About the Role
As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.
Who you are
- Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives
- Action-oriented, analytical, and collaborative in approach to customer success and issue resolution
- Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle
- Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations
- Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions
- Proven track record of driving product adoption and supporting long-term customer growth
What you will do
- Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning
- Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion
- Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives
- Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption
- Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights
- Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers
- Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction
Must Haves
- 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles
- Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level
- Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively
- Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience
- Proficiency with CRM and case management tools such as Salesforce and Jira
- Technical proficiency related to internet technologies, networking, and email security products
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
BazarMarket маркетплейс для Кыргызстана, работает на рынке 2 года, команда разработки находится в Алматы, операционный отдел в Бишкеке. Проект масштабный, на стадии роста.
Требования:
— опыт в IT проекте/компании
— опыт работы в стартапе или в режиме стартапа
— знание базы IT
— опыт работы в коммерции будет плюсом
— умение работать в Jira, Trello, Google Dock, Sheet и т.д.
— умение вести коммуникацию
— умение решать конфликты
— быстро реагировать на задачи
— многозадачность
— внимательность
— задавать правильные вопросы
— самостоятельность
Задачи:
— коммуникация с руководителями отдела
— участие на встречах
— коммуникация с контрагентами
— коммуникация с внешними партнерами
— контроль IT команды
— контроль задач
— помощь с наймом
— выполнение отдельных задач от фаундеров
ОфисКазахстан
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Задачи:
— Продвигать продукт через нативное присутствие на тематических форумах и площадках
— Создавать и развивать темы, публикации, комментарии и аккаунты
— Искать новые релевантные сообщества и возможности для продвижения
— Выстраивать узнаваемость и постоянное присутствие проекта
— Работать с упоминаниями и репутацией продукта
— Договариваться с администрациями площадок об официальных рекламных размещениях
— Анализировать активность конкурентов и их механики продвижения
— Тестировать форматы и гипотезы
— Оценивать результат по переходам, регистрациям и активным пользователям
— Вести регулярную отчетность по площадкам и результатам
Площадки:
В том числе предстоит работать с Lolz, Bits Media, XSS, Exploit, Rutor, D2W, DarkMoney, Probiv и другими релевантными сообществами. Список не закрытый — ожидается, что специалист сам знает, где искать аудиторию, и сможет находить новые площадки.
Требования:
— Опыт работы с профильными форумами и понимание их специфики, правил и внутренней культуры
— Опыт продвижения crypto / fintech / payment-продуктов
— Собственная база форумов и сообществ
— Опыт работы с прогретыми аккаунтами и развития новых
— Опыт закупки официальной рекламы на форумах
— Контакты и опыт взаимодействия с администрациями площадок
— Понимание крипторынка и пользовательских сценариев криптокошельков
— Умение строить нативное присутствие вместо массового спама
Условия:
— Действующий продукт и существующая пользовательская база
— Возможность самостоятельно выстроить направление forum/community marketing
— Бюджет на продвижение и тестирование гипотез
— Минимум бюрократии и быстрый запуск новых идей
— Удаленная работа
— Доход обсуждаем индивидуально
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— Поиск и запуск партнерских активностей с компаниями из смежных ниш (fintech, legal, SaaS и др.);
— Запуск небольших быстрых совместных активностей с партнерами на регулярной основе: обмен экспертными цитатами, репорты, гайды, co-branded чеклисты;
— Сбор и продвижение историй успеха текущих партнеров, расширение форматов с акцентом на демонстрацию ключевых фич продукта;
— Мониторинг метрик и результатов PR-активностей: позиции в выдаче, переходы на B2B страницы сайта, количество регистраций, цитируемость бренда.
Требования:
— Опыт работы в PR/маркетинге от 3 лет, обязательно с опытом работы на международном рынке;
— Английский от уровня B2+;
— Понимание специфики B2B-маркетинга, умение работать с GA4, Ahrefs/SEMrush и Brand24;
— Отличные навыки переговоров;
— Уверенное владение ИИ-инструментами.
Будет плюсом:
— Опыт работы в финтехе;
— Собственная база контактов (журналисты, KOLs);
— Глубокое понимание принципов SEO-оптимизации контента.
