Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global - ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform - and we're just getting started.
As a Senior Localization Operations Specialist on Smartling's Managed Services team, you'll own complex, larger-scale customer accounts and serve as an operational advisor to both clients and junior team members. This role blends hands-on execution with strategic thinking - you'll optimize workflows, lead escalation resolution, and help clients mature their localization programs, all while mentoring the next generation of Loc Ops Specialists. We are looking for a hire based on the US East Coast at this time.
You Will
Own complex or high-volume customer accounts end-to-end - from process design through delivery and retrospective.
Design and optimize localization processes to improve efficiency, scalability, and quality across diverse client accounts and operational environments.
Lead escalation resolution with minimal oversight, driving issues to closure while maintaining clear, proactive communication with clients throughout the resolution process.
Partner with customers and cross-functional teams to improve localization processes and support the scaling of their programs effectively.
Proactively identify operational risks - including volume spikes and tooling gaps - and mitigate them before they impact delivery or quality.
Mentor junior Localization Coordinators and Operations Specialists on process design, platform usage, and execution best practices.
You Have
3-5 years of experience in localization project management or operations, including ownership of complex accounts.
Deep hands-on experience with Smartling or comparable enterprise translation management systems (TMS).
Demonstrated ability to design, optimize, and govern localization processes at scale across complex, multi-account environments.
Strong track record of managing escalations and navigating challenging customer conversations, providing advisory support, education, and guidance to drive successful resolution.
Experience mentoring or coaching junior Localization Coordinators and Operations Specialists, with the ability to clearly explain complex concepts and provide effective training in a localization or operations context.
Excellent written and verbal communication skills, with experience engaging senior client stakeholders.
Solid understanding of localization industry trends, AI-enabled tooling, translation memory (TM) strategy, and localization frameworks.
Preferred but not required
Working knowledge of file engineering fundamentals, scripting languages, and localization engineering concepts, including file formats, encoding standards, and placeholder/tag management.
Experience supporting global, enterprise-tier clients with complex, multi-stream localization programs.
Fluency or working proficiency in a second language
You Are
Strategic.
You think beyond immediate deliverables, considering how today’s decisions impact the client’s localization program at scale.
Resilient.
Escalations and ambiguity don’t destabilize your approach; you stay grounded and focus on driving resolution.
Influential.
You build trust across internal and external stakeholders through expertise, consistency, and dependable follow-through.
Analytical.
You leverage available data, tools, and AI insights to identify trends and inform clear, actionable recommendations.
Mentorship-Minded.
You actively invest time in developing less experienced team members, helping them build skills and grow their capabilities.
You Will Enjoy
Freedom 🏡- we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use E-Verify platform for work authorization verification.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next GTM Innovation Account Executive
About the job
As a GTM Innovation Account Executive, within our Specialist Sales organization, you will be responsible for prospecting, solution selling and closing opportunities for new Twilio products. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies. You will drive pre-revenue growth by validating sales motions, ICPs, and use cases. This role is for highly flexible AEs, with deep integration with Global Sales, Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams.
Responsibilities
In this role, you’ll:
Be responsible for acquiring customers for new product offerings across the full Twilio portfolio
Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings .
Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth.
Work with customers across verticals and regions to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals.
Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform.
Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities.
Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product teams.
Establish yourself as a subject matter expert across multiple product categories with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives.
Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers.
Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships.
Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth. Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions.
Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value.
Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement.
Entrepreneurial mindset with appetite to define process and build programs
Excellent verbal and written communication skills (English)
Desired:
Demonstrated track record of managing business forecasts and financial models
Record of delivering market driven results, especially to scale and enterprise customers
Bachelor’s Degree or equivalent years of experience
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192- $165,240.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,000- $174,420.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 7, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Help build the operational foundation that powers Sierra's ecosystem—and the global community building the future of AI agents.
Sierra's ecosystem is growing rapidly. Customers, partners, and developers around the world are building on Sierra to create the next generation of AI-powered experiences. As that community grows, we're looking for an Ecosystem Operations Manager to help scale the programs, systems, and operations that enable it to thrive.
This is a high-impact, cross-functional role within Sierra's Partnerships & Ecosystems team. You'll help operate and improve Sierra University, partner enablement, developer relations, and builder community programs while strengthening the operational foundation that enables the ecosystem to scale.
Working closely with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships, you'll improve processes, coordinate programs, and build the operational rigor that allows our ecosystem to grow efficiently.
