Location: Jakarta, DKI Jakarta, Indonesia
Are you a skilled Mandarin interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mandarin and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mandarin
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mandarin
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
We’re looking for a Senior Product Builder to own the backend and architecture that let Hub manage a whole fleet of clusters. Your first focus will be the mechanism that sends access, secret, tenant and licence changes out to every connected cluster and brings deployments, health and audit records .
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lead infrastructure architecture and core platform development for the AI Native era, covering CI/CD, AIOps, observability, and monorepo engineering. Build platforms that support multiple programming languages across host-based and containerized environments.
Use platform engineering, intelligent tooling, and automated quality controls to enable developers and AI agents to work together, improving developer productivity, software quality, and production reliability.
What You’ll Be Doing
Infrastructure Architecture and Evolution:
Define platform architecture, technical standards, and roadmaps, balancing scalability, reliability, security, and cost. Lead critical component design, hands-on development, and implementation across teams.
AI Native Engineering Capabilities:
Connect code, documentation, dependencies, test results, and runtime data into usable engineering context. Expose capabilities through APIs, CLIs, and SDKs for developers and agents to understand and review code, run tests, and resolve issues. Establish task evaluations, output validation, and execution permissions.
Infrastructure for Multiple Languages:
Build extensible toolchains, dependency management, testing, and delivery capabilities for ecosystems such as Go, Java, Python, C++, and Rust. Use standard protocols and SDKs to support communication across languages, interface compatibility, and consistent telemetry, reducing platform integration effort.
Monorepo
and Build Systems:
Define repository structure, module boundaries, dependency policies, and code ownership to support changes across modules and independent service releases. Apply practices from systems such as Bazel and Buck2 to deliver incremental and reproducible builds, affected-test selection, remote caching, and remote execution.
CI/CD
and Quality Engineering:
Build shared platforms for builds, tests, artifacts, and releases across hosts and containers. Improve configuration governance, automated quality gates, progressive delivery, health verification, and rollback to shorten delivery cycles and reduce change risk.
Observability and Reliability:
Unify metrics, logs, traces, and profiling, linking telemetry to code, configuration, dependencies, and deployments. Establish SLIs, SLOs, error budgets, and alerting practices, and feed production findings back into engineering quality improvements.
AIOps and Automated Remediation:
Combine telemetry, topology, change history, and operational knowledge to enable anomaly detection, incident investigation, root cause analysis, and controlled remediation. Use incident replay, evaluation, and feedback to reduce recovery time and repetitive operational work.
What We Look For In You
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. At least 8 years of infrastructure or platform engineering experience, including 3 years in architecture or technical leadership.
Deep expertise in at least one of CI/CD, build systems, observability, or AIOps, with experience designing, implementing, and operating large production systems.
Strong knowledge of Linux, networking, distributed systems, and troubleshooting. Experience with deployment, configuration management, resource isolation, and production diagnostics in host-based and Kubernetes environments.
Experience building infrastructure for multiple languages, with an understanding of toolchain, dependency, and runtime differences. Ability to design shared platform interfaces and extensible language integrations.
Familiarity with open-source infrastructure practices originating at Google or Meta, such as build and dependency management with Bazel or Buck2, or cross-language communication and interface contracts with gRPC and Protocol Buffers. Experience evaluating, integrating, or optimizing relevant technologies.
Experience with automated testing, quality gates, and release engineering, using observability and reliability measures to improve delivery workflows.
Practical experience applying LLMs or agents to engineering workflows, including context construction, tool use, task orchestration, evaluation, and safe execution.
Proficiency in at least one of Go, Python, Java, C++, or Rust, with strong hands-on coding and debugging skills. Ability to drive implementation through design reviews, technical guidance, and collaboration across teams.
Nice to Haves
Experience at Google, Meta, or other leading technology companies, and a background in infrastructure, developer productivity, or AI Native engineering platforms, are preferred.
Leading large monorepos, build platforms supporting multiple languages, remote execution platforms, or enterprise developer productivity platforms.
Building AI-powered code review, test generation, incident diagnosis, or automated remediation systems and validating them in production.
Operating large environments spanning hosts and containers, improving software supply chain security, or contributing to relevant open-source projects.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States
Senior Engineering Manager, Data & AI
Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform.
About the Role
Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided.
The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth.
The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on.
Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else.
Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos.
The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath.
We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works.
Industry Insight
Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade.
Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins.
Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves.
Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe.
About Alvys
Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product.
We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on.
More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company.
We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact.
Our Principles
AI makes building cheap. It does not make judgment cheap.
The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day.
Own the outcome
You own what you ship. "AI wrote it" is not an answer.
Judgment stays human. People decide what matters and whether the result is correct.
Verify independently
Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work.
Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion.
Design for control
AI-first means security-first. Customer data stays on approved infrastructure under managed identity.
Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out.
Build durable systems
Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it.
Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness.
Twice is a pattern. Automate repeated work and share it within 48 hours.
The Data & AI Portfolio
The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent.
Why This Role
Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does.
You build at the frontier, in production.
Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks.
You work with data no one else has.
More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone.
Your work changes how an industry operates.
With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one.
You own a portfolio, not a feature.
Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows.
You shape the team from the start.
The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys.
You stay close to the decisions.
You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B.
What You'll Be Responsible For
Leading and Growing the Team
Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands.
Hire senior and staff engineers, and keep the quality bar high as the team scales.
Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped.
Owning Technical Strategy
Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view.
Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests.
Building Agents That Learn
Own the agent development lifecycle from prototype to production to continuous improvement.
Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable.
Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost.
Data and the Context Graph
Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy.
Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth.
Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit.
Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected.
Safety, Isolation, and Reliability
Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse.
Enforce tenant isolation and least privilege across every agent, tool, and data path.
Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows.
Staying Hands-On
Spend about a third of your time building: prototype, write evals, read traces, and debug production.
Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well.
Cross-Functional Partnership
Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery.
Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features.
The AI Fluency We Expect
We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies.
Delegation:
You decide whether to use AI at all, which task to hand off, and how much autonomy it gets.
Description:
You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy.
Discernment:
You check output against evidence: diffs, acceptance checks, evals, and production monitoring.
Diligence:
You own the effects, including data access, permissions, memory isolation, budgets, and kill switches.
Systems:
You know how models, context, tools, harnesses, and memory work, and where each one fails.
How You Work With Agents
Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token.
Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema.
Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop.
Separate the agent that writes from the agent that checks, and give the checker fresh context.
Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test.
Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step.
Where You Take the Team
Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself.
Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop.
Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data.
Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving.
Minimum Qualifications
8+ years building software, including 3+ years managing engineers.
You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly.
Production LLM systems.
You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed.
Agentic engineering in your own work.
You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest.
Depth in agent systems.
You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail.
Evaluation discipline.
You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases.
Strong data engineering judgment.
You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do.
Distributed systems in production.
You've designed and operated production services with real reliability requirements.
Multi-tenant security.
You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary.
Language fluency.
You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus.
Startup-stage fit.
You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning.
Clear technical communication.
You can explain a tradeoff to an engineer, a customer, and an executive.
Preferred Qualifications
Knowledge graphs, context graphs, entity resolution, or GraphRAG in production.
Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets.
Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets.
Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal.
SRE experience, or a record of running systems other teams depend on.
Logistics or freight experience, or another vertical where data is deeply entangled with operations.
Founder or early-stage engineering leadership experience.
A history of hiring, growing, and retaining excellent engineers.
Built by people who've moved freight. Come build the intelligence layer with us.
Learn more at
alvys.com
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Lead infrastructure architecture and core platform development for the AI Native era, covering CI/CD, AIOps, observability, and monorepo engineering. Build platforms that support multiple programming languages across host-based and containerized environments.
Use platform engineering, intelligent tooling, and automated quality controls to enable developers and AI agents to work together, improving developer productivity, software quality, and production reliability.
What You’ll Be Doing
Infrastructure Architecture and Evolution:
Define platform architecture, technical standards, and roadmaps, balancing scalability, reliability, security, and cost. Lead critical component design, hands-on development, and implementation across teams.
AI Native Engineering Capabilities:
Connect code, documentation, dependencies, test results, and runtime data into usable engineering context. Expose capabilities through APIs, CLIs, and SDKs for developers and agents to understand and review code, run tests, and resolve issues. Establish task evaluations, output validation, and execution permissions.
Infrastructure for Multiple Languages:
Build extensible toolchains, dependency management, testing, and delivery capabilities for ecosystems such as Go, Java, Python, C++, and Rust. Use standard protocols and SDKs to support communication across languages, interface compatibility, and consistent telemetry, reducing platform integration effort.
Monorepo
and Build Systems:
Define repository structure, module boundaries, dependency policies, and code ownership to support changes across modules and independent service releases. Apply practices from systems such as Bazel and Buck2 to deliver incremental and reproducible builds, affected-test selection, remote caching, and remote execution.
CI/CD
and Quality Engineering:
Build shared platforms for builds, tests, artifacts, and releases across hosts and containers. Improve configuration governance, automated quality gates, progressive delivery, health verification, and rollback to shorten delivery cycles and reduce change risk.
Observability and Reliability:
Unify metrics, logs, traces, and profiling, linking telemetry to code, configuration, dependencies, and deployments. Establish SLIs, SLOs, error budgets, and alerting practices, and feed production findings back into engineering quality improvements.
AIOps and Automated Remediation:
Combine telemetry, topology, change history, and operational knowledge to enable anomaly detection, incident investigation, root cause analysis, and controlled remediation. Use incident replay, evaluation, and feedback to reduce recovery time and repetitive operational work.
What We Look For In You
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience. At least 8 years of infrastructure or platform engineering experience, including 3 years in architecture or technical leadership.
Deep expertise in at least one of CI/CD, build systems, observability, or AIOps, with experience designing, implementing, and operating large production systems.
Strong knowledge of Linux, networking, distributed systems, and troubleshooting. Experience with deployment, configuration management, resource isolation, and production diagnostics in host-based and Kubernetes environments.
Experience building infrastructure for multiple languages, with an understanding of toolchain, dependency, and runtime differences. Ability to design shared platform interfaces and extensible language integrations.
Familiarity with open-source infrastructure practices originating at Google or Meta, such as build and dependency management with Bazel or Buck2, or cross-language communication and interface contracts with gRPC and Protocol Buffers. Experience evaluating, integrating, or optimizing relevant technologies.
Experience with automated testing, quality gates, and release engineering, using observability and reliability measures to improve delivery workflows.
Practical experience applying LLMs or agents to engineering workflows, including context construction, tool use, task orchestration, evaluation, and safe execution.
Proficiency in at least one of Go, Python, Java, C++, or Rust, with strong hands-on coding and debugging skills. Ability to drive implementation through design reviews, technical guidance, and collaboration across teams.
Nice to Haves
Experience at Google, Meta, or other leading technology companies, and a background in infrastructure, developer productivity, or AI Native engineering platforms, are preferred.
Leading large monorepos, build platforms supporting multiple languages, remote execution platforms, or enterprise developer productivity platforms.
Building AI-powered code review, test generation, incident diagnosis, or automated remediation systems and validating them in production.
Operating large environments spanning hosts and containers, improving software supply chain security, or contributing to relevant open-source projects.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Atlanta, GA (Hybrid)
The Position
CallRail’s Partner Program helps drive the growth and usage of CallRail to tens of thousands of indirect customers. This is a special opportunity to drive meaningful relationships with partners, assess future opportunities, and impact CallRail’s bottom line. The ideal candidate will have experience in partner account sales including the recruiting, nurturing, and managing of a book of business. You will be expected to engage senior leaders at channel partner companies to facilitate and lead revenue growth opportunities. You will work closely with the channel and cross functional teams to ensure achievement of channel sales strategies that drive success.
What You’ll Do
Be the primary point of contact for your assigned partners
Be responsible for meeting or exceeding monthly partner sales objectives
You will actively pursue revenue objectives generated from selling services through channel partners to their customer base of mostly SMBs
You will be responsible for building out your territory plan as well as working with selected partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities
You will be expected to represent CallRail during all phases of engagement
You may from time to time be required to prospect for new partners
You will provide your channel partners and their customers with the highest standard of sales collaboration and success including:
Partner account segmentation (geo, production, activation, etc)
Partner account mapping where applicable
Partner account planning
QBRs & JBCs
Joint pipeline reviews and forecasting
Travel within your assigned territory to further support and develop your channel partners, attend and/or exhibit at industry trade shows and conferences as necessary
Consult on strategic marketing and operations planning with cross-functional teams, setting objectives and identifying methods to reach those goals
Work with the channel team and cross functionally with marketing, support, product, success, direct sales, and leadership teams to identify key issues and to tackle any that impede partner/client performance
Work with product and customer marketing to document and understand the ongoing changes in the channel landscape
What You’ll Need
Three to five years of experience in partner, channel or vendor type sales management
Sales or channel experience in SaaS, technology or marketing services
Ability to work in a high growth company, effectively balancing autonomy, alignment and direction
An ability to perform analytics to evaluate partner success, pipeline and territory requirements
Excellent written and oral communication skills, with strong ability to build, persuade and communicate business rationale
Proven effectiveness collaborating in small teams and desire to work in a fast-paced, evolving environment
Comfortable communicating with all levels of management
Ability and willingness to travel 20-25%
Strong organizational skills and professional business practices
f you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid model, with in-office days on Mondays, Wednesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: London & San Francisco
Workplace: onsite
Application deadline: We are conducting interviews actively and aim to fill this role as soon as we find someone suitable.
ABOUT THE OPPORTUNITY
The OpenAI/Hugging Face incident may be the biggest warning shot we get before catastrophic loss-of-control. In its aftermath, Anthropic and OpenAI publicly committed to giving embedded evaluators an unprecedented level of access.
Embedded evaluations are the best existing method to find out whether alignment is on track. With OpenAI predicting an automated researcher by March 2028, we don't have time to start with an MVP embedded evaluation and iteratively improve it. The first embedded evaluations will set the standard and we have to get it right.
Apollo has taken steps toward becoming an embedded evaluator at frontier labs. We want to hire experienced senior researchers with a strong track record of getting things done to execute our embeddedevaluationplans.
KEY RESPONSIBILITIES
If embedded evaluations happen, you will be on one of the following teams:
On-site embedded evaluators:
This team will spend weeks or months embedded at a frontier AI lab, where they will conduct interviews, review the lab’s evidence, gather new evidence, and write a report. They will execute a playbook quickly and adapt to unforeseen circumstances. We hold our embedded evaluators to the highest standards, so you will likely have to first prove yourself within Apollo before being sent into an embedded campaign. That is, you will probably start on the applied research team to gain context on embedded evaluations. For this team, we prefer candidates with the right to work in the US who can be based in San Francisco.
Applied researchers:
This team will be the force-multiplier behind embedded evaluations. They will prepare on-site evaluators before they are embedded and support them while they are embedded. They will do the conceptual work to determine what evidence would support a safety case, and write the playbook for on-site evaluators to optimize how fast they can gather evidence. They will develop tooling for embedded evaluators, both ahead-of-time and urgently on demand. They will be the bridge connecting fundamental research and the on-site evaluators. For example, they might convert the methodology of
“Measuring Reward-Seeking via Contrastive Belief Updates”
into turnkey code and procedures. This team can work from any of our offices.
Both are high-stakes teams. On-site embedded evaluators should be exceptionally strong at quick execution under high pressure, and very strong at planning and research. Applied researchers should be exceptionally strong at planning and research, and very strong at quick execution under high pressure. For both teams, we are excited for experienced candidates who have owned ambitious projects end-to-end under tight deadlines.
KEY REQUIREMENTS
We don’t require a formal background or industry experience and welcome self-taught candidates. We assess demonstrated ability, including through independent research and nontraditional paths; prior formal management titles are not required.
Technical safety research judgment:
You have a strong track record of producing or leading technically rigorous research relevant to understanding and reducing risks from advanced AI. Your background might include alignment, interpretability, model evaluations, control, adversarial ML, or post-training. You understand modern model training well enough to interrogate a lab’s methods and learn unfamiliar pipelines quickly. Deep experience with frontier RL or post-training is valuable but not required.
Research leadership and delivery:
You have led ambitious technical projects end-to-end under hard deadlines and managed or closely supervised strong individual contributors (ICs). You can set research priorities, delegate meaningful ownership, review technical work, and keep a team focused on the questions that matter most.
Data Analysis & Pattern Recognition:
You can extract signal from large, messy datasets. You're comfortable with quantitative analysis and know when qualitative assessment is more appropriate. You can identify anomalies and unexpected model behaviors.
Writing for high-stakes audiences:
You have experience writing about qualitative and quantitative findings for different stakeholders. You can take a pile of unorganized technical information and communicate it effectively to lab safety teams, lab leadership, governments, or the public.
Strong understanding of scheming:
You have a strong conceptual understanding of ideas like metagaming, evaluation awareness, deception, and reward-seeking. You are familiar with classic literature like
Is Power-Seeking AI an Existential Risk?
and modern research.
AI power-user:
You’re capable of using AI to accelerate your work, technical or otherwise. You have experience using different models, know which ones to use for which tasks, when not to use AI, and always experiment with new AI workflows.
Professionalism:
You can represent Apollo independently in sustained, high-stakes technical collaborations. Your professional conduct is unimpeachable. You know when to tactfully resolve disagreements with partners and when to stand firm in negotiations, and you are excellent at both of those.
Mission commitment:
Apollo estimates that RSI will happen soon, and we are extremely concerned that AGI will catastrophically not be aligned with human values. Hence we have an “intense, but in a good way”
culture
. We will ask a lot from you, but in return you will personally have a large impact on loss-of-control risk.
NICE TO HAVES
Software engineering skills:
Strong software engineering skills correlate highly with effective execution, even in an era of AI agents. Our entire stack uses Python.
Prior embedded expertise:
You have previous experience in professional services like auditing or consulting. You’ve learned lessons from working on-site with clients that will generalize to working with frontier AI labs.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply. We believe that excellent candidates can come from a variety of backgrounds and are excited to give you opportunities to shine.
BENEFITS
This role offers a market-competitive salary, equity, and competitive benefits.
Depending on your experience, you may be offered a Lead or individual contributor position.
Salary:
Recognised experts who can lead projects of significant scope: USD 350,000 - USD 590,000 or £230,000 - £395,000
Strong individual contributors: USD 245,000 - USD 405,000 or £160,000 - £270,000
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable). We are able to sponsor visas to the UK and US.
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office.
We prefer on-site embedded evaluators to be permanently located in San Francisco.
Applied researchers can work from any of our offices. We offer flexible working hours and WFH arrangements. Remote candidates will only be considered if they are exceptional and can travel at least 1 week/month to either office.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we’re primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We’re particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the detection of scheming (e.g., building evaluations and novel evaluation techniques), the science of scheming (e.g., model organisms and the study of scaling trends), and scheming mitigations (e.g., control). We closely work with multiple frontier AI companies, e.g. to test their models before deployment and collaborate on fundamental research.
At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you’re interested in more details about what it’s like working at Apollo, you can find more information here.
ABOUT THE TEAM
Alex Meinke leads the science of scheming team’s research agenda with guidance from Marius Hobbhahn, though team members lead individual projects. You will mostly work with the science of scheming team as well as our team of software engineers, but you will likely sometimes interact with the governance team to translate technical knowledge into concrete recommendations. You can find our full team here.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
How to apply: Please complete the application form with your CV. The provision of a cover letter is optional but not necessary. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, 3 technical interviews, and a final interview with Marius (CEO). The technical interviews will be closely related to tasks the candidate would do on the job. There are no LeetCode-style general coding interviews. If you want to prepare for the interviews, we suggest (a) thinking about what embedded evaluators should investigate, (b) building a tool that would be useful for embedded evaluators and running it on suitable proxy data, and/or (c) writing a report based on mock findings.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. We adopt a human-centred approach: all resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms.
Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly.
WHAT YOU'LL DO
You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform.
- IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365.
- Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use.
- IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval.
- Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks.
- Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running.
- Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners.
- Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other.
- Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises.
WHAT YOU HAVE
- 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company.
- Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI.
- Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain.
- Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra.
- Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics.
- Comfort with DNS, TLS and certificate management, and basic enterprise networking.
- You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully.
- Clear written communication. You can explain a change, its risk and its rollback to non-engineers.
BONUS POINTS
- Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune
- Serval or similar IT automation platforms
- SaaS backup and recovery tools for Google Workspace, Slack or M365
- Multi-site office rollouts across regions, including working with local vendors and ISPs
- Experience at a fast-growing company where company headcount grew faster than the IT team
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Content Strategy Lead for Executive Programs, you will own what Anthropic brings to the table when we sit down with senior leaders from our most strategic customers. That covers Executive Briefings, Customer Advisory Boards, Executive Councils, and the other small-room gatherings where a C-level audience meets with our leaders, product teams, and researchers. You will set the content strategy across these programs, build the library of modules and the bench of speakers, and lead the team that keeps our content fresh as our models and products evolve.
This role works cross-functionally with Product & Solutions Marketing, who owns positioning and messaging across industries and products, and customer programs which owns each program's operations, intake, and customer experience. You own the layer in between: turning Anthropic's product, research, and policy story into sessions built for an executive audience, deciding who is best placed to deliver them, and designing interactive formats and demos that work for customers building on the frontier.
The right candidate has a product marketing or narrative background, has built content for C-level customer audiences at an enterprise technology company, and has managed a team.
Key responsibilities
Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers: the themes for the year, the narrative that connects them, and how content differs by program, audience, and purpose.
Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda without starting from scratch. Modules span product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
Keep the library current. Set a refresh cadence tied to model and product launches, retire what is stale, maintain a pipeline of net-new content modules, and make sure nothing in front of a customer executive is out of date.
Identify, recruit, develop and certify speakers from Anthropic's executive, product, research, and go-to-market teams. Maintain the cross-program roster, shape each speaker's session, and prepare them for the room.
Design the experience, not only the presentation. Choose the format that fits the audience and the goal, whether that is a working session, a live demo, a conversation with a researcher, or a peer discussion among customers.
Partner with program leads on agendas for the highest-priority engagements, tailoring modules to the customer's objectives. Set the standards and templates that let every other engagement meet the same bar.
Work with Product & Solutions Marketing, Product, and Research so that executive-level content is ready when a launch happens, not weeks after.
Capture what customers say in these rooms, including themes, objections, and requests. Route it to Product, Research, Marketing, and go-to-market leadership, and use it to improve the content.
Measure what works, including session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
Use Claude to scale the work: build workflows that tailor modules to a customer's industry and priorities so a customized session does not require a rebuild.
Minimum qualifications
Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
Built a content system that other people rely on, such as a module library, a session catalog, or a speaker program, and kept it current through frequent product change.
The technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
Judgment about format: you know when a room needs a presentation, a demo, or a facilitated discussion, and you can design each one.
Experience managing people, including hiring and developing a team.
A high bar for writing. You can draft an executive session narrative yourself and improve one written by someone else.
Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Preferred qualifications
12+ years in product marketing, executive content, or executive customer programs at a B2B technology company. You have owned positioning and messaging for a technical product and know how to adapt it for different audiences.
Experience at a company where the product changes quickly and content has a short shelf life.
Hands-on experience using AI tools to produce or tailor content.
Experience facilitating executive discussions, not only preparing others to lead them.
Worked with customers in regulated industries such as financial services, healthcare, or the public sector.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Sr. Infrastructure Engineer to own the shared layer that every Harvey IT system runs on. You'll join Core IT Engineering & Infrastructure, reporting to Dave Vega, Director of IT, alongside engineers who own identity and collaboration, Microsoft platforms, networking, and client platforms.
Harvey is cloud-first. We run no servers or data centers of our own. Our IT infrastructure is cloud tenants, SaaS configuration, office networks across a growing global footprint, and the automation that ties them together. Today that cross-cutting work is done on the side by each platform owner. This role makes it someone's primary job, so it gets built once, done well, and doesn't break quietly.
WHAT YOU'LL DO
You'll own the shared infrastructure, automation and reliability work that cuts across every IT platform.
- IT cloud accounts and tenants. Own access, guardrails and cost for the cloud accounts IT runs (AWS, Azure, GCP projects for IT tooling). Be the BizTech engineering partner to Security and Infrastructure on tenant-level changes, such as cloud migrations that touch Entra and M365.
- Infrastructure as code for IT. Build and run the Git repos, CI pipelines and review process for IT configuration (Okta, Jamf, Intune, Google Workspace). Platform owners keep owning their config. You own the framework they all use.
- IT automation and provisioning. Own the automation behind identity lifecycle and IT workflows: SCIM and provisioning flows, onboarding and offboarding orchestration across systems, and IT workflows in Serval.
- Monitoring, backup and resilience. Set up health checks and alerting for critical IT systems and integrations, config drift detection, SaaS backup (Google, Slack, M365) and tested recovery runbooks.
- Scripts and internal tooling. Take over the scripts and admin utilities that live on individual laptops today. Put them in source control, document them and keep them running.
- Office site standard. Work with Network and AV/Media teams to define the repeatable technical template for new offices: configuration, monitoring and documentation each site copies. Network and AV build execution stays with their owners.
- Engineering practices. Raise the bar on change control, documentation and runbooks across the pillar, so primaries and backups can cover for each other.
- Certificates, domains and DNS. Track and renew every certificate IT depends on (Apple Push, SAML signing, SSL, Wi-Fi/802.1X). Work with Network and CorpSec teams to own and manage DNS NS solutions for IT. Build expiry monitoring to avoid surprises.
WHAT YOU HAVE
- 6+ years in corporate IT engineering, systems engineering or SRE, with at least 2 years owning shared infrastructure or automation for a SaaS-first company.
- Strong infrastructure-as-code experience. You've managed real systems with Terraform or similar, in Git, with pull-request review and CI.
- Solid scripting in Python plus one of Bash, PowerShell or Go. You write code other people can read and maintain.
- Hands-on with identity and provisioning: SAML, OIDC, SCIM and lifecycle automation in Okta or Entra.
- Working knowledge of at least one major cloud (AWS, Azure or GCP): IAM, accounts and cost basics.
- Comfort with DNS, TLS and certificate management, and basic enterprise networking.
- You've built monitoring and alerting that people actually trust, and written runbooks that someone else used successfully.
- Clear written communication. You can explain a change, its risk and its rollback to non-engineers.
BONUS POINTS
- Terraform providers for Okta, Google Workspace or Jamf, or config-as-code tools for Intune
- Serval or similar IT automation platforms
- SaaS backup and recovery tools for Google Workspace, Slack or M365
- Multi-site office rollouts across regions, including working with local vendors and ISPs
- Experience at a fast-growing company where company headcount grew faster than the IT team
COMPENSATION
$153,000 - $210,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-RB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact.
Why Join Us?
At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works.
If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus.
What you'll be doing
We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA.
Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance.
You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness, and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact.
This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization.
Day-to-day in this role you'll:
Menu Growth Analysis (~30%)
Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities.
Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making.
Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives.
Track key metrics including and identify markets or merchant segments requiring additional focus.
Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes.
Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions.
Initiative Execution (~45%)
Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking.
Support the rollout and adoption of EMEA initiatives
Translate initiatives into clear execution plans, timelines, materials and actions for participating markets.
Track progress against agreed targets and proactively identify execution gaps or blockers.
Coordinate follow-ups with local teams and support them in implementing agreed actions.
Measure results, document learnings and recommend improvements together with the Menu Growth Manager.
Help scale successful approaches and best practices across EMEA markets.
Market & Stakeholder Collaboration (~25%)
Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA.
Support markets in understanding menu performance gaps and translating insights into concrete actions.
Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives.
Gather structured market feedback and use it to improve future initiatives.
Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support.
Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort.
Our humble expectations
2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role.
Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations.
Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools.
Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles.
First project management experience, with the ability to independently drive defined initiatives from analysis through execution.
A commercial mindset and curiosity about how merchant and customer behavior translates into business growth.
Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets.
Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus.
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.014
—
€2.517 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Atlanta, GA (Hybrid)
The Position
CallRail is seeking an Inside Sales Representative (ISR) to join our high-performing Small Business (SMB) sales team. As a key driver of growth, you'll help small businesses discover how CallRail's solutions can support their success while contributing to the continued expansion of our customer base.
In this role, you'll engage exclusively with warm inbound leads—SMB prospects who have expressed interest in CallRail or started a free trial. Rather than cold calling, you'll focus on conducting consultative product demonstrations, identifying customer challenges and goals, and showcasing the value of CallRail's suite of solutions. Your success will come from building strong relationships, delivering a seamless buying experience, and converting interested prospects into long-term customers.
What You'll Do
You will conduct product demos for SMB prospects and convert them to free trials
Implement net new leads with CallRail’s suite of products and convert them to customers
Uncover business initiatives and pain points to map back to our solutions
Research and understand various lines of business and personas
Sell on Value and Return on Investment vs. technical functionality
What You'll Need
Proven track record of exceeding quota as an Account Executive or SDR
1 year of software sales experience as an Account Executive or SDR; strong preference for marketing technology sales
Experience with high volume SMB sales is a huge plus
Amazing written and verbal communication skills
Expertise in solution-selling, account planning, and forecasting/pipeline management
Experience with Outreach is a plus
Proficiency using Salesforce.com and Google Suite
Can work as part of a team and/or independently
Knows how to navigate a fast-paced environment
BA/BS strongly preferred
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid model, with in-office days on Mondays, Wednesdays, and Thursdays.
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Location: Remote (US)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
As a Product Designer on Growth, you’ll turn ambitious ideas into meaningful experiences that move the business forward. More than 4 million Canadians trust Wealthsimple with their money. Your job is to grow that number by designing the experiences that turn clients into our biggest advocates.
You’ll partner with Product, Engineering and Marketing to rethink our referral strategy, support our highest visibility campaigns, and lead 0 to 1 social features from the ground up. You'll help define and lead our entire growth domain, rethink how people discover and share Wealthsimple, and create experiences that make our products more valuable as our community grows. It’s an opportunity to shape a brand new product area, move fast, and turn great ideas into measurable impact.
What you’ll do
- Build the loops that fuel growth. Design experiences that turn discovery into acquisition, engagement into advocacy, and happy clients into our strongest growth channel, driving new clients and net deposits.
- Help define Social at Wealthsimple. Explore and shape new ways for people to connect with their financial lives, from profiles and discovery to creators and sharing investing activity.
- Reinvent referrals. Rethink how people invite others to Wealthsimple, including seamless, real-world experiences like QR-based invites.
- Make big ideas tangible. Shape high-visibility campaigns like Monthly Millionaire and Match, creating experiences that reach millions of Canadians and give people a reason to engage.
- Experiment your way to impact. Prototype, launch, measure, learn, and iterate. Know when to double down, when to pivot, and when to move on.
- Own the experience end-to-end. Move fluidly from discovery and strategy to interaction design, polished visuals, and thoughtful micro-interactions.
- Shape what we build next. Partner closely with Product and Engineering to turn ambiguous problems into clear opportunities, influence roadmaps, and bring ambitious ideas to life.
Skills you bring
- Growth design experience. You’ve designed consumer experiences across acquisition, activation, engagement, or retention, and can point to the impact your work made.
- An experimentation mindset. You’re comfortable with A/B testing, funnels, and product metrics. You use data to sharpen your instincts, challenge assumptions, and make better decisions.
- A point of view on social. You’re curious about what makes products engaging, shareable, and trustworthy, and understand how social experiences can create sustainable growth.
- Exceptional product craft. You bring strong UX and visual design skills, particularly in consumer mobile experiences, and care about the details that make a product feel intuitive and delightful.
- A bias for action. You’re comfortable with ambiguity, move quickly without sacrificing quality, and would rather test a thoughtful idea than debate it endlessly.
- Strong collaboration skills. You communicate clearly, work naturally with Product, Engineering, and Marketing, and can bring others along with your thinking.
- Curiosity about money. You’re interested in how people think about, interact with, and build wealth, and want to make that experience better.
Depending on your level
- Senior Product Designer: You’ve independently led high-impact growth initiatives from problem definition through launch and iteration, balancing strong craft with measurable outcomes.
- Staff Product Designer: You’ve led complex, ambiguous initiatives, established direction for new product areas, and influenced product strategy and roadmaps across teams.
Apply with a portfolio that shows:
- Growth experiences you’ve designed and the metrics they moved.
- How you navigate ambiguity, identify the right problem, and make design decisions.
- How you translate a strong product idea into an intuitive and polished experience.
- How you use AI. From shipping your own code changes to prototyping and research.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: AZ_Mesa_HQ
Senior Buyer
Department:
Procurement / Supply Chain
Location:
Phoenix, AZ (Hybrid/Remote)
Position Summary
Verra Mobility is a leader in smart mobility technology, serving government, commercial fleet, and consumer markets worldwide.
The Senior Buyer is responsible for procuring goods and services that support business operations, customer programs, and project execution. This role manages supplier relationships, vendor onboarding, quotations, purchase orders, and procurement activities across a diverse spend portfolio, including technology, project-related services, construction and installation services, equipment, and operational requirements.
The Senior Buyer partners closely with Operations, Engineering, Program Management, Finance, Legal, and other stakeholders to ensure timely delivery, competitive pricing, and strong supplier performance. In addition to core purchasing responsibilities, the role supports supplier diversity initiatives, including MWBE spend tracking, reporting, and certification verification associated with customer and contractual requirements.
Key Responsibilities
Procure goods and services required to support operational, project, and customer requirements.
Review purchase requisitions, obtain supplier quotations, evaluate pricing and lead times, and issue purchase orders in accordance with company policies.
Manage purchasing activities across technology, project-related services, construction and installation services, equipment, and other operational categories.
Develop and maintain strong supplier relationships to support quality, delivery, cost, and service objectives.
Coordinate supplier onboarding activities, including supplier qualification, collection of required documentation, system setup, and collaboration with Finance, Legal, and business stakeholders.
Negotiate pricing, lead times, and commercial terms with suppliers.
Monitor open purchase orders and proactively expedite deliveries to meet business and project requirements.
Resolve supplier performance, delivery, quality, invoicing, and service-related issues.
Partner with Operations, Engineering, Program Management, and Finance to support ongoing business needs and project execution.
Support competitive sourcing activities, including RFQs, RFPs, supplier evaluations, and bid analysis.
Monitor supplier performance and identify opportunities for cost savings, process improvements, and risk mitigation.
Support procurement requirements associated with government and municipal customer contracts.
Support supplier diversity initiatives, including MWBE spend tracking, certification verification, and customer reporting requirements.
Maintain accurate purchasing records and supplier information within Oracle, ServiceNow, and related procurement systems.
Ensure compliance with company procurement policies, procedures, and internal controls.
Required Qualifications
Bachelor’s degree in Business, Supply Chain, or a related field, or equivalent experience.
5+ years of purchasing, procurement, buying, or supply chain experience.
Experience managing supplier relationships, purchase orders, and commercial negotiations.
Experience procuring services, equipment, materials, or project-related spend.
Experience supporting supplier onboarding or supplier qualification processes.
Strong organizational, analytical, communication, and problem-solving skills.
Proficiency in Microsoft Excel and Microsoft Office applications.
Preferred Qualifications
Experience purchasing construction and installation services, technology, infrastructure, or project-based services.
Experience supporting government, municipal, or public-sector customers.
Experience with MWBE, DBE, SBE, VBE, or other supplier diversity programs, including spend tracking and reporting.
Experience with supplier onboarding, vendor master management, or supplier qualification processes.
Experience with Oracle, ServiceNow, or similar procurement systems.
CPSM, CPPB, CPPO, or related procurement certification.
Work Environment & Compensation
Hybrid office environment with occasional travel to suppliers, project sites, or customer locations.
Eligible for bonus and benefits in accordance with company policy.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across Africa. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across Africa. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to Africa to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in French and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across the CIS and Eastern Europe. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across the CIS and Eastern Europe. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to the CIS region and Eastern Europe to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in Russian and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
MLRO Deputisation and Governance
Act as alternate nominated officer, deciding on SARs and DAML requests when the MLRO is unavailable, under documented delegated authority.
Attend the Audit, Risk and Compliance Committee and the Group Financial Crime Committee in the MLRO's absence.
Maintain a complete, contemporaneous audit trail of all decisions taken under deputised authority, distinct from decisions taken by the MLRO.
Maintain deputisation readiness: current knowledge of the MLRO's live case load, open regulator correspondence and outstanding remediation, so cover can be provided at short notice.
Suspicious Activity Reporting and Sanctions
Oversee escalations from transaction monitoring and name screening (PEP, sanctions, adverse media), setting investigation quality and disposition standards.
Oversee sanctions screening escalations and prepare OFSI reports for MLRO sign off.
Financial Crime Framework
Maintain the Business Wide Risk Assessment (BWRA), proliferation financing risk assessment, AML, CTF and CPF policies and the customer risk assessment methodology, and propose changes to the MLRO for approval.
Escalate material gaps or emerging typologies to the MLRO.
Lead root cause analysis on control failures or thematic issues and track remediation actions to closure.
Regulatory Reporting and Regulator Engagement
Prepare financial crime MI for senior management and governance committees, and draft sections of the annual MLRO Report.
Support responses to FCA information requests and assist with skilled person reviews (s.166 FSMA 2000) or supervisory visits as directed by the MLRO.
Track the AML control framework against FCA Handbook updates, JMLSG guidance revisions and OFSI and HMT sanctions notices.
Team Leadership and Succession
Line manage members of the UK Financial Crime team, setting quality standards, coaching and development plans.
Act as the escalation point for complex or ambiguous cases referred by Level 1 and Level 2 analysts and more junior members of the UK Financial Crime team.
Build the knowledge and judgement needed to step up to SMF1
Requirements
Deep working knowledge of UK AML and CTF regulation: MLR 2017, POCA 2002, TA 2000, FCA SYSC 6.3 and JMLSG Guidance.
Sound judgement under pressure. Comfortable taking disposition decisions on live SARs without the MLRO present.
Strong report writing and Board level communication skills.
People leadership experience, or clearly demonstrated readiness to lead a team.
Ability to manage regulator facing deliverables to deadline.
5+ years in AML and financial crime compliance within a regulated firm (CFD or brokerage, banking, payments or crypto), or equivalent regulatory exposure, including direct SAR investigation and disposition experience.
Prior deputy or MLRO experience is preferred but not required.
Experience preparing MI for Boards or Risk Committees.
Familiarity with CFDs, spread betting and margin trading behaviours.
Awareness of how FCA Consumer Duty intersects with financial crime risk (for example, vulnerable customer considerations in AML decisioning).
Nice to Have
ICA Diploma or Advanced Certificate in AML, ACAMS or equivalent.
Direct exposure to FCA supervisory engagement
Existing line management experience.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Singapore, Singapore
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