Location: Europe; France; United Kingdom; Spain; The Netherlands
Workplace: Remote
ClickHouse is an open-source company building the fastest and most resource-efficient real-time data platform. Our documentation is a core part of how users learn, adopt, and succeed with ClickHouse.
Our Docs team is deeply technical, independently able to use our products, read source code, test behavior, and write accurate, high-quality documentation from scratch. The team also enables contributions from across the organization and open-source community, ensuring the documentation remains consistent, discoverable, and trustworthy.
Beyond the content, the Docs team owns the documentation infrastructure as a critical, production-facing service. Its availability, performance, and reliability directly affect our users' ability to work with ClickHouse. The team is responsible for building, operating, and continuously improving this experience.
We're looking for a Documentation Engineering Manager to lead this work. This is a hands-on player-coach role for someone who can lead a small, highly technical team while contributing directly to both technical documentation and the engineering of the documentation website and its supporting infrastructure.
WHAT YOU’LL DO
- Lead the execution, development, and prioritization of the Docs Engineering team while remaining hands-on in both technical writing and engineering.
- Own the reliability, availability, performance, and technical evolution of the ClickHouse documentation website, treating it as a critical part of the product experience.
- Research, develop, and write technical documentation directly, including independently understanding product functionality through source code, experimentation, testing, and collaboration with Engineering and Product, rather than relying on others to provide initial drafts.
- Define and execute documentation strategy in partnership with Engineering, Product, Product Marketing, Learning, Support, Growth, and the open-source community.
- Improve docs-as-code contribution workflows so that engineers, product managers, the Docs team, and external contributors can create and maintain excellent documentation efficiently.
- Review documentation pull requests, triage issues, unblock contributors, and directly author or substantially improve high-impact content.
- Build and maintain the documentation site's infrastructure, publishing systems, automation, CI workflows, monitoring, and quality checks.
- Establish organization-wide workflows, safeguards, and quality standards for documentation generated or maintained with AI agents.
- Work directly with teams across ClickHouse to understand their needs, translate them into practical documentation processes, coach authors, and resolve competing priorities.
- Ensure documentation remains accurate, comprehensive, discoverable, and aligned with the pace of product development.
- Make documentation a driver of product adoption and growth, helping users discover ClickHouse, get started quickly, and convert into active users through an intuitive, frictionless documentation experience.
WHAT WE’RE LOOKING FOR
- Prior experience managing and developing a technical team.
- A hands-on leader who is comfortable moving between people management, technical writing, software engineering, process design, and day-to-day execution.
- Strong technical writing skills and experience independently producing documentation for complex software products, including the ability to investigate functionality, read and understand source code, validate product behavior, and translate findings into clear, accurate documentation for developers.
- Experience building, maintaining, and operating production websites, with a strong understanding of reliability, availability, performance, monitoring, and operational best practices.
- Strong experience with documentation-as-code workflows and modern software-development practices.
- Comfort working with Astro, TypeScript/JavaScript, GitHub Actions, pull-request workflows, and CI pipelines.
- Experience designing or operating content quality systems, automation, and contributor workflows at scale.
- Experience working productively with coding agents and a thoughtful point of view on applying AI to documentation without sacrificing accuracy, consistency, or trust.
- Excellent cross-functional communication skills and the ability to draw out requirements, influence technical and product partners, set clear standards, and make progress in ambiguous situations.
- Comfort operating in a fast-paced, high-expectation environment.
NICE TO HAVE
- Experience with ClickHouse or similar database technologies.
- Experience contributing to or maintaining an open-source project.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
УдалённоEurope; France; United Kingdom; Spain; The Netherlands
Location: Remote, USA
Workplace: remote
Job Title:
Sr. Product Manager - Senior Living
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
At PointClickCare, our Product team is on a mission to transform how senior living providers deliver care, combining deep domain expertise with a relentless focus on outcomes that matter. We operate at the intersection of healthcare and technology, building products that directly impact the lives of residents, caregivers, and the providers who serve them.
You’re comfortable engaging directly with customers, collaborating across teams to solve meaningful problems, and bringing a natural curiosity and growth mindset to continuously improve outcomes and maximize value. This role is ideal for someone who thrives at the intersection of strategy and execution - someone who can translate complexity into clarity, turn insight into action, and consistently deliver meaningful value for customers.
