Вакансии

Location: United States The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Location: Ukraine The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Требования: — опыт продуктовой разработки; — опыт сбора и анализа требований, проектирования будущих и документирования разработанных решений; — опыт проведения технических интервью и онбординга системных аналитиков. Требуемые знания и навыки: — знание и навык использования нотаций моделирования (умение моделировать процессы в нотации BPMN и строить UML-диаграммы activity, sequence); — знание основных типов интеграций и взаимодействий (синхронное/асинхронное); — знание принципов REST, навык проектирования REST-сервисов, умение анализировать работу REST-сервисов с использованием Postman либо аналогов, а также консоли браузера; — знание XSD и навык чтения XSD-схем; — знание SOAP (что такое, какова структура запроса/ответа) и умение анализировать работу SOAP-сервиса с использованием SOAP UI либо аналогов; — знание основных нотаций описания ER-моделей и навык проектирования модели данных с использованием ER; — знание первых трёх нормальных форм; — знание отличий реляционных и нереляционных баз данных; — знание и навык использования операторов JOIN и UNION в SQL; — знание разницы между идентификацией, аутентификацией и авторизацией, а также между шифрованием и хэшированием. Плюсом будет: — навык построения UML-диаграмм (activity, sequence) с использованием PlantUML; — знание и навык использования операторов определения данных (создание, изменение и удаление таблиц) в SQL. Условия: — достойный уровень заработной платы (по итогам технического интервью); — работа в аккредитованной IT компании; — сотрудничество по ТК РФ, ИП, ГПХ; — ДМС, расширенные возможности стандартного социального пакета; — корпоративный абонемент на фитнес и курсы английского языка; — командная работа по гибким методологиям; — реферальная система «Приведи друга – получи бонус».

Задачи: — Отвечать за рост ключевых метрик пользовательского пути до создания проекта в конструкторе. — Находить точки роста в продукте: анализировать данные, поведение пользователей, обратную связь, конкурентов и текущие сценарии. — Формулировать гипотезы по улучшению пользовательского опыта и конверсии, приоритизировать их и вести backlog своей зоны ответственности. — Проверять гипотезы через исследования, UX-прототипы, A/B-тесты, MVP и другие подходящие форматы. — Совместно с дизайном прорабатывать новые сценарии и улучшения существующих интерфейсов. — Готовить задачи для разработки: описывать проблему, ожидаемый результат, логику решения и критерии успеха. — Вести инициативы от идеи до запуска и анализа результатов. — Синхронизироваться с маркетингом, поддержкой, операционным отделом и другими командами, чтобы учитывать их экспертизу и находить продуктовые возможности. — Участвовать в запуске новых цифровых и физических продуктов компании. — Регулярно анализировать результаты своей зоны ответственности и предлагать следующие шаги. Требования: — Опыт работы Product Manager от 2 лет. — Опыт развития цифрового продукта с измеримыми продуктовыми метриками. — Понимание, как устроены пользовательские воронки, конверсия и работа с точками роста. — Умение принимать решения на основе данных, исследований и обратной связи от пользователей. — Опыт формулирования и проверки продуктовых гипотез. — Умение самостоятельно вести инициативы от постановки проблемы до запуска и анализа результата. — Понимание UX и умение вместе с дизайнером прорабатывать пользовательские сценарии. — Навык понятной письменной и устной коммуникации: формулировать проблему, решение, аргументацию и ожидаемый результат. — Опыт работы с кросс-функциональной командой: разработкой, дизайном, маркетингом, аналитикой или другими смежными командами. Будет плюсом: — Опыт работы с Growth / Acquisition / Activation-направлениями. — Опыт в e-commerce, marketplace или мобильных продуктах. — Опыт работы с SEO, контентными продуктами или лендингами. — Опыт проведения A/B-тестов и оценки их результатов. — Опыт работы с физическим продуктом или продуктом, где цифровой путь связан с дальнейшим производством. Условия: — Работа в компании с сильным брендом, человечными ценностями и понятной миссией. — Возможность влиять на развитие продукта, которым люди пользуются для сохранения важных личных историй и воспоминаний. — Работа с физическим продуктом, где цифровой пользовательский путь напрямую связан с печатью, производством и доставкой. — График 5/2 (офис, гибрид, удаленно). — Комфортный офис в центре Москвы — на Кузнецком Мосту. — Зарплата обсуждается по результатам собеседования. — Возможность бесплатно печатать фотокниги несколько раз в месяц.

