Location: Bengaluru, India
Workplace: Remote
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
Must be available to work during Eastern Time Zone (EDT/EST) business hours
ABOUT THE ROLE
We're looking for a highly technical Deployment Engineer to join our remote team. As a DE, you'll embed directly with customers — understanding their operations, designing tailored AI solutions, and deploying systems that deliver immediate impact from day one. You'll take ownership of deployments, integrations, and operational support of Avoca's voice agent products in live customer environments, operating with high autonomy in ambiguous, high-stakes situations.
This role requires deep technical expertise, strong root-cause diagnosis skills, and exceptional communication to keep our solutions running reliably in production.
WHAT YOU’LL DO
- Embed with customers to understand their operations and deliver working AI solutions from day one
- Deploy, integrate, and maintain Avoca's voice agent products within complex customer infrastructure
- Build and maintain the infrastructure behind conversational AI — APIs, integrations, monitoring, and feedback loops
- Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows
- Translate business requirements into technical architectures and deployment plans
- Identify patterns across deployments and feed insights back into the product roadmap
- Monitor and optimize product performance in production, working directly with LLMs and distributed systems
- Communicate complex technical issues clearly to both technical and non-technical stakeholders
- Document solutions, best practices, and troubleshooting processes to raise the whole team's operational bar
WHAT YOU'LL BRING
- 2+ years of software engineering experience, preferably backend or systems-focused
- Proficiency in Python (TypeScript/JavaScript a plus)
- Hands-on experience with microservices architectures, APIs, SQL/NoSQL databases, networking, and distributed systems
- Familiarity with major cloud providers (AWS, GCP, or Azure)
- Experience diagnosing and debugging production systems and integration environments
- Strong communicator, able to work with both technical and non-technical, customer-facing stakeholders
- Experience with LLMs, prompt engineering, vector databases, or AI agent frameworks
- Customer-facing technical experience is a plus
- Ability to work remotely while collaborating with a high-performing team across US time zones
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
УдалённоBengaluru, India; Must be available to work during Eastern Time Zone (EDT/EST) business hours; Ability to work remotely while collaborating with a high-performing team across US time zones
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
We're looking for a Designer, Growth (Product Marketing) to sit at the intersection of brand, performance marketing, and generative media. This is not a brand systems or campaign concepting role — it's a high-volume, output-driven design role. You'll own the visual execution of paid and performance marketing across video, motion, and static formats, producing assets that are on-brand, well art directed and built to convert. You'll report to the Creative Director of Product Marketing.
Your work will directly shape how people first encounter and engage with Runway's products. That means producing scroll-stopping video ads, designing static and animated assets for paid social and display, and using generative tools — including Runway's own — as a core part of how you work. You'll partner closely with product marketing, growth, and creative teams, and you'll be measured on craft, throughput, and performance.
WHAT YOU'LL DO
- Design and produce high volumes of performance marketing assets across video, motion, and static formats — paid social, display, YouTube and beyond
- Use Runway to ideate, create and iterate on video and image assets that are on-brand and well art directed — not just technically functional
- Own the visual execution of ad creative from concept through final delivery, working from briefs or generating your own directions when needed
- Produce motion graphics and animated ads that communicate product value quickly and compellingly
- Partner with the Product Marketing and growth team to develop integrated ad concepts where copy and design work together
- Build and iterate on creative variants for A/B and multivariate testing — adapting formats, hooks and visual treatments based on performance data
- Maintain a consistent visual language across all performance touchpoints without letting assets feel templated or stale
- Collaborate with product marketing on go-to-market launches, translating new product capabilities into visual stories that resonate with target audiences
- Hands-on experience designing for the major paid channels (Meta, YouTube, LinkedIn, etc) with fluency in each platform's native specs, aspect ratios and ad formats, and a real point of view on what works where.
- Own updates to GTM assets and templates, keeping them current and on-brand across campaigns. Bring hands-on experience building and automating deck design systems, so our presentations stay consistent without manual rework each time.
- Contribute to a growing library of on-brand design components, motion templates and generative prompting strategies that raise the team's overall output velocity
WHAT YOU'LL NEED
- 4+ years of experience in performance marketing design, motion design, or a related role at a tech or consumer company
- A portfolio that shows range across video ads, motion graphics and static performance creative — with clear evidence of craft and art direction judgment, not just execution
- Strong motion design skills — you're fluent in After Effects, Premiere, or equivalent, and can produce polished animated and video assets independently
- Solid graphic design fundamentals — typography, layout, color — applied to high-converting ad formats, not just editorial or brand work
- Hands-on experience using AI image and video generation tools with an art director's eye — you know how to prompt, iterate and finish work that looks intentional
- Comfort with performance data — you can look at creative metrics and know what visual changes to make next
- Ability to operate at high velocity across multiple simultaneous campaigns without sacrificing quality
- Experience working closely with growth marketers and product teams in a fast-moving environment
- Experience in AI, creative tools or developer-adjacent products is a strong plus
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Product Manager
Waterloo, ON
Build what’s next for players.
