Location: Riyadh, KSA
Workplace: onsite
The Lead Anti-Fraud Officer independently leads complex governance, risk, and compliance activities and serves as a subject matter expert in one or more GRC domains — enterprise information security governance, risk management frameworks, regulatory compliance, or third-party risk management. The role produces high-quality GRC deliverables, provides technical mentoring to junior and mid-level team members, and contributes directly to the continuous improvement of the organization's GRC framework, risk treatment processes, and compliance reporting mechanisms.
The Lead Anti-Fraud Officer operates as a bridge between technical execution and programme leadership — collaborating with leads, legal, audit, and business stakeholders to drive mature and effective GRC outcomes aligned with the Saudi Fintech regulatory environment.
Key Responsibilities
Lead the development, review, and continuous improvement of information security policies, standards, procedures, and governance frameworks.
Serve as the subject matter expert for assigned regulatory domains, providing authoritative interpretation of requirements and translating them into implementable control objectives.
Monitor and proactively track regulatory and legal developments affecting information security — assessing impact and recommending updates to the governance framework.
Prepare and review governance documentation — RACI matrices, security charter updates, governance committee packs — and present findings to senior stakeholders.
Lead the preparation of regulatory self-assessments and compliance attestations, coordinating evidence gathering and quality-reviewing submissions before senior sign-off.
Mentor GR1–GR2 team members on governance documentation quality, regulatory interpretation, and risk assessment methodology.
Enterprise Risk Management
Lead the execution of complex enterprise information security risk assessments, applying advanced qualitative and quantitative methodologies to produce risk profiles aligned with the organization's risk appetite.
Own and maintain the enterprise information security risk register — ensuring accuracy, currency, and appropriate escalation of significant risks.
Lead BIA processes for critical business functions — coordinating with asset owners, analysing recovery requirements, and producing BIA outputs for Business Continuity and Disaster Recovery planning.
Design and execute control effectiveness testing programmes, producing findings reports with gap analysis and risk-ranked remediation recommendations.
Lead third-party information security risk management — designing assessment frameworks, conducting in-depth vendor reviews, and maintaining the third-party risk register.
Produce executive-quality risk reporting with trend analysis, emerging risk identification, and treatment progress tracking for senior management and committee consumption.
Compliance Programme Delivery
Lead compliance monitoring activities for CFFR, NCA ECC, PDPL, ISO 27001, and PCI-DSS — producing gap analyses, treatment plans, and periodic compliance status reports.
Manage internal and external audit cycles — coordinating evidence collection, reviewing evidence quality, engaging with auditors, and tracking remediation to closure.
Design and deliver the security awareness programme — producing targeted content for different staff segments, conducting awareness sessions, and analysing effectiveness metrics.
Develop and maintain GRC programme metrics dashboards, ensuring KPIs and KRIs are accurately measured and presented to senior management on schedule.
Lead the integration of information security requirements into third-party contracts, procurement processes, and major project onboarding.
Contribute to the development of the information security programme strategy, identifying capability improvement opportunities and recommending investment priorities to the Lead.
Cross-Functional Collaboration & Knowledge Leadership
Serve as the primary GRC point of contact for assigned business and technology teams — providing expert guidance on security requirements, risk treatment, and compliance obligations.
Lead information classification and security requirements reviews for significant IT, product, and business projects.
Contribute to the GRC knowledge base — developing reusable templates, guidance documents, and training materials for internal use.
Represent the GRC function in cross-functional working groups, project steering committees, and regulatory workstreams.
Perform additional responsibilities as assigned by management.
Skills, Knowledge and Expertise
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field.
A Master's degree in Information Security, Risk Management, or Business Administration is an advantage.
3–5 years of progressive professional experience in information security governance, risk management, or compliance. Demonstrable experience independently leading risk assessment cycles, regulatory compliance programmes, or audit coordination activities.
In-depth knowledge of the
CFFR framework
is required.
Experience in a regulated Fintech or banking environment is strongly preferred.
Benefits
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fintech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
ОфисseniorRiyadh, KSA; We offer you relocation support as well as we guide you through all the process
Location: Riyadh, KSA
Workplace: onsite
This is a role for a true hunter.
We are scaling one of the fastest-moving BNPL platforms in the region, and we are looking for a hungry, self-driven Business Development Executive to take our SME merchant acquisition engine to the next level. This is a 100% outbound sales role — there are no inbound leads and no pre-assigned deals. You'll be set up with the tools and prospect lists to hit the ground running, but building your pipeline from zero is on you.
You will own the full sales cycle end-to-end: identifying high-potential SME merchants, opening doors with founders and decision-makers, running consultative discovery, pitching game-changing financial solutions, negotiating commercial terms and driving merchants all the way through onboarding to live activation.
If you thrive in a fast-paced, high-growth, entrepreneurial environment, love the thrill of the close, and want real ownership from day one — this is your seat.
Key Responsibilities
Build the Pipeline — From Zero
• Own end-to-end pipeline generation through relentless, self-generated outbound activity.
• Use the tools and prospect lists provided as a launchpad — then take the pipeline far beyond them.
• Research and map high-potential SME merchants, verticals and micro-markets.
• Identify and engage business owners, founders and key decision-makers.
• Execute high-volume cold calling, multi-channel outreach, field visits and merchant meetings.
• Consistently generate qualified opportunities with zero reliance on inbound or marketing-sourced leads.
• Keep the funnel healthy — continuously replenish, qualify and prioritise.
• Use CRM and sales data to track your KPIs, read your funnel and sharpen conversion.
Sell, Close, Activate
• Own opportunities end-to-end: prospect > discovery > pitch > close > onboarding > activation.
• Run consultative, value-based discovery with SME owners to uncover real business pain.
• Pitch and sell BNPL, LTF and our expanding suite of merchant financial solutions.
• Deliver compelling product demos and tailored commercial proposals.
• Handle objections with confidence and drive deals to signature.
• Stay hands-on until the merchant is fully live and transacting.
Commercial & Negotiation
• Lead commercial conversations with SME merchants and articulate clear value.
• Negotiate within approved commercial frameworks to land win-win outcomes.
• Secure the right internal approvals and keep deals moving at pace.
• Escalate complex commercial matters appropriately — while retaining full ownership of the opportunity.
Cross-Functional Collaboration
• Partner closely with Risk, Scoring, Onboarding, Product and Operations.
• Understand internal requirements and constraints and work with them, not around them.
• Proactively chase down blockers and drive outstanding actions to closure.
• Act as the bridge between the merchant and internal stakeholders.
• Feed merchant insight and market intelligence back into the business.
Merchant Experience & Growth
• Support merchants through a smooth, friction-free onboarding journey.
• Drive activation and follow up post go-live to ensure adoption.
• Spot early issues, capture merchant feedback and route it to the right teams.
• Be genuinely merchant-obsessed — the relationship does not end at signature.
Product & Market Agility
• Become a subject-matter expert on BNPL and LTF.
• Ramp fast on new propositions as they launch — including SME Financing and Tabby Card.
• Adapt pitch, positioning and messaging as products, processes and market conditions evolve.
• Thrive in ambiguity — we are building as we scale.
Skills, Knowledge and Expertise
• 1–2 years of professional experience in sales, business development or another target-driven commercial role.
• Proven outbound sales and prospecting track record — you have personally generated your own pipeline.
• Demonstrated ability to create opportunities independently, from a standing start.
• Bachelor's degree.
• Fluent Arabic and English.
• Exceptional communication, presence and interpersonal skills.
• Strong commercial acumen and negotiation ability.
• Comfortable and energised by a target-driven, high-accountability environment.
• Ability to independently own, manage and forecast a pipeline.
• Comfortable working with CRM and sales data — tracking KPIs, analysing your funnel and prioritising on evidence (Excel / Google Sheets level)
• Grit, resilience, persistence and relentless follow-through.
Nice to Have (Not a Deal-Breaker)
• B2B or SME sales exposure.
• FinTech, BNPL, payments, banking or lending background.
• Financial or technology solution selling.
• Merchant acquisition or field sales experience.
• Track record selling directly to business owners and decision-makers.
• CRM proficiency and data-driven pipeline discipline.
• Strong Excel / Google Sheets and CRM reporting — pivot tables, dashboards, basic funnel analysis.
Benefits
We are an international team of inspired professionals located all over the globe.
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby
is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role:
We are looking for a hands-on
Senior Risk Manager
to help build Tabby’s risk capabilities in Kuwait, with combined responsibility for enterprise and credit risk. As one of our first local hires, you will establish the governance, policies, risk appetite and reporting required for launch, while providing credit risk oversight as the portfolio grows. You will work closely with Kuwait leadership and Group Risk, as well as Product, Compliance, Finance and Operations, to ensure we scale responsibly and meet local regulatory expectations.
Key Responsibilities
Building and maintaining Tabby’s local risk management framework for Kuwait, covering enterprise and credit risk and aligning it with Group standards and applicable regulatory requirements.
Developing the local risk strategy, risk appetite statement, policies, limits, governance forums and management reporting required for launch and ongoing operations by aligning with Group standard and adapted to local requirements
Owning the enterprise risk process, including risk identification and assessment, the risk register, key risk indicators, emerging-risk reviews, residual risk positions and remediation tracking.
Providing independent risk challenges on new products, partnerships, customer journeys, operating models and other material business initiatives.
Leading local credit risk oversight across the customer lifecycle, including underwriting and eligibility rules, credit limits, affordability, collections outcomes and portfolio quality, focusing on local regulatory requirements.
Partnering with Group Risk and Product teams to calibrate credit strategies for Kuwait and assess model, policy and limit changes.
Establishing clear early-warning indicators, thresholds and reporting to support timely, data-informed risk decisions.
Preparing risk assessments, reporting and recommendations for local leadership, risk committees, the Board and regulators, as applicable.
Supporting licensing activities, regulatory submissions, examinations and information requests in partnership with Compliance, Legal and other control functions as well as acting as primary risk contact for Internal Audit
Coordinating risk input into business continuity, outsourcing and third-party risk, operational incidents and control assessments.
Promoting a practical risk culture and helping teams understand how risks should be identified, assessed, escalated and managed as well as ensuring material risks and control gaps are escalated and addressed at the right level.
Helping shape the future Kuwait risk organisation and supporting hiring as the business scales.
You should apply if
You have strong risk management experience within banking, fintech, consumer lending, payments or another regulated financial-services environment.
You bring meaningful hands-on experience across both enterprise risk and credit risk, rather than exposure limited to governance or oversight.
You have built or materially improved risk frameworks, policies, risk appetite, governance structures, reporting and control processes.
You understand consumer credit risk across underwriting, credit policy, portfolio monitoring, collections performance and loss drivers..
You understand enterprise risk disciplines including risk and control assessments, KRIs, incident and issue management, operational resilience, third-party risk and emerging risks.
You understand the Kuwait regulatory environment; experience engaging with the Central Bank of Kuwait or another GCC financial-services regulator.
You can operate independently in a new-market environment and are comfortable building the essentials yourself before a wider team is in place.
You can balance strong governance with practical, proportionate execution and constructively challenge senior stakeholders when required.
You communicate complex risk topics clearly and can prepare decision-ready materials for leadership, governance forums and regulators.
You work effectively across Product, Data, Operations, Compliance, Finance, Legal and Internal Audit.
You hold a bachelor’s degree in Finance, Economics, Risk Management, Business, Mathematics or a related field; FRM, PRM, CFA or a comparable qualification is an advantage.
You are professionally fluent in English; Arabic is an advantage
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East — 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. As General Manager, you will take Tabby Kuwait from a licensed entity in progress to a fully operating, onshore, regulated business — and then scale it. You'll be the face of Tabby to the Central Bank of Kuwait and to the local banking and merchant ecosystem, with full accountability for standing up the entity, the team and the growth plan from day one.
Very few people get to build a regulated consumer finance business in a market from a standing start, with a proven regional platform behind them. This is that opportunity.
Key Responsibilities
Own the Central Bank of Kuwait relationship end to end — registration and licensing, correspondence, inspections and ongoing supervisory dialogue — as the named accountable executive
Stand up Tabby Payments K.S.C.C. as a fully operating local entity, with its own team, compliance, operations and governance
Carry full commercial ownership of the Kuwait market: merchant acquisition and retention, bank and payments partnerships, local marketing and customer growth
Own the local P&L and market-level economics, operating within group frameworks for product, credit, risk, treasury and legal — and influencing those functions to get what the market needs
Build and lead the local team, starting lean and scaling with the business — defining the hiring plan and owning the local cost base
Define and sequence the market's product roadmap with group product, bringing Tabby's wider product set into Kuwait as licensing and infrastructure allow — including longer-term financing, card, wallet and payments, and cross-border transfers
Represent Tabby externally as the senior leader in-market, with banks, merchants, partners and the regulator
Skills, Knowledge and Expertise
10+ years of experience, including at least 3 years in a general management or senior commercial role with full P&L accountability
A track record of launching or scaling a regulated financial services, payments or fintech business in a GCC market
Direct experience as the named accountable executive in a relationship with a financial regulator — licensing, submissions, examinations or remediation
Domain expertise in fintech, consumer lending/BNPL, payments and e-money, or retail banking and cards, including financial regulation and licensing in the GCC (Central Bank of Kuwait experience specifically valued)
A proven merchant or B2B commercial track record — building a partner base from a low base, not just managing an existing one
Comfort operating in ambiguity with a small team: a builder, not an administrator of an established machine
Strong grounding in P&L management and unit economics, regulatory submissions and compliance/AML frameworks, and commercial contracting and partnership negotiation
Professional Arabic and English, including the ability to handle Arabic regulatory correspondence
Nice to have:
Existing relationships with the Central Bank of Kuwait
Prior experience inside a high-growth start-up or fintech
Exposure to local funding or bank facility relationships
Location: Dubai, UAE
Workplace: onsite
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
We are looking for a
Senior Lead, Information Security
to lead and shape Tabby’s information security function across both strategic and technical domains. This role will lead and own key security programmes across cloud security, security architecture, application security, vulnerability management, threat detection and incident response.
Key Responsibilities
Lead and contribute hands-on to security architecture and technical security reviews across cloud, infrastructure and product initiatives.
Design and implement security controls across
GCP and AWS
, including IAM, CSPM and cloud-native security.
Drive and contribute to
Secure SDLC / DevSecOps
, including SAST, DAST, SCA and container security.
Lead vulnerability management and actively participate in penetration testing, VAPT and red/purple team engagements.
Design and improve threat detection, SIEM use cases and security monitoring.
Lead and participate in complex security incident investigations and response.
Drive endpoint, infrastructure, network and firewall security initiatives.
Automate security processes and develop security tooling where needed.
Establish technical standards, security best practices and operating procedures.
Support and mentor a team of security engineers and analysts.
Work closely with Engineering, Infrastructure, Product, IT, Legal and Compliance teams to embed security across Tabby.
Skills, Knowledge and Expertise
Strong experience leading
Information Security / Cyber Security
functions in a senior technical or management role.
5+ years
of experience in Information Security or Cybersecurity, with at least
2 years
in a technical leadership or senior individual contributor role.
Deep expertise across
Cloud Security, Security Architecture, VAPT, AppSec/DevSecOps and Defensive Security
.
Experience leading security programmes and managing cross-functional initiatives.
Strong knowledge of
GCP/AWS, IAM, CSPM, SIEM, EDR/XDR and vulnerability management
.
Strong understanding of
penetration testing, red/purple teaming, threat hunting and incident response
.
Experience with
SAST, DAST, SCA and container security
within CI/CD environments.
Strong understanding of security architecture, threat modelling and enterprise security controls.
Experience working within a
regulated FinTech or banking environment
.
Knowledge of
CBUAE, UAE PDPL, PCI-DSS, ISO 27001 and SOC 2
.
Proven stakeholder management and strategic decision-making skills.
CISSP/CISM and OSCP or equivalent
certifications are preferred/required depending on the final hiring criteria.
Location: Riyadh, KSA
Workplace: onsite
We're looking for an Information Security Specialist (GRC) to join Tabby! The successful candidate will independently execute governance, risk, and compliance activities across the Tabby's information security programme.
Key Responsibilities
Information Security Governance
Maintain and update the information security governance framework documentation, policy library, and associated standards and procedures.
Draft and revise information security policies, standards, and baselines, ensuring alignment with applicable regulatory requirements and business objectives.
Monitor and track changes in legal, regulatory, and contractual requirements affecting information security (SAMA CSF, PDPL, NCA ECC, PCI-DSS), updating the compliance register accordingly.
Maintain and update role and responsibility matrices (RACI), information security governance committee documentation, and reporting packs.
Coordinate security governance committee meetings — preparing agendas, minutes, and action tracking.
Produce internal and external communication materials related to information security governance, policies, and programme updates.
Information Risk Management
Execute information security risk assessments independently, applying the organization's risk assessment methodology and producing complete risk registers with identified threats, vulnerabilities, likelihood, impact, and treatment plans.
Maintain and update the information asset register — tracking asset owners, classifications, and associated risk profiles.
Lead business impact assessment (BIA) data collection activities, coordinating with asset owners and business units to capture accurate recovery objectives and criticality ratings.
Conduct control effectiveness evaluations for key information security controls, documenting findings and escalating gaps to the Lead for treatment.
Coordinate third-party information security risk assessments — preparing assessment questionnaires, reviewing vendor responses, and producing risk summaries.
Integrate risk and vulnerability data into procurement reviews, project onboarding, and change management processes.
Prepare periodic risk reports for senior review, highlighting emerging risks, significant changes in the risk profile, and the status of risk treatment actions.
Compliance & Programme Development
Monitor the organization's compliance posture against SAMA CSF, NCA ECC, PDPL, ISO 27001, and PCI-DSS — tracking control status, identifying gaps, and coordinating remediation.
Coordinate internal and external audit activities — gathering evidence packages, liaising with auditors, tracking findings, and monitoring remediation progress.
Support the preparation of regulatory submissions, self-assessments, and compliance attestations required by SAMA, NCA, and PCI Council.
Maintain and enhance the security awareness programme — developing training materials, scheduling communications, and tracking completion metrics.
Monitor KPIs and KRIs for the information security programme, preparing accurate and timely dashboards for senior management review.
Support the integration of information security requirements into procurement, project management, and change control processes.
Cross-Functional & General GRC Support
Maintain the information security policy, standard, and procedure library — managing version control, review cycles, and distribution.
Support information security initiatives across business and technology teams, providing GRC subject matter expertise on projects and change programmes.
Conduct information classification reviews and document security requirements for key business and IT projects.
Deliver information security awareness sessions and materials to targeted staff groups.
Provide analytical support for GRC team reporting, data gathering, and programme tracking activities.
Skills, Knowledge and Expertise
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field.
1–3 years of professional experience in information security governance, risk management, compliance, or a closely related field. Hands-on experience with risk assessment execution, policy development, or compliance monitoring is required. Prior exposure to SAMA CSF, ISO 27001, PDPL, or NCA ECC requirements is a strong advantage. Experience in a regulated Fintech or banking environment is preferred.
ISO 27001 Foundation or Lead Implementer (preferred). CompTIA Security+ or equivalent.
Working toward CRISC (Certified in Risk and Information Systems Control) or CISM.
Benefits
We are an international team of inspired professionals located all over the globe.
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East - 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. You'll support building the compliance function in Kiwait rather than inherit one, and act as our principal contact with the Central Bank of Kuwait.
Key Responsibilities
Own the CBK relationship - correspondence, inspections, information requests and supervisory dialogue
Lead the compliance workstream of our CBK registration and licensing programme
Build the Kuwait compliance framework from scratch: policies, controls, monitoring plan and risk assessments
Act as MLRO - own the AML/CFT programme, including STR filing, CDD, sanctions screening and transaction monitoring
Maintain the BNPL consumer protection framework covering dispute resolution, fee transparency and complaint handling
Track regulatory change, assess business impact and drive implementation with the relevant owners
Prepare compliance reporting for CBK and papers for the audit and risk committees
Conduct regular compliance assessments and audits, proactively identifying potential areas of non-compliance and recommending corrective actions to mitigate risks and ensure adherence to regulatory standards.
Provide strategic guidance and support to various departments within the organization on compliance-related matters, including regulatory changes and updates, ensuring that all business activities are conducted in a compliant manner.
Design and roll out efficient and effective compliance processes, leveraging technology and innovative solutions to streamline compliance workflows and enhance operational efficiency.
Collaborate with internal stakeholders, including senior management, to integrate compliance considerations into all aspects of business operations, including product development, marketing, and customer service.
Skills, Knowledge and Expertise
5+ years
in compliance, AML/CFT or regulatory advisory within a CBK-regulated business - a Kuwaiti bank, finance company, exchange house, or registered e-payment or e-money provider
Direct experience dealing with the CBK
, including inspections and regulatory submissions
Working knowledge of the CBK e-payment of funds regime and Kuwait's AML/CFT framework
A track record of
building
frameworks, not only administering them
Professional Arabic and English, including drafting regulatory correspondence in Arabic
Location: Riyadh, KSA
Workplace: onsite
About Tabby
Tabby helps users take control of their finances by offering flexible, interest-free payment solutions across the UAE, KSA, Egypt, and Kuwait. Partnering with global brands like H&M, Adidas, and IKEA, we provide a seamless shopping experience, giving customers the freedom to shop smarter and save more.
About the role
We’re looking for a
Senior Copywriter
to join our Marketing team and lead creative copy across our product marketing campaigns. In this role, you’ll craft clear, engaging messaging for financial products like Pay in 4, and Pay over time making complex finance concepts easy to understand, relatable and creatively compelling.
You’ll play a key role in shaping copy across emails, push notifications, in-app communications, and product launches, ensuring everything is customer-centric, strategically sound, and aligned with Tabby’s brand voice.
Key Responsibilities
You will:
Write high-impact, on-brand copy for ongoing marketing campaigns across multiple channels from product launches to activations
Translate complex financial products into simple, clear and engaging messaging that customers instantly understand
Bring creativity and personality to financial copy, making money feel approachable and aligned with Tabby’s tone
Craft compelling in-app notifications that drive engagement, actions, and product discovery
Stay up to date with product marketing trends, money app content and customer engagement best practices, applying insights to optimize performance
Collaborate closely with designers, marketers and product teams to ensure messaging and visuals work together seamlessly
Skills, Knowledge & Expertise
This Might Be Right for You If:
You have 4-6 years of experience in Arabic & English copywriting, preferably within a fintech, bank, e-commerce, or tech environment.
You’re a creative thinker with a knack for turning complex topics into simple, everyday content that helps and delights customers at the same time
You have a solid understanding of writing for different digital platforms (Emails, Push Notifications, in-app).
You can collaborate with designers and marketing teams to ensure cohesive campaign execution.
Good Command of English Speaking.
You’re highly organized, detail-oriented, and can manage multiple projects under tight deadlines.
You understand the importance of data and can adapt copy based on performance metrics to optimize results.
This role is ideal for a talented copywriter who thrives in a fast-paced environment and is excited to contribute to Tabby’s mission of empowering users to shop smarter and manage their finances effectively.
Application Process:
The application process includes an interview with our Content Manager and Brand Manager, a copywriting assessment, and a final interview with our Chief of Marketing.
Location: Cairo, Egypt
Workplace: onsite
Role Overview
We’re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You’ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.
Key Responsibilities
Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement.
Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs.
Create practical, scenario-based learning that helps agents apply knowledge to real customer situations.
Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.
Co-create with Trainers and SMEs to make sure learning is accurate, practical and facilitator-ready.
Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.
Use learner feedback, assessment results, QA insights, and operational data to continuously improve content.
Skills, Knowledge & Expertise
Excellent written
English and Arabic
, with strong editing, formatting, and content structuring skills.
At least
2 years of experience in instructional design and eLearning creation
.
Hands-on experience with learning and design tools
such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.
Able to
work independently and take ownership of projects with minimal guidance
, from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution.
Strong
writing and visual storytelling skills
, with the ability to make complex information simple and easy to understand.
Hands-on experience using
AI models and digital tools to automate and scale L&D work
, including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning
faster, more scalable, and more effective
.
Comfortable
working cross-functionally
, especially with Product, Tech, and Operations teams.
Portfolio required:
Candidates should be able to demonstrate previous instructional design work, including examples of
curriculum design, training materials/eLearning, and visual learning design
.
Ramp-Up Expectations
We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:
Month 1:
Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.
Month 2–3:
Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.
Month 4+:
Own learning projects end-to-end — from brief to delivery — and become the go-to for anything instructional design in agent education.
Preferred Qualifications
3+ years
overall in L&D, CX enablement, or content design (minimum 2 years in instructional design).
Bonus if you’ve worked in
CX, product, or tech startups
.
Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice).
Experience collaborating with training, QA, compliance, or product teams
Experience supporting
multilingual teams
or agents with limited English proficiency is a plus.
Success in this role will be measured by:
Training effectively prepares agents for new products, processes, and launches.
Learning is clear, practical, engaging, and easy to apply on the job.
Strong learner feedback and knowledge/assessment results.
Learning gaps, confusion, and rework are reduced.
Content is quickly and effectively adapted based on product changes, performance data, and feedback.
Location: Riyadh, KSA
Workplace: onsite
BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity
checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and
collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal
inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why
a critical service went down with no warning.
As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence
questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms,
which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures.
Key Responsibilities
Due Diligence & Onboarding
Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping.
Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or
fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing,
banking, and collections partners.
Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights,
breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties.
Risk Assessment & Ongoing Monitoring
Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews.
Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and
adverse media.
Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually
is.
Cross-Functional Partnership
Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed.
• Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident
trends into decisions leadership can act on.
Offboarding & Exit Management
Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing.
Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors
classified as critical or important.
Skills, Knowledge & Expertise
3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences.
Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or
CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away.
Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations
(GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and
outsourcing/operational resilience expectations for critical third parties.
Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a
fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal
needs to walk.
Ability to translate risk findings for people who don't think in risk terms, including explaining to a
commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later.
Strong analytical skills with the ability to interpret vendor performance and control data to support
operational decisions.
Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of
the organization.
Full professional proficiency in English required; Arabic is a plus.
Nice to have:
Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring
vendors, or collections agencies specifically.
Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment
workflows and vendor inventory.
CTPRP, CRISC, CISA, or CISM certification.
Location: Riyadh, KSA
Workplace: onsite
Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are welcome)
1st Open days; dates and location
Date: Feb 1st till Feb 4th
Time: 09:00 AM – 5:00 PM
Address:
https://maps.app.goo.gl/u9Nvvoi7zSeW8TYM8
Eligibility:
Saudi Nationals only!
Requirement:
Proficiency in Arabic & English
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products
charge interest
.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
Key Responsibilities
Support our customers through
phone, chat, and email
in
both English and Arabic
Answer questions, solve problems, and make sure customers have a good experience
Follow clear guidelines and use tools to help customers quickly and correctly
What We’re Looking For
You
speak and write clearly in both Arabic and English
(B2 level or above in English)
You’re comfortable with
24/7 rotational shifts
and can work from the office
You’re
helpful
,
calm under pressure
,
quick to learn
, and
take your work seriously
.
Location: Cairo, Egypt
Workplace: onsite
About Tabby
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products charge interest.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
What You’ll Do
Support our customers through phone, chat, and email in both English and Arabic
Answer questions, solve problems, and make sure customers have a good experience
Follow clear guidelines and use tools to help customers quickly and correctly
What We Offer
What We’re Looking For
You speak and write clearly in both Arabic and English (B2 level or above in English)
You’re comfortable with rotational shifts and can work from the office
You’re helpful, calm under pressure, quick to learn, and take your work seriously.
We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days.
Is This Role Right for You?
Base salary: 18,000 EGP gross (around 13,320 EGP net)
Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level
Performance bonus: up to 70% of your base salary
Transportation Allowance: 230 EGP per day
Top performers can earn
up to 37,600 EGP gross (around 27,824 EGP net).
Excluding: Transport allowance.
Paid training: 3 weeks in the office
Nesting period:3 weeks handling real customers cases while receiving close support
Work location: The Greek Campus, Downtown Cairo
Location: Santa Ana, El Salvador
LANGUAGE ACCESS ADMINISTRATOR
The language access oversees implementation of the following tasks:
Develop action plans to increase productivity.
Outline measures to ensure quality and interpreters performance.
Maintain a regularly updated date base of all interpreter’s productivity.
Oversee personnel and performance of interpreters.
Data analysis and report writing.
Comply with KPIs.
Desirable qualifications:
Strong English skills.
Proficient in Microsoft Office, Power BI.
Effective communication and organizational skills.
Must be well organized and detail oriented with the ability to adhere to strict project timelines and deadlines.
Excellent interpersonal skills.
Education:
System Engineer, Bachellor Degree in English Language, Bachellor Degree in Computer Science.
Location: El Salvador
Would you like to be part of a globally impactful interpretation company? 💻
At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals.
🖥 Position: Operations Team Leader.
📍 Location: Santa Ana, El Salvador.
💼 Work Type: Hybrid (Home Office and On-Site).
Job Description:
The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed.
As well as ensuring all KPI´s targets are reached.
Key Responsibilities:
- Maintain constant and effective communication with our Interpreters Team.
- Collaborate with different Departments to Coordinate Efforts.
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process.
Requirements:
- Knowledge in the Interpretation Industry.
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365.
- Strong English skills (Above 85%).
- Minimum of 3 years if experience in Leadership/Staff Members.
Benefits of joining CLS:
- Dynamic and Collaborative work environment.
- Flexibility to work both from home and on-site.
- Opportunities for Professional Growth.
IMPORTANT: This position is available
ONLY for El Salvador residents
. If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀
Location: Colombia
🌐 Social Media Manager
Location: Remote
Department: Marketing & Communications
Reports to: Head of Marketing / Brand Director
🧠 About the Role
We’re looking for a dynamic Social Media Manager to lead our brand’s digital voice across platforms. You’ll be the architect behind our online presence—crafting compelling content, building community, and driving engagement that translates into real-world impact. If you live and breathe trends, analytics, and creative storytelling, we want to hear from you.
🎯 Key Responsibilities
• Develop and execute multi-platform social media strategies aligned with brand goals
• Create, curate, and schedule engaging content (text, image, video, stories, reels, etc.)
• Monitor, respond to, and grow community engagement across all channels
• Analyze performance metrics and adjust strategies for optimal reach and impact
• Collaborate with design, marketing, and product teams to align messaging
• Stay ahead of platform updates, algorithm changes, and emerging trends
• Manage influencer partnerships and user-generated content campaigns
• Prepare monthly reports with insights, wins, and recommendations
🛠️ Requirements
• Proven experience managing social media accounts for brands or organizations
• Strong writing, editing, and visual storytelling skills
• Proficiency in tools like Meta Business Suite, Hootsuite, Canva, or Adobe Creative Suite
• Familiarity with analytics platforms (Google Analytics, Sprout Social, etc.)
• Ability to adapt tone and messaging across different audiences and platforms
• Creative thinker with a strategic mindset and attention to detail
• Bonus: Experience with paid social campaigns and A/B testing
🌟 What We Offer
• A collaborative, creative work environment
• Opportunities for growth and professional development
• Flexible work arrangements
• A chance to shape the voice of a brand that values authenticity and innovation
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Philippines
We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience.
We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards.
Key Responsibilities
· Handle a high volume of inbound and outbound patient calls professionally and efficiently.
· Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW).
· Verify patient demographics, insurance information, and contact details.
· Document all patient interactions thoroughly and accurately in the EMR system.
· Identify urgent patient concerns and escalate appropriately according to established protocols.
· Provide exceptional customer service while maintaining empathy, professionalism, and patience.
· Follow up on patient inquiries, messages, and assigned tasks in a timely manner.
· Maintain accuracy when handling patient information and appointment scheduling.
· Adhere to HIPAA and company privacy policies at all times.
· Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination.
· Meet established productivity and quality standards.
Qualifications
· Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
· Hands-on experience with eClinicalWorks (eCW) is required.
· Excellent verbal and written English communication skills.
· Strong customer service and patient relations skills.
· Ability to multitask in a fast-paced environment.
· Strong attention to detail and organizational skills.
· Ability to work independently with minimal supervision.
· Proficient with Microsoft Office, Google Workspace, and EMR systems.
Location: Dominican Republic
We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience.
We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards.
Key Responsibilities
· Handle a high volume of inbound and outbound patient calls professionally and efficiently.
· Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW).
· Verify patient demographics, insurance information, and contact details.
· Document all patient interactions thoroughly and accurately in the EMR system.
· Identify urgent patient concerns and escalate appropriately according to established protocols.
· Provide exceptional customer service while maintaining empathy, professionalism, and patience.
· Follow up on patient inquiries, messages, and assigned tasks in a timely manner.
· Maintain accuracy when handling patient information and appointment scheduling.
· Adhere to HIPAA and company privacy policies at all times.
· Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination.
· Meet established productivity and quality standards.
Qualifications
· Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
· Hands-on experience with eClinicalWorks (eCW) is required.
· Excellent verbal and written English communication skills.
· Strong customer service and patient relations skills.
· Ability to multitask in a fast-paced environment.
· Strong attention to detail and organizational skills.
· Ability to work independently with minimal supervision.
· Proficient with Microsoft Office, Google Workspace, and EMR systems.
Dominican Republic
ОфисRiyadh, KSA; We offer you relocation support as well as we guide you through all the process
ОфисseniorKuwait City, Kuwait
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