We're looking for someone who enjoys bringing order to complexity—someone who can build scalable processes, execute high-impact programs, and continuously improve how we serve customers, partners, and builders.
WHAT YOU'LL DO
- Scale Sierra University by managing curriculum operations, certification programs, learner journeys, platform administration, and governance.
- Coordinate programs that grow Sierra's global builder community, creating opportunities for customers and partners to learn, connect, and succeed.
- Drive partner enablement operations in partnership with the Partnerships team, ensuring partners have the training, resources, and operational support they need to activate quickly.
- Create and maintain developer-facing resources—including documentation, tutorials, videos, and technical enablement materials—that help builders get the most from Sierra's platform.
- Plan and execute ecosystem events, including certification launches, builder summits, partner workshops, developer days, and community activations.
- Build and improve the operational systems, reporting, and processes that enable the Partnerships & Ecosystems team to scale efficiently.
- Partner across Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to coordinate ecosystem initiatives and keep programs moving.
- Measure ecosystem health through certification adoption, partner activation, community engagement, content effectiveness, and customer feedback, and use those insights to continuously improve how Sierra serves builders and partners.
WHAT YOU'LL BRING
- 6–8+ years of experience in ecosystem operations, developer relations, community programs, partner enablement, program management, or a related function at an enterprise SaaS or developer platform company.
- Experience operating and scaling customer, partner, or developer programs.
- Experience creating developer-facing content, including documentation, tutorials, videos, or technical enablement materials.
- Fluent in modern AI tools and workflows, with hands-on experience leveraging AI to improve productivity and a strong understanding of how AI agents, LLMs, and developer tools are transforming the way software is built, shipped, and adopted.
- Excellent written and verbal communication skills, with experience producing both customer-facing content and executive-ready communications.
- Highly organized, execution-oriented, and energized by building scalable programs in fast-moving environments.
- Willingness to travel as needed to support Sierra University, partner enablement, ecosystem events, builder programs, and community engagement.
EVEN BETTER...
- Experience at companies with scaled developer ecosystems, learning platforms, or partner communities.
- Experience supporting both customer and partner audiences.
- Familiarity with learning management systems, community platforms, event operations, and modern content creation tools.
- Experience working with AI platforms, developer tools, or enterprise software ecosystems.
- Prior software development, solutions engineering, or technical implementation experience.
- Experience scaling global ecosystem programs in fast-growing environments with limited existing processes or playbooks.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the team
dbt Labs' West + Central enterprise sales org drives new logo and expansion revenue across the region's largest data and analytics organizations. This RD role leads the PacNW and Bay Area territory, a mix of established enterprise accounts and high growth prospects, and reports directly into the Regional Vice President of Sales.
What you'll do
Manage and coach a team of enterprise account executives selling into PacNW and Bay Area accounts, with a focus on pipeline generation, forecast rigor, and deal progression
Own territory planning and account segmentation across new logo and expansion motions
Partner cross-functionally with solutions architecture, customer success, and professional services to drive full-funnel execution
Represent the territory in weekly forecast and pipeline reviews with the AVP
Recruit, hire, and ramp new account executives as the team scales
Build and reinforce a consistent sales methodology, including discovery, MEDDIC-style qualification, and competitive positioning
Get directly involved in strategic deals, escalations, and executive relationships where needed
What we're looking for
3+ years of experience managing enterprise or strategic account executives, ideally in data, analytics, or infrastructure software
A track record of building and scaling teams that consistently hit or exceed quota
Strong forecasting discipline and comfort operating in a fast-moving, matrixed post-merger environment
Experience selling into complex, technical buying committees (data platform leaders, analytics engineering teams, CDOs)
Familiarity with the dbt platform and modern data stack is a strong plus
A coaching-first management style, with the ability to also step into deals as a player when the situation calls for it
Based in or willing to be based in the Bay Area or Pacific Northwest, with regional travel expected
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$177,790
—
$222,237.50 USD
OTE (On Target Earning)
$355,580
—
$444,475 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth.
This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required.
What You'll Do
Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets.
Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles.
Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business.
Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences.
Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community.
Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes.
Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance.
Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes.
Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context.
What You'll Bring
Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context.
Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing).
Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.
Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations.
Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.
Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles.
Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).
Strong ability to interact and influence effectively with field sales professionals and management.
Exceptional written/verbal communication and presentation skills.
Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.
Ability to thrive in a fast-paced, unpredictable environment.
Ability to travel if needed for events such as team offsites or training.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,000
—
$220,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking an Event Content Strategist Vice President to join the Global Events team. This role will be responsible for shaping and driving the content strategy across iCapital's US portfolio of proprietary and sponsored conferences. Reporting to the Global Head of Events, this individual will sit at the intersection of event strategy, agenda development, speaker management, and audience engagement. This role ensures every event tells a compelling and cohesive story that aligns with iCapital's business priorities, market positioning, and evolving industry trends.
Responsibilities
Develop and lead event content strategy, programming, and execution across iCapital’s US event portfolio.
Partner with the Brand, Product and Channel Marketing, Sales, Product, Investment Strategy teams, and senior leadership to identify key themes, trends, and thought leadership opportunities, ensuring content remains relevant, differentiated, and aligned with business objectives, industry developments, and client interests.
Establish content measurement frameworks to evaluate event effectiveness, audience engagement, and content pull-through across marketing channels, leveraging insights to inform future programming and extend the value of event content.
Own the end-to-end speaker journey across US events, including outreach, confirmation, content development, presentation reviews, rehearsals, briefing materials, production coordination, onsite support, post-event follow-up, and management of key communications and deadlines.
Partner closely with Product and Channel Marketing, Creative, Brand, Communications, Legal, Compliance, executive offices, and agency partners to coordinate content-related workstreams, ensuring alignment, accountability, and successful execution across stakeholders.
Serve as a trusted advisor to executives, clients, sponsors, and external speakers on content strategy, messaging, and event participation.
Partner with the Sponsorship team to maximize sponsor participation through speaking opportunities, panel discussions, thought leadership sessions, and content activations that align with sponsor expertise and business objectives.
Build scalable content and speaker management processes, including playbooks, timelines, and frameworks that improve efficiency, consistency, and execution across events.
Track agenda performance, speaker effectiveness, and audience engagement metrics, delivering post-event insights and recommendations to drive continuous improvement and inform future event strategy.
Qualifications
8–12+ years of experience in event content strategy, conference programming, communications, marketing, or related fields
Proven experience developing content programs for large-scale conferences, executive forums, or thought leadership events
Comfortable developing overarching content frameworks, partnering with senior stakeholders on messaging, managing executive and external speakers, and driving the detailed processes that turn event agendas into impactful live experiences
Deep understanding of wealth management, alternative investments, and asset management is strongly preferred
Experience working with executive leaders and external speakers
Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously
Strong written, verbal, and presentation skills
Able to travel domestically as needed
Benefits
The base salary range for this role is $150,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
What the Role Is
This role owns replenishment and order writing for Babylist's Furniture and Monitors categories — a mix of bulky, freight-heavy furniture and dropship-fulfilled monitor SKUs. You'll manage inventory flow across a heavily dropship vendor base, balancing in-stock performance against the longer lead times and fulfillment complexity these categories bring. You'll report into Division 3 Planning and work closely with Merchandising, Supply Chain, and Finance to keep the category healthy.
Who You Are
You have hands-on experience managing dropship inventory
— you know how to plan and track stock you don't physically hold, coordinate with vendors on availability, and catch outages before they become customer-facing problems.
You've owned replenishment and order writing
for a category with real complexity — long lead times, freight considerations, or a fragmented vendor base.
You're comfortable working in a planning system day to day and can pick up new tools quickly (NetSuite, Sigma, or similar planning/BI platforms).
You have advanced Excel skills and are confident working with large data sets.
You have a strong foundation in retail math and inventory planning concepts (OTB, WOS, sell-through).
You communicate clearly with vendors and cross-functional partners, especially when flagging risk early.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Execute replenishment and order writing across Furniture and Monitors, keeping inventory aligned to forecast and in-stock targets.
Manage a dropship vendor base — tracking availability, coordinating on delivery timing, and resolving discrepancies before they hit customers.
Own monthly Open-to-Buy inputs for the category: trend analysis, risk flags, and forecast updates.
Deliver weekly sales and inventory recaps with clear, actionable takeaways for the planning team.
Build pre-season inventory forecasts at the category, brand, and SKU level.
Track out-of-stocks and discontinued items, proactively communicating risk to internal partners.
Partner with Merchandising on new product introductions and assortment changes.
