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Location: United States ABOUT THE JOB We are looking for an Electronics Technician to join our team in Quonset, RI on a contract basis to support our Dive-XL platform. In this role, you will be working on cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will play a key role in delivering our AUVs to our customers by working hands-on with our engineering team in a multi-disciplinary environment to scale our AUV production globally. This role will include building complex electromechanical assemblies. WHAT YOU'LL DO · Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration · Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components · Perform configuration tasks to flash/load correct SW/FW versions onto devices · Build, test, and integrate complex electrical assemblies into our world-class AUVs · Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency · Follow detailed electrical and manufacturing documentation to build to engineering specifications · Help develop, document, and improve the pressure vessel production process · 5S work areas, perform part inspections, close out work orders, and follow safety best practices · Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock) · Potential for travel offshore to support operations team as needed under the contract scope REQUIRED QUALIFICATIONS · 4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics · Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings · Familiarity with electrical engineering principles and concepts · Full understanding of the manufacturing life cycle · Experience working off of technical documentation, electrical schematics, and engineering drawings · Commitment to a high-quality product and strong sense of personal accountability · Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc. · Extremely organized and detail-oriented · Excellent verbal & written communication skills · Strong sense of urgency and enthusiasm · Eligible to obtain and maintain an active U.S. Secret security clearance PREFERRED QUALIFICATIONS · Experience in sub-sea robotics (AUVs, UUVs, underwater equipment) · Experience working with electrical systems up to 400VDC · Experience working in avionics · Subsea cable splicing or fabrication experience · Experience with pressure vessels and/or pressure systems/equipment · IPC 610 and/or 620 Certification · Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent · Experience with low volume/high mix manufacturing CONTRACT TERMS This is a contract (non-FTE) position with compensation paid on an hourly basis. Contract duration, renewal, and scope will be defined per the terms of the engagement agreement. US Hourly Range · 4–8 years of experience: $28 - $37/hour · 8–12 years of experience: $32 - $42/hour Hourly rate will be tailored to your individual qualifications, including job-related knowledge, skills, education, and experience, consistent with contract pay practices.

Location: United States ABOUT THE ASSIGNMENT We are seeking an experienced Contract Manufacturing Test Technician to support operations in Quonset, RI. In this engagement, you will work hands-on with cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will support customer delivery milestones by interfacing with the engineering and operations teams in a multidisciplinary environment to assist in scaling AUV production. This contract scope focuses on executing tests on complex electromechanical assemblies and integrating verified hardware into final platforms. SCOPE OF WORK (DELIVERABLES) · Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones. · Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware. · Build, test, and integrate complex electrical and mechanical assemblies into AUV systems. · Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation. · Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs). · Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level. · Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes. · Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols. · Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance. · Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate. REQUIRED QUALIFICATIONS · Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics). · Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail. · Working knowledge of core electrical engineering concepts and circuit theory. · Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings. · Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables. · Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.). · Strong organizational, documentation, and detail-oriented technical execution skills. · Clear and effective written and verbal communication skills. · Ability to work independently with initiative, adaptability, and high drive toward project deadlines. · Eligible to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS · Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment). · Demonstrated experience safely handling electrical systems operating up to 400VDC. · Hands-on subsea cable splicing, potting, or custom harness fabrication experience. · Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems. · Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications. · Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments. CONTRACT HOURLY RATES · $25.00 – $37.00/hour (commensurate with demonstrated skills and experience)

Location: 🇧🇷 São Paulo / 🌎Remote Workplace: Remote A little bit about us: We are Belvo, an open finance API platform with the bold vision of democratizing access to financial services in Latin America. We enable any financial innovator to access and interpret financial data, as well as initiate payments from their end-users accounts. We’re turning the messy complexities of the Latin American financial ecosystem into a modern set of tools to access and interpret data and move money in a seamless and secure way. We’re a highly-technical, passionate, and driven team. We are more than 90 people and our team currently represents 20 nationalities. We have offices in São Paulo and Mexico City – while a large portion of us work remotely. We are tackling a very stimulating problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way. Since starting our adventure in May 2019, we have raised $71m from the leading VC investors globally. You can read more about our company here https://belvo.com/about/ and about our team and culture here https://belvo.com/careers/. Also, head to our blog https://belvo.com/blog/ for more news about what we’re building and how we work https://belvo.com/blog/category/working-belvo/. About the team: - We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.  - Our products are built for developers, by developers. Technological excellence is at the heart of what we do.   - We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.  - We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals. - While we are global and remote-friendly, we also operate from our vibrant offices in CDMX and Sao Paulo. To accommodate the various time zones in which we are based, we ensure we’re always synced up for at least 3 hours per day. - Also, we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures, and YCombinator. The challenge The Intelligence Squad is Belvo's AI enabler team. One part of the squad builds the platforms and patterns that let every team at Belvo ship AI. This role sits in the other part: turning the financial data and payments we aggregate across Latin America into models that make real decisions, who looks creditworthy, which transaction is fraudulent, what category a payment belongs to, whether an income statement checks out. That data drives real financial outcomes for the people and businesses on the other end, so the bar for rigor is high. You'll be the data science reference in the squad. We're not hiring someone to execute a modeling backlog someone else wrote. We want someone who decides which problems are worth modeling, defines how we know a model is good enough, and raises the data science bar for everyone they work with. You'll be deep enough in statistics and ML to defend a modeling choice to anyone, whether this is a set of rules to simplify a problem or a complex model that you build. You'll be close enough to the business to turn a commercial problem into a modeling roadmap and a business case. And you'll be a strong enough engineer to take your models from notebook to production and own them there. Responsibilities - Model development and selection: Lead the design of statistical and ML models (classification, regression, ranking, NLP or LLM-based) for problems like risk scoring, fraud detection and transaction categorization. Choose approaches on their merits and defend those choices with data, not habit. - AI-leveraged delivery: Use agentic coding and research tooling as a core part of how you work: exploring data, generating and testing feature hypotheses, scaffolding pipelines, writing the service around the model. We care about the decisions you ship, not hours at the keyboard, and we expect you to keep compressing the gap between the two. - Feature engineering with business context: Work with Product and the business teams to figure out which signals in Belvo's financial data actually explain the outcome you're modeling, and translate an ambiguous business question into a well-scoped modeling problem. - Productionization and ownership: Take models past the notebook. Build or shape the pipelines, APIs and services that run them reliably in production, and own them once they're live: monitoring, drift, retraining, and retirement when the evidence says so. - Experimentation: Design and run experiments (A/B tests and offline evaluation) to confirm that a model change actually moves the metric it's meant to move. - Cross-functional partnership: Work closely with Engineering, Data Research, Product, and the rest of the Intelligence Squad to ship end to end, and with stakeholders across the business to keep your models grounded in what actually matters to them. - Business and customer partnership: Work directly with stakeholders and, when needed, customers. Translate ambiguous business questions into well-scoped problems, and explain trade-offs and impact clearly to non-technical audiences, executives included. - Staying current: GenAI moves weekly. We expect you to be genuinely plugged in: model releases, papers, and tooling, to hold an opinion on what's real versus hype, and to bring the useful parts back to the squad as a demo, a doc, or a session for our company-wide AI Chapter. - Framing the problem: Decide what's worth modeling. Push back when a rule, a heuristic, or a better data pipeline solves the problem without a model, and be willing to kill or retire your own model when the evidence says so. This position may be for you if - 5+ years of experience as a Data Scientist, Applied Scientist, or in a similar hands-on modeling role. - You've owned models end to end in production, from framing the problem to monitoring it live, and you can point to the measurable business impact they had. - You have a solid grounding in statistics and can explain how your models work at that level, not just how to call them. - You've built and compared more than one type of model (for example tree-based methods, regression, deep learning) for the same problem and can justify why you picked the one you shipped. - You're comfortable in Python for data science (pandas, scikit-learn, and at least one of TensorFlow or PyTorch) and in SQL for pulling and shaping your own data. - You've taken several models you built into production yourself, not just handed it off to someone else to deploy.You http://deploy.You understand engineering fundamentals: testing, version control, CI/CD, and how to write code someone other than you can maintain. - You've built with LLMs past the API-call level: tool use or agents, retrieval, structured outputs, and shipped at least one to production. You can explain how you knew it was good enough, which means you've built some form of evaluation, not just eyeballed outputs. - Agentic coding tools are part of your daily workflow, not a novelty. You can walk us through a specific task that used to take you days and now takes hours: how you set it up, what you delegated, and where you still don't trust the output. - You're proficient in written and spoken English. Amazing if - You've worked in fintech, financial risk, or another regulated data environment before. - You have a business or strategy background alongside data science (an MBA, consulting, or a product/strategy role). - You've worked in a customer-facing data science role, such as a forward-deployed engineer or a solutions/applied team at a data platform company. - You've worked with MLOps tooling for model versioning, monitoring, and automated retraining. - You've deployed models on AWS (for example SageMaker or an equivalent managed ML service). - You've written evals or an LLM-as-judge harness for a non-deterministic system, and have opinions about where that approach breaks. - You've used LLMs inside the data pipeline itself: labeling, extraction, categorization, and can say where they beat a classical model and where they quietly don't. Tech stack - Python is our primary language for data science and modeling (pandas, scikit-learn, and deep learning frameworks as needed). - SQL against a cloud data warehouse for data access and feature work.Claude deployed company-wide and Claude Code for every engineer. Agentic tooling is part of how we work daily, not a side experiment. - Cloud infrastructure on AWS, favoring managed services so you can focus on the modeling problem rather than infrastructure plumbing. - An experimentation platform for A/B testing and offline evaluation. - We use Datadog for service