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Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked #3 on Fast Company's Most Innovative Companies list . We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started. The Web Integrations Support Engineer is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. You will be responsible for ongoing maintenance of customer integrations based on Smartling’s GDN (web proxy) solution to ensure that the integration continues to meet customer needs as their sites change over time. We are looking for a professional with a track record of successfully supporting enterprise-grade technical solutions, who can communicate complex concepts and ideas effectively, and who takes a systematic troubleshooting approach when dealing with live customer issues. We are currently considering candidates based in the Pacific and Mountain time zones. You Will Own customer tickets end to end, with clear written root-cause explanations and next steps Run troubleshooting sessions and workshops with customer engineering teams, advising them on integration best practices Escalate to and collaborate with Engineering with clear reproduction steps when an issue needs a product fix Build scripts and tooling, to make diagnosis and configuration faster and safer Work with technical and business stakeholders to understand requirements and recommend sustainable solutions Make changes to live production configuration with care: testing safely, planning for rollback, and telling customers what changed and why Act with precision and urgency when customers are affected, and manage changing scope and ambiguity without losing momentum Keep learning about new web technologies and contribute to process and tooling improvements You Have A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience 2+ years in a customer-facing technical role such as Support Engineer, Solutions or Technical Consultant, or similar, focused on technical troubleshooting, solution design or implementation 2+ years of hands-on experience with HTTP, HTML, CSS (including writing robust selectors), JavaScript and REST APIs Strong skills with browser DevTools and network debugging, and an understanding of how pages are built and rendered in the browser Working knowledge of proxies, CDNs, web servers, DNS/TLS and caching, plus web security basics (CSP, CORS, cookies, WAFs) Comfort with regular expressions, plus the ability to write scripts (JavaScript, Python or Bash) Experience diagnosing issues from logs and request traces (Quickwit, Grafana, Kibana, Splunk or similar) A methodical, hypothesis-driven approach to complex problems Excellent written and spoken communication, with the ability to advise and persuade both technical and non-technical audiences The ability to drive outcomes despite complexity, ambiguity or shifting priorities Preferred but not required Experience with modern front-end frameworks (React, Next.js, Vue) and client-side rendering Familiarity with CMS platforms (e.g., AEM, Sitecore, WordPress, Contentful) Hands-on experience with Nginx or similar proxy and web server configuration Knowledge of SEO fundamentals (hreflang, canonical tags, sitemaps) Experience with translation, localization and internationalization, including awareness of RTL and CJK languages, character encoding and locale formatting, and/or fluency in multiple languages Software development experience You Will Enjoy Freedom 🏡 - we are remote-first Growth  - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use the E-Verify platform for work authorization verifications. The US national total pay range for this role is $90,000 - $110,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.

Location: United States Workplace: Remote Coder's Revenue Enablement team is building out onboarding and ramp for every customer-facing function — SDR, AE, SE, CSM, and FDE. We're looking for a Sales Onboarding Program Manager who can own that curriculum end to end: designing, running, and continuously improving how new hires ramp from day one to full productivity. This isn't a single-audience onboarding role. You'll build ramp programs that flex across distinct functions with different skill requirements — commercial, technical, and delivery — while keeping a consistent bar for what "ready" looks like across all of them. You'll work closely with our technical enablement and sales performance functions to make sure ramp content stays current with product, methodology, and process as the company scales. WHAT YOU'LL DO - Design and own the onboarding curriculum and certification framework for new hires across AE, SE, CSM, and FDE roles - Build structured ramp timelines (30/60/90-day plans) with clear milestones, checkpoints, and certification gates for each function - Partner with technical enablement, sales performance, and functional leaders to keep ramp content aligned with current product, methodology (e.g., MEDDPIC, deal qualification frameworks), and sales/delivery process - Track and report on ramp metrics — time-to-productivity, certification completion, early performance indicators — and use that data to iterate on the program - Coordinate logistics and scheduling for cohort-based onboarding (live sessions, shadowing, certification exercises) - Build and maintain a scalable content/documentation system so onboarding materials stay current as the team grows and product evolves - Gather feedback from new hires and their managers to continuously refine the program - Serve as the primary point of contact for new hires during their ramp period WHAT WE’RE LOOKING FOR - 4+ years in program management, enablement, or L&D, ideally in a B2B SaaS or technical sales environment - Demonstrated ability to build structured, repeatable programs from scratch — not just run existing ones - Strong project management instincts: you default to milestones, checklists, and metrics rather than ad hoc coordination - Comfort designing curriculum for both commercial and technical audiences, or a fast learner's willingness to get conversant in technical sales motions - Excellent written communication — you'll be creating a lot of the source material new hires learn from - Experience partnering cross-functionally with sales, product, and marketing ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Senior Edge Signal Processing Engineer to join the Sensor Intelligence Group (SIG), a cross-functional team collaborating across WHOOP Labs, Firmware, and Machine Learning and Research. This role is central to developing next-generation sensor processing to enable foundational health features at WHOOP. You’ll develop the edge signal processing underpinning WHOOP physiological insights and coaching, ultimately delivering meaningful and personalized feedback to millions of members.   Responsibilities - Lead the design and development of real-time signal processing and edge inference for consumer products - Own the full development lifecycle, from prototyping and validation through productization and continuous improvement - Evaluate commercial solutions, develop prototypes and demos, and inform build/buy decisions - Collaborate cross-functionally with hardware, software, and product teams to bring algorithms to WHOOP members - Mentor junior engineers and contribute to a high-performance, research-to-production culture Qualifications - B.S. in Electrical Engineering or related field, M.S. or PhD preferred - 5+ years of experience developing and deploying real-time sensor signal processing algorithms (physiological, audio, motion, or related modalities) - Strong foundation in signal processing fundamentals (e.g., filtering, spectral analysis, time-frequency methods) - Demonstrated experience integrating signal-processing components into end-to-end embedded systems - Ability to implement and optimize signal-processing algorithms for constrained compute, memory, latency, and power budgets - Experience integrating third-party libraries, frameworks, or algorithm IP - Proficiency in Python or MATLAB for algorithm prototyping and with C/C++ for deployment to embedded product platforms - Excellent communication skills, including the ability to present technical results to a diverse audience - Demonstrated creativity, adaptability, and a strong interest in translating prototypes into products Additional Desired Experience - Experience deploying signal processing algorithms to battery-powered consumer product platforms - Familiarity with adaptive signal processing, multi-sensor processing, signal enhancement, detection, or classification techniques - Experience developing and evaluating hybrid DSP/ML systems - Familiarity with embedded firmware, RTOS environments, and real-time processing pipelines - Experience using optimized MCU/DSP libraries and acceleration frameworks (e.g., CMSIS-DSP, CMSIS-NN, or vendor-specific libraries) - Experience with fixed-point implementation, quantization, or other numerical optimization techniques for embedded signal processing

Location: New York; United States; United Kingdom; London ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As the PE & Growth Investor Partnerships at ElevenLabs, you will build and scale one of our most strategic growth channels. You will own relationships with leading PE & Growth Investor firms, embed ElevenLabs into their Enterprise Value Creation programs, and drive AI adoption across portfolio companies. Operating at the intersection of PE, Growth Investors, enterprise AI, & GTM, you will partner with Operating Partners, Value Creation teams, portfolio executives, and our Sales organization to source, accelerate, and close opportunities. You’ll work closely with the Global Head of BD & Partnerships & all regional GTM leads to define the strategy while owning execution across multiple PE & Growth Investor relationships. Your success will be measured by your ability to build a scalable investor partner ecosystem that consistently generates enterprise pipeline and ARR. WHAT SUCCESS LOOKS LIKE In your first 6 - 9 months, you will: - Launch the ElevenLabs Private Equity & Growth Investor Partner Program. - Recruit and activate 8–10 leading PE and growth investor partners, securing ElevenLabs’ inclusion in their Value Creation and portfolio engagement programs. - Build a repeatable GTM engagement model between investor operating teams and ElevenLabs to accelerate portfolio company adoption, pipeline generation, and deal velocity. - Establish a foundation for a scalable, partner-sourced ARR business. RESPONSIBILITIES PRIVATE EQUITY & GROWTH INVESTOR PARTNERSHIPS - Build and manage executive relationships with Operating Partners, Value Creation leaders, and investment professionals across leading PE & Growth investor firms. - Structure and negotiate partnership agreements, joint GTM plans, referral models, and enterprise value programs. - Become the trusted AI partner for PE firms looking to accelerate value creation across their portfolio. PORTFOLIO COMPANY ACTIVATION - Identify high-priority portfolio companies and develop joint account plans with PE operating teams. - Coordinate with Enterprise AEs, FDEs, Customer Success, and Product to drive AI deployments from initial introduction through production. - Help portfolio companies identify high-value AI use cases and accelerate adoption. PIPELINE & REVENUE - Own pipeline generation and ARR sourced through PE partnerships. - Build and maintain a rolling portfolio company pipeline across assigned sponsors. - Drive executive introductions, accelerate deal velocity, and expand successful deployments across additional portfolio companies. CROSS-FUNCTIONAL LEADERSHIP - Partner closely with Sales, Solutions Engineering, Product, Marketing, Legal, and Customer Success to execute PE opportunities. - Develop repeatable GTM playbooks, executive engagement models, and portfolio-wide AI adoption frameworks. - Represent ElevenLabs at PE conferences, operating partner forums, and executive events. YOU MAY BE A GOOD FIT IF YOU - Have 8–12+ years of experience in Enterprise AI, Cloud, or enterprise software, with a focus on strategic partnerships involving Private Equity and Growth Investors. - Have experience working with PE firms, Growth Investors, Operating Partners, Value Creation teams, or PE-backed portfolio companies. - Have a track record of building strategic partnerships that generate measurable pipeline and revenue. - Have strong executive presence and can engage credibly with Managing Partners, Operating Partners, CEOs, CIOs, CTOs, and investment professionals. - Have successfully navigated complex enterprise sales cycles involving multiple internal and external stakeholders. - Are comfortable discussing AI platforms and enterprise technology with both business and technical audiences. - Thrive in fast-paced, ambiguous environments and enjoy building new partnership motions from the ground up. - Are highly commercial, operate with urgency, and consistently create opportunities where none previously existed. LOCATION This role is remote-first but NYC or London is preferred. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In the US, the base compensation range for this role is $183,858 - $220,630. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In the UK, the base compensation range for this role is GBP 103,958 - GBP 124,750 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In Sweden, the base compensation range for this role is SEK 878,578 - SEK 1,054,294. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In Spain, the base compensation range for this role is EUR 94,025 - EUR 112,830. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In Ireland, the base compensation range for this role is EUR 117,600 - EUR 141,120. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In Germany, the base compensation range for this role is EUR 109,709 - EUR 131,651. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In the US, the base compensation range for this role is $162,275 - $194,730. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Sweden, the base compensation range for this role is SEK 775,444 - SEK 930,533. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Spain, the base compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Ireland, the base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value. Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks. Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you. What You'll Be Doing: Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral. Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more. Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey. Conduct market and customer research to understand pain points, competition and opportunities. Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects. What Makes You a Great Fit: 4+ years of relevant experience (product marketing, solutions marketing, product management) Experience with marketing and selling to a technical audience A passion for open source, cloud native, and infrastructure technologies Proven ability to take on complex projects and efficiently drive them from start to finish Ability to clearly articulate the value of technical products to customers and sellers alike Experience leading product or feature launches autonomously as well as part of a team Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows Comfort working with a variety of internal and external stakeholders in complicated processes Strong product and technical curiosity that translate to clear packaging, positioning, and messaging Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations. Exceptional writing and communication skills A high “say-do” ratio in executing and delivering impact Compensation & Rewards: In Germany, the base compensation range for this role is EUR 97,034 - EUR 116,441. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As a Software Engineer on Sierra’s Cloud Infrastructure team, you’ll own the foundation that every Sierra customer runs on. That includes our multi-tenant environments, where most of our customers and data live, and our isolated single-tenant environments for highly regulated enterprises. Sierra is expanding quickly across AWS and GCP, in regions across North America, Europe, and Asia-Pacific. We expect to roughly double our number of deployments over the next year. The work is very visible. Our deployments support the relationship with major customers, so you’ll see directly how your infrastructure affects customers and the business. Our challenges keep evolving, from scaling, reliability, and new compliance and regulations. ON THIS TEAM, YOU WILL: - Design, build, and operate Sierra’s cloud infrastructure across AWS and GCP (and soon Azure) using Terraform and Kubernetes. - Simplify and standardize our deployments so that adding a new region or environment is repeatable and predictable. We want to treat deployments like cattle, not pets. - Stand up and operate new multi-tenant regions and single-tenant environments for customers with strict regulatory or isolation needs. - Help build and run compliant environments, including our FedRAMP deployment. - Own and improve deploys and releases across our fleet, investing in tooling and developer experience so engineers can ship quickly and safely. - Build security guardrails that give enterprise customers confidence in our shared multi-tenant environment. - Work with our BYOC (Bring Your Own Cloud) team to make Sierra easy to deploy into customers’ own cloud environments. - Drive reliability across the platform through observability, incident response, root cause analysis, and postmortems. - Write production code, mostly in Go, to automate infrastructure and replace manual work with durable systems. WHAT YOU'LL BRING - 6+ years of hands-on software or infrastructure engineering experience, including building and operating production systems at scale. - Broad infrastructure experience on at least one major cloud (AWS, GCP, or Azure). Breadth and fundamentals matter more than expertise in one specific cloud. - Deep expertise in at least one layer of the stack, such as compute, orchestration, networking, or deploys, plus a real interest in owning the layers next to it. - Hands-on experience with infrastructure as code (Terraform preferred) and container orchestration (Kubernetes). - Strong coding skills and a bias toward automation and tooling. Go experience is a plus. - A pragmatic, scrappy approach. You can start with a rough prototype and evolve it into production ready. - Curiosity and flexibility. You adapt to new clouds, tools, and customer requirements instead of forcing every problem into one familiar pattern. - A degree in Computer Science or a related field, or equivalent professional experience. EVEN BETTER - Experience running infrastructure across multiple clouds and many regions or environments. - Experience with compliance-driven environments (FedRAMP, SOC 2, HIPAA, or financial services). - Experience building deploy systems, CI/CD, or internal developer platforms. - Experience deploying software into customer-managed cloud environments. - An SRE background, or experience leading reliability and incident management programs. - Experience with distributed databases such as DynamoDB or Spanner. - Experience at a fast-paced startup or on a small infrastructure team with broad scope. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Audience Business Analyst San Mateo, CA (Collab) In this role you will be an analyst on SIE’s Growth, Media, and Omnichannel Marketing team; specifically, as a part of the Audience, Infrastructure, and Measurement (AIM) team. You will play a vital role in shaping and evolving the way we communicate with our consumers. AIM Analysts bring a diverse range of expertise, spanning SQL development and audience strategy to product leadership and process optimization. While AIM analysts have clear areas of expertise, every member of the team has the opportunity to learn and grow new skills outside of their specialty by contributing to all areas of AIM. We are looking to fill a new Audience Business Analyst role on the AIM team, specializing in audience strategy, operations, and activation for our Live Service business. You will further enable our global marketing organization to use our first party data to put the customer first in all our marketing communications. Together as gamer and customer experience advocates, we can show how PlayStation is truly the Best Place to Play! Primary Responsibilities Collaborate with marketing and agency partners across all marketing regions as the subject matter expert on our ecosystem of data to create custom segments and support campaign executions supporting player acquisition, ongoing engagement, and retention Advise partners on campaigns, using data-based insights from AIM, marketing analytics, data science models, and consumer research Work as part of our AIM SCRUM team to deliver value to audience activation, while also analyzing and employing operational optimizations that bring our operations to scale across all our owned and paid marketing channels Manage ad-hoc and automated customer lists to power PlayStation’s digital marketing channels globally Ensure the efficient and successful delivery of all customer segments to global marketing platforms Partner with Martech product teams to translate business needs into actionable requirements and feature enhancements for marketing platforms. Qualifications: Ability to collaborate and communicate effectively with a diverse group of established partners including marketing, product/engineering teams, and agencies across different regions and cultures Experience with working with a variety of marketing platforms and channels, including but not limited to email, paid media, and custom tools Experience working with martech/adtech platforms (Salesforce Marketing Cloud, DMPs, Publisher and Social Partners, etc) Executed analysis projects related to lifecycle marketing, targeting segmentation strategies, cohort analysis and tracking, churn prevention, A/B and multivariate tests, and reporting dashboard design and development SQL programming experience required 3 years’ experience working with relational databases 5 years' marketing operations experience Bachelor’s degree or equivalent Well-spoken with strong presentation-making skills that effectively present data in a compelling way, both verbal and written, to influence partner strategy Demonstrates understanding of analytical approaches—can set up clean testing frameworks for clear and meaningful measurement reporting downstream Passionate about gaming and video game culture Experienced with BI visualization tools such as Domo and Tableau You are an analytical problem solver who is data driven, with a can-do attitude and flexibility to accommodate evolving business needs You thrive in a collaborative work environment and excel under pressure, with experience working on complex, international, large-scale, time-critical projects You are flexible and versatile in nature, able to overcome challenges while maintaining a positive attitude You are willing to roll up your sleeves to take on tasks with the team At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $136,300 — $204,500 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.