Задачи:
— Вести проекты от старта до результата
— Брифовать клиентов, управлять ожиданиями и презентовать решения
— Координировать разработчиков, аналитиков, QA и DevOps
— Планировать графики и загрузку команды
— Управлять бюджетами, расходами и рентабельностью проектов
— Контролировать документооборот, оплаты и отчётность
— Участвовать в оценке и подготовке пресейлов
Требования:
— Опыт управления командой разработки от 5 человек
— Не менее 3 реализованных крупных проектов: сложных сервисов или приложений, а не лендингов
— Понимание процессов разработки и технической терминологии: API, Git, релизные политики
— Опыт работы с экономикой проекта или готовность быстро в ней разобраться
— Опыт в e-commerce или мобильной разработке будет плюсом
Условия:
— Лофт-офис в центре Москвы, в 10 минутах от метро
— Оформление по ТК РФ, белую зарплату, оплачиваемые отпуска и больничные
— Крупных заказчиков и нетривиальные проекты для сильного портфолио
— Погружение в экономику проектов и возможность влиять на процессы компании
— Практический опыт AI-driven project management: автоматизация рутины, управление контекстом и работа с AI-агентами
— Поддержку личного бренда: статьи для VC и Habr, участие в конференциях
ГибридmiddleМосква
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Задачи:
— развитие B2C-продукта с миллионами пользователей и базой в сотни тысяч предложений
— проведение глубоких исследований, CustDev, поиск и валидация болей пользователей
— превращение инсайтов в гипотезы и доведение их до A/B-тестов
— прямая работа с разработкой и влияние на стратегию продукта
Требования:
— опыт работы продакт-менеджером 2–3+ года в массовом продукте
— проведение исследований пользователей
— уверенное владение SQL
— умение принимать решения на основе данных
Условия:
— зарплата 200–250K net
— офис или гибридный формат работы в Новосибирске
— трудовой кодекс РФ
— аккредитованная IT-компания
— ДМС со стоматологией
— техника Mac
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Compliance function at OKX is responsible for promoting a strong compliance culture and supporting the business in meeting its regulatory obligations and managing enterprise risk.
The Product Compliance team is responsible for embedding compliance into the product lifecycle and supporting the compliant development, launch and ongoing operation of OKX products and features globally across all markets in which our products and services are offered. We work closely with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to identify regulatory and compliance requirements, assess product risks and develop practical solutions that support responsible commercial growth.
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.
This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.
You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannot be crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You’ll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite.
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring or escalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues.
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience.
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes.
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines.
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globally dispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation.
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific.
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows.
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
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Задачи:
— настраивать и вести рекламу под конкретные даты заездов;
— генерировать заявки на бронирование;
— работать с lead forms и посадочными страницами;
— сегментировать аудитории;
— настраивать ретаргетинг;
— ежедневно контролировать рекламный бюджет;
— отключать неэффективные объявления;
— вести отчётность по CPL, CTR и качеству заявок.
Требования:
— от 2 лет опыта таргетированной рекламы;
— опыт в туризме, мероприятиях или обучении;
— два кейса с цифрами по CPL;
— уверенный Ads Manager;
— работа с Pixel и событиями сайта;
— уверенный английский;
— умение писать заголовки и подбирать креативы.
Условия:
— удалённая работа;
— гибкий график;
— созвон один раз в неделю;
— фикс $250 в месяц за стабильное ведение 3–4 активных туров одновременно;
— годовой бонус;
— тестовый период 1 месяц, оплачивается.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface through executive channels. You'll help stand up the function from scratch and operate it day-to-day. You'll be the person building the playbooks and escalation criteria, triaging incoming escalations, and running them to resolution alongside cross-functional partners. The ideal candidate combines calm-under-fire judgment with sharp written communication and a bias toward action.
Responsibilities:
Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage escalations coming from Anthropic’s executive team
Own executive escalations end-to-end during your coverage hours
Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current
Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last
Lead a recurring escalations insights forum: identify patterns across escalations and drive the resulting product and policy changes with partner teams
You may be a good fit if you have:
6+ years of experience in escalation management, trust & safety operations, customer support, or a related front-line operations role—ideally at a consumer or developer platform.
Direct, hands-on experience running incidents or escalations: you've been the person investigating the issue, coordinating R&R with XFN partners, and writing executive comms.
Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold
Excellent judgment under pressure
Comfort coordinating across functions in real time and influencing partners without positional authority
A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people
Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate
Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, governments, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences.
About the Role:
We're looking for a Partnerships Manager to help extend Anthropic's health work into US public health. Building on our existing global health portfolio, you'll help shape how we engage the US public health system and manage a set of partnerships across federal, state, and local levels. Because this is an emerging area for the team, the role blends partnership management with meaningful contribution to strategy.
The right person combines credibility in the US public health ecosystem, enough technical fluency to be a real thought partner on AI deployment, and comfort operating in a space that's still taking shape.
This role is distinct from our Account Executive function: while AEs drive scaled adoption of Anthropic's core products, Partnership Managers build deep partnerships that require custom deployments, research collaboration, and hands-on program design. You'll work with a smaller portfolio of flagship partners where the goal is driving impact metrics and creating learnings that benefit the broader ecosystem.
Responsibilities:
Contribute to Anthropic's US public health strategy, working closely with the team lead to identify priority partners and use cases and bringing field insights back to inform our broader health work
Own a portfolio of flagship deployments, coordinating with Applied AI, product, policy, and GTM teams to deliver impact
Source, evaluate, and onboard new partners; structure engagements that work within government procurement, data governance, and privacy constraints
Translate partner needs into deployment plans that account for legacy systems and workforce realities
Support the creation of shared resources and digital public goods that help the broader field use AI responsibly
Build the evidence base by partnering with academic and evaluation organizations to study what works
Represent Anthropic at public health convenings and with funders and policymakers
Help shape team processes as we grow this area; hand off opportunities better suited to scaled sales or public sector motions
Travel to partner sites and to SF headquarters every ~6 weeks for those based outside SF (~20% travel)
You Might Be a Good Fit If You Have:
10+ years of experience in US public health, health policy, or public sector health innovation
5+ years managing external partnerships, multi-stakeholder initiatives, or programs that span government and civil society
Deep relationships and credibility in the US public health ecosystem — you know the key players at CDC, state health departments, major schools of public health, and the foundations that fund this work
A working understanding of how federal, state, and local public health agencies operate, fund programs, and adopt new technology
Technical fluency to engage credibly on AI concepts, understand LLM capabilities and limitations, and partner effectively with technical teams
Experience building programs or portfolios in early-stage environments where the playbook is still being written
High agency and comfort with ambiguity; you thrive when the playbook doesn't exist yet
A genuine drive to strengthen the public health system and the communities it serves
An MPH or related credential
Strong Candidates May Also Have:
Experience inside a federal or state health agency (CDC, HHS, a state DOH) or at an organization that works closely with them
Background in epidemiology, ideally with hands-on surveillance experience at a state, local, or federal health agency
Experience working in a global context
Experience at a healthtech company, AI organization, or in a product-adjacent role
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.
WHAT YOU'LL DO
- Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching
- Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met
- Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
- Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
- Build dashboards and report on customer and team performance and forecast to senior leadership
- Improve team output and efficiency over time by optimizing systems and processes
- Build and execute on pipeline with new clients and partners to run the end-to-end sales process
- Establish a library of playbook resources for the AE team
- Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance
- Represent the AE team cross-functionally with leaders of other departments
WHAT YOU’LL NEED
- Minimum 5 years of quota carrying sales experience as an individual contributor
- Minimum 3 years of experience building and leading successful, high-performing sales teams
- Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- Passion and excitement for hiring, with a thoughtful approach to team planning and development
- Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
NICE TO HAVES
- Experience with financial services sales in a full-cycle sales role
- Financial services or Fintech experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Serbia; Spain; Budva, Montenegro; Portugal; Poland
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for Executive Reporting.
You will combine engineering leadership with hands-on technical expertise to help customers understand patching and vulnerability trends over time through reliable reports and dashboards.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority trade-offs visible.
Work with Product Management and the EVP to define priorities and translate customer needs into executive reporting capabilities.
Oversee the design, development, and operation of reporting capabilities, including:
- Historical reporting on patches and vulnerabilities.
- The Enterprise Reports Engine and reusable report execution capabilities.
- Dashboard services for presenting trends and status to decision-makers.
- Data aggregation and consistent calculation of reporting metrics.
- Report generation, scheduling, and export workflows.
Guide technical decisions within the assigned domain, from solution design through development and production rollout, while coordinating cross-cutting architecture and security decisions with their designated owners.
Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately.
Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure.
Own automated pipelines for building, testing, validating, and deploying reporting services.
Improve reporting accuracy, query performance, reliability, and observability as customer data volumes grow.
Apply AI technologies where they improve reporting development, validation, or interpretation.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience with reporting platforms, analytics services, or data-intensive applications.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Understanding of historical data, metric consistency, and data-quality validation.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated tests for data pipelines, reporting calculations, and report generation.
Experience with dashboard engines, scheduled reporting, and large data exports.
Experience with patch management or vulnerability reporting.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products that support large numbers of endpoints.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Rotterdam, Netherlands
About the Role & Platform
Our client is a fast-growing, AI-driven B2B travel management platform built specifically for global fleets, offshore operators, and airlines. They serve enterprise buyers in specialized industries where relationships, trade press, and industry presence matter.
We are looking for a
Field Marketing Manager (Senior Individual Contributor)
to take full ownership of events, webinars, trade press, and partner marketing. In this role, you will turn industry relationships into a measurable enterprise sales pipeline across global crew travel.
You will report directly to the VP of Marketing. To ensure your time is focused on strategy, messaging, and pipeline execution rather than logistics, you will manage a freelance event coordinator who handles shipping, logistics, and operational tasks.
Workplace Culture & AI Expectations:
We are building an
agentic marketing team
where AI is part of daily work (from account research and personalization to content and reporting). Proficiency with AI tools is a strict requirement.
What You’ll Do
Event Programme. Own the enterprise events strategy end-to-end (selecting events, setting objectives, pre-event campaign plays, and post-event lead conversions).
Sales Alignment. Work closely with the sales team to build pipeline before events and enforce strict post-event follow-up processes.
Webinars & Digital Events. Run webinars as a structured, recurring programme rather than one-off events.
Trade Press & PR. Build relationships with key trade media read by target buyers and pitch relevant stories.
Partner Marketing. Turn integration partners into an active co-marketing channel (joint content, joint webinars, and targeted campaigns).
ABM Campaigns. Run targeted Account-Based Marketing (ABM) campaigns alongside sales for named target accounts.
Management & AI. Oversee the event budget, manage the freelance coordinator, and integrate AI tooling into daily workflows.
Requirements
Must-Haves (Gate Criteria):
Proven track record of planning and running B2B enterprise events end-to-end, including budget management.
Strong focus on pipeline conversion and revenue impact rather than just attendance metrics.
Experience collaborating with sales teams to build and enforce post-event conversion processes without direct authority.
Experience running webinars/online events as a structured programme.
Active daily use of AI tools (for research, personalization, and execution).
Location & Work Authorization: Right to work in the Netherlands (EU/EEA citizenship, valid work permit).
Work Format: Hybrid setup in Rotterdam — 3 mandatory days in the office (Mon, Tue, Fri) + 2 days remote.
Language: Fluent Business English (oral & written).
Nice to Have:
Existing media/press relationships in B2B or enterprise tech.
Experience in co-marketing with technology or integration partners.
Experience briefing external agencies.
Prior exposure to maritime, aviation, or energy sectors.
Benefits
Salary: €4,800 – €5,500 gross/month.
Work Setup: Hybrid setup (3 days/week in Rotterdam office, international environment).
Time Off: 25 paid vacation days + 30 work-from-abroad days per year.
Career Growth: Ownership of key channels with a path to scale a team as the programme grows.
Selection Process
Recruiter Screening Call
Interview with the VP of Marketing
Final Interview with the CEO
Location: Home based - EMEA; Office Based - London, UK
We are hiring a
Global Payroll Manager
, ideally a candidate who thrives on building scalable systems, automating manual processes, and creating operational excellence in a high growth technology environment.
We are looking for a leader who combines deep payroll expertise with a systems oriented mindset. You should be passionate about process improvement, automation, and leveraging technology to increase accuracy, efficiency, transparency, and employee satisfaction. Experience supporting a remote, international workforce is highly valued, as is a genuine interest in the software and technology industry.
This is a management position which requires confidence in setting direction, driving excellence, managing priorities, developing team members, and communicating effectively with stakeholders across the business. As we continue to grow globally, you will play a key role in scaling our payroll infrastructure and raising the standard for operational excellence. This role will report to the Global Financial Controller.
Location:
This role is home-based in EMEA time zones, with the option to be based in our London office.
The role entails
Collaborate with HR, Accounting, Accounts Payable, Treasury, Financial Planning & Analysis, and external payroll providers to support payroll operations and compliance
Manage end-to-end payroll operations across different countries, ensuring accurate and timely payroll processing
Review, validate, and approve payrolls prior to final processing
Establish and maintain strong payroll controls to ensure data accuracy, compliance, and operational efficiency
Perform payroll and salary cost analyses, investigating and explaining variances
Ensure compliance with all applicable payroll tax, statutory, reporting, and employment-related requirements across jurisdictions
Serve as the primary point of contact for payroll-related audits, coordinating responses to internal and external audit requests
Monitor legislative and regulatory changes that may impact payroll processes, controls, or compliance obligations
Drive continuous improvement initiatives to enhance payroll accuracy, scalability, and the employee experience
Continue to develop, document, and maintain payroll policies, procedures, and internal controls
Maintain strong relationships with payroll vendors and service providers, ensuring service levels and deliverables are met
Incorporate industry best practices, emerging technology, including AI, to improve reporting quality, efficiency, and accuracy
Lead, mentor and coach a team of global payroll professionals
Ensure compliance with internal policies and regulatory requirements while identifying and managing compliance risks.
What we are looking for in you
An exceptional academic track record from both high school and university
An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path
Significant payroll experience supporting multi-country and/or global payroll operations
Strong knowledge of payroll compliance, taxation, and internal controls
Experience managing payroll audits and regulatory requirements
Proficiency with payroll systems, HRIS platforms, and spreadsheet-based analysis
Strong analytical, problem-solving, and reconciliation skills
Leadership and commitment to skills development and mentorship
The work ethic and confidence to shine alongside motivated colleagues
A track record of going above-and-beyond expectations
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity
Reliable, delivering high quality work that builds trust and confidence
Accessible, collaborating to build products and systems that are usable
Adroit, blending enthusiasm, knowledge, adaptability, style and character
Nice-to-have skills
Experience implementing or optimizing payroll platforms and HRIS systems
Payroll management experience in publicly traded or pre-IPO companies
A passion for technology and a desire to work with motivated colleagues
Experience supporting rapid expansion, including new country payroll launches
A passion for technology and a desire to work with motivated colleagues
MBA or other relevant business degree
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
We are looking for an experienced Partner Sales Manager, Mid-Enterprise to drive partner-led growth across Docker’s Mid-Enterprise business.
The primary focus of this role will be generating pipeline for Docker’s AI Governance solution. Working closely with Docker’s Mid-Enterprise sales organization and priority channel partners, you will develop scalable sales plays, activate joint campaigns, and advance partner-sourced and partner-influenced opportunities from identification through close.
You will own a partner revenue target focused on pipeline and ARR, transforming successful partner engagements into repeatable programs that expand market coverage and scale across sellers, partners, and regions.
RESPONSIBILITIES
Partner Strategy & Execution
- Develop and execute a Mid-Enterprise partner plan aligned with Docker’s go-to-market strategy and revenue goals.
- Prioritize the partners, markets, and use cases with the greatest potential to generate pipeline at scale.
- Build strong relationships with priority resellers, solution providers, and distributors.
- Establish clear operating cadences covering joint planning, pipeline, forecasting, enablement, and performance.
Scalable Partner-Led Growth
- Create repeatable partner sales plays that drive account engagement and qualified pipeline.
- Lead account mapping and prioritization with partners and Docker sales teams.
- Activate joint campaigns, events, workshops, and outbound programs with Partner Marketing and Demand Generation.
- Build the playbooks, messaging, training, and engagement workflows required for consistent execution.
- Measure and refine programs based on adoption, conversion, pipeline contribution, and revenue.
Pipeline & Co-Sell Execution
- Own partner-sourced and partner-influenced pipeline generation and ARR.
- Connect partners with Docker sellers and drive joint opportunities through qualification, progression, and close.
- Maintain regular pipeline and forecast reviews with priority partners and sales leadership.
- Identify risks, remove blockers, and implement actions that improve conversion and deal velocity.
- Ensure partner activity is connected to measurable commercial outcomes.
AI Governance & Solution Positioning
- Enable partners to position Docker as trusted infrastructure for secure and governed AI-assisted software development.
- Translate Docker’s AI governance strategy into practical customer use cases and repeatable partner conversations.
- Identify segments and opportunities where AI adoption, governance, or software supply-chain security create customer urgency.
- Partner with Product Marketing and technical teams to develop sales plays, workshops, and enablement assets.
Cross-Functional Collaboration
- Partner closely with Sales, Marketing, Solutions Engineering, Customer Success, and Revenue Operations.
- Align direct sellers and partners around target accounts, opportunities, and clear rules of engagement.
- Increase field adoption by making partner programs simple, relevant, and valuable to sellers.
- Bring partner and market feedback into Docker’s go-to-market planning.
QUALIFICATIONS
- 10+ years of enterprise sales, channel sales, alliances, or partner management experience in B2B technology.
- Proven success generating pipeline and revenue through resellers, solution providers, VARs, or distributors.
- Experience building scalable partner sales plays and joint demand-generation programs.
- Strong pipeline management, forecasting, account-mapping, and co-sell experience.
- Track record of aligning direct sellers and partners around shared revenue goals.
- Experience in developer tools, DevOps, cloud infrastructure, cybersecurity, or AI technology is preferred.
- Bachelor’s degree or equivalent professional experience.
SKILLS & COMPETENCIES
- Outcome-driven, with a strong focus on pipeline, revenue, and customer growth.
- Able to turn successful partner engagements into repeatable, scalable programs.
- Commercially rigorous and comfortable owning targets, forecasts, and performance reviews.
- Strong field operator who can earn seller trust and move opportunities forward.
- Skilled cross-functional collaborator across sales, marketing, technical teams, and partners.
- Clear communicator who can translate Docker’s platform and AI governance strategy into customer value.
- Data-driven and able to focus investment on the partners and programs producing the strongest results.
KEY PERFORMANCE INDICATORS
- Partner-sourced and partner-influenced pipeline and ARR
- Pipeline coverage and forecast accuracy
- Adoption and performance of repeatable partner plays
- Active pipeline-generating partners
- Seller participation in partner programs
- Opportunity conversion, win rate, and deal velocity
WHAT TO EXPECT
First 30 Days – Orientation & Foundation
- Complete onboarding across Docker’s sales motions, tools, and processes
- Learn Docker’s partner model and key partner segments (distributors, resellers, VARs, cloud marketplaces)
- Build relationships with internal stakeholders and priority regional partners
- Develop a high-level regional reseller strategy and engagement plan
First 60 Days – Partner Cadence & Planning
- Establish structured engagement and joint planning with top partners
- Align on partner performance metrics, pipeline expectations, and enablement priorities
- Collaborate with Marketing on a regional partner demand-generation plan
- Align pipeline development strategies with regional sales leadership
First 90 Days – Execution & Momentum
- Launch initial joint sales and marketing initiatives with reseller partners
- Drive partner enablement and define clear co-sell and deal engagement workflows
- Begin tracking early performance indicators for partner-sourced and partner-influenced pipeline
ONE-YEAR OUTLOOK
- Build durable, high-value relationships with strategic and regional reseller partners
- Drive measurable growth in partner-sourced pipeline, net new ARR, and renewals
- Expand Docker’s regional coverage and market penetration through partner-led GTM
- Continuously refine the reseller engagement model based on performance, feedback, and market trends
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $175K – $250K OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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Location: Almaty, Kazakhstan; San Francisco Bay Area, USA
Workplace: OnSite
Why work at Higgsfield AI?
Higgsfield AI https://higgsfield.ai is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
WHY THIS ROLE EXISTS
A very large share of Higgsfield’s capital goes into compute. GPU procurement, deal economics, the financial planning around it — today that entire function effectively sits on one person’s desk.
We’re not hiring someone to explain the business to the board. We’re hiring someone to drive $100M+ strategic deals end to end: find them, model them, negotiate them, close them, and own what happens after. The financial work matters because it’s how you win a deal and how you know it was worth winning — not because someone needs a deck.
This is the largest line in our cost base and the surface area is enormous, so you’re in company-level decisions from week one. What the role demands is energy and complete ownership. Nobody hands you a process, a pipeline or a mandate here. You take them.
WHAT YOU’LL DO
Own GPU and compute economics
- Engage and maintain relationships post-deal close, leading delivery of strategic, co-owned initiatives (e.g., co-marketing, case studies, presence at events/conferences, etc.
- Become one of the most knowledgeable people in the world on the GPU and AI-compute market: pricing, supply, contract structures, who is building what and at what cost. Through research, and through showing up in person.
- Source, structure and negotiate compute and infrastructure agreements — capacity commitments, long-term supply, colocation, energy-linked deals.
- Build the cost models that say whether a deal is good, and challenge the ones that say it is.
Build and challenge the financial picture
- Build and stress-test P&L and FP&A models at company level.
- Own forecasting for the largest line in our cost base.
- Work directly with the CEO and the co-founders on the development strategy and financial planning.
Shape major strategic deals
- Model the economics of large partnerships and identify where the value actually sits.
- Translate commercial decisions into a financial story leadership, the board and investors can act on.
REQUIREMENTS
- McKinsey / BCG / Bain-type background, or equivalent depth from corporate finance, investment banking, infrastructure PE, or a strategic-finance role at a fast-scaling company. Consulting alumni at Engagement Manager / Principal level and above.
- You can build a three-statement model, an FP&A forecast and a deal case yourself — and find the error in someone else’s.
- You understand the economics of large strategic deals: capacity, offtake, TCO, capex versus opex, contract structure.
- At least 3 years working in international markets — at a global company, or in a role where you owned deals or operations across multiple countries.
- Able to become a genuine domain expert fast, from a standing start, on something technical.
- Heavy international travel. The GPU market is a relationship market and it does not happen online.
- Fluent English and Russian.
Nice to have
- A technical or quantitative undergraduate degree — engineering, physics, applied maths, CS — underneath the commercial track.
- Procurement, supply-chain or capacity-planning exposure at real scale.
- Time at a cloud, GPU, data centre, semiconductor or energy company, including on the commercial side.
- You’ve already made the jump from consulting or banking into an operating role at a startup.
COMING FROM THE COMPUTE SIDE INSTEAD?
If you’ve bought or sold GPU capacity at a cloud, neocloud, data centre or hardware company and you can hold your own on the numbers, this is your role too. We care that you know the market and can move a deal, not which chair you sat in while you learned it.
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, and other office benefits.
Location: Almaty or San Francisco (onsite), with heavy international travel and regular trips to the other hub. Our team works from the office six days per week. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Also hiring: GM, International Partnerships — same seniority, focused on enterprise B2B partnerships and commercial execution across verticals. If your background is commercial rather than analytical, apply there https://jobs.ashbyhq.com/higgsfieldai/a89ac4c2-176b-44c0-9192-f6c16d786ea7 instead.
Задачи:
— Реализация посевов под ключ на площадках Telegram и другие (каналы, чаты, паблики, сообщества)
— Формирование медиапланов в соответствии с клиентским брифом
— Коммуникация с клиентом, подрядчиками, креативной командой
— Маркировка рекламы (в связке с юристом)
— Копирайтинг или рерайт текстов с соблюдением TOV площадки
— Отчетность по итогам кампании (сбор скриншотов и результатов по метрикам: ER / ERR / CPV / Reach)
— Запуск интеграций с инфлюенсерами (вертикальные ролики): создание сценариев, согласование контента, выход публикаций
— Документооборот с клиентом и подрядчиками
— Участие в разработке коммерческих предложений в рамках тендеров на PR, IM
Требования:
— Опыт коммерческого взаимодействия с блогерами и пабликами
— Умение вести несколько проектов одновременно
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ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)