If you're energized by complex problems, motivated by purpose, and ready to shape what AI-powered care delivery looks like in senior living - you'll thrive here.
Position Summary:
The
Sr. Product Manager - Senior Living
position will own critical workflows at the heart of the resident experience, shaping how data flows, decisions are made, and care is delivered across PointClickCare's platform. Partnering closely with engineering and cross-functional teams, you'll drive end-to-end product outcomes from discovery through delivery by engaging directly with customers, translating complexity into clarity, and turning insight into action.
This role is ideal for a product leader who thrives at the intersection of strategy and execution and is excited to define what AI-powered care looks like in senior living.
Key Responsibilities:
Own product strategy, roadmap, and execution for your portion of the Senior Living products.
Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
Identify, communicate, and bring the right people together to manage risks timely and effectively.
Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
Understand the broader product portfolio and how solutions work together to create value for customers.
Participate in industry events, and lead customer and partner facing engagements as a product expert.
Understand competitive landscape.
Inspire, energize, and motivate cross-functional teams.
Required Skills & Qualifications:
Bachelor’s Degree in business, computer science, or computer engineering.
5+ years of Software Product Management experience.
Experience working in healthcare technology is a plus.
Experience working with Cloud - Azure hosted environments.
Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
Strong written and oral communication skills with internal and external stakeholders.
Solid understanding of Agile practices.
Experience managing SaaS products.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$132,400 - $165,500
+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, AMER
Workplace: Remote
Supabase is the Postgres development platform, built by developers for developers. We aim to empower developers by providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We're looking for a Head of Ecosystem to lead the teams that make Supabase the backend for the platforms and tools developers already use. That covers AI app builders and coding agents, integrations with the developer tools teams rely on, and the Supabase Marketplace. You'll build this org from the ground up and shape how Supabase extends beyond its own platform.
You'll also drive hiring, onboarding, and career development while maintaining high engineering standards.
WHAT YOU'LL OWN:
- Build and lead a new engineering org across platform partners, integrations, and Marketplace, hiring EMs and engineers as it grows
- Own the technical relationship with the platforms building on Supabase, from integration health to escalations
- Set and maintain clear roadmaps that balance partner needs with platform priorities
- Partner with Product, Partnerships, and Sales to define and execute our ecosystem strategy
- Ship a unified, self-serve surface for integrations and Marketplace
- Maintain high engineering standards: roadmap hygiene, issue tracking, on-call, incident response, and responsiveness to partners
WHAT YOU BRING:
- Proven experience leading multiple engineering teams, including managing other managers
- Experience building and running platform, API, or integration surfaces that third parties depend on in production
- Technical credibility with partner engineering teams, and the judgment to say no
- Experience building teams or an org from a small base, including hiring and developing engineering managers
- Strong organizational and execution skills: setting roadmaps, driving accountability, and keeping teams moving under uncertainty
- Experience managing remote, globally distributed teams
- Excellent cross-functional communication skills, especially with Product and commercial teams
- Collaborative, low-ego, and adaptable
Bonus points if you:
- Have experience with OAuth, platform APIs, or app marketplaces
- Have worked on a developer platform's partner or app ecosystem
- Have worked with AI app builders or coding agents
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial.
As one of our principal privacy engineers, you will be among Anthropic's most senior individual contributors on privacy. You will set technical strategy for how personal data is handled across products, research, and infrastructure, and execute the hardest parts of delivering it. You'll work at the intersection of privacy engineering, distributed systems, and AI safety, on problems without established answers. You will lead through influence, quality of thinking, and trust rather than formal authority.
Key responsibilities
Define and drive technical strategy and architecture for major areas of privacy, spanning product surfaces, research and training data, internal tooling, and multiple clouds
Identify and lead the highest-complexity, company-critical privacy initiatives, guiding engineers across many teams. Be comfortable building the most difficult pieces yourself
Architect the primitives that make privacy the default and the safe path the fastest one: data discovery, classification, lineage, purpose-based access control, audit, retention, deletion, and export
Turn regulatory, contractual, and consent obligations (e.g., GDPR, CCPA, HIPAA, the EU AI Act) into enforced, continuously verified technical controls in partnership with Legal, Policy, and Compliance team
Anticipate where AI capabilities, regulation, and customer expectations are heading, and position our systems ahead of them
Mentor and develop staff and senior staff engineers, raise the bar for privacy design across engineering, and help hire senior privacy talent
Represent Anthropic's privacy engineering to customers, regulators, standards bodies, and the research community
Minimum qualifications
A track record of operating as a Principal engineer or equivalent: setting technical direction that multiple teams adopted, and delivering company-critical, multi-year initiatives
Deep experience applying privacy engineering principles in production systems with a large user base, including privacy by design, data minimization, and purpose limitation
Experience architecting data governance infrastructure (classification, lineage, access control, retention, or deletion) across distributed systems and cloud infrastructure at scale
Proficiency in Python, Go, or similar languages; you are effective writing design docs, making architectural calls, and coding in critical paths
Understanding of privacy regulations such as GDPR and CCPA, and the ability to work as a peer with legal and policy experts to turn requirements into technical designs
Written and verbal communication that builds alignment across engineering, research, legal, and product teams, up to senior leadership
Preferred qualifications
Experience building privacy infrastructure or controls for machine learning or AI systems, including training data governance or AI agents
Hands-on experience with privacy-enhancing technologies (e.g., differential privacy, homomorphic encryption, secure enclaves, secure multi-party computation)
Experience establishing or re-architecting a privacy engineering practice under enterprise-customer or regulatory scrutiny
Experience briefing executives, auditors, regulators, or enterprise customers on privacy risk, and defending your recommendations under challenge
A history of growing engineers into Staff-level and more senior roles
Contributions to open-source privacy tooling, privacy research, or industry standards
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$485,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO)
Independent Contractor – S-CPT-0046 AI Search (SO) & Organic Growth Strategist (SEO / AEO / GEO)/Technical VA/Senior- Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
20four7VA is seeking an experienced AI Search & Organic Growth Strategist to lead the planning and execution of our organic search strategy across client websites.
This role is responsible for connecting SEO strategy with content strategy. Rather than focusing primarily on technical website development, this individual will own keyword research, content planning, on-page optimization, internal linking, and AI Search Optimization (AEO/GEO) while collaborating closely with our content, PPC, and development teams.
The ideal candidate understands how modern search is evolving beyond Google rankings into AI-powered search experiences including ChatGPT, Gemini, Perplexity, Copilot, and Google's AI Overviews.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Organic Search Strategy
Develop comprehensive SEO strategies for multiple client accounts
Perform advanced keyword research and keyword mapping
Build content roadmaps and page architecture based on search intent
Identify topical authority opportunities through pillar pages and content clusters
Perform competitor analysis and identify content opportunities
Continuously refine SEO strategies based on performance data
AI Search Optimization (AEO & GEO)
Optimize content for AI-powered search engines and answer engines
Improve visibility within Google AI Overviews, ChatGPT, Gemini, Perplexity, Copilot, and emerging AI search platforms
Structure content for semantic understanding using entities, FAQs, and conversational formatting
Monitor AI search visibility and citation opportunities
Collaborate with the content team to improve AI discoverability
On-Page SEO
Optimize service pages, landing pages, blogs, and resource content
Improve title tags, meta descriptions, heading structure, image optimization, and internal linking
Perform EEAT optimization across client websites
Identify content gaps and recommend new pages
Continuously improve existing content based on ranking opportunities
Content Strategy
Work directly with writers to build SEO-driven content calendars
Create detailed content briefs based on keyword research
Ensure content aligns with user intent and search demand
Develop internal linking strategies across websites
Guide writers on optimization opportunities before publication
Link Building & Authority Growth
Develop strategic link-building campaigns
Create Digital PR opportunities to acquire quality backlinks
Monitor brand mentions and coordinate outreach for backlink acquisition
Identify partnership and authority-building opportunities
Support off-page SEO initiatives that improve domain authority
Technical Collaboration
Partner with the development team on technical SEO initiatives
Participate in technical SEO audits and prioritize recommendations
Work alongside developers to improve Core Web Vitals, mobile-first performance, crawlability, and indexing
Coordinate Schema markup implementation and structured data improvements
Note:
This role collaborates with the technical SEO team rather than serving as the primary website developer.