Location: Costa Mesa, United States WHAT YOU’LL DO • Utilize first principle methods and design tools to develop new aircraft products • Own development of primary and secondary aircraft structural parts and assemblies (metallic and composite) from preliminary design through prototype manufacturing • Perform complex modeling and finite element analysis at the detailed component level, major assembly level, and aircraft level (analysis simulations to include strength, buckling, damage tolerance, and delamination) • Apply design for manufacturing concepts to create solutions that are cost effective and easy to manufacture at rate • Conduct trade studies and perform design and analysis research of complex engineering concepts to determine an optimal solution for weight, performance, manufacturability, cost, and/or schedule • Collaborate in a multidisciplinary environment to solve complex, open-ended problems with an emphasis on schedule and cost objectives • Coordinate work with mechanical systems, systems integration, aerodynamics, manufacturing, project engineering, and other team members • Onsite engineering support at manufacturing and integration sites REQUIRED QUALIFICATIONS • Bachelor's in Aerospace Engineering, Mechanical Engineering, or equivalent experience • 5+ years of experience in aerospace structures design, analysis, or related roles • Proficiency in CAD software and experience with engineering data analysis • Proven expertise in structural modeling and simulation tools (e.g., ANSYS, NASTRAN, or equivalent) • Strong understanding of material properties, stress analysis, fatigue assessment, load paths, design practices, and hand calculations • Strong technical knowledge in core engineering principles, fundamental mechanics of composite materials, design, analysis, testing, and fabrication • Excellent problem-solving and communication skills • Self-driven with a strong sense of autonomy and adaptability in a dynamic environment • Eligible to obtain and maintain an active U.S. Secret security clearance QUALIFICATIONS • Experience with clean sheet aircraft configuration • Siemens NX proficiency • FEMAP proficiency • Experience with fast paced prototype design and manufacture of uncrewed aircraft • Experience with high temperature materials selection • Broad experience across a range of aircraft programs • Hands-on experience with manufacturing • Practical aircraft knowledge (pilots license, A&P, etc.)

Location: Philippines Workplace: Remote ABOUT THE ROLE The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs. The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls. RESPONSIBILITIES LEASE AND FIXED ASSET ACCOUNTING - Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis. - Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups. - Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution. - Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries. CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION - Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates. - Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract. - Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions. - Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs. CONTROLS, AUDIT, AND ISSUE RESOLUTION - Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows. - Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention. - Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation. - Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly. CROSS-FUNCTIONAL COORDINATION - Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues. - Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting. - Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps. PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT - Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements. - Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use. - Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs. - Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements. - Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve. REQUIRED SKILLS AND EXPERIENCE - Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables. - Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation. - Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review. - Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation. - Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system. - Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders. - Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits. - Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams. PREFERRED - Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support. - Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations. - Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus. - Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity. NICE-TO-HAVE - Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment. - Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues. - Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment. - Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global - ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform - and we're just getting started. As a Senior Localization Operations Specialist on Smartling's Managed Services team, you'll own complex, larger-scale customer accounts and serve as an operational advisor to both clients and junior team members. This role blends hands-on execution with strategic thinking - you'll optimize workflows, lead escalation resolution, and help clients mature their localization programs, all while mentoring the next generation of Loc Ops Specialists. We are looking for a hire based on the US East Coast at this time. You Will Own complex or high-volume customer accounts end-to-end - from process design through delivery and retrospective. Design and optimize localization processes to improve efficiency, scalability, and quality across diverse client accounts and operational environments. Lead escalation resolution with minimal oversight, driving issues to closure while maintaining clear, proactive communication with clients throughout the resolution process. Partner with customers and cross-functional teams to improve localization processes and support the scaling of their programs effectively. Proactively identify operational risks - including volume spikes and tooling gaps - and mitigate them before they impact delivery or quality. Mentor junior Localization Coordinators and Operations Specialists on process design, platform usage, and execution best practices. You Have 3-5 years of experience in localization project management or operations, including ownership of complex accounts. Deep hands-on experience with Smartling or comparable enterprise translation management systems (TMS). Demonstrated ability to design, optimize, and govern localization processes at scale across complex, multi-account environments. Strong track record of managing escalations and navigating challenging customer conversations, providing advisory support, education, and guidance to drive successful resolution. Experience mentoring or coaching junior Localization Coordinators and Operations Specialists, with the ability to clearly explain complex concepts and provide effective training in a localization or operations context. Excellent written and verbal communication skills, with experience engaging senior client stakeholders. Solid understanding of localization industry trends, AI-enabled tooling, translation memory (TM) strategy, and localization frameworks. Preferred but not required Working knowledge of file engineering fundamentals, scripting languages, and localization engineering concepts, including file formats, encoding standards, and placeholder/tag management. Experience supporting global, enterprise-tier clients with complex, multi-stream localization programs. Fluency or working proficiency in a second language You Are Strategic. You think beyond immediate deliverables, considering how today’s decisions impact the client’s localization program at scale. Resilient. Escalations and ambiguity don’t destabilize your approach; you stay grounded and focus on driving resolution. Influential. You build trust across internal and external stakeholders through expertise, consistency, and dependable follow-through. Analytical. You leverage available data, tools, and AI insights to identify trends and inform clear, actionable recommendations. Mentorship-Minded. You actively invest time in developing less experienced team members, helping them build skills and grow their capabilities. You Will Enjoy Freedom 🏡- we are remote-first Growth - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use E-Verify platform for work authorization verification. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next GTM Innovation Account Executive About the job As a GTM Innovation Account Executive, within our Specialist Sales organization, you will be responsible for prospecting, solution selling and closing opportunities for new Twilio products. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies. You will drive pre-revenue growth by validating sales motions, ICPs, and use cases. This role is for highly flexible AEs, with deep integration with Global Sales, Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams. Responsibilities In this role, you’ll: Be responsible for acquiring customers for new product offerings across the full Twilio portfolio Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings . Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth. Work with customers across verticals and regions  to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals. Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform. Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities. Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product teams. Establish yourself as a subject matter expert across multiple product categories  with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives. Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio. Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers. Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships. Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth.  Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions. Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value. Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement. Entrepreneurial mindset with appetite to define process and build programs Excellent verbal and written communication skills (English) Desired: Demonstrated track record of managing business forecasts and financial models Record of delivering market driven results, especially to scale and enterprise customers Bachelor’s Degree or equivalent years of experience Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192- $165,240. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,000- $174,420. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 7, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: England; Portugal; Spain; Italy; Ireland; Germany Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We're looking for a Staff Sales Engineer who's energized by solving hard, emerging problems at the intersection of AI, security, and software delivery. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through: - Technical Selling and Deal Shaping - AI Governance and Security Thought leadership - Technical Champion Ownership and Thought Leadership - Customer and Internal Advocacy - Competitive and Strategic Selling This role suits people who like translating deep technical complexity into business clarity, who are comfortable being one of the first to help define a category, and who bring varied backgrounds and ways of thinking to how we solve customer problems. As a Staff Sales Engineer, you will be reporting to the Solutions Engineering leadership team and operate at the intersection of technical depth, business acumen, and competitive selling discipline. _______________________________________________________________________ RESPONSIBILITIES Technical Selling and Deal Shaping - Lead deep technical discovery across Platform Engineering, DevOps, Security, and AI/ML teams to understand: - AI governance requirements for agentic development (shadow AI, ungoverned MCP tools, agents holding real developer credentials) - Software supply chain risk posture - Regulatory and compliance drivers (e.g., EU AI Act, NIST AI Risk Management Framework) - Secure development lifecycle requirements - Shape technical requirements early in the sales cycle to align customer outcomes with Docker's differentiated value in AI governance, container security, and software supply chain integrity. - Design, position, and execute structured PoCs/PoVs focused on: - Sandbox, network, and MCP tool policy enforcement - Image and artifact integrity (Docker Hardened Images, SLSA Build Level 3 provenance, verifiable SBOMs) - Software supply chain visibility - Agent and MCP tool governance controls - Secure build pipelines - Define clear success criteria, evaluation frameworks, and executive-ready value summaries. - Influence decision-making through demos, workshops, architecture reviews, and technical executive briefings. - Translate complex AI security and governance capabilities into clear business value narratives for CISOs, Heads of Platform Engineering, and AI leaders. AI Governance and Security Thought Leadership - Establish credibility as a trusted advisor on: - Responsible AI development practices - Secure AI model lifecycle management - Software supply chain integrity (SLSA provenance, SBOMs, verified base images) - Container and artifact security - DevSecOps best practices - Guide customers in implementing governance controls across AI-enabled SDLC workflows. Provide architectural guidance for: - Agentic AI development environments and runtime isolation (sandboxing) - Policy-as-code enforcement across agents, tools, and machines - MCP tool governance and allow-listing - Identity and access governance for AI workloads (IdP-based role and policy assignment) - Audit, logging, and SIEM visibility for agent activity - Act as a subject matter expert on secure software supply chain and AI security trends in customer-facing engagements. Technical Champion Ownership and Thought Leadership - Build, own, and expand relationships with technical champions across Security, DevOps, Platform, and AI teams. - Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. - Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. - Maintain engagement beyond the initial sale, ensuring outcomes are realized and leveraging insights to support future sales motions. Customer and Internal Advocacy - Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. - Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. - Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive and Strategic Selling - Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the sales cycle. - Partner with Sales to develop technical win strategies for strategic and competitive accounts. _______________________________________________________________________ QUALIFICATIONS We know strong candidates come from a range of paths, and that confidence gaps keep some excellent candidates from applying to roles like this. If you meet most of what's below and are excited about the rest, please apply. - Experience as a Sales Engineer, Solutions Engineer, or Solutions Architect in complex enterprise sales. - Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. - Ability to engage credibly with senior technical and business stakeholders, including security and platform leadership. - Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. - Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. - Development, agentic AI development, software development lifecycle, and/or software supply chain experience strongly preferred. - Familiarity with AI governance, secure software supply chain (SLSA, SBOMs), MCP or agentic tooling, and DevSecOps practices strongly preferred. - Must be fluent in English. - Excellent communication, influence, and stakeholder management skills. - Willingness to travel to customer sites up to 25%. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program working with an onboarding peer. - You will learn how to navigate award-winning sales tools such as Salesforce, Opine, Sigma, and Docker. - You will actively engage with senior stakeholders and manage relationships with clients. - You will work closely with your peers and partner with SEs to develop strategies to advocate for our customers. - At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. FIRST 60 DAYS - You will be laser-focused on supporting the sales teams during your second month. - You will have connected with all of your team members. - You will gain in-depth knowledge of Docker's products and how they impact our customers. - You will have an advanced understanding of tools, activities, and best practices to be successful in your role. FIRST 90 DAYS - In month three, you will be confident in your craft and ready to immerse yourself fully in our customers' business needs. - You will continue efforts to improve messaging, processes, and activities. - You will educate our clients about our product roadmap and undertake product training for users. - You will be ready to operate independently at full speed. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Europe: €141,400– €202,000 OTE ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Help build the operational foundation that powers Sierra's ecosystem—and the global community building the future of AI agents. Sierra's ecosystem is growing rapidly. Customers, partners, and developers around the world are building on Sierra to create the next generation of AI-powered experiences. As that community grows, we're looking for an Ecosystem Operations Manager to help scale the programs, systems, and operations that enable it to thrive. This is a high-impact, cross-functional role within Sierra's Partnerships & Ecosystems team. You'll help operate and improve Sierra University, partner enablement, developer relations, and builder community programs while strengthening the operational foundation that enables the ecosystem to scale. Working closely with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships, you'll improve processes, coordinate programs, and build the operational rigor that allows our ecosystem to grow efficiently. We're looking for someone who enjoys bringing order to complexity—someone who can build scalable processes, execute high-impact programs, and continuously improve how we serve customers, partners, and builders. WHAT YOU'LL DO - Scale Sierra University by managing curriculum operations, certification programs, learner journeys, platform administration, and governance. - Coordinate programs that grow Sierra's global builder community, creating opportunities for customers and partners to learn, connect, and succeed. - Drive partner enablement operations in partnership with the Partnerships team, ensuring partners have the training, resources, and operational support they need to activate quickly. - Create and maintain developer-facing resources—including documentation, tutorials, videos, and technical enablement materials—that help builders get the most from Sierra's platform. - Plan and execute ecosystem events, including certification launches, builder summits, partner workshops, developer days, and community activations. - Build and improve the operational systems, reporting, and processes that enable the Partnerships & Ecosystems team to scale efficiently. - Partner across Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to coordinate ecosystem initiatives and keep programs moving. - Measure ecosystem health through certification adoption, partner activation, community engagement, content effectiveness, and customer feedback, and use those insights to continuously improve how Sierra serves builders and partners. WHAT YOU'LL BRING - 6–8+ years of experience in ecosystem operations, developer relations, community programs, partner enablement, program management, or a related function at an enterprise SaaS or developer platform company. - Experience operating and scaling customer, partner, or developer programs. - Experience creating developer-facing content, including documentation, tutorials, videos, or technical enablement materials. - Fluent in modern AI tools and workflows, with hands-on experience leveraging AI to improve productivity and a strong understanding of how AI agents, LLMs, and developer tools are transforming the way software is built, shipped, and adopted. - Excellent written and verbal communication skills, with experience producing both customer-facing content and executive-ready communications. - Highly organized, execution-oriented, and energized by building scalable programs in fast-moving environments. - Willingness to travel as needed to support Sierra University, partner enablement, ecosystem events, builder programs, and community engagement. EVEN BETTER... - Experience at companies with scaled developer ecosystems, learning platforms, or partner communities. - Experience supporting both customer and partner audiences. - Familiarity with learning management systems, community platforms, event operations, and modern content creation tools. - Experience working with AI platforms, developer tools, or enterprise software ecosystems. - Prior software development, solutions engineering, or technical implementation experience. - Experience scaling global ecosystem programs in fast-growing environments with limited existing processes or playbooks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote, Washington, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the team dbt Labs' West + Central enterprise sales org drives new logo and expansion revenue across the region's largest data and analytics organizations. This RD role leads the PacNW and Bay Area territory, a mix of established enterprise accounts and high growth prospects, and reports directly into the Regional Vice President of Sales. What you'll do Manage and coach a team of enterprise account executives selling into PacNW and Bay Area accounts, with a focus on pipeline generation, forecast rigor, and deal progression Own territory planning and account segmentation across new logo and expansion motions Partner cross-functionally with solutions architecture, customer success, and professional services to drive full-funnel execution Represent the territory in weekly forecast and pipeline reviews with the AVP Recruit, hire, and ramp new account executives as the team scales Build and reinforce a consistent sales methodology, including discovery, MEDDIC-style qualification, and competitive positioning Get directly involved in strategic deals, escalations, and executive relationships where needed What we're looking for 3+ years of experience managing enterprise or strategic account executives, ideally in data, analytics, or infrastructure software A track record of building and scaling teams that consistently hit or exceed quota Strong forecasting discipline and comfort operating in a fast-moving, matrixed post-merger environment Experience selling into complex, technical buying committees (data platform leaders, analytics engineering teams, CDOs) Familiarity with the dbt platform and modern data stack is a strong plus A coaching-first management style, with the ability to also step into deals as a player when the situation calls for it Based in or willing to be based in the Bay Area or Pacific Northwest, with regional travel expected The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $177,790 — $222,237.50 USD OTE (On Target Earning) $355,580 — $444,475 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. We are looking for our next Technical Support Expert 2 to join our  Accounts & Billing team, who will be dedicated to understands and resolves basic & routine customer requests, identify customer escalations and Document every customer interaction. This is a customer facing role. Most customer interactions happen within Zendesk, with a few phone calls or chats, in-person meetings and Slack chats sprinkled in. Responsibilities In this role, you’ll: Understands and resolves basic & routine customer requests, including customer escalations via phone/email/chat/side channel/live support or any other support/communication channel. Communicates basic concepts to customers with appropriate empathy and urgency Leverage Twilio's AI tools and other automations (macros and related tools) to assist and efficiently communicate with customers Prioritize the queue based on status, priority, entitlement. Follow guidance prioritizing caseload to achieve SLA compliance targets.  Meet SLA requirements per channel/role Document every customer interaction (email, phone, chat, side-channel communications). Document every internal interaction (research, cross-team engagement).  Contributes to Knowledge articles. Follow established guidelines on tagging, categorizing, merging tickets. Leverage runbooks/wiki, macros, and other tools to efficiently resolve tickets.  Escalate to senior technical resources to drive ticket resolution Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years of experience Experience with account reconciliation or data analysis, including technical troubleshooting skills Fluency in English (verbal, comprehension, listening, and writing) Availability to work non-standard, on-call rotation weekend and holiday hours Ability to diplomatically address customer concerns and provide feedback Demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Strong problem-solving skills and critical thinking Desired: Bachelor's Degree or equivalent certifications and work experience Escalation Management: Knowing when to escalate and ability to de-escalate difficult/complex customer situations in a live environment Basic case management experience/skills Proficiency with Excel, SQL, database queries, ZenDesk Experience with Salesforce, Zuora or other financial management software Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth. This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required. What You'll Do Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets. Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles. Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business. Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences. Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community. Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes. Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance. Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes. Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context. What You'll Bring Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context. Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing). Ability to continuously meet due dates and execute on projects with positive impact from stakeholders. Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations. Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures. Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles. Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners). Strong ability to interact and influence effectively with field sales professionals and management. Exceptional written/verbal communication and presentation skills. Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration. Ability to thrive in a fast-paced, unpredictable environment. Ability to travel if needed for events such as team offsites or training. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,000 — $220,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Erevan, Armenia; Canberra, Australia; Vienna, Austria; Brussells, Belgium; Sarajevo, Bosnia and Herzegovina; Sofia, Bulgaria; Zagreb, Croatia; Prague, Czechia; Berlin, Germany; Athens, Greece; Rome, Italy; Dublin, Ireland; Kishinev, Moldova, Republic of; Budva, Montenegro; Bucharest, Romania; Tbilisi, Georgia; Warsaw, Poland; Bratislava, Slovakia; Astana, Kazakhstan; Beograd, Serbia Workplace: remote Senior Full-Stack Engineer About the Role We are looking for Senior Full-Stack Engineer with strong experience across React/TypeScript frontend development and Node.js/TypeScript backend systems. This is a long-term, fully remote opportunity within a fast-moving fintech environment, working EST hours. The ideal candidate is proactive, asks thoughtful questions, and builds reliable, maintainable systems. The team actively uses AI coding tools such as Claude, so candidates must be comfortable using them and explaining their technical decisions. Responsibilities Build and maintain production-grade React, Node.js , and TypeScript applications. Develop backend services, APIs, integrations, and server-side validation. Manage PostgreSQL schemas, migrations, queries, indexes, and performance. Write unit, integration, and end-to-end tests. Design scalable systems using caching, queues, and background jobs. Improve legacy code and contribute to ongoing technical remediation. Collaborate with the team and clearly communicate technical decisions. 7+ years of professional software engineering experience. Strong, recent React, Node.js, and TypeScript experience. True full-stack expertise; primarily frontend candidates will not be considered. Hands-on PostgreSQL experience, including migrations and indexing. Production experience with AWS; ECS/Fargate, containers, S3, and CloudFront are preferred. Experience with system design, third-party integrations, and end-to-end testing. Comfortable using AI coding tools such as Claude. Strong English and Russian communication skills. Fintech or payments experience is preferred, including knowledge of ACH, reconciliation, compliance, and idempotency.

Location: Greater Nashville Area Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking an Event Content Strategist Vice President to join the Global Events team. This role will be responsible for shaping and driving the content strategy across iCapital's US portfolio of proprietary and sponsored conferences. Reporting to the Global Head of Events, this individual will sit at the intersection of event strategy, agenda development, speaker management, and audience engagement. This role ensures every event tells a compelling and cohesive story that aligns with iCapital's business priorities, market positioning, and evolving industry trends. Responsibilities Develop and lead event content strategy, programming, and execution across iCapital’s US event portfolio. Partner with the Brand, Product and Channel Marketing, Sales, Product, Investment Strategy teams, and senior leadership to identify key themes, trends, and thought leadership opportunities, ensuring content remains relevant, differentiated, and aligned with business objectives, industry developments, and client interests. Establish content measurement frameworks to evaluate event effectiveness, audience engagement, and content pull-through across marketing channels, leveraging insights to inform future programming and extend the value of event content. Own the end-to-end speaker journey across US events, including outreach, confirmation, content development, presentation reviews, rehearsals, briefing materials, production coordination, onsite support, post-event follow-up, and management of key communications and deadlines. Partner closely with Product and Channel Marketing, Creative, Brand, Communications, Legal, Compliance, executive offices, and agency partners to coordinate content-related workstreams, ensuring alignment, accountability, and successful execution across stakeholders. Serve as a trusted advisor to executives, clients, sponsors, and external speakers on content strategy, messaging, and event participation. Partner with the Sponsorship team to maximize sponsor participation through speaking opportunities, panel discussions, thought leadership sessions, and content activations that align with sponsor expertise and business objectives. Build scalable content and speaker management processes, including playbooks, timelines, and frameworks that improve efficiency, consistency, and execution across events. Track agenda performance, speaker effectiveness, and audience engagement metrics, delivering post-event insights and recommendations to drive continuous improvement and inform future event strategy. Qualifications 8–12+ years of experience in event content strategy, conference programming, communications, marketing, or related fields Proven experience developing content programs for large-scale conferences, executive forums, or thought leadership events Comfortable developing overarching content frameworks, partnering with senior stakeholders on messaging, managing executive and external speakers, and driving the detailed processes that turn event agendas into impactful live experiences Deep understanding of wealth management, alternative investments, and asset management is strongly preferred Experience working with executive leaders and external speakers Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously Strong written, verbal, and presentation skills Able to travel domestically as needed Benefits The base salary range for this role is $150,000 to $165,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greater Memphis Area Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits