Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Grafana Labs is looking for a
Senior Enterprise Account Executive, Acquisition
who will be responsible for prospecting and closing new business across the West region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
Responsibilities
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Requirements
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
In the US, the OTE compensation range for this role is $260,000 - $300,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Digital Sales Representative - Activate.
About the job
This position is needed to grow and retain high-value self-service accounts by engaging customers at the right moment, guiding product adoption, preventing churn, and helping customers reach scale across Twilio Communications, SendGrid, or Segment products. Twilio’s Self-Service Business serves more than 300,000 active customers and generates nearly $1B annually.
Responsibilities
In this role, you’ll:
Engage high-value self-service customers through programmatically assigned inbound and outbound leads.
Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale.
Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes.
Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value.
Collaborate with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry.
Ability to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions.
Strong communication skills with the ability to engage technical and business stakeholders.
Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities.
Ability to manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments.
Curiosity about cloud communications, customer engagement, email, data, or SaaS products.
Desired:
Experience selling SaaS, cloud communications, email, customer data, or developer-focused products.
Familiarity with product-led growth, self-service customer motions, or usage-based sales models.
Ability to interpret customer usage trends and translate insights into relevant sales conversations.
Experience working with Salesforce, Outreach, Gong, or similar sales engagement and CRM tools.
Interest in helping customers adopt and scale solutions across Twilio Communications, SendGrid, or Segment products.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $30.09/hr - $37.61/hr.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $31.77/hr - $39.71/hr.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $33.44/hr - $41.80/hr.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role will be accepted on an ongoing basis.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
Platform security is foundational to protecting Phantom and the systems our users rely on. We’re hiring a Senior Platform Security Engineer to own and improve security across our AWS and Kubernetes environments. You’ll work directly with infrastructure and engineering teams to secure the control planes, identities, workloads, and deployment systems behind our most critical products.
We’re building an AI-native security team that aggressively uses AI to expand the speed, depth, and reach of our work. We’re looking for a strong security engineer with high agency who can identify the risks that matter, build practical controls, and own problems through verified remediation. This is a hands-on role for someone who is comfortable working in production systems, writing code and infrastructure, responding to incidents, and making security improvements without slowing down the teams building on the platform.
This role is fully remote; however, we’re only open to candidates based in the US and Canada.
RESPONSIBILITIES
- AWS Security: Own and improve security across Phantom’s multi-account AWS environment, including IAM, Identity Center, networking, compute, storage, secrets, logging, and organization-level guardrails.
- Kubernetes Security: Secure production Kubernetes environments running on Amazon EKS, including cluster configuration, workload identity, RBAC, admission controls, network boundaries, secrets, container security, and tenant isolation.
- Identity and Access: Design least-privilege access models for engineers, services, and automation. Build scoped, auditable, and time-bound access paths for sensitive production systems.
- Mission-Critical Systems: Protect the infrastructure supporting products and services that handle sensitive data and high-value operations.
- Cloud Security Architecture: Lead security design for new infrastructure, platform services, and major architectural changes.
- Infrastructure and Policy as Code: Build reusable security controls using tools such as Pulumi, Terraform, Kubernetes policy engines, and automated configuration validation.
- CI/CD and Supply Chain Security: Harden build, deployment, and release systems, including GitHub Actions, workload federation, build runners, dependencies, artifacts, signing, provenance, and access to production environments.
- Security Automation: Build tools that identify and remediate cloud and Kubernetes risks at scale. Apply AI-assisted workflows where they materially improve analysis, coverage, or response speed.
- Cross-Functional Leadership: Partner closely with Infrastructure, SRE, Developer Experience, and product engineering teams. Establish practical platform-security standards and help teams adopt them.
QUALIFICATIONS
- 7+ years of experience in platform security, cloud security, infrastructure security, security engineering, or a closely related engineering role.
- Deep, hands-on experience securing production AWS environments. You understand IAM and resource policies, workload identity, network security, secrets management, logging, organization-level controls, and the ways these systems fail in practice.
- Deep experience securing Kubernetes in production, preferably Amazon EKS, including RBAC, workload identity, admission policy, network policy, pod security, secrets, and cluster hardening.
- Experience designing or securing mission-critical systems where compromise, excessive privilege, or loss of availability could have significant customer or business impact.
- Strong understanding of identity, authorization, least privilege, isolation, and blast-radius reduction across both human and machine access.
- Experience securing CI/CD and software supply chains, including GitHub Actions or similar systems, build runners, workload federation, artifacts, and production deployment paths.
- Experience writing and reviewing infrastructure as code using Pulumi, Terraform, CloudFormation, or similar tools.