Analytics & Reporting
Monitor keyword rankings, traffic, engagement, and conversions
Analyze organic growth trends and recommend improvements
Build dashboards and reports using SEO analytics tools
Present actionable recommendations based on performance data
Automation & AI
Leverage AI tools to improve SEO workflows and productivity
Develop prompts and processes that improve research and content planning
Identify automation opportunities across SEO operations
Ensure all AI-assisted work meets quality standards before publication
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
3+ years of hands-on SEO experience
1–2+ years of AI Search Optimization (AEO/GEO) experience preferred
Strong expertise in keyword research and search intent analysis
Extensive on-page SEO experience
Experience building content strategies and topical authority
Strong understanding of EEAT principles
Experience with internal linking strategies
Experience creating content briefs for writers
Working knowledge of technical SEO concepts including Core Web Vitals, Schema markup, crawlability, indexing, XML sitemaps, redirects, and mobile optimization
Experience collaborating with developers on technical implementations
Excellent written and verbal communication skills
IDEAL CANDIDATE PROFILE
Strategic thinker who understands how SEO drives business growth
Excellent communicator who enjoys collaborating with content creators
Strong analytical mindset with exceptional attention to detail
Comfortable managing multiple client campaigns simultaneously
Proactive problem solver who continuously improves processes
Passionate about emerging AI search technologies
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
SEO
Google Search Console
Google Analytics 4
Semrush
Ahrefs
Screaming Frog
Google Keyword Planner
AI
ChatGPT
Claude
Gemini
Perplexity
Analytics
Looker Studio
Google Tag Manager
Microsoft Clarity
Project Management
Microsoft Planner
ClickUp
Asana
Trello
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: TBD EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Northeast
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For New York City based hires: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: St. Albans, WV
Regional Manager – Transmission & Distribution
Full-Time | Travel Required
Build the Infrastructure That Powers America
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life. Every time someone charges a phone, powers up a computer, turns on the air conditioning, or flips a switch, Michels Power is working behind the scenes to make it happen.
Michels Power, Inc.
is one of the largest and most sought-after power delivery contractors in the United States. We execute the full spectrum of electrical infrastructure projects, including transmission lines, substations, distribution system modernization, renewable energy facilities, battery energy storage systems (BESS), and oil & gas infrastructure. When natural disasters strike, we also help restore power and rebuild critical electrical systems.
Our
Transmission & Distribution Division
plays a critical role in expanding, modernizing, and enhancing the reliability of the nation's electric grid. From high-voltage transmission line construction and substation integration to distribution system upgrades, grid hardening initiatives, renewable interconnections, and storm restoration efforts, our teams deliver the safe, high-quality solutions our clients depend on.
Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a
Regional Manager – Transmission & Distribution
, you will plan, monitor, and manage regional long-term strategic projects and programs from pursuit through completion. You will secure and allocate resources, manage budgets, schedules, risks, and change, and ensure successful project delivery while driving profitability across the region.
This position provides leadership for regional operations, project teams, and field personnel while supporting business development, customer relationships, and strategic growth initiatives. Success in this role requires exceptional leadership, communication, organization, and problem-solving skills, along with the ability to influence teams, customers, and stakeholders across a geographically dispersed region.
Key Responsibilities
Regional Leadership & Operations
Provide leadership and oversight for transmission and distribution EPC and construction projects, including transmission lines, substations, distribution system improvements, grid modernization initiatives, renewable energy interconnections, BESS facilities, and storm restoration programs.
Manage regional programs and project portfolios to achieve safety, quality, schedule, and financial objectives.
Work with field leadership to forecast and plan regional resource requirements based on current and projected workloads.
Regularly visit project sites to support field operations, safety initiatives, and project execution.
Directly manage projects and assume full project management responsibilities when necessary.
Partner with the General Manager and Vice President to support the strategic development and growth of the region.
Facilitate the resolution of complex operational, project, and program challenges.
Review and approve reports prepared for management, clients, and key stakeholders.
People Leadership
Directly manage regional personnel and carry out leadership responsibilities in accordance with company policies and applicable laws.
Participate in interviewing, hiring, onboarding, training, coaching, development, performance management, and employee engagement activities.
Mentor, develop, and retain Project Managers, Superintendents, and emerging operational leaders.
Foster a culture of accountability, collaboration, innovation, and continuous improvement.
Promote the Michels Family of Companies culture and core values throughout the region.
Business Development & Client Relations
Build and maintain strong customer relationships in partnership with Business Development leadership.
Represent Michels Power at industry conferences, customer meetings, and networking events.
Support regional growth initiatives and identify opportunities to expand services and market presence across transmission, substation, and distribution markets.
Manage the regional RFP process and review associated bid packages.
