Location: Paris
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalising product recommendations
- Create generalisable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a MIT (Monetization Integration Team) Tech Lead to drive the technical direction and delivery of monetization-focused integration solutions. This includes leading the development of HTML-based integration flows, UI components, and tools that help partners implement Xsolla’s monetization products quickly and reliably. The role blends hands-on engineering, architectural ownership, and leadership of a team working on integration-level and user-facing experiences.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead the design, architecture, and implementation of HTML-based monetization integration flows and supporting tools.
Drive modernization, refactoring, and performance improvements across MIT codebases.
Define, document, and enforce engineering standards and best practices for integration-focused development.
Collaborate with product, design, backend, and platform teams to deliver smooth and reliable monetization integrations.
Identify, prioritize, and address technical debt to ensure codebase stability and long-term maintainability.
Build and deliver end-to-end UI solutions using HTML, CSS, JavaScript, and backend integration points.
Own production issues, guiding triage, incident management resolution, and systemic improvements.
Maintain strong code review practices and ensure solid test coverage for integration-critical components.
Improve overall development quality through automation, stronger testing pipelines, and adoption of AI-assisted tooling to accelerate implementation, reduce manual work, and increase consistency.
Mentor and guide engineers, supporting growth and sound technical judgement.
Qualifications & Skills:
5
+ years of software development experience, with strong expertise in web technologies.
Deep proficiency in HTML, CSS, JavaScript, and integration-focused UI work.
Hands-on experience with modern frontend frameworks (React,
Next.js
, or similar).
Solid understanding of API-driven workflows and backend integration patterns.
Familiarity with templating, bundling, build systems, and deployment workflows.
Strong experience with Git workflows and continuous integration practices.
Demonstrated experience acting as a Technical Lead or leading engineers through complex systems.
Ability to collaborate effectively with cross-functional teams across engineering and product.
Good English communications skills.
Nice to Have:
Experience building developer-oriented integration guides, templates, or SDKs.
Familiarity with PHP or Go environments.
Scrum/Kanban
experience
Ability to work in a fast paced environment.
Knowledge of client-side performance optimization and observability tools.
Experience in monetization, payments, or game-related economic systems.
Understanding of usability and UX concerns for integration-focused interfaces.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Boston, MA; New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Technical Deployment Lead on the Claude Agentic Solutions team, you will lead the delivery of custom AI agent solutions for enterprise customers in highly regulated industries. You'll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes.
This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion. You will champion our mission in the field, ensure world class delivery, and bring insights back to our product and research teams on a regular basis.
You'll own engagements end-to-end, from SOW through production deployment. You'll work alongside Forward Deployed Engineers who build the technical solution, while you own product scoping, stakeholder management, value measurement, and the organizational complexity that comes with deploying AI agents in enterprise environments. You need to be technical enough to hold architecture conversations with engineering stakeholders and polished enough to run executive briefings with C-suite sponsors.
Responsibilities
Own the technical delivery plan for each engagement.
Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.
Lead technical discovery.
Map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom agent deployments.
Run day-to-day engineering execution.
Drive delivery across Anthropic and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Own product scoping for field engagements.
Define the MVP, author requirements documentation, prioritize the engineering backlog, and manage scope against success criteria as requirements evolve.
Own the customer relationship throughout delivery.
Lead executive briefings, manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.
Own value measurement and ROI.
Define impact hypotheses, set baselines and KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.
Codify reusable delivery assets.
Build solution patterns, evaluation frameworks, and technical playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.
Navigate enterprise and regulatory complexity.
Security reviews, legal approvals, procurement processes, compliance requirements, and organizational dynamics.
Manage scope and change.
Handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.
Run delivery operations.
Sprint ceremonies, milestone reviews, and progress reporting.
Travel to customer sites.
Build relationships, unblock delivery, and accelerate adoption. (25–50% expected).
You May Be a Good Fit If You
Have led AI/ML engagements/deployments, whether as a founder, data scientist, engineer, researcher, or in a professional services or consulting role.
Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.
Have experience in a specialized vertical (financial services, life sciences, pharmaceutical, retail, mining, agriculture, etc.).
Can lead architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won't write production code, but you will own the technical direction of engagements alongside FDEs.
Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making — ideally across multiple workstreams in regulated industries.
Have executive presence — polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.
Thrive in ambiguity and bring structure where none exists.
Have a builder's mindset — you're here to create a function, not join one.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next
Technical Support Engineer
will be someone who thrives in autonomy, is deeply curious, innately technical, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates.
As a Technical Support Engineer, you'll own the most complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most nuanced investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energizes you, this environment will suit you well!
If this is the kind of role that excites you, then we want you as our next Technical Support Engineer.
This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.
What will I be doing?
Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
Owning customer communications and issues from initial contact until resolution
Becoming an encyclopedia of knowledge about how Fin & the Intercom platform works and the solutions they can offer.
Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.
Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers.
Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes.
Influencing the direction of the Fin product through daily communication with our customers and consistent collaboration with our product teams.
What your first 6 months will look like:
In your first 30 days you will:
Complete company onboarding, becoming familiar with Fin’s values, strategy, and goals.
Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments.
Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions.
Showcase successful and proactive communication about your training progress and needs/questions that arise.
In your first 60 days, you will:
Continue to complete CS trainings and pass relevant assessments successfully and on schedule.
Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query.
Demonstrate ownership in the execution of your work.
Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda.
In your first 90 days, you will:
Receive QA reviews and action feedback.
Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development.
Contribute outside of the inbox via sharing suggestions and ideas for how we can improve.
Successfully meet KPI targets and/or goals.
Demonstrate Fin’s Values in your work and alignment with the company vision and strategy.
What skills do I need?
Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!
Imposter syndrome
is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!
2+ years of technical support experience.
Innate comfort in using AI tools (e.g. Claude, Cursor) to write and interpret code and technical problems.
Understanding of web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs.
Understanding of REST API, SDKs & Webhooks.
Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.).
Strong customer focus (excels at & enjoys helping customers).
Strong communication skills (ability to question, clarify, empathize, use appropriate tone & language, personable).
Strong problem solving skills (ability to think critically and learn on-the-fly).
Ability to troubleshoot and utilize resources to answer questions on baseline topics.
Ability to take on & action feedback.
Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency.
Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas.
Bonus skills & attributes
Completion of technical coding bootcamps, programs, courses, etc.
Previous experience working in a troubleshooting environment.
Understanding code syntax or use of specifically supported frameworks.
Experience configuring our supported iOS/Android Plugins (mobile SDKs).
Familiarity with native mobile development.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Montreal
Workplace: remote
ABOUT YOU
We are looking for a Tech Lead for the Frontend Platform Team provides technical leadership for Xsolla’s core platform responsible for powering all user-facing experiences. This role combines deep engineering expertise with people leadership, guiding a team of approximately eight developers. The Tech Lead shapes the platform’s architecture, improves developer workflows, and ensures high-quality, scalable solutions that support storefronts, widgets, and other monetization-focused experiences used across the Xsolla ecosystem.
This position requires strong frontend and platform-level experience, the ability to lead complex technical initiatives, and the capability to support predictable, reliable delivery.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Provide technical leadership for the Xsolla frontend platform, defining architecture, coding standards, and long-term technical direction.
Coach, mentor, and manage a team of ~8 developers, supporting professional growth and maintaining a strong engineering culture.
Partner closely with the other Tech Leads working on the same platform to ensure architectural alignment, consistent standards, and unified decision-making.
Oversee planning and execution of platform features and improvements, ensuring smooth delivery and high-quality outcomes.
Drive modernization, refactoring, and performance enhancements to keep the platform scalable, maintainable, and aligned with product goals.
Establish and enforce engineering best practices across coding, documentation, testing, and review processes.
Collaborate with product managers, designers, backend engineers, and platform teams to deliver cohesive partner-facing experiences.
Ensure strong automated test coverage and reliable CI/CD workflows that reduce manual effort and improve delivery predictability.
Leverage automation and AI-assisted tooling to accelerate development, improve consistency, and increase developer velocity.
Own operational excellence, including incident response, root-cause analysis, and long-term reliability improvements.
Advocate for scalability, performance, security, and observability across the platform’s architecture and tooling.
Identify technical risks, estimate complexity, and communicate trade-offs to leadership and stakeholders.
Foster alignment with other engineering teams on shared services, APIs, rendering pipelines, and platform interfaces.
Qualifications & Skills:
8+ years of software development experience with strong expertise in modern frontend engineering at scale. At least 3 years in a similar tech lead role.
Deep hands-on knowledge of React including component architecture, SSR patterns, RSC, and complex UI data flows.
Proficiency with
Node.js
and MongoDB for server-side functionality.
Strong understanding of modern styling systems and theming approaches (vanilla-extract, styled-components, design tokens).
Solid TypeScript practices, including strict typing, shared contracts, and schema validation (Zod or equivalent).
Experience with Module Federation
Good understanding of bundling and compilation, experience with webpack/rollup/vite/esbuild.
Experience with automated testing frameworks (Vitest/Jest) and end-to-end testing (Playwright/Cypress).
Good understanding of backend integration patterns (REST, GraphQL, RPC-style APIs).
Experience with CI/CD workflows (GitLab CI or similar), private registries, and secure artifact handling.
Proven ability to lead engineers, own architectural decisions, and manage delivery for complex platform projects.
Nice to Have:
Experience building platforms or tooling used across multiple frontend teams (design systems, template engines, configuration frameworks). Experience with react-native/mobile experience
Knowledge of performance optimization strategies for client-side and server-side rendering.
Understanding of accessibility, internationalization, and semantic UI design best practices.
Experience developing SDKs, CLI tools, or developer-facing automation.
Familiarity with event-driven UI flows, real-time interfaces, or edge-rendering strategies.
Background improving developer platforms, observability stacks, or performance monitoring systems.
Comfort with UI-as-data approaches and leveraging AI-assisted/no-code tooling to accelerate feature delivery.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead - Frontend Platform Team, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Montreal, Canada and varies based on factors such as location and experience.
Location: Baku
Workplace: onsite
ROLE OVERVIEW
Tech Lead drives the technical direction and delivery of monetization-focused integration solutions. This includes leading the development of HTML-based integration flows, UI components, and tools that help partners implement Xsolla’s monetization products quickly and reliably. The role blends hands-on engineering, architectural ownership, and leadership of a team working on integration-level and user-facing experiences.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Lead the design, architecture, and implementation of HTML-based monetization integration flows and supporting tools.
Drive modernization, refactoring, and performance improvements across MIT codebases.
Define, document, and enforce engineering standards and best practices for integration-focused development.
Collaborate with product, design, backend, and platform teams to deliver smooth and reliable monetization integrations.
Identify, prioritize, and address technical debt to ensure codebase stability and long-term maintainability.
Build and deliver end-to-end UI solutions using HTML, CSS, JavaScript, and backend integration points.
Own production issues, guiding triage, incident management resolution, and systemic improvements.
Maintain strong code review practices and ensure solid test coverage for integration-critical components.
Improve overall development quality through automation, stronger testing pipelines, and adoption of AI-assisted tooling to accelerate implementation, reduce manual work, and increase consistency.
Mentor and guide engineers, supporting growth and sound technical judgment.
REQUIREMENTS
5+ years of software development experience, with strong expertise in web technologies.
Deep proficiency in HTML, CSS, JavaScript, and integration-focused UI work.
Hands-on experience with modern frontend frameworks (React,
Next.js
, or similar).
Solid understanding of API-driven workflows and backend integration patterns.
Familiarity with templating, bundling, build systems, and deployment workflows.
Strong experience with Git workflows and continuous integration practices.
Demonstrated experience acting as a Technical Lead or leading engineers through complex systems.
Ability to collaborate effectively with cross-functional teams across engineering and
product.Good
english communications skills.
NICE TO HAVE
Experience building developer-oriented integration guides, templates, or SDKs.
Familiarity with PHP or Go environments.
Scrum/Kanban experience Ability to work in a fast paced environment.
Knowledge of client-side performance optimization and observability tools.
Experience in monetization, payments, or game-related economic systems. Understanding of usability and UX concerns for integration-focused interfaces.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Chicago, United States
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
SAP Test Consultant / Lead (SAP OTC SME)
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Evaluate and assess SAP S/4HANA OTC modules and implemented solutions / workflows to determine test coverage.
Identify gaps and opportunities in support of development, delivery and maintenance of comprehensive test coverage, test strategy and test planning.
Lead delivery of comprehensive documentation in support of business-driven workflows and End-to-End scenarios.
Collaborate with business analysts, developers, and stakeholders to ensure comprehensive requirements coverage.
Identify test requirements from business processes (BP) and specifications.
Support execution and optimization of data and functionality driven testing, set for both manual and automated execution.
Validate functional, integration, and regression testing workflows for complex business processes.
Support defect triage, assignment, validation and verification activities and provide detailed test reporting.
Experience with Agile methodologies and tools (e.g., ALM, Jira, Azure DevOps).
Ability to focus on deadlines and deliverables while sustaining daily activities.
Communicate and interact effectively with appropriate stakeholders on problems, changes and enhancements.
Support the continuous improvement of testing process, procedures reporting & tools.
Experience:
10-12 years in SAP OTC business process knowledge
Experience with software quality assurance and testing.
Proven experience testing SAP S/4HANA OTC modules.
Strong understanding of End-to-End business processes and their validation and verification / testing involving Salesforce and SAP.
Excellent interpretation and articulation, speed and accuracy, attention to detail, communication and interpersonal skills.
Other Knowledge, Skills or Abilities Required
Knowledge of API testing and integration testing frameworks Excellent analytical and problem-solving abilities.
Strong multi-tasking skills, strong technical aptitude and interest in learning and implementing new technologies.
Strong communication and collaboration skills.
Ability to work in a fast-paced, dynamic environment.
Location: Colombia; Ukraine; Poland; Brazil; Argentina; Georgia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
Solvd is looking for a highly skilled Data Engineer to help design and build modern data platforms that support large-scale risk and compliance initiatives for enterprise clients. In this role, you will architect and implement scalable data systems, real-time pipelines, and analytics capabilities that transform complex datasets into actionable insights.
You will partner with cross-functional teams—including data scientists, software engineers, and product stakeholders—to enable reliable, high-quality data solutions. This role requires strong technical depth in big data technologies, AWS services, and distributed systems, along with the ability to understand business needs and contribute to strategic decision-making.
WHAT YOU WILL DO
Data Architecture and Platform Development
- Design, build, and optimize scalable data infrastructure for risk and compliance workloads
- Develop batch and streaming pipelines using modern big data technologies
- Implement robust ETL and ELT workflows across diverse structured and unstructured data sources
Cloud Data Engineering
- Work extensively with AWS services including EMR, Redshift, S3, Glue, Lambda, Kinesis, and related data tools
- Build high-throughput, low-latency systems that support real-time or near-real-time decision making
Collaboration and Delivery
- Partner with data scientists, analysts, and engineering teams to deliver reliable and well-documented datasets
- Translate business requirements into technical specifications and scalable data solutions
- Mentor team members and contribute to best practices and reusable frameworks within Solvd
Automation and Continuous Improvement
- Streamline reporting, analytics, and data preparation processes
- Replace manual workflows with automated, repeatable systems
- Support ongoing performance tuning, monitoring, and platform optimization
BASIC QUALIFICATIONS
- Bachelor’s degree in Computer Science, Engineering, Mathematics, or similar
- 3 or more years of hands-on experience in data engineering or related fields
- Strong proficiency in SQL and data modeling for analytics and warehousing
- Experience building ETL or ELT pipelines at scale
- Experience with big data technologies such as Hadoop, Hive, Spark, HBase, or EMR
- Knowledge of distributed systems and data storage principles
- Basic scripting skills in Python or Scala
- Familiarity with machine learning concepts
PREFERRED QUALIFICATIONS
- Experience with AWS data services such as Redshift, S3, Glue, EMR, Kinesis, Firehose, and Lambda
- Experience working with non-relational data stores such as document, key-value, column-family, or graph databases
- Experience collaborating with cross-functional risk, compliance, or analytics teams
- Strong understanding of data governance, quality, and security best practices
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: United Kindom, United Kingdom; Amsterdam, Netherlands; Buenos Aires, Argentina; Athens, Greece; Bangalore, India; Chittagong, Bangladesh; Dhaka, Bangladesh; Barcelona, Spain; Belize; Bogotá, Colombia; La Paz, Bolivia, Plurinational State of; Brasilia, Brazil; Brussels, Belgium; Cairo, Egypt; Chiasso, Switzerland; Santiago de Chile, Chile; Como, Italy; San Jose, Costa Rica; Zagreb, Croatia; Prague, Czechia; Delhi, India; Copenhagen, Denmark; Santo Domingo, Dominican Republic; Dubai, United Arab Emirates; Dublin, Ireland; Quito, Ecuador; Addis Ababa, Ethiopia; Helsinki, Finland; Accra, Ghana; Guatemala; Jakarta, Indonesia; Tel Aviv, Israel; Madrid, Spain; Lugano, Switzerland; Johor Bahru, Malaysia; Kuala Lumpur, Malaysia; Sliema, Malta; Manila, Philippines; Medellin, Colombia; Mexico City, Mexico; Milano, Italy; Montevideo, Uruguay; Nairobi, Kenya; Kathmandu, Nepal; Auckland, New Zealand; Wellington, New Zealand; Managua, Nicaragua; Lagos, Nigeria; Oslo, Norway; Islamabad, Pakistan; Panamá, Panama; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Rabat, Morocco; Rio de Janeiro, Brazil; Bucharest, Romania; Rome, Italy; San Salvador, El Salvador; Sao Paulo, Brazil; Riyadh, Saudi Arabia; Edinburgh, United Kingdom; Belgrade, Serbia; Sofia, Bulgaria; Colombo, Sri Lanka; Stockholm, Sweden; Berne, Switzerland; Geneve, Switzerland; Taipei, Taiwan; Tallinn, Estonia; Tbilisi, Georgia; Bangkok, Thailand; Abu Dhabi, United Arab Emirates; Hanoi, Vietnam; Yerevan, Armenia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are looking for talented individuals to join us for an internship in 2025/2026. MSc/PhD Internships at Tether aim to provide students with the opportunity to actively contribute to our products and research, and to the organization's future plans and emerging technologies.
In our team, you will have the opportunity to participate in the development of the state-of-the-art (SOTA) foundation models, and will also be responsible for optimizing our distributed model training framework continuously.
PhD internships at Tether provide students with the opportunity to actively contribute to our products and research, and to the organization's future plans and emerging technologies. Our dynamic internship experience blends hands-on learning, enriching community-building and development events, and collaboration with industry experts.
Applications will be reviewed on a rolling basis. We encourage you to apply early. Please state your availability clearly in your resume (Start date, End date).
Responsibilities
Research and develop state-of-the-art LLM and/or video or multimodality models to accelerate open-source progress in the domains.
Implement the application of large models in our business scenarios, like pre-training, supervised fine-tuning, post-training, inference etc.
Continuously optimize the training framework to better adapt to the training of large models on thousands of multi-node GPUs.
In this role, you’ll have the opportunity to advance the development of open-source LLM, vision and/or multimodal foundation models and products. You will have the opportunity to collaborate with broader teams across Tether.
MSc/PhD candidate in computer science or a related technical discipline
Related Research Experience at least one of the following areas: LLM, computer vision, multimodality
Be proficient with PyTorch deep learning framework and libraries
Have excellent analytical and problem-solving skills, logical thinking skills, communication and collaboration skills
Publications in the top AI conferences (e.g., ACL, NIPS, ICML, ICLR, CVPR, ICCV, ECCV, TPAMI, IJCV, etc.) is a nice to have.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Dhahran, Saudi Arabia
Eram Talent is seeking a dedicated Training and Development Specialist to join our dynamic team in Saudi Arabia. In this role, you will be responsible for designing, implementing, and managing training programs aimed at enhancing employee skills and knowledge across the organization. As a key player in our HR team, you will work closely with various departments to assess training needs, develop tailored programs, and foster a culture of continuous learning.
Key Responsibilities:
Design and introduce the company’s training and development framework, policies, and standards.
Analyze and identify competency and skill gaps through performance data, surveys, and discussions with management.
Develop a long-term training roadmap aligned with business strategy and workforce planning.
Create and implement digital onboarding and learning programs leveraging technology (e.g., LMS, e-learning tools).
Develop and maintain engaging training materials, manuals, and visual aids.
Evaluate the effectiveness of programs, trainers, and learning content, recommending improvements.
Manage the annual training budget and forecast future learning investments.
Build partnerships with external training providers and certification bodies.
Prepare and present reports and dashboards on training outcomes and employee skill progress.
Support managers and supervisors in applying coaching and learning techniques within their teams.
Promote a culture of continuous learning across the organization.
Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field.
A minimum of 7 years of experience in training and development or a similar role.
Strong knowledge of adult learning principles and instructional design methodologies.
Proven ability to develop engaging training content and facilitate training sessions effectively.
Excellent communication and interpersonal skills.
Strong analytical skills to assess training needs and evaluate program effectiveness.
Familiarity with Learning Management Systems (LMS) and e-learning tools.
Ability to work collaboratively in a team-oriented environment.
Fluency in English is required; Arabic fluency is preferred.
A proactive attitude towards employee development and a commitment to continuous improvement.
Location: Ukraine; Armenia; Georgia; Moldova
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for Technical Interviewers.
Responsibilities:
Conduct technical interviews for positions requiring expertise in Go (Golang), assessing candidates' proficiency in Go programming, concurrency management, and integration with various APIs and systems.
Work closely with the recruitment team to develop interview questions that are relevant and challenging, tailored to capture the nuances of Go and its use in scalable systems.
Provide comprehensive feedback and evaluations of candidates to hiring managers, emphasizing both technical skills and potential cultural fit.
Stay updated with the latest developments in Go and related technologies to ensure a robust interview process.
Requirements
Solid background in software development with specific expertise in Go, including familiarity with common frameworks and tools used in the Go ecosystem.
Experience in technical interviewing, mentoring, or teaching roles is highly preferred.
Excellent communication skills, with the ability to clearly and concisely explain complex technical concepts.
Demonstrated ability to provide objective and constructive feedback in a professional manner.
Additional languages are an advantage.
Location: Toronto; London; New York; Paris; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
As a Senior Machine Learning Engineer specializing in synthetic data, you will play a pivotal role in developing the synthetic data pipeline that is crucial to Cohere’s advanced language models. Your responsibilities will encompass the end-to-end management of synthetic data, including maintaining and optimizing the synthetic data pipeline, data analysis and generation, as well as conducting data ablations and model evaluation to gauge data quality. You will work with diverse web data and code data and transform them using generative models to improve token efficiency and model quality. By combining research and engineering, you will bridge the gap between raw data and cutting-edge AI models, directly contributing to improvements in critical training metrics like throughput and accelerator utilization.
Your work will be essential to Cohere’s mission of delivering efficient and reliable language understanding and generation capabilities, driving innovation in natural language processing. If you are passionate about transforming data into the foundation of AI systems, this role offers a unique opportunity to make a meaningful impact.
Note: We have offices in London, Toronto, New York and San Francisco, but we’re also remote-friendly! This team operates primarily between ET to CET time zones, so we’re seeking candidates in locations that align with these hours for effective collaboration.
Key Responsibilities:
- Design and build scalable inference pipelines that run on large GPU clusters.
- Conduct data ablations to assess data quality and experiment with data mixtures to enhance model performance.
- Research and implement innovative synthetic data curation methods, leveraging Cohere’s infrastructure to drive advancements in natural language processing.
- Collaborate with cross-functional teams, including researchers and engineers, to ensure data pipelines meet the demands of cutting-edge language models.
Qualifications:
- Strong software engineering skills, with proficiency in Python and experience building data pipelines.
- Familiarity with data processing frameworks such as Apache Spark, Apache Beam, Pandas, or similar tools.
- Experience working with LLMs through work projects, open-source contributions or personal experimentation.
- Familiarity with LLM inference frameworks such as vLLM and TensorRT.
- Experience working with large-scale datasets, including web data, code data, and multilingual corpora.
- A passion for bridging research and engineering to solve complex data-related challenges in AI model training.
Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP).
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Melbourne
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a high-performing sales professional capable of driving double-digit growth, you will join a dynamic APAC sales team reporting to the Sales Leadership team. This role combines the thrill of landing
Net New Mid-Market and Enterprise accounts
with the strategy of
expanding high-potential existing customers
(>200 employees).
You will work closely with the broader Account Team to hit and exceed defined booking targets. Whether you are generating fresh opportunities from scratch or identifying new use cases within current accounts, you are responsible for the full sales cycle—combining proactive outbound prospecting, solution selling, and deep customer alignment.
Your Impact:
Driving Dual-Growth:
Owning both Net New customer acquisition and Expansion within a designated Mid-Market / Enterprise territory (>200 employees).
Managing the Full Sales Cycle:
Lead-to-close ownership, including strategic prospecting, discovery, multi-stakeholder demonstrations, commercial negotiations, and contract execution.
Proactive Outbound Prospecting:
Executing targeted outbound account-based strategies to land key new logos and uncover new business units within existing accounts.
Solution-First Selling:
Uncovering complex operational challenges across teams and mapping Wrike's platform to deliver measurable enterprise ROI.
Pipeline Management & Tech Stack Mastery:
Leveraging
Salesforce, LinkedIn Sales Navigator, ZoomInfo, and Demandbase
for territory planning, target account engagement, and accurate forecasting.
Cross-Functional Collaboration:
Partnering with Customer Success, Pre-Sales Solutions Engineers, and Marketing to ensure seamless onboarding and account retention.
Your Qualifications:
5+ years
of successful B2B Tech/SaaS sales experience in the Mid-Market or Enterprise segment, with a track record of double-digit growth and quota attainment.
Blended Sales Expertise:
Proven ability to drive both
Net New logo acquisition (hunting)
and
existing account expansion (farming)
.
Outbound Mastery:
Strong experience conducting strategic, account-based outbound prospecting into VP- and C-level decision-makers.
Complex Deal Lifecycle Experience:
Capability to navigate multi-stakeholder enterprise buying cycles, procurement, and legal processes.
Value-Based Selling Approach:
Demonstrated success using consultative frameworks (e.g., MEDDPICC, Challenger) to articulate ROI and solve complex business problems.
Standout Qualities:
Experience prioritizing strategic target accounts using intent data (Demandbase) to convert high-value mid-market and enterprise inquiries into complex deals.
Prior experience in Collaborative Work Management (CWM), project management software, or enterprise productivity solutions.
Benefits & Perks:
Health Insurance (Employees + Dependents)
Employee Assistance Program (EAP)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health Insurance (Employees + Dependents)
Life & Income Protection Insurance
Superannuation Plan
Your recruitment buddy will be
Tripti Sachan
, Senior Recruiter.
#LI-TS1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
ОфисLondon
ОфисLondon
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоСтажёрUnited Kindom, United Kingdom; Amsterdam, Netherlands; Buenos Aires, Argentina; Athens, Greece; Bangalore, India; Chittagong, Bangladesh; Dhaka, Bangladesh; Barcelona, Spain; Belize; Bogotá, Colombia; La Paz, Bolivia, Plurinational State of; Brasilia, Brazil; Brussels, Belgium; Cairo, Egypt; Chiasso, Switzerland; Santiago de Chile, Chile; Como, Italy; San Jose, Costa Rica; Zagreb, Croatia; Prague, Czechia; Delhi, India; Copenhagen, Denmark; Santo Domingo, Dominican Republic; Dubai, United Arab Emirates; Dublin, Ireland; Quito, Ecuador; Addis Ababa, Ethiopia; Helsinki, Finland; Accra, Ghana; Guatemala; Jakarta, Indonesia; Tel Aviv, Israel; Madrid, Spain; Lugano, Switzerland; Johor Bahru, Malaysia; Kuala Lumpur, Malaysia; Sliema, Malta; Manila, Philippines; Medellin, Colombia; Mexico City, Mexico; Milano, Italy; Montevideo, Uruguay; Nairobi, Kenya; Kathmandu, Nepal; Auckland, New Zealand; Wellington, New Zealand; Managua, Nicaragua; Lagos, Nigeria; Oslo, Norway; Islamabad, Pakistan; Panamá, Panama; Lima, Peru; Warsaw, Poland; Lisbon, Portugal; Rabat, Morocco; Rio de Janeiro, Brazil; Bucharest, Romania; Rome, Italy; San Salvador, El Salvador; Sao Paulo, Brazil; Riyadh, Saudi Arabia; Edinburgh, United Kingdom; Belgrade, Serbia; Sofia, Bulgaria; Colombo, Sri Lanka; Stockholm, Sweden; Berne, Switzerland; Geneve, Switzerland; Taipei, Taiwan; Tallinn, Estonia; Tbilisi, Georgia; Bangkok, Thailand; Abu Dhabi, United Arab Emirates; Hanoi, Vietnam; Yerevan, Armenia
УдалённоseniorToronto; London; New York; Paris; Montreal
Melbourne; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations