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Location: United States; Toronto Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We're hiring a Senior Manager to lead GTM and Revenue Finance as part of the Strategic Finance team. This person will have direct exposure to the CFO, CRO and board materials. You will lead a team of analysts to forecasting, reporting and strategic initiatives for our GTM organization. You will have ownership of the revenue line and the chance to build the function, the team and the systems rather than inherit them. KEY RESPONSIBILITIES REVENUE FORECASTING AND DEAL ECONOMICS - Own the ARR and revenue plan by segment, region, product and deployment type - Build driver-based models connecting sales pipeline to ARR and GAAP revenue conversion - Triangulate top-down targets against bottoms-up deal pipeline and deal-level economics - Run scenario planning and sensitivities to support a dynamic market landscape - Own gross margin annual planning and explain the storyline on variances and performance - Provide guidance on deal structuring, terms, margin profile, etc - Define and track KPIs including LTV, CAC, payback period, gross margin - Establish a mature framework for deal review and acceptance working closely with Rev Ops, Biz Ops and GTM ROI ANALYSIS & STRATEGIC INITIATIVES - Analyze territory and segment economics including CAC efficiency and payback period - Partner with Marketing and Sales leadership to allocate spend toward the highest-return motions - Report GTM performance monthly finance and business reviews - Own the GTM financial narrative in board and executive packages - Run investor diligence, the data room and customer reference prep during fundraising - Build product finance capabilities as product mix expands, including product-line P&L, unit economics and gross margin by revenue stream QUALIFICATIONS - 12+ years of progressive experience in Financial Planning & Analysis and Strategic Finance - Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred. - Strong proficiency in financial modeling, forecasting, and budgeting - Experience with EPM Systems (Anaplan, Pigment, Onestream) and BI tools (Tableau, Power BI, Looker) - Excellent analytical skills with ability to interpret complex financial data - Exceptional communication skills—the ability to tell a compelling story through data - Experience building and scaling FP&A functions in high-growth and ambiguous environments - Deep understanding of GAAP accounting and the interaction between the P&L, Balance Sheet, and Cash Flow statement. PREFERRED QUALIFICATIONS - Experience at fast-moving technology companies, particularly with GTM business partners - Startup experience, particularly in scaling financial operations - Familiarity with SaaS metrics and AI business models - Experience with fundraising, investor relations, and board reporting - Experience implementing financial systems and automation solutions FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States; San Francisco; Canada; New York; Ottawa; Toronto; Montreal Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most driven, and most curious people to help us do it. As the founding lead of Agentic Analytics, a new team in our Analytics and Data Insights organization, you'll own how Cohere gets answers from its own data: an agentic analytics system that answers business questions over governed data, shows the source, query, and freshness behind every answer, and asks for clarification or declines when the evidence is insufficient. Agentic analytics is far from a solved problem, and correctness is the hard part. A query that runs can still answer the wrong question. Agents go wrong when a business term maps to more than one table, when data goes stale, and when the right context never reaches the model. The worst failures are silent and plausible: a join that double-counts, a wrong denominator, missing data read as zero. Getting this right takes governed definitions, context an agent can use, and an evaluation bar that decides what ships. You'll build on work already in motion: an internal analytics agent in pilot on our BigQuery warehouse, which is fed by tested ingestion pipelines and modeled in dbt. In your first year, you'll take it to production for teams across Cohere, one domain at a time, and make it replicable: each new domain stands up with configuration, a fresh evaluation set, and very little new code. This is a hands-on staff engineering role reporting to our Senior Director of Data Analytics. You'll write production code and evaluation sets yourself while managing a small founding team that grows as the system proves itself. You may have held the title software engineer, AI engineer, or data scientist; what matters is that you've built a system like this and run it in production. RESPONSIBILITIES As the lead of Agentic Analytics, you will: - Own the system end to end. Set the architecture for how a business question becomes a governed query and a verifiable answer: interpreting the question, retrieving the right context, applying approved definitions and joins, enforcing the asking user's permissions, and attaching the evidence (source, query, freshness) to every answer. - Build and run it in production. Design the core services and write much of the first version yourself: agent-facing data tools (MCP or equivalent), context retrieval, agent skills for analytics, and the APIs that serve answers. Hold them to production standards for reliability, latency, cost, security, and observability. Put it where people already work: Slack, North, IDEs, and other agents. - Hold every release to the evaluation bar. Build and run the evaluation harness, and define what correct means in each domain: ground-truth question sets, including held-out cases and questions the agent should clarify or decline; result-level scoring, correct-or-decline rates, coverage, and error severity; and regression tests on every change to context, skills, or models. Nothing ships below the bar, and the call on when a domain is ready for production is yours. - Engineer the context layer. Turn metric definitions, approved joins, documentation generated from the code that builds each table, a business glossary, and worked examples into context the agent can use. Every correction becomes a reviewed definition and a regression test. - Roll it out across Cohere. Bring domains such as marketing, revenue, finance, and product onto the system one at a time, each with named owners, certified definitions, and its own evaluation set. Measure adoption, accuracy, turnaround, and correction effort against how those teams work today. - Make it replicable. Package the tools, skills, context templates, and evaluations, and document them well enough that other teams at Cohere can run the system without you. - Hire and lead the team. Bring on the team's first engineers, set the technical bar, review the work, and develop the people doing it. - Partner across Cohere. Work with our data platform team on the warehouse and semantic models, our model evaluation team on evaluation methodology, our security team on access, and each domain's owners on definitions and rollout. QUALIFICATIONS You may be a good fit, if you have: - 10+ years building and operating production analytics or software systems, including technical leadership of a team or of systems that span teams - Experience shipping LLM agents to production: tool use, MCP or similar, retrieval and context engineering, guardrails, and observability, with firm opinions on where they fail - Hands-on experience building natural-language or agentic analytics (text-to-SQL, analytics agents, question answering over a semantic layer) that real users relied on, and evidence that it was right - Depth in evaluating LLM systems: golden sets, result-level comparison, abstention metrics, error taxonomies, and regression testing in CI, plus the judgment to tell a good demo from a system you'd put in front of a CFO - Strong Python and SQL, and experience designing and running production services and APIs on a major cloud (Google Cloud is a plus) - Fluency with data: cloud warehouses (BigQuery, Snowflake, or similar), dbt, and semantic layers (MetricFlow, LookML, Cube, or similar). You think in grain, metric definitions, and approved joins, and you can tell when a number is wrong before it reaches a decision - Experience building identity-aware access for agents, where the agent acts with the asking user's permissions and every query leaves an audit trail - Experience hiring and developing engineers, with a leadership style grounded in empathy as much as in data - Genuine excitement about AI: you follow the research, have opinions, and enjoy being in the weeds - Comfort operating in ambiguity, leading through partners you don't manage, and writing design docs and eval reports that settle decisions across teams If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Latin America Workplace: Remote The company is a service for managing email outreach infrastructure. We help customers register and connect domains, create mailboxes, and configure them to work with email-sending tools. We are looking for two experienced technical support engineers who enjoy understanding how a product works, finding the causes of unusual issues, and gradually getting more involved in software development. ABOUT THE ROLE You will work at the intersection of customer support and the engineering team: handling complex support requests, carrying out technical diagnostics, and seeing issues through to resolution. First-line support handles routine questions. Your responsibility will be cases that require examining logs, checking settings, understanding API behavior, or reading code. If a solution requires changes to the product or infrastructure, you will pass your investigation findings to developers and help verify the fix. WHAT YOU WILL DO • Investigate technical support requests: reproduce issues, test hypotheses, and identify their root causes. • Diagnose problems with domain registration and verification, DNS records, and the creation and connection of mailboxes. • Investigate integration failures involving email providers and email outreach services, as well as authentication and access errors. • Investigate issues with email sending and deliverability. • Work with logs, APIs, internal tools, and data; write small scripts for diagnostics and automation. • Resolve support requests independently within your scope of responsibility; involve developers or external provider support when needed. • Clearly explain to customers and colleagues what is happening and what the next steps are. • Contribute to the knowledge base, improve instructions, and hand over unresolved investigations to the next shift. EXAMPLES OF TASKS • Mailboxes have been created, but the required MX and SPF records have not appeared. • A domain fails verification or is already linked to another Microsoft 365 tenant. • After access permissions are changed, a mailbox stops connecting to an external service. • A customer reports email deliverability problems: you need to gather information and investigate possible causes. • The subscription status reported by a provider does not match the state of the mailboxes in the product. WHAT WE ARE LOOKING FOR • Experience in L2/L3 technical support, SaaS operations/support, system administration, or software development involving troubleshooting of user-reported issues. • Ability to investigate issues independently: gather facts, isolate the problem, and verify the solution. • Understanding of HTTP, REST APIs, JSON, authentication principles, and how web services interact. • Confidence working with logs, the command line, and tools such as curl or Postman. • Ability to read other people’s code and write small scripts in at least one programming language. JavaScript/TypeScript is especially useful. • Basic SQL knowledge and the ability to work carefully with data. • Understanding of DNS and the fundamentals of how email works. • English sufficient for written communication with customers, providers, and the team, as well as reading documentation. • A responsible approach: honoring shift commitments, keeping request statuses up to date, and following tasks through to completion. NICE TO HAVE • Experience at a domain registrar, hosting provider, email service, or email outreach platform. • Experience working with Google Workspace, Microsoft 365, and Cloudflare. • Knowledge of SMTP, IMAP, SPF, DKIM, and DMARC, plus hands-on experience troubleshooting deliverability. • Experience with cloud platforms, monitoring, Git, Node.js, or NestJS.

Location: Syracuse, NY Project Manager - Substations Substation Construction | Power Delivery | EPC | Utility Infrastructure Location: Nationwide - Project-Based Employment Type: Full-Time Travel: Approximately 50% Travel Required Deliver the Infrastructure That Powers Communities Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects. As a Project Manager - Substations with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs. About Michels Power, Inc. Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks . As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America. Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects . We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout. Leveraging engineering, procurement, and construction ( EPC ) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the Michels Family of Companies , one of North America's largest and most diversified energy and infrastructure contractors. Position Overview As a Project Manager - Substations , you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability. You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence. Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure. Key Responsibilities Lead substation construction projects from contract award through final project closeout. Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance. Maintain strong customer relationships and serve as a primary point of contact throughout project execution. Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements. Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers. Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies. Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations. Support a culture of safety, accountability, quality, and continuous improvement. What You'll Do Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades. Support projects involving: Transmission substations Distribution substations Collector substations Renewable energy substations BESS substations Switchyards Transformer installations Breaker installations Protection and control systems Relay upgrades Bus work installations Electrical equipment replacement programs Testing and commissioning activities Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans. Review contracts, drawings, specifications, and engineering documentation. Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance. Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates. Support project procurement, material management, equipment deliveries, and resource planning activities. Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health. Coordinate project commissioning, energization, turnover, and closeout activities. Prepare and communicate project performance updates to customers and company leadership. Why Michels Power, Inc.? We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America. We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure. We are family owned and operated. We invest an average of $5,000 per employee per year in training and career development. We perform meaningful work that supports the future of energy infrastructure. We believe everyone is responsible for promoting safety, regardless of job title. We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors. We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles. Comprehensive Benefits Package Health Insurance Dental Insurance Life Insurance Flexible Spending Accounts (FSA) Health Savings Account (HSA) Short-Term Disability Insurance Long-Term Disability Insurance 401(k) Retirement Plan Legal Plan Identity Theft Protection and Monitoring Plan Benefits may vary based on position and location. Why You? You like to surround yourself with dedicated, value-driven people. You relish new challenges and evolving technology. You cringe when you hear: “Because that's the way we've always done it.” You like to know your efforts are noticed and appreciated. You want to make your own decisions, but know support is always available. You enjoy solving technical, operational, and commercial challenges. You enjoy building strong customer relationships and leading successful teams. You want to work to make a difference. What It Takes Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and 5+ years of project management experience , or an equivalent combination of education and experience. Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects. Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects. Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities. Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships. Demonstrated success balancing safety, quality, schedule, and financial objectives. Experience reviewing and interpreting contracts, specifications, drawings, and project documentation. Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills. Proficiency with Microsoft Office Suite. Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred. Valid driver's license with an acceptable driving record. Ability to travel approximately 50% and support project assignments throughout North America as required. Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career. This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law. Expected Salary Range $82,000 — $193,000 USD AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in French Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: We are looking for an experienced licensing expert with strong European and Asia (ex China) retailer and licensee experience. A depth of industry connections is required for EMEA (all G5 key markets with focus on France and Germany with emerging markets a plus) with Asia market experience and relationships a plus. You have a proven track record for growing multi-millions in revenue and culturally relevant programs with partners. Having deep executive retailer and licensee relationships is crucial, with solid understanding of our partners strategies and examples of how you have developed these relationships to build meaningful licensed programs that grow the PlayStation brand and our software IP titles. You will partner with the Sr. Director to bring the global vision, strategy, and operational plan to life, and own the strategy for the Europe/Asia and global partners assigned to you. You will drive a robust consumer products business across various channels, including but not limited to brick-and-mortar retailers, online retailers, and experiential venues. This role will work with executives and stakeholders, internally and externally, to deliver business results. We are seeking an analytically minded, out-of-the-box thinker, who can operate proactively in a fast-paced environment and is able to wear many hats. What you'll be doing: P&L responsibility for the Europe/Asia licensed merchandise business. Appoint best-in-class licensees and identify strategic retail partners to grow the presence of the PlayStation brand and 1st party game IP/franchises licensed merchandise. Own, manage and develop key strategic and master licensees and retailers, with a view to developing cross category product portfolios to support PlayStation brand and 1st party game IP/franchises. Strategize, negotiate, and manage contracts, in partnership with legal. Identify and implement high value, newsworthy brand collaborations for PlayStation brand and 1st party game IP to help elevate brand perception within the market. Partner with PS Sales Team to grow key accounts in EU priority markets. Handle agents for Middle East, India and Japan. Manage assigned relationships with studios to develop merchandise plans in line with overarching games marketing priorities. Develop a strong network across the wider SIE business (PS Sales, Global Games Marketing, Brand Partnerships etc.) working in collaboration with key teams and stakeholders to achieve and deliver optimum results. Manage and develop direct reports within the licensing function, setting the agenda and priorities to enable us to achieve our goals. Enable group and manage individual group members to develop skills and experience, with a view to achievement of long-term career goals. Deliver revenue growth