We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment.
We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and drive meaningful impact inside one of the world’s most recognized gaming companies.
We are seeking a hands-on Product Manager to own product discovery, strategy, prioritization, and execution for new mobile and web experiences.
In this role, you will identify new product opportunities, speak directly with users, analyze product behaviour, define new features and initiatives, and manage the product opportunity pipeline from early exploration through launch and iteration.
You will work closely with Design, Engineering, and Marketing to turn ambiguous ideas into clear product direction. You will represent the voice of the user, establish what success looks like, and help the team decide what to build, why it matters, and how we will know whether it worked.
Responsibilities
Define and evolve the product vision, strategy, roadmap, and opportunity pipeline for new mobile and web experiences.
Identify and validate new product opportunities through user interviews, surveys, behavioural data, market research, competitive analysis, and rapid experimentation.
Develop a deep understanding of user needs, motivations, behaviours, and pain points, and represent the voice of the user throughout product development.
Translate user insights, business opportunities, and technical possibilities into clear product initiatives, feature concepts, product briefs, requirements, and success criteria.
Evaluate and prioritize opportunities based on user value, strategic alignment, expected impact, confidence, development effort, technical risk, and speed to learning.
Own product planning and the development pipeline, including roadmap prioritization, task creation, sprint planning, progress tracking, and maintaining alignment across the team.
Partner closely with Design and Engineering to take products and features from early concept through prototyping, development, launch, measurement, and continuous improvement, balancing short-term learning with long-term product quality.
Define product goals, key performance indicators, measurement frameworks, and analytics requirements before features are launched.
Live directly in the data to analyze acquisition, onboarding, activation, engagement, retention, conversion, and other key user behaviours.
Develop hypotheses and lead structured experiments, including prototypes, concept tests, usability studies, A/B tests, and staged product releases.
Use quantitative and qualitative insights to evaluate product performance, identify opportunities, and recommend whether to iterate, scale, reposition, or stop an initiative.
Partner with Growth Marketing to connect audience insights, acquisition performance, onboarding, engagement, and retention into a cohesive product-growth strategy.
Lead cross-functional product discussions, resolve trade-offs, identify dependencies and risks, and maintain alignment across internal and external stakeholders.
Communicate product strategy, priorities, decisions, progress, results, and recommendations clearly to engineers, design, marketing and leadership.
Establish scalable product-development practices, including discovery methods, opportunity assessment, prioritization frameworks, planning rhythms, decision records, and post-launch reviews.
Requirements
5+ years of product management experience, including significant ownership of consumer-facing mobile, web, social, gaming, marketplace, or other digital product experiences.
Bachelor's Degree or equivalent practical experience.
Proven track record of taking new products, features, or major initiatives from early discovery and validation through launch and iteration.
Strong product-discovery skills, including experience planning and conducting user interviews, synthesizing qualitative research, testing concepts, and identifying unmet customer needs.
Strong analytical and quantitative skills, with hands-on experience using product analytics and business-intelligence tools to analyze funnels, cohorts, engagement, retention, and product performance.
Ability to work directly with data using SQL or an equivalent analytical workflow, with enough fluency to independently investigate questions and validate hypotheses.
Experience defining product goals, KPIs, instrumentation requirements, experiment plans, and success criteria.
Demonstrated ability to translate ambiguous opportunities into clear product strategies, roadmaps, requirements, and actionable plans.
Strong prioritization and decision-making skills, including the ability to evaluate trade-offs between user value, business impact, speed, technical complexity, and long-term maintainability.
Experience working closely with designers and engineers to deliver high-quality products in an iterative development environment.
Strong understanding of modern consumer product development, including user-centred design, experimentation, agile delivery, and metrics-informed iteration.
Strong written, verbal, facilitation, and presentation skills, with the ability to communicate complex product decisions clearly to technical and non-technical audiences.
Ability to operate independently, create structure, and maintain momentum in an ambiguous, technically complex, and fast-moving zero-to-one environment.
Strong user and customer focus, with the judgement to balance experimentation and speed with trust, privacy, usability, accessibility, and long-term product quality.
Bonus
Experience building social, community, communications, or network-driven consumer products.
Experience in gaming, mobile games, entertainment, or another highly engaged digital consumer category.
Deep knowledge of player behaviours, gaming culture, online communities, and industry trends.
Experience as a founding, first, or sole product manager on an early-stage product team.
Experience with real-time or social product capabilities such as messaging, presence, notifications, activity feeds, groups, identity, discovery, or recommendations.
Experience developing product-led growth loops involving invitations, referrals, sharing, re-engagement, community participation, or network effects.
Advanced experience with SQL, experimentation platforms, data visualization, statistical analysis, or product analytics tools.
Experience building scalable and localized consumer experiences for diverse international markets.
Experience working on trust and safety, privacy, moderation, parental controls, or other sensitive consumer-platform considerations.
Experience launching a new consumer product through private testing, beta, soft launch, and broader market release.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$124,100
—
$174,100 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions.
On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base.
On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement.
We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative, a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions.
The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests.
What Success Looks Like
In 3 months
Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate
Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement
Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders
In 6 months
Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting
Be a credible, independent presence in front of the customers or partners tied to your engagement
Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement
Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement
In 12 months
Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work
Actively identify and pursue opportunities for automation, scalability, and reuse across your work
Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading
What You'll Be Doing
Technical Analytical Delivery
Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it
Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments)
For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others
For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership
Build dashboards, provider scorecards, registries,
self-service reporting tools, benchmarking views,
and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it
Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own
Program and Project Management
Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues
Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background
Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage
Lead cross-functional analytic initiatives that span multiple teams or engagements
Customer and Cross-Functional Partnership
Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly
Partner with Customer Management, Growth, Product,
Technical Operations,
and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation
Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product
,
rather than defaulting to whatever's asked
Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications
Team Contribution
Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery
Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement
Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant
Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out
What You'll Bring
Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it
Healthcare data experience — claims and/or clinical data, with value-based care familiarity
Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight
Comfortable adopting AI tooling as a standard part of an analytical workflow
For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts
Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat.
Would Love For You To Have
Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap
Dashboarding experience — QuickSight or a comparable BI tool
Enough quantitative/ML fluency to build models and hand them to a Data Science team for training
Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics
Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc.
Direct experience with clinical quality or accreditation registries
Prior experience with state Medicaid programs or similar large government health programs
Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account
Experience working within a prime contractor or partner structure on shared delivery
Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications
Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence
Experience with data governance or data-product/monetization considerations
Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process.
What You'll Get
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science
Employee driven programs and initiatives for personal and professional development
A flexible, remote-friendly company with personality and heart
Competitive compensation and strong benefits, including Flexible Time Off
The opportunity to:
Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products
Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement
Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve
Senior Analyst:
$125,000 – $145,000 a year
Lead Analyst:
$145,000 – $170,000 a year
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Business Development Representative at Anthropic, you'll drive the adoption of safe, frontier AI by optimizing our lead management processes and identifying new market opportunities. In this pivotal role, you'll enable our sales team to focus on high-value, revenue-generating activities by leveraging your analytical skills, project management expertise, and strategic thinking. Your role is critical in streamlining our sales pipeline and uncovering untapped potential in the AI market.
Responsibilities:
Maintain full ownership of pipeline generating activities in your sales territory
Collaborate with sales teams to understand their needs and optimize lead handoff processes
Manage and prioritize a high volume of inbound leads
Conduct initial qualifications for high-potential leads
Outbound against strategic prospects to generate high-intent opportunities with Startup and Enterprise teams
Support the development and execution of strategic outbound initiatives
Provide data-driven insights to inform sales strategies and resource allocation
Continuously refine processes to improve efficiency and effectiveness
You may be a good fit if you have:
2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering
Strong analytical skills with the ability to translate data into actionable insights
Experience with Salesforce, HubSpot, and SQL (preferred)
Excellent communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Passion for AI/ML and understanding of API-first or consumption-based business models
Bachelor's degree in Business, Marketing, Computer Science, or related field
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$116,480
—
$131,040 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Migration Engineer for GitLab Dedicated, you'll partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated. You'll use GitLab Geo to replicate customer data and move customers onto fully managed, isolated GitLab environments with minimal disruption. You'll balance hands-on technical delivery with clear communication and project ownership, translating each customer's goals, timelines, and constraints into a practical plan and guiding them through cutover and validation.
You'll use infrastructure as code and configuration as code practices, Kubernetes, cloud platforms, and network design to work within existing GitLab Dedicated environments. You'll also improve the tooling, scripts, and runbooks that make migrations repeatable and reduce manual work, while sharing insights from customer engagements with GitLab's Product and Engineering teams.
Lead migrations from self-managed GitLab to GitLab Dedicated using GitLab Geo to replicate customer data
Design migration runbooks and automation for repeatable cutovers, and validate target environments built with Terraform, Ansible, and Kubernetes
What you’ll do
Deliver customer migrations from initial assessment through planning, replication, cutover, and post-migration validation.
Use GitLab Geo to replicate customer data, debug synchronization issues, identify root causes, and keep migrations on track.
Design customer network connectivity within GitLab Dedicated constraints, including virtual private clouds, private connectivity, Domain Name System configuration, and firewall rules.
Apply infrastructure as code and configuration as code practices to interact with and validate existing GitLab Dedicated environments.
Advise customers on migration sequencing, cutover windows, integration requirements, risks, and clear next steps.
Improve migration tooling, scripts, and runbooks to make delivery more reliable, repeatable, and efficient.
Partner with Professional Services, Environment Automation, Product, and Engineering to resolve blockers, share field feedback, and keep delivery consistent.
Manage multiple customer engagements while balancing customer outcomes, delivery priorities, and share technical knowledge with other engineers.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience delivering customer-facing migration, installation, training, or technical advisory engagements.
Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
Experience with infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Hands-on experience running Kubernetes workloads in production, including deployments, rollouts, and debugging crash loops, failed health checks, and scheduling issues.
Experience with a major cloud provider such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, along with working knowledge of network design and connectivity.
Ability to read, understand, and modify infrastructure tooling, with familiarity in languages such as Go, Python, or Ruby.
Ability to independently lead multiple customer projects, communicate clearly in written and spoken English, and build agreement in a remote, largely asynchronous environment.
PubSec/Federal experience a plus.
A solution-oriented approach, effective cross-functional collaboration, and a commitment to GitLab's values. Experience with GitLab Geo and replication is helpful, but deep expertise can be developed in the role.
About the team
Migration Engineers are part of GitLab's Dedicated Infrastructure organization. We work with Sales, Professional Services, Environment Automation, Product, and Engineering to coordinate delivery, resolve customer needs, and share field feedback that improves GitLab features and delivery practices. We work remotely and largely asynchronously across regions and time zones, with a focus on reliable delivery and long-term customer success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$126,400
—
$213,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sydney, Australia | Remote-Friendly, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Australia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organisations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local councils, state government ministers and agencies, regional development organisations, community groups, civic leaders, educational institutions, and workforce partners in the data centre markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable donations, community investment, and economic development commitments in your markets, including managing not for profit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local council or state government, or a closely related field
Direct experience working for or engaging with local councils, both elected councillors and council staff, and state governments on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Australia or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data centre, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and planning approval processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organisations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Team Description
The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most.
Summary
As a Senior Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on strategic accounts, mentor peers, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention.
WHAT WE’RE LOOKING FOR
- 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment.
- Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey.
- Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value.
- Experience driving customer adoption, expansion, or renewal through proactive technical engagement.
- Strong understanding of modern security frameworks SOC 2, ISO 27001, and GDPR) and identity protocols (e.g. SSO-SAML/OIDC, SCIM).
- Advanced real-world experience with various SaaS products and cloud-based infrastructure, Docker, Kubernetes, and command-line interfaces to name a few.
- Previously working in or adjacent experience to the DevOps space.
- Experience working directly with scripting/automation or software development.
- The ability to take on new technologies with the challenges they bring and quickly become a subject matter expert for the rest of your team.
- Ability to work independently in a remote-first environment, while collaborating cross-functionally.
- Familiarity with AI technologies and the ability to advise customers on evolving product roadmaps.
- Experience mentoring peers, shaping enablement, and improving customer lifecycle processes.
- Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus.
What You Can Expect
- Own post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementation, including integrations, configuration, and security reviews.
- Act as the technical advisor for assigned accounts, ensuring customers are set up for long-term success.
- Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value.
- Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem.
- Represent the customer voice internally by sharing feedback with Product, Marketing, and Support.
- Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact.
- Mentor junior team members, contribute to enablement, and shape scalable processes.
- Act as an escalation point for complex technical challenges and strategic accounts.
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
Success looks like:
- Customers achieving full technical implementation within target timelines.
- Increased adoption of integrations (EPM (SSO, SCIM), EPM Dev Tools, SaaS Manager, Device Trust, Privileged Access).
- Positive customer feedback and renewal growth driven by proactive technical guidance.
- Mentoring peers and helping mature TAM processes for scale.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Austin, TX | Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Texas to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local elected officials, government agencies, economic development organizations, community groups, civic leaders, educational institutions, and workforce partners in the data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or regional government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Texas or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; United States
Workplace: Remote
About the Role
We’re looking for a strong communications contractor to support OpenAI’s vertical communications work across health, education, and personal finance. These are deeply personal, high-impact areas where trust, clarity, and responsible storytelling are especially important. This person will help communicate how OpenAI’s models and ChatGPT capabilities can be useful to people in real-world moments, while helping ensure our narratives are credible, thoughtful, and aligned with OpenAI’s mission.
This role is ideal for someone who can move quickly from strategy to execution, bring strong editorial judgment, and partner well across product, policy, legal, marketing, research, and communications teams.
In this role, you will:
- Support launch execution for priority vertical moments, from messaging development and launch planning to media strategy, stakeholder coordination, and post-launch follow-through.
- Own ongoing proactive campaigns across verticals, partnering cross-functionally to identify strong storylines, build campaign calendars, and move work from idea to execution.
- Translate complex technical product work and broader OpenAI progress into clear, audience-specific narratives tailored to health, education, personal finance, and other priority audiences.
- Draft and refine high-quality communications materials, including messaging, pitches, briefing docs, talking points, FAQs, launch plans, media strategies, and executive-ready summaries.
- Keep a strong pulse on external sentiment, media narratives, and emerging risks, helping manage brand considerations while unblocking dependencies and keeping campaigns moving.
- Build trusted relationships with cross-functional partners and help create clarity across fast-moving, sometimes ambiguous workstreams.
You might thrive in this role if you:
- Are a strong writer and editor who can make complex or technical topics feel clear, grounded, and human.
- Have sound judgment around sensitive, trust-heavy topics and know how to balance opportunity, risk, and nuance.
- Are highly organized and comfortable managing multiple launches, campaigns, stakeholders, deadlines, and approvals at once.
- Can operate independently, move quickly, and bring structure to ambiguous work without needing heavy oversight.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI team member at Anthropic, you will be a pre-sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with both the Claude API and Claude for Work
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£165,000
—
£190,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Berlin Office; Norway; Netherlands; Portugal; Germany; Finland; Denmark; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
We’re now looking for a Sales Enablement Manager to make sure our GTM team scales just as fast - and just as effectively.
🎯 Your main goal will be to enable GTM teams to close more deals faster by providing the knowledge, resources, and training they need to succeed at every stage of the buyer journey.
You’ll be helping us build on early-stage existing foundations (onboarding, certifications, tooling) and take it to the next level as we scale. This is a high-impact, hands-on role with a direct line to revenue outcomes.
🚀 BUILD ONBOARDING THAT SHORTENS RAMP TIME AND BOOSTS IMPACT
- Design and deliver world-class onboarding for new GTM team members across Sales, Customer Success, and Solutions Engineering.
- Track and continuously improve ramp time through tailored strategies and performance feedback loops.
- Collaborate with leadership to define what “great” looks like across roles and build onboarding paths accordingly.
📚 CREATE SCALABLE ENABLEMENT PROGRAMS THAT DRIVE REVENUE
- Translate product updates, GTM strategies, and technical concepts into clear, actionable content.
- Identify knowledge gaps and build role-specific enablement initiatives to address them.
- Design certifications and training frameworks (e.g. demo, discovery, technical proficiency) to ensure consistency and quality across the field.
🎤 RUN HIGH-IMPACT ENABLEMENT EVENTS AND INTERNAL COMMS
- Support the planning and execution of team-wide enablement moments like SKOs, regional kickoffs, and quarterly readiness sessions, partnering closely with sales and revenue leadership on strategy and messaging.
- Act as the voice of enablement for GTM teams, making sure they have the right information at the right time, through the right channels.
- Partner closely with Product, Product Marketing, and RevOps to sync launches, messaging, and process changes.
📊 MEASURE WHAT MATTERS AND MAKE ENABLEMENT A GROWTH DRIVER
- Define and track KPIs to demonstrate enablement’s impact on sales productivity, pipeline velocity, and deal size.
- Build a competency scorecard with GTM managers to support coaching and performance management.
- Use insights from sales calls, Gong data, and product usage to continuously refine your programs.
REQUIREMENTS
MUST-HAVES
- 🧠 Sales enablement experience in PLG SaaS: You have 4+ years of enablement experience at fast-growing SaaS companies, ideally building enablement from scratch in a PLG environment.
- 💼 Deal complexity experience: You've enabled teams selling mid-market to enterprise deals (6 to low-7 figures).
- 🧑💻 Technical buyer fluency: You understand how to sell to technical personas (CTOs, engineering managers) and can translate that into training that resonates with a technical AE audience.
- 📚 Learning program design: You’ve built high-quality, scalable training programs tailored to different GTM roles and seniority levels.
- 🗣️ Strong communicator: You excel at turning complex technical concepts into clear, compelling, and actionable content for sales teams.
- 🧘 Organized and proactive: You’re structured, self-directed, and take ownership without needing hand-holding.
- 🤝 Customer-first mindset: You focus on enabling the team to better articulate our value and deliver better buyer experiences.
NICE-TO-HAVES
- 🤖 Passion for automation and AI: You’re excited by the space we’re building in — and it shows.
- 🔧 Familiarity with n8n: You’ve used the product (or are eager to start).
WHY JOIN US?
This is your chance to build something from the ground up: a high-leverage enablement function in a high-growth company, with a direct line to revenue impact. You'll be joining a supportive, fast-moving, and collaborative team where enablement is viewed as a strategic lever — not a support function. Help us scale our product, our message, and our people.
Apply now — and help us turn our GTM teams into a world-class sales engine.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Native English and (Bonus) Fluency in French, German, Spanish or Italian
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£135,000
—
£165,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London; Europe; Toronto
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role overview:
North is Cohere’s AI workspace platform for enterprises: a secure, customizable environment where companies can use AI across their real workflows while maintaining control over sensitive data. North connects AI agents with workplace tools, applications, and business context, helping users delegate complex work, build automations, inspect outputs, and collaborate with AI in production environments.
As North becomes more capable, one of the most important questions is also one of the hardest: how do we know whether the model is actually getting better for the workflows customers care about?
This role is about being the voice of North inside modelling. You will build the evaluation systems, feedback loops, and applied modelling workflows that make sure model progress translates into better product outcomes for North users. You will work closely with North product teams, customer-facing teams, and modelling teams to define what “good” means across the product surface, turn real usage and product direction into high-quality evals, and use those evals to guide model selection, patches, and regular model updates.
This is neither a pure research role nor a conventional product engineering role. It is a rigorous applied MLE role for someone who cares deeply about measurement, model behavior, and real-world product quality. You should be excited by the craft of building careful evals: evals that capture messy agentic workflows, reflect actual customer needs, resist superficial benchmark hacking, and provide useful signal for where the product and models need to go next.
Please note: this team works closely across Europe and East Coast North America time zones. We are open to candidates who can collaborate effectively within those hours.
Key responsibilities:
- Own the eval strategy for North: define what we need to measure across agent workflows, tool use, enterprise knowledge work such as deep research, document creation or editing, and other human-AI interactions.
- Build high-quality evals from the realities of the product: user feedback, production failures, privacy-preserving usage logs, internal dogfooding, customer needs, and forward-looking product goals.
- Create systems that continuously turn what North is learning from users, customers, and feature teams into evals, so measurement keeps pace with the product rather than becoming a static benchmark.
- Be the voice of North inside modelling: extract clear insight from eval results, customer-derived data and product context, then turn model failures, capability gaps, and North-specific needs into actionable recommendations for the central modelling teams.
Qualifications:
- You have improved LLM-powered, agent-powered, or AI-product systems through evals, feedback loops, data curation, prompting, model adaptation, or model selection.
- You care deeply about evaluation as a craft: representative tasks, precise rubrics, clean data, failure analysis, regression tracking, and knowing when a metric is giving false confidence.
- You have strong applied MLE judgment and can reason clearly about model behavior, eval validity, product outcomes, and production tradeoffs.
- You are comfortable working close to users and product teams, while translating messy qualitative signals into measurement that other modelling teams can act on.
- You are self-directed, practical, and motivated by open-ended problems where the right answer requires both technical depth and product understanding.
- You care about making AI systems genuinely useful in real enterprise settings, not just better on abstract benchmarks.
If some of the above does not line up perfectly with your experience, we still encourage you to apply.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote Spain, Spain
Workplace: remote
Welcome to OLX
We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
We believe the future of our products sits at the intersection of AI and design. Our ambition is to become an AI-native organization, where intelligent systems and human-centered design come together to create faster, smarter, and more meaningful customer experiences. We’re rethinking how products are built, how experiences are shaped, and how teams deliver impact.
A key part of this transformation is creating the right foundations and infrastructure to enable high-quality experiences at scale - where design systems, patterns, and workflows are structured, scalable, and AI-readable, unlocking new levels of speed, consistency, and innovation.
The role
We're looking for a Senior Product Designer to join our Product Design team. Reporting to the Product Design Manager, you will shape design strategy across product squads, own craft and quality standards, and mentor junior and mid-level designers. You'll work at the intersection of design, code, and AI systems—using tools like Lovable, Claude, and Cursor to prototype and iterate. Beyond shipping product experiences, you'll establish patterns, build systems thinking, and elevate the entire team's capabilities in AI-native design. The output we expect is not just working artifacts: it's strategic direction that raises design quality and team maturity across the organization.
What responsibilities will you get when working with us?
Lead design strategy across one or more product squads, translating business goals and user needs into coherent design direction that shapes product roadmaps and team priorities.
Use AI-native workflows to collapse the gap between strategy and production, prototyping and iterating directly in code rather than through static handoffs. Lead by example in adopting tools like Lovable, Claude, and Cursor for end-to-end design execution.
Establish and maintain high craft standards by defining foundational and reusable Agentic Experience patterns, designing scalable components for the design system (Nexus), and reviewing work to ensure quality and consistency.
Mentor and develop designers through critique, guidance, and structured feedback—helping them grow their craft, decision-making, and ability to work autonomously with AI-native tools.
Partner with Product and Engineering to align on experience strategy, success metrics, and technical feasibility—translating design insights into business outcomes and measurable impact.
Conduct user research and run experiments to validate design decisions. Define success metrics, gather feedback, and iterate fast—always balancing speed with quality and bias toward shipping.
Lead design reviews, brainstorming sessions, and strategic discussions with your design peers and cross-functional partners. Communicate design rationale clearly with data, influence decisions, and build alignment around priorities.
Identify gaps and opportunities for design improvement and innovation. Propose and champion new approaches to solving complex problems—whether through design systems improvements, new AI patterns, or cross-domain initiatives.
As a Senior Product Designer, you will need:
Proven experience in UX / Digital Product Design, with a strong portfolio that showcases shipped work, live prototypes, and measurable business impact—not just static screens. We won’t be interviewing if you don’t have a portfolio to share beforehand.
Demonstrated expertise in AI-native design: you actively use AI tools (Figma Make, Lovable, Cursor, Claude, etc.) as a core part of your design practice and can teach others how to leverage them effectively.
Experience building or contributing to design systems, including code components. You understand how design decisions impact engineering implementation and can collaborate deeply with engineering teams.
Proven track record mentoring and developing designers. You give and receive candid feedback, help others improve their craft, and create psychologically safe environments for growth and experimentation.
Strong product and business thinking: ability to frame problems strategically, connect design decisions to business outcomes, and define success metrics that demonstrate measurable impact.
Excellent English communication and influence skills: you articulate design rationale clearly with data, facilitate complex discussions, and drive alignment across cross-functional stakeholders and leadership.
Growth mindset and adaptability: you thrive in ambiguity and rapid change, prioritize learning and impact over mastery of any specific tool, and are excited about emerging technologies and evolving design practices.
What can we offer you:
Work with and impact all OLX websites around the world
Salary + annual bonus up to 15% of your annual gross salary
Train and conference budget and free access to Udemy courses
Permanent contract, health insurance and life insurance
MacBook Pro or Windows Dell along with necessary accessories to make your work comfortable
100% remote work (and the possibility to work from our office in Lisboa or Barcelona)
Hiring Process
First Stage
TA Screen
This is your first interview with our Talent Acquisition team. We’ll explore your background, skills, and
experience, as well as your approach to autonomy, ownership, and critical thinking. It’s also a chance to
discuss your aspirations and ensure alignment with our culture and values.
Second Stage
Portfolio Review
In this stage, you’ll meet with the Hiring Manager and a Designer from the team. We’ll explore your
process thinking and approach to design through a case study of your choice. This is also a great
opportunity to discuss how you collaborate with others and how your values align with our team culture.
Third Stage
AI Sandbox Challenge
This is a dynamic and interactive session where you’ll have the chance to demonstrate your thought
process in action. It’s designed to give us insight into how you approach challenges, integrate AI into your
workflows, and apply your skills in a practical setting.
We aim to make this process clear, collaborative, and reflective of the way we work as a team.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Engagement Manager, PS Sales focused on Germany, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes.
Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives. In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab.
Some examples of our projects
Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs
Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements
Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures
Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence
Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention
Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering
Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities.
Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented.
Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management.
Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures.
Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes.
What you'll bring
Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region
Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects.
Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes.
Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders.
Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies.
Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment.
Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals.
The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the
Professional Services Engagement Management handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Singapore based, we are looking for an experienced
Senior Product Manager – AI Risk Strategy
to lead the evolution of OKX Buy/Sell Crypto risk control capabilities. You will own the end-to-end risk strategy across transaction risk, fraud prevention, review operations and AI-powered decision making.
At OKX, you will have the opportunity to build next-generation AI-native risk systems that protect millions of users worldwide. You will play a key role in redefining how AI Agents, Large Language Models and intelligent decision engines transform fraud prevention and operational efficiency across one of the world's leading crypto platforms. This role is highly data-driven and requires strong ownership. You will independently analyze risk data, identify fraud patterns, design and optimize risk strategies, and drive the transformation from traditional manual review to AI Agent-powered intelligent review. You will work closely with Engineering and Risk Operations teams to build scalable, intelligent and efficient risk systems.
What You’ll Be Doing
Own the end-to-end risk strategy for Buy/Sell Crypto products, including transaction risk control, fraud prevention, review workflows and decision engines.
Design and continuously optimize the risk control architecture, including rule engines, policy engines, model orchestration and review systems.
Independently analyze large-scale transaction and risk data to identify fraud patterns, emerging attack vectors and strategy optimization opportunities.
Design, implement and iterate risk policies based on data-driven insights to improve fraud detection while minimizing user friction.
Define and optimize model policies, decision thresholds, confidence scores and human-in-the-loop review mechanisms.
Conduct root cause analysis, monitor risk performance and perform A/B testing to continuously improve strategy effectiveness.
Lead the transformation of manual review into AI Agent-powered intelligent review by designing LLM-driven workflows, reviewing policies and operational processes.
Drive continuous optimization of AI Agents through prompt engineering, policy iteration, feedback loops and model evaluation.
Improve operational efficiency by increasing automation, optimizing resource utilization and reducing manual review costs.
Partner closely with Engineering teams to deliver scalable, reliable and intelligent risk systems.
What We Look For In You
Bachelor's degree or above in Computer Science, Artificial Intelligence, Engineering, Mathematics or a related discipline.
5+ years of experience in Risk Strategy, Fraud Detection, Risk Product Management, Trust & Safety or related fields.
Strong experience designing transaction risk strategies, fraud detection systems or review platforms.
Proven ability to independently analyze large datasets, identify risk patterns and translate insights into effective risk strategies.
Strong SQL skills and hands-on experience with data analysis. Experience with Python, Spark or other analytical tools is a strong plus.
Experience designing and optimizing rule engines, policy engines, risk scoring or decision engines.
Strong understanding of fraud prevention, transaction risk, payment risk, account security or related risk domains.
Experience designing model policies, evaluation metrics and strategy iterations for machine learning or AI-based systems.
Hands-on experience with Large Language Models (LLMs), including prompt engineering, policy design, model evaluation and production iteration.
Experience designing or implementing AI Agent workflows, AI-assisted review systems or intelligent operational processes.
Strong analytical thinking with the ability to perform root cause analysis and make data-driven decisions.
Excellent problem-solving skills with a high level of ownership and execution.
Fluent in both English and Mandarin to support cross-functional collaboration in a global environment.
Nice to Haves
Experience in cryptocurrency, fintech, payments, banking or internet risk control.
Experience building AI-native products or AI-powered operational systems.
Familiarity with Retrieval-Augmented Generation (RAG), agent orchestration, tool calling and model evaluation frameworks.
Experience with A/B testing, strategy experimentation and online/offline model evaluation.
Knowledge of AML, KYC, payment fraud, account takeover, scam prevention or identity risk.
Experience working with AI coding assistants or automation tools to improve product development efficiency.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ONSITE
#LI-WWW
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
Are you a CPA or experienced accounting professional looking to leverage your expertise in a dynamic new way?
At Xero, we believe your deep understanding of accounting practices isn't just valuable – it's the key to our success in helping businesses thrive. We're seeking talented individuals with backgrounds in accounting, who understand the workings of accounting practices who are ready to transition their careers from traditional roles to become strategic advisors and relationship builders in the exciting world of cloud accounting technology.
This isn't a typical "sales" role in the traditional sense. Instead, it's about empowering accounting firms, guiding them through digital transformation, and collaborating to shape the future of their practices. If you're driven by impact, eager to share your knowledge, and looking for a career where your accounting acumen opens doors to new opportunities, we want to hear from you.
Why Xero? Why now?
The accounting landscape is rapidly evolving, and Xero is at the forefront of this digital revolution. We're passionate about making business life better for small businesses and their advisors as well as rewarding you in the process. We understand that your journey as an accountant has equipped you with unique insights into:
- The daily operations and challenges of accounting practices.
- The importance of accurate data and efficient processes.
- The trusted relationships built with clients.
- The potential for technology to transform workflows and client services.
- We see these skills as foundational for a highly successful career with us. We're not looking for traditional sales experience; we're looking for your accounting expertise and your desire to make a difference.
What this unique career path offers you:
- Impactful Advisory: You'll be a true partner, consulting with accounting firms to help them embrace cutting-edge digital strategies with the Xero platform.
- Leverage Your Expertise: Apply your accounting knowledge and industry experience to solve real-world problems for accounting practices, guiding them towards greater efficiency and growth.
- Relationship-Driven Role: Build deep, lasting relationships with key decision-makers in accounting firms, becoming their trusted advisor on digital strategy.
- Autonomy & Growth: Work autonomously within your allocated territory, with significant scope for professional development and career progression within a rapidly growing global tech company.
- Meaningful Contribution: Be at the forefront of a movement that is modernising the accounting industry and truly making a difference for millions of businesses.
- Strong Earning Potential: We offer a highly competitive remuneration package, designed to reward your expertise, the value you bring, and your success in driving partner outcomes.
Who we're looking for:
- You're an Accounting Professional: Ideally CPA-qualified, or with significant experience in an accounting practice, and a strong understanding of its operations.
- You're a Natural Relationship Builder: You enjoy connecting with people and are skilled at building rapport and trust.
- You're Solutions-Oriented: You're a problem-solver who can identify needs and offer practical solutions.
- You're Curious about Tech: You have an interest in the emerging online accounting market and the potential of Fintech.
- You're Ready for a New Challenge: You're looking for a change that leverages your existing skills in a new, exciting environment.
Is this the career change you've been looking for? If you're an accountant ready to translate your financial acumen into a dynamic advisory role at the intersection of accounting and technology, we encourage you to apply.
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
Canada, Waterloo, ON
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, United States; We work remotely and largely asynchronously across regions and time zones, with a focus on reliable delivery and long-term customer success; The base salary range for this role’s listed level is currently for residents of the United States only
London, UK; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
ГибридLondon; Europe; Toronto
УдалённоseniorRemote Spain, Spain; OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply