Location: Kuala Lumpur, Malaysia
Workplace: Remote
About Pave Bank
Pave Bank is a fully licensed commercial bank, regulated by the National Bank of Georgia. We are reimagining how global businesses access and move capital by bridging the gap between traditional finance and digital assets. Joining Pave Bank means becoming part of a fast-growing institution redefining this convergence. You will have the opportunity to work alongside second-time founders and industry leaders, gain deep exposure to institutional banking and digital assets, and grow within a dynamic and ambitious team.
The Role
We are seeking an experience finance professional to join our team. Based in Malaysia (or elsewhere in Southeast Asia), with travel to Georgia, this role sits within the Finance Function and reports to the VP, Finance. The successful candidate will take end-to-end ownership of accounting operations, financial controls and reporting, leveraging industry-leading tools and technology to build robust, scalable processes that support the bank’s growth.
We welcome candidates with a range of experience and seniority, from established Finance Managers and Financial Controllers to more senior finance professionals who enjoy a hands-on role and are motivated by building, improving and scaling finance operations in a dynamic banking environment.
Key Responsibilities
- Accounting & Financial Reporting: Own the monthly, quarterly, and annual financial close across Group entities, including bookkeeping, reconciliations, intercompany accounting, consolidation, and preparation of financial statements.
- Finance Operations: Manage day-to-day finance operations, including client invoicing, collections, accounts payable, vendor bills, and payment processing across the Group.
- Audit: Own and coordinate Group and entity-level audits, including preparation of supporting schedules, management of auditor requests, and resolution of audit findings.
- Financial Controls: Develop and maintain robust financial controls, accounting policies, approval processes, and documented finance procedures across the Group.
- Statutory & Regulatory Reporting: Support the preparation and submission of statutory accounts, regulatory financial reporting, and other finance-related filings across Group entities.
- Finance Process Improvement: Identify opportunities to improve and automate accounting, reconciliation, reporting, and other finance workflows as the business scales.
Requirements
- The ideal candidate has 6–12 years of experience in accounting, financial reporting, or finance operations, with experience managing month-end close, reconciliations, and financial statements across multiple entities.
- Experience working at a Big 4 accounting firm, particularly in audit or accounting advisory, is strongly preferred; experience in a startup, digital asset services, fintech, or regulated financial services environment is a plus.
- Strong knowledge of IFRS accounting standards, with the ability to assess and apply appropriate accounting treatment to complex transactions.
- Strong understanding of financial statements, consolidation, and intercompany accounting, with experience across multi-entity or international group structures preferred.
- Experience supporting or managing external audits, statutory reporting, financial controls, and accounting policies.
- Proficiency in Excel or Google Sheets and enterprise-grade accounting/ERP systems; familiarity with leveraging AI and automation tools to improve finance processes is a plus.
Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Head of Sales & Partnerships to lead the next phase of OKX's growth in Australia. This is a leadership role: you will build and lead our sales and partnerships function to win customers, grow trading volume and deliver revenue in the Australian market.
You will have direct impact and responsibility for business metrics including revenue, AUM and growth in key customer segments. That means generating a robust pipeline, closing deals, signing partnerships, and leading a team that turns opportunities into trading activity. As part of a global exchange, you will also connect our global capabilities with the needs of the Australian market, working closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to make sure commercial priorities turn into strong execution.
This is a builder role. We are looking for a hands-on seller and sales leader, comfortable building the sales playbook, opening doors, closing deals and building the team required to scale.
What You’ll Be Doing
Own the Australian Sales Plan & Revenue Targets
Responsibility for Australian revenue and trading volume targets, with clear accountability for pipeline, forecast and delivery.
Identify and prioritise the highest-value customer segments and accounts.
Set clear KPIs and operating rhythms (pipeline reviews, forecasting, win/loss analysis), and adjust focus based on results.
Build and Lead the Sales Team
Develop and execute strategies to accelerate customer acquisition, activation, engagement, retention and trading activity.
Identify opportunities to strengthen OKX's positioning and competitive differences in Australia.
