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Location: New York, NY, United States About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About the Team Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow — from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Overview As a Sr. Staff Mobile Engineer, you'll be a defining technical voice on a multi-platform app built on Kotlin Multiplatform, shipping across Android, iOS, and additional targets from a shared codebase. You'll combine strategic thinking with hands-on execution — leading architecture decisions, setting engineering standards, and guiding engineers across the organization. Your impact will extend well beyond your immediate team, shaping how we build across platforms at scale and influencing the long-term direction of our mobile engineering practice. Our engineering strategy centers on KMP and Compose Multiplatform to deliver high-quality, consistent experiences across platforms. At this level, you won't just work within that strategy — you'll help define and evolve it. Responsibilities Own the multiplatform engineering strategy across Android and shared KMP layers — setting technical direction for the team and influencing architecture decisions across the broader mobile organization Lead end-to-end execution of complex, multi-quarter features and systems, from architecture and design through deployment and continuous refinement across multiple platform targets Define and enforce engineering principles and best practices across Android and KMP surfaces, raising the standard for the entire mobile organization Drive architectural decisions across a layered, multi-module KMP codebase — establishing patterns for shared business logic, Compose Multiplatform UI, and cross-platform state management that scale across teams Partner with shared platform teams to shape contracts, shared standards, and a unified UI component library that works consistently across platforms and product lines Drive high-impact technical decisions in close partnership with product, design, and executive stakeholders — balancing immediate business goals with long-term scalability Champion software quality, testability, operational metrics, and build system health across the organization, holding teams to a higher standard Mentor and grow engineers at all levels, providing technical coaching that compounds across teams and fosters a culture of continuous learning Lead incident resolution as part of the on-call rotation and proactively remove cross-team blockers to maintain momentum on complex, multi-platform projects Model rigorous code reviews that elevate standards across the codebase and influence how the broader team approaches quality Experience and Skills 10+ years of experience building highly scalable, consumer-facing Android applications with a strong track record of sr. staff-level technical leadership and cross-platform ownership Expert-level Kotlin — deep mastery of coroutines, flows, language idioms, and best practices; proven ability to drive standards and mentor engineers at all levels Deep KMP fluency — hands-on experience developing and scaling shared business logic in a large, multi-module KMP codebase, with the ability to lead others and define the path forward Strong command of MVI and reactive architecture patterns across Android and shared KMP layers, with experience applying them consistently at scale Gradle and build system expertise — multi-module projects, convention plugins, dependency management, and build performance in large codebases Experience with CI/CD pipelines, SDK versioning strategies, and automated release management across mobile platforms and libraries Hands-on experience with Compose and Compose Multiplatform, with deep knowledge of Android platform best practices, design system standards, and end-user considerations Proven ability to communicate complex technical decisions clearly to engineers, executives, and non-technical stakeholders Strong track record of driving Agile/SCRUM process improvements and delivery excellence across teams in fast-moving, large-scale environments Team-first mentality with the drive to raise the bar continuously Strong Desired Compose Multiplatform experience across Android, iOS, desktop, and additional targets Experience with KSP-based codegen, Koin, or similar DI patterns in a KMP environment Familiarity with feature flag systems, mobile observability tooling, and platform integration patterns Familiarity with distributed systems and event-driven architect Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ #LI-Remote #LI-AL1 Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $204,250 — $268,750 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross disciplinary teams. He will ensure all electrical subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch ready spacecraft. Tasks summary: EMC Architecture Concept & Requirements • Capture, allocate and trace EMC functional, performance, and requirements. • Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode control, and harness segregation requirements & routing constraints). EMC Analysis & Electrical Design • Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle. • Recommend mitigation such as shielding, filtering, grounding schemes, layout rules. DC Power Distribution • Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects. • Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support ICDs with payload and platform teams and suppliers. • Act as the EMC authority in System and subsystem design reviews • Liaise with RF, Power, Structures, Propulsion, Software and Ground Segment teams to resolve cross disciplinary EMC issues early. • Support B&P (Phase 0 & pre-Phase A). Integration & Verification (IVV) • Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS). • Oversee test facility set up, instrumentation calibration, test execution, data reduction and results certification. • Author test procedures, and acceptance criteria. • Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns and provide EMC training sessions. • Act as technical liaison with customers, partners and external vendors. • Act as Continuous Improvement stakeholder. • Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change. • Maintain GDIR and EDTS streamlining. • Ensure all artefacts, analysis and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On‑Orbit & Operations Support • Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Support SOOH development and associated operator training. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions. • Proficiency in spacecraft and unit EMC requirements and simulations. • Prior experience supervising a team of EMC engineers or leading multi disciplinary task forces. • Strong understanding of aerospace system engineering fundamentals • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little to no supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Palo Alto Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. Your Impact As a Business Development Manager you will be the driving force behind Unlimit’s commercial growth in one of our most strategic markets. You will own and execute the go-to-market strategy, and establish Unlimit as a dominant fintech infrastructure partner across the region. You will play a critical role in expanding our footprint across enterprise and high-growth segments, forging key partnerships, and unlocking new revenue streams. Working at the intersection of finance, technology, and AI-native infrastructure, you will help shape how businesses—and autonomous agents—interact with global financial systems. What We’re Looking For We’re looking for a commercially driven, strategic leader with a strong track record in fintech or payments, and deep understanding of the US market. Proven experience (5+ years) in commercial roles within fintech, payments, or financial infrastructure Strong track record of driving revenue growth, scaling teams, and delivering against ambitious targets Deep understanding of the cross border payments ecosystem Experience building and executing go-to-market strategies for complex, API-driven or platform-based products Strong network across enterprise, and high-growth tech companies in the US Strategic thinker with hands-on execution mindset Experience working in fast-paced, high-growth, and globally distributed organizations Ability to collaborate cross-functionally with product, engineering, and operations teams Exceptional communication, negotiation, and stakeholder management skills What We Offer The chance to create and shape a new direction for the business — leading landmark deals, opening new markets, and designing the global partner ecosystem from the ground up Direct access to and influence with the executive leadership team, contributing to Unlimit’s international growth strategy at the highest level The opportunity to represent Unlimit on the global stage: travelling internationally, meeting with senior industry stakeholders, and participating in flagship fintech and commerce events A truly international team and a company culture that thrives on pioneering new markets, where innovation, ambition, and results are recognised and rewarded Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking an experienced Electrical Power System Engineer to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar arrays, power‑conditioning units, batteries, distribution & regulation) for our current and next‑generation remote sensing and communications satellites. The role works closely with payload, bus, thermal, structural and mission‑systems multidisciplinary teams responsible for delivering high‑performance, reliable EPS solutions to commercial, government, and defense customers. Tasks summary: Architecture Concept & Requirements Define EPS architecture (generation, storage, distribution) that satisfies mission power budget, mass, volume and reliability constraints. Perform trade‑studies (e.g., solar cell type, battery chemistry, regulator topology). Generate system requirements, functional flow block diagrams. Develop the Interface Control Documents (ICD) and Design Description. Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Detailed Design & Analysis Size solar arrays, power‑conditioning units, battery packs, and power distribution units. Build and validate high‑fidelity electrical models for satellite modes, FMECA, Fault detection… Conduct & maintain power budget models, load‑flow, thermal‑power coupling, and survivability analyses (e.g., eclipse, safe‑mode, fault‑tolerant). Cross‑Functional Coordination, Stakeholder & Program Interaction Present technical status, risk analyses, and trade‑study results to senior management. Interface with spacecraft bus teams (power, thermal, structure, avionics). Develop/maintain high‑fidelity power models for mission analysis (e.g., orbit raising, station‑keeping, de‑orbit). Develop tools for power efficiency & optimisation for the satellite. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) Author verification plans, test matrices, and validation procedures for unit & EPS subsystem tests. Support ground‑test & integration campaigns, fueling, thermal vacuum, EMI/EMC, and spacecraft‑level integration. Analyse test data, close out anomalies, and update design baselines. Support FSW integration Technical Leadership & Mentorship Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management Maintain design and safety standards. Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation Launch‑Site, On‑Orbit & Operations Support Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts. Provide real‑time engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations. Support SOOH development and associated operator trainings. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of EPS system design experience on LEO/MEO platforms. Deep knowledge of spacecraft bus subsystems and their interactions. Experience with power‑electronics design and power management hardware. Strong understanding of aerospace system engineering fundamentals Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA Demonstrated capability to efficiently work with little supervision Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a GNC System Engineer for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life‑cycle. Tasks summary: Architecture Concept & Requirements Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements. Produce System Requirements, Interface Control document (ICD), and Description Document. Perform requirement management and maintain bidirectional traceability throughout the project lifecycle. Modelling & Trade‑Study Conduct trade studies on sensor suites and actuator families. Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins. Algorithm Development Design and implement attitude‑determination algorithms and orbit‑determination solutions. Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench. Cross‑Functional Coordination, Stakeholder & Program Interaction Translate algorithms into FSW requirements running on real‑time operating systems. Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC. Present technical status, risk analyses, and trade‑study results to senior management. Negotiate and maintain ICDs with subsystems. Support B&P (Phase 0 & pre-phase A). Hardware Selection & Design Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures. Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements. Review harness routing and power distribution for GNC electronics. Integration & Verification (IVV) Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests. Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences. Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction. Technical Leadership & Mentorship Mentor, guide junior engineers and interns. Act as technical liaison with customers, partners and external vendors Act as Continuous Improvement stakeholder Contribute to our client’s knowledge‑base, process enhancements, and standards. Configuration, Documentation & Standards Management Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation). • Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment. Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). Support Technology Road‑Mapping & Innovation On‑Orbit & Operations Support Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.). Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events. Analyse on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications: B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms. Orbital mechanics, attitude dynamics, and control‑law design (classical and modern optimal control). Proficiency with navigation sensors and actuators. Experience implementing real‑time filtering and control algorithms in embedded code Strong understanding of aerospace system engineering fundamentals. • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and verbal communications skills in English & French work environment.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco; Germany; New York; The Netherlands Workplace: Remote ABOUT LANGFUSE Langfuse is the open-source LLM engineering platform that helps teams build useful AI applications through tracing, evaluation, prompt management, datasets, and metrics. We are now part of ClickHouse. Like ClickHouse, Langfuse is open source, and we work in public: our product, docs, changelog, roadmap, and community discussions are visible to the developers and teams who use us. Langfuse is already one of the most widely adopted platforms in the category: trusted by 19 of the Fortune 50 and 63 of the Fortune 500, with 50M+ SDK installs per month, 6M+ Docker pulls, and 30k+ GitHub stars. We are hiring a Head of Marketing for Langfuse. This is a hands-on marketing leadership role for someone with deep experience in product marketing, developer marketing, and technical content. You will own how Langfuse shows up in the market, manage the Langfuse marketing team, and turn our current founder-led, product-led motion into a holistic marketing ecosystem. The core of the role is still product marketing and developer trust: positioning, launches, category narrative, developer content, website, customer proof, lifecycle, funnel, sales enablement, and the way we explain Langfuse to technical users and technical buyers. At the same time, Langfuse now has access to ClickHouse's global go-to-market engine. You will be the person who makes those resources work for Langfuse without diluting the Langfuse voice. WHAT YOU'LL DO: - Own Langfuse marketing strategy and execution globally, with product marketing and developer content as the center of gravity. - Manage and develop the Langfuse marketing team, including Product Marketing Engineering, Developer Advocacy, and Product Marketing content and resources. - Define the operating model for Langfuse marketing: what sits in the Langfuse pod, what runs through ClickHouse shared teams, who owns what, and how we measure whether it is working. - Build the marketing plan across positioning, launches, website narrative including product pages and conversion paths, customer proof, onboarding, lifecycle, funnel, sales collateral, campaigns, and events. - Own the Langfuse category narrative: LLM observability, evals, prompt management, datasets, agent observability, self-hosting, and the broader LLM engineering workflow. - Keep the developer motion strong: useful technical content, examples, cookbooks, docs-adjacent education, changelog, town halls, open-source communication, and high-trust product launches. - Partner with ClickHouse demand generation and field marketing to make enterprise marketing systematic rather than ad hoc: webinars, workshops, regional events, conferences, paid campaigns, retargeting, and follow-up motions. - Create the canonical Langfuse sales narrative and enablement system so ClickHouse AEs, SAs, field teams, and leadership can confidently explain Langfuse. - Lead customer marketing and proof: case studies, technical stories, customer references, logo strategy, community stories, enterprise migration stories, and reusable sales narratives. - Use data to run the function: unique visitors, signups, activation, revenue, product usage signals, campaign performance, attribution, event ROI, pipeline creation, pipeline acceleration, and qualitative user feedback. WHAT YOU BRING ALONG: - You have led product marketing, developer marketing, DevRel, growth, or demand gen marketing for a technical SaaS product. - You have marketed to developers, infrastructure teams, AI teams, data teams, security teams, observability teams, or another highly technical audience. - You are a strong product marketer at the core: positioning, narrative, launch strategy, competitive thinking, customer proof, sales enablement, and technical buyer messaging are natural territory for you. - You write exceptionally well. You can make complex technical ideas clear without making them shallow. - You are technical enough to use the product, understand the market, earn credibility with engineers, and spot vague or misleading marketing. - You understand product-led growth and open-source funnels: activation, onboarding, conversion, lifecycle, self-serve adoption, usage signals, and sales-assisted expansion. - You understand enterprise marketing enough to work with demand gen, field marketing, sales, solutions, and regional teams. You do not need to personally run every event or paid campaign, but you need to know what good looks like and how to make the system work. - You can manage a small, high-talent team while remaining hands-on where the work needs senior judgment. - You are comfortable building the function while the company is changing around you. Some work will be cleanly owned. Some work will require influence, coordination, and judgment across a larger organization. - You already create content: blog posts, talks, product explainers, social posts, newsletters, videos, docs, demos, or open-source examples. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE ROLE We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat. RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate. Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team. This role requires: - being technical to understand how our analytics system works and its constraint - being analytical to be able to define how to show data as well as debugging issues and edge cases - being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them - having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue. ABOUT YOU Skills & Experience - You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products. - You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics. - You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details - You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across. Values and Abilities - You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself. - You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate. - You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale. - You're deep on the details. You care about what users experience, not just what the data says. - You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration. - You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other. WHAT YOU'LL DO - Own the product strategy and roadmap for RevenueCat's Analytics products. - Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones. - Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off. - Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline. - Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together. The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details. In the first month, you'll: - Get to know the product, customers, and team - Contribute to shipping a meaningful feature to thousands of developers - Be ramped up on ongoing projects in your teams Within the first 3 months, you'll: - Have formed a strong working relationship with your engineering manager and design counterpart - Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager) - Work with your engineering manager and leadership to define quarterly objectives for your teams - Have shipped the first bigger feature end to end - Work with your team to discover opportunities and solutions to deliver value to our customers - Play an integral role in your team’s discovery and delivery processes - Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams Within the first 6 months, you'll: - Have helped your team grow and become a high-performing, engaged team in line with our company values - Effectively collaborate with internal stakeholders of all levels - Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams - Independently drive all product-related decisions in your area - Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends - Develop a longer term vision for your area of the product in line with the product strategy - Work with your teams to improve processes and interfaces with other teams Within the first 12 months, you'll: - Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped - Explore completely new opportunities for how RevenueCat may provide greater value to our customers - Make meaningful contributions to our overall product strategy - Have delivered a material, business-impacting new benefit to our customers in your product area WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on. This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences. The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition. This role reports to the Director of Communications. On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password. This is a remote opportunity within Canada and the US. What we're looking for: - 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred - Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies. - Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities. - Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences. - Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs. - Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through. - AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement. What you can expect: - Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market. - Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant. - Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support. - Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations. - Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work. USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canada in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 211,450 - CAD 253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Germany, the Base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Ireland, the Base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Spain, the Base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In Sweden, the Base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 117,949 - GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from USA in EST time zones only at this time. Senior Engineering Manager, Grafana Frontend The Opportunity: Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem. As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana. You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise. AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What You’ll Be Doing: Be accountable for the performance of two distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability. Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs. Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities. Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands. Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk. Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through. Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work. Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities. Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need. Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work. Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes. Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions. What Makes You a Great Fit Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly. A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers. A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands. Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes. Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation. An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams. Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively. Bonus Points For Experience with React, TypeScript or comparable large-scale frontend ecosystems. Experience leading a developer platform team, including support for plugins or extensions. Experience with navigation, search, information architecture or resource-management products. Experience delivering multitenant SaaS or major platform migrations. Experience working on a widely adopted open-source product. Compensation & Rewards: In the United States, the Base compensation range for this role is USD 208,602 - USD 250,322 . Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. ABOUT THE ROLE Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate. Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in. This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV. Please note: For this role, we are only able to hire in the United States. In this role, you will - Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar. - Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team). - Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future. - Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in. - Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it. ABOUT YOU: - You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results - You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees. - You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K - You have a real point of view on account selection and engagement strategy - You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you - You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered. - You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively - You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one. Compensation for this role is $100K base salary. OTE is $200K. COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: San Francisco Workplace: Hybrid Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Sales Development Representatives generate top of funnel pipeline at Attio, running outbound campaigns and progressing prospects who've dropped out of the funnel, working closely with our Account Executive team to move qualified opportunities forward. This role is foundational to pipeline generation and one of the clearest paths into broader GTM roles at Attio over time.   WHAT YOU'LL DO - Run targeted, multi-channel outbound campaigns to generate net-new opportunities - Progress prospects who dropped out of the funnel, turning stalled interest back into pipeline - Coordinate with AEs to schedule meetings, share calendar context, and communicate early stage discovery - Work cross functionally with Marketing and RevOps to improve targeting and process over time - Own your outreach and prospect experience from first touch through AE handoff - Partner with sales leadership to develop efficient lead funnel processes using Attio WHAT WE'RE LOOKING FOR - We are particularly interested in hearing from candidates with: - A track record of owning outcomes and following through on commitments - A habit of grounding decisions in evidence and reasoning, particularly when prioritizing across competing demands - A genuine track record of seeking out feedback and acting on it - Communication that adapts to different audiences WHAT THE HIRING PROCESS LOOKS LIKE - Talent Introduction (~30 minutes) - Hiring Manager Interview (~30 minutes) - Take-Home Exercise - Take-Home Review with your Hiring Manager - Meet the Team: Two focused conversations with key stakeholders - Executive Leadership Conversation - Offer