- Ability to write production-quality code or automation in a language such as TypeScript, Python, Go, or Rust.
- High agency and ownership. You can take an ambiguous platform-security problem from initial investigation through implementation and verified remediation.
- Clear communication and a strong track record of partnering with infrastructure and engineering teams while maintaining a high security bar.
NICE TO HAVES
- Experience with AWS Nitro Enclaves or other trusted execution environments, including attestation, isolation boundaries, secure key handling, and operational lifecycle management.
- Experience securing financial, payments, wallet, custody, or other high-value transaction systems.
- Familiarity with key-management infrastructure, AWS KMS, CloudHSM, cryptographic signing systems, or secrets-management platforms.
- Experience operating or securing multi-region Kubernetes and AWS environments at significant scale.
- Familiarity with service meshes and cloud-native networking technologies such as Istio, PrivateLink, Transit Gateway, or eBPF-based controls.
- Experience with GitHub OIDC, Argo CD, Helm, Crossplane, or Kubernetes-based infrastructure delivery.
- Experience using cloud-security and observability platforms such as Wiz, Datadog, GuardDuty, Security Hub, or CloudTrail.
- Experience building policy-as-code, automated remediation, or security tooling used by a large engineering organization.
- Familiarity with blockchain infrastructure or self-custodial wallet architecture.
The target base salary for this role will range between $200,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We’re looking for a Talent Operations Manager to own the systems, data, and operating rhythm behind how Render hires. You’ll architect our ATS, build the reporting that Talent and hiring teams rely on, and lead process changes that help us scale without losing quality.
You’ll work closely with recruiters, recruiting coordinators, hiring managers, People leaders, and external partners. You’ll make sure our hiring data can answer the questions teams need to make better decisions.
This is a high-leverage role for someone who likes turning messy, fast-moving work into clear operating systems. You’ll help us reduce process drift, improve the candidate experience, keep hiring data trustworthy, and give the team better visibility into what is working, what is blocked, and where we need to adjust.
We value people who are practical, systems-minded, and steady when the work gets complex. The right person can zoom out to design how the system should work, then zoom in to improve the field, report, access role, or automation that is slowing the team down.
WHAT YOU’LL DO
- Architect how our ATS works across custom fields, access roles, interview plans, feedback forms, automations, integrations, and reporting foundations
- Own the reporting layer for Talent leadership and hiring teams, including dashboards, ad hoc reporting, metric definitions, and visibility into hiring plan progress
- Keep hiring data accurate and reconciled across the ATS, the hiring plan, and downstream systems so decisions get made on numbers people trust
- Partner with People on job architecture, leveling, and offer consistency, and keep the ATS and People systems aligned as roles and plans change
- Partner with Finance on hiring plan reconciliation and the reporting leadership uses to see where the plan stands
- Turn recurring Talent Operations requests into better systems: identify patterns, improve workflows, automate repeatable work, and make the right processes self-serve
- Evaluate, procure, implement, and manage tools for sourcing, scheduling, reporting, and recruiting operations
- Own how our systems connect, including scoping, testing, and maintaining API-based reporting, integrations, and automations that reduce manual work for recruiters and coordinators
- Lead process rollouts with clear documentation, training, adoption checks, and follow-through so changes stick
WHAT WE’RE LOOKING FOR
- 5+ years in recruiting, recruiting operations, talent operations, people systems, or a similar systems and data role in a high-growth environment
- Deep ATS expertise, with Ashby strongly preferred. You can design how the system should work, not just maintain it, across custom fields, access roles, interview plans, automations, integrations, and reporting foundations
- Strong analytical skills. You can take a vague question, decide what data would answer it, and build the report yourself
- Proficient in Google Sheets or Excel. You can pull data together from multiple sources and turn the result into a case a cross-functional partner can follow
- Experience owning data integrity across an ATS and the systems around it, including reconciling against a hiring plan or another source of truth
- Strong program and change management skills. You can roll out a new process, teach it, measure adoption, and keep the team aligned
- Clear written communication, strong documentation habits, high attention to detail, and good judgment in a fast-moving environment
NICE-TO-HAVES
- Experience building or scaling a recruiting operations function at a post-Series B/C company
- Experience supporting technical recruiting teams or high-volume engineering hiring
- Hands-on experience with the Ashby API or ATS-based reporting
- Exposure to headcount planning or headcount management systems
- AI fluency, with good judgment about where AI helps, where it adds risk, and what checks are needed before others rely on the output
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: Dallas, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Project Management Office (PMO) Project Manager (Data Center Construction) is the PMO's embedded project management partner to the Pre-Construction and Construction functions. This is not a traditional construction PM role responsible for replacing the technical ownership of the Pre-Construction or Construction teams. Department leaders and subject matter experts retain ownership and accountability for their work. Instead, the PM provides the cross-functional coordination, structure, visibility, and accountability required to move complex initiatives forward across departmental boundaries. Pre-construction and construction activities inherently depend on multiple teams - including Site Development, Operations, Technology, EHS, Finance, Procurement, Legal, and external partners. The PM ensures those dependencies are identified early, responsibilities are clear, decisions occur at the appropriate time, and work across departments remains aligned to broader project and business priorities. The role gives department leadership a partner who can take complex initiatives and create the structure required to execute them effectively while allowing technical leaders to remain focused on their areas of expertise.
What You’ll Do:
Partner closely with Pre-Construction and Construction leadership to understand priorities, upcoming work, constraints, and cross-functional needs.
Translate complex initiatives into clearly defined workstreams, tasks, milestones, owners, dependencies, and decision points.
Establish and maintain visibility into current and upcoming work through the PMO project management systems and reporting processes.
Identify dependencies between Pre-Construction / Construction and Site Development, Operations, Technology, EHS, Procurement, Finance, Legal, and other functions.
Facilitate the cross-functional meetings required to move work forward, with clear objectives, ownership, decisions, action items, and follow-through.
Connect department heads and functional stakeholders when work has broader organizational impacts or requires decisions across teams.
Identify risks, stalled work, unclear ownership, resource constraints, or competing priorities and drive the appropriate conversations toward resolution.
Escalate material risks and decisions to department leadership, the Head of PMO, or business leadership when appropriate.
Partner with department leadership on prioritization and sequencing when multiple initiatives compete for resources or have interdependent timelines.
Support capacity and resourcing discussions by providing visibility into upcoming work, workload, dependencies, and potential constraints.
Ensure required Procurement, Finance, Legal, and other support-function processes are incorporated into project plans and initiated at the appropriate time.
Improve communication between Pre-Construction / Construction and other departments by ensuring relevant information reaches the appropriate stakeholders and other embedded PMO PMs.
Provide objective facilitation when priorities, ownership, timelines, or expectations conflict across departments.
Track execution against agreed business priorities and provide leadership with clear visibility into progress, risks, decisions, and blockers.
Partner with the Head of PMO and other embedded PMO PMs to consistently apply PMO standards, tools, processes, and reporting practices.
What We’re Looking For:
5+ years of experience in project management, program management, construction, infrastructure, engineering, development, or a related environment.
Experience coordinating complex initiatives involving multiple departments, technical teams, and business stakeholders.
Working knowledge of pre-construction and construction processes sufficient to understand dependencies, sequencing, terminology, and business impacts.
Strong ability to take ambiguous or complex initiatives and create structured execution plans.
Demonstrated ability to facilitate cross-functional teams and create accountability without direct authority.
Strong stakeholder-management skills and ability to communicate effectively with technical teams, functional leaders, and executives.
Strong problem-solving skills with an ability to identify organizational gaps, dependencies, and risks before they affect execution.
Experience with project/work management platforms such as Jira and related collaboration and documentation tools.
Strong written and verbal communication and executive reporting skills.
PMP or equivalent certification preferred.
What We Offer (US):
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (11)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Opportunities to learn about the Crypto industry
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Reports to:
Vice President, Partnerships
Level:
Director (we are open to hiring at Senior Director level for more experienced candidates)
Role overview
GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector.
To reach this milestone, we have brought all fundraising efforts under one leadership, to enable better coordination and optimisation of fundraising streams and operations over time. This unified approach is building a high-performance fundraising team that identifies and secures high-quality leads, while standardizing revenue operations and knowledge-sharing across all verticals, enabling a better donor experience and securing long-term funding to achieve our goals of eliminating extreme poverty and responding better in crisis.
The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale. As we grow our Emergency Cash and US work alongside our work on ending extreme poverty, the candidate will also help ensure fundraising strategies are complementary rather than competing. This is a BizOps-first role. You will build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable, and you will represent Fundraising to Finance, Compliance, Grants Management, and the People team.
Alongside this, the role carries a chief-of-staff dimension: partnering with the Vice President of Partnership on strategic priorities, high-stakes internal and external communications, and organizational change management, so the VP's time is focused on the highest-impact work.
Depending on the skills and interests of the person we hire, this role may grow to manage a team of 3-5, covering some combination of: fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management. Reflecting our "Team Next" value and commitment to organizational excellence, this person will drive cross-functional collaboration to ensure fundraising operations scale seamlessly alongside our global growth.
Key responsibilities
Own Fundraising's revenue operations: data, systems, and process (primary focus)
Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth.
Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction.
Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions.
Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution.
Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization.
Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support.
Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales.
Build and lead a team as the function matures
As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area.
Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals.
Act as the go-to liaison between Fundraising and other functions
Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes.
Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched.
Partner with the VP on strategy and organizational effectiveness (chief-of-staff functions)
Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications.
Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work.
Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed.
Lead on cross-fundraising initiatives and priorities
Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives.
This role would suit somebody who is comfortable working in a fast-paced environment, who is energized by building systems and structure out of ambiguity, and who enjoys pulling together disparate workstreams into a cohesive, impactful strategy. It's a strong fit for someone with a business operations, revenue operations, or chief-of-staff background who wants a role weighted toward building and owning systems (and, over time, building a team) rather than one focused primarily on executive support.
What we're looking for
8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization.
Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on.
Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions. An advanced degree (e.g. MBA) is a plus, not a requirement.
Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line.
Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5.
Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials.
Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence.
Bonus
Experience working with institutional donors or fundraising teams in Africa.
Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
For Director level:
United States
Base Salary:
$134,400
Bonus at Target Performance:
15% (~$20,160, with potential for upside. At the referenced 1.17× performance multiplier: ~$23,587)
Estimated Total Compensation at Target:
$154,560+
Annual Benefits Stipend:
$21,393
Kenya
Base Salary:
$106,280
Bonus at Target Performance:
15% (~$15,942, with potential for upside. At the referenced 1.17× performance multiplier: ~$18,652)
Estimated Total Compensation at Target:
$122,222+
Annual Benefits Stipend:
$21,393
For Senior Director level:
United States
Base Salary:
$166,980
Bonus at Target Performance:
15% (~$25,047, with potential for upside. At the referenced 1.17× performance multiplier: ~$29,305)
Estimated Total Compensation at Target:
$192,027+
Annual Benefits Stipend:
$21,393
Kenya
Base Salary:
$137,910
Bonus at Target Performance:
15% (~$20,687, with potential for upside. At the referenced 1.17× performance multiplier: ~$24,203)
Estimated Total Compensation at Target:
~$158,597+
Annual Benefits Stipend:
$21,393
This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada (EST/CST time zones)
The Opportunity
About Grafana Frontend
The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualization and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.
You'll also have the opportunity to work across the Grafana Frontend team and partner with other squads within the Grafana department to drive innovation and solve complex engineering challenges.
The squad: DataViz
We build and evolve the Grafana Visualizations. We want to give our users the ability to visualize their data in a way that’s easy to set up and understand, so they can pull out interesting and valuable insights.
Some of our recent projects include:
Externalisation of our core visualization to be independently releasable and remove interdependencies
GraphViz
: Visualize relationships, flows, and architectures using the Graphviz DOT language with live metrics from any Grafana data source.
Raising the bar on quality and reliability: improving our test coverage, introduce a new testing strategy and tooling for visual regressions
Refresh the look and feel of our existing
visualizations
. E.g
Table
and
Gauge
Our work is open source, you can browse
grafana/grafana on GitHub
directly to see how we build our software. Our stack is primarily Typescript, React, and
uPlot
and
eCharts
for our visualisations.
What you’ll be doing
Lead multi-quarter technical initiatives from problem framing through rollout. Including getting user feedback and measuring whether what you shipped actually worked
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Cross-squad collaboration: Represent the team's work outside the team, write the design proposals, run the demos, and make the case for our roadmap in cross-team discussion.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Technical leadership
. You have solid experience leading teams through projects, mentoring other engineers and serving as a force-multiplier. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism
. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset
: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus points for:
Open-source contribution or maintainership, and comfort engaging a community in the open.
Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
About Alps2Alps
Alps2Alps is an innovation-driven travel tech company dedicated to travel tailored with love, powered by innovation and a commitment to the Earth. The company develops innovative solutions to drive customer satisfaction and business growth, serving hundreds of thousands of clients.
About the role
Looking for organized and efficient Dispatchers to coordinate transfer services in real time. The Dispatcher acts as a key contact between clients, drivers, Customer Service, and the Planning team, ensuring smooth communication and handling day-of-service tasks.
Responsibilities:
— Coordinate communication between clients, drivers, Customer Service (CS), and the Planning team;
— Monitor real-time transportation operations, ensuring efficiency and timely service;
— Support customers on the day of service, resolving issues or delays;
— Use dispatch and communication tools such as IP phones, Slack, and CRM to maintain smooth operations;
— Handle unexpected situations effectively to minimize service disruption;
— Maintain accurate and up-to-date records in the dispatch system;
— Collaborate with other departments to ensure customer satisfaction and operational success.
Requirements:
— Proficiency in communication platforms: IP phones, Slack, messaging apps;
— Experience with dispatch management systems;
— Background in logistics, tourism, taxi services, or goods delivery coordination;
— Reliable PC, headphones, and microphone for communication;
— Stable internet connection for remote work;
— Proficiency in English (C1); knowledge of Russian or French is an asset;
— Strong understanding of geographic locations within the service areas (Alps);
— Ability to collaborate effectively in a team;
— Excellent verbal communication and problem-solving skills;
— Willingness to work 12-hour shifts, day or night;
— Highly adaptable and able to manage unexpected and challenging situations.
Work Schedule:
— 5 days a week, 12-hour shifts with predetermined schedule (day/night shifts);
— Fully remote work (excluding sanctioned countries).
Contract details:
— Temporary contract until April 20, 2027, with possibility of extension;
— First month focused on training and learning;
— From second month, performance evaluated based on KPIs.
Salary Range:
— 700 EUR/month during training and probation (first month);
— From second month, salary ranges from €1,500 to €2,000 based on performance and KPIs.
Selection process:
— Group interview;
— Competency-based interview;
— Reference check;
— Offer.
УдалённоmiddleRemote work (excluding sanctioned countries); Work Schedule: 5 days a week, 12-hour shifts with a predetermined schedule; may be night/day shifts Fully remote work (excluding the sanctioned countries)
Location: United Kingdom; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
What you'll do
Design and maintain IREG-based test campaigns for roaming partners, network changes and service launches across Data, Voice and SMS.
Manage the test SIM and eSIM fleet, remote test probes, campaign configuration, scheduling, execution, reporting and coverage history.
Build repeatable test pipelines, integrate smoke and regression suites into CI/CD, and provide clear release gates; so that core network changes and Steering of Roaming adjustments never quietly break the existing footprint.
Define the KPIs, baselines and thresholds that tell us the service is healthy. Correlate synthetic test results with production KPIs and real customer journeys, and turn what you find into alerts and runbooks the Operations team can act on.
Design and run the tests that show our geo-redundancy behaves as designed, i.e. site failover and failback, Diameter and GTP path recovery, session survival, data consistency after a switch; and verify that our core platforms deliver the capacity they were dimensioned for, under sustained load and under signalling bursts.
Analyse PCAP, MAP/SS7, Diameter, GTP and DNS traces alongside monitoring data to isolate failures, support root cause analysis, validate fixes and strengthen regression coverage.
What you'll bring
You've worked in telecom QA, network testing, service assurance or roaming validation.
You know how LTE/EPC fits together. Give you a registration or session flow and you'll find where it broke.
Wireshark is where you go first, not last.
You write your own automation in Python or something close, and you keep regression suites running in CI/CD.
Nice to have
Experience at a roaming hub, IPX provider, mobile operator or MVNO, including partner interoperability testing.
Hands-on SIM box or remote testing probe management.
Exposure to 5G roaming and VoLTE roaming, including S8HR and SMS over IP.
Familiarity with HSS/HLR, PCRF and OCS functions, and how they show up in roaming failures.
Working knowledge of GSMA roaming procedures and documents, including IR.21, IR.24, IR.35, IR.38 and IR.92.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £54,400 – £78,200
📍 Ireland: €62,800 – €90,275
📍 Western/Northern Europe: €41,600 – €86,250
📍 Southern Europe: €37,200 – €81,650
📍 Central & Eastern Europe: €42,800 – €74,175
📍 South-Eastern Europe / Balkans: €37,600 – €55,200
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The
Reddit Consumer Engineering
organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit.
This centralized role hires across several high-impact consumer teams, including:
Core Product & Feeds:
Home Experience, Recommendations & Content Discovery, Content Contribution
Community & Presence:
Reddit Pro, Youth Experience & Teen Safety, Creator Tools
Growth & Engagement:
Authentication, Notifications, Social Sharing, SEO, Onboarding.
Monetization & Conversion:
Paid User Acquisition, Conversion Funnel Optimization
Identity & Security:
Account Management, Trust & Safety
What You’ll Do
Cross-Functional Product Architecture:
Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions.
End-to-End Delivery:
Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability.
Metrics & Experimentation-Led Engineering:
Design, build, and evaluate A/B experiments. Work with tools like BigQuery, HEX, or Firebase to analyze user behavior, conversion funnels, and retention loops to make data-backed engineering decisions.
API & System Performance:
Build and maintain scalable APIs (GraphQL, REST, gRPC) and distributed backend services optimized for client consumption and consumer UI performance.
Technical Rigor & Modern Tooling:
Establish engineering best practices, improve developer workflows, mentor teammates, and use modern, AI-integrated tools to ship high-quality products efficiently.
Who You Are
User-Centric Mindset:
An advocate for the user with an intuitive feel for product usability, interaction design, social dynamics, and user growth loops. You care deeply about
why
a feature is being built and its impact on the end user.
Data-Informed & Hypothesis-Driven:
Comfortable working alongside Data Scientists and PMs to design experiments, establish core performance metrics, and iterate quickly based on real-time feedback.
Technical Rigor at Scale:
5+ years of hands-on backend development experience building and operating large-scale distributed serving systems in high-concurrency environments.
Bias for Action:
Self-directed, innovative, and comfortable navigating ambiguity in fast-paced product environments where balancing velocity with system reliability is essential.
Collaborative Communicator:
Outstanding communication skills with a track record of driving cross-functional alignment in fully remote or hybrid team environments.
Technical Qualifications
Languages:
Proficiency in modern backend languages such as
Go
or
Python
(or Java, Kotlin, Rust, C++).
API Design:
Expertise in designing and maintaining scalable, maintainable APIs using
GraphQL
,
REST
, or
gRPC
for native mobile and web applications.
Data & Caching:
Experience with high-throughput caching layers and distributed datastores (e.g.,
Redis
,
Cassandra
,
PostgreSQL
).
Modern Workflows:
Experience or interest in using AI-assisted engineering tools to accelerate development workflows.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,000
—
$267,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We’re hiring a Senior Principal Software Engineer to own the technical strategy and architecture for the Fanatics Betting and Gaming engineering team, driving the design and development of a highly scalable, fault-tolerant online platform. You'll work on critical areas such as Betting and Gaming market integration, risk management, tooling and other mobile/backed systems that deliver seamless customer experiences.. This leader will drive complex cross-team initiatives, establish scalable technical patterns, improve reliability and operational excellence, and partner across Engineering, Product, and Security to ensure our most critical services are reusable, compliant, high-performing, and built to support rapid innovation.
Responsibilities
Set the technical direction for driving the design and development of a highly scalable, fault-tolerant online Betting and Gaming platform. You'll work on critical areas such as sportsbook market integration, risk management, tooling and other backed systems that deliver seamless customer experiences..
Lead architecture for critical, cross-cutting systems, ensuring solutions are scalable, resilient, secure, and built for long-term reuse.
Partner with Engineering, Product, and Platform leaders to shape priorities, sequencing, and technical trade-offs across multiple teams and domains.
Drive the design and execution of the organization’s most complex technical initiatives, especially those spanning teams, systems, and regulatory constraints.
Establish and elevate engineering standards, design principles, and review practices that improve quality, maintainability, and operational readiness.
Identify and resolve systemic technical risks, performance bottlenecks, and architectural contention, guiding teams toward pragmatic, durable solutions.
Mentor senior engineers and influence technical decision-making across the organization, serving as a trusted technical leader to executives and cross-functional stakeholders.
Required Qualifications
15+ years of software engineering experience, with deep expertise in backend and distributed systems.
Proven ability to set technical direction and influence architecture across multiple teams or domains.
Outstanding system design and architectural judgment, especially in complex, high-scale environments.
Deep experience building secure, reliable, and performant production systems.
Track record of leading large, cross-cutting technical initiatives from design through adoption.
Strong engineering judgment across scalability, operability, maintainability, and technical trade-offs.
Experience building platforms, services, or frameworks that create leverage across an engineering organization.
Excellent communicator with the ability to influence at both the technical and executive level
Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities
Preferred Qualifications
Experience in one or more core platform domains such as identity and account systems, payments and transactions, loyalty and promotions, platform engineering, or developer productivity.
Experience with mobile cross-platform technologies eg Kotlin Multiplatform
Experience thriving in fast-paced, high-growth startup environments.
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$230,000
—
$330,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX | New York, NY | Lisbon, Portugal | London, UK
About the Role
As the Engineering Manager for our Developer Observability Platform you will manage a high-velocity customer-obsessed team. Your mission will be to empower customers by making their telemetry discoverable and actionable in one place.
The team is international and distributed, they move fast and are deeply attuned to customer feedback. They bring a deep range of observability experience from major companies and fast-moving startups. This is a deeply cross-functional role that will need to understand the nuances of monitoring some of our most complex and high volume primitives such as Workers, Workers for Platforms, Agents, and Durable Objects. This is a high-visibility role that will be directly interfacing with some of our biggest customers.
Responsibilities
Deliver excellent customer outcomes above all else. Whatever is required - building, planning, deciding, designing, communicating - you are accountable and get it done.
Set the technical and product vision along with your PM and Engineers. Build the right thing at the right time.
Building an observability platform for the current AI driven ecosystem. Agents empower new types of platforms capabilities even as they require new types of observability.
Own the operational aspects of your platform such as SLOs, incident response, customer escalations, and technical debt. Reliability is its own feature.
Recruit, mentor, and grow engineers. We have a high bar and expect you to raise it.
Cultivate a team culture that values fast iteration, high agency, and ownership.
Work cross-functionally with a range of platform and product teams to instrument and surface meaningful data in actionable ways.
Desirable Skills, Knowledge & Experience
A minimum of 8 years of relevant industry experience, including at least 4 years managing software engineering teams.
Proven track record leading teams that have shipped and operated complex, large-scale systems and data-driven applications. Preferably in observability, developer platforms, cloud infrastructure, edge/proxy systems, or high-scale APIs.
Significant technical depth, with the ability to guide architectural discussions, make credible technical decisions, review designs, and unblock your team.
Strong developer tools taste. You have used and built enough observability products to know what makes them delightful or painful.
Demonstrated ability to hire, coach, and develop senior engineers, and to build high-performing, inclusive teams that ship. You care about teams and team culture.
A hands-on approach to leadership: you consider yourself a builder, stay close to the code, know the numbers, know the customer, and know what to build next.
Bonus Points
Working on hosted customer-facing observability products
Instrumenting observability in global-scale, production environments
Implementing observability (OTLP, OLAP databases such as Clickhouse, Grafana, Elasticsearch, Kibana, etc)
Experience building with Cloudflare’s Developer Platform and have opinions on where we could improve, especially with respect to observability.
Compensation
Compensation may be adjusted depending on work location.
For NY-based hires: Estimated annual salary of $220,000 - $303,000
For Portugal-based hires: Estimated annual salary of €89,000 - €122,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Spain, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies.
Balance:
Flexible hours, Total work from home possible anywhere in Spain 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: London, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Berlin, Remote
Workplace: remote
Introduction to the Team & Role
What if your team was the one that got to show how an AI-native company runs — and tried it on itself first?
GTM Systems team owns the tools that sales, marketing, customer success and services run on (Salesforce, Marketo, data enrichment) and the AI agents, automations and knowledge layer built on top of them. Our mission: take repetitive work off GTM teams so they can spend their time on customers and decisions.
We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. An AI and Systems Architect, who sits in the team, owns the technical foundations of our AI stack and Salesforce. Now we need a hands-on leader who turns business needs into shipped AI use cases on top of them.
You'll work closely with GTM leaders, operators, data teams, engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.
This is a high-impact role for someone who loves working at the intersection of AI, operations, systems and go-to-market strategy.
Key Responsibility Areas
Build and own the portfolio of AI use cases for the whole GTM with your team, from identifying the business case to building, adoption and ROI, in partnership with Data and Enablement.
Own one functional scope end to end, such as Customer Success or Professional Services: learn how the team works, map its processes, design the solution and build the agents and automations yourself
Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility.
Lead and coach 3 senior ICs across Salesforce, marketing/BDR, CS systems
Set a high bar for documentation, testing and deployment — and hold it without slowing the team down.
Work hand in hand with the AI and Systems Architect, who owns the technical design, tool choices and standards: bring the business needs, challenge the design and build within those standards.
Drive adoption and change management for new GTM capabilities across distributed teams.
What You'll Do
Within 1 month, you will:
Know the team, the stack, and the cross-functional leaders and teams you’ll partner with.
Understand the main business challenges and opportunities for each GTM function.
Own the team's current quarterly objectives and the routines that keep them visible.
Within 3 months, you will:
Have audited one GTM function end to end and shipped a first AI use case with its business owner.
Have a first GTM AI roadmap, agreed with the stakeholders and the team.
Have taken one major cross-functional change from plan to done.
Have mapped your functional scope end to end and shipped a first AI use case with its business owner.
Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
Within 6 months, you will:
Have each team member working from a roadmap you challenged and helped build.
Have shipped at least one agent that watches business data and reaches people on its own, with outcome measures agreed before launch.
Within 12 months, you will:
Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
Have the team recognized as the company's reference for AI-native operations, with a development path agreed with each member.
The Skill Set
Must have
GTM fluency: you know how sales, marketing, customer success and professional services work day to day (their processes, metrics and tools) and you speak each team's language.
4+ years in consulting, in a strategy and operations role or as a product manager at a tech company, where you mapped and challenged business processes, built roadmaps and drove them through with senior stakeholders.
You audit a process, tell whether it's any good, and judge where AI and automation create value, and where they don't.
A real appetite for systems, tooling and AI: you are at ease with GTM tools (CRM, marketing automation, enrichment), you have built with AI tools on your own initiative and you keep up with new releases.
You know how to coach a team: you challenge people's roadmaps and builds, help them get better, and explain complex topics clearly to non-technical people.
You get stakeholders aligned and drive change through to adoption, in fast-moving environments without an established playbook.
Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
Have enough technical judgment to challenge an architect's design, without owning the architecture yourself
Set and hold standards for documentation, testing and deployment without slowing the team down, and coach the team with care.
Fluent English (US/UK) / B2 level or equivalent (FR).
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
Nice to have
Hands-on experience building agents or automations with Claude or similar tools: skills, prompts, connectors.
Deep expertise in Salesforce or marketing automation tools.
A background in RevOps or GTM operations.
Experience managing or coaching a team.
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits:
Work From Home perks, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, Total work from home possible anywhere in Germany 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process
Call with the Talent Acquisition Manager
Discovery Interview with the Hiring Coach (VP of Operations)
Case Study with the Hiring Coach and future Team
Clarification Interview with Future Direct Reports
Convexity Culture Interview
Offer!
Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Risk & Analytics team makes crucial decisions that direct Affirm’s business strategy. Our team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools and analytical frameworks. We take ownership of the entire analytical lifecycle, from initial question to final business decision, ensuring Affirm grows efficiently and intelligently.
About the role
The Collections & Recoveries Analyst will own and drive the collections and recoveries strategy for Affirm Canada, spanning the full post-delinquency lifecycle from early-stage digital and outbound collections through third-party recovery-agency placement and post-charge-off recoveries, partnering closely with Product and Compliance to ensure collections and recoveries practices meet Canadian federal and provincial consumer protection, collections, and privacy requirements. The analyst will be responsible for owning and driving the collections and recoveries roadmap for the market, quantifying the impact of new collections and recovery initiatives, and monitoring downstream performance.
The ideal candidate will have a combination of strong analytical expertise with a deep understanding of consumer credit and collections behaviour, and the ability to improve recovery outcomes through data-driven insights, vendor management, and cross-functional stakeholder management.
Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience.
What you’ll do
You will own the full Canadian post-delinquency lifecycle: digital and outbound collections, third-party agency placement, and post-charge-off recoveries.
Collections channel strategy. Own the digital and calling collections mix: comms cadence and sequencing, day-of-week and channel optimisation, outbound calling strategy, and the experiments that prove what drives repayment.
Recoveries Strategy. Own recoveries strategy and performance analytics: recovery rates, cost-to-collect, placement mix, liquidation curves, and vendor scorecards
Strategy and roadmap ownership. Set and iterate the Canadian collections and recoveries strategy across delinquency, roll rates, agency performance, and charge-off / net-after-charge-off outcomes. You will identify, size and drive initiatives to improve collections and recoveries performance.
Initiative design and quantification. Take collections and recoveries initiatives from hypothesis to launch to measured impact: sizing the opportunity up front, developing A/B experiment frameworks, and proving the result afterwards.
Regulatory partnership. Work with Product, Legal and Compliance so that every treatment you design holds up against Canada's distinctive regulatory landscape: province-by-province collection-agency and consumer protection legislation, Quebec's separate civil-law regime and consumer credit rules, and federal and provincial privacy laws.
Cross-market leverage. Partner with collections and recoveries teams across other geographies, particularly the US, to drive cross-market leverage.
What we look for
5-7+ years in credit risk, collections, or recoveries strategy analytics in consumer lending.
Experience designing or optimising collections and/or recoveries strategies leveraging data, analytics and insights.
Very strong analytical background with proficiency in SQL, Python, or other scripting languages.
Demonstrated ability to interpret credit and collections performance data and translate it into action.
Knowledge of collections, recoveries, and delinquency management practices. Familiarity with Canadian consumer protection, collections, and privacy regulations (e.g., provincial consumer protection / collection-agency legislation, PIPEDA) is a plus.
Excellent cross-functional communication and stakeholder management with ability to communicate findings and recommendations clearly to both technical and non-technical audiences.
A passion for finding insights in data and driving change based on those insights.
Intelligence + Humility. Hubris is the fastest way to blow up a business!
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
Base Pay Grade
- M
Equity Grade
- 5
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $145,000 - $205,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
УдалённоКанада, США; This role is fully remote; however, we’re only open to candidates based in the US and Canada; We strongly encourage candidates of all backgrounds to apply
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.