consistent with our short, medium, and long-term plans. Develop 3–5-year mid-range plans; Provide forecasts, performance reports and financial business updates. What we're looking for: Track record of building robust business strategies while being nimble to a constantly evolving environment Business planning expertise, including forecasting, portfolio planning, investment decision-making and trend analysis Demonstrates a strong commercial acumen and can demonstrate extensive revenue growth Strong experience in team leadership and people management Have strong relationships from buyer to executive level at key retailers A leader, able to motivate & direct whilst fostering teamwork and collaboration Possesses strong interpersonal skills and gravitas to maintain relationships and influence and persuade others Analytical with a strong ROI mindset Tenacious and focused on outcomes and deliverables A creative problem solver that enjoys thinking about new ways of working Benefits: Discretionary bonus opportunity Hybrid Working Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Serbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Chat Operator to join our team of dedicated, professional Personal Guides who can deliver high quality Astrology, Palmistry and Tarot readings to our clients. This role is ideal for someone passionate about helping those who seek guidance and answers to life’s big questions through a variety of divination techniques. The ideal person for the Chat Operator role will be: - Experienced at creating and reading natal and transit birth charts - Familiar with all aspects of Astrology and comfortable with giving predictive readings - Experienced in Palmistry and confident answering questions based upon the lines and markings of the palm - Able to read Tarot cards and give readings based upon various card spreads - Confident to give readings in writing and in person during live video calls - Keen to learn new skills and expand their knowledge - an interest in or basic knowledge of numerology, synastry, dream interpretation and any other divination techniques will be considered an asset This is a remote full time position The hours shall be worked across 5 days per week to include every Saturday and Sunday The hours of work are 09:00 - 17:00 GMT RESPONSIBILITIES   - Provide astrologically and grammatically correct written responses to clients questions - all responses shall be in English - Provide engaging and informative readings to clients purchasing live video calls - all calls are conducted in English - To prepare video and voice messages for clients in response to their questions - the ideal candidate should feel confident and comfortable to make their own short video readings and appear on camera - Adhere to all ethical rules and company standards, as laid out by management, when providing readings - To meet all targets in relation to response times and message volumes as directed by management - Perform additional duties and contribute to ad-hoc projects as required in line with the Chat Ops Team needs and objectives - To assign incoming messages to the Chat Ops team and provide cover for other team members ensuring response times and standards are maintained over weekends QUALIFICATIONS   - An excellent standard of spoken and written English is essential - Previous experience of giving personalized Astrology, Palmistry or Tarot readings in a professional capacity would be an advantage - Strong computer skills and a reliable internet connection - Access to a quiet and calm space where you can conduct live video calls without interruption - Have an empathic, non-judgemental and compassionate character and be able to establish a rapport with your clients quickly - Ability to work on own initiative and without close supervision - Accurate typing skills and the ability to condense information into short, engaging and informative responses that capture our clients interest and leaves them wanting to know more NICE TO HAVE   - Previous experience of working in a fully remote position within the online entertainment sector - A flair for creative writing LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Our Sales Development organization is at the heart of Fin’s growth, serving as both our revenue engine and our talent pipeline. We identify and engage new customers across every segment, from Small Business to Enterprise, throughout EMEA, guiding them through the early stages of the sales process. The team is also the foundation for future careers across our Go-to-Market organization. At Fin, we’re customer-obsessed. We help businesses deliver exceptional customer experiences by combining the best of human expertise and AI, and we bring that same mindset to how we sell: working hard, working smart, and using data and innovation to keep raising the bar. As Sales Development Manager, you’ll shape the next generation of sales talent, influence how we scale across EMEA, and play a central role in building one of the industry’s leading AI-powered Sales Development organizations. If you love seeing people grow, and you’re excited by what AI makes possible in sales, this is a role where you’ll have real impact. What will I be doing? We’re hiring a Sales Development Manager, EMEA to develop our team of Inbound SDRs supporting the GTM Sales organization across the region. You’ll build, coach, and develop a high-performing team that turns inbound interest into qualified, high-quality pipeline. We are looking for a leader with proven sales experience and a strong curiosity for AI technologies, someone who can thrive in a complex and rapidly evolving environment. You will be responsible for hiring, onboarding, and coaching SDRs, establishing repeatable processes that generate high-quality pipeline and revenue, and fostering a collaborative and high-performance culture. Collaboration will be at the heart of your success. You will work closely with sales executives, marketing, and operations to craft and execute tailored strategies that move the business forward. By taking a data-centric approach to decision-making, you will ensure accurate forecasting, effective team management, and a healthy pipeline that empowers our sales teams to succeed. What skills do I need? People management experience in SaaS (2+ years preferred), with a passion for mentoring and developing others. 2+ years of B2B software closing experience with a consistent track record of achieving quota. Experience with inbound teams that engage prospects through a personalized, multi-channel, value-led approach. Excellent analytical skills: you’re comfortable interpreting metrics and turning them into insight and action. Strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency. A track record of navigating complex internal ecosystems and building strong cross-functional partnerships. Ability to translate market feedback and customer insights into input for the broader GTM organization. Ability to thrive in a fast-paced, dynamic environment with flexibility and agility. AI fluency and a passion for applying emerging technology to sales. We know that not everyone will tick every box. If this role excites you and you bring most of what’s listed here, we’d love to hear from you. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in German Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking a Senior Technical Program Manager on a contract basis to support engineering teams in Foundational Systems and Experiences Engineering (FSEE). You will work with application developers, quality engineering developers, release managers, framework engineers, and other partners across teams and regions. You will turn technical goals into coordinated plans, keep decisions and dependencies moving, and improve the predictability of delivery and release management. This is a senior individual contributor role with hands-on ownership of complex, cross-team programs. Responsibilities Own programs across internal tooling and framework teams from initiation through delivery, with clear scope, priorities, milestones, outcomes, and accountable owners. Translate developer, quality engineering, and release management needs into technical requirements and execution plans with engineering partners. Support development team release management processes by aligning schedules, decisions, risks, and handoffs across participating teams. Drive prioritization and decisions that balance developer impact, technical constraints, capacity, and delivery timing. Identify risks early, lead mitigation, and escalate issues with clear options and trade-offs. Facilitate Scrum ceremonies and adapt Agile practices to help teams plan, execute, and improve their work. Communicate program health, progress, risks, and decisions to technical partners and senior leaders across regions. Improve processes and tools that reduce manual coordination and make application onboarding and release more predictable. Complete an orderly transition with documented decisions, remaining risks, and clear ownership for ongoing work. Required qualifications 5–7+ years of technical program management, program management, or closely related experience, with demonstrated ownership of complex, interdependent software programs. Prior hands-on Scrum Master experience and a strong understanding of Agile ceremonies and team execution. A background in software development or quality engineering, with practical understanding of system design, testing, and delivery workflows. Ability to work with engineers on architecture concepts, system integrations, CI/CD processes, and technical trade-offs across the software development lifecycle. Experience coordinating delivery and release readiness across multiple teams with competing priorities and dependencies. Experience aligning globally distributed, cross-functional teams and influencing decisions without direct authority. Strong written and verbal communication with technical and nontechnical audiences, including senior leadership. A record of navigating ambiguity, resolving risks, and driving programs through deployment and handoff. Preferred qualifications A bachelor's degree in a technical field or equivalent practical experience. Experience with internal developer tools, application onboarding portals, engineering frameworks, or quality engineering workflows. Experience supporting release management processes and CI/CD gating across multiple systems. Experience applying Scrum, Kanban, or other Agile approaches to programs involving several teams. Experience improving program management practices, tooling, reliability, or delivery efficiency. What success looks like The internal development teams have clear plans and decisions, with risks and dependencies addressed early. Application developers, quality engineering developers, and release managers spend less time on manual coordination and have a clearer view of application status and next steps. The development team's release management process has dependable milestones, readiness criteria, communication, and ownership across teams. Stakeholders trust the program's reporting and decision process, even when priorities or technical constraints change. Teams retain useful improvements to their delivery practices and a complete handoff for ongoing work. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $72.08 — $108.15 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Canada, Waterloo, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sony Interactive Entertainment is seeking a Senior Software Developer on a contract basis for an internal tooling team in Foundational Systems and Experiences Engineering (FSEE). We build tools that help internal development teams onboard, manage, and observe their application releases. Our goal is to reduce manual effort for application developers, quality engineering developers, and release managers while giving them a clearer view of application status and next steps. You will work directly with these users, from discovery and design through implementation, production support, and handoff. This is a hands-on full stack role for someone who enjoys making capable systems feel simple to use. Responsibilities Design, build, test, and maintain the centralized portal and supporting services that internal console development teams use to onboard new applications. Work with application developers, quality engineering developers, and partner teams to understand onboarding and development pain points, validate designs, and prioritize useful improvements. Create clear, accessible interfaces that show application status, required actions, and relevant signals from connected systems. Build secure, reliable backend services and APIs that integrate with systems involved in application onboarding and development workflows. Collect and track signals from those systems, then implement dependable checks that can be used as gates in CI/CD pipelines. Automate repetitive steps and surface actionable information to reduce manual coordination and errors. Add appropriate tests, logging, monitoring, and documentation; diagnose issues and improve performance and reliability in production. Make pragmatic architecture and implementation decisions, explain trade-offs, and contribute to code reviews and shared engineering practices. Complete an orderly transition with maintainable code, user guidance, operational documentation, and clear ownership for ongoing work. Required qualifications 5+ years of professional software engineering experience, or equivalent evidence of designing, shipping, and supporting production web applications. Strong JavaScript/TypeScript skills and experience with a modern frontend framework such as React, Vue, or Angular. Experience building backend services in Node.js, Python, or a comparable language, including REST or GraphQL APIs. Experience with relational or document databases, data modeling, and integrating multiple systems. Understanding of CI/CD pipelines and experience building or integrating automated checks into development workflows. Working knowledge of authentication, authorization, automated testing, and practical security and reliability practices for internal applications. Strong problem-solving and communication skills, with experience collaborating across engineering and other partner teams and documenting technical work clearly. Preferred qualifications Experience building developer-focused tools, internal platforms, self-service workflows, or applications for technical users. Experience with containers, cloud services, or deployment automation relevant to operating internal applications. Experience designing automated gates from signals produced by multiple systems. Experience improving accessibility, usability, observability, or performance in internal products. Curiosity about AI-assisted development and where it can responsibly improve engineering workflows and tool usability. What success looks like Internal development teams can onboard new applications through the centralized portal with fewer manual steps. Signals from connected systems are visible and reliable enough to support the agreed CI/CD gates, with clear handling for missing or inconsistent data. The delivered tools are secure, usable, tested, and observable. Users and partner teams have clear documentation and a way to provide feedback. The owning team has maintainable code, recorded decisions, and a complete handoff for ongoing work. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $75.04 — $112.60 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote Workplace: remote 🌎 About Us TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.  We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.   TeamSnap is hiring a Senior Product Manager, Media & Consumer Monetization to make TeamSnap ONE the place where youth sports families watch the game, and to turn that engagement into a thriving consumer subscription business.   Every weekend, millions of families show up for games, and plenty of grandparents, parents on the road, and fans wish they could be there too. TeamSnap ONE lets families live stream those games. This role owns two outcomes that feed each other. The first is making live streaming and video sharing a weekly habit: more teams going live, more people tuning in, more people coming back. The second is growing TeamSnap+, our premium subscription, by driving acquisition, conversion, and retention through premium media and content features.   You'll partner closely with Design, Engineering, Data, and Marketing. You'll report to the VP of Product. What You'll Do: Media adoption and engagement Grow live streaming and video usage. Increase the number of teams that stream, the viewers per stream, and how often people come back to watch. Find and fix the drop-offs along the way, from discovering streaming to setting up a first stream, from going live to getting viewers watching, and from watching to coming back next week. Turn raw game video into memories families want to keep. A two-hour stream is footage. The shot on goal, the first hit, and the season recap are memories. Build the experiences that turn one into the other: highlights, clips, recaps, and personalized moments that families want to save and share. Build engagement loops around video. Notifications, sharing to family and social channels, and team- and user-level moments that bring people back between games and seasons. Subscription growth Drive TeamSnap+ acquisition and conversion. Own the in-app trigger points where users meet a premium media or content feature and are invited to upgrade: where those moments appear, when they fire, and how clearly they show the value of TeamSnap+. Own subscriber retention. Understand why subscribers stay and why they churn. Build the in-app engagement and renewal experiences that keep them, and make sure subscribers keep getting value between seasons. Shape packaging: what's free and what's premium. Partner with Product Marketing to decide which media and content features belong in the free experience to drive adoption and which belong in TeamSnap+ to drive revenue. How you'll work Balance adoption and monetization. These goals reinforce each other, but sometimes they conflict. Gating a feature can lift conversion while slowing adoption. We expect you to model those tradeoffs, bring a clear recommendation, and back it with data and user insights. Use data to set direction. Live in Amplitude, interrogate your own funnels and cohorts, and build the cases that tell us where to invest next. Bring partners along. Work with Product Marketing on the subscription experience, lifecycle, and go-to-market, with Finance on revenue forecasting, with Customer Success on feedback from the field, and with leadership on how the media and premium vision fits into the broader TeamSnap ONE strategy. What Will Set You Up for Success: 5–8 years in product management, with a track record of moving both engagement and revenue metrics in a consumer product. Subscription or freemium growth experience. You've driven subscription conversion or retention in a consumer product, through upgrade moments, trials, packaging, or churn reduction, and you can show the results. You understand subscription economics: LTV, payback, trial-to-paid, and churn cohorts. Consumer mobile app experience. You've shipped on iOS and Android and understand the realities that come with it: release cycles, store policy, in-app purchase, push notifications, and device fragmentation. Analytics fluency. You don't wait for an analyst to tell you what's happening. You're hands-on in Amplitude and similar tools, comfortable enough with data to answer your own questions, and you can dig into funnels and cohorts, find the insight that matters, and turn it into a product decision the team can rally behind. Strong judgment on user experience. You can drive monetization without degrading the product users rely on, and you can explain where you draw the line between free and paid. Clear communication in a remote-first environment. You write well, make tradeoffs explicit, and keep a cross-functional team aligned on why we're building what we're building. Comfort with ambiguity. You can take a broad goal like "make live streaming a habit," break it into a sequenced plan, and adjust as the data comes in. Bonus: Experience with live streaming, video, OTT, or creator/UGC products Experience designing and running A/B tests. Experience with app store subscription mechanics Familiarity with youth sports, community platforms, or products used by families. Compensation: We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and commission, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.  🖥 Location TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones. We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time. 🚀 Opportunities to Grow We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it. 🎩 Total Rewards Remote-first since 2009 Flexible PTO and parental leave 100% premium coverage of medical, dental, and vision for you and your family 401(k) to invest in your future $1,500 annual learning and development reimbursement Travel to all-company meetings and team events Generous home office allowance TeamSnap swag when you start, plus a $50 store credit on every work anniversary Monthly health and wellness reimbursement, and more TeamSnap Total Rewards 🏆  Award-winning Culture At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us. 🧡 Inclusion and Diversity Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued. Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer. AI Notice We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.

Location: Intellias Meet your recruiter Diana Meneses diana.meneses@intellias.com https://www.linkedin.com... Vacancy details Information Security Security Engineer Senior United States Remote APPLY NOW REFER A FRIEND Dive deep into Digital! For 20 years Intellias has been developing top-tier digital solutions for the world’s leading companies, keeping them in line with the latest technology trends. Join in and provide innovations for the future! What project we have for you The Application Security Engineer maintains independence from the development teams, reporting to our Cybersecurity Business Analyst, but would spend most of their time working with the Dev and DevOps teams. Their focus would be: Implementing and configuring SAST (static application security testing) and DAST (dynamic application security testing) across our web properties, including TOA, APIs, AFB, and the Project One stack. Integrating security checks into our CI/CD pipelines. Working with the teams to ensure secrets are handled securely and building rotation practices in line with our policies and standards. Helping teams understand, prioritize, and remediate the findings these tools produce. What you will do Select, deploy, and tune SAST tooling across our repositories, integrating scans into pull requests and CI/CD pipelines with practical quality gates. Implement and operate DAST scanning against our web applications and APIs in staging and production-like environments. Add software composition analysis and dependency scanning to track vulnerable open-source components. Reduce false positives and alert fatigue through rule tuning, baselining, and severity thresholds so developers trust the results and act on them. Recommend and implement secrets management solutions and practices that align with our existing policies and standards for storing, distributing, rotating, and auditing secrets. Deploy secret scanning in repositories, commit hooks, and pipelines to catch hardcoded credentials before they ship, and partner with DevOps to remove long-lived credentials from pipelines, configurations, and infrastructure-as-code. Lead the response when secrets are exposed: revoke, rotate, assess impact, and fix the root cause. Triage findings from scanners, penetration tests, external reports, and internal reviews, prioritizing by exploitability, exposure, and business impact rather than raw severity scores. Work directly with developers and DevOps engineers to understand root causes, propose practical fixes, and agree on realistic remediation timelines. Track findings to closure in the teams’ existing workflow tools, and define and enforce remediation SLAs by severity. Identify recurring vulnerability patterns and address them at the source through shared libraries, secure defaults, and pipeline guardrails. Perform manual code reviews and targeted security testing on high-risk features such as authentication, file uploads, and APIs. Provide clear, actionable remediation guidance with code-level examples, and contribute to secure coding standards aligned to OWASP Top 10 and ASVS. Participate in design and architecture discussions to provide security input and threat modeling for new features and services. Build the roadmap, processes, and tooling strategy for a new application security function, including build-versus-buy recommendations and vendor evaluations. Define and report application security metrics to security leadership, such as scan coverage, mean time to remediate, and open critical and high findings. Support audit and compliance requirements related to secure development, and contribute to incident response for application-layer security events. What you need for this Required Qualifications: BA/BS in Computer Science, Information Technology, Cybersecurity, or a related field, with 5+ years of experience in application security, product security, or a security-focused engineering role, or equivalent practical experience. Hands-on experience deploying and operating SAST and DAST tools in CI/CD pipelines, including tuning them for accuracy. Experience implementing secrets management and secret scanning in a production environment. Strong knowledge of web application vulnerabilities (OWASP Top 10, CWE Top 25) and how to remediate them in code. Working knowledge of authentication and identity management workflows and protocols (e.g., SAML, OAuth 2.0, OpenID Connect, SSO, session management) and the common security flaws in how they are implemented. Ability to read and review code in at least one modern language (e.g., Python, JavaScript/TypeScript, Java, C#, Go). Working knowledge of CI/CD platforms (e.g., GitHub Actions, GitLab CI, Jenkins) and DevOps practices. Demonstrated experience working with developers to fix security issues, not just report them. Preferred Qualifications: Experience building or significantly maturing an application security program from scratch. Experience with threat modeling methodologies such as STRIDE or PASTA. Experience with cloud and container security (e.g., Microsoft Azure, AWS, or GCP; Docker and Kubernetes). Experience with infrastructure-as-code security scanning and API security testing. Experience evaluating security tooling, including build-versus-buy decisions. Familiarity with security compliance frameworks such as SOC 2, and with supply chain security concepts such as SBOMs and SLSA. Relevant certifications such as GWAPT, OSWE, CSSLP, or equivalent. Skills & Competencies: Strong systems thinking, with the ability to embed security controls into engineering workflows without slowing teams down. Sound judgment to prioritize findings based on real risk and to explain trade-offs to both engineers and leadership. Excellent written and verbal communication, with the ability to produce clear, actionable remediation guidance and documentation. Collaborative, pragmatic approach to influencing teams without direct authority. Ability to move effectively between hands-on technical work and program-level planning. Ability to work independently and drive initiatives through ambiguity in a function that is new to the organization. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Hamburg Workplace: Hybrid TECH DIRECTOR - MOBILE (F/M/D) JOB DESCRIPTION adjoe https://adjoe.io/ is a leading mobile ad platform developing cutting-edge advertising and monetization solutions to meet the diverse needs of app publishers. Being part of the applike group https://applike-group.com/ ecosystem plus the significant financial backing from Bertelsmann empowers us to do this. At adjoe, we are proud of our advanced tech stack https://adjoe.io/techstack/ and dynamic and innovative workforce. MEET YOUR TEAM: REWARDED SOLUTIONS - MOBILE INTEGRATIONS The Mobile Integrations Team is part of our Rewarded Solutions Department which develops the technology behind adjoe's innovative rewarded engagement products that serve over 57 million daily mobile users.   Mobile Integrations is responsible for the native Android and iOS SDKs written in Java/Kotlin, Swift, and Unity that handle much of the complex engagement flows. On top of the SDKs are widely customizable web applications built with React TypeScript; and a highly performant Golang backend hosted on AWS that processes millions of events hourly. Our system matches each game with its ideal users, delivering rewards optimized for satisfaction through data processed via Kafka, Spark, S3, Trino, and MySQL.   For team members, this means having state-of-the-art resources to build engaging rewarded ad experiences that seamlessly integrate into the world’s top apps while delivering exceptional results for advertisers and monetizers in this industry-leading technology. WHAT YOU WILL DO:   - Lead & Scale: Take ownership of the Mobile Integrations team from day one, setting the benchmark for engineering excellence across our mobile SDKs before scaling your scope to lead up to 3 cross-functional mobile engineering teams, guiding line managers and tech leads along the way. - Architect & Innovate: Drive the holistic mobile architecture, technological direction, and platform scalability, ensuring our SDKs remain robust, performant, and future-proof across millions of daily active devices. - Partner Strategically: Collaborate closely with the VP of Engineering, Product leadership, and executive stakeholders to translate high-level business goals into a concrete, high-impact mobile platform roadmap. - Foster Engineering Culture: Champion engineering best practices, sustainable code reviews, and architectural alignment across teams while collaborating with tech leads company-wide to push technical standards forward. - Build & Mentor: Play a defining role in recruitment and organizational growth; mentoring senior engineers and managers, fostering a high-performance culture, and helping every engineer reach their full potential.   WHO YOU ARE: - An experienced engineering leader with 8+ years of professional experience in software development and technical management. - Extensive experience as a Team Lead, Engineering Manager or Tech Director, ideally with a track record or strong readiness for managing large mobile engineering teams. - Deep background in mobile ecosystems (iOS/Android, SDK development) with high architectural standards across scaling systems. - Proven track record of mentoring tech leads and senior engineers, driving engineering strategy, and organizational scale. - Someone who enjoys translating business requirements into pragmatic technical solutions and can also efficiently communicate technical solutions to business stakeholders. - Able to balance developer experience, security, and performance when designing interfaces and systems. - A strong communicator who can adapt their level of detail when talking to engineers, product, and business stakeholders. - Fluent in English. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on over 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company. We welcome applications from people who will contribute to the diversity of our company.

Location: Texas Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the North Dallas, TX metro area. *All candidates must be able to work coverage in the Anna, McKinney, Prosper, Melissa, TX metro and surrounding areas. In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. -    Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance. -    Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. -    Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances. -    Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts. -    Immediately and accurately process paperwork and perform data entry upon completion of each job. -    Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home. -    Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %). Qualifications and Requirements: -    Minimum 1 year experience in a technical role (Appliance repair preferred). -    Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). -    Experience in the use of tools, and diagnostic test equipment. -    Ability to properly trouble-shoot, diagnose, repair and document product/system issues. -    Valid Driver’s license in good standing. -    Ability to obtain appropriate EPA Certification. -    Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds. #LI-DB1 Recruiting Range $25.25 — $29.75 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Texas Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board.  We want our colleagues to grow with our global business.  That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.  Come join the team! The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technician (DMST) located in the North Dallas, TX metro area. *All candidates must be able to work coverage in the Frisco, Plano, McKinney and Allen, TX metro areas. In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. -    Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance. -    Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. -    Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances. -    Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts. -    Immediately and accurately process paperwork and perform data entry upon completion of each job. -    Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home. -    Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %). Qualifications and Requirements: -    Minimum 1 year experience in a technical role (Appliance repair preferred). -    Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). -    Experience in the use of tools, and diagnostic test equipment. -    Ability to properly trouble-shoot, diagnose, repair and document product/system issues. -    Valid Driver’s license in good standing. -    Ability to obtain appropriate EPA Certification. -    Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds. #LI-DB1 Recruiting Range $25.25 — $29.75 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .