experienced partnerships leader who understands how to turn relationships into predictable business growth.
You have a strong network within the digital marketing, e-commerce, or technology ecosystem, and you know how to develop relationships with senior executives who control or influence meaningful commercial opportunities.
You are equally comfortable opening new doors, building relationships over time, negotiating commercial arrangements, and working with Sales teams to convert introductions into clients.
You are commercially driven and understand that the ultimate measure of a successful partnership is the business it generates.
You think systematically. Rather than relying on occasional introductions, you know how to build repeatable processes that continuously generate new opportunities.
Most importantly, you are proactive, highly accountable, and comfortable building a function with significant autonomy.
Experience We Value
7+ years of experience in strategic partnerships, channel partnerships, business development, alliances, or related commercial roles.
Proven track record of building and scaling referral or strategic partnership programs that generate measurable pipeline and revenue.
Experience within digital marketing agencies, professional services, consulting, marketing technology, or the broader e-commerce ecosystem.
Established relationships with agency founders, fractional CMOs, consultants, e-commerce executives, investors, or other relevant industry leaders.
Experience owning partner-sourced pipeline, revenue targets, and commercial KPIs.
Strong understanding of referral agreements, revenue-sharing models, co-selling arrangements, and strategic partnerships.
Excellent executive relationship-building, communication, and negotiation skills.
Experience developing repeatable partnership playbooks, systems, and reporting frameworks.
Strong organizational discipline and the ability to manage multiple strategic relationships simultaneously.
Entrepreneurial mindset with a bias toward execution, ownership, and measurable results.
What Success Looks Like
Your performance will be measured primarily by the commercial impact of the partnerships you develop.
Key metrics include:
Partner-Sourced Revenue:
New monthly recurring revenue generated through strategic and referral partnerships.
Partner-Sourced Pipeline:
Total value of qualified sales opportunities generated through partners.
Qualified Introductions:
Number of qualified prospective clients introduced to Advantage HQ.
Active Revenue-Generating Partners:
Number of partners consistently generating meaningful business opportunities.
Partnership Conversion:
Conversion rates from introductions to qualified opportunities and closed clients.
Why Join Advantage HQ
This is an opportunity to build and own one of the most important growth channels within a rapidly scaling business.
You will have the autonomy to develop our partnership strategy, establish high-value industry relationships, negotiate commercial structures, and build the systems required to turn partnerships into a sustainable revenue engine.
You will work directly with executive leadership and collaborate with experienced Sales, Growth, Marketing, and Client Services teams.
We are looking for someone who wants to build something meaningful, develop an influential network within the consumer brand ecosystem, and be rewarded for the business they generate.
Compensation & Location
$290,000 to $850,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America required, with a strong preference for candidates based in the United States.
If you are excited to join the leadership team, build a world-class partnerships organization, own a major company-level revenue number, develop an exceptional network of strategic and referral partners, and help transform Advantage HQ's partnerships channel into a predictable, scalable revenue engine, we would love to hear from you.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
#LI-IV1
The role
The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across
EMEA
and
APAC
. The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility.
Your responsibilities will include:
Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams.
Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated.
Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory,
SSO
,
MFA
), Microsoft 365,
MDM
, collaboration tools and meeting-room technology.
Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and
MDM
policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners.
Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation.
Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities.
Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team.
Analyze ticket, escalation and
SLA
data to identify systemic issues and contribute to
SLA
reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume.
Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions.
Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate.
Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions.
Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across
EMEA
and
APAC
.
Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards.
Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit.
Lead and continuously improve equipment reuse and employee resale, including TechShop.
Contribute to forecasting and budget planning for employee technology and Service Desk requirements.
Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors.
Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the
AV
/Builds team.
Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace).
Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements.
Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge.
Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication.
Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner.
We expect you to have:
Bachelor’s degree in Information Technology or related field, or equivalent experience.
5+ years of IT support or service desk experience with demonstrated progression in responsibility.
Advanced technical certifications (Microsoft 365, Azure,
ITIL
Intermediate, Security+, etc.) strongly preferred.
Deep knowledge of enterprise IT systems, networks, and security practices.
Strong leadership, coaching, and collaboration skills.
Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts.
Related Competencies
Knowledge & Skills
Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points.
Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation.
Translates complex issues into clear guidance for technical and non-technical audiences.
Autonomy
Operates with a high degree of independence and trusted judgment.
Takes the most sensitive escalations from intake to follow-up.
Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain.
Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management.
Complexity
Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk.
Leads escalations, often coordinating multiple IT functions.
Designs and improves workflows and procedures where no precedent exists.
Impact
Broad impact on service reliability,
SLA
performance, support maturity and user experience across
EMEA
and
APAC
.
Reduces downtime, repeat incidents and escalation volume.
Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness.
People / Leadership
Leads through expertise, coordination and example, not formal authority.
Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer.
No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Worldwide
Bilingual Property Management Virtual Assistant (English/Spanish)
Job Overview
We are seeking a highly organized, detail-oriented, and proactive Property Management Virtual Assistant to support the day-to-day operations of a residential property management company. The ideal candidate will have strong communication and administrative skills, experience handling tenant inquiries, coordinating maintenance requests, supporting leasing operations, and assisting with rent collection.
This role requires excellent customer service, attention to detail, and the ability to manage multiple responsibilities while maintaining accurate and organized records in AppFolio.
Key Responsibilities
Communications & Front Desk
Monitor designated shared inboxes and organize incoming messages.
Manage incoming calls and respond to voicemails on the North Shore and Helge Capital phone lines.
Identify and promptly escalate urgent issues to the Property Manager.
Tenant Services & Maintenance
Handle tenant concerns, questions, maintenance requests, and complaints.
Coordinate with relevant teams to address tenant concerns and escalate issues to the Property Manager when necessary.
Document all tenant communications accurately in AppFolio.
Submit and manage work orders, track open maintenance requests, and follow up with tenants and maintenance teams regarding their status.
Monitor overdue work orders and flag them for appropriate follow-up.
Leasing Support
Schedule and coordinate property tours for prospective tenants.
Maintain and update prospect, applicant, and resident records in AppFolio.
Follow up on pending lease signatures and outstanding required documentation.
Notify tenants of upcoming lease expirations as requested by the leasing team.
Rent Collections
Monitor tenant accounts with past-due balances.
Send rent notices and balance reminders to delinquent tenants.
Contact tenants regarding outstanding balances through phone calls, text messages, and email.
Prepare and compile delinquency reports for management review.
Resident Files & Reporting
Organize and maintain electronic resident and lease files.
Ensure resident documentation is properly organized, accurate, and readily accessible.
Qualifications
Prior experience in property management, real estate support 2+ years
At least 2+ years of experience working as a PMVA with US clients
Proficiency with property management platforms like AppFolio, Buildium, Yardi, or similar
Previous experience in property management, leasing support, or a related administrative role.
Experience using AppFolio or similar property management software is preferred.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to handle tenant inquiries professionally and maintain confidentiality.
Strong follow-up and coordination skills.
Ability to work independently, manage multiple priorities, and meet deadlines.
Spanish proficiency is required for this position.
Salary: $12 / hour
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
We're looking for a hands-on Robotics Operations Specialist to support teleoperation sessions, robot benchmarks, robotics data quality, and evaluation runs. You'll work closely with engineers and operators to ensure sessions run on time and on spec - troubleshooting hardware issues in real time, preparing evaluation environments, and helping improve operational processes.
Responsibilities
Teleoperations Support & Operator Relations
- Provide hands-on support during teleoperation sessions: setup, monitoring, and real-time troubleshooting
- Debug equipment issues (connectivity, hardware faults, peripheral failures) and escalate when needed
- Manage session scheduling, collector onboarding, equipment handoff, and session-readiness checks
- Travel to client sites and data collection locations to onboard and train operators on teleoperation systems, protocols, and best practices
- Serve as the liaison between operators and hardware/data collection teams - systematically gathering feedback on equipment usability, workflow friction, and potential improvements
- Synthesize actionable insights to inform hardware development and process decisions
Benchmark & Evaluation Operations
- Support execution of robot benchmarks and evaluations alongside research and engineering teams
- Prepare robots, stations, props, and task environments according to defined protocols
- Ensure consistent resets, trial conditions, and operator execution across runs
- Investigate failed or inconsistent runs to identify whether issues stem from the model, robot hardware, environment setup, or operator execution
Data Quality & Annotation
- Review collected datasets to assess quality, flag inconsistencies, and ensure data meets training standards
- Onboard annotators on robotics annotations to assess video quality
- Perform data analysis to identify patterns in collection quality, operator performance, and session outcomes
- Collaborate with research teams to refine annotation guidelines and quality criteria
- Maintain quality metrics and contribute to reporting on dataset health across collection campaigns
Validation & System Integration
- Verify that hardware, software packages, and peripherals work smoothly together across the robotics stack
- Run tests in lab and staging environments, log bug reports, and contribute to root-cause analysis of recurring or production issues
- Support test plan execution by following defined acceptance criteria and documenting results
- Maintain detailed operational documentation for internal quality gates and runbooks
What We're Looking For
- Comfortable working hands-on with physical hardware: diagnosing, setting up, and maintaining equipment
- Strong communicator who can work fluidly with both engineers and non-technical operators
- Able to work autonomously and exercise independent judgment on methods and execution
Nice to Have
- Familiarity with robotics and teleoperation systems
- Background in a research or hardware-forward environment
- Experience writing operational runbooks or technical documentation
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral Cloud builds and operates the infrastructure that powers Mistral's AI. The Data Centers team signs long-term leases for data center capacity developed by third-party operators, sources the GPUs that fill those halls, and runs the workloads that train and serve Mistral's models. Today the team is around 40 people, mainly based in Paris with some remote members, and operates roughly 200 MW of existing capacity across France. Key partners include Éclairion in France and EcoDC in Sweden, which is currently delivering Mistral's first Swedish data center.
The team sits at the center of an ambitious roadmap: Mistral has publicly committed to securing one gigawatt of data center capacity globally by 2030. With 200 MW already online, roughly 800 MW remain to be secured over the next five years. Every megawatt needs power, and power is this role's domain.
THE ROLE
Mistral's data centers will consume hundreds of megawatts of electricity. This hire makes sure that power is reliable and affordable. You will define and execute Mistral's energy procurement strategy: structuring agreements with utilities, hedging against volatile spot prices, and tracking the regulatory changes that affect where and how data centers can be powered. The role also touches energy policy and community relations in the regions where Mistral operates.
This is a hybrid seat. Roughly half of the work is commercial: procurement contracts, hedging instruments, and price risk management. The other half is policy and positioning: monitoring regulation, engaging with grid operators and local authorities, and helping Mistral build the social license to operate large data centers across Europe.
WHAT YOU WILL DO
- Define and execute Mistral's energy procurement strategy across European data center sites
- Negotiate power purchase agreements and procurement contracts with utilities
- Structure hedging agreements to limit exposure to volatile spot power prices
- Monitor energy regulation and policy developments that affect data center siting, grid connection, and power pricing
- Engage with grid operators, regulators, and local communities in regions where Mistral builds and operates data centers
WHAT WE'RE LOOKING FOR
- You have procured energy at scale. You have structured power purchase agreements, utility contracts, or hedging instruments for industrial or infrastructure-scale consumers.
- You understand European energy markets. You know how power pricing, grid connection, and regulation work across the markets where Mistral operates.
- You can read a regulatory brief. You have tracked and interpreted energy or infrastructure policy and translated it into commercial implications.
- You communicate across disciplines. You work effectively with engineers, finance, legal, and external stakeholders, and can explain complex energy concepts to non-specialists.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Argentina; Brazil; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Product Data Scientist to partner closely with Credit Cards and Banking product teams, shaping product strategy and driving growth through rigorous analysis, experimentation, and applied machine learning.
You’ll work alongside Product Managers, Engineers, and business stakeholders to identify opportunities, influence product decisions, and measure the impact of new features — from optimizing how consumers discover and compare financial products to developing predictive tools such as approval odds and personalized recommendations.
This is a hands-on, highly analytical role for someone comfortable exploring complex data, challenging product assumptions, designing experiments, and translating insights into decisions that ship.
WHAT YOU’LL DO
Product strategy & growth
- Partner with Product Managers and vertical leadership to identify, size, and prioritize growth opportunities across the consumer journey.
- Establish metric frameworks — north-star metrics, funnel definitions, and performance drivers.
- Lead deep-dive analyses to understand consumer behavior, friction points, and performance trends.
- Translate ambiguous business questions into clear analytical approaches and actionable recommendations.
Experimentation & applied data science
- Own the full experimentation lifecycle — hypothesis development, test design, statistical analysis, and business impact measurement.
- Develop predictive and statistical models that improve consumer experiences.
- Collaborate with Product and Engineering teams to translate findings into consumer-facing features.
Analytics practices & tooling
- Use SQL, Python, Databricks, and BI tools to deliver analyses and reporting.
- Build and maintain metric definitions, dashboards, and measurement frameworks.
- Automate recurring analytical processes.
- Communicate findings clearly to both technical and non-technical stakeholders.
- Promote a data-driven product development culture across teams.
REQUIRED SKILLS & EXPERIENCE
- 3+ years of professional experience in data science, product analytics, or a related analytical discipline — with demonstrated experience influencing product decisions through data.
- Strong proficiency in SQL and Python for data exploration, statistical analysis, automation, and predictive modeling.
- Hands-on experience with Databricks for analytical workflows, data processing, or model development — required.
- Proven experience designing, analyzing, and interpreting A/B tests, including statistical significance, power analysis, and common experimentation pitfalls.
- Strong understanding of product analytics — funnel optimization, metric development, cohort analysis, and behavioral segmentation.
- Working knowledge of applied statistics and machine learning techniques — regression, classification, propensity modeling, and/or causal inference.
- Experience developing dashboards and automating analytical workflows using modern BI and data tools.
- Excellent communication and collaboration skills — able to influence Product Managers, Engineers, and business stakeholders through data-backed recommendations.
- Bachelor’s or advanced degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related quantitative discipline, or equivalent practical experience.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral Cloud builds and operates the infrastructure that powers Mistral's AI. The Data Centers team signs long-term leases for data center capacity developed by third-party operators, sources the GPUs that fill those halls, and runs the workloads that train and serve Mistral's models. Today the team is around 40 people, mainly based in Paris with some remote members, and operates roughly 200 MW of existing capacity across France. Key partners include Éclairion in France and EcoDC in Sweden, which is currently delivering Mistral's first Swedish data center.
The team sits at the center of an ambitious roadmap: Mistral has publicly committed to securing one gigawatt of data center capacity globally by 2030. With 200 MW already online, roughly 800 MW remain to be secured over the next five years.
THE ROLE
Mistral's cheapest and best-tailored capacity is the capacity planned furthest ahead. This hire builds the partnerships that make that possible: long-term relationships with infrastructure funds, data center developers, and landowners who acquire sites, secure grid connections, and construct bespoke facilities on Mistral's behalf, three to four years before the first GPU is installed.
You will define the collaboration principles that govern this ecosystem. You will structure partnerships where third parties carry development risk and Mistral locks in capacity designed to its technical specifications. The role is part strategist, part negotiator, part ecosystem builder.
WHAT YOU WILL DO
- Negotiate long-term capacity partnerships with infrastructure funds, data center companies, and landowners across Europe
- Define collaboration principles and contractual frameworks that allow third parties to develop data centers on Mistral's behalf
- Structure bespoke data center designs so that power, cooling, and layout are tailored to Mistral's technical needs
- Build a pipeline of development sites: land acquisition, grid connection, and construction timelines planned three to four years out
- Align partnership strategy with Mistral's science and infrastructure roadmaps
WHAT WE'RE LOOKING FOR
- You have built infrastructure partnerships. You have negotiated long-term capacity or development agreements with data center operators, infrastructure funds, or similar counterparties.
- You think in multi-year horizons. You have planned capacity three to five years ahead and understand how early commitment reduces cost and improves design control.
- You can define frameworks, not just close deals. You have created collaboration models that align third-party incentives with your own technical and commercial requirements.
- You operate across European markets. You have worked across multiple jurisdictions and understand the regulatory and permitting landscape for data center development.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE TEAM
Mistral Cloud builds and operates the infrastructure that powers Mistral's AI. The Data Centers team signs long-term leases for data center capacity developed by third-party operators, sources the GPUs that fill those halls, and runs the workloads that train and serve Mistral's models. Today the team is around 40 people, mainly based in Paris with some remote members, and operates roughly 200 MW of existing capacity across France. Key partners include Éclairion in France and EcoDC in Sweden, which is currently delivering Mistral's first Swedish data center.
The team sits at the center of an ambitious roadmap: Mistral has publicly committed to securing one gigawatt of data center capacity globally by 2030. With 200 MW already online, roughly 800 MW remain to be secured over the next five years.
THE ROLE
This hire acquires the data center capacity that Mistral's next generation of models will run on. Across Europe, you will negotiate co-location agreements and built-to-suit contracts with data center developers, structure master services agreements and order forms, and make sourcing decisions grounded in a deep understanding of what the capacity will actually be used for: training frontier LLMs, serving inference at scale, or both.
The role sits at the intersection of commercial negotiation and technical infrastructure. You will need to translate workload requirements into contract terms, assess whether a given site can deliver the power, cooling, and connectivity Mistral needs, and close deals that lock in capacity years before the GPUs arrive.
WHAT YOU WILL DO
- Negotiate master services agreements, order forms, and co-location or built-to-suit contracts with data center developers across Europe
- Structure capacity sourcing decisions based on workload requirements: training, inference, or hybrid
- Assess data center sites for power delivery, cooling, connectivity, and commissioning timelines
- Work with Mistral's science and infrastructure teams to align capacity plans with model roadmaps
- Manage relationships with existing data center partners including Éclairion and EcoDC
WHAT WE'RE LOOKING FOR
- You have negotiated data center contracts. You have closed master services agreements, order forms, or co-location / built-to-suit deals in the data center or infrastructure sector.
- You understand capacity delivery. You know what it takes to commission a data hall: power, cooling, connectivity, timelines, and the failure modes that delay go-live.
- You can translate technical requirements into commercial terms. You have structured sourcing decisions based on workload needs, whether for training clusters or inference serving.
- You operate across borders. You have worked with counterparties across multiple European jurisdictions and are comfortable with cross-border negotiation.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Moldova
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
As part of our infrastructure team, you will support our ongoing AWS migration, improve the operation of our on-premises clusters, and help strengthen infrastructure governance. You will work closely with infrastructure engineers and partner teams to coordinate operational work and make infrastructure practices more consistent across the organization.
Technologies
Kubernetes, Docker, Helm
DNS
AWS
Terraform, Ansible
Bare-metal provisioning, Access management
Argo CD / Flux
GitHub Actions / GitLab CI / Jenkins
Grafana / Loki / Prometheus / Alertmanager
Bash, Python
Git, Linux
What You'll Do
Build, operate, and upgrade Kubernetes clusters across on-premises and AWS environments;
Establish and maintain a consistent Kubernetes upgrade schedule and lifecycle management process;
Manage and maintain the existing DNS infrastructure and its routing configuration;
Support the migration of infrastructure workloads and services to AWS;
Contribute to bare-metal provisioning and access management, and support monitoring and log analysis with Grafana and Loki;
Provide infrastructure support and incident response during agreed coverage hours aligned with the Eastern European time zone;
Help improve governance and standardize operational practices across infrastructure teams;
Share knowledge with regional peers and collaborate with teams across the organization;
Contribute to cost visibility and FinOps practices across AWS and on-premises environments;
Job Requirements
Strong hands-on experience managing Kubernetes clusters, including upgrades and day-to-day operations;
Experience operating Kubernetes in both on-premises and cloud environments;
Solid understanding of DNS and how it interacts with network routing;
Working knowledge of AWS;
A proactive, independent approach, with the ability to identify useful work and take ownership of it;
Willingness to participate in an on-call rotation;
English level: B2 or higher;
Nice To Have
Broader infrastructure or data-center experience;
Experience with bare-metal provisioning and access management;
Experience with monitoring and logging tools such as Grafana and Loki;
A background in networking and routing;
Exposure to FinOps, cloud cost management, or infrastructure cost allocation across cloud and on-premises environments;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
We're looking for a Marketing Design Team Lead who is equal parts creative leader, marketer, and AI geek, someone who knows how to achieve business goals through visuals that actually sell. Lead, mentor, and scale a team of 3 to 6 AI-driven Creative Designers - grow people, not just output;
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As Sierra's first Physical Security Lead, you will build and own our global physical security program from the ground up, protecting our people, offices, events, and information as we grow across North America, Europe, and Asia. You'll partner closely with Workplace Technology, IT Engineering, Workplace, Security Engineering, People, and Legal, and set the strategy, standards, and operating model for the function as it scales.
- Program strategy and standards: Assess risk across every Sierra site and set a global baseline for physical security, including policies, standards, and site-tier requirements, prioritized into a practical roadmap with a budget and clear metrics.
- Access control and security systems: Own the strategy and governance for badge access, video, intrusion detection, and visitor management, in partnership with Workplace Technology, who operate our office access and network systems. Make sure access follows least privilege, is reviewed regularly, and is removed promptly when people leave. Make sure these systems are monitored and have backup power.
- Office openings and build-outs: Define security requirements for new offices and build-outs as we open new sites, and partner with Workplace, landlords, architects, and integrators from design through commissioning.
- Sensitive spaces, insider risk, and threat assessment: Secure executive areas, boardrooms, and conference rooms where confidential customer and company discussions happen, including technical surveillance countermeasures (TSCM) sweeps, recording-device policies, and controls for hosting visitors and guests. Build a workplace violence prevention and behavioral threat assessment program with People and Legal, and partner with Security Engineering and IT Engineering on insider risk so that physical and digital signals are reviewed together.
- Policy, compliance, and customer trust: Own Sierra's Physical Security Policy and the physical controls behind our compliance programs. Represent physical security in customer security assessments and audits, and drive findings to closure.
- Incident response and emergency preparedness: Own physical security incident response, investigations, and emergency plans for every office. Run drills and tabletop exercises, and set up monitoring and escalation through an in-house function or a GSOC partner. Issue safety advisories and coordinate with building security and local authorities when employees are at risk near our offices.
- Events, executives, and travel: Plan security for all-hands meetings, customer events, and off-sites. Coordinate executive protection and travel risk management with trusted vendors, and own guard and security services contracts across our sites, including post orders, staffing, and performance.
WHAT YOU'LL BRING
- Experience: 8+ years in corporate physical security, global security, or security operations, including building or substantially scaling a program at a fast-growing technology company. Law enforcement, military, or government experience is valued alongside corporate experience.
- Program building: A track record of standing up a physical security function at an early stage, including policies, vendors, budget, metrics, and team, with sound judgment about what to tackle first.
- Security systems: Hands-on experience with modern, cloud-based access control, video, and visitor management platforms (for example Verkada, Brivo, Avigilon Alta, Genetec, or Envoy), and how they integrate with identity systems such as Okta.
- Risk and threat assessment: Experience conducting site risk assessments, threat assessments, and investigations, and handling sensitive matters with discretion alongside People and Legal teams.
- Incident leadership: Calm, decisive leadership during incidents and emergencies, including serving as incident lead and running after-action reviews.
- Multi-site and international: Experience securing offices across multiple regions, including Europe and Asia, and managing guard, integrator, and executive protection vendors.
- Partnership and communication: Able to build security programs that employees welcome rather than work around, and to explain risk clearly to executives, engineers, and building partners.
- Work model: This role is based in our San Francisco office, with regular travel to our other offices.
EVEN BETTER…
- Professional certifications such as ASIS PSP or CPP.
- Experience running TSCM programs or protecting sensitive R&D or AI research environments.
- Experience with GSOC operations, mass notification, or travel risk management platforms.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Oversee the Executive Business Center's four meeting rooms, keeping the space welcoming and ready for executive briefings, select internal meetings, and events.
- Manage the calendar and booking process, resolving scheduling conflicts and coordinating overflow with the co-CEOs’ EAs.
- Prepare for each visit by understanding who’s attending, the meeting objectives, and any room or hospitality needs.
- Partner with Sales and Agent Development on meeting logistics, while hosts remain responsible for the customer experience end-to-end, including food and beverage orders.
- Serve as the main internal contact for booking requirements and space guidelines, helping teams find alternative rooms when needed.
- Coordinate room setup, resets, and onsite coverage, working with Workplace and IT to keep meetings running smoothly.
- Refine the booking process to capture meeting needs up front and maintain an accurate calendar.
WHAT YOU'LL BRING
- 2–4 years of experience in high-touch events, executive administrative support, premium hospitality, or customer facing environments.
- Excellent attention to detail, verbal and written communication skills, and confidence working with C-level executives.
- Strong organization and time management, with the ability to balance shifting agendas and competing priorities.
- A calm, proactive approach to anticipating needs and solving problems.
- Sound judgment and discretion with sensitive customer and executive information.
- A warm, service-oriented approach and confidence in communicating space guidelines.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Amsterdam, Netherlands
leadUnited States; Startup speed, global scale: Moves like a startup across time zones without slowing down
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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headNorth America required, with a strong preference for candidates based in the United States
North America required, with a strong preference for candidates based in the United States
seniorNorth America required, with a strong preference for candidates based in the United States
leadAmsterdam, Netherlands; Remote - Europe; Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit
УдалённоМожно работать из любой страны
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоArgentina; Brazil; Colombia
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Moldova; Provide infrastructure support and incident response during agreed coverage hours aligned with the Eastern European time zone