observability across the company. - We follow Continuous Integration and Continuous Delivery best practices. Our tech stack: - We’re building our platform using modern technologies, putting the focus on reliability and long-term maintainability - We primarily use Python on the backend. We use battle-tested technologies such as Django, and we are heavy users of Python’s asyncio for some parts of our stack - We use Javascript, Vue.js and Sass on the frontend. We are developing and leveraging our own design system and component library - We run our infrastructure on top of Amazon Web Services, leveraging managed services. We tend to favor the use of managed services wherever possible, in order to focus on our business problems - We observe and monitor our services using Datadog - We follow Continuous Integration and Continuous Delivery best practices Our process steps: At Belvo every hire is so important to us, that we share the decision to hire as a team. - People team chat - Take-home challenge - Challenge presentation - Team fit chat - Meet the founders Our perks: 🚀 Stock options (we are all owners and this is very important to us) 📈 Annual company bonus linked to company performance 🔆 Flexible working hours 🔝 Remote friendly 🐶 Pet friendly 👩🏻‍⚕️ Health Insurance 🎊 Paid time off on your birthday 💻 Renew your laptop every 3 years 🙋 Training Budget 😎 Team building events 🙀 Bank holidays swap within 30 days 🔋 Fitness/ wellness stipends 🚀 Yearly company offsite 🍒 Fresh fruit every week, all-you-can-drink tea and coffee 🏝 Extra days off accrued when completing 2, 3, 4 years and beyond at Belvo 🎳 Yearly department offsite

Location: Quonset Point, United States SCOPE OF WORK Hydrostatic Test Execution: Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage. Test Setup and Fixturing: Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware. Inspection and Anomaly Identification: Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions. Data Recording and Quality Documentation: Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity. Equipment Maintenance and Calibration Tracking: Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration. Safety and Environmental Compliance: Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards. Cross-Functional Collaboration: Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations. Process Improvement Support: Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput. REQUIRED QUALIFICATIONS 4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments. Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing. Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans. Strong procedural discipline and attention to detail when executing tests and recording empirical data. Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges. Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams. Eligible to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS Background in maritime, aerospace, or defense manufacturing environments. Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls. Familiarity with subsea robotics, AUVs, UUVs, or marine equipment. Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials. Experience utilizing ERP or MES platforms for work order tracking and test data logging. Current or previous certifications in overhead crane operation, rigging, or confined spaces. Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.

Location: Quonset Point, United States WHAT YOU'LL DO Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components Perform configuration tasks to flash/load correct SW/FW versions onto devices Build, test, and integrate complex electrical assemblies into our world-class AUVs Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency Follow detailed electrical and manufacturing documentation to build to engineering specifications Help develop, document, and improve the pressure vessel production process 5S work areas, perform part inspections, close out work orders, and follow safety best practices Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock) Potential for travel offshore to support operations team as needed under the contract scope REQUIRED QUALIFICATIONS 4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings Familiarity with electrical engineering principles and concepts Full understanding of the manufacturing life cycle Experience working off of technical documentation, electrical schematics, and engineering drawings Commitment to a high-quality product and strong sense of personal accountability Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc. Extremely organized and detail-oriented Excellent verbal & written communication skills Strong sense of urgency and enthusiasm Eligible to obtain and maintain an active U.S. Secret security clearance PREFERRED QUALIFICATIONS Experience in sub-sea robotics (AUVs, UUVs, underwater equipment) Experience working with electrical systems up to 400VDC Experience working in avionics Subsea cable splicing or fabrication experience Experience with pressure vessels and/or pressure systems/equipment IPC 610 and/or 620 Certification Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent Experience with low volume/high mix manufacturing

Location: Quonset Point, United States SCOPE OF WORK (DELIVERABLES) Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones. Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware. Build, test, and integrate complex electrical and mechanical assemblies into AUV systems. Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation. Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs). Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level. Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes. Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols. Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance. Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate. REQUIRED QUALIFICATIONS Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics). Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail. Working knowledge of core electrical engineering concepts and circuit theory. Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings. Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables. Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.). Strong organizational, documentation, and detail-oriented technical execution skills. Clear and effective written and verbal communication skills. Ability to work independently with initiative, adaptability, and high drive toward project deadlines. Eligible to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment). Demonstrated experience safely handling electrical systems operating up to 400VDC. Hands-on subsea cable splicing, potting, or custom harness fabrication experience. Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems. Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications. Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.

Location: Brussels; Rome; Barcelona; Zug; Porto; Cape Town; Istanbul; Eindhoven; Geneva; Milan; Amsterdam; Manama; Madrid; London; Dubai; Berlin; Antwerp; Copenhagen; Vienna; Prague; Athens; Budapest; Paris; Frankfurt; Dublin; Warsaw; Sofia; Luxembourg; Remote; Zurich; Abu Dhabi; Lisbon; Tallinn; London OR Brussels; Seychelles; Rotterdam; Krakow; Johannesburg; Zagreb SENIOR DATA ENGINEER ABOUT KEYROCK Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation. Today, we partner with over 250 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from self-taught DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels, and Singapore, and host regular online and offline hangouts to keep the crew tight. We are trading on more than 80 trading venues, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks. But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives. At Keyrock, we're not just envisioning the future of digital assets. We're actively building it. ABOUT THE TEAM AND WHY THE ROLE EXISTS The Central Data Team (CDT) is only a few months old, but data has been Keyrock's lifeblood since day one. We're now building the Keyrock Data Platform to give Keyrockers, and the AI agents working alongside them, the data and context they need to act fast and autonomously within agreed boundaries and aligned with our shared goals. Doing that means taking data from across the company and making sense of it in real time for all the functions that depend on it: trading desks, wealth and asset management, product, risk, finance, compliance, and research to name a few. You'd be one of the early hires in CDT and we expect you to contribute to most of the bigger decisions and build work. The standards we settle on and the way the team ends up working are still open. WHAT YOU’LL DO - Build streaming and batch pipelines that ingest, normalise, and distribute market, trading, and portfolio data, resilient to feed and exchange failures. - Build the self-serve tooling (SDKs, patterns, templates, AI agents) so other teams publish, consume, and build on data products without waiting on us. - Own data contracts and schema evolution. Keep schema changes from turning into multi-team coordination events. - Design the lakehouse and time-series layer around consumer query patterns. - Build and evolve the Data Governance and Data Quality Framework: stale-feed detection, schema validation, range checks, idempotent writes, lineage, ownership, self-healing. - Build the derived analytics the business runs on: cross-exchange spreads, VWAP at depth, order book microstructure for the desks; portfolio views, exposure, performance for wealth and asset management. - Make observability, cost, and performance first-class from day one. - Treat infrastructure as code (Docker, Terraform, CI/CD) alongside our Central Infrastructure Team. - Work in the open: write things down, partner closely with Architecture, Infrastructure, Platform, and the rest of the teams. WHAT WE’RE LOOKING FOR Tools matter less to us than how you think about problems. That said, here's the shape of the person we have in mind. Engineering Craft - 8+ years of building production data systems that other people rely on. - Strong proficiency in Python and SQL: not just being able to write a query, but being able to reason about what the engine is doing with it. - Code that's easy for someone else to read, test, and delete later. - Strong understanding of data modelling for both streaming and analytical workloads. - Efficiency, quality, idempotency, and observability are taken seriously by default. Systems Design - You've designed and operated streaming systems on Kafka, Redpanda, MSK, or Kinesis, and you have opinions about partitioning, consumer groups, offsets, and schema registries. - You've used a time-series store in production (ClickHouse ideally; TimescaleDB, QuestDB, or similar are fine too) and can talk about table design as a function of query patterns. - You've worked with a lakehouse architecture and reason about table layout, partitioning, and compaction as design choices that shape query performance and storage cost. - You build for self-healing and idempotency. Reprocessing is safe, retries don't double-write, and the system recovers without a human in the loop. Operational Readiness - Docker, Terraform, and CI/CD are how you work, not a separate "DevOps" thing. - You think about cost and performance early. - You instrument as you build: logs, metrics, and traces are part of the system from day one. - You design for data quality and governance up front covering contracts, validation, lineage, and ownership How You Think and Work - You reason from first principles when a problem is new, stay pragmatic when it isn't, and update your view when you learn more. - You treat the trading desks, wealth and asset management, product, risk, finance, compliance, and research as customers of what you build, and communicate with them that way. - You optimise for outcomes over output. A smaller, simpler thing that ships and works beats a bigger thing that doesn't. - You take ownership end-to-end: design, ship, operate, improve. - You say what you think including when it's an unpopular take. You change your mind when the argument is better. - You make the people around you better. Reviews are real, juniors grow from working with you, and peers want to work with you again. - You're curious about how markets work. Data engineering on its own won't keep you interested here. - You're honest about what you know and what you don't, and quick to close the gap. - You understand financial market data: order books, trades, reference data, portfolios, exposures. Crypto, TradFi, or both are a strong plus. NICE TO HAVE - Lakehouse experience with Apache Iceberg or Delta Lake. - Familiarity with DataHub or similar metadata/lineage platforms. - Rust. Some of our performance-critical services are written in it. Interest is welcome; fluency isn't required. WHAT YOU’LL GET - A from-scratch mandate. You'll be among the first hires in CDT, and the platform, the standards, and the team culture are yours to shape with us. - Strong partners. Close working relationships with Architecture, Infrastructure, Platform, and the desks themselves. You won't be building data in a vacuum. - Autonomy on how you work. Flexible hours, remote-first, business-hours on-call shared across the team. - A competitive salary package, with various benefits. - A team that likes each other. Regular online get-togethers and a yearly onsite where everyone's in the same room. OUR RECRUITMENT PROCESS We’re after those with the right skills and a conscious choice to join our field. The perfect fit? Someone who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes. As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance. Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Key

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Strategic Partnerships Manager, Deliveroo Express At Deliveroo, our mission is to transform the way people shop and eat, bringing the neighbourhood to your door by connecting customers, restaurants, shops and riders. We give people the opportunity to buy what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The Team This role sits within the New Verticals business unit on our Global Strategy, Product and Commercial team, reporting into the Head of Strategic Partnerships, Deliveroo Express with our broader team reporting up into the Director, GM of Drive EMEA and VP of EMEA Markets. We are responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The culture within the  team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast. The Role Deliveroo Express is Deliveroo’s white-label solution that allows our partners to offer on-demand delivery directly through their own online websites / apps. Imagine going onto your favourite restaurant, grocer or retailers’ website and having an order delivered in as little as 20 minutes - from the customer’s point of view, you’re ordering directly with the restaurant / grocery / retailer, and it’s simply delivered by our rapid riders. For more, please see: https://merchants.deliveroo.com/what-we-offer/deliveroo-express As a Senior Strategic Partnerships Manager in the team, you will manage the day-to-day relationships with our white-label partners, which includes leading regular performance reviews, identifying opportunities for growth and overcoming operational challenges. You will work closely with various functions of Deliveroo to share insights from partners and ensure we are developing a “best in class” value proposition. With Deliveroo Express being a new product launched in April, you will play a pivotal role in defining the on-going strategy and driving success of this proposition. Using data to understand trends in performance and identify opportunities for operational excellence will be critical to your success in the role. You will need to be able to manage multiple projects at once, interacting with key functions such as Product, Operations and Commercial. You will use your business acumen and negotiation skills to win new business deals and build an on-going pipeline. Working with partners of this scale, you will often overcome challenges that Deliveroo is facing for the first time, helping to shape the future of how we work with and scale our white-label partners. Key Responsibilities Directly own the day-day relationship with Deliveroo Express partners across all verticals - Restaurants, Grocery and Retail Analyse and present insights on performance against KPIs during weekly/monthly/quarterly meetings and reviews Conduct detailed analysis and extract insights to deliver operational excellence and identify ways to course-correct if needed Identify opportunities to deepen and grow our partner relationships Develop on-going sales strategy for Deliveroo Express including pipeline development across markets, with support from your Commercial lead Conduct new business pitching and commercial negotiation for new partners, with support from your Commercial lead Qualities We’re Looking For DECISIVE AND INFLUENTIAL: ​you should thrive in a fast-paced environment, and be comfortable with making fast decisions, even in times of ambiguity and based on intuition. You are comfortable making recommendations and communicating them across the business persuasively. More importantly, you must have a strong desire to galvanise action within Deliveroo, thinking about the big picture but also not afraid to get into the weeds of a problem to get things done. ANALYTICAL AND COLLABORATIVE: ​there will be some number-crunching involved, but your role will also be about stepping back – you’ll need to see the bigger picture and understand how your insights are aligned with the direction the business is heading in. COMMERCIAL: you will need to excel in building relationships with local commercial teams, and external partners and understand how best to bring our proposition to grocers and retailers. You will need to build a deep understanding of the Deliveroo P&L and operations of the business. Requirements: 4-6 years’ experience in an account management, grocery/retail operations or strategy / strategic partnerships role. Confident in analysing data and extracting compelling and actionable insights Strong operational mindset to identify opportunities for excellence and course-correct when needed Partner obsessed , with effective relationship building, organisation and communication skills Collaborative team player who is able to get the best out of the people around you. Able to work effectively with various teams and all levels of Deliveroo. Experienced negotiator within the ability to drive mutual value for both partners and Deliveroo London-based with a minimum of three days required in the office Nice to have: Experience working with FMCG / grocery / retailer e-commerce or last mile operations preferable. Experience in working in a dynamic high-growth company is preferable Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Shanghai Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction. What you will be doing: - Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat) - Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions. - Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution. - Educate merchants on platform features, payment processes, and best practices to optimise their experience. - Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery. - The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed. Qualifications - Fluent in Mandarin and English - 2+ years of experience in support or operations roles, preferably within a payments environment. - Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions. - Excellent communication and interpersonal skills, with a customer-first mindset. - Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards. - Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential). - Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools. - Proven ability to work independently as well as collaborate effectively across teams. If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester. The Role As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills. What you’ll be doing Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings. The Candidate This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time. The required skills include: Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks Strong attention to detail, setting and maintaining high standards Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome Good problem solving skills with the ability to work independently The desired experiences include: Minimum 3 years in Account Management Leadership roles Ideally Contact Centre Experience Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Location We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE People Programs at Ramp builds the programs that shape how employees experience the company day to day; from someone's first week to the moments that define Ramp's culture company-wide. As Ramp scales, we need someone dedicated to building that function and taking our foundations to the next level. In this role, you'll own programs like onboarding, manager enablement, engagement surveys, and the company-wide culture and recognition programs that shape how Ramp works, to name a few. You'll work closely with People Business Partners, People Operations, and Comms to make these programs land and thrive. This work is high impact and high visibility. This is a hands-on, build-from-scratch role for someone with strong judgment who owns things fully. WHAT YOU'LL DO - Build your own roadmap by pulling signal from engagement survey results, PBP and manager input, and People Ops, then make the call on what to build, improve, delegate, or stop. - Own onboarding effectiveness — from pre-start through the first week — so every new hire's first experience of Ramp reflects how we work and our culture, partnering with People Ops and IT on day-to-day logistics - Own the performance review cycle's program design — timeline, tools, and the manager/employee experience — partnering with PBPs on calibration and outcomes - Build and own manager enablement as a standalone program: design the content, frameworks, and moments that help managers lead well, in partnership with PBPs on delivery - Conceive, build, and run company-wide culture-building programs, fully owning logistics and content end-to-end - Own recognition programming: how we surface and celebrate what's worth celebrating across the company and the rituals/milestones that make Ramp's culture tangible day to day - Own the biannual engagement survey: design, run, and work with People Business Partners to translate results into action - Be the trusted voice on what we should build in-house versus buy (tools, vendors, platforms) for people programs, grounded in judgment about what's worth the investment, not a default toward either WHAT YOU NEED - 5+ years owning people/culture programs end-to-end at a high-growth company - from ideation through hands-on execution - A builder's track record: you've created programming that didn't exist before, not adapted someone else's playbook - Strong facilitation and executive presence. You’re comfortable being the face of a program in front of the whole company, not just behind the scenes - Comfortable with data: you can read engagement survey results and program metrics and turn them into a point of view, not just a report - Proven ability to partner across functions (PBPs, Comms, Enablement, leadership) - First-principles thinker who can turn ambiguity into a scalable framework: you don't need a rule book, but you can build one when it's missing BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Barcelona, Spain; Madrid, Spain Workplace: remote The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas: Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events (client and client’s customers events, executive dinners, and high-touch VIP gatherings); Internal Meetings & Corporate Travel (global gatherings, executive offsites, collaborators travel program); and Dedicated Financial Control & Commercial Management . The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A. A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Responsibilities Function Leadership: Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly. Flagship, VIP & Client/client’s customers-Facing Events: Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences. Internal Meetings & Offsites: Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites. Travel Operating Model Transition: Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable. Corporate Travel Oversight: Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator. Budget Accountability & Resource Stewardship: Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans. Financial Governance & Client Billing: Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery. Strategic Suppliers & Commercial Partnerships: Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations. Policy, Duty of Care & Risk Management: Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests. Cross-Functional & Client Partnership: Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery. Events & Travel Leadership: 8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment. Client & Internal Event Expertise: Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows). Large-Scale Event Execution: Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams. Travel Program Transformation: Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred. Travel Industry & Commercial Fluency: Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers. Financial & Commercial Acumen: Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus. Executive & External Presence: Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners. Data Privacy & Duty of Care: Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards. Language & Mobility: Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Como, Italy; Milano, Italy; Rome, Italy Workplace: remote The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas: Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events (client and client’s customers events, executive dinners, and high-touch VIP gatherings); Internal Meetings & Corporate Travel (global gatherings, executive offsites, collaborators travel program); and Dedicated Financial Control & Commercial Management . The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A. A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Responsibilities Function Leadership: Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly. Flagship, VIP & Client/client’s customers-Facing Events: Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences. Internal Meetings & Offsites: Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites. Travel Operating Model Transition: Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable. Corporate Travel Oversight: Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator. Budget Accountability & Resource Stewardship: Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans. Financial Governance & Client Billing: Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery. Strategic Suppliers & Commercial Partnerships: Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations. Policy, Duty of Care & Risk Management: Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests. Cross-Functional & Client Partnership: Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery. Events & Travel Leadership: 8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment. Client & Internal Event Expertise: Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows). Large-Scale Event Execution: Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams. Travel Program Transformation: Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred. Travel Industry & Commercial Fluency: Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers. Financial & Commercial Acumen: Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus. Executive & External Presence: Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners. Data Privacy & Duty of Care: Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards. Language & Mobility: Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Role Summary We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews. What you’ll own Strategy & Vision: Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland. People Leadership: Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning. Operational Excellence: Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the  channel. Revenue & Retention: Own  revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay Lead Ads & Promotions commercial motions: define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks. Drive promo-funding strategy & efficiency: create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro). Own ads revenue and adoption targets: grow ad sales revenue within the  book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products. Performance & Analytics: Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting. Cross-Functional Partnership: Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes. Customer Advocacy & Escalations: Represent  customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights. Headcount & Budgeting: Lead workforce planning, staffing models, and budget recommendations for the  account management organization. Change Management / Scaling: Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance. Country Projects: Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive). Who you are (requirements) Must-have 3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team. Based 100% in Warsaw, working on the ground with the team. Ability to bring structure to a team while improving retention, revenue growth and account metrics. Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.). Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength. Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations. Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA). Willingness to travel occasionally by train to other cities in Poland. Bachelor’s degree or equivalent experience. Nice-to-have Experience in marketplace, logistics, SaaS or commerce platforms that serve s. Experience with subscription / recurring revenue business models and designing incentive plans. Experience with scaling teams across multiple markets/countries and managing distributed teams. Experience with operational tools such as Tableau/Looker, or BI tooling. Success metrics / KPIs Gross value growth or revenue Penetration and revenue of new products (ads, promos, drive) Team satisfaction and motivation Country projects such as compliance and exclusivities Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) Churn rate (monthly/quarterly) Commission Rate % Take Home Pay Rate % Revenue expansion (upsell & cross-sell) from  accounts Ads revenue (absolute and growth %) Promo Funding Merchant satisfaction (CSAT/NPS) for  segment Team productivity metrics (accounts per AM, bookings per rep) Forecast accuracy & management of renewal pipeline Employee engagement and leadership bench strength (turnover of Team Leads / AMs) Competencies & leadership qualities Strategic thinker who is hands-on and operationally excellent. Data-driven decision maker who balances quantitative rigor with customer empathy. Coach and talent developer who builds trust and drives results through others. Change agent who can scale processes and build a culture of continuous improvement. Highly adaptable and comfortable with ambiguity and rapid growth. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙 The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion. Poland Pay Range 20 570 zł — 25 712 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a Brand Partnerships Manager to shape and accelerate our growth through strategic partnerships and collaborations. You’ll build our brand partnerships strategy from the ground up: sourcing high-potential partners, developing relationships, structuring creative collaborations, and turning them into campaigns that drive awareness, engagement, and business growth. Success in this role looks like building real, high-impact partnerships with tangible value for Ramp, our partners, and the audiences we reach together. The ideal candidate is a marketer who can also run a deal: you come up with the partnership, you know why it matters for the business, and you execute relentlessly to get it out the door. You should have an instinct for great ideas, a strong creative point of view, and a close read on what’s happening across media, sports, and culture. Most importantly, you’ve turned those ideas into campaigns that break through culture, get attention, and drive business outcomes. Ramp is a place for people who move fast, take ownership, and are looking to do the best work of their careers. We want someone who can build this function out, bet on partners that matter, and create collaborations that move the needle and are unmistakably Ramp. WHAT YOU'LL DO - Own Ramp’s brand partnerships program end to end: partner strategy, sourcing, negotiation, and execution. - Find high-value partners across finance, sports, business, and media who can put Ramp in front of new audiences. - Build a system for spotting and tracking emerging talent so we can place smart bets early. We sponsored Neal Shipley while he was still an amateur golfer, and TBPN in the very early days. We like spotting emerging brands and talent before everyone else does. - Develop bold partnership concepts that tie into Ramp’s brand, product priorities, launches, and broader marketing campaigns. - Lead deal strategy and negotiation, including pricing, asset packages, usage rights, exclusivity, deliverables, timelines, and contract terms. - Work with teams across Ramp to run and test campaigns across paid, owned, and earned channels, so every partnership delivers both creative impact and business results. - Manage active partnerships day to day. Keep deliverables on track, and keep finding new ways to work with existing partners so Ramp gets the most out of every relationship. - Work closely with Ramp’s sales team to spot deals where a partner could help, and find timely, relevant ways to bring them in. - Handle reporting for every partnership. Track delivery and performance, share what you’re learning, and recommend when to renew, expand, change, or end a deal. WHAT YOU NEED - 5+ years of experience in brand marketing, influencer marketing, partnerships, or a related role. - A track record of developing, negotiating, and executing high-profile brand, media, or strategic partnerships, ideally within a fast moving in-house team or at an agency. The ideal candidate has a builder mindset and is willing to challenge conventional approaches and take a first principles approach. - Strong creative judgment, with the ability to spot culturally relevant ideas and turn them into partnerships and campaigns that earn attention. - The ability to thrive in ambiguity, take initiative, and launch new programs quickly from scratch You can move from strategy to execution quickly, manage complexity, and drive work across teams. - Excel at balancing brand authenticity with performance metrics. Strong business acumen and judgment to balance efficiency with bold bets. - Ability to switch between strategy and in-the-weeds execution. In one meeting, you’re zooming out to set the vision and framework, the next you’re diving into day-to-day execution and delivery. - A strong interest in culture, entertainment, and sports. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity. WHAT YOU'LL DO - Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context - Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing - Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process - Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable - Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes - Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls WHAT YOU NEED - 1+ years in a Deal Desk environment, preferably in a high growth SaaS company. - Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools. - Exceptional communication skills, written and verbal. - Excellent project management instincts, with an ability to manage multiple projects at one time. - You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Mexico POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast. The Impact You’ll Make Everyone in our Mexico City office relies on IT to get their work done. As our IT Support Engineer , you'll be the main onsite contact for escalated (Level 2) issues, handling the more complex problems across identity, laptops and devices, Microsoft 365, collaboration tools, networking, and office technology. Day-to-day support is only part of the role. You'll also work on automation and process-improvement projects that make onboarding, access requests, asset tracking, and ticket routing faster and more reliable. The goal is simple: fix issues when they come up, and improve our processes so they happen less often. What You’ll Own & Drive Level 2 onsite support — Handle escalated and more complex issues for the CDMX office, across identity, devices, Microsoft 365, collaboration tools, and the office network. Automation and process improvement — Work on projects that automate onboarding and offboarding, access requests, asset tracking, and ticket routing, so there's less manual work and a better experience for employees. Okta — Manage user accounts, groups, app assignments, and access policies. Device management — Manage Mac and Windows devices in Iru (Kandji) and Intune, including enrollment, configuration profiles, compliance policies, and app deployment. Microsoft 365 and Exchange — Manage licenses, mailboxes, shared mailboxes, distribution groups, and mail flow, and troubleshoot tenant-level issues. Ticketing — Set up and maintain ticket workflows, queues, SLAs, and the request catalog so requests reach the right person and get resolved on time. Asset inventory — Keep an accurate, automated record of hardware, software, and licenses, from purchase through reassignment, wipe, and retirement. Meeting rooms and office technology — Set up and troubleshoot Zoom Rooms, video conferencing, and AV equipment. Support the office network (Meraki access points, switches, and security appliances) and Wi-Fi. Work with Security, Facilities, and outside providers on access control and CCTV. Local vendors — Find vendors, get quotes, negotiate, create purchase orders, and check invoices and billing. Documentation and mentoring — Write procedures, runbooks, and help articles, and set guidelines for user administration and security. Support office events and important business activities, and help train Level 1–2 support staff. The Qualities That Set You Apart You follow through — You stay with an issue until you find the root cause and it's properly fixed. You look for ways to automate — If a task keeps coming up, you find a way to stop doing it by hand. You stay calm under pressure — Outages, important meetings, or busy office days don't throw you off. You care about the people you support — A good experience for employees matters to you as much as the fix itself. You communicate clearly — You can explain technical issues in simple terms, in English and Spanish, and you write documentation others can follow. You improve how the team works — You leave behind processes, runbooks, and guidelines that make the team better. Your Background 5+ years in IT Support, IT Operations, or related roles, including Level 2–3 support — and the ability to work onsite from our Mexico City office . Okta administration — hands-on SSO, MFA, lifecycle management, groups, and policies. MDM — solid experience with Iru (Kandji) and Microsoft Intune for macOS and Windows. Microsoft 365 & Exchange Online — administration and troubleshooting of mail flow, licensing, and security/compliance settings. Ticketing & service management — experience working with ticketing systems and designing or improving flows, queues, and service workflows. Office technology & networking — Zoom Rooms and video-conferencing, basic Meraki networking, access control systems, and CCTV. Vendor management — billing, invoice validation, and contract management. Tools — proficiency with Slack, Zoom, Notion, macOS, and Windows. Language — fluent English (spoken and written) and Spanish. Nice to have: Basic-to-medium knowledge of AWS . Experience with no-code/low-code automation tools such as Tines , n8n , or similar. Scripting experience ( PowerShell , Bash , or Python ) to automate administrative tasks. ITIL knowledge or certification and familiarity with ITSM best practices. Experience with IT asset management tools and automated inventory processes. Basic-to-medium knowledge of Zscaler . Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: Gurgaon, India Workplace: remote About Welo Data Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment.  Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai    About the Team  Welo Data's Trust & Safety function protects the integrity of a global, distributed workforce that powers AI data and annotation work. We run a multi-layered fraud detection stack combining identity verification checks, in-house behavioral signals, and platform activity data, and are actively building out a Trust & Safety Committee spanning four core workstreams: identity verification, location verification, account integrity, and multi-accounting detection. This is a hands-on investigative role, not a policy-only seat — you'll be working live cases from day one.  About the Role  We're looking for a Trust & Safety Specialist, based in India, to join our investigations team, working active fraud cases and supporting the broader fraud strategy program. You'll come in with real T&S, fraud/risk, or identity-verification experience from another platform, marketplace, gaming company, fintech, IDV vendor, or crowdsourced-workforce environment, and be ready to run investigations, process removals, and spot fraud patterns from week one. What You Will Do Run investigations end-to-end: triage flagged accounts, review evidence (identity signals, behavioral flags, platform activity data), reach a disposition, and process removals in line with policy and SLA. Own IDV review: verify identity and location signals for flagged or high-risk accounts, distinguishing genuine edge cases from fraud. Conduct manual audits and reviews: prioritizing cases by risk and signal strength rather than intake order. Detect multi-accounting and account integrity abuse: recognize patterns across linked accounts, device/location overlap, and behavioral signals. Apply a hypothesis-driven investigation method: form a hypothesis, test it against the evidence, and reach a disposition that can be replicated and audited. Contribute to detection improvement: escalate emerging fraud vectors, false-positive/false-negative patterns, and rule gaps to the fraud strategy team. Handle sensitive data responsibly: apply GDPR-aligned data handling and deletion practices in every case. Collaborate cross-functionally: partner with Research Labs, Quality Strategy Architecture (QSA), and Forward Deployment Engineering on tooling gaps and process fixes surfaced by your casework What You Bring (Must Have-s) 4+ years in a T&S, fraud/risk, or identity-verification investigations role — from a platform/marketplace T&S team, a fintech/payments risk team, an identity-verification vendor, or a crowdsourced/gig-workforce trust function. Direct experience with identity/fraud signals — device fingerprinting, IP/geolocation checks, document verification, or behavioral fraud scoring. Multi-accounting / account integrity pattern recognition — you've dealt with linked-account abuse, farming, or account sharing before, not just single-account review. Case documentation discipline — you write clean, evidence-backed case notes that would survive an audit or an appeal. Comfort with ambiguity and volume — you can prioritize a queue by risk, not just clear it by count. Working knowledge of data privacy obligations (GDPR or equivalent) as they apply to case handling and data retention/deletion. Nice to Have Experience specifically in AI/ML data annotation, RLHF, or research operations workforce platforms. Exposure to rule-based fraud detection engines and an opinion on rule sprawl vs. signal quality. Familiarity with clustering/anomaly-detection approaches to fraud (even at a conceptual level). Case management system experience (any ticketing or knowledge-base tooling). Recommended Education Bachelor's degree in Criminology, Law, Criminal Justice, Cybersecurity, Information Security, Data/Computer Science, or a related field. Equivalent practical experience in T&S, fraud investigations, or identity verification will be considered in place of a degree. Relevant certifications are a plus: CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist), or IDV/identity risk vendor certifications.