Why This Role
You'd be stepping into an established category with real scope from day one — Furniture and Monitors are being handed off as part of a broader team restructure, not built from scratch.
Dropship is a genuinely different planning problem than owned inventory, and this is a chance to specialize in it rather than treat it as a footnote.
You'll have direct exposure to Merchandising, Supply Chain, and Finance on a category that carries real freight and vendor complexity — good ground for someone who wants to grow into bigger scope.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$93,820 to $125,081
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Sales Director, Enterprise Growth
who will be responsible for leading a team of Enterprise Growth Account Executives across the
UK & Ireland.
As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognised as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organisation.You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team.
Ideally, you come from a technical background and have sold visualisation, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organisational strategy and objectives
Meet with prospects and strategise with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 2 years of leading a successful Enterprise sales team in the UKI
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organisational, prioritisation, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards
In the UK, the OTE compensation range for this role is GBP £288,500 - £319,250. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$51.61
—
$77.42 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Мы делаем высоконагруженную СУБД, в которой полнотекстовый поиск, векторный поиск и аналитика живут в одной системе. Аналитический движок и хранение построены на DuckDB, поиск — на IResearch, собственном C++-движке core-команды.
Задачи:
— Глубоко разбираться в кодовой базе: storage, query engine, поисковый слой. Reverse engineering архитектуры, поиск узких мест, документирование ключевых компонентов
— Развивать слой на DuckDB: планирование и исполнение запросов, хранение, catalog/store, апстрим-бампы и расширения
— Развивать поисковый движок: инвертированный индекс и columnstore, скоринг (BM25, WAND/MaxScore), векторные индексы (IVF, квантизация), токенизаторы, компрессия постинг-листов
— Развивать протоколы и коннекторы: foreign servers, форматы и источники (Parquet, Iceberg, CSV, JSON на S3/HDFS), совместимость с ClickHouse/Elasticsearch
— Профилировать CPU/память/диск, оптимизировать критические участки, гонять бенчмарки (ClickBench, ann-benchmarks, FTS)
— Писать модульные, интеграционные и нагрузочные тесты, участвовать в SQL-фаззинге и код-ревью
Требования:
— Уверенное владение современным C++
— От 3 лет системного программирования
— Сильные алгоритмы, структуры данных, многопоточность и concurrency
— Опыт с высоконагруженными системами
— Умение разбираться в сложном чужом коде
— Понимание работы ОС: память, диск, сеть
Будет плюсом:
— Опыт с DuckDB, ClickHouse, Elasticsearch/Lucene
— Разработка баз данных, поисковых систем или query engines
— Полнотекстовый поиск / IR (инвертированный индекс, BM25)
— Векторный поиск / ANN (IVF, HNSW, квантизация)
— Колоночное хранение, векторизованное исполнение, query planning
Условия:
— Гибкий подход к началу рабочего дня
— Возможность гибридного или удалённого формата работы
— Сильная инженерная команда
— Реальное влияние на архитектуру продукта
— ДМС со стоматологией
— Компенсация спорта
— Компенсация изучения иностранного языка
— Корпоративное обучение.
Location: Canada, Montreal, QC
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
In May 2021, we embarked on a journey to start
Haven Studios
with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.
We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.
Haven joined
the PlayStation Studios family
in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.
The Role
We are seeking an incredibly organized, logistics-driven
Character Content Manager
to ensure our Character Art pipeline runs efficiently.
You do not need to be a formal people manager. Instead, your strength lies in
world-class project management, pipeline optimization, and asset logistics
. In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops.
Key Responsibilities
Asset Traffic Control & Logistics:
Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors.
Outsourcing & Vendor Integration:
Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers
Pipeline & Workflow Optimization:
Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation.
Dependency & Risk Management:
Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production).
Feedback Loop Management:
Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams.
Sprint Planning & Status Reporting:
Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and escalate potential timeline risks to the Lead Producer.
What We Are Looking For
AAA Production Experience:
Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management).
Mastery of Project Management Frameworks:
Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations.
Tool Proficiency:
Expert-level mastery of
Jira
(including custom workflows, automation, and advanced filtering) and asset tracking tools like
Shotgrid/Flow, Miro, or Airtable
.
Outsourcing Literacy:
Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process.
Exceptional Communication & Diplomacy:
The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy.
Passion for Asset Mechanics:
While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle
BONUS POINTS:
Experience shipping a Live-Service or Games As A Service (GaaS) title.
Experience with 3d Software (maya, blender etc)
Experience with Perforce/Helix Core or engine integration tools (Unreal Engine).
Bilingualism (English and French), given our studio's location in Montreal
Character art experience
BIG
bonus for knowing Python scripting/having experience coding your own tool
En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.
Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur
·euse·
s diverti
·e·
s et engagé
·e·
s pendant des années.
Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.
Le rôle
Nous recherchons un(e)
Gestionnaire de contenu – Personnages (Character Content Manager)
organisé(e) et orienté(e) vers l’éfficacité afin d’assurer l’efficacité de notre pipeline de production en Character Art.
Il n’est pas nécessaire d’avoir une expérience formelle en gestion d’équipe. Vos principales forces résident plutôt dans
une excellente gestion de projet, l’optimisation des pipelines et la coordination des assets
.
Dans ce rôle, vous coordonnerez un volume important d’assets produits quotidiennement par notre équipe interne et plusieurs partenaires internationaux en développement externe. Votre objectif sera de permettre à nos artistes de se concentrer sur la qualité du contenu pendant que vous prenez en charge la complexité opérationnelle : alignement des échéanciers, intégration et gestion des outils de suivi, gestion des risques et coordination des boucles de feedback.
Principales responsabilités
Coordination et logistique des assets :
Superviser quotidiennement la réception, le triage et l’acheminement dans le pipeline de dizaines d’assets de personnages provenant de partenaires externes (high-poly, low-poly, textures, rigs, blendshapes).
Outsourcing et intégration des partenaires :
Collaborer étroitement avec les Leads Character Art internes et les partenaires externes. Établir des jalons de livraison clairs, suivre les engagements de service (SLA) et s’assurer que les partenaires d’outsourcing respectent les échéanciers établis.
Optimisation des pipelines et workflows :
Concevoir, maintenir et optimiser continuellement les systèmes de suivi (
Jira, ShotGrid/Flow Production Tracking, Confluence
) permettant de suivre le cycle de vie des assets, du concept jusqu’à leur intégration finale dans le moteur.
Gestion des dépendances et des risques :
Identifier de façon proactive les goulots d’étranglement et les risques liés aux dépendances multidisciplinaires, notamment pour assurer des transitions fluides entre Character Art, Rigging, Animation et Tech Art sans ralentir la production.
Gestion des boucles de feedback :
Faciliter la communication et le suivi des feedbacks entre les directeurs et Leads Art internes, les partenaires externes et les Producers des autres équipes.
Planification des sprints et suivi de production :
Prendre en charge la planification des sprints de l’équipe Character. Maintenir une visibilité claire sur l’état de préparation des assets et faire remonter au Lead Producer les risques pouvant affecter les échéanciers.
Profil recherché
Expérience en production AAA :
Expérience démontrée dans un environnement de production AAA à grande échelle et sur l’ensemble du cycle de développement, particulièrement dans la gestion de pipelines à fort volume de contenu (Art, Maps, Outsourcing ou Asset Management).
Maîtrise des méthodologies de gestion de projet :
Solide expérience pratique des méthodologies
Agile, Scrum ou Waterfall
, adaptées aux réalités de la production de jeux vidéo. Vous savez construire un plan de jalons qui tient compte de la nature imprévisible et itérative de la production artistique.
Maîtrise des outils :
Excellente maîtrise de
Jira
, notamment des workflows personnalisés, de l’automatisation et des filtres avancés, ainsi que d’outils de suivi des assets tels que
ShotGrid/Flow, Miro ou Airtable
.
Expérience en outsourcing :
Très bonne compréhension du fonctionnement des partenariats de développement externe. Vous savez interpréter des spécifications d’assets, gérer les jalons avec les partenaires et mettre en place un processus de livraison efficace.
Communication et diplomatie :
Capacité à évoluer dans des contextes ambigus et à communiquer efficacement avec des équipes techniques, créatives et des partenaires externes. Vous êtes capable de maintenir la pression nécessaire sur les échéanciers tout en préservant de bonnes relations de collaboration.
Compréhension du pipeline de production d’assets :
Sans nécessairement être artiste, vous possédez une bonne compréhension du cycle de vie et des différentes étapes d’un pipeline de production artistique pour un jeu vidéo.
Atouts
Expérience sur un jeu
Live Service / Games as a Service (GaaS)
.
Expérience avec des logiciels 3D tels que
Maya ou Blender
.
Expérience avec
Perforce/Helix Core
ou des outils d’intégration dans un moteur comme
Unreal Engine
.
Bilinguisme
français/anglais
, compte tenu de la localisation de notre studio à Montréal.
Expérience en
Character Art
.
Atout majeur :
connaissance du scripting
Python
ou expérience en programmation et en développement de vos propres outils.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - US
About the Job:
LaunchDarkly is redefining how modern software is built and operated. As AI transforms software development, we believe the future belongs to organizations that can move at AI speed while maintaining control in production. We're looking for a strategic external communications leader to help make that vision impossible to ignore.
As Head of Corporate Marketing, you'll lead the team responsible for translating our company strategy into a cohesive market narrative that influences customers, analysts, media, developers, and industry leaders. You'll own our external communications strategy across public relations, analyst relations, social media, and executive communications while partnering closely with Product Marketing, Content Marketing, Demand Generation, and our executive team to ensure every external touchpoint reinforces the same story.
This role is ideal for someone who thinks beyond communications channels and is energized by shaping markets, influencing industry conversations, and building category leadership.
Responsibilities:
Partner with executive leadership to operationalize LaunchDarkly's corporate narrative.
Increase LaunchDarkly's share of voice and thought leadership across developer and engineering leader audiences technology executives, analysts, and industry influencers.
Ensure consistent messaging across communications, product launches, thought leadership, analyst engagements, and executive visibility.
Build repeatable processes that align communications efforts around a unified strategic story rather than individual functional priorities.
Identify emerging market conversations and flag opportunities for LaunchDarkly engagement..
Lead and develop a team of three spanning Public Relations, Analyst Relations, and Social Media, creating a high-performing organization focused on influence, quality, and business impact.
Manage thought-leadership programs for the CEO, CTO, SVP of Product and other key executives to position LaunchDarkly leaders as trusted authorities on software delivery, AI, and modern engineering.
Identify speaking opportunities, contributed content, media engagements, and strategic platforms that reinforce our market position.
Support analyst relations efforts with Gartner, Forrester, IDC, RedMonk, and other key firms by ensuring consistent, accurate messaging on LaunchDarkly's products and differentiation..
Define and track communications metrics across share of voice, analyst perception, executive visibility, and market influence and surface insights to inform strategy.
Qualifications:
Typically brings 15+ years of experience in corporate communications, product communications, corporate marketing, or related leadership roles within high-growth B2B software companies and 5 years of leadership experience.
Demonstrated success building integrated communications strategies that strengthen market positioning, thought leadership, and executive visibility.
Experience leading and developing high-performing communications organizations across multiple disciplines, including public relations, analyst relations, executive communications, and/or social media.
Strong point of view on how modern B2B technology companies build market influence beyond traditional public relations.
Exceptional storytelling, messaging, and executive communication skills, with the ability to translate complex technical concepts into compelling market narratives.
(Preferred) Background in developer tools, DevOps, cloud infrastructure, AI platforms, or enterprise software serving technical audiences.
(Preferred) Experience supporting category creation, major market repositioning efforts, or new product category launches.
(Preferred) Experience partnering closely with Product Marketing and executive leadership to shape corporate positioning and thought leadership.
Specific Requirements:
20% travel required
Must be authorized to work in US / Canada (no visa sponsorship / relocation)
Bachelor's degree in Marketing, Communications, Business, Journalism, or a related field preferred.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$214,800
- $295,350
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400
- $265,870
**
Zone 3:
All other US locations - $182,600
- $251,020*
*
All ranges are inclusive of a 15% bonus
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market.
Responsibilities:
Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications
Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices
Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers
Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
Native German speaker
with excellent written and verbal communication skills in German and English
7+ years of B2B sales experience in enterprise technology, preferably in SaaS or emerging technologies
Specialised sales industries experience: Public Sector
A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases
Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies
Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives
Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market
A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use
What We Offer:
Competitive base salary and commission structure
Equity participation in Anthropic's growth
Comprehensive benefits package
Opportunity to shape the AI industry in DACH and EMEA
Professional development and career growth opportunities
Location:
Munich, Germany (hybrid working available)
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— Тестировать мобильное приложение iOS / Android, веб-кабинет и админку.
— Проводить manual testing, а также писать и поддерживать автотесты UI / API.
— Сопровождать релизы: проверка задач, smoke и regression testing, проверка hotfixes и production issues.
— Тестировать REST API через Postman: payloads, status codes, headers, authentication, webhooks.
— Анализировать логи и ошибки в GCP Cloud Logging, Sentry, Crashlytics и воспроизводить / локализовать проблемы.
— Анализировать требования, acceptance criteria и макеты Figma, находить пробелы и неоднозначности до начала разработки или тестирования.
— Подсвечивать риски и сценарии, которые могут сломаться за пределами конкретной задачи.
— Создавать понятные bug reports в Jira и вести задачи до закрытия.
— Взаимодействовать с системным аналитиком, PM, разработчиками и дизайнером по требованиям, дефектам и спорным сценариям.
— Готовить test plans, checklists, test cases и test scenarios.
— Создавать скринкасты багов и протестированных сценариев, когда это помогает ускорить коммуникацию.
— Развивать QA-подходы в команде: чек-листы, регрессию, bug reporting и release testing.
Требования:
— 3+ года опыта в Fintech / Payments, включая интеграции, платёжных провайдеров или денежные переводы.
— Уверенный manual testing web и mobile-приложений.
— Практический опыт тестирования REST API и интеграций.
— Уверенный Postman: collections, variables, environments, authentication, mock servers.
— Понимание HTTP / HTTPS, методов, status codes, headers, JSON, idempotency и webhooks.
— Умение читать логи и находить причины проблем в GCP Cloud Logging / Sentry / Crashlytics или аналогах.
— SQL / NoSQL на уровне написания и понимания запросов.
— Опыт с UI / API autotests: Playwright, Cypress, Appium, Newman или аналогами.
— Понимание CI/CD на уровне работы с готовыми pipeline.
— Понимание основных Scrum-подходов.
— Понимание UX, пользовательских сценариев и типичных проблем на уровне QA.
— Английский B1+.
Будет плюсом:
— Опыт работы с PayPal, Stripe или локальными платёжными провайдерами.
— Знание AML / KYC, 3DS, chargebacks.
— Опыт тестирования мобильных билдов через TestFlight / Firebase App Distribution.
— Опыт работы solo QA или выстраивания QA-процессов с нуля.
Условия:
— full-time
— Service Agreement
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
WELCOME TO PROCESSOUT
ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.
Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more!
We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach.
If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.
THE ROLE
At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut.
You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite.
The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges.
WHAT WE’RE LOOKING FOR
- In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective
- Native level French or English communication skills complemented by a strong business acumen.
- Able to read and analyze server and application logs and debug errors.
- Strong experience working with REST HTTP APIs.
- Strong experience in project management, and ideally customer onboarding.
- Ability to investigate and solve complex technical problems to offer the best solutions to our customers.
BONUS POINTS FOR
- Experience in a similar role in a tech company.
- Experience and knowledge working in the online payments industry.
- Prior customer service experience working in a merchant-facing role.
- Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work.
- Experience working with Javascript to design and build small application scripts.
- Ability to read and understand application code (Golang).
WHAT YOU WILL BE DOING
- Provide technical support to merchants during their implementation of ProcessOut.
- Plan and manage their project of implementing the solution.
- Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support.
- Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents).
- Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support.
- Interact with the Product/Engineering teams to pinpoint improvement ideas.
- Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions.
- Ability to multitask with multiple projects and integrations of key customers
- Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase.
ADDITIONAL INFORMATION
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values.
We believe in equal opportunities.
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com http://Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive.
We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders.
This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges.
You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking.
Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
- Strong familiarity with security, identity, or IT administration domains strongly preferred
- Bonus: Hands-on experience with 1Password or another password manager
Leadership & Team Development
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams
- Experience leading through organizational change, driving adoption of new roles, processes, and tools
- Experienced in managing managers and senior ICs, including succession planning and leadership development
- Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability
- Skilled in organizational design, role clarity, and capacity planning across multiple teams
- Comfortable acting as a senior escalation point for complex customer and organizational challenges
Data & Technical Acumen
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation
- Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures
- Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale
- Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback
- Experience defining success metrics and operating rhythms for technical deployment and onboarding teams
- Ability to troubleshoot integrations, API’s or automation workflows
Customer & Cross-Functional Collaboration
- Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership
- Able to align stakeholders across functions and levels, including executive audiences
- Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes
- Navigates ambiguity with confidence and drives clarity through influence rather than authority
Communication & Enablement, & Influence
- Excellent written and verbal communication skills, with strong executive presence
- Confident representing the technical post-sale organization in leadership forums
- Able to clearly articulate risks, tradeoffs, and recommendations
- Champions enablement, documentation, and shared learning across teams and functions
What you can expect:
Learn & Build Context
- Develop deep expertise in the 1Password product, customer use cases, and security ecosystem
- Understand how success is measured across Implementation, Solutions Architecture, and Customer Success
- Build strong relationships with senior internal partners and stakeholders
Lead & Develop the Team
- Lead and develop the IC’s and managers
- Establish clear expectations, success metrics, and growth paths across roles
- Drive hiring strategy, onboarding excellence, and long term talent development
- Foster strong team rituals, communication norms, and knowledge-sharing systems
Own Strategy, Execution, & Outcomes
- Define and evolve engagement models, processes, and playbooks
- Ensure consistent, high quality technical engagement across all customer segments
- Align resources, skills, and priorities to customer needs and business goals
- Promote and model a “working out loud” approach to transparency and alignment
Support Customers & Escalations
- Act as a senior escalation point for high impact, high risk, or complex customer situations
- Partner with cross-functional leaders to drive resolution and maintain customer trust
- Ensure learnings from escalations inform process improvements and enablement
Reporting & Visibility
- Provide leadership with clear visibility into customer health, adoption trends, and risks
- Deliver insights and recommendations that influence strategy and investment decisions
- Represent the voice of technical post sale teams in planning and prioritization discussions
- Create a culture of accountability and ownership
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Задачи:
— Разработка и оптимизация Oracle SQL / PL/SQL: сложные запросы, процедуры, функции, триггеры, пакеты; настройка производительности с использованием AWR, ASH, EXPLAIN PLAN;
— Управление схемами базы данных: миграции DDL, партиционирование, индексы, ETL-процессы, безопасная разработка PL/SQL;
— Администрирование Oracle APEX: обновления, управление рабочими пространствами, поддержка приложений, устранение проблем с производительностью;
— Управление AWS RDS Oracle: развертывание, конфигурация, мониторинг, резервное копирование, снимки, PITR, хранение и оптимизация производительности;
— Выполнение задач миграции и репликации данных с использованием Data Pump и AWS DMS (CDC);
— Проектирование и поддержка процессов резервного копирования и восстановления; обработка восстановления, восстановления схем и сценариев миграции;
— Мониторинг и устранение проблем с производительностью базы данных: анализ нагрузки, блокировки, взаимоблокировки, проблемы с CPU/IO, техническое обслуживание.
Требования:
— Опыт работы DBA не менее 3 лет, из них минимум 2 года с Oracle DB;
— Сильные навыки Oracle SQL и PL/SQL: пакеты, курсоры, исключения, динамический SQL;
— Практический опыт с Oracle APEX (администрирование или разработка приложений);
— Опыт работы с AWS RDS Oracle: развертывание, конфигурация, ежедневное управление;
— Хорошее понимание стратегий резервного копирования и восстановления; опыт работы с Data Pump;
— Умение читать и интерпретировать планы выполнения и отчеты AWR;
— Уверенная работа в Linux-среде (bash, cron, операции с файловой системой);
Желательно:
— Опыт работы в финтехе или платежных системах; знание требований PCI DSS;
— Опыт с Oracle DMS, Kinesis или другими CDC-решениями;
— Знакомство с Terraform / Ansible для управления инфраструктурой баз данных через IaC;
— Знание Prometheus, Grafana или аналогичных инструментов наблюдения;
— Понимание архитектуры ORDS и REST-интеграций через APEX;
— Опыт обновления Oracle APEX между основными версиями.
Условия:
— Работа с серьезным корпоративным стеком: Oracle RDS, APEX, ORDS, AWS;
— Техническая ответственность: архитектурные решения принимаются совместно с командой;
— Конкурентная компенсация;
— Возможности роста в области архитектуры данных и облачного DBA;
— Стабильная команда, прагматичные процессы, отсутствие лишнего хаоса;
— Комфортный офис в Лимассоле с закусками, напитками, PS5 и видом с крыши;
— Компенсация спорта и обедов;
— Командные мероприятия, медицинская страховка, приятные бонусы и поддержка в оформлении разрешения на работу.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоRemote - US
ОфисNew York, NY; San Francisco, CA
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