Serve as a trusted advisor and executive-level point of contact for key customers and stakeholders.
Financial & Risk Management
Manage regional budgets, forecasts, profitability, cash flow, and resource allocation.
Identify, assess, and mitigate project and program risks.
Oversee change management strategies and contractual compliance.
Monitor project performance and implement corrective actions to ensure successful outcomes.
Safety & Culture
Maintain and promote a strong safety culture for employees, vendors, customers, and subcontractors.
Ensure compliance with all company safety, environmental, and operational policies and procedures.
Identify workplace hazards and support proactive risk mitigation efforts.
Champion and model Michels Power's commitment to safety, quality, and operational excellence across all regional operations.
Why Michels Power, Inc.?
Engineering News-Record ranks us as the
No. 1 Electrical Transmission/Distribution Contractor
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of
$5,000 per employee
on training each year
We perform challenging, meaningful work that improves the world
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies, one of North America's largest, most diversified energy and infrastructure contractors
Benefits
We offer a comprehensive benefits program, including:
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why you?
You like to surround yourself with dedicated, value-driven people
You relish new challenges and evolving technology
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
10+ years of progressive experience in transmission, distribution, substation construction, EPC delivery, or power infrastructure operations
Proven success managing large-scale transmission and distribution projects, programs, and regional portfolios
Strong understanding of transmission line construction, distribution system construction, substation integration, project sequencing, and risk management
Demonstrated financial acumen with experience managing project profitability, forecasting, budgets, and resource planning
Exceptional leadership, communication, organizational, and problem-solving skills
Experience with Microsoft Office Suite; familiarity with project controls, job cost tracking, estimating software, and utility construction management systems is a plus
Ability to develop teams, build customer relationships, and support regional growth initiatives
Experience managing projects for investor-owned utilities, electric cooperatives, municipalities, renewable developers, or industrial power customers is preferred
PMP, PE, or other advanced industry certifications preferred
Willingness to travel as required within the region
A valid driver's license and an acceptable driving record
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
The Compliance function at OKX is responsible for the overall compliance culture at the company. We're a team of risk-minded problem solvers who advise the business on the company's regulatory obligations and enterprise risk.
The successful candidate will have prior AML transaction monitoring and investigations experience in the financial services, FinTech or cryptocurrency industries. You will help detect unusual activity, suspicious/illegal behaviors and patterns, as well as assist in projects focused on preventing and detecting financial crimes.
As part of the AML Investigations team, you will be responsible for conducting a variety of tasks such as investigations, conducting enhanced due diligence, preparing narrative information for SAR filings, and participating in ad-hoc projects as needed. You will utilize internal and external investigative resources and apply logical research techniques.
What You’ll Be Doing
Conduct thorough investigations on users' account activities as a result of transaction monitoring alerts.
Where appropriate, collaborate cross-functionally in the investigation of transaction monitoring cases.
Make determinations and recommend escalation decisions on cases investigated.
Prepare SAR materials and draft SAR narratives.
Conduct research using internal and external sources to help determine potentially suspicious activity and disposition of adverse news
Create, update and maintain files and records related to all supporting information used during investigation.
Assist with ad hoc projects incl. QA alert dispositions, validation of the transaction monitoring system or any updates, training, etc.
What We Look For In You
3+ years experience in conducting AML-related account activity analysis, due diligence, and investigations in a financial services institution.
Strong writing, analytical and communications skills. Must be able to execute tasks within tight deadlines.
Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units
Should be a self-starter, organized, detail oriented, and results driven
Excellent command of spoken and written English is required.
Nice-To-Haves
Prior experience working in a multi-national or matrix environment.
Knowledge with AML/CFT/Sanctions, money transmission regulations, and industry best practices.
Familiarity with commonly used transaction monitoring & reporting tool(s), such as Chainalysis.
Relevant industry certifications, e.g. CAMS.
Cryptocurrency experience is a plus.
Perks and Benefits
Competitive total compensation package.
Learning and development programs, and education subsidies for employees' growth and development.
Team building programs and company events.
Wellness and meal allowances.
Comprehensive healthcare schemes for employees and dependants.
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Toronto, Ontario
About the Department
The Cloudflare sales team is comprised of Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together to acquire customers and help them adopt Cloudflare technologies to create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real security and performance challenges while creating the revenue streams that help the company provide free services to millions in our community.
What you'll do
We are looking for an experienced
Sales Director
to lead and grow the Enterprise and Public Sector business in Ontario with responsibility for driving Cloudflare's revenue and brand awareness in the region. Based in the Greater Toronto Area and reporting directly to the Canadian VP, the Sales Director will require both strategic and hands-on leadership skills to lead the go-to-market strategy, including hiring, leading and growing the sales team, building pipeline, and driving sales to grow the business in the region. In this role you will work actively with prospects, customers, partners and field sales professionals to sell and close deals to build the region.
Additional responsibilities will include:
Design, build and execute strategies for the Region in collaboration with regional and global functional leaders
Lead and grow the Central Canada Enterprise and Public Sector (Named) sales team working with global functional leaders and recruiting resources.
Serve as the local point person for all Named functions in Canada including customer relationships, pipeline development, account management, sales and partnerships.
Drive business cadence for forecast calls, business reviews, deal reviews, customer account reviews, weekly team meetings and periodic company-wide meetings.
Lead programs and campaigns - working across sales, marketing, customer success, solutions engineering, business development and support - to drive awareness, pipeline and sales results.
Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional sales and go-to-market strategies.
Represent Cloudflare as the single point of contact for all Regional operational concerns, ensuring proper and timely escalation and resolution.
Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members.
Outstanding leadership that inspires interpersonal effectiveness, develops talent and effects change. Willing and able to be a “doer” and “influencer”.
Represent Cloudflare at external conferences and events.
Examples of desirable skills, knowledge and experience
Bachelor's degree required.
10+ years of direct B2B sales experience, selling to large Enterprise accounts
5+ years of direct sales management experience leading an Enterprise field sales team.
Experience managing and coaching long, complex, high value Enterprise sales cycles
Experience selling into top tier accounts in key verticals including Financial Services, Retail, Industrial. Energy and Media.
Understanding of IaaS, Networking and Information Security services.
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science or MIS a plus).
Strong leadership, presentation, interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit.
Comfortable working in a fast paced dynamic environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product.
Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU’LL DO
- Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines
- Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit
- Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning
- Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload
- Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects
- Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop
- Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time
- Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference
- Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners
QUALIFICATIONS
- 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors
- Direct experience with GPU or accelerator fleets across training and inference workloads
- Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management
- Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance
- Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself
- The judgment to surface hard trade-offs and communicate them clearly from engineers to executives
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
Location: San Francisco
Perplexity is looking for a technical program manager to own how we plan, bring online and run the GPU compute behind every product.
Perplexity serves Ask, Computer and API traffic on GPU capacity across multiple cloud and neocloud providers, and demand shifts with every new customer, product launch and model release. Working across engineering, research, Finance and providers, you’ll forecast how much compute we need and when, bring new capacity into production, and own how the fleet performs today, driving fixes when reliability, utilization or cost fall short. The ideal candidate knows GPU fleets, handles technical and commercial details, and is energized by building a function with little precedent.
OUR MISSION
Perplexity’s mission is to power curiosity. Curious people are the people who drive change in the world. Driving change is a continuous cycle of learning, building, and integrating.
Learn: curious people constantly learn new things by asking more. They question the status quo in their own expertise and they constantly learn outside of it. Research is essential to them and never ending.
Build: curious people make and create things, to show the world their new answers to problems no one else ever questioned. They take action on what they’ve learned. Makers need tools to create their products, their companies, their reality.
Integrate: they must interact with the world as it is to drive change and adoption. True leaders do not simply build something and hope. They must have armies of agents and workers who can constantly work in millions of small ways.
WHAT YOU’LL DO
- Partner with Finance on the compute demand forecast, 3–12 months out, driven by customer growth, model releases, and post-training and evaluation plans rather than trend lines
- Turn the forecast into decisions with Finance and engineering leadership on commitments and budget, checking that new capacity fits the plan before we commit
- Bring new capacity online and lead transitions, from contract to production, including provider onboarding, acceptance criteria, migration and decommissioning
- Build a single, trusted view of the fleet: capacity, cost, allocation, and uptime, reliability and utilization by provider and workload
- Drive daily utilization, reliability and cost-efficiency as core metrics, reclaiming idle capacity and surfacing trade-offs rather than letting them become side effects
- Own inference and compute requests end to end: triage and resolve GPU, deployment and quota requests from teams across Perplexity, and build self-serve paths so routine requests no longer need a person in the loop
- Manage compute provider relationships, with scorecards and regular reviews of reliability, support and delivery, and use that data to shape how we work with providers over time
- Partner with engineering, research, and finance teams on capacity decisions that match the different needs of training, batch inference and real-time production inference
- Build the operating system for compute: the processes and tooling to request, plan, allocate and track compute, with clear owners
QUALIFICATIONS
- 6+ years of technical program management, capacity planning or infrastructure operations in cloud environments, leading programs across teams and vendors
- Direct experience with GPU or accelerator fleets across training and inference workloads
- Experience working directly with cloud or neocloud providers on reserved capacity, capacity commitments, onboarding or vendor performance management
- Experience with infrastructure cost modeling, unit economics or cost attribution in partnership with Finance
- Technical depth in cluster management, scheduling and orchestration, and the data skills to build forecasts and dashboards yourself
- The judgment to surface hard trade-offs and communicate them clearly from engineers to executives
- Thrives in a small, agile team; has initiative and desire for ownership without much precedent to lean on
Location: Intellias
Meet your recruiter
Kateryna Zemetska
kateryna.zemetska@intellias.com
https://www.linkedin.com...
Vacancy details
Data Engineering
Data Engineer
Senior
Bulgaria, Croatia, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
We are hiring a Senior Data Engineer to join an Intellias delivery team on a large-scale enterprise data platform migration programme for a financial services client. This is a hands-on senior role. You will write production code every week, own architectural decisions on your workstream, and mentor a paired mid-level engineer.
What project we have for you
Our client is an independent, active global asset manager with over R3 trillion in assets under management. They are executing a firm-wide data strategy to govern, manage and engineer data as a product across more than 70 business-owned sub-domains.
As part of this, they are migrating to Databricks as the foundational layer of their Enterprise Data Platform, adopting a lakehouse architecture built on open formats, declarative pipelines and Unity Catalog.
What you will do
Perform the end-to-end delivery of one or more priority data domains on Azure Databricks.
Design and build medallion (Bronze / Silver / Gold) pipelines using Lakeflow Declarative Pipelines, Auto Loader, Structured Streaming and Delta Lake with Liquid Clustering.
Register curated data products in Unity Catalog with the correct tags, masks, row filters, lineage and access policies.
Implement data quality gates at the Silver-to-Gold boundary, and refine rules with domain stewards.
Package and deploy work using Databricks Asset Bundles through Azure DevOps CI/CD
Write automated tests and documentation
Work at AI-as-Collaborator level today with a path to AI-as-Orchestrator, using Claude Code, Databricks Assistant, GitHub Copilot and MCP-connected agent tooling to accelerate the recurring parts of pipeline build, test and deploy.
What you need for this
6+ years of data engineering experience, with at least the last three years on Databricks in production.
Deep hands-on experience with medallion / Lakehouse architecture, Delta Lake, Unity Catalog, Lakeflow Declarative Pipelines and Databricks Asset Bundles.
Strong python, PySpark and SQL, comfortable diagnosing performance issues on large workloads through Spark UI and Photon.
Real production experience with streaming ingestion (Kafka Structured Streaming, Auto Loader) and CDC patterns.
Experience implementing data quality at scale (Great Expectations or equivalent), plus lineage, cataloguing and access control.
CI/CD on data platforms through Azure DevOps or GitHub Actions, with infrastructure as code (Terraform or equivalent).
Fluent working English.
Nice to have
Active Databricks certifications
Prior exposure to investment management platforms, asset management operations data, market data feeds from major providers
CDMP DAMA certification or equivalent data governance credential.
Experience applying agentic engineering tooling to production data engineering (not just personal productivity), including MCP-connected Databricks or cloud servers.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Databricks
Location: Intellias
Meet your recruiter
Sara Gomes
sara.gomes@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Middle
Bulgaria, Poland, Portugal
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.
What you will do
Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects.
Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives.
Respond to incidents and service requests through agreed support channels and within defined SLA targets.
Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis.
Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues.
Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools.
Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches.
Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour.
Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams.
Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds.
Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers.
Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties.
Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination.
Act as Incident Manager during Major Incidents when required.
Provide clear and timely incident updates to customers, service managers, and technical stakeholders.
Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management.
Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans.
Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence.
Monitor incident trends, gather and report support metrics, and track resolution progress.
Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement.
Execute database and system changes in production environments in line with change management processes.
Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations.
Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency.
Ensure stability, reliability, and business continuity of supported systems.
Follow security, data-protection, access-control, and change-management requirements of each project.
Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context.
Participate in shift-based 24/7/365 support model.
Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions.
What you need for this
The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team.
The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes.
3+ years in technical support, application support, production support, IT operations, or a similar role.
Excellent communication skills in English (B2 or higher – written and spoken).
Strong experience with log analysis, technical troubleshooting, and incident investigation.
Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar).
Basic knowledge of server hardware, software, and operating systems.
Solid understanding of
networking
fundamentals, including:
TCP/IP;
DNS;
HTTP/HTTPS;
VPN;
routing;
firewalls;
mobile and internet connectivity concepts.
Ability to write and execute basic
SQL
queries for troubleshooting and data validation.
Theoretical knowledge of
Microsoft Azure administration
: Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics).
Familiarity with AWS, Google Cloud Platform.
Understanding of
cloud architecture and troubleshooting methodologies.
Proficiency in:
Azure CLI and Shell scripting (Bash / PowerShell).
Ability to automate operational tasks and troubleshooting steps.
Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.).
Proven ability to investigate complex technical issues across multiple systems and dependencies.
Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes.
Understanding of ITIL-based support practices and SLA-driven service delivery.
Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers.
Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure.
Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment.
Strong analytical, problem-solving, and time management skills.
Clear and professional written and verbal communication skills; strong customer service orientation.
Ability to work independently while collaborating effectively with distributed technical teams.
Ability to remain calm and structured during critical incidents and customer escalations.
An enthusiastic attitude towards learning new technologies, domains, and client-specific processes.
Willingness to work in shift-based support model (24/7/365 Support Model).
Strong attention to documentation quality, data security, and operational compliance.
Good to Have:
Experience in a 24/7 or shift-based production support environment.
Experience supporting multiple clients or projects in a shared / managed services team.
Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)).
ITIL Foundation or another relevant service-management certification.
Practical experience with ITIL processes, ability to explain lifecycle of each issue type.
Practical experience with root cause analysis and post-incident reviews.
Knowledge of dynamic alerting and anomaly detection in monitoring tools.
Experience in the telecommunications industry.
Experience in the automotive, connected-vehicle, telematics, or mobility domain.
Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting.
Experience working with external telecom providers, software suppliers, or cloud vendors.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Azure
Connectivity
EnglishB2
Monitoring
PowerShell
SQL
SupportSpecialist
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York City
About Peec AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office..
About the role
Events are one of our fastest-growing channels. This quarter alone we're running ten owned events across Berlin, London, Frankfurt and New York, alongside a full conference calendar - dinners, booths, rooftops and fireside chats, all built to put Peec in front of the people shaping how brands show up in AI search.
We're looking for someone to own the execution behind all of it. Our Events Lead shapes the concept and picks the venue; you make it real - the vendors, the guest list, the room, the follow-through.
What You'll Do
- Once the venue is picked, negotiate with vendors, lock the contracts, and shape what people actually walk into
- Fill the room with the right people: build the registration pages, run invites, RSVPs and waitlists, pull target lists from HubSpot, and make sure the names we want are on the door
- Decide where Peec shows up next: talk packages and pricing with conference organisers, size up the audience behind each one, and build the case for the sponsorships we bet on
- Handle the admin behind every event: budgets and invoices, exhibitor paperwork, passes, team travel
- Run events on the ground: shipping, setup, booth staffing, lead capture, content collection, teardown
- Close out every event: debrief completed, leads handed to sales within three working days, spend reconciled, attendance and pipeline logged, so we can tell which formats deserve bigger scale
What We're Looking For
- Exceptional organisation and follow-up
- Comfort picking up the phone: you'll be negotiating with venues, caterers and suppliers
- Calm under moving parts - you'll run several events at different stages at once, and plans change late
- High ownership - you treat an event as yours, not as a task list someone handed you
- Proficiency in English
Bonus Points
- Previous experience in event operations, hospitality, agency production or student society organising
- Familiarity with Notion, HubSpot, Luma or similar tooling
- An eye for detail in how a room looks and feels, not just whether it functions
What we offer
- Real ownership and shipped work from week one
- A collaborative, high-energy in-office environment in the heart of New York
- A front-row seat to building a brand in a brand-new market category
- Paid Dinner & Uber home when working late
УдалённоseniorRemote, USA
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