Build scalable commercial models and growth channels rather than relying solely on short-term campaigns or individual relationships.
Work closely with Marketing, Product and Growth teams to improve customer journeys, propositions and conversion across the funnel.
Lead Go-to-Market Strategy & Execution
Coach and lead a high-performing sales team in Australia, with clear targets and incentives.
Build a repeatable sales process: prospecting, qualification, closing and account management.
Drive customer acquisition, activation and retention through direct sales and account management.
Feed market and competitor insight back to Product and Marketing.
Build a scalable pipeline, not one that depends on a few individual relationships.
Win and Grow Key Accounts
Personally support with closing high-value customers, including institutional and VIP/high-net-worth clients.
Work with Operations, Product and Marketing to tailor propositions for each segment - including localisations of products and segment specific campaigns.
Develop
Strategic Partnerships
& Distribution
Originate, negotiate and close strategic partnerships that materially accelerate OKX's growth in Australia.
Explore new distribution channels (fintech, payments, brokerage, wealth, exchanges and other platforms) beyond traditional crypto acquisition.
Own partner relationships after signing and track the revenue from each.
Navigate a Global and Regulated Environment
Partner closely with Compliance, Legal and Risk teams to ensure commercial strategies and market initiatives are developed within applicable regulatory requirements.
What We Look For In You
8+ years in sales, business development or partnerships, including experience leading a sales team.
Proven track record of meeting or exceeding revenue or sales targets, and of building or scaling a sales function, ideally within crypto, fintech, trading, brokerage, financial services or another competitive, regulated business.
Demonstrated ability to deliver measurable results: revenue, trading volume, new customers won and AUM.
Strong understanding of the Australian market, including local customer behaviour, competitors and growth opportunities.
Hands-on seller who can still lead from the front.
Proven experience closing complex, high-value deals with multiple stakeholders.
Demonstrated ability to originate and negotiate strategic partnerships and commercial arrangements.
Comfortable using CRM and pipeline data to forecast and manage performance.
Excellent communication, negotiation and stakeholder-management skills, including the ability to influence senior stakeholders in a global matrix organisation.
Comfortable in an entrepreneurial, fast-moving environment where leaders are expected to build rather than simply manage.
Genuine interest in blockchain technology, digital assets and the evolution of financial markets.
Nice-To-Haves
Existing book of clients or partners in Australia's crypto, fintech, institutional or payments ecosystem
Experience at a crypto exchange or platform, or other regulated financial services business
Understanding of crypto trading products, customer segments and market structure.
Experience in trading, brokerage, derivatives or other transaction-driven businesses where success is measured by customer trading activity and AUM.
Experience working across global and cross-cultural teams.
Familiarity with Australia's regulatory environment for digital assets and financial services.
Degree in Business, Finance, Economics or a related discipline.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: India
Job Title: Accounting Specialist
Employment Type: 1 year
(Contract with a possibility extension)
Location :
Remote
Position Level:
At least 1 year of experience
About the Role
As an Accounting Specialist, you'll support day-to-day accounting operations with a focus on billing, accounts receivable, reconciliations, and recordkeeping. You'll work remotely with a structured process, clear expectations, and support from experienced teams.
This role is ideal if you like order, systems, and knowing your work directly supports business success.
What You'll Be Doing
Billing & Accounts Receivable
Create and send customer invoices accurately and on time
Track outstanding payments and follow up on overdue accounts
Help ensure receivables are collected in a timely manner
Accounting & Recordkeeping
Enter invoices, payments, and expenses into QuickBooks
Record cash receipts and disbursements accurately
Keep financial records organized and up to date
Reconciliations & Reporting Support
Perform monthly bank reconciliations
Reconcile accounts regularly to ensure accuracy
Support audits and basic financial reporting tasks
Team & Admin Support
Provide approved financial information to external accountants
Maintain a clean and organized accounting filing system
Support management with basic clerical or accounting tasks
Assist with other accounting-related responsibilities as needed
What We're Looking For
At least 1 year of experience in accounting or accounts receivable
Experience using QuickBooks
Proficient in Excel
Good written and spoken English communication skills
Detail-oriented, organized, and reliable
Comfortable working remotely and managing routine tasks independently
Ready to Apply?
If you're detail-driven, comfortable with accounting tools, and looking for a stable remote role supporting U.S. businesses, we'd love to hear from you.
At H!KINEX, you'll find a remote-first, growth-focused environment where your work is valued, expectations are clear, and consistency is appreciated.
India
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Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Operational Framework & SOP Ownership:
Own the end-to-end SOP architecture for Payment Risk Operations - including risk investigation and case review SOPs, and the framework design for risk-related dispute and chargeback flows - ensuring the operating model scales to support new business lines such as OKX Pay and OKX Card.
Human-AI Collaborative Workflow:
Design and continuously optimize the human-in-the-loop operating model, defining how AI agents and human reviewers divide work, hand off, and escalate - so that coverage, decision quality, and throughput all improve as automation expands.
Automation Focus:
Increase the automation percentage within risk control processes to ensure efficiency and scalability, expanding the share of cases resolved without manual intervention.
Efficiency Evaluation:
Monitor and optimize moderation efficiency metrics such as SLA, automation rate, AI coverage and agreement rate, false positive rate, and average handling time (AHT).
Cross-Department Collaboration:
Work with product, engineering, and compliance teams to integrate risk control strategies system-wide. Partner closely with the risk strategy team, who own rule and model logic, to translate strategy changes into reviewable, scalable operational workflows.
Regulatory Compliance:
Collaborate with AML/Compliance partners to ensure adherence to regulatory requirements in risk control strategies.
What We Look For In You
5+ years of product or operations strategy experience in the risk management area, familiar with risk decision engines, modeling services, and risk analytics tooling.
Proven experience designing operational frameworks and SOPs for a review or investigation function at scale - not only documenting existing processes, but architecting the workflow, decision matrices, and escalation paths behind them. Experience with AI-assisted or human-in-the-loop operations is a strong plus.
Ability to translate operational strategy into detailed product requirements, and communicate those requirements clearly to cross-functional teams - including but not limited to engineering, business, partnership, operations, and merchant tech. Comfortable working closely with engineering on system and workflow design.
Track record of owning quality and throughput outcomes for a review or investigation function — defining QA standards, calibrating reviewer decisions, and driving measurable improvement in accuracy and efficiency.
Experience planning and managing review capacity, including in-house and outsourced/BPO teams, across multiple regions and time zones.
Data oriented - identifying, defining, tracking, and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring.
Experience leading cross-functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment.
Nice to Haves
Personal trading experience or education in financial or payment risk management.
Exposure to dispute, chargeback, or representment operations at a payment provider, acquirer, or issuer.
Proficiency in Mandarin is an added bonus, as you may cross-functionally collaborate with technical colleagues who primarily speak Mandarin.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Lead global finance operations. Accounting and reporting, month end close, financial controls, regulatory reporting, local audit, and regulatory reporting all sit under you. You'll lead a team of 30+ professionals across 15 countries and be accountable for the quality, timeliness, and defensibility of everything that comes out of it.
Partner with the regional C-suite on what's next. Business strategy, exchange listings, infrastructure investment, and M&A — you'll be in the room, and you'll be the one putting numbers behind the options. Capital planning and investor relations sit with you, as do external partnerships that carry a financial dimension.
Price the decisions before they're made. New products, new markets, new licenses. Each one gets a financial evaluation from your team — unit economics, capital requirements, tax and regulatory cost, downside cases. Leadership should be able to trust that analysis without re-running it.
Tighten controls and risk frameworks across crypto and fiat. This is the part most finance leaders haven't done before. Internal controls, SOX readiness, audit, and global regulatory obligations have to work across digital-asset custody and movement as well as conventional banking flows. You'll build the frameworks that hold up in both worlds.
Own external relationships. Regulators, banking partners, payment providers. These relationships determine what the business can and can't do in a given market, and they need a senior finance voice who regulators and bank credit committees take seriously.
Standardize the plumbing. Global finance policies, a single reporting architecture, consistent close and consolidation processes.
Sit on leadership committees at both the global and local entity level, including boards and governance bodies where a licensed entity requires it.
Maintain up-to-date knowledge of regional financial regulations and cryptocurrency market developments.
What We Look For In You
Degree in Finance, Accounting, Economics, or a related field
Deep technical foundation in IFRS and US GAAP. CPA, ACCA, CA or equivalent certifcation
15+ years of progressive financial leadership experience, preferably in a cryptocurrency exchange, fintech, or financial services company.
Strong understanding of cryptocurrency markets, blockchain technology, and digital asset accounting.
Expertise in financial regulations of various global jurisdictions (e.g., NYDFS, MAS, VARA, MiCA, FCA).
Proven experience with financial systems (e.g., Oracle NetSuite) and automation tools.
Strong analytical, strategic, and leadership skills with the ability to influence at all levels.
Excellent communication skills and ability to operate in a fast-paced, dynamic environment.
Experience managing multi-currency operations and intercompany transactions.
Ability to lead and develop teams in multiple jurisdictions and work across different time zones.
Nice to Have Have
MBA or equivalent
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto space
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $300,533 - $360,639
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is going all-in on AI-native localisation. The field has long been stuck on one trade-off: you can have translation quality, or you can have scale, but not both. And the real question was never "is this translation accurate?" — it's "can the user actually understand it and get through the flow?"
Web3 is the hardest place to solve this. The vocabulary reinvents itself constantly, with new tech jargon, protocol names and memes appearing every week. It sits next to dense, high-stakes trading terminology, where a single mistranslated word can mislead a user or move money. And every market has its own fast-moving regulations, so the "right" translation is a moving target that must stay compliant across jurisdictions in real time. If you want a localisation problem that is genuinely unsolved — high ambiguity, high stakes, high velocity — this is it.
We're going to break the trade-off with agents. You will own the 0-1 build and launch of two things:
A frontier
agentic translation system
that localises every market (20+ languages) with a human-in-the-loop mechanism.
A self-improving
agentic QA product
that autonomously evaluates translation and end-to-end localisation quality, flags its own failures, and closes the loop.
This is a build-the-frontier role, not a manage-the-vendor role.
This role does not require a linguistics or translation background, multilingual ability, or algorithm engineering skills. We're looking for a PM leader who can build a frontier agentic translation and QA system from 0 to 1 — and make the whole organisation share responsibility for localisation quality.
What You’ll Be Doing
You will lead a squad of product managers and developers, and work hand-in-hand with language managers, to ship the translation and QA systems into production. You set the product direction and quality bar; your PMs and engineers build the agents, harness and evals; and the language managers ground the system in what "good" actually means in each market. Your job is to make these three groups operate as one team — and to make localisation quality something the whole organisation owns, not just the language team.
Own the agentic translation system
Architect and ship it end to end, from 0 to 1, across all markets and 20+ languages — where models carry the work and humans set the standard and make the final call. Break the cost curve: hold quality flat while coverage scales across languages, content and release velocity, so cost stops growing linearly with the business. Make the system interoperate cleanly with OKX's existing localisation stack and content pipelines, rather than living as an island.
Build the agentic QA and quality automation
Stand up an autonomous QA agent that evaluates translation and localisation quality at scale — catching regressions before release, monitoring in production, and self-verifying every fix, using LLM-as-a-judge and eval harnesses rather than manual review. Evaluate not just accuracy and fluency but cultural fit, bias and safety — especially on regulated and financial content, where a wrong or non-compliant phrasing is a real risk. Make quality measurable: define and drive a hard quality signal — human-acceptance rate, or the edit effort needed to reach shippable quality (e.g. Translation Time-to-Edit) — so quality is a metric the system optimises against, not a subjective call. And protect the funnel: conversion on key user journeys should never be adversely affected by language or localisation issues.
Make it self-improving
Drive a sustained reduction in severe and recurring production issues — every escape becomes a new guardrail, and the system gets smarter with every release.
What We Look For In You
PM leader who has taken a frontier agentic product from 0 to 1, beyond translation.
Proven ability to ship genuinely novel products at the edge of LLM capabilities—and repeat that success here.
Accountable for business outcomes and measured on business metrics, not delivery volume.
Deep hands-on experience building large-scale, frontier-LLM agentic systems from 0 to 1.
Experience with harness/orchestration layers, multi-agent workflows, and LLM-as-a-judge or automated evaluation pipelines.
Has built quality systems, automated evaluations, or release gates that enable confident autonomous-system launches.
International product experience serving users across multiple languages and regions.
Nice to Haves
Built an agentic system from scratch
Shipped agentic / LLM applications in production
Finance, payments or another highly regulated industry.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Your Purpose
At Bitso, the Software Engineer on the Nexus Squad owns the reliability, scalability, and evolution of our mission-critical pay-in and pay-out systems, the financial backbone that moves billions of dollars worldwide.
You will design and deliver event-driven, high-throughput solutions that ensure every pay-in and pay-out is fast, accurate, and resilient.
Working closely with product, infrastructure, and compliance stakeholders, you will shape the technical direction of a domain where the bar for quality is exceptionally high, resilience is built through continuous learning, and every millisecond of performance matters — for the millions of retail users and the businesses that rely on Bitso to power their financial operations.
Reports To
This role reports to the Nexus Engineering Manager.
Who You Are
You are experienced in Java backend development, with a proven track record of shipping production systems at scale.
You are familiar with event-driven architecture patterns (event sourcing, CQRS, sagas) and have hands-on experience operating Apache Kafka in high-throughput, real-money environments.
You have designed and implemented distributed, fault-tolerant microservices that handle financial or similarly critical transactional data.
You have solid experience with relational databases (PostgreSQL preferred), including schema design, migrations, and query optimization.
You are comfortable with cloud-native infrastructure (AWS, GCP, or equivalent), containerization (Docker, Kubernetes), and CI/CD pipelines.
You communicate complex technical concepts clearly in English, written and spoken, to engineering peers, product managers, and senior leadership.
You work with a high degree of autonomy and ownership — you identify problems, propose solutions, and see them through to production.
You are familiar with AI-assisted development flow and tools (Cursor, Claude, CodeRabbit).
You have a strong sense of urgency and are comfortable operating in a fast-paced, high-stakes fintech environment.
Financial Domain (nice to have):
Familiarity with payment rails, reconciliation or idempotent transaction processing in financial systems is a strong plus.
What You Will Do
Own pay-in and pay-out systems: design, build, and maintain the core infrastructure that processes financial transactions and moves billions of dollars worldwide.
Architect event-driven solutions: design Kafka-based pipelines and workflows that guarantee correctness, ordering, and resilience at scale.
Drive technical decisions: lead architecture discussions, define and use patterns, and set standards for the pay-in and pay-out domain in collaboration with the Nexus team.
Deliver high-quality code: write clean, well-tested, high-performance Java code and champion engineering best practices through code reviews.
Embrace AI-assisted development: leverage tools like Cursor, Claude, and CodeRabbit as part of your everyday workflow, contribute to skills and guardrails development, and apply Spec-Driven Development (SDD) practices to ensure solutions are well-defined, reviewable, and aligned before implementation begins.
Ensure system reliability: proactively monitor, debug, and resolve production incidents with a focus on root-cause analysis and lasting fixes.
Collaborate cross-functionally: partner with Product, Compliance, and Finance stakeholders to translate complex business requirements into sound technical solutions.
Mentor and uplift: share knowledge with fellow engineers, contribute to internal tech talks, and foster a culture of continuous improvement within the squad.
Improve observability: instrument services with comprehensive metrics, logs, and traces to enable rapid diagnosis and confident deployments.
Research
in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Location: Mexico City, Cuauhtémoc, Mexico
Your Purpose
We're looking for a resourceful, analytical, and execution-obsessed B2B Growth Marketing Specialist to become the operational backbone of our marketing team. This is a hybrid role that spans demand generation, event operations, campaign execution, and marketing ops, all with a relentless focus on pipeline growth and efficiency.
You'll own programs end-to-end: from building the strategy and managing vendor relationships to tracking budgets, analyzing results, and iterating fast. Events are an important part of the mix, but so are ABM plays, content-driven lead gen, partner marketing, and everything in between.
We need someone who doesn't wait for instructions. You see a gap, you fill it. You use AI tools daily to multiply your output. You're as comfortable building a campaign report in HubSpot as you are negotiating a venue contract or writing a landing page brief. If you thrive in fast-paced, "do more with less" environments, this role is for you.
Reports To
Senior Marketing Manager for Bitso Business -
Ingrid Carraro
Who You Are
4+ years of experience
in B2B marketing, ideally in roles that combined demand gen, events, and marketing ops.
A genuine
growth mindset
— you're metrics-driven, experiment-happy, and always looking for the next lever to pull.
Solid experience
managing events and marketing budgets
, vendor contracts, and multi-vendor logistics.
Hands-on proficiency with
HubSpot (Marketing Hub & CRM).
Strong analytical skills
: you're comfortable in spreadsheets, dashboards, and data. You make decisions with numbers, not gut feeling.
Heavy, daily user of AI tools:
you already use AI to write, analyze, automate, and create. This is non-negotiable.
Exceptional
organizational skills:
you manage multiple projects, deadlines, and stakeholders without dropping balls.
Excellent written and verbal communication in
English and Spanish.
Based in
Mexico City
with availability for occasional travel.
Nice-to-Have
Experience in fintech, financial services, or enterprise SaaS B2B environments.
Familiarity with ABM platforms (Demandbase, 6sense, HubSpot ABM).
Experience with paid media management (Google Ads, LinkedIn Ads, Meta).
Knowledge of SEO/SEM fundamentals and content marketing strategy.
Experience with analytics and BI tools (Google Analytics, Looker, Tableau).
Experience with event platforms (Whova, Cvent, others).
What You Will Do
Event Marketing & Field Programs
Manage the end-to-end logistics of B2B marketing events: trade shows, hosted dinners, executive roundtables, webinars, virtual summits, and partner activations.
Source, negotiate, and manage external vendors (venues, A/V, catering, booth production, swag, event platforms) and own all related contracts and payments.
Build pre-event, during-event, and post-event engagement strategies to maximize pipeline impact from every event dollar spent.
Capture and repurpose event content (recordings, insights, testimonials) into downstream marketing assets.
Budget, Vendor & Project Management
Own and manage marketing budgets across events and campaigns: forecasting, PO tracking, invoice reconciliation, and ROI reporting.
Manage multiple vendor and agency relationships simultaneously, ensuring deliverables are on time, on budget, and on brand.
Maintain rigorous project management practices across all workstreams — timelines, briefs, status updates, and stakeholder alignment.
Marketing Operations & Analytics
Be able to manage workflows, lead scoring, email automation, campaign attribution, list segmentation, and reporting dashboards on HubSpot.
Ensure data hygiene across the CRM: proper UTM tagging, lead source tracking, duplicate management, and lifecycle stage accuracy.
Build and maintain performance dashboards that give leadership clear visibility into marketing's impact on pipeline and revenue.
Analyze campaign and channel performance to deliver actionable insights and recommendations to the team.
AI-Powered Productivity & Automation
Use AI tools (Claude, ChatGPT, Midjourney, Jasper, Notion AI, etc.) daily across the workflow — content drafting, data analysis, creative production, vendor research, reporting, and process automation.
Identify and implement automation opportunities to eliminate manual, repetitive work across marketing operations.
Stay on top of emerging AI-powered martech tools and proactively bring recommendations to the team.
Be a force multiplier — consistently deliver the output of a much larger team by working smarter with technology.
Content & Creative Collaboration
Collaborate with content and design teams (or lead directly when needed) to produce campaign assets: landing pages, emails, social content, one-pagers, presentations, and sales enablement materials.
Write clear, compelling briefs for creative and content requests, ensuring alignment with campaign goals and brand standards.
Support thought leadership efforts by coordinating webinar content, blog topics, and industry POV pieces with subject-matter experts
Cross-Functional Alignment
Work closely with Sales to ensure marketing programs/events are aligned with pipeline goals, territory plans, and target account lists.
Partner with Product Marketing to translate product narratives into demand gen campaigns and event messaging.
Provide regular performance updates and strategic recommendations to leadership.
Research
in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: China; Thailand; Indonesia; Malaysia
Emerging Travel Group
is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
This is a full-time, remote position open to candidates residing in East and South-East Asia.
Job Responsibilities:
Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
Negotiate and improve commercial and payment terms in line with business priorities.
Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
Contribute to internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
Requirements
Relevant experience.
Ideally, 2+ years of experience in supplier management, account management, partnerships or a similar role within travel or hospitality.
Supplier & commercial skills.
Experience managing external partners, negotiating commercial terms and driving supplier performance.
Analytical mindset.
Comfortable working with business and operational metrics, identifying root causes and turning data into actionable improvements.
Technical understanding.
Familiarity with API integrations and the ability to understand and resolve complex technical issues together with relevant teams.
Cross-functional collaboration.
Confident working with Technical, Product, Finance, Customer Support and other teams to drive issues and initiatives to resolution.
Ownership & prioritisation.
Proactive, structured and comfortable managing multiple suppliers and initiatives, prioritising based on business impact.
International mindset.
Ability to work effectively with partners and stakeholders across different markets and cultural contexts.
Benefits
We offer you
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
link
Location: Cyprus
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Zug, Switzerland
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: New York, New York, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result.
The Engagement Manager owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion.
This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator.
What you'll own
Client relationship
Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations.
Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative.
Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements.
Protect the relationship through delivery problems. Bring bad news early, with a plan.
Delivery, SOW to production
Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature.
Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path.
Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them.
Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done."
P&L and growth
Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early.
Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them.
Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence.
Team leadership
Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline.
Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design.
Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns.
What you bring
Required
Collaborative Engagement Manager with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment.
8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments).
Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals.
You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result.
Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods.
Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code.
Based in the New York metro area and able to be onsite with clients several days per week.
Preferred
Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization.
Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency.
Experience in a two-in-a-box model working alongside a commercial account owner.
How we work
Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue.
Small pods of senior FDEs staffed against outcomes, not seats.
Bias to shipping. Iterative delivery and clarity over process.
Low ego. The outcome matters more than who gets the credit.
Compensation and logistics
Base salary + Bonus and equity.
Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites.
Reports to the Head of AI Delivery, Turing Intelligence.
#LI-VC1
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.
WHAT YOU’LL DO
DELIVER HIGH-QUALITY IMPLEMENTATIONS
- Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
- Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES
- Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions
- Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout
BE A PRODUCT & WORKFLOW EXPERT
- Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing
- Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds
CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY
- Provide structured feedback and insights to Product to inform roadmap prioritization
- Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach
WHAT YOU'LL NEED
- 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions
- Strong project management and time management skills with the ability to keep multiple customers on track simultaneously
- Excellent verbal and written communication skills, including the ability to explain complex workflows simply
- Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions
- Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions
- Strong record of meeting or exceeding performance metrics in previous roles
- Ability to anticipate customer needs and position product capabilities proactively
- Comfort operating in a fast-paced, high-growth environment with evolving processes
NICE TO HAVES
- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Background in financial services, Fintech, or SaaS implementations
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
headAustralia; Sydney, New South Wales, Australia
seniorSingapore, Singapore; Experience planning and managing review capacity, including in-house and outsourced/BPO teams, across multiple regions and time zones
headUnited States (US); Ability to lead and develop teams in multiple jurisdictions and work across different time zones
Hong Kong, Hong Kong SAR; Singapore, Singapore
География найма не уточнена
Mexico City, Cuauhtémoc, Mexico
Lagos, Nigeria
УдалённоChina; Thailand; Indonesia; Malaysia
headCyprus
headValletta, Malta
headZug, Switzerland
headSpain
headUnited Kingdom
New York, New York, United States; For applicants from the European Union